Subway

My husband and I were on a visit with friends in Havre, Montana. We went to Subway for lunch and we ordered four large sands and I went to pay for them and asked them to put points on my SUBCARD and they said they don't do points. I was surprised and disappointed. We save our points so we can stop at Subway for free sands. That's what it is all about, right? Well, I'm not happy with Subway. I hope you will help with my card or subs. Thank you.

I recently went to the Subway that's in the Providence Hospital. The shift manager, her attitude wasn't all that great. I believe her name was Lauren. Also, when I asked her to heat up my meat for my sandwich, the meat was cold. Her attitude didn't make me feel welcome to eat at Subway.

Two weeks ago, I went into the Subway in town and bought a BMT flatbread. I wanted it with lettuce, onion, mayo and sweet onion. The girl at the counter put ranch on my sandwich instead of mayo. When I told her what she did, she asked if I wanted her to wipe it off! No, I want a new sandwich! And I never got one. She just gave it to me as is. Then, today I went in there and got the same sandwich and they didn't even heat up the flatbread like they are supposed to! They definitely lost a loyal customer and I am pissed off.

My husband and I were in Hamburg, Pennsylvania this morning (05-16-2012). I ordered a salad. In the middle of making the salad, she had to wait on the first customer. Then another person had to finish the salad. On making the salad, the person never washed her hands or changed gloves and was not the cleanest person there. Is this the practice of Subway? If so, we will never return there! The counter was not all that clean.

When I originally walked in, the lady kept cleaning the counter and putting stuff up before she decided to wait on me. The lady fixed two of my sandwiches, and her helper came out to help her and she fixed one sandwich. Then she proceeded to ring me up, when I told her I had more. She skipped over me and waited on the man behind me. She fixed his sandwiches and checked him out, and he left. I was still waiting! She finally finished my last one and rang me up. My total was $35.64. I questioned the price, and she didn't know what I was saying. I told her I was charged for 5 sandwiches and that I only ordered 4. At first, she said that because I wanted extra ham, she had to charge me for another sandwich, which would make my club sandwich $13. I told her I was not paying that.

She then said I told her I had 5 sandwiches. She told me if I paid cash, she could fix it. I told her I didn't have cash. She said then I had to pay for it because she can't throw a sandwich away. I told her she didn't have anything to throw away because she hasn't made 5 sandwiches. I asked her if she could just credit my card back, and she said no. I told her that I paid for 5. She said she couldn't do anything about it. Since I paid for it, I had her make another sandwich that I had no use for! She was extremely rude and made it totally obvious that she was talking about me to her co-worker.

When I walked in, I was the only customer there. By the time I left, the ladies had already made 5 sandwiches and those customers had come and gone before me. These two ladies were so rude and very unprofessional, and they acted if they had no clue on how to work there.

We came into the establishment of Subway Sandwiches at 2732 Fairgrounds Road, Goochland, VA 23063 and the Manager ** has treated my family very unfairly, throwing money back in our hand, talking short to us on 3 different times. We are African American. I am appalled at even speaking with **'s supervisor by the name of Bill, who is the owner of the establishment, not giving any regard to how customers are being treated. When I called to speak with the supervisor, the manager was not helpful particularly when addressing the issue to her in which she is the cause of the anger and was not giving me the correct info for who the manager was. Then when I came to the facility to talk to the manager, I was directed to a ** who is not a manager, then called the supervisor, spoke with Bill and of course, did not want to hear what I needed to say. In fact, he discounted what had happened and he was informed that I came to the establishment twice that day and I was only in there once. They are very, very rude.

I am a 21 years old, African-American, United States citizen and resident of South Carolina. As I walked inside the subway approximately about 9:25 4/26/12 to use the bathroom at the subway on the corner of Elmwood and assembly, after walking miles down the road, I asked one of the employees where the restroom was. At that moment, I was not told that I have to purchase something just to use the restroom or seen any sign that says that. All I know is it's a public restroom and I had to go immediately! As I was in the restroom, my brother who came in the subway with me called my phone and told me that some foreign-looking guy who was in charge told him that he was making him nervous and he needed to sit down! He told the guy that he was waiting on me to come out of the bathroom. I guess when he told him that, he went and stood outside, but the guy came around to the bathroom and twisted the knob, jingled his keys and acted as if he was coming in while I was on the toilet!

