Complain about a product or service

The Tax Club

Noelle of Mentor OH (04/11/09)
I, like many others here, have been conned out of many thousands of dollars. I also had a very good credit rating. They insisted that all these expenses for the payroll, document center,logo & marketing package, business plan, S- corporate papers, tax accountants, etc. had to be in place by the end of the year for the government to accept your business as a legitimate company. Well, I fell for it hook line and sinker! Of the near 30,000.00 I spent through all of their other entities, I received maybe 2,000.00 worth of actual services. And when they could not get any more money from my credit cards, they wouldn't even do my taxes. I had to find someone else to do them.

They have maxed out my credit cards, all three of them and I have had to close them and go into a pay down program. I have no credit left to use. What money I make from my regular job, 90% goes to pay off my credit cards. I barely have money to pay for my prescriptions and I don't go to the doctor when I need to because of the co-pays. This company and all of it's other little entities are vulchers, preying on the little people who are trying to fulfill a dream.

Sheryl of Denver, CO March 31, 2009

Sheryl of Denver CO (03/31/09)
I began working with an online company back in October of 2007 to set up my own business. They recommended The Tax Club for all of the financial set-up. I received several calls from them and they convinced me to sign up with them at a rate of 2,018.00 and a reoccurring monthly charge of 19.95. They convinced me to set up my business as a C-Corp and I needed a registered agent in my area for legal purposes which cost me 795 and 22.00 a month. I received numerous calls from them pushing other services they offered, they were very pushy, I had a hard time saying no. In my naive nature I signed up with them for Vital Payroll at 1845, ll Access Books at 2,395 with a 99 monthly charge, Corporate Records at 195 with a 7.95 a month charge, Manhattan Professional Group - Business Docs for my monthly records/meeting minutes at 1249 and paid to have a business plan written up for 24,98.

I was with The Tax Club for 5 months for a total of 11,739.50! To top it off, the man who did my taxes for 2007 convinced me that since I didn't have the business up and running and hadn't made any money yet, I should file the 2007 business expenses with the 2008 (so he wouldn't have to do the work!). The guy also messed up our personal taxes and had to file an amendment! When I canceled my membership All Accesses Books gave me a refund of about half the original fee: 1,197.50 and sent me a copy of the records they had done up to that point, which of course didn't include anything from 2007. I now have 3 credit cards because The Tax Club pushed me to keep signing up for more of their services. I finally said no to one of their services when I had no more credit to use. I'm sure somewhere along the way, there are more expenses but these are the ones I can remember at the moment.

I still have not been able to get the business up and running, have since changed the rating of the business from a C-Corp to an LLC and am paying off debt (having a hard time!!!) for services that were extremely inadequate. I had excellent credit previous to this experience but cannot get anymore credit due to this financial hardship. The house that my husband and I wanted to purchase is no longer a reality and we are in jeopardy of losing our current condo. My bills are barely manageable and we live paycheck to paycheck, sometimes having to sell items to keep on top of payments.

Robert of Bainbridge Island, WA March 26, 2009

Robert of Bainbridge Island WA (03/26/09)
BE AWARE - this company uses many toll free numbers to avoid being found on BBB. Sales person sold a bill of good claiming, if you are dissatisfied, you have 30 days to cancel. After sending our SSNs openly on the internet, filling out our IRS forms incorrectly and failing to document one thing correctly, we decided to cancel only to find out that their 15% cancellation fee is padded by an imaginary list price of services, resulting in NO refund.

We paid 1997 for tax services, none of which was refunded.

R. of Woodbridge, VA March 18, 2009

R. of Woodbridge VA (03/18/09)
1000-2000? The contact that was pushing us wanted 6,385!! Several times he called this a 1-time fee. Then he says there will also be a 50 monthly fee! Are these guys on crack? My husband and I were already turned off by the slimy tactics this salesperson was indorsing to avoid paying taxes. Then when he slammed us with the cost (He earlier asked us our current income,hmmm...),we started laughing out loud. Of course, if you don't have 6K floating around, try Package B- for a measly 5,135...No? How about Package C for a trifling 3,890 (plus the monthly fee)?

The guy was unbelievably pushy and when we said we weren't interested, he accused us of not being serious about our new business!! My husband and I were both livid after that, but the guy would not end the call even though we said we had to go (We really did have a small medical problem.) I will hang up on a person that ticks me off to that extent, but my reasonable spouse will not. After a time it was apparent that this guy was not going to let go, so we finally did hang up.

This person was no CPA with expert advice. He was incapable of adding and subtracting simple figures (100 - 30). His only job was to push product.

Needless to say, we were quite displeased with the whole conversation. To make matters worse it has put a scar on any future relationship that we have with the company that recommended Tax Club's services. Just in...the indorsing client is dropping Tax Club! Yeah!!

0, but a lot of frustration and anxiety about our business start-up.

Thomas of Pearce, AZ March 17, 2009

Thomas of Pearce AZ (03/17/09)
Mis-stated what I would receive. Bait and switched services, Never received the help promised. Gave me the run-around on money back guarantee, kept refering me to other departments, never received any money back. Have been charging my credit card for Monthly fee of 19.95 for 10 months. Cannot get them to respond.

Cost me a total of over 1000.00 to this point, continues to cost me.

Brandon of Houston, TX March 7, 2009

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