Pizza Hut

I was calling Pizza center 1300822020 for order at around 1915 hrs. Then the staff said it will be delivered in 30 minutes, standard time. After waiting 50 minutes there was no delivery. While waiting until 50 minutes, there was no staff from Pizza that called to inform me back of any delay or a problem. Then I called back personally and asked why my order was still not received. Your staff simply told me maybe there's a problem with the restaurant. This is bad service and worse. Pizza person in-charge, you want to know the best service from your site. The pizza that I ordered at 1915hrs was sent at 2030 hrs. Please take note of it.

I was having a party at my house for the final four games. We expected a delay in ordering. We ordered at 5:30 pm, and it gave an approximate time for delivery at 8:00 pm. No problem with that. We expected that. Well, at 8:15 pm, we decided to call them about the order. The guy couldn't even find the order for the first few minutes. As he is asking me about my receipt, he told me the order was cancelled. He said they're out of all food that we ordered. We ordered a pizza, man! How are you out of pizza at a pizza restaurant!

When I asked him why he didn't call us about it after we waited over 2 hours, he said they weren't supposed to call us. What? Someone from CSC should have called. What is that? I work for a local business who does catering through them for our employees. We will never buy form there again. When I told him I was unhappy with how this went down, his reply was "Thank you. Have a nice day." That tells me that he didn't care about anything I had to say.

I am complaining because my 68-year old father fell and got hurt really bad. The bathroom is not handicap accessible and there is a hidden drained on floor right when you walk in stall. There is no room for anyone that might be in a wheel chair to even turn around. Back to the drain, it is very dangerous not just for handicap like my dad but it is dangerous for any male that walks in there and doesn't notice it. My father is a victim of Pizza Hut's hazardous bathroom. He did not see this hole and fell and hurt his back really bad. He now has to go to therapy three days a week and is in constant pain, all because Pizza Hut couldn't take some of their profit and make a handicap accessible bathroom. Even if Pizza Hut don't want handicap proposing their stores then they can at least invest into a safe bathroom.

The worst of it all, the manager on duty didn't even give my father any sympathy. But I will say he said a crew member did. Some girl that works there did agree with my dad about it being dangerous in and attempted to fill out accident report. But her education level wasn't very high considering her punctuation and spelling was at 2nd grade. I barley could read the report she filled out. Spelling was pretty bad. Buying do appreciate her helping my dad. Oh and later, I went to see if they had at least posted signs warning to the male customers about that drain on floor and Pizza Hut did nothing about the hazard. It is ** . I advise anyone with family or friends that have any handicap or even elder to not go to this Pizza Hut and in fact considering its corporation, I wouldn't even go to any Pizza Hut. They are a selfish company and don't care about their customers at all.

My mother and I stopped in to get a few pizzas. The guy taking the orders was rude from the start. He was very sloppy in appearance as well. My mother wanted a cheese pizza and a pepperoni. He said they could not do just cheese and then he said he could but it would be extra. I told my mother I would pay the extra. My mother was asking the cashier something and the cashier just stared at me and said, "You know what, I own this store and I don't have to serve either of you." That's when he told us to get the hell out or we would be removed.

My mother is a very quiet person. I admit I had an unpleasant look on my face but that does not constitute one of your employees telling me and my mother to get the hell out of his store. That is not acceptable by any means of the word and because I had a look of disgust on my face, it doesn't mean the server can refuse my mother service and kick her out of the restaurant when she didn't say anything to this person. Walking out the store, I heard the comment, "What a **!" Sad to say, my mother still wanted her Pizza Hut but was refused service and kicked out of the store and the whole time he was so pleased with himself as he owned the store (so he said) and smirked the whole time. I called around to other Pizza Huts to get a number to district manager and there were no managers around and employees don't have access to that information. I feel as if I was verbally attacked by this employee as well as my mother.

