Jack In the Box

The manager at the drive thru demanded that all of my food was in my bag. I had to go inside in order to receive my food. She then threw it in another with a major attitude. I love to see this manager receive further customer service training.

both locations were hostile and unwilling to serve food at the drive thru which clearly stated open 24 hrs, this happened at 4 am and I agree that it is a late hour (or very early),BUT the fact that I tried to order food from one establishment and was denied at the drive thru (due to an all hands break), not once, but twice! Both locations have done this repeatedly in the past (2 yrs) and I can not fathom how they get away with turning customers away. tonight [they] lost 15 dollars to Adalbertos, who know how to treat ppl because they actually work!

rude workers. No food. Waste of gas.

I tried to eat a meal at the Eureka, CA Jack In The Box on November 24, 2008: I ordered my food, my receipt went onto a clipboard on the counter instead of being given to me, the customer. I gathered my Coke to the table area - all eight of the open tables were filthy. I waited for 20 whole minutes, went back to the counter, asked about my order, was told that it must have been lost (HOW CAN A RESTURAUNT LOSE AN ORDER FOR FOOD?)

I was told by the manager that he would make it right. I waited another 10 minutes and received nothing then left in disgust. Jack in the Box being richer by $6.37 and me the poorer, hungier, and more frustrated. Multiply that by however many people that happens to in a day/week/month/year and it becomes very significant.

$6.37 and a diabetic (me) that waited longer than my doctor would have wanted for me to wait to eat a meal.

As I was at the drive-thru to place an order, the Maria-asst mgr told me she could the police on me due to me asking her to wash her hands after I had saw her scatch her hair and nose. And she was touching dirty stuff on the counter. She was racist and because I was black, she threatened me for no reason. She continued to harass me and told me 4 times that she will call police if I didnt hurry up and leave, she refused to serve me. She was on the phone calling police for no reason. I went went in which I stayed directly across the street

I purchased a sausage croissantwich meal from Jack in the box in Bellevue, Washington about 4 weeks ago. Halfway through the sandwich I noticed three splotches of red on the bottom of the croissant bun, two of which I had bitten through and on was about 3/4" away from my bite mark. I immediately checked my mouth for any bleeding in the bathroom and found no signs of any blood. I returned the half-eaten sandwich to the counter looking for some explanation to what the red splotches could be, but they offered none and simply offered me a new sandwich, however I was no longer hungry.

I called Jack in the Box and spoke with Andy in guest relations and he assured me that they would investigate the incident and that the Health Department might be notified.

After getting off the phone with him I notified the Health Department myself and I was told that the store and employees would be inspected. I got a call from the Health Department 3 days later and I was told that Jack in the Box was able to retrieve my sandwich and that Jack in the Box would be testing it for blood.

About a week later I got a call from Jack in the Box, saying that they had good news. The sandwich had tested negative for blood. When I asked if Jack in the Box had used an independent lab to get the results, I was told that Jack in the Box has their own labs to do their tests. I felt it was unlikely to get an unbiased test result if Jack in the Box did their own testing, so I asked for the croissant to be sent back to me so that I could get my own tests done on it. The person I spoke with told me that I would be responsible for paying for any further testing done, but that they would send me my sandwich as asked.

Two weeks elapsed and I still hadn't received my sandwich. Finally, Friday the 4th of April I received a call from Andy in guest relations. He told me that when preparing the sandwich to be returned to me there was a third spot noticed. They did another test and it was human blood! Andy also stated Jack in the Box would pay for any of my medical expenses and further testing of the blood. He also offered me $100 Jack-card. He asked if I had a number in mind as far as where negotiations should start and I told him I thought it best for a lawyer to do my negotiating from here on out. I am currently still looking for legal representation pending my blood test results.

I went in Jack n the Box with my two friends. we ordered our food and I forgot to order something. I asked my friend to purchase the item for me. I gave him the money and he gave me the receipt. Once we received our food which was given to us by the cashier who took our orderwe went to sit down.

all of a sudden the cashier came up to me and snatches the food out of my hand and accuses me of stealing the burger from my friend who ordered it for me. I was in shock. I showed her the receipt and that still was not enough. I went to te manager and told her what the cashier did. She asked for the receipt and then she took it from me and told me I stole it. She threw away the receipt and did not give me my food back. I practically begged for it back.

They did not give it back. I then asked for a refund they would not even give me that. After attending te people in line they finally give me my food back, cold.

I could use a little advice concerning the Jack in the Box located at 3493 McKee Road in San Jose. Would it be considered racial profiling to write on a sales receipt for food purchased at drive thru, "Black Driver"? I'm not sure who or what agency handles these types of complaints. I called the Corporate Office for Jack in the Box in San Diego and spoke with a "Brian", and they want to fix this mess by giving me free food, this is not acceptable to me.

My husband was driving our family car, a Black 2004 Cadillac CTS on Sunday 9-12-04, when they asked us to pull around the back of the restaurant to bring the food because our order would take a few extra minutes, when the young girl brought the food order to me, that's when I discovered they had written my husband's physical description on the back of the receipt, they could have easily written Black car, or Black Caddy, but not Black Driver, what makes this injurious is that my husband is not Black or afro-american, he is Hispanic. Is there a governmental agency or consumer group I may contact to file a complaint? I appreciate your help. I have the receipt and I am willing to scan it for anyone to view it.