Ron of Travelers Rest SC (12/28/07) I went down to buy the new skillet burrito. When I started eating it, it was like eating a hash brown. I opened it up and there was about 70% potato inside, very little cheese; I counted 4 pieces of peppers inside and a sausage patty cut in half. Nothing like as advertised on TV. I think I will stick with Hardee's from now on.
Waste of my time and ruined my day because when you go out for steak or some other food at a restaurant you expect to get what you pay for.
Darren of Marysville, WA December 27, 2007
Darren of Marysville WA (12/27/07) I went to the Marysville McDonalds on Saturday December 22nd at around 10:10 in the morning. I ordered an egg Mcmuffin and an egg and bacon bagel and two hash browns. I paid and was told my order would be up shortly. I noticed there were about 5 other customers waiting for their orders, also. We were all waiting patiently. After about 10 minutes we were starting to look at each other and shake our heads. A few minutes later I said to one of them they could've made anything we ordered from scratch by now a couple times over. A girl who seemed to be running the front end apologised, and then we waited another 10 mins. I was wondering why she wasn't at least telling us what the problem was. There seemed to be enough employees to handle the small amount of business there.
After about 25 mins. they finally started getting the orders out, and they handed us an ice cream coupon. I do not eat ice cream so it does me no good. The gesture was nice but.... I used to manage Pizza Hut restaurants, and I would've givin every customer their money back and prayed they would come back and give us another chance to redeem ourselves. But I guess McDonalds has different idea's and trains their employees differently.
I would've have thought the manager should come out of her back office and make sure the customers were happy also but never saw her once either. It's very dissapointing I love your food and enjoy it occationally. But I will have my reservations about going back to that store. Thanks for hearing me out. Darren Chanlder
Betty of Santa Fe, TX October 14, 2007
Betty of Santa Fe TX (10/14/07) I was denied water at McDonald's. I was told I could buy bottled water but McDonalds did not have to give me regular water because I had access to water in Walmart. Is this legal? I was outraged. If McDonalds can get away with this other restuarnats will follow.
Patty of Winona, MN September 29, 2007
Patty of Winona MN (09/29/07) We ordered a Big and Tasty hamburger from McDonald's, and the burger was raw. I did not notice until I was half way through.
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