Waffle House

On 5/24/12, at around 3 am, a couple of co-workers and I ordered Original Angus Cheeseburger from the Waffle House on 18th Street South that opened up recently. We were very dissatisfied. The food was very dry and hard to swallow. We ended up discarding them. I ordered mine with no onions, but I got them anyway. That was a very bad experience for us.

My husband & I went into the Waffle House in Fultondale, AL to eat around 10 a.m. in the morning. There were only 2 other customers in there and 2 of them were already eating. We sat there for 10 minutes waiting. The 2 waitresses that were out there were standing there talking about them getting wrote up. And that if they were getting wrote up, the other waitress should too. We were about to walk out when one of the waitresses finally decided to wait on us. Then she only brought half of our meal out, and by the time she brought the other out, the rest of our meal was cold, and we could not even get a refill. We ate in there at least 3 to 4 times a week. That was the worst service we have ever gotten.

It's Saturday night at 3 am and my hubby and me decided to satisfy our midnight hunger and head to Waffle House in Mesquite, TX. No later than 5 minutes, a fight breaks out in front and the waitress was worried more about the fight outside than my order (first mistake). We ordered and the cook received the order off top and started to complain that there were no more waffles for the night. He refuses to clean the waffle machine again. Mind that we were hungry and didn't leave. My hubby ordered over easy eggs and he wanted to change to OM at the last minute. The cook starts to complain saying he will not do it and all we had to do was order OM the first time. We walked out. It just wasn't the service I was looking for, but I can say I will never return to that Waffle House and that's that. I didn't even mention the maintenance which was poor.

I went in Waffle House in Dallas, GA to eat as I haven't eaten all day. I ordered a steak, supposed to be 5 oz. Well, it was only like a strip of bacon. I went in hungry and left hungry. Someone needs to do something about it!

I used to work for Waffle House in 1998. I started working for them again in 2011. That's 13 years! You mean to tell me that when I was hired in 2011, with all my info on my application, W-2, hiring packet, that no one did their job when they hired me, and called corporate, and gave them my new info? It's Feb. 6, and I still don't have my W-2, so I can file my taxes. Feb. 6! I called Dee. She hung up on me, and so did Charlene, but her name tag says Emmie, cause she got complained on so much, so I had to go online, and get corporate number. I don't even work for you, and I can't get in touch with corporate. Why can't the manager who works for you do the same? I would like to file my taxes this year! Something needs to be done about this. This isn't the only thing they do, they never get your orders right. They don't have good customer service skills, and Charlene does shift change. She's the shift change manager, and steals cash every time she handles the money, to go buy drugs. I think you need to look into this, and maybe get trustworthy people to work for you, instead of lying losers!

We ordered. Thirty minutes later, they brought his foods out. About fifteen minutes after that, when they remembered mine was sitting there, they brought my cold food to me. He had to take my plate up there, to get cheese on it, like I originally ordered. Then, he had to take my cup up there, just to get me my refill. The only reason I stayed was, my baby was hungry, with me being pregnant. Then eventually, we had to ask them for our ticket, which was outrageously overpriced for cold nasty food, and no refills later. It made me so sick, I vomited. I felt like I should get my refund of $16.01 back, and never eat there again.

Me and my family stop by the Waffle House on Wilson RD in Columbus, Ohio for good night dinner and this is the same waffle house we always go to just because of the friendly service and quick great hot food. This night on 02/01/2012 our waitress was new and had only been with your company 8 days. She was great and friendly but your two cooks were too busy in their own conversation to listen to her calling out our order and never made half of it due to their conversation being more important than their jobs. So she had told him about half our order missing and it becomes the joke of the cooks! It took another 15 minutes to make one waffle, one Texas toast and one white toast.

As I was paying, the other waitress offered me an orange juice for free and asked me please not to report them to corporate. I was going to let it go until as we were leaving the cooks thought it was cute to start the joke back up and began laughing and with everything that happen. My bill was $29.20 and I left our waitress a $5 tip because she was the only one that knew how to do her job and she had only been there 8 days. That is pretty bad to say for the rest of them there. Please contact me regarding this matter. Thank you for your time.

I went to the location 185 Oxmoor Rd Homewood, Alabama on last Friday, yesterday and today and could not purchase food for my company valued at $200.00 or more for 13 people. The waitress and cooks told me the truck has not come in so I could not purchase carry out orders. I asked could they just put them on the plates and I would bring the plates back due to the fact I have been here 3 times already. I was rudely told no I couldn't. I then asked do they have petty cash or do a cash out to purchase take out plates and was told no rudely again but with attitude. I think this is very bad business.