I made an order for $14.61. I gave the driver $20. I thought he was walking to car to get change but drove off. I called the manager but he told me that he was not giving me my change. He also stated that I should just consider it a tip to the driver and that he was not about to make his drawer short for me. He was very rude and unconcerned! I usually order pizza from them every weekend but never again! But they are going to lose more than they stole from me tonight! I am so finished with Pizza Hut #027135!

False advertising. Mail ad states "Any Pizza, Any Size, Any Crust, Any Toppings". When I went online to fill out an order, it stated it could not be completed, due because there are too many toppings (wasn't even all of the toppings available that I requested). So I called the local number and someone from another call center(out of state), answers and tells me also there are too many toppings, that order will not go through.

She stated I had to take 2 off. None of my requested toppings were duplicates. There are 15 available toppings, of which the computer, and the operator allowed me only 8. That, my friend, is false advertising. I called the manager of the store, who referred me to the district manager. I called the FTC instead, and placed a complaint with them. Who wants to get your order together, and then to be told you have to re-adjust it, to suit them. There is far too much fraud going on today. It needs to stop!

I received a flyer in the mail advertising Pizza Hut's any pizza, any size, any crust, any topping for $10.00 promotion. This is also running on national TV advertisements. I called to order a meat-lover on a stuffed crust, and I was told that the stuffed crust was $2.00 more. I pointed out that neither the print advertisement nor TV advertisement say there is an extra charge for stuffed crust. I asked to speak to the store manager. The store manager would not give me his name and was very rude on the phone. He said that whatever the advertisement say, he will ignore and charge extra $2.00 for stuffed crust.

My son wanted something from Pizza Hut Express inside Wilkes-Barre Target. I was overcharged almost $4. The lady gave me what I thought was my receipt, but it didn't have my items on it. It was just some store nonsense.

I should've walked out because, to start with, they were out of just about everything and it was 5:15 in the afternoon. She took what felt like forever to put her apron on, take our order and make my son's mac and cheese. Other people were being served and on their way and I had to stand by the counter to make sure she didn't forget my son's food.

Anyway, when I asked very nicely if she could total up my order again because I felt I was overcharged, she did not display good customer service. She had to call her manager and he was no help either.

I started my shift at 4:45 pm on December 31 like any other. I went up to help Mr. ** on the make table when he asked for a cheesy bites pizza. I went in the walk in to get it for him. When I could not find any, I went to make one for him. He got in my face, asking me if I was retarded and if I could see the dough in front of me. He went in the walk in and could not find them, because he had other dough on top of them. Later on, he told me he was in a bad mood, because a cook called in for the third night. The cook called in because his grandfather had just died on December 29th. We had very few mistakes and a cook time of almost two hours. He processed to get in our faces, calling us retards. And he said that he will replace us if we do not make the pizzas right, even though it was only one pizza and over 57 tickets to be made. I had a doctor's note back in October that stated I was not to be working due to the muscles in my back acting up, and I could not walk. He told me I had to work even if it's answering the phone. But he had me on the make table or cut table. I was not to be on my feet at all for three weeks.

On December 31, at 6:38 p.m., Charles **, the manager of Pizza Hut was on duty and I was a shift leader of the same store. I showed up to work at 4:15 to start my shift. One of our cooks had called in because of his grandfather dying so Mr. ** was in a bad. I took this into consideration. Mr. ** continued to call the cooks and myself retards, telling us that he would replace us if we couldn't make a pizza right. I thought it was uncalled for, for it being such a busy night and only two cooks on duty. Plus, there were only two mistakes made--one by our other shift manager and another by one of the cooks.

This isn't the first time that he has made me feel like this. I have been forced to work twice when my doctor has given me notes saying that I couldn't because I had bronchitis or pneumonia. Mr. ** told me that if I didn't work, he couldn't guarantee that I would have a job. I have called in very few times and only once before those times in a year and three months. I have went to my district manager several times because of the way he treated us and nothing was ever done. I know of at least 6 people who has quit because of actions of this man. Mistreatment of employees cannot go on another minute at this store. Something has to be done.

