Select Portfolio Servicing

My three loans were sold to Select Portfolio Servicing recently and today I have not received a statement. I have talked to various agents with different versions of what our monthly payments will be. On 12/2/2011, I spoke to one of their representative of how much my monthly payments will be and she stated that the accounts was not fully established and around 12/8/2011 will be fully in the system. I call back on 12/14/2011 after I noted that the payment I sent in was received by them by certified mail per USPS website. So I called and spoke to Mr. X about my accounts and he stated to me that the monthly payments was not received as yet it might be in process is all of these calls are documented in their records as they are in mine.

They told me that they posted the both payments to one account. And will credit the other account. Should I go ahead again and send in another payment for December to the account they did not apply correctly. I have not received any monthly statement from them as yet. I think they are trying to make me 30 days late. Also, the first told me the payment was not received after I told him it was he who changed his tune and reported that all payments was applied to one account. I went in their website and my payments are still showing due 12/1/2011 and no account information is available.

They will not modify my loan of 11 percent interest and I would like my loan to be modified.

I called Select Portfolio to see if I could do an interest only payment since I lost my job and unemployment is running out in 2 weeks. I was told they don't do that and I would need to apply for an extension on my unemployment to qualify for a government program. If I do, they would lower my payments for three months only, and only if my mortgage is at least 31 percent of my income before taxes. My payments are not only current but ahead.

Before my house's foreclosure in March 2009, I had a buyer who wanted to pay fifty thousand dollars for my house. When I asked the Select Portfolio's representative if I can sell the house for the above amount, I was told no. After my house had been foreclosed, I found out that it also had been sold for fifty thousand dollars. I could have sold the house to my friend and live in it.

I became homeless and the Select Portfolio sold my house for the same amount of money that I wanted to sell.

We applied for the Home Loan Modification Plan (HLMP) twice in 2009 (Feb. and Mar.) after my work slowed down and my hours were limited! We were told for 3 months that they offered no such plan. I called every month until I finally received a word that they had a similar plan and filed all the necessary paperwork. Three months later, we were denied and paid back 50% reduced back payments from our savings! We reapplied 6 months later when I was laid off, with the same results paying out another $3,000.00.

This depleted our savings from $6.000.00 to zero. I was told that if I listed my wife as a renter, the results would be better for a modification and I moved forward with the paperwork only to stop short of sending it in, as I felt they would get me into some sort of Illegal action against me! It is with great disbelief that SPS will not allow me to use my wife's income as part of the qualification process. They said she is not on the mortgage although her signature was all over the deed of trust paperwork filed by the Trust company during our last refinancing. What this has come down to is that I earned too much money when working and have no money to qualify for a modification when I don't work!

My wife has been steadily employed and all the home and utilities could be covered with her income until the rise in bills became too much with gas and groceries doubling! Instead, our mortgage went up and our original note has gone up, putting us even deeper into debt. We are two payments behind and I have just answered the door to sign for a certified letter from SPS stating that acting for JP Morgan, I am in Default and this is a demand letter. Last month, I listed my home with a realtor and put it up for short sale! We have given up on a beautiful home we have been in for 15 years and raised two beautiful boys in!

What's worse is that there is a way to save our mortgage and work out these problems, but SPS will not seek any other avenues. We also received a check from the insurance company for repairs to the roof as a result of a hailstorm only to find out that SPS said we are not entitled to the repair money as a result of the status of the loan. This will hinder the selling of the house and its ability to qualify for any financing! In the meantime, water is dripping in the kitchen and bedroom, doing even more damage with each storm that passes. Further reducing the value of the property and reducing JP Morgan's ability to get a fair market value from the house!

Back in October of 2010, work became slow. As the months went by, it decreased more and more before it came to a halt in January. I contacted SPS figuring that I qualified for the Obama act. I talked with the representatives three times over the phone and I gave them my gross amount weekly and monthly expenses but I did not qualify. I called again, not wanting to give up in fear of losing my home. They where going to send me paper work to fill out under the Making Homes Affordable program. I waited three weeks for those papers.

I called them to see if they sent it out knowing that what they say and do are two totally different things. I have dealt with them many of times in the past when they were Fairbanks Capital. They said that they did indeed send them but would send it to me again. I got it a week later, filled them out and faxed them. I called to verify within a couple of days to make sure that they had all paperwork. They received them and confirmed that they had everything and I would be notified when they heard back from the state of treasury. Weeks went by, I called them to find out what was going on. I supposedly missed answering the question as to why for financial hardship. Clearly, I did answer this question because I had the copy right in front of me. I was told that I would have to start over again.

The next day, I received the same packet. I faxed them the same copy which I already had with the brief description to why the financial hardship, only underlined this time. I called again to verify that they have received and had everything and they confirmed they did. Another two weeks went by and once again, I called to find out it was being reviewed at this time and they would get back with me. They confirmed my phone number with me to make sure that they could call me when it came back to them. Once again, I waited and end up calling back again to be told that the page 1 of tax return were missing, which they received already but that's ok. I faxed that to them and called to verify once again for them to confirm they had everything again.

February comes and I finally got a letter from them. I was denied due to supposedly I make like 2500.00 dollars a month. I'm so tired of this company. I've been wanting to get out from under them but when I went to go refinance and pulled my credit, my loan didn't even come up as a mortgage loan. I started with a loan of $54,000.00 at a rate of 11.25 and have been paying it for almost thirteen years, I have nothing escrowed and my balance as well had gone down to roughly over $49,000.00 to have it go back up to $59,000.00 because I have not been able to make payments due to no work.

Now, I'm losing my home to foreclosure because they couldn't get their act together. Can they explain to my kids as to why we are homeless. This company needs to be put out of business and have their pants sued big time.

Unfortunately, I currently have a home loan through Select Portfolio Servicing INC. I have been trying to refinance my loan, utilizing the HAMP program, since 2009. SPS has modified my loan in 2009, with the help of Acorn Housing and my hotmail email account (so that I have legal documentation of our correspondences). Our loan was modified, but they ignored our constant requests for the HAMP program.

Recently, we have experienced several hardships. Our entire area's economy has been seriously affected, by the 2007 slide fires, including our income. Also, I lost my parents right before the fire. In addition, our son was diagnosed with a serious kidney disease, in December 2010. Since then, our son cannot attend public school, so one of us (either my husband or myself) has to be home with our son, which also greatly affects our sources of income.

We have been working with a non-profit, HUD approved company that advocates for consumers, called NACA. If they had a contract with SPS, they would be able to advocate better for us (they do have contracts with many other mortgage companies, such as BofA, Chase, and Wells Fargo). They have been great with providing information on advocating for ourselves, though. We have contacted our senator, congress members, etc., However, I have been reading other consumers' complaints about SPS and have setup a Facebook sight for us to see about a class action lawsuit against SPS, so here's the link: **.

In case the link doesn't work, in Facebook, look for select portfolio servicing customer. Let's get these thieves!

SPS servicing is cheating me out of my payments, stole the HAMP incentive from the loan and charged me for insurance, when I had insurance on the home. SPS servicing has continuously tried to cheat me on my home loan.

First, by adding insurance and billing it against my mortgage, when they were fully aware I had insurance. Second, by applying a HAMP incentive that was promised, then removing it several months later ($1000). Third, by charging interest for the entire year on that incentive. Fourth, by incorrectly posting payments or not posting payments. Fifth, by raising loan above what is actually owed. Sixth, by not deducting payments from auto draft that was signed up for, thus creating late fees and requiring me to go online and making payments directly. And lastly, by not crediting payments.