I responded to let the person at the other end of the door know the restroom was being occupied, but he stood at the door and continued to act like he was going to come in saying "open the door!". So I finished using the restroom and washed my hands then opened the door. He stood with his hands on the door knob holding it open for me to exit, so I asked him "why are you deliberately and purposely trying to invade my privacy knowing the restroom was occupied?". He then told me disrespectfully that homeless people have been washing in the bathroom as if he already labeled me as a homeless nobody and his facial expressions matched his thoughts. I told him that gives him no reason or right to do what he just did and if I was to get boisterous and hostile, and he called the police, then it would've looked like I was in the wrong. But that would have been only a reaction to his nonsense, cause and effect!

Then he said the bathroom is only for customers, furthering his homeless accusations he stereotyped me as! So I told him that I was ordering nothing because of the way he unprofessionally came at my brother and me! Then I stormed out of the store in fury! Now I know, being a ServSafe culinarian, leadership and hospitality graduate form Job Corp, that is very unprofessional and your personal problems are never supposed to be a part of your work settings! Someone, please see to this problem immediately because no one should have to come to a fast food place and be treated like a low class worthless piece of trash and that's not even your job! Thank you and have a blessed day!

I went to the Subway inside of Wal-Mart in Look Out Valley, TN. There was no employee up front cleaning the line, as it was in desperate need of it. After 5 minutes of waiting, a young lady came out from the back with her pinky finger digging in her ear. She proceeded to put gloves on without washing her hands. and I ordered my foot-long cold cut combo. She cut my bread and then cut the meat with the same knife. That's cross-contamination. Anyways, it was put together poorly, and then, when she put sauce on my sandwich, it went everywhere and she grabbed a napkin and wiped it on my sandwich!

I have worked and still work in fast food for almost my entire life, and I know that what she had done is term for termination! But of course, no action will be done about it. So I came here to tell everyone how disgusting that store is in the Wal-Mart in Look Out Valley, TN.

My friend and I went to Subway last night and we were standing outside smoking a cigarette before we walked into the Subway restaurant. As soon as we walked inside, the employee stated that my friend and I looked suspicious as if we were about to rob the store. We did not receive any greeting or good customer service whatsoever. He stated that two females had robbed the store two weeks prior. But even if that situation occurred two weeks ago, the employee was not supposed to treat my friend and I the way he did. We were stereotyped, judged, belittled, humiliated and disrespected by this employee. All we wanted to do was buy a sub which we did. Once I stated that I felt disrespected, he said that he was just playing with me and asked that I do not tell on him because he could lose his job. My friend and I were very upset because of this. Honestly, I am still highly upset because of this situation.

My husband and I often stop for Subs after we leave the grocery store. My husband always gets a 12-inch Tuna. Tonight, he was told that there was only enough tuna for one 6-inch Sub. I asked if he could get two 6-inch subs, one Tuna and one something else for the price of the 12-inch Sub he had tried to order. She said, "No." We would have to pay the extra price for two 6-inch Subs. He decided to only get one 6-inch Sub and then they were also out of olives. It is astonishing to me that when the store cannot fill a reasonable order, the clerk cannot make a reasonable substitution for the sake of good customer relations.

I would love to see a class action lawsuit against Subway's false advertising on their TV commercials. Every time I see their commercial showing a stuffed Italian BMT, I think of the only two I have ever bought. On the first one, they were all out of rolls except for one. That one was dried out. All you saw was that dried out roll. You couldn't even see what was inside of it and I ordered everything except one ingredient. It didn't even come close to looking like their commercial. I gave them one more chance mainly because it was a "five-dollar footlong." The second and last time I went there, the result was the same, except at least this time, the roll wasn't dried out. I have never gone back to a Subway since and I never will. How do they get away with this?