My friends and I went to Pizza Hut at Price Plaza to have dinner on Saturday 23rd of October 2010. We arrived at the restaurant around 9:15 pm. We waited about 15 minutes to be seated. After we were seated, we waited for close to an hour before a waitress came to take our order. Everything we asked for on the menu, we were told yes it was available. The waitress left and we waited another hour or so before the food was delivered, all together, appetizers as well as the main course. Part of the meal was Buffalo wings which was my order. However, the wings were not suitable to me and when the waitress came by, she asked if everything was okay, I told her that I didn't want the wings because it was not to my liking. I told her it tasted fresh.

I held out the dish containing the wings with the intention of ordering something to replace it. The waitress proceeded to grab the dish from my hand as I just managed to ask for a specific drink I had previously ordered. She turned away without answering, went to the counter which was a few feet away from our table and promptly dropped the dish on the counter, hands in the air in the "talk to the hand fashion" and turned to talk to a woman standing nearby, who later turned out to be the manager, Meera.

The waitress said to the manager, "Them people say the wings are fresh and they didn't want it," to which the manager replied, "What," in a loud voice. She leaned over to the waitress to look at us. I saw and heard all of this as the table was situated within a few feet. After about half an hour, the waitress returned to tell me that the drink I ordered wasn't available. I asked, "It's not available?" Clearly puzzled because when I placed the order, I was told it was available. The waitress replied, "Nope," and turned and walked away deliberately and with attitude. That was it. All of us were shocked and upset. We discussed what happened and two of us decided to see the manager about the service and attitude we got.

We waited for about 15 minutes before the manager, Meera, came to see us. My other friend said hi and introduced herself. She then proceeded to relate to the manager all that happened since we were seated to when the food came. Then I proceeded to relate to the manager of my own experience with the waitress. I even went so far as to say and do exactly as the waitress did with all the attitude and finally not receiving the drink I ordered, which, I firmly believe was available but because I had returned the chicken, it was not given to me out of spite. The manager listened and said, "Okay, I will look into it," and left.

We asked for the bill and two boxes to place the leftovers from the other dishes and went back to the table. Again, we waited and no one came to attend to us. I then proceeded to go to the counter and asked a waitress who was there if I could get two boxes please. She pointed out and said to me, "Look it, have two they, you could use that." I said thank you to her and went over to get the boxes. Another waitress brought the bill over to us and without saying anything dropped it on the table, turned and walked away. We all chipped in and left the exact amount on the table and left, upset and annoyed at the thoughtlessness and unprofessionalism of such a reputable restaurant. Is there any recourse to this horrible experience? I would hate anyone else to be treated in such a manner.

I bought 20 wings from this Pizza Hut on July 14, 2010. When I began to eat them, I discovered that some of them were raw. That next morning, I was very sick with stomach cramps, vomiting and diarrhea. Later, I took one of the wings back to the Pizza Hut and showed it to the manager. He tried to tell me that the chicken was done, but I knew it wasn't so I kept the piece. I'm afraid that if they continue to serve their food like this, someone is going to die from it.

I received my statement and realized immediately that there were charges that were from another state and that did not pertain to me. This is very uncomfortable for me and this has stressed me out immensely. I am an elderly woman and do not have much money. I do not spend money on restaurants nor any type of luxuries. I am simple woman and do not misspend my hard earned cash. These charges are not mine.

Pizza Hut's current advertisement is as follows: Any Pizza, Any Size, Any Crust, Any Toppings Just $10. If you look at the fine print, you can see the ad is misleading. The fine print says "additional charge for stuffed crust" and "additional charge for extra cheese."

placed an order, total 14.26. After waiting over 25 minutes more that the 15 minutes I was told it would be ready, I left. Pizza Hut did not try to contact me nor deliver the order. They chose to ignore it. I paid for food I ordered and did not get. Ticket #00067, Date 12/17/09, Time 5:52 pm. they kept money. With the present economy, they could have at least delivered the food.

