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Lynda of Freeport, NY November 7, 2009 I am very disturbed by the way I am treated every time I go into the McDonalds on Merrick Rd in Freeport, NY. I first applied for a part time position there and they failed to even interview me. Because I am white,female and it seems they only hire minorities and hispanics everytime I go into this McDonalds I get treated very rudely. I feel I am being discriminated against because I am white. I go into this MdDonalds several times a day and feel I dont need to be treated like this every single time I go into this fast food chain. Linda, the manager, is very rude and since I applied on line for employment all she hires is minorities and hispanics. I didnt even get an interview. When I asked her why--she told me to ask the hiring manager, but isnt she the manager. Just to let you know, this McDonalds in Freeport is very bias and do not treat their white customers humanly. Clifton of Arlington, TX November 6, 2009 On my first visit to this McDonalds, I had a simple order: Number 10 with a PowerAde, no ice. Supersized. I gave my order, confirmed & went to the first window to pay. After paying, I waited in line for my food. Once I arrived at the window, a girl handed me my bag first & then my drink. I immediately noticed that my drink had ice in it & I said to the girl that this is supposed to be without ice. I handed her back the drink. She gave me a dirty look & said, "This is supposed to be without ice?" I then said, "Yes." She turned to some lady next to her & said with frustration, "He said this is supposed to be without ice." The lady said something back to her while looking out the window at me. The girl then opened the window back up & said, "Could you move your car forward & we'll bring your drink out to you?" I then told her, "No. I will wait here for my drink." She then gave me another dirty look, then partially closed the window and said, "He's holding up my line." Someone who looked like a shift leader came to her & she tells him something. He came to the window & said, "Sir could you pull your car up and I will bring you your drink?" I then said, "I'll wait right here." He said, "But I have to walk all the way over there to get your drink." I said, "OK, I'll wait." He rolled his eyes, then closed the window, went & got my drink, handed it to the girl and she gave it to me with the lid insecure & she said w/sarcasm, "Have a nice day sir!" I said thanks, secured my lid & left. All that because of their mistake. Really, you can have a full discussion with 2 people about ice in a drink, but you couldn't just go pour the drink out and fill it without ice? This was one of my worst experiences at a McDonald's because the solution was so simple. Yet, they instead want to treat me like I'm an inconvenience after they take my money. Bad business. I will definitely not go to this McDonald's again and I advise anyone reading this to not go either. If they treat me this bad over something so small, imagine what will happen if you add an apple pie to your order! Maybe it's because I was a different color than they were, but God forbid anyone talk about racism any more. yaya of cairo, Egypt October 19, 2009 Garbage is everywhere at McDonald's Merryland branch Heliopolis, a dealer comes daily at 12AM with a bunch of beggars and a donkey! To recycle plastics taking what they need and throwing the rest in the street!!!! Delivery boys' attitude is unacceptable they drive along the pavement where we r supposed to walk in peace!!!! Cats and rats everywhere!!!! The smell is terrible as McDonald's is inside a building, the entrance of the building stinks 24/7 Employees e rude to tenants (ladies r harrassed verbally at the building several times) Uniforms of employees r filthy!!! Please take an action ASAP!!!! Alicia of Dallas, TX October 11, 2009 On October 11, 2009, I stopped at McDonalds to get breakfast for my family. Once arriving home, I realize that I paid for, but fid not receive my entire order. Upon calling the resturant all they would offer is for me to come & receive the rest of my order - causing me more time. That was not sufficient since I had paid with a credit card. Ron of Lexington, KY October 9, 2009 On a Friday mid-morning my retired wife and I ordered breakfast; our drinks of choice were water and a diet drink. The invoice reflected a charge of .25 for a small cup of water. I looked on the menu boards; there was no mention of charging for water or listing water in the beverage area. The gal that took our order did not tell us that there would be a charge for water, either. I complained