Recently, I contacted Ombudsman about these issues. After doing so, thousands were added to my balance. This is a HAMP loan now and SPS is raking people over the coals. I have investigated this myself and found numerous complaints about this company. I am planning to file a class action law suit against them also.

Due to economic hardships, I had to file bankruptcy in 2008. The date of filing was 6/18/2008. This included 2 houses which were surrendered. Each house was scheduled to have sheriff sales due to foreclosure. The 2nd house was sold on 2/25/2009. And the 1st house was scheduled to have the sheriff sale on 8/27/2008, with Feiwell and Hannoy of Indianapolis handling both accounts for the houses. I was preparing to purchase a home when I found out the 1st house sale was cancelled due to SPS telling Feiwell and Hannoy to close the account. According to a credit report by CredStar out of California, the account (loan) on this house was transferred to SPS after already being in foreclosure! The bankruptcy even shows the document number with the court showing the foreclosure judgement. The bankruptcy was filed on 6/18/2008 and discharged on 9/29/2008.

On 9/9/2011, I contacted SPS and spoke with Adam **. He told me this house is still in my name, and I can either do a "short sale" on the house or make a settlement to SPS. I told him I would speak to my attorney. I did call my attorney. I was told by his legal secretary that SPS can try to do this, but it is illegal and there is nothing SPS can do. However, my concern is still having my name connected to this house. I will call my attorney again on 9/12/2011 and proceed from there.

I filed for HAMP because I am eligible. But the SFS income to debt estimation was wrong. We made considerably less than the estimate which qualified us for the HAMP. After being denied, I produced our Federal Tax Return which came after the initial processing proving without a doubt that we were eligible because the projected yearly income by SFS was inflated. We resubmitted per SFS, assuming that they were going to reprocess it as they stated "in writing." However, they keep offering forbearance while the HAMP applications were pending. We did that and the HAMP was never processed (we got no response). We stopped paying the forbearance at that point. We never got a response to the "re-application" at all!

Shortly after that, we get another offer to help from SFS via another HAMP application. When questioned about the pending one--no answer. Their solution was to file another one and to take forbearance again while it's pending. Okay, we did that one more time and there was still no response on the HAMP. We stopped paying the forbearance. We get another offer from SFS via another HAMP application--still, no response regarding the previous. Again, they offer another forbearance while the HAMP is pending. Then, we get another HAMP application without any response to the previous ones again. The third filing was sent via fax on 05 July 2011 and on 19 August 2011, they sent us another application without any explanation or disposition of the previous three applications!

We refused the forbearance this time because it's a game of fraud they are playing. Ms. ** apologized again after the third unprocessed claim and said that the forbearance wasn't necessary this time. I had already refused to do it again. Everyone knows that HAMP expires in December 2012 and it appears after two years. Now, SFS is trying to intentionally take us there. Four to six months is the normal processing time and they know this. I refused to fill out another HAMP application when it is obvious that this is service fraud. Now, I intend to sue!

I purchased my home in 1999 and within a few months my mtg was sold to Fairbanks Capital after several years of them stealing people money and adding other charges that they could not explain. Fairbanks was shut down so all they had to do is change their name, now they are Select Portfolio Services.

I fell behind and called SPS right away and I was told my mtg was being modified. They started taking mod out payments which were lower than normal payments. After three months of modified payments, I got a letter telling me that they changed their mind and I was no longer on modified payments.

Well, now my mtg is three months behind and now they tell me that they can't help. I spoke with Mr Wilde on Friday, August 19th 2011 and he told me that if I get a mtg somewhere else, they will accept an offer of $50,000. They know that no one will give me a loan; thanks to them and I think they see how much they stole from me and thousands of others.

I filed with PA Department of Banking, Attorney General's Office and I can't get anyone to help me. This company needs to be stopped.

We were congratulated on a loan modification after a three-month trial period. However, we received paperwork for an APR instead of a thirty-year fixed loan. Consequently, we contacted an attorney so our paperwork was not signed on un-agreed terms.

SPS turned down our loan modification and they put us through another trial period for six months. They are holding our insurance check in escrow for our roof repairs and they would not release the monies for the roof repair until we signed more paperwork to catch up the back payments they wanted. This is undue force and the roof has gotten worse. Every time we contacted them, we had to talk to someone else who had a different fax number. Also, the paperwork was lost forcing us to go through it three to four different times.

I recently received a credit report from Trans Union. It stated I had a mortgage with Select Portfolio Svcg no. ** opened in 09/2002 and closed 6/2003 for $14,256 on my credit report.

No such mortgage ever existed. My husband, Joseph and I were living at **. Our mortgage was with American Home Mortgage.

My husband is deceased and I use my maiden name. I am living in a transitional housing unit c/o the Mary E. Walter House on the grounds of the VA Hospital at Coatesville PA. I am trying to comply with the house regulations by cleaning up my credit report.

Please respond in writing to confirm your assistance in this matter and notify me as to what legal action should be taken and by whom.

I've been trying to modify my mortgage payments since 2008, and they said the investor doesn't modify loans but did accept a forbearance plan. For a year, during that year between the month of October 2009 through September 2010, they went behind my back without any notice, and put my property for sale in the month of June 2010. During my forbearance agreement, the court cancelled the foreclosure sale for some reason. The law suit papers that were served to me stated that they admitted and confessed that the original note either was loss or destroyed, and they don't posses it. It also states that the lender, MERS known as Mortgage Electronic Registration System, was named nominee for lender. Maybe they have to do something with it since they can't produce the note or show a chain of title to reestablish it. Now, they are giving me a bogus modification with a high first payment and two others, not so far from the monthly amount as trail payment. I've been advised not to sign anything that might give them a legal right to foreclose in court, with a new note and a promise lie. Be careful and be informed, and understand your legal rights.

We needed a loan modification due to a wife's illness and inability to work. We agreed to send SPS $3400 dollars and to make $1100 per month payments for 3 months and if the loan modification did not go through, we would be paid back the approximately $6700 we paid in to get the loan modification. At the end of the 3 months, we received a letter from Select Portfolio Services saying we were denied and would have to reapply. The amounts were much higher and required yet another large upfront payment. We have now lost our house due to foreclosure. We need those funds back that we were promised to be able to move on, since they now have taken a house that has not been refinanced in 8 years and has no second note.

SPS offered me a loan modification premised upon me paying them tens of thousands in advance, then several thousands per month. After I submitted all the required docs, they simply said "the investor" is requiring an increased payment around 50% more than the agreement stated. I proved to them that I could even pay that. Then they asked for tens of thousands more "to review" that modification. Then, they actually asked that I pay six figures (large loan) in advance of any decision to modify. I told them they were nuts. I made countless offers to them, all with cash payments upon acceptance. They could never figure out a way to get this done and ended up foreclosing on our family home. I have now hired an outstanding attorney and have a cause of action for fraud which will soon be filed, to include actual and punitive damages. This will get ugly.

I want to hear from everyone who has experienced the failed modification process with SPS. I'm convinced that they were only trying to extract as much money as they could from me, with no intention of ever offering us a viable modification. They wanted money, then they would foreclose. Oddly, I contacted US Bank, which is the trustee for the mortgage pool my loan ended up in, and they said "the investor" (them) never deals with individual loan issues. So if SPS is saying that, then they are lying. It's not a surprise.

This is in reference to the mortgage loan number **. The company Select Portfolio, Inc. has been continually harassing me via telephone and via mail. They are committing fraud by charging the monthly payment due date to charge for late fees, also to damage my credit scores. They fail to make a decision on making home affordable after the trial period (three months with this company and two months with First Franklin Loan Services where they purchase the loan from). I paid a total of five months the amount of $1605.63 or more consecutively and did not receive any modification until January 2011.