We ordered Veg Pizza and there was a meat piece in it. Not sure what else was mixedup in the pizza.

I drove an hour to pick up my granddaughter from school and spend a special afternoon together, so we stopped at a Pizza Hut that was conveinetly located next to a play area, I hate the other fast junk food places, but they do have a play area. And we could not get a glass of milk, only soda. Who wants to give a child soda with all that sugar, not me. I was so upset they could not even have little cartons or buy...milk. I will never go to a Pizza Hut again! We left.

I was hired as a delivery driver being paid 6.50 per hr. I am paid .74 cent for one delivery, .50 cent for multiple deliveries. On a slow night, I average 74 miles, and over a 100 miles on heavy nights. Although I was hired for delivery, I am still required to cook, prep, wash dishes, and clean. Pizza Hut charges customers a 2.00 convience fee for all deliveries.With these high gas prices, I feel they are cheating all delivery drivers. Can they do this?

I am paying ouy more for gas prices, not to mention the physical wear and tear on my engine.

We had a coupon from Pizza Hut offering 50% off dining spectacular as it was advertised on the coupon. We called in to order a large supreme pizza for about $23 and a large anchovy pizza for about $13.50 = $36.50 total So including tax and delivery the total added up to about $44. When we told Pizza hut that we had a coupon and would like to use it, Pizza Hut told us that our total now becomes $35.00 with the coupon. We questioned the cost, stating that 50% off $44 does not equal to $35.

The Pizza Hut gentleman on the phone states to us that that it is 50%. We asked him how he figured that cost and he starts saying that he has to add on tax and delivery. Doing the math seems like our order all of a sudden becomes $70 for a $23 supreme and a $13.50 large. Keep in mind that we live less than 10 minutes away from the pizza hut restaurant and have ordered from them before. This was our first time using this coupon however. Our delivery fee has usually been about $3.50 on past orders. So how much tax is he taxing us or how much has the price of our pizza just been increased. Pizza Hut charged additional fees because we presented a coupon that obviously they did not want to honor.

We felt discriminated and lied to.

Pizza Hut is selling medium sized pizzas and charging consumers the large-sized price. Consumers are asking for and being charged for the large size, but are actually receiving the medium size. Large sized is 14inches..medium sized is 12inches..ask for the large and measure it..it will be exactly 12inches..they will try to tell you that the pizza shrinks two inches after baking..but this is not true..if anything..baking expands the item, or keeps it the same size..please check into this..

thousands of customers are buying these pizzas and are probably not keeping their receipts..Pizza Hut needs to bring their pizza sizes up to scale and do business ethically...i confronted a manager at a Pizza Hut on Tweedy Blvd in Southgate..i brought my 12-inch ruler, and the pizza that was delivered to my work place, back to Pizza Hut and demonstrated the 2-inch difference..

i told her that the customers are not receiving what they are paying for..she was irritated with me, but apologetically gave me two complimentary receipts worth $20 each to make up for my dissatisfaction...if the pizzas were shrinking due to baking,,she would not have offered me those complimentary receipts..this was about 2 years ago...i've gone to Pizza Hut a few times since then and have eaten pizza ordered from them by other people..and the sizes have not changed, they are the same smaller size no matter the location..just thought i'd mention this..they are taking thousands and making thousands by selling the customers short..thanks for your time..

It has been 15 years since I have been inside a Pizza Hut. I had a dispute with them over their Big Foot Pizza when the one I purchased only had 3 pieces of meat on it and I told them it looked nothing like their ad. Last week I gave in and we ordered Pizza Hut's P-zone and brought them home. Our friend Jesse found a blade in his pizza sauce that was about an inch long. My husband and Jesse went back to the restaurant and showed them the blade and explained it was in the sauce from our order.