After I waited for 10 min at the speaker box, a guy finally said, "Hello, what do you want?" in a threatening manner, and rushed me when I was placing an order. I didn't even get a chance to request the veggies I wanted on the sandwich. I waited again, for 10 more minutes at the window. He already had the unfinished sandwich in his hand, eager to take my money. When I requested the veggies, he responded with "I already made it." Plus, he gave me the incorrect change. The worst experience ever. Drive thru is supposed to be quick and accurate. Besides, how hard is it to make a breakfast sandwich, the flat bread wasn't even warm. It still tasted frozen in the middle, and the portions were all incorrect.

Two things. One, I commented to person making my sandwich that the size of sub was too small and that it looked like a child's portion. I know this because I often go to Subway and order children's meals for my kids. She said "No, that's the regular size." She saw that I looked and saw that the other half was bigger and she looked at it too but proceeded to make sandwich. I then paid for my meal ($6.69), got back to work and began eating. The bread is completely stale so much that I couldn't eat it and only ate the lettuce tuna and cheese out of the bread. I attempted to call the store rather than file complaint line but no one answered. The phone rang probably 30 times. I am a dissatisfied customer!

She is very rude to her employees, she does not have any respect for other people. She has an employee there that just got out on bail for robbery, she knows about this because it's her son.

I ordered $16.00 worth of food on which I received old tomatoes on my sandwich. I also ordered a broccoli and cheese soup, which was very cold. This experience really was the worst of all. I asked the girl if they were still putting the avocados on sandwiches as an option and she said no. Once I was at the end of the line and ready to pay, I wanted to order chocolate chip cookies in which they were out! Never again, Subway.

I had to wait in line for over 20 minutes to get a soup and with 10 people waiting behind me while one person ordered 10 subs! I left. I think it's ridiculous that Subway doesn't limit the amount of subs that can be purchased by one person in the store. Unless it's over 3 subs, you should have to call in your order. No one has the right to keep people waiting while they take over the place and have every worker there trying to make subs for one person!

Horrible. I ordered a steak and cheese and the girl left it on the counter and waited on 3 more people before she wrapped mine up. Then she wrapped it, left it there and finished the other 3 people's subs behind me. I thought that was rude. Her answer to me was they don't mind me taking off my gloves now to ring you up. Well, yes you made the sub 15 minutes ago! Needless to say, my sub was cold by the time I ate it. Subway is bad in the villages and only 1 worker isn't right. I won't go back to Subway and neither will the people I know. They have the same experience and I know a lot of people here. They don't even get 1 star, sorry.

On Aug. 2, 2011, I arrived in New York on vacation. My friend had just had a hernia operation so he couldn't leave the house. So he decided he wanted to have dinner from his favorite restaurant, Subway. He wanted to pay for his two sandwiches with his points and I was going to use a coupon for my order.

If you buy a sandwich and drink, you get a free sandwich. I explained to the clerk at the restaurant that I had two separate orders for two different customers. He was very rude and yelled. He said I could either use points or the coupon, but not both. I then asked him his name. And he said, "None of your business." I also asked him how many points we need for a sandwich. He said, "Don't worry about it."

I asked him if I could sign up for a card and he refused to do so. He then refused to serve me. He even threatened to call the cops on me if I didn't leave. So I called the cops on him since he was harassing me.

When I got home, both my friend and I called and spoke with the manager. He yelled at us, saying that my friend was looking for sympathy because of his illness. Since this incident, I will never do business at a Subway restaurant ever again. I will tell all my friends, family and others about this situation. They will also boycott Subway stores. After this incident, we went to Delis for sandwiches instead.

Today, my co-worker and I went to Subway to get a $5 footlong.

At first, I noticed the worker pasting me up and then when I stood there and wouldn't let anyone in front of me, that was when they asked me what I wanted on my sandwich. I stated what I wanted and proceeded to pay. This was when a Hispanic woman told me that I was there two days ago and that I didn't pay days before, so they didn't want to serve me.