And the fact that the company would turn down money because of a truck and I know that every business should have money on hand for emergencies. I then called the corporate office for assistance and was rudely talked to by a young lady who wouldn't give her name and she asked what happened. I told her. She then nonchalantly told me they couldn't do anything about that, I would just have to wait. Bad business once again. It's a shame these restaurants and corporate office personnel have such bad business. From now on I encourage others to eat "ihop". Waffle House totally does not deserve any credit for anything whatsoever.

I was verbally abused by a waitress named Deb or Debbie. I felt threatened.

At 9:44, while dining at the restaurant, my wife noticed a rodent under the serving counters at the restaurant (Waffle House). She frantically yelled out, "There's a rat! A mouse." We motioned to the employees and received a nonchalant gesture as if the problem was already clear to them. Upon paying for our meal the waitress stated, "Yes, someone left the back door open and we've been trying to kill it all day." This is very poor service and me and my wife is up under close medical observation. At the mere least, we should not have had to pay for our meal. If any rodent feces or DNA is found to have been consumed, we will file suit!

My daughter and myself and my four year old grandson, went to the Waffle House Friday night after work. There were 4 cooks (why) and only one waitress named Dee. They were using foul language and actually throwing things at each other and talking about each others private parts. I do not want my four year old grandson hearing this kind of talk when he is trying to enjoy his meal. Just so you know, the store number is 953.

No rating, not a choice. Wow, that's conceded. My fiance and I both got sick only moments after eating at Waffle House on James Campbell Blvd in Columbia, TN . We attempted several times to speak with a manager to notify them that there could possibly be food contamination. I had to call the manager's personal phone because he decided giving me a call back, apparently, was not important. The server we had played with his nose, the silverware was still dirty. Awful experience and non-caring management.

I had never had a problem with Waffle house before and to be brushed off so easily is very irritating, and especially to know that others including small children low immune system individuals could possibly be eating bad food. This Waffle House needs a health inspection and a training on what customer service is.

We originally arrived at Waffle House at 11:30 p.m. My friends and I wanted to sit down at a booth. The one we wanted had a dirty plate on it. We had to leave because I forgot my wallet. Thirty minutes later, we came back and the same dirty plate was still there. We decided to sit in the smaller booth by it. When we sat down, it took 10 minutes for someone to recognize us. We then immediately asked for our drinks and food. Immediately after asking, she asked Daniel 3 times what he wanted to eat.

When we eventually got our drinks, my order was wrong. I asked for a Hi-C, and I got an ice tea. This was just the start. After 30 minutes of no drink refills, all of us but one got our food. Daniel then had to tell her again what he ordered. My order was an All- Star special, with eggs over medium and a side of double hash browns. When I received my meal, the eggs were scrambled, a single not double hash browns, no sausage, and no waffle. After showing her this, I told her what she forgot. She told us she was sorry. When Daniel received his food finally and it was as you guessed, wrong! Then, she asked him again what he ordered. Ten minutes later, he got his food and ate. I still didn't have my sausage or my waffle. I asked to make me a waffle and she burned it. I told her to just leave it off.

Right before we left, we asked to speak to the manager about a refund or some sort of discount. There was no manager there! Three guys were at the bar that apparently worked there and she asked them what to do. Then, our waitress (Alexis) asked them where her order book was. They said, "Why should I know? I didn't lose it." They gave us attitude as we waited for our checks. The checks came and Alexis charged me for my sausage and waffle I never got. Five minutes later, we received our checks and left. This was the worst possible service that anyone could have. We finally left Waffle House at 1:05 a.m. We were there for over an hour and it wasn't even crowded, in fact there was only one table other than us there. We also never received a refill the whole time we were there. This was the worst public service ever! Waffle House should be ashamed of this so called service (Alexis).

My husband and I arrived at the above WH this evening, Sunday 12-11-11 at 06:30 pm. We walked in and sat in the first booth in the non-smoking section, glancing at our menu and having our server promptly coming with utensils and drink order. Immediately after having our beverage delivered, the cook starts berating this server in a very loud tone of voice, almost right in front of our booth, and continues to do so getting louder and louder! This cook was completely unprofessional and out of line to his co-worker and especially us the customer! If you have a new server (which he made it clear to all in the store that both servers were new) that requires explanation of requirements and needs of learning the menu, it should not be shouted out to them in front of the customer!