The person they spoke with said it didn't come from them and showed no concern that someone's negligence could have seriously hurt a customer. This blade could have come from whoever they purchase their sauce from. My biggest concern over this matter is that they refused to show any concern for their customers and they don't seem to worry about putting us at risk. I will not EVER step inside any Pizza Hut restaurant again because of this attitude. I just think customers should be warned when a business shows a lack of concern for the well being of their customers.

Luckily no damage happened to our friend, but if he had swallowed that blade he could have been seriously hurt. Now I wonder if there were more incidences of this if some sick individual purposely put the blade in the sauce because they thought it would be funny. Also, Jesse and I didn't eat our food after finding that blade in the sauce. We both lost our appetite quickly.

I placed an order over the phone for pick up. I wanted a personal Hawaian pizza with buffalo wings. I live a town away and went out of my way and drove almost 3 miles for my order because I enjoy the food. Upon my arrival the cashier told me that they had NO HAM. I told the lady she could have advised me of this inconvenience over the phone when I placed my order. I did not even get a discount due to this inconvenience. I recieved no napkins and no blue cheese with my buffalo wings. I did not even get a thank you from the cashier.

On February 15, 2008 around 5:30pm we called in an order for pizza from Pizza Hut. When they delivered our pizza we asked for parmesean cheese and peppers. I put the cheese on the pizza and my son and grandson bit the slice of pizza and said it tasted funny. The cheese smelled very bad, like vomit. I looked at the cheese packages and noticed that they were expired.

The date on the packages was 1/12/08. My grandson and son started vomiting. I called the Pizza Hut from where we ordered it and the young lady that answered the phone put on hold and after a few minutes a young man came on the phone and I explained to him our situation and he said it's no big deal, I'll send you a new pizza. He was really rude so I asked him for his information. He told me he didn't need to give me any information. I asked to speak to a supervisor and he said he was the supervisor he said his name was Rudy and he wasn't going to give me any other information besides his name.

I told Rudy to pick up the pizza with the expired cheese on it and to return my money. My son and grandson have nausea and stomach pain. We kept the expired cheese packages, we took a picture of the pizza and the cheese and we have a copy of the receipt of our purchase.

Vomiting, Nausea and stomach pain. Contacted our doctor and they said if symptoms continue to go to the hospital.

Manager on duty was extremelly rude, impolite, he was screaming and saying that if a customer mistreats him that he mistreats the customer as well. He had no manners, no education and he did not understand the English language. Driver got upset because I refused to keep the pizza after been mistrated, he threw the pizza at my door, smearing it all over my screen door.

My family didn't get to eat pizza because of their rudeness, my blood preasure went crazy, I am concerned they might refuse service in the future

The ad for these boots are made for walking with Jessica Simpson protrays the acts that a woman her age should be able to seduce a teenage boy. Teachers are going to prison, priest are going to prison but Pizza Hut and Jessica Simpson feels Predaters are okay seeing as she protrays one in the Pizza Hut ad. It was very very offensive to me and my family even my brother who is single said it was sick to look at.

The feel that both Jessica Simpson and Pizza Hut are condoning woman to seduce children this ad would never have been approved had the roles been reversed.

On Friday, March 17th at 5 PM we ordered a Cheezy Bites Pepperoni pizza from Pizza Hut Reisterstown, Maryland (via their Web interface). We've done this before, and never had any problems with our orders. The pizza arrived about a half-hour later, and I tipped the delivery driver. As he pulled away, we opened the pizza, and discovered it was a regular sausage pizza, not the one we ordered. I attempted to flag down the driver, but he wasn't looking.

I called the Pizza Hut. They said their employee had made the wrong pizza and while it would take 35 minutes to make a new pizza, it would be delivered to us, without charge. The 35 minutes came and went. An hour after my first call, I called to find out where our pizza was. I got shuffled around to several employees, and, finally, the manager. He had no explanation for the delay, other than to say our next order could have free bread sticks. Our next order? That presumes we'd want to order Pizza from them again.