I have a hard financial situation where I lost financial income. The company blamed me that I did not provide them with a document that they need. That document was sent in a timely manner and a supervisor in primary collection, named Ann ** with phone number ** found it in their files. Obviously they missed it.

My monthly mortgage payment was $1286.56 which I needed for them to make an arrangement and lowered to lower the interest rate of 7.5%. What the company did was to lower the interest rate for only .5% and increase the monthly payment which I had difficulties to pay in the amount of $1499.29. This type of modification did not meet my monthly income especially when I am in a financial hardship situation. The company has failed to provide me a clear payment statement on how they apply the extra money that I paid during the five months I was in the trial (forbearance plan).

The company continue to commit fraudulent acts as they are charging me for late monthly payments in the amount of $64.32. I paid in online banking where I get paid by direct deposit from the The Treasury Department on the 1st day of the month. I am a disable American veteran who served this country for 22 years of courageous, committed, faithful service to promote and defend this country from all enemies and promote peace around the word. I can not understand how agencies like Select Portfolio Servicing, Inc. does not follow the guidance and policies of the President of the United States.

I have paid the mortgage on time for ten years. My wife became ill and lost her job. I had a small window of opportunity to get the Obama refinance plan so I sent in paperwork three times. All three times they claim they did not get it. I sent it in the fourth time, certified mail. They claim they did not get it but relented when I told them that they had signed for it.

Later I got notice in the mail saying request had been dropped because I did not send in all the required paperwork. The window of opportunity is now gone for refinance plan. I switched plans to short sale or deed of lieu and sent all the paperwork again to the address. They sent a letter saying I sent it to wrong place and they would forward it. After that I got notice of default and had about 120 days to move.

I realize because of my wife's ongoing illness I am not going to be able to keep the house but I wanted to apply for the short sale or deed of lieu to get the relocation allowance. We will be moving soon after ten years in the house and it just seems that SPS is not interested in the Obama plan at all. Is there anything I can do?

I refinanced with Lime financial in 1966. Lime Financial sold my account to Select Portfolio, after telling me they would refinance me again after six months to a fixed rate. I was paying my own homeowner insurance and property taxes. I asked Select Portfolio to set me up with an escrow account for property taxes and homeowners insurance. I went from paying $1147.37 to $1470 plus dollars after being put on a forced homeowner insurance policy for about two years, thus depleting my savings account.

I am a disable vet on disability. I applied for a Home Loan Modification about six months ago. I have been borrowing money from family and friends to try to keep a roof over my head. I have followed their instructions to the letter with the modification package. Somehow, conveniently lost most of the paperwork. I mailed them copies, and was told they had to be sent via certified mail. Some of those came up missing, so I was told to faxed them, in which I complied. Certified mail or faxed papers seem to come up missing, followed by threatening letters (final notice before foreclosure). It was approximately August 2010 Home Loan Modification, it is now January, still nothing.

Below is the email they sent me and that from another complainant:

From Deborah **: "I spoke with Donna ** and reviewed your account. All documents have been received. Your account is now progressing, the documentation has been sent to the Treasury for their NPV test. Once we receive their response, if it passes you will get a three-month trial and if it fails, you will get a letter stating that it failed the NPV test. In any case, we should hear back from the Treasury in the next week or 10 days. If it fails, there are other options, we will review "if" it fails."

From Tonya of Waterford, MI, wrote on January 26, 2010: "My husband and I have a mortgage serviced by Select Portfolio Servicing (SPS). Our mortgage payment was very high; we paid $1,336 per month which enclosed an escrow for property taxes and insurance.

"In January 22, 2009, my husband and I were offered a mortgage modification from SPS and we were given two options: First was to lower our principal balance by $40,000, which would lower our monthly payment to $652 and our escrow would be $323 for a new total payment of $975. Second, they would take 50% of the current amount owing in full scarification of the mortgage. On January 24, 2009, my husband and I agreed to option number 1. We signed all the documents and started the modification, and at this time my husband became unemployed. The modification was supposed to be completed with the new principal balance and payment effective April 15, 2009. It was not completed. On May 15th, my company closed their office in Michigan and I was now unemployed. I called SPS and they said everything should be done by June 2009.

"We continued to make all payments they indicated needed to happen and finally on June 22, 2009, I received confirmation that the modification was completed. At that time I had been paying and continued to pay $975 per month which enclosed my mortgage, interest and escrow payment. In October 2009, my husband and I were a little short on our payment for that month. I called SPS and they said that we could pay my mortgage and interest payment and not pay the escrow payment and if there is a shortage in my escrow, SPS would pay it and the shortage would be handled in one of two ways: pay the difference in full, or spread the shortage over 36 months. I said okay and made only the mortgage and interest payment. For the last three months, I've been paying some of the escrow back.

"On December 15, 2009, we received an escrow analysis that indicated a shortage and a new 2010 project escrow payment which was less than our current amount. I was happy to see this. On Saturday, January 23, 2010, I received our 1098 tax form from SPS which tells me how much we paid interest for 2009 and how much taxes and insurance was paid in 2009, and the tax form showed 0.00 for taxes! On January 25, 2010, I called SPS and was told "it was a business decision to not pay your taxes". What?

"I was never notified that SPS wasn't going to pay; our contract was never changed and then I found out that when we changed homeowners insurance companies, they were refunded the payment and never paid the new homeowners insurance premium. They cannot give me any truthful information. First they said they made this decision September 2008; but they paid my taxes from our escrow account in December 2008. Then they said that they weren't paying because I didn't have a previous escrow account; we did. They are holding and accepting my escrow and not paying my taxes and insurance. They also are illegally changing our contract. Neither my husband nor I agreed to any changes. I was never notified that SPS was negligently not paying; neither was my city's treasurer's office or insurance company notified that SPS wasn't going to pay.

"How can they get away with this? Also, in 2003, Fairbanks Capital Corp., now known as SPS, settled with the FTC on behalf of consumers for $40 million because of deceptive serving practices and fraudulent practices regarding loans and servicing. Is there anyone else who did not have their property taxes or insurance paid from your escrow?"Billy **, I never received a confirmation from last complaint submitted?"

I refinanced with Lime Financial. They sold my account to Select Portfolio and told me after Lime financial would refinance me again after 6 months to a fixed rate. I was paying my own Home Owner Ins, and Property taxes. I asked Select Portfolio to set me up with an escrow account for property taxes, and Homeowner's Insurance. I went from paying $1147.37 to $1470.00 plus after being put on a forced Homeowner's Insurance policy for about two years, thus depleting my savings account. I am a disabled vet on disability. I applied for a Home Loan Modification about six months ago .I have been borrowing money from family and friends to try to keep a roof over my head.

I have followed their instructions to the letter with the modification package. Somehow, I conveniently lost most of the paper work. I mailed them copies and was told they had to be sent via certified mail. Some of those came up missing so I was told to fax them which I complied. Certified mail or faxed papers seem to come up missing, followed by threatening letters. (Final notice before foreclosure) I applied approximately August 2010 for the Home Loan Modification, now it's January and still nothing

A mortgage that I have an ongoing problem with was acquired by JP Morgan Chase via JP Morgan Mortgage Acquisitions Corp., and then serviced by Select Portfolio Servicing. The loan originally was made and held by Option One Mortgage who filed bankruptcy. And through a buyout of assets from Option One/Bank Of New York, J.P. Morgan Chase got the loan.

