Specialized Loan Servicing has not applied my last two payments to my loan. I was 30 days past due, and I have brought my account current. They simply did not apply my last two payments to my loan. Instead, they put the funds into an escrow account. Today, I received a letter of Notice of Default and Notice of Intent To Foreclose. I have called them twice and both times they told me they would apply the funds to my loan. We'll see what happens. They have really upset me, and their business policies are very consumer unfriendly. I will never do business with them again.
Consumer Complaints & Reviews
It definitely was not a mortgage company that worked for any consumer. Long story short... When my husband got laid off, we fell behind 2 months. When he got back to work, we started making payments but always 2 months behind. When the bailouts came we went through a housing program like we were suppose to. We filed all the paperwork we were supposed to (not once, but 5 times) in a years time.
At this point my husband was going to be laid off again. We were at that point wherein we were either going be forced out of our home by foreclosure, file bankruptcy or gonna have to sell our home in a quick sale. No matter what choice we made, we'll lose our home. We sold it in a quick sale and moved out of the state. Our home closed in January 2011.
In April of that year we received a letter informing us that they have received our paperwork for the bailout program and that they would review it and let us know of our options. This was the only letter of any kind that we received from them regarding our situation. Wasn't it nice of them to acknowledge our problem and try to work with us to try and save our home after we already lost it?
I went through a loan modification company to get a modification done on my home. My lender approved the modification, having the modifier and myself waiting for them to finalize everything and send out the package. It was to our surprise that they went behind our backs and put my house up for auction. Now, I am seeking legal counsel to help me get them to modify the loan like they said they were doing. My modifier has all documentation of everything that took place, and even them approving the modification. Please help!
I am not in the best of health, stressing behind this mortgage lender giving me the run around for the past 2.5 years. They have had me paying $1,712.00/ month for a long time, at 11.75 % interest rate since 02-01-09. This has drastically had an affect on my health and blood pressure as of late.
I held two mortgages with SLS, a first and a second. I sold the property in April 2008 and at the time of closing,
my loans were paid off in full...over six months ago. At that time, SLS retained a pre-payment penalty upon the closing of the sales transaction, stating that they would take the penalty first and, once I proved the transaction was a bona fide sale, they would return it. I was skeptical back then, but what could I do? They took over $10,000 of my money at the closing and I have been fighting to get my money back ever since.
my loans were paid off in full...over six months ago. At that time, SLS retained a pre-payment penalty upon the closing of the sales transaction, stating that they would take the penalty first and, once I proved the transaction was a bona fide sale, they would return it. I was skeptical back then, but what could I do? They took over $10,000 of my money at the closing and I have been fighting to get my money back ever since.
I had been asked for the HUD 1 and settlement statement, proof that I was a member of the corporation listed as the Seller?, and proof that the corporation listed as Buyer? was a separate entity from me. I have supplied SLS with all of these documents in the last several months and had been stunned when I received a letter over two weeks ago asking me once again for the HUD 1 and settlement statement.
I do not understand why SLS is asking me to supply documents they already received from me over six months ago...seems like they are just stalling and finding excuses to keep my money.
Every time I supply them what they are asking for, which are all clear and straight forward documents, they say it will take them 30 to 60 days to review the information and decide the fate of my case.
There should be no other items needed to make the determination that this was indeed a bona fide sale. I have been delayed for over SIX months and enough is enough. I am angry at the way my file has been handled.
Now I try to speak to someone to settle this once and for all and I can't get anywhere. In fact, I demanded to speak to a supervisor two weeks ago and it seemed he may actually help me. He asked me to fax him directly the HUD 1 and settlement statement and supplied me with his direct extension. I thought I was finally getting somewhere. I call him several times a day, every day and he does not answer his phone. I leave messages, he does not return my calls. I fax him pleas to return my call, he ignores me.
I am at wit's end. I am buying another home and factored this moeny into my down payment. I figured I would surely have it back by now, after all, I've done everything according to their requests. But here I sit, without the money that is rightfully mine.
I NEED HELP AND SUPPORT!!! Is there something I can do, even legally to shake up this situation and demand my money back?! This truly isn't fair and I don't know where else to turn. Please help me, I'm desperate to buy my new home and put this mess behind me. Thank you.