I have never felt so uncomfortable in my life and had it not been our desire for hot coffee, we would have gotten up and left with intentions to never return. This cook definitely needs anger management training and or training with being in a supervisory position and dealing with employees, especially in front of customers.

Cook wiping out nasty debris from under grill counter while cooking, pushing trash can to back, sticky menus, employees not clean looking, overall not wanting to be there. Just nasty. It's the location off I-40 at exit 364.

The food was cold and had trash and fingernails in it. Then the waitress said, if I did not like it she would spit on it to make it better. I told the manager that the waitress should be fired for what she said but the manager said that the waitress is the owner's sister so she cannot be fired.

I'm reading all these complaints and they are mostly about food. We visited Waffle House one night and it took about 35 minutes to get our food (I think I'm actually shorting it by a little bit), but that was not the worst part of the night. The particular Waffle House we visited had a structural problem and due to this, our new vehicle was damaged and the company does not feel the need to repair the problem or take responsibility. Right now, I'm seeking options to get this resolved.

This location deserves no rating, unless it's all negative. I'm a local customer. At breakfast, I ordered Country Ham plate with side of grits and coffee. The server took my order after I sat at my table for around 5 minutes. They were swatting flies. She was complaining about how hungry she was as she took my order. She called the order in right and then proceeded to sit down a booth down from me to eat her meal, totally ignoring me for most of my time while she took her time eating. I sat with an empty coffee cup while waiting for my meal.

I heard the cook ask, 'Who's Country Ham plate is it?" and this server turned and she pointed towards me. The cook brought my plate to me. He acted pissed off that he had to do her job for her and he just flopped my platter down hard in front of me. This embarrassed me very much. The eggs were cold. I ordered a biscuit instead of the toast served to me, and still my coffee cup sat empty.

I waited for over 5 minutes and then I finally heard the cook once again ask, "Who's Country Ham is this?" He should have been able to at least figure that one out. My server, who was still sitting at that booth, got up and brought me my ham. She didn't say sorry or apologized, just set it down on my table and walked away. I never saw her again. The ham was cold, and still, she did not ask me if I needed a coffee refill. Finally, another server walked by and asked if I needed coffee. I got my refill.

This was the worst experience ever of being served food in a public place. They had no manners; there were flies everywhere; they have a rude cook; and original server named Heather was very unprofessional. Maybe I am expecting too much from a public restaurant like Waffle House. I've been to many of them and this is without question the worst one I ever visited. I think I will make a call to the town's Health Department also because of the unhealthy environment I had to endure during my stay this morning.

My wife and I entered the store at around 8:45PM. We sat down in a booth and was waited on. I ordered hash browns and eggs over easy. During our wait, a waitress started to sweep the floor and swept the trash on the floor right past our booth. There were napkins, food and dirt which made us sick to see. This should have been done sooner as it did not have so much trash on the floor. I got my order, okay, but the hash browns were not brown and did not have the slight crisp on top. They were cold and looked like the cook just threw them on the grill for just a few seconds. I asked to cook them again and brown them on the top. When I got them again, my eggs were cold and the hash browns were so crisp they looked like potato chips. I told the manager I was not paying for my order and asked her for the store number, which she did not know. She had to ask a customer what the store number was. I then told her I was calling the corporate office to report the dirty floor and the fact that she did not know how to cook hash browns. She said go ahead, I do not care!

I have reported this Waffle House to corporate recently and was told there was a training issue and it would be resolved. This was three weeks ago. Nothing was ever done. This Waffle House is still the same, employees who have not been trained and have a very poor attitude towards customers who know how food should be prepared. I never had problems with the other stores and I will never go back to this Waffle House again. The corporate office is only interested in people who will eat whatever they'll fix, period. As for me, I know how Waffle House food should be prepared because I have been going to Waffle House for over 30 years. There is a serious problem with the corporate office as far as training their employees and if I could get 1000 people to back me, I would protest every Waffle House that has this problem. It is sad that people no longer take pride in their jobs.

We went to the Waffle House in Jacksonville Florida on Ducal Road by the international airport,set down at the bar table and there was a roach crawling on the counter. I told the waiter and she just killed it and didn't say anything. That is the nastiest thing I saw in my entire life. They need to be shut down.

I am tired of seeing the same homeless man sleeping at the counter. He's dirty and it just looks bad for business.