I asked that my credit card slip be returned, or I'd dispute the charge. We went online and ordered from Papa John's. Within 20 minutes we had a fresh, hot, pepperoni pizza. An hour after I talked to the manager, a surly employee showed up with my credit slip, and a lot of attitude, and told me they didn't need my service. I recited the list of retail establishments in our neighborhood that had gone bankrupt, and pointed out that losing business means losing customers one at a time.

I also pointed out that if he couldn't deal with customers graciously at the entry-level, he was ill-suited for jobs at a more advanced level that pay more money. The entire time I was treated as a nuisance. What did I do wrong? Did I tell the pizza maker to make the wrong pizza? If they were having a problem with delivery, they just needed to tell me that, and I'd go pick it up. It's not a hard process. Our 20-minute Papa John's pizza proved that.

My son had to wait 2 hours to eat his pizza. I could have made one from scratch in less time.

This is what happened i orderd 3 pizzas on one of them i ate from i bit onto a fake finger nail when i spat out i was discusted this is not good i am very disturbed This is disturbing to me i cannot even eat another pizza from them again something has to be done

WE had dinner at the Pizza Hut here in North Highland Ca. We paid the bill with our debit card. The bill came to $24.95 and I gave them only $1.00 tip and that is what I thought I was paying. When I went on line to check our balance on what was on the Pizza Hut was $29.95 that I did not agree to Pay. The person I talk with when I got off the computer said that the credit card machine automatic take 15% for the tip. and getting a pizza do not need a 20% tip. The bank said that they could not take off the extra $4.00 I fell that I should not have paid for what I only agree to pay.

It made our bank account $4.00 short. That is how people can mess up there account. If I just put in the check book the 25.00 that I agree to pay.

Last weekend my friends and I wanted to go out to a restaurant to enjoy a good meal. The wait at other restaurants in the area had a wait time of over and hour or so. Therefore we decided to go to your Pizza Hut because we knew that the wait time and service would be expected to be faster then your neighboring restaurants. When we first walked through the doors there were only a few tables that had customers, but it still took a couple of minutes for us to even get greeted. I took it upon myself to pull a couple of tables together to save you from having to seat us.

After this it took at least another three minutes for the waiter to even bring us menus. Even though I do know our waiters identity I choose to keep it confidential because I am not looking to get anyone in trouble. After the waiter finally came back to our table and took our drink orders he then left promptly with out asking us if we were ready to order. After five minutes past, another server passed by in which we ask her if she knew where are drinks were. Very nicely she took it upon herself to help our server out with getting our drinks to us as soon as she could.

After this our server was on the ball the rest of the night. I would also like to inform you of how the service of the pizza was prepared and distributed to us. Being a forming employee of Pizza Hut, I noticed a few things that made your restaurant not live up to the Pizza Hut quality. First off is when we received our breadsticks I was able to tell that they did not come straight out of the oven. Since the restaurant was not busy I did not see it applicable to re-heat existing breadsticks to which they were old and stale.

Also when our pan pizza was delivered to our table it did not come in the pan that it was cooked in. It was brought out on wooden cooling board, which is only used for serving stuffed crust pizza. Also, when we received our bill double for our drinks because we were charged for a pitcher of pop and 5 glasses of pop. The girl at the check out was very understanding and changed it for us. In writing this letter I just wanted to inform you of the slow and unacceptable services that we encounter on the January 28.

As my friends and I headed to Pizza Hut to enjoy what we thought would be a pleasant, enjoyable lunch, we experienced very poor customer service. It was very clear that the restaurant was not busy at all, but the waitress was not doing her job well and was rather rude throughout the time we had our lunch. I believe we only got checked on to see if we were enjoying our lunch possibly twice and one of those times was to take our order.

The waitress was also very disrespectable as she was only concerned with staring at our outfits. To me, this waitress did not demonstrate good customer service and that is why I am registering this complaint. I would understand not being able to check on us throughout our lunch if Pizza Hut had been short staffed or extremely busy, but either these were not the case.