I was flabbergasted, overwhelmed with embarrassment. First of all, I haven't been to Subway in months. Secondly, I was with a co-worker and the customers inside the store were looking at me like someone who would steal a five-dollar footlong. Lastly, I work for NY City Transit for the last 25 years, I owned two houses, a car, put two kids thru college. I'm not hungry, what would be the satisfaction for me to steal a five-dollar sandwich?

I am telling all my co-workers at 2 Broadway and at New York City Transit Authority not to buy from Subway because they can be accused of looking like someone (who knows whom) and not paying for a five-dollar foot long. I also asked to speak with the manager, who was standing right there, and he shrugged his shoulders and said nothing.

Poor customer service skills. They should have a sign in the window to say Blacks will be treated poorly, with poor customer service. Beware before spending your money. its from a certain ethnic group, a foreign national group of people who work in the service industry.

A subway advertisement running on TV is saying all sub are $5 for the month of February 2011. I visited and ordered a cheese stack sub and the manager told me this sub is not included in the special. I told him there is an advertisement running on TV saying all subs are $5. I was not allowed to but the sub for $5, only at regular price of $7. This advertisement is confusing customers and this is false advertisement in a community.

I was served chicken fillet subs that were microwaved for a very short time- under 40 seconds, with steak in the same microwave. I have paid hundreds of dollars for undercooked meat from this store. I contacted a senior manager at Subway and they bent over to help me. I was so happy with the outcome that I thought I would post the senior manager's email, he seems more than interested to know what is going on in his restaurants and will rectify any problems any customer may have. I am sure he can address any concerns you may have regarding Subway's food quality. He sure helped me. Drop him a line if you have any complaints, he is glad to help.

In September 2010, I worked for Subway for 7 hours. The Manager, who was named Clarence, said I should go back on payday to pick up my check. When I went back, Clarence no longer worked there and since then, the owner, Jose has been avoiding my calls and refused to assist me and has refused to pay me for my 7 hours. I clocked in and out on the computer which is proof that I worked. What should I do to get my pay for the 7 hours worked?

Last Sunday, I paid $20.56 and bought a tuna sandwich and a bottle of orange juice for $9.56 (included tax) at New York's Kings Plaza Mall and then I tried to find my seat to put down my sandwich first. Then when I came back to get my change, the cashier refused to change the $11 back to me. Does anyone know what she told me when I asked for my change? She said she cannot change $11 back to me. She said she changed for me already. But I never get it. How can this happen?

The seat is 2 meters away and I just tried to put my sandwich first since there was too much crowd. But she refused to give me back my change and she asked me to call back next day after counting the cash. Does anyone agree a phone call is the good way to solve an argument? Does anyone know what she meant by call back tomorrow? I know because I worked as a customer service representative. Usually, when a manager asked you to call back next day means ask you to get out. This is the skill to solve the problem or argument. I truly understand why she asked me to call back.

1). When you argue with her, you bother other customers, so some customer will leave. As a result, the company made lesser money.

2). As a manager, if employee or customer complain, he/she would not report to the supervisor because it may affect the promotion or sometime even being fired. That's why when the security guard wants to check the camera, she said nothing. She was scared. And then next day, I tried to file a complaint twice, and asked them to send a gift card for me because I believe issuing gift card is the best way to prevent a company losing the money they earned before. But by now I have never got any response nor got my cash back. Hello, all Subway restaurant managers and customer service representatives: I've made purchase in drugstore.com and newegg.com and their customer service representatives offered individual credit discount for me. Why you cannot just consider offering discount for a 12 years royal customer?

I lost $11 and there's still has no outcome.

I ordered a 6" sandwich. Whilst I was waiting for it to get toasted, I noticed flies around the meat and fresh produce. I immediately brought it to the attention of this server named Gato. His response was "What do you want me to do?" (!) He was reluctant to do anything about it. It's very upsetting.

They have a new Subway card that allows consumers to earn points toward discounts. You have to register and provide email, address information. The form said I could opt out of email notifications after I receive my first email. Well, the system didn't allow that after receiving confirmation email. I'll be getting spam email from Subway which is time consuming to delete and annoying.