My problem began with Option One as the terms of the loan were usurious to the degree that this full doc. loan was amortized to one dollar amount, but the loan payments equaled an over payment of $32,000.00. The interest rate was wildly out of line with market at 12.5%, variable rate, a prepayment penalty of 6% of the loan value if paid off with in 2 years. I have had an ongoing complaint about this matter with the Attorney General of the State of Louisiana, had an attorney represent me in court, and have complained to the U.S. Congress House Committee on Oversight and Regulation.

I should qualify for some kind of aid to keep my home, but in 3 years of fighting this issue I have qualified for nothing but a foreclosure. I walked into this situation with a house that was paid off, and am walking out with a bankruptcy. The house is rented for $1150.00 per month, and the tenants pay the rent but even that payment can't save my home. According to the filings with the United States Securities and Exchange Commission, which set up and register JP Morgan Mortgage Acquisitions Corp., I am due a new loan because there were is a provision for loans with errors and omissions. But no, I don't apparently qualify for that either. In fact, Select Portfolio's stance has never changed: We must go to foreclosure.

Sure President Obama said he was helping us homeowners, but then again what I have personally experienced that is not the case. It has never mattered what my income or situation is good or bad, overqualified or underqualified, in regards to every possible program or remedy there is to my loan problem, Select Portfolio Servicing has denied me of it. The latest is a sale date has been set for 2/10/2011 at the Civil Sheriff's Auction in the City of New Orleans. I have been told by Select Portfolio Servicing that in order to keep my home, I would have to come up with a significant down payment, regardless of the fact I am the person who brought a paid off house to the table in the first place. I have been advised by Select Portfolio Servicing that the rental income off of the property is not enough to help me qualify for any kind of relief either. Mind you S.E.C. filing states I am due a new loan.

In addition, according to Rachael **, who is with Chase Home Finance Home Lending Executive Office, they can not find a record of the loan, and Select Portfolio Servicing required that I had to call in to give her access to the loan information (which means when she called they denied her access). The Civil Sheriff has stated that they have every certified document they need to sell the property and fully intend to, unless they get a court order stating otherwise. The attorney retained by Select Portfolio Servicing to represent JP Morgan Mortgage Acquisitions Corp in New Orleans is ** and **.

They have not acknowledged any overture to look into the matter or cooperate in fixing the matter, but instead have diligently fought to secure a foreclosure seizure and sale. To my mind, I believe this makes these folks guilty of Fraud, Grand Theft, and possible collusion.

SPS in Aug. '09 set us up in modify and me and my husband on speaker phone asked if this program would affect my credit. They said no, that it would be done "in-house" and is not reported to the agencies. Over and over every week for nine months, they said they never received any documents to verify our income. We faxed them almost every couple of days. I wrote the reps names and times, half the time they would call and didn't know what they called for. Every month, we made the $900 payment and still no modification was near done. We became suspicious and stop payment until we received some sort of document stating exactly what we are paying on. Since they keep losing info, how did they know? This is by far the worst experience ever. They lied about my credit not being affected and I only found out by trying to put my dental work on credit and was denied! I thought how can that be? My credit was A grade.

Because they ruined my credit, we may have to go bankrupt. With the loss of income, we would put emergencies on my credit cards and the card company have greatly reduced my ability to find help. SPS denied us stating that the investors do not want to change our loan or our % rate and that we can not qualify under the income bracket. Don't they should have told us that one year ago before they foreclose on us and before we are up *** creek? They kept stringing us along.

In 2000, my husband and I decided to purchase his family's home from his father. Unfortunately, due to not meeting income and credit requirements, I was not allowed to finance with my husband and instead his father was the co-signer of the mortgage. It was agreed that after 5 years we would be able to refinance and remove my father-in-law and place me on instead.

However, a few key notes to remember in this story is that both my husband and father-in-law share the same name except my husband is the II and my father-in-law is senior. Also our interest rate was fixed at 11.09% (ouch) because they were considered high risk. The mortgage was sold approximately 15 times in the first 18 months before ending up at SPS. As time went on, I began the process to refinance in 2005 when I was uprupted by finding out right before closing on the new mortgage that my father-in-law filed for bankruptcy and SPS was proceeding forward with a leave of stay order (which meant we had 10 days to move out). They never notified my husband of this and the only way I found out was that my father-in-law listed my sister-in-law as a creditor and she received the notice from the bankruptcy court.

So, of course, this I panicked that I would lose my home. I called SPS to speak with them. As I assured them that it was only my father-in-law that was filing bankruptcy and not my husband as well. They instructed me to keep making the payments and they would forward paperwork for re-affirming the mortgage with just my husband. When we received the said paperwork, it included that our payment would increase from $956 to $1,154 due to the legal fees that SPS accrued due to the bankruptcy (note they were claiming over $6,500 in fees). And this payment would be in effect for 1 year. My attorney (friend of the family because I could not afford one on my own) said that we really had no choice in order to keep our home and to sign the paperwork.

We did and as instructed made all the payments accordingly. However, after SPS received the papers, they went and made payment of the property taxes (which we do not have an escrow account) as well as put insurance on the house at a cost of more than 3 times what we were paying and added that into our payment within a few months.

After fighting them for the past four years over these same attorney fees from 2005 and insurance issues and etc, our payment hit $1,496 per month, which of course at this amount of increase, I got behind (not to mention the unemployment that my husband and I both incurred). I did make increased payments that should have made our mortgage current again. But for the past three years, SPS indicates that our mortgage is behind two months.

I have asked for a detailed account ledger on our mortgage but they will not compile and forward it to me. So, because of issues where my checks would not be credited to my account for weeks on end, I now go to Western Union and forward payment that way and SPS can no longer claim a late fee any more. When the Housing Modification program came out, I figured I would try to get our mortgage modified to lower the interest rate and the payments some.

Of course, I called several times (especially after getting the letters that "they want to help us keep our home") each time I was told from the little bit of information they asked of me that we did not qualify. The program did not include reducing the interest rate at all and that I would have an increase payment to catch up my late payments. I thought the idea was to make the mortgage payment more affordable not unobtainable. Then of course in considering this option, they wanted my finances to calculate the payment that we could afford.

However, this is illegal due to I am not on the mortgage and they cannot hold me legally financially responsible for the mortgage (but note they indicated that they would not refinance the mortgage with my husband and I). They told me the only option I have is to refinance the mortgage with another lender. However, with them telling me that we are past due two months and my husband's credit report showing that the house is in bankruptcy and no payment history for the past two years, they have made it impossible for me to refinance to get a low interest rate and payment. Any help in obtaining some assistance in audit review of my mortgage and being able to repair the credit damage that SPS has created would be helpful.

I am 78 years old, and a retired realtor with GRI degree. My problem with this mortgage #** began early. I owned my home when I was hit with medical problems, had medical costs that my insurance didn't cover, and my son had medical costs from an automobile crash and was severely injured. I decided I needed to take a small loan on my apartment building and proceeded to call different lenders, I had worked with in Real Estate. Things had changed, all the building and loans I was familiar with had closed, apparently a part of the mortgage lending and bank lending crisis that hit in the early 90's.