My family and I ate at the Smyrna, DE on April 15 at about 4 a.m. this morning. I have always gotten good service at this location and other locations until tonight. While we ordered our food, the cook went to his car and spent time talking to a woman. When he returned, he went straight to the grill without washing his hands. When our food arrived, there were several mistakes made (wrong toast, missing onions on hash browns, and we had to ask later for my chili). We asked the server to simply fry us up the onions and bring them out instead of remaking the whole order. We had to ask the cook for refills and asked for my chili after I ate my meal. When we asked the server about the onions she loudly announced, "They're coming alright!"

And she continued to run her mouth to anyone and everyone in the restaurant about us. My sister-in-law commented to the server, "I'm sorry but we did order it that way, it's not our fault it was wrong." Then the waitress said, "Look, I do not have to serve you. I'm not bringing you your toast now," to which we replied, "Well, don't expect a tip with that attitude." She said she did not care and walked away ignoring our request for her and the cook's name. She came back with our receipt (her name scratched off) and ran her mouth to every customer in the place about us using very colorful language. We asked the cook, who was quiet through all of this, what her name was. His reply was, "Dave." We said, "No, her." He said, "Donny." And she laughed aloud. The scratched off name looked like Dauphine or something close. At that point, I said if you're not serving me, I'm not paying. She replied, "I don't give a **, it's not my money."

I can't tell you enough how mad and astonished I am that anyone with this type of attitude has a job working with the public. I am done eating at Waffle House at this point. I have never been treated with such disrespect at any place ever. I will be spreading the word of my experience to everyone I know. Thank you.

We had arrived around 3:30 maybe 3:40 and wanted to get breakfast. Other Kia team members were already there ordering breakfast. So there were 7 Kia witnesses to this act. We sat there for about 20 minutes and the waitress never came over to us to ask us if we want anything to drink or even take our order. A white elderly gentleman walks in and she immediately goes over and assists him. I got her attention and asked her did she not see us, she lied and said no, this place is only so big.

She took our drink order but did not give the gentleman sitting next to me a spoon for his coffee. I assumed that she wanted him to mix his condiments with his finger. I had to get up and get us silver ware. Then it took another 35 minutes before our food was even ready. The place wasn't even busy but the elderly gentleman had gotten his food.

I am certain, this is discrimination and I don't appreciate it. If they don't cater to African Americans, they must put a sign on the door and we want give them our business. I'm taking this further because it was not fair and they should not even hire people who has that type of attitude. As I said early in my statement, I have 7 other team members who work at Kia with myself and the gentleman and they witnessed the act and even commented.

One waitress came over to me before I could sit down and was very rude. I did not know this woman. Just because she was pregnant, still is no reason to be hateful to customer. If she was feeling bad, she should have stayed home. I decided to leave but another waitress got in my way and had a hard time convincing her. I did not have to stay and put up with such rude behavior. I will never set foot in any Waffle House restaurants again and I will share my story with more people, to warn them of maybe future experiences with that pregnant waitress. She should not be working with the public.

The weekend of November 4th 2010, my wife and I travelled through Roanoke in route to North Carolina. We decided to stay over in Roanoke at the Quality Inn on Franklin Road.

The morning of the 5th of November, my wife wanted to eat breakfast at the Waffle House where she has eaten numerous times. When we walked in this particular establishment, the waitresses said hello but nothing more. We looked around as if to ask if we take a seat anywhere but we noticed not one clean table. We stood for over twenty minutes as they looked on and didn't acknowledge that we were still standing. After twenty-five minutes, the waitress begins to clear a table but allows another couple to walk in and sit at the table. My wife looked at me and promptly said she was uncomfortable so we left.

I am not one for racism at any level. This is 2010 and if you have issues with race, leave this country. The owners of Waffle House will eventually have to address the racist staff they place in their establishments because a lawsuit is soon to come! Consequences were based on the embarrassment and the blatant racism displayed.

My wife and I have eaten at this WH for several years. Lately it has deteriorated in service and food qualty. Our table was sticky with flies and employees were sitting in booths smoking and talking on cellphones. Uniforms were dirty, employees dressed sloppy and overall sanitation is poor. It is always so cold that if you order eggs, they are cold before you can eat them. Our coffee gets cold before we can finish it. We observed other customers leaving because of the cold and overall filth.

On September 14, 2009, I went to the Waffle House on 800 11st South in Birmingham,AL. I was a regular customer-- patronizing them at least twice every week. On this particular night, I came and when the waitress' notice me-- one said to the other one "I know what she will order". Because I order the same meal all the time. There was one gentleman before me and it was 8:00 p.m at night. He paid for and received his "to go" meal. After wards, I told them my usual order. A few minutes later, three Caucasian patrons walked in and gave their orders as well. At 8:15 p.m. the Caucasian customers had received their food and began eating. I ask the waitress when would my food be ready, and she said " I thought you ordered water only". I left.