I just left Subway #3219 in San Clemente, CA (Aug 31, 2010 - 3:30pm). I asked for a Turkey Avocado Sand plus I'd like to add some ham on it as well. They said no. I then said I want to pay extra to add some ham & they still said no. I then talked to the "shift leader" & they still said no. Next I asked if there is any way I can order Turkey & Ham on the same sandwich? They still said no, so I told them I want the number to their corporate office as I want to make a complaint. Who do they think they are? People like this should be fired & the store closed if they cannot meet simple customer requests.

I purchased a cold cut trio foot long on wheat bread. I got home and ate the sandwich and while eating it I noticed green mold on the end of the meat.

I went back to store and dealt with Keith who appeared to be drunk who said, "You went home then came back and now expect a new sandwich. For all I know you put the moldy meat on the bread." He then continued to insult and embarrass me in front of other customers, he would not give me a refund or just another sandwich for which I did not want at that point. He then said, "You go and call the district office and complain to them because here you get nothing.

I then left embarrassed. I really would like a formal complaint letter sent to him without my name nor address on there. I fear for retaliation.

I had a coupon that stated buy a regular 6" sub of equal or greater value with 21oz drink and receive a free 6" sandwich. I thought this meant that I could order a foot long (this was be a sandwich of greater value) and still get the free smaller sub sandwich. When he gave the coupon to the clerk, the clerk should have told me that I had to order a 6", not a foot long. Instead, he charged me for 3 sandwiches. I took my coupon and then took one sandwich away. The charge should have been $7.13 and he charged me $9.54. He did this two weeks in a row.

I called the store and another clerk was rude, stating that I had the wrong store. I confronted the manager and he said this employee has a problem with English and that its not his fault. He then told me that the clerk doesn't have time to clarify with the customer's order or to validate what they are ordering even if it doesn't match the coupon. They basically do what they want. He should have told me that he was charging me for 3 sandwiches and that what I was ordering didn't match the coupon. The workers there, with the exception of 1 gal, are rude, can't speak or understand English enough to run their business without problems. In short they charged me $4.82 ($2.41 twice $7.16, $7.24) without my permission.

I bought a sandwich at Subway. While eating it, I realized there was mold on some of the chicken. I brought this to the attention of the owner and asked for my money back (paid cash) and he refused. I complained to the county health department and Subway Corporate headquarters and nothing was done.

In store #7BDv8Q1skn59 the Subway store emits a terrible odor with the cooking that it does that we cannot take as much time as we would like to shop. The whole store has this odor and we find it very objectionable. We have shopped in other WalMart stores and do not find this odor throughout any other store. We feel that this should be vented properly so that this odor does not permeate through the whole store.

It was January 8, 2010 about 7:30 p.m. Outside temperature was 25 degrees. We went in and noticed it was cold. We ordered our sandwich. We sat down to eat and we also noticed we were the only people there. We started talking to the 2 girls that were working there and they told us that there is no heat in that establishment. And they have had no heat all winter long. Their owner is always going to have it fixed. But it never gets fixed. He owns several of these Subways. 3 more in Texarkana, Texas. Two on Stateline Avenue and one on Richmond Road.

These girls have to work in very cold temperatures. The girl that opens in the morning is miserable until she turns those ovens on and gets a little heat going. Now we understand why no one else was there. We were freezing too. We finally wrapped our meal up and took it with us. They told us everyone uses the drive thru now. This, to me should be unacceptable work ethics. I really did not know whom to contact. Maybe you can help, or you can tell me who else I can report this to. Establishment should have heat for workers and customers. Temperatures are 25 degrees outside.

A worker at Subway had been giving me subs with sauce all over the wrapper. One day when I asked her to please give me a clean wrapper she became agitated. She then put 3 meatballs on one of my six inch subs (there are supposed to be 4). then she put a messy spoon of sauce where the 4th meatball was supposed to go. When I told her to please give me the 4th meatball she said it wouldn't fit.