to the manager on the way out, and he agreed that water was not posted on the menu board, and McDonalds did not tell us that there was a charge for the water when they took our order. He gladly refunded my quarter; I thanked him and added that McDonalds needs to stop the deceptive practive of charging for something that is not listed are being told that there is a charge. Not of Not Avalible, Australia October 8, 2009 My family purchased 3 grand angus burger. when i got home i looked at the codes on the box and they were all the same, when i tryed to type them into the compertion to win the instant 1000 or the 50000 two of the codes did not work. I felt conned into buying the burgers especially as the advertisment on tv said you enter the UNIQUE code on the angus burger box to have a to win. I am were disapointed with McDonald's, in my oppinion they are not always honest or trustworthy. derek of kissimmee, FL October 8, 2009 I went thru and asked for a big mac and a lg fry no salt, nothing more, i got my order, big mac was fine, Fries were not salted but super cold, and old and very tiny pieces of fries, like fry chips, i drove back around and the drive thru girl was flirting with the car waiting for food and 2 cars beside that, laughing and giggling, i couldnt hear what they were talking about and didnt care, only that it was very annoying when I was trying to get my order corrected. I waited 4 more minutes while the big bac is obviously now getting cold, i get to the window and i tell her the fries are stone cold and OLD and she takes em, comes back 20 sec later with hotter fries no salt, when i get home i see they are the same tiny pieces of fries, most pieces less than half an inch, only microwaved at best, i was so f'n pissed off with the poor service and worse product ive had from mcdonalds in a long time. Is it too much to ask for to get an employee to give a crap about the customer anymore? There was no receipt in or stapled to my bag which further pissed me off, maybe its becaues it was late and no one on that shift gives 2 cents about a damn thing, but it sucks when you pay close to 6 bucks and have to get such poor product and even worse service. But the non apology, along with the obvious microwave fix I received was unforgiving. Its late and im doing this to let you know, I could care less if you try to fix it, Id rather eat glass than go through another experience like that andrew of stroudsburg, PA October 6, 2009 When I drove up to the local Stroudsburg PA McDonalds on 10/5/2009 located on lower Main Street at approximately 11:50PM EST, I noticed there drive thru menu board contained an advertisement for a free coke glass when you purchase a large extra value meal. So at the drive up I ordered to purchase 2 large extra value meals, drinks and dessert with total cost being 17.78. Neither the Drive Thru In-take Ordering Clerk and Order Payment window clerk who confirmed my order did not indicate that McD's was out of stock of the coke glasses. It was only when I got to the pickup window was I informed that McD's free coke glasses were out of stock and not available and that the promotion is over. I immediately registered my complaint to the attending clerk at that window of the false advertising on the McD's Menu Board. The clerk agreed me and she urged and informed me to call the local McD's admin office and complain. So I did just that the next day and I spoke with a manager who advised that there is language on the McD's Menu Board that says the coke glass promotion is "while supplies last". However I responded indicating that I as a patron cannot visually or clearly see that small print on Menu board for the coke glass promotion while sitting in my car at the Drive Thru due to the distance between the car and the Menu Board. The free coke glass with extra value meal is in large print and clearly visible but the fine print is not visible. The local manager offered 2 free sandwiches as a substitute for the inconvenience and because I felt that I was duped into buying the meals for the free glasses. But I want my free coke glasses, or full refund of my purchase instead plus maximum damages allowed by law for McD's false promotional advertisement scheme for a free coke glass with the purchase of a large extra value meal. kevin of ravenna, OH October 5, 2009 on friday october 2nd at 630pm i was in the drive thru at oakwood mcdonalds ordering a large coffey with 4 creams put in and a large vanilla capachino. when we pulled to the first window to pay as instructed, I was told the order came to 7.83, coffey 1.75 that means the cappachino was 6.08 but sence I had never