I saw a familiar name 'Buckeye Savings'. I called it, and ask if they were still giving loans. After discussing the details, they said that they were giving loans and I made an appointment with them. When I arrived, the gentleman who had misguided me took me to an office where a lady entered later and she said she was there to close a loan for Equicredit/Equifax. I was shocked. I would never take a loan from that company, every one in real estate knew they were a horrible company. However, the medical bills were swamping me, so I borrowed $30,000.00 on my apartment building which I had kept to live in a unit when I became old. It was within walking distance of drug stores, grocery store, post office, etc. - the necessities of life.

populated by the rich, except on the edges. I knew I could pay it off sooner, and get back to now owing anything in my old age. However, I had never attended a closing that wasn't closed by a bank officer, or affiliated closing officer. I ask the young lady, if she was a closing officer, attorney, trainee or affiliated closer. She said no. I was expecting that because she was not very professional. At the time of the closing, she asked if I wanted to escrow my taxes and insurance. I replied, "No, I pay that myself and keep the interest building in the bank."

She handed me a stack of papers; my copy of the closing mortgage. That is the law. I called to her, but she had left the office. My papers were completely blank, by that I mean no signed contract. I got her address from Buckeye and after telling him what I thought of his trick, he replied that he got me a mortgage. Yes, but I could have gotten that myself and there was his fee. Needless to say, I was angry. I went immediately to the offic at Reed Hartman Highway and confronted her secretary that I needed to talk to her immediately, she had given me no copy of the mortgage I signed. I insisted that I get a copy and waited until I did get it. That was the beginning.

Then within a few months, I was paying my mortgage with rent money, so I had insisted that I pay on the 10th working day of each month. I noticed right away the payment stub stated a fee if it arrived late. Just to be certain, I added that fee, but still always paid by the 10 working days. I found out later, the servicing company took that to mean I was late all those months I included the fee. I stopped paying the late fee that I didn't owe. Equicredit accused me of late payments, and I pulled out my mortgage and read the terms to them. They sent me a letter stating I was correct and a quick apology.

Then Equicredit put the loan in the hands of a servicing company, still owned by them, called Fairbanks, which had a logo on the letterheads that looked home drawn and poorly at that. They also tried to get me to pay a late fee and I went through the same routine with them about the contract. Shortly after that, maybe a year, the servicing company was Select Portfolio Servicing. They started trying to hit me for a late fee too. I went through the contract with them, but they still kept harassing me for the late fee. I started sending my payment with certified return copy. I must have sent it that way for well over a year, then I decided to open a small account in another bank and let the payment be withdrawn from my bank and I would have a record on my bank statements.

Imagine my surprise, when it showed up as a deficit, but no name to whom it was going. I called my bank, and told them that was a check, a mortgage payment and although I know they call to verify and you get no returned checks showing the cancellation info on the cancelled check. Now I have the bank statement showing the words mortgage payment each month. The bank got the message and we seemed to be working fine. But now, just as the great depression started, SPS started harassing me about putting their insurance on my mortgage. Well, I had a tree limb fall on the roof and had to have the insurance people arguing with the roofers for up to 4 months before I got the final good repair. Meanwhile, my insurance was in limbo, because it was an act of God, not my fault. After paying the cost of the repair, Nationwide immediately cancelled my insurance.

SPS took this opportunity to put their insurance as high as over $400. I wrote them immediately and said 'No, I have insurance.' They never took it off, until I proved my insurance paid and I also told them I never agreed to escrow taxes or insurance. I pay my own. They however, claim I let them pay insurance and taxes although I never received any receipts or paperwork showing that. I would have objected loudly. Now, I am in a situation whereby I have mascular degeneration, age related blindness, and am fighting to keep my eyesight that is left. I am with a doctor/surgeon of the eye institute and have shots in the eyeball and laser surgery as well as open surgery.

I am trying to keep my eyesight, because my brain is still good and I am not easily fooled by the mortgage company. They also moved my payment place, to a further distance hoping I would be late with payments, but I caught it and sent it early. They jumped my rate, from whatever it was (all my papers and receipts are packed and ready to be moved to my apartment) due to seven medical conditions. My doctors insist I not stay in my home anymore. I cannot immediately pull out the receipts and now having all paperwork to my apartment, I cannot get all these receipts and paperwork together quickly. Some are in piles and boxes here at the apartment, and some are packed at home waiting with me to move in early spring and not have my furniture ruined by rain, sleet and snow we get in abundance in southern Ohio.

However, I do recall two times I knew I sent it late and that was due to my hospitalization. They say my mortgage is in default, that I owe them for taxes and insurance they paid. They say that they never have proof of anything because I know what I am doing, was darn good realtor and know the business. I never missed a payment! Then them jumping my interest rate, they were not allowed to do that because the loan was taken out in 1998 and the fixed rate was protected and still is on my contact. I never signed an escrow for taxes or insurance. My taxes and insurance are in tact, my interest rate cannot be increased. They also threaten to foreclose, I have never missed a payment.

Equicredit/Equifax and their hired harassers are the worst in the country. In fact, the Cincinnati Enquirer had on its front page, in Dec. or Jan. of last year and article, titled Select Portfolio Servicing worst company in the U.S. I am going to call the Enquirer and see if I can pay someone to look up that article and make a copy for me, including the date.

I am sick and being harassed every month. I need a class action attorney, according to your web site there are extensive numbers of people reporting SPS, or some good attorney to write them a letter stating they must stop the harassment. It is affecting two of my medical problems and causing them to worsen. I have diabetes and digestive problems with my whole digestive system, stomach and colon which worsens every time this stress is on me, as well as stress raises blood sugar and could cause me to have a stroke or heart attack. You can see I need some help.

Yesterday, I opened my stained glass door, and taped to the glass was a notice that SPS had inspected my building. I am angry, the building has a private sign on it, because now in this depression I cannot rent when I never had that problem before. I plan on occupying the bottom two units for myself, and my disabled son is in one, if I decide later to rent one of the first floor apartments, I will. Right now, I need to get my furniture over here and sell off what I don't need. I have made this a private residence until the rental market comes back, and when it does, I will still move here when I sell my house. They had no business in crossing that private sign, even the fire department and police cannot open my front door. They laughed about it, so I put up a lockbox for them, if they need to get in, but until my plans are set, no one enters.

I am hoping there is a class action suit in progress against Select Portfolio Servicing. We have a great class action attorney here in Cincinnati, named Stan ** and if there are enough people complaining, he might be interested. I am looking for help, because they are driving me nutty. Please help me, answer my letter, and let me know my options. I have little money until my house sells and the market is bad during the depression. I hope to sell it in the spring, i hope the market is better.

One more fact: Equicredit has been sued in class action suit before, and they had to pay.

I have had this servicing company for few years and have always mailed my payment in time. This company does not let you pay online or by phone without charging you a $15 fee. I have to mail my payment 3 weeks before it is due not to be charged a late fee. This company holds your check and does not receipt it until after your due date so that they can charge you a late fee. This company commits fraud as you can see in the hundreds of reviews and is one of the worst servicing companies out there.

Select Portfolio Servicing Consumer Ombudsman Services Donna ** is a huge joke and with an "Oh, me" attitude. She is incompetent and sends out incorrect documents, sends homeowner's information to the wrong homeowner.

First, let me start by saying we have NEVER been in or near foreclosure. Over ten years ago, our loan was sold six times in less than a month. Select ended up being our loan servicer. The first month they had the loan, they notified us that we missed a payment. Well, we have automatic payment out of our checking, so once again, we proved them wrong. Well, then they hit us up for payments they say we missed like two years before they got the our loan. Each time we proved them wrong. Then when that did not work, they started adding large fees to our payment, thousands of dollars a month.

We made call after call to find out what was going on, but no one would help us. We tried to get an attorney but they wanted twenty thousand dollars for a retainer and no one wanted to be tied up in court for years. So, my wife took on the task of suing Select. The court would only let us sue under the fair dept collections act. Because of the harassment we endured, ten to fifteen calls a day, telling us we were ** and to pay our bills. Four years ago, I had a five way by-pass and while I was home, they called and say "it was to bad you did not die because then your widow would have the money to pay us."