When I said I was going to call the manager, she threw the sub in the trash because she didnt want me to show the manager. Then she said she just couldn't serve my family that night.

We didn't go back for a long time, and when we did go back almost 2 months later, she said her manager had said she no longer had to serve my family ever. I called corporate office to speak with customer relations 3 times, and was promised each time that somoene from the store would call me.

The 4th time I called, I finally got a supervisor that said the owner would call me. He did, at 10:30am on a Thursday when I wasn't home. I called him back about 2 in the afternoon and he was gone. He never returned my call after that. The product was not made right and in the end I was told that I wasn't allowed there any longer. Is it legal to not make a product correctly and try to sell it to someone?

I am a regular customer at both subways. ( old kings and phillips)and I know that they are owned by the same person. Depending on how much time I have daily, is where choose which store to go to. I was at the old kings store on friday the 24th of July around 5:15, and what I saw and heard was rude. I know the managers at both store, but I am not sure what the name of the manager is at old kings store is, however i do know Joanna and she was there, I am assuming she was off the clock helping the employee that was working. From what I understand she was running behind, so I saw Joanna and the new girl from Phillips go to the back and help do the dishes, thats when the manager of the old kings store came in and went to the back and made a rude comment to Joanna, " oh look Joanna wants to really work now."

I overheard her say this to Joanna and I thought that it was extremly rude considering that she didn't even offer to help the employee that was working, and Joanna and other new employee were there to help. I go to the phillips store a lot and I know Joanna is a hard worker because she is always at her store, and I didn't think that it was right for you're other manager to make such a rude comment to someone who obviously works hard and was simply trying to give a helping hand.

Subway has the promo: $5 foot-long sandwiches. I purchased a chicken teriyaki foot-long and was charged $7.15. At this time, Lotay was the cashier. June 8, 2009 (8:15pm). Signs are posted stating $5 foot-long, but the cashier Lotay is charging full price. Promo price is not being given. I had to spend more than I intended.

Subway is advertising 5 foot longs and the word ANY is flashing and the voice says Any, and I mean ANY. Go to subway. It's a lie. In fine print on the board inside a store it says , Any, except for specialty subs. My son and I went thinking he would get his favorite and so would I (the BMT and the Feast), when we get there, we order and are immediately told those two are not $5.00. I said, but the commercial says ANY, the worker said, I know...sorry. Read here (he pointed to the menu board where it says ANY SUB $5.00 other than specialty subs) We were there for those specific subs.

I ended up paying $18.00 instead of $11.00 (figuring $1 for tax) I am on a limited budget but I had promised my kid I would get him the sub he LOVES because I thought I was getting the price they advertised. I could have walked out but doesn't make it better. When a company says ANY they have to mean ANY. I am sick of companies being ALLOWED to lie. People work hard for their money and Subway shouldn't be allowed to lie to take our money. A minimum wage worker has to work for over an hour to earn a $5.00 meal. Subway makes millions. Not fair. I should be able to get ANY sub I want for the advertised price. People don't do anything about it because when they try, nothing happens. I would like to be able to say I wrote consumer affairs and they took action on the people's behalf, we can make this country better if we make the effort. Thank you.

Consequence? I do not get to buy ANY sub for $5.00, physical damage? I go away hungry and upset which leads to stress which can kill. Economic? I go to Subway SPECIFICALLY because I can eat for $5.00 +tax and find out I don't get ANY so to get what I want I have to pay MORE than $5.00 + tax. I live on the Gulf Coast of Mississippi, do you know how many places there are I can go get a sub? That commercial advertising $5.00 FOR ANY is what made me go to a national chain over a local super yummy shop that costs a little more. So another economic hit is that instead of supporting small local business, I poured money into a national chain that isn't struggling to stay afloat.

First of all - let me state this: I have never, in my 58 years on this earth - filed a complaint about any restaurant - or any employee. And, I hate to do it now. But this poor customer service needs to be addressed -and addressed now. Next time, with the next person - you may end up with some reverse racial discrimination charges filed. Not only has your company lost my business - but the Wal-Mart store in Laurinburg has lost thousands of dollars of my business every year. I am forwarding a copy of this e-mail to their Bentonville office also.