Usually, when I come to this particular Waffle House they are very slow in service: This night they just didn't service me at all.

My wife and I went in to eat on Monday the 8th. We haven't been to this Waffle House in over a year because of the poor food quality before. So we decided to give it another chance. To start off, the place was full of flies and we could not eat for them. When we got our food (we ordered the special), the waitress brought things out one at a time. The only thing that was warm on the plate was the eggs. The grits were hard and lumpy you couldn't even start to eat them. The toast was cold. The bacon was cold. We got up and went to pay. I asked the waitress if the manager was on duty; she said he is the cook. I told her our food was horrible; she said, "I'm sorry, have a nice day." She would not let me speak to the manager. This meal cost $17.00 and it wasn't worth $.50. They have people in these places that just don't care. I promise you we will never go back to this Waffle House. I know at least 10 people in our neighborhood that has the same feelings we do.

On 1/16/09 I stopped in for breakfast about 4am before going to work. There was a young couple eating with the only waitress leaning over talking to them. The waitress didn't acknowledge me at all. I proceeded to take a seat. There were no clean tables in the entire place. After sitting there 15 minutes & still not getting acknowledged, I got up & left. It's the last time I will step foot in one. There are too many other places to eat at with great service.

I called the manager & reported it. She said that they only had the 1 waitress working but that she would talk to her about it.

that'swhen the employee came to attack me and my husband he continually started striking us all of my jelwry was popped off of my neck and wrist we were trying to get back in the store to get away from the guy because by this time we were pushed out the door by the employee.

The manager locked the door on us and was laughing like something was funny RCSD was called out and told us that this paticular guy was a well none gang banger and that he was very dangerous and for us to be careful. They didn't take the guy to jail and waffle house let the employee go back to work after the incident we were upset about what happened to us and it seemed as if no one cared.

Waffle House employee attacked us on Waffle house Prperty

Me and my family members came into waffle house on sunday afternoon.They were in the middle of a shift change and it wld take 15-20mins before they could start our order which was okay.She gave us our drinks and we already new what we wanted and she took our order and asked her to bring our toast and grits first before our waffles and food.We were the only ones that were in there at the time.

A black employee walked in and proceeded to the back.After a couple mins the manager Von starts loud talking the black employee and the black employee begins to raise her voice.All of a sudden they begin to fist fight.They exchange words the police gets called they leave, all the ruckess calms down 45mins has went by.Customers are now coming in and no employee is in sight.

We start yelling excuse me.The waiter comes out and tells us the manager is busy and she would be up front shortly.The waitress goes to the back of the diner and takes their orders and starts on some food.While the waiter is takin orders the manager comes out and says something to the new waiter and aplogised to the customers for the inconvience.Then Von phone rings and answers her cell phone.Von walks past us and we said excuse me and she said i'll be back.So we are baffled that she did not aplogise but also is gossiping on the phone about wat happened and then her two cooks come out from the back office were all the employees were at since the incident had happened.

He said it was time for him to go but he had to mop the floor first.Von is telling him okay but she's still on the cell phone.By this time we had been in there 1hr 20mins.Were getin upset and the cook is spraying the floor with a waterhose.He gets a little water on us and the chemicals were kind of fuming kinda giving us a headache and we were talking among ourselves wondering why they have to use a hose instead of a bucket.I guess he heard our conversation because he says kinda under his breath,he gots enough pressure to make our panties wet.

We all looked at each other like we no he didn't say what we thought he said and the other cook looked at us and his face got red and he asked him man ur crazy who u talking to?The cook who made the nasty remark jus looked at us and laughed.Thats when we demanded to speak with Von.

She came to the table with an attitude and asked what is it that you all need.So we tell we understand that you had alot of things that has transpired in the time we've been there but we are very unhappy with how business is going now.We have been here 1hr 1/2 and have not had refills and ur cook made some nasty remarks and we ordered our food a long time ago and the people i the back got some bacon and toast.We had got nothing.

Von said if you al dont like how i run my store or my employees you can get out.We explained to here that we had already waited this long we just wanted to eat and not be disrespected by her staff and get service like they are getting in the back.She explained that if we could not hush and sit and be patient she would call the police again.