We complained a number of times about the treatment we got and nothing was or has been done yet. We lost our lawsuit and filed an appeal with the supreme court and won. Now, we have to sue all over again. Over the years we have received hundreds of calls and even had a man come to my door and tell me that we pay or something could happen to me, my wife or even our house. I have a letter from Select stating that they were sorry for what was said, and a letter from the CEO stating that they were and are wrong that they would fix everything and nothing was or has been done.

In June, we checked our account status and saw they had us in foreclosure, we called to complain and a week later, it was changed to paid (but not by us), and they can't tell who did or where our note/lien is at this time. We have three large boxes of proof of everything I've said.

SPS failed to pay the taxes on my house even though I had an escrow account. The house was sold for back taxes. This company insist that I still owe them for the loan. They lied to me for over a year about whether or not I still own the house. Now I have lost the house that my parent built including all their furniture and all contents of the house. SPS refuses to settle for more than $60,000.00, stating that I still owe them. $60,000.00 does not even cover the value of the house lest anything else I loss. Plus, they have it listed as a charge off on my credit report.

I applied for a home modification and I have sent in all requested docs several times and I always get denied stating docs were not sent in on time! I have been doing this for a year!

These people are ripping my wife and I big time. I need a lawyer to help us. Please, can't someone help us? All you have to do is look up complaints about this company and you will see what I mean. They are ruining our lives as well as lots of other people. Please contact us.

I called for a loan modification in 12/2008. I was told by an employee of SPS about the short refinance option (where SPS would write off to new value of home program) one year later and all of my savings, 2 appraisals out of pocket, and 1 PBO by SPS and current on all payments, PBO valued home at $130000. My broker offered $135000, denied but will do loan modification now. However, every piece of paperwork I send seems to get lost or not received. They are always asking for documents that they already have.

Now that I am one month late and haven't sent in August's payment, the default paperwork arrived today. I work with this business in good faith and now they are not willing to work with me. I had my credit report checked and this company has reported that my house payment is $3200 per month to all three credit companies. This is an outright lie (I have the proof that my payments are $1673.26). And with an income of $4600.00 monthly, this has killed my score and debt/ratio balances. As you know, trying to resolve things on your credit report is almost futile. I am at a loss on what to do.

As our story is repeated in over and over again by the above experienced, I will just add that you all need to contact the Federal Trade Commission as they are the organization that regulates mortgage lenders. They were very excited about our complaint and the more people that complain, the better.

January of 2008, I was diagnosed with lung cancer. I tried to continue working, but finally gave up in July of 2008. I called SPS to inform them of our change in income and asked if they could help. The woman I spoke with said, "You aren't even late yet". I told her I knew that, but we would be soon. Thus, began a 2-year battle which still has not concluded. We filled out all of the forms as required, sent them back certified mail and that's when the trouble began. We were told that they dropped our second mortgage from $39,000+ to $19,000+ and that our payments went from $384 to $161. Great.

Our 1st mortgage payment went from $1500+ to $1058. Again, great! Then I started receiving calls, sometimes several times a day stating that we were late with this payment or that they hadn't received some paperwork that they had asked for. At first, I wasn't concerned. I simply told them that I had paid them and that I had submitted the paperwork to them, but that I would be happy to submit the paperwork again. This became their mantra, "we never received it".

They claim to never had received payments, which bank statements showed the date that they cashed the check. I actually had to get the bank to certify one payment because no matter how many times I submitted the statement showing that the payment had been made, they kept insisting they never received it. I ended up making two payments for one month because although I had already paid them, I just couldn't take their dunning calls anymore. I ended up doing that twice.

Then, my husband lost his job and was denied unemployment. We fought that and won. Again, I was told to submit the paperwork which they claim they never received. Over and over and over again, I was faxing, resending and sending certified mail of the same things. I sent our tax statement to them, they never received it. The county sent them our tax statement, they never received it. I faxed them the tax statement, they never received it. Finally, today I called to check on the status of the loan (by now, our 3-month trial was over and we are back to paying what we paid when we bought the place) and I was told that we were denied. I couldn't believe it. I asked why and they said that we had never received pay stubs for a part-time job that my husband had. I told them that I called them as soon as he quit that job and started a better full-time job. They said they don't have any record of my call.

I asked, "So we were denied a modification for not submitting pay stubs for a job my husband didn't have?". They quickly changed the subject and said that I had only submitted one pay stub for my husband's new job. I told them that I had sent two (he's paid every other week). They said they only received one. I said that this was impossible since I sent them together. If they got one, they had to get the other. They claimed they never got it.

But now, a new tactic. As our conversations went on, the volume of the call from their end got weaker and weaker so that I could hardly hear them. I've noticed this each time I call now. I think they just want me to shut up and go away, so they annoy me with this almost silent response from their end. Now, I was told that I have to submit 2 more of my husband's pay stubs and they'll see if they can reopen our case. I asked, "and who do I speak to when I'm told you never received them?".

Our credit is in the toilet because of them and their reasoning is that I didn't pay the contracted amount of the loan each month. I told them that I paid what they asked for, but I was told that it wasn't what we contracted for when we bought the house. This makes no sense to me at all. I paid them what they asked and they reported me to the credit bureau anyway? So now, we start over again and I'm sure that there will be more chinks in the road. I just want to know who's regulating these people? How is this allowed to continue, month after month, year after year and from what I've read, I'm not the only one?

One other thing, I asked why, when they claim they are missing something during this acceptance process, no one told us they were missing something? I was told it's not their job. Then the volume started to die again and I didn't hear the reason, but I did hear him say that it's our job to get the correct information to them. It's not their job to inform us that they never got it. I asked why I had received so many dunning calls if it's not their job to inform us? That's when I lost almost complete volume and as he faded out into the distance, I heard him say that I didn't need to contact them any further. I'd get a letter of acceptance or rejection shortly. After 2 years, shortly.

We have been through 5--yes 5, modification programs and there's always something that prevents the modification from going through. We have been given false information or no information on our loan. Now, they are asking that we bring more money into the household so they can lower our payments. Does this make sense to anyone at all? What I'd like to do is sue them for violating the Truth in Lending Act, false information, violating our original contract. We started with First Franklin, now defunct and the downright gouging and misery that we've been through for the past three years. If there's any, any attorney out there who is interested in working with us on this matter, please feel free to contact me via email.

I had bought a house in December of 2007 with Select Portfolio Servicing. It unfortunately was a 2-year arm. In 2009, the arm skyrocketed in interest and the loan was no longer affordable. I lost my job in 2008 and was barely struggling as I was working side jobs. I was no longer able to pay for the loan in June of 2009 and applied for the HAMP program. After sending all the pertinent documents five or six times for the HAMP program, SPS still claimed that they did not have it. After 3 months of sending them the paperwork needed, they put me on a trial modification.

They then tried to place forced insurance on my house as if I did not. I called my insurance representative and verified I had insurance. After the three-month trial, they said that they needed me to send my paperwork again. I sent it in again. SPS came to the conclusion that I did not make enough money to qualify for the HAMP program because I did not make enough money. I made all of the payments of trial modification on time and was never late. As of July 3, 2010, they said they were going to foreclose, but would rather I short sale as to help me out. SPS servicing is a crooked company.