I am also forwarding a copy of this e-mail to the Wal-Mart home office in Bentonville. They have lost several thousand dollars of my business every year.

my 10 year old grandson and I went into subway in wal-mart and grandson waited in line. afro american skipped over my grandson to wait on a black female.he ordered ham and cheese but got ham,turkey and bacon.why would subway discriminate against a white ten year old?

I purchased the sub of the day and added avocado, chips and a drink. The woman a the counter asked if it was to go. I said yes and she gave me a total of $5.91. My friend suggested that we eat there so I told her I would be dining in afterall and asked for a tray instead of a bag. She then said my total would be $6.11.

I asked her what the difference was for and she said that they charge extra for eating in the restaurant. I explained that I didn't think that was fair and asked to have my food to go.

I looked around the restaurant and on the menu and did not see any posting notifying that if you dine in there would be additional fees. The prices they have listed on their menu show only one price. Is this fair for them to do this?

On Monday August 11, 2008, I purchased & ate 3 cookies & a footlong coldcut combo sandwich from the Subway named above. Later that night at 11:10pm, I went to the bathroom. I had diarrhea & nausea. Early Saturday morning, I called 911, I went to Centinela Hospital. I was admitted, tests were done. I was there with diarrhea & nausea for 3 days. By Tuesday, August 19th, 2008, it stopped.

On Wednesday, Aug. 20th, 2008, I got a call from the Health Dept. because I had Salmonella Poisoning. On Aug. 29th, 2008, I went to my oncologist office and told him what it was. He and some of the nurses ate at that same Subway and got sick. They reported it to the Health Department.

I spent 9 days with nausea, vomitting & uncontrollable diarrhea. I ended up in the hospital for 3 of those days. I already have serious health issues going on. That may have caused kidney and/or liver damage. I was weak, tired, nor did I sleep. I am just now getting some of my strenght back. I get headaches. I get lightheaded.

I ordered a big philly cheesestake footlong combo and had a $5 giftcard. The cashier told me I can't use the giftcard and pay the difference with my credit card because they can not charge 2 cards together. I paid with my credit card and requested for the $5 in cash for the gift card because under Senate Bill 250, I have the right to redeem my card that is under $10. The cashier told me they do not give cash back.

I requested to speak with the manager and cashier told me she was the manager. The cashier told me she'll call the owner after I told her that she is breaking the law by withholding the cash that I can get back with the subway gift card. When she came back after the call with the owner, she told me to go back to the store that sold me the card because that's the only way I can get my cash back. It's a gift card so how am I supposed to know which subway it was purchased from.

I am in distress. I ended up having to charge the whole $9.57 to my credit card. I feel that I've been wronged and I know they are breaking the law but I feel like there is nothing I can do about it. I was so angry that I couldn't even enjoy the rest of my day.

the national ads for subway state foot long for $5.00. the owner now states that the basic menu varies between whcih basic sandwiches are on the special.. the ads are deceptive or he is a liar. I was charged $6.19 instead of $5.19. it's only a dollar but it's my dollar and I think they believe that they can get away with it, so they do it. i would like my dollar back and a written apology from the owner clearly stating that he was dihonest and he cheated me and that he won't cheat anyone again.

I walked into Subway with two of my friends and all of a sudden I am near to sitting on the floor because it was so wet. I didn't fall but I nearly did the splits. There were no wet floor signs posted anywhere. My friend, Scott, has pictures of the floor where I almost fell. The floor was so wet it left slide marks from my shoes as if someone took a wet mop across the floor.

I twisted my ankle pretty bad and the next day it felt like someone took a hammer to it.

On 2/21/08 at around 10:00 am, I was at the Subway store on 1811 Monocacy blvd in Frederick, MD 21702 phone 3013050106. I noticed a Banner sign that read "ALL 12" SUBS $5.00 ALL DAY EVERY DAY." I decided to order a 12" steak sub..nothing extra on it, assuming it would be $5.00. When the order was finished..the price cam to a whopping $7.94! Merchant ID 028100080983 Terminal ID 001.