One of my party walked out the door crying due to the rage and the nastiness we were dealing with.So we took another approach and asked for her name and the corporate office number.She refused to give us any info.So then she goes to the grill and say if u want something to eat go elsewere because im not serving you she rather throw it away han serve us.So she's yelling get out.

So while we are going back and forth she saisd i do have something to say. She said in a soft voiceU see those nice respectful patrons in the back?They're laughing at you all and she starts laughing loud and goes to the back office.The people in the back were all white. We are so embarrassed, baffeled,discriminated,and humilated.

We are getting in the car i am shaking i couldn't remeber how to work my phone and one o the waitresses came outside and gave us the corporate number and the managers name which was Von.We cakked the corporate office and left a message on Sheely the district managers vmail on the same day she has not called back and then i emailed waffle house personally monday and still NO FEEDBACK OR APOLOGY.

The damage was mentally and she humilated us physically with how she treated us and also how her cook talked dirty to us especially when there was a minor with us and she heard what he said.When we thought we heard what he said she confirmed that she heard it to and said it outloud.

My family visited this location on 05/25/08 around 4am & EVERYTHING was HORRIBLE!!! 1. There was no cherry syrup 2. There was no ranch dressing 3. There were 2 orders of hashbrowns (all the way) the chili had too much water...that made thehashbrowns mushy 4. The bacon was under cooked & when I asked for more bacon Carol (the waitress) had an attitude along w/the cook

5. We had to constantly ask for refills 6. Patty melt plate didn't have onions or pickles, when I asked for those...Carol had another attitude. 7. One waffle was over cooked & the other one was under cooked. One ticket was for $21.02, and the other was for $7.49. This is entirely too much money to WASTE on horibble food & service. I vist Waffle house very often on Windy Hill Rd & I have never had such rude & unprofessional behavior like this in my life!!! The Delk location just happens to be closer to my home, but my family nor my friends will be visting this location ever again.

My fiance' had an upset stomach all morning from the uncooked bacon, which kept my 9 month old daughter up all day, and the snowball affect begins...NO ONE had a good day afterwards. We work entirely toooo hard to make our ends meet, therefore; when there is extra money people to enjoy themselves. Why pay your hard earned money to be treated like CRAP, when a person can recive that for FREE!

I went to get something to eat and while I waited for my food I heard cook ask waitress band aid. When I got my food I was about to take a bite when I notice blood on my food. It was not just a few drops, there was a lot of blood on my waffle. I was in shock when this happened I left and called 1 800 number to complain on 4/28/08. I got no response after being told someone would call.

I called the corporate office 4/2/08. I told them I should be compensated for this experience. I talked back and forth for about a week and they offered 300 dollars which I feel is a slap in the face. I was told according to Texas law we do not have to give you anything.

This incident has affected me mentally. When I told this to the person who makes the decisions at the corporate office he said with a smirk I'm sorry you are so fragile.

I ordered a pick up order to go waffle & hash brown, got to work ate the waffle getting ate some of the has brown and notice something black in it, I thought it may have been some food brunt from the grill, picked it up it was not food back something with clear & white paper stuck on it, by this time I was sick to even think about this.

I entered Waffle House around 6:45 am. While waiting to be served the server,Donna, was completing a to go order for a couple. She did not address me or acknowledge the fact that I had entered the establishment. The cook finally came over and asked me what would I like to drink and as he was taking my order, Donna turned to him and stated, She is not next and turned her head.

Donna had completed the to go order and started making very loud comments about the customers who had the to go order such as, they do not need to come in here anymore, they do not know how to wait and think that someone is going to help them. She also made comments about their ability to place an order. (The customers were Mexican).

After that point, the cook as me what I would like to order and as he began to walk away to complete my order he and ask Donna to prepare my ticket and she refused. While waiting, she began waiting on the other customer (white male)apologizing to him. He stated, It is not a problem, I am not in a hurry. From that point on she refused to serve me. She did not give me my food, the cook had to do so. She did not ask me if I needed anything, refill, nor did she ask me if everything was o.k.

When I completed what I could of my meal, another server asked Donna for my ticket and she refused to write it and instructed the other server to do it. When I was given my ticket she asked Donna to take the money because it was under her name and she refused and walked off. I asked to speak with the manager and as he was walking towards me she stated to him I know it is about me. When addressing the manager, he just started stating that he will speak with her and I told him that I do not think it will have an effect because of the statement she just made to you. I then left the establishment and came back to ask the cook who prepared my food for the coporate office number. When I arrived at work, I immediately called the coperate office and filed a complaint with Evan.