I became ill 2006 and our mortage fell behind 1 month; by June of 2007 we had our mortage starighten out and all taxes paid (so we thought) in 2008 I lost my job and collected unemployment. My husband in the intrim his complany closed and he was offered early retirement. SPS was notified and they accepted our regular payment. The next month we go to pay and our payment is now from 795.00 without home owner insurance nor taxes included went to 975.00 per month. When SPS was contacted they explained that we have a "FLOATING" mortage. Which turns out to be when thre company can change your mortage at will. Needless to say we fall further behind. In November of 2009 a new contract person explained about a program that is to be goverment supported and help families stay in their home. WRONG!

Yesterday 6/10 our mortage is now 1276.00 per month. Needless to say my husband collects retirement and social security now and I am re employed making less money than before. We lost 23,000 per year additional income. Last evening I call SPS again and questioned what is going on this is not what I agreed to and we can not handle this payment. The explaination I got was ..... Well then sell your house! I replied NO that is not an option. So at this point I now and loooking for a part time job to make extra income to support this payment. I have 2 minor children at home yet and my 13 yr old son that is mildly autistic said," Don't worry Mama I will go and mow lawn or something" How do you think that made me feel?

This company is a rip off and is all about the dallor and not there to help you stay in your home. IS this what the President was talking about when he said we need to help the families stay in their homes? We are trying to find a new option now that our credit score is low. Way to go SPS i hope you slep well at night and enjoy looking at yourself in the mirror each day!

We requested they tell us what we need to do to keep our home. We were transfered to many agents, and no one answered our questions. The agents told us they did not know, that they were just processing the paperwork. We called recently for proof that they put us through the obama plan, and the agent had an attitude and told us it was our fault that we are losing our home and told us to put it in writing our request. We are very frustrated and need answers to our crisis. I have been in remission of cancer since december of 2008 and I have a wife, and two children, one with autisum. It is very distressing that this company is being so deceptive with us. We are asking for a true loan modification. We want proof that they put us through the Obama plan and we would like to know why we were not helped initially with our problem.

Due to the downturn of the economy my husband and I were no longer unable to make the hefty payments on the home we had purchased in 2006. In June of 2008 we tried to do a loan modification on our home. The CSR at First Franlin Bank told me that in order to do a loan modification we would have to be 3 months behind in our morgage payments. I explained that the reason I had contacted them was so that I didn't end up in any worse financial trouble. To make a long story short, I did fall 3 months behind in my payments and was contacted by Select Portfolio Services whom they said was contracted by First Franklin to handle my delinquent account. A forbearance was agreed upon and we made the required 3 earnest payments on time. We were then told taht we did not qualify for the first program and would have to do another forebarence.

We paid on the second one for 5 months on time and again told that we didn't qualify for a modification at that time. We spent a few months going back and forth with adjustments to our decreasing income and another forebearance was agreed upon. We paid two months on the forebarence and received a statement (the first one) for the money we had paid into the new agreed forebarence. This statement was dated 11/18/2009. On 12/4/2009 my home was sold to Wells Fargo Bank without any notice being given to us. Two wees later we received a notice that we had 3 days to vacate our home. We negotiated a few more weeks with the real estate company to move. SPS gave us a check in the amount of $2500.00 for the keys.

We didn't have any money left to hire a lawyer so we became one of the new homeless. With no money, no credit, and a forclosure againist us we haven't been able to find new jobs, get car insurance that's afforable or find a place to live with our new low credit scores. Thanks SPS for all your help. DO NOT do business with this company. Everyone in the company makes up their own lines of BS to get you to give them more money. They lie about trying to contact you and will sell your house right out from under you. Currently my husband and I are both homeless, jobless, and in need of medical attention caused by additional stress we've suffered from the loss of our home.

My loan was transferred to Select Portfolio Servicing from Key Bank. I had nothing but trouble from the start. I was informed of the transferred account and made payments to Key Bank as the letter stated then after the date required started making payments to the new guarantor SPS. The payments were suppose to transfer. They lost a payment because they did not count payments made to Key Bank. Thank goodness, I was able to refinance out of their company. This finance company is still haunting me even though it is a closed account. They are constantly coming up on my credit like a bad penny and can't get it resolved. When you speak to someone, they tell you it is all taken care of to find out years down the road they are showing up bad on your credit reporting.

I would be charged fees I did not owe, and they would say all the time they will foreclose on us. We were not late on payments. SPS reported to the 3 credit companies of us being foreclosed on from 2002 to 2009 and us being 6 months to 1 year behind on payments. They are charging interest on advances $120.00 and more a month, foreclosure fees, attorney fees etc. We now owe $25,000 in fees. Our loan was $103,000. They say our pay off is $119,000 after 10 years and 6 months. Our credit score is 400 to 500. We can't refinance our home, and get away from SPS. They want to foreclose again. They also put account numbers in our credit report that aren't ours.

These people are ripping off homeowners all over this country and no one seems to help us. Please lets get together and file a lawsuit. Can someone start a Facebook, so we can get started! mental as well as physical from harassment from SPS, by mail and phone. I'm tired of being ripped off.

Grover and I filed bankruptcy in 2005. During this time, SPS sent a letter to our attorney, saying we had not made our payments. I had two months that I could not get my hands on the cancelled checks, to prove we made them. I did not know at the time to keep records of everything. We paid these payments, plus their attorney's fees, and got our bankruptcy paid off.

The month after we paid it off, SPS started calling us, saying our payments were behind, and still charging us for the attorney's fees. We do not owe this, and I can prove it. I have kept good records, since I found out how crooked they are. I have asked for a payment record, which they sent, and I still cannot find where we are behind. I have tried to talk to them, but they get real mean, and I just end up getting mad myself. My husband has a heart disease, which is why we filed for bankruptcy in the first place. SPS calls us everyday, except Sundays, each time they called, it upsets him.

They charge us $28.01 every month for being late. The way they are doing this is they send out a statement each month. dated the 18th of the month, but then on the due date, they put the 1st of the same month. I have kept good records, and I know we are not behind. I do not want to have to pay them for being crooked. SPS also started adding a PMI fee to our account. I am just trying to find someone who will help! My husband and I make ends meet, but we do not have extra to being paying for something we do not owe.

Loan service provider Select Portfolio Servicing, ignored the efforts of critically ill 87-year old Betty B. and her daughter Catherine B. to demand a rescinded mortgage payoff. And then passing the loan to Litton Loan Service, who pretended to investigate, the elderly loan consumers issues, while Select Portfolio secretly and illegally, foreclosed on the elderly mortgage loan consumer's property, and their subsidiary partner MTGLQ Investors L.P. moved to evict Betty from her home of 60 years, selling the property to themselves on a credit bid for 20% of the current market value.

87 year old cancer patient, property owner Betty **, and her daughter Catherine **, are fighting a wrongful eviction proceeding from their home of 60 years. Verified certified mail and FAX transmission records demonstrate that Betty's original Qualified Notice of Rescission was sent to Select Portfolio Loan Service on the borrower's behalf by both FAX and certified mail, by lender Dana Capital, on February 5, 2007, as well as a communication from the bank informing the loan service provider SPLS that an approved bank loan was immediately available to borrower Betty that would allow the bank to tender a full payoff of the borrower's mortgage once the rescission was granted and asking that the lender submit a reduced payoff demand to Betty's new loan escrow. Betty's 2007 March correspondence with Sterling **, a bank loan officer, states that Select Portfolio refused to reduce the loan payoff as requested.

Select Portfolio Servicing and their subsidiary investor MTGLQ Investors L.P, make it a practice to use the securitized nature of the sub-prime mortgage loan as a defensive shield, to avoid exposure to appropriate legal consequences for their wrongful deceptive lending practices of transferring responsibility to alternative mortgage servicing partner, Litton Loan Service, to avoid providing the consumer with accountability for their inflated and illegal fees and charges, and meanwhile slamming the consumer with a premature and illegal mortgage foreclosure, typically followed by summary eviction of the homeowners from their home.