At that point, I asked the merchant why the sub wasn't $5.00, and she replied, "this doesn't apply to steak subs." I was too embarrassed to cancel the order after she had gone through the trouble of making my sub. However, if I would have had a large family I was ordering for with me, I would have been extremely upset with the false advertising. I then came home and decided to email Subway Customer Service to report what I thought was misleading or false advertising. I explained the situation in an email dated 2/21/08. On 2/1/08, I received a form letter from in Subway Customer Service indicating that because Subway locations are individually owned and operated, they could not be responsible. Subway did not even offer an apology for this event.

I don't usually complain about companies, but I felt strongly that this was a scam on the part of Subway to advertise all 12" subs $5.00 with no exclusions, and then ring up a 12" sub for $7.94. Please investigate and stop this problem from happening to others.

I understand that Walmart in Fort Collins (store 2729) may not be responsible for the employee's at Subway that is located in their store; however, I do feel like they should be made aware of the terrible service I received there. I went in to buy a drink while waiting for family members to complete their shopping and was greeted by the rudest cashier I have ever had the misfortune of meeting. The time was 12:15 PM on 2/23/08. She had dark hair pulled back and wore glasses. I asked for a small drink and paid for it. Not being familiar with the procedure, I asked her where I could get my cup, and she just pointed without a word to cups that were stacked on the counter. I asked her which one was my choice, and again without a word, she just pointed. I asked her where drinks were, and she pointed again. No words. I asked her what choices they had to offer, and her remark at that time was: I don't know. Check for yourself.

THIS IS THE MOST FILTHY RESTURANT I'VE HAD THE MISFORTUNE TO EAT AT. IT'S 91 DEGREES OUTSIDE AND NO AC. THE GARGAGE IS OVERFLOWING AND CUSTOMERSERVICE SUCKS. AS I ORDERED MY FILLY CHESE STEAK SANDWICH THE SANDWICH ARTTIST IS HAVING A CONVERSATION WITH HIS BUDDY. WHEN I POLITELY ASK HIM NOT TO TALK OVER MY FOOD HE IGNORES ME.AFTER 5 MINUTES HE LEAVES MY SANDWICH LYING OPEN AND WENT INTO THE KITCHEN HE DID NOT RETURN AFTER 10 MINUTES. HE CONTINUES HIS COVERSATION AND I LEFT WITHOUT EATING.

I went to Subway and the store states they close at 10:00 pm. I got to the store at 9:20 pm. When I got the store they had all the hot food put away and most of the cold food covered. The food case was almost empty, which tells me that they started cleaning up before 9:00 pm.. I couldn't get what I wanted because they had everything put away. I am sorry that is wrong. I should have been able to get what I wanted at 9:20 pm when the store clearly states they close at 10:00 pm

i orderd a sandwich via phone it was sent incorrectly i called back to see if they would fix it they would not give me a managers name and they hung up the phone

every time we go in there, which is at least once a week, we get charged to much money and way to much taxes. For excample for a 5.00 sandwich we are beeing charged 5.88. Tax should be 35 cent not 88 cent. And everytime we have to go through with this and the owner knows excactly what he is doing, we have heard others complain to him also.

I have 5 full subway ticket coupons from eating many subway sandwiches. Everytime but one I have tried using them I have been told you cannot use them here as you did not buy your previous sandwiches here. I was once blatantly ripped off at a subway sandwich shop in Springfield Virginia. Then last week in Vegas i went to purchase a sndwich and noticed the price was $9 for a six inch sub a blatant rip off especially as a Mcdonalds franchise next door charged normal prices. These stamps are not honored at subways so from now on i will not eat there anymore.

They have a large sign on their front door that states, "Free 12inch cold sub for students with a Georgia Tech or Georgia State with a picture student ID. I went in there with several other GA. Tech students at the time stated on the sign. They would not honor the offer.