We ordered pizza on Friday, March 19, 2004 at about 9pm. We ordered 2 Large Pizzas and an order of bread sticks. The pizza when it arrived had human hair in it and so did the breadsticks. I tried to call that night and got no answer. I have tried to speak with a manager there with no success. I called the main 800 948 8488 customer service number and they took the complaint and said there is really nothing they can do about it. I am out $24.42 now beacause we obviously were not going to eat unsanitary food.

My son and I went in to eat dinner before a church reconcillation class, and I just noticed that you did not serve wine. I am in the Hospitality Program and was wondering why you did not serve it. If you have a beer license, I thought wine was not a problem to add to the menu. I would like to suggest that you add this, because so many people drink it now. It just might add some revenue to your company. The waitress told me as well that alot of people ask for it, but as we know that is as far as most people take it.

I ordered two pies after work one day and when I went to pic them up they had made the wrong pies , not only was this a pain in my families dinner plans but it wasn't the first time it has happened at this location, I had already paid for my food so I was instructed and I quote that sucks dude guess you'll have to wait so after that comment I was a little up set and asked for a manager after I was able to get the attention of the assistant manager or shift leader it was hard to tell with out name tags, anyway after saying excuse me about 20 times he stoped flirting with the young new waitress long enough to say hey theres a guy out here who wants you SO now its been about 45 minutes since I had ordered 2 pies on a slow thursday afternoon and I'm getting treated like a jerk to bad I had already paid or I would have left.

This heavy set man come out of the office who you can tell right off the bat has no idea whats going on in his restraunt he tells me that since it was there fault he would sell me a left over med cheese pie for 5 $ cash ,( so not only do they forget my 28$ order but they're trying to sell me some add ons I said no I really want my money back at that he reached in the over and pulled out a half cooked pie boxed it and said heres you pizza good bye and walked away, I then called pizza hut and complaid, they refurred my complaint right to that manager instead of listening to me like they should have that was all Pizza hut would do for me so with that kida of service I would suggest another place for family dinners, I was made to feel 2 inches tall for expecting common everyday respect.

My 18 year old daughter, who graduated from High School a year ago, recently got a job with Pizza Hut in Waynesboro, PA. They are requiring her to provide them with a copy of her birth certificate; social security card; drivers license and vehicle registration. This information is sent to the main office in Witchita and kept on file. They were given a copy of everything except for the birth certificate. I contacted them to ask why they needed a birth certificate. I was told they needed it to verify USA citizenship.

This is a condition for employment. This is too much information for a Pizza business to maintain on file for an 18 year old or anyone. Identity theft is a potential risk. This is an unacceptable business practice, especially for a business with a high turnover rate. What happens to these files with all of this vital information?

We ordered 2 large pizzas last night, we always get the same thing every time we order. When my sister came to pick up the pizzas, they had messed up & made 1 medium & one large. My sister said something & the lady told her she'd charge her for a large & medium instead of 2 larges. Well, the 2 larges were on special for $19.99, and my sisters total came to $21 & some change. Some discount.

When the pizzas got home, we opened the box & the pizza that we'd had probles with before was completely wrong!! I called & the girl put me on hold in the middle of my sentence & put a manager on the phone. The manager proceeded to tell me that they did not mess our order up & did not overcharge us (she said she charged us $15.99) And all but called my sister a liar.

The entire time I was being spoken over & argued with, and I thought that was what the upset customer was supposed to do, not the manager. I maintained my composure the entire time, and point blank asked her why she was getting an attitude with me. I asked for her name at least a dozen times before she answered. I know people make mistakes, & I was just calling so they could make it right, not to be yelled at by a person I don't even know.

I will never, ever eat at that store again. I think it is a shame that someone with an attitudse like that could even make it to being a manager. I think this person should have consequences. Customer service, not customer abuse.