bought capachino there befor I thought, ok, and I paid for it for my daughter who was waiting at a football game for me, when i pulled to the next window they handed me a drink carrier with 3 large drinks, when i asked what they were because I had only ordered 2 drinks, the manager got very frustrated and insured me thats what I ordered, but she reluctantly refunded 1.75 for the extra coffey i never ordered, after pulling away from the window i stoped in the parking lot to open my large coffey with 4 creams to start drinking it when i crasped the lid it started to overflow from the cup, so holding the cup forward past my legs i pulled the lid completly off and the cup was so full to the very rim, it spilled out of the cup onto my hands and being very hot of corse i jerked a little but it was to late the coffey had already spilled on my hand, my pants burning my legs and all over the seat of my S.U.V. so i deceided to go back in and get napkins which they dont like because you didnt order a burger, not that they put a napkin in the bag for you, you have to ask for one in the bag, and i told the very rude manager that they shouldnt fill the cups past the full mark on the cups, she said well mabey you should learn to open a cup the rite way and asked if i wanted her to diminstrate, by this time i was so angry i just asked for my money back and told her i wouldnt be back to this pigstie place ever again, her reply, well thats fine we dont need your buisness we have thousands of costomers a day why do we need you, people like this should not be working there or anywhere for that matter they need to just sit at home on there very large butts and continue to spunge off the american public and never be allowed to be in charge of anything, i had my girlfriend who is a student nurse take care of my burns and as for the S.U.V. well it has to be cleaned to get the stain out of my seat, but thats ok I guess because mcdonalds in a major company and im just a little guy huh. how sad, what a world. Stephen of Worcester, United States September 19, 2009 I have started procedures against McDonalds, Stratford On Avon, Warwickshire Branch, For Accident / Incident / Personal Injury to myself, on Wednesday 16th September 2009. McDonalds...Wednesday 16th September 2009. Contacted Lawyers & Business colleagues in Media. Thursday 17th September 2009 Purchased an Apple Pie. Approx 3pm Weds 16.9.09. This pie has apple 'self contained in an oblong parcel like wrapper'. I was very hungry & immediately unwrapped the thin cardboard like wrapper. Proceeded to 'bite in to the pie' Then the entire pie exploded in my face. Badly burning Mouth, Cheeks, Lips & Tongue. I was in agonising pains & Trauma, caused by this. No one came to my rescue. I had to get the McDonalds cleaner to bring me some ice. This took 15 Minutes to bring & then by this time, I was in very bad pain & distress (Due to length of time taken to get any assistance) & (To extent of injury to face & Internal...Lips & Tongue). I asked to see the Manager for a Complaints procedure. There are NO SUCH Incident Forms, NO Personal Claim Forms, NO Reporting NOR Procedures to deal with any injuries OR Incidents. I was informed by SEB Shift Manager. That HE/THEY/WERE NO Way that anyone could or would be able to NOR want to assist in any way. This Pie was like a BOMB that exploded BOILING HOT SAUCE & McDonalds are to blame for their extremely High cooking temperature, thats REMAINS EXPLOSIVE for a very long period of time, due to a gaseous nature. I have today, been advised to contact both 1). Health & Safety Executive 2). Environmental Health (To which I have contacted). Further contacts discovered & to be explored. Also advised to FULLY INFORM McDonalds Head Office LONDON. N2 8AW. This company have been and are NEGLIGENT in BOTH their SERVINGS of Boiling Hot Foods (To the Dangerous Nature) To The IGNORANCE of the facts and to the NON ASSISTANCE & IGNORANCE of their Trading regulations. There apparently are NO Customer Incident Forms. No Procedures for Accident, NOR Personal Injury Claims / Incidents. I have several business friends who operate in the Media & will be most interested to publish my findings / experiences & Trauma, should this be necessary to further my claim. I wish for McDonalds to take better care & responsibility for their business tradings. If this had happened to a small child, or indeed, had there been anyone close to hand: (Had Boiling Hot & Explosive Liquid) Hit their face and or body part, then this would have been a different story, if the person had been blinded. Advertisement
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