Our waitress was named Julie. I, Angelina asked her to bring some napkins to our table and she responded yes. She (at the time) was arranging chairs at a nearbye table and I sat their waiting for some napkins. She never came and brought me the napkins. I was waiting and waiting and she kept moving the chairs as if they were more important than her customers.

Finally, my husband and I were sick of being patient so he went up to the counter and grabbed us some napkins and as he was walking to the counter the waitress kept glancing at him. She started to walk towards his direction and he told the waitress thank you for the napkins and she replied your'e welcome. I felt as if she were acting prejudice against us because she didn't try to help us.

A white family walked in the restauraunt and she right away assisted with them. May I also add that all of the employees there at the time were of white race. We are both Mexican people who were hungary and couldn't have a polite lunch because of this lady. We are open to proceed in further actions because the way this affected us.

My husband and I were very upset. The waitress made us feel not welcome at the Pizza Hut. We felt very discriminated against because of the way she helped the other people compared to us. We were scared to tell her to bring refills on our drinks so we just got up and left home. We didn't enjoy our lunch.

I was the manager for the night and at the end of the night I counted the safe and it was left at 1635 that was the amount it was set at, so at the end of the night I counted it 3 times it came to 1635 each time I also had 2 people as witnesses that saw me count it. So the next morning Vernita the store manager call me on my phone and said the safe was 300.00 dollars short and that I had to pay it back.

So I called the store owner and he didn't even know about it so he set up a meeting and I guess he didn't believe because in the meeting he told her that I have to give back my manager shirt and that I could deal with no money. I told them I was not going to pay the money and I was fired and She will not give me my last check and I don't think it fair because I counted that safe 3 times it came out .

I couldn't get my check and I have bills to pay

Pizza Hut employees hassled me and my child and refused to return the money for bad pizza and another time for late delivery to the wrong address. On Sunday, a manager told me to go in for a refund, but in the morning when I got there, I was harrassed by employee who said that I'm not getting my money back. They have noted their computer unfairly.

Late on Sunday at about 9pm, I tried to feed my baby and one employee refused to sell the pizza to me because I complained in the past about the soft and doughy pizza, and the harrassment. Twice employees argued with me infront of customers and when I refused to accept the treatment by demanding my money back, I was told that I complained too much. I think that my complaints help their business, and I 've been a good customer. My child and I don't deserve to NOT EAT DINNER because We're refused service for making complaints. My 10 year old boy was crying and I couldn't sleep that night because I was forced to eat somewhere else where I got food poisoning.

i have been with this same restaurant (pizza hut) in august will be 2 years at the same location. 14 years (off and on)with pizza hut in general.i am a shift manager at this location and fell like in the past month i am being discriminated against because i am white and we have a high percentage consisting mostly of black customers.i had been working and running shifts anywhere from 30 - 40 hours a week.i had also ask for more shift manager hours and was told that they had nomore shift hours for me.then they promote a black waitress that had usually 13 - 15 hours a week to a shift manager and giving her all of my manager hours.

now they have taken all of my shift hours except 5 a week from me and give them to her.i also heard the assistant manager say that we ( meaning this restaurant)dont need 2 white people in management there.he has also had several formal complaints filed against him for sexual harrassment and nothing has ever been done with that matter.but i have records to show i do more sales on my shifts and less complaints on my shift i really love my job and the company i work for but i really think something needs to be done with my situation i have went from the actual general store manager , area manager , and our human resources guy and they seem to think i am being treated fairly when in all facts im being treated so unfair . i really hope you can offer me some good help in this matter.

I ordered a pizza that was not correct. When I called the restaurant back, I was told that I will not get another pizza or a refund. I was seeking another pizza and was willing to return the incorrect pizza to the store. The shift manager refused to satisfy me as a customer. I returned to the restaurant and spoke with the shift manager (name Cheryl) She refused to give me another pizza and we had a few choice words. The police was called and he(policeman) could not resolve the issue. My husband and I left without satisfaction.