On July 6, 2009, In response to the consumer Betty ** 's rescission demand, Attorney Stephen **, wrote to say, MTGLQ Investors L.P. had no information or records of the property, but meanwhile claims to hold the promissory note, and purchase her 2,900,000 property from themselves at a non-public, non-published Trust Deed Sale Auction, for only $500,000. (75% below current offers) Mortgage Service Provider, Select Portfolio Servicing, has been funded 160 million by the The Obama administration's loan modification program to assist homeowners in default with loan modifications.

Mortgage Service Provider, Select Portfolio Servicing and their subsidiary investment partner, MTGLQ Investors L.P make it a practice to be flagrantly non-compliant with the TILA, by ignoring duly issued consumer rescission demands, or enticing their clients into meaningless loan modifications, while secretly foreclosing on the hapless consumer's home. Select Portfolio Servicing and their subsidiary investment partner, MTGLQ Investors L.P count on avoiding any potential liability for fraud by simply claiming to be immune due to the nature of securitization mortgage system, to eliminate consumer recourse and remedy, no matter how grossly fraudulent the predatory lending violations committed by Select Portfolio Servicing.

Select Portfolio Servicing and their subsidiary investor MTGLQ Investors L.P, commonly practice a repeated pattern of illegal and wrongful conduct, in flagrant violation of the consumer protection act, and thereby inappropriately and unlawfully utilize civil process to procedures to profit through equity stripping, by means of unjust enrichment through equity stripping, which is a shameful and flagrant violation of the American Homeowner's Constitutional rights and a common course of gross or egregious misconduct that should shock the conscience of American Business ethics.

Select Portfolio Servicing and their subsidiary investor MTGLQ Investors L.P. are predatory commercial vultures feeding off the carnage to the American Economy created by greedy investors, who have systematically perpetuated wrongful and malicious acts of civil conspiracy to commit title fraud, not only against Betty **, and Catherine **, but on a national basis through a common course of misconduct against millions of American Homeowners.

Select Portfolio Servicing and their subsidiary investor MTGLQ Investors L.P, make it a practice to use the securitized nature of the sub-prime mortgage loan as a defensive shield, to avoid exposure to appropriate legal consequences for their wrongful deceptive lending practices of transferring responsibility to alternative mortgage servicing partner, Litton Loan Service, to avoid providing the consumer with accountability for their inflated and illegal fees and charges, and meanwhile slamming the consumer with a premature and illegal mortgage foreclosure, typically followed by summary eviction of the homeowners from their home.

Where the creditor is not inclined to provide the consumer with an accounting and meanwhile illegally attempts to foreclose, and is therefore provably non-compliant with the rescission process, as mandated by The Truth in Lending Act and Regulation Z, the consumer is within his rights to demand a judicial rendering of accountability by the court; which shall be paid for by the non-compliant creditor. When, as in plaintiff Catherine **s case, the creditor refuses to provide evidence of the amount paid to participants in the securitization chain where plaintiff's loan was used as the basis (along with many others) for the entire transaction, a default against the creditor is indicated.

Where there is evidence of creditor non-compliance with the deadlines and obligations as provided by the statues and provisions of Truth in lending Act and regulation Z, a Court rendering of accountability, is mandated, before the consumer will be required to tender. If our federal and state Courts fails to contemplate the appropriate punitive sanctions for a corrupt mortgage servicing industry, and bad-players like Select Portfolio Servicing, upon proof of the their flagrant non-compliance with laws and regulations enacted by the United House of Congress, to protect mortgage loan consumers from commercial deceptive lending practices, as outlined above, then the Court, actively provides permission for the wrongful trampling of consumer rights, under of the Truth In Lending Act, as commonly practiced in collusion with their subsidiary partners who together comprise a powerful and corrupt mortgage servicing industry; and foreclosures in the nation and in the State of California will continue to proliferate, and consumers will lack remedy for commercial lending fraud violations. Violating creditors, like Select Portfolio Servicing must be subject to judicial sanction, for their non-compliance with TILA and illegal debt collection practices, or it will to change its business practices, this is a violation of the spirit of the Truth in Lending Act, and a disgrace to our American Jurisprudence System.

Where do I begin? I guess at the beginning. Hope everyone is ready for a true horror story worse than anything Hollywood could dream up. We purchased our home in 1998 from my parents. This is our family home that has been in my family over 35 years. We can afford our home and have paid faithfully for our home. In July 2005, we refinanced with Countrywide. No problem, paid our payments until about 9 months later we got a letter from Select Portfolio Servicing saying that we were in default and they were going to foreclose. Surprise, who the h**l is Select Portfolio Servicing? Apparently they had bought our mortgage and low and behold, we were told absolutely nothing about this transfer. We had been paying mortgage payments to a company that no longer owned our mortgage yet kept the money.

So begins our relationship with Select Portfolio Servicing. So we worked this out with them so we thought and paid inflated payments to make up for the payments that were somehow just lost in limbo somewhere. We never recovered those lost payments either. We kept paying our mortgage and about once a year, we have to fight with them and show proof that we are paying our payments and go through the whole you now us fees etc... We paid these and kept hoping that eventually they would stop their games. No such luck.

Then in 2008, we get a notice that we have five days to move because they sold our house. We call them and they refer us to their attorney who says that we had not make payments for six months so they foreclosed and sold our home. News to us because we had proof of our payments and were never notified of anything from Select Portfolio Servicing.

We went rounds with him and found out they sold it to their own bank. We sent all our proof and they agreed to settle if we gave them $26,000. So we cleared our 401k and sent them the money. Their settlement stated that they would admit no wrong doing just that we contested what they said. They set our payment at $1515 a month with a fixed interest rate of 8%. Not great but manageable. We paid these payments and then in Sept. 2009 we got a letter that they were raising our payments to $2200 a month. When we called, they refused to give us an answer as to why. We struggled to make these payments and in April 2009, they suggested a loan modification back to where we had originally settled on a payment. They said that if we paid the payments for three months, it would become permanent. So we paid and paid and paid and have been paying this payment every month since last April.

Then on 2/26/10, we got a letter from Select Portfolio Servicing that was sent on 2/22/10 that we had until 2/23/10 to pay them $55,000 dollars or they would foreclose. No explanation just that they wanted $55,000 three days before we even got the letter. But wait this gets better. On 2/27/10 some man shows up at our home that we have been paying for for 12 years and said he bought our house. So first thing on Monday morning 3/1/10 (which was my birthday --Happy birthday to me -- not), we contacted an attorney. Yes I know we should have done this a long time before but we are honest and paid our bills and just expected the same in return.

Anyway, come to find out they did sell our home on 2/25/10 to a third party, a day before we got their latest extortion demand letter. No notice of foreclosure, no sale date posted, just decided to sell it. Needless to say our attorney is filing a lawsuit first thing this morning and we are going after them with everything we've got. We owed $183,000 on the house and got nothing but BS from them about everything yet they illegally sold it to some bottom feeder for only $72,000. Makes not sense to me.

My warning is to anyone dealing with Select Portfolio Servicing, do not deal with them. Pay the money and get an attorney. They may act nice on the phone but it is all an act. They are out to ** over. You will never get the same person twice and never get the same answer twice. I do welcome and appreciate any advice anyone can give me on how best to attack these vultures.

Best of luck to you all, the best thing you can do is get away from Select Portfolio as soon as possible because they are crooks and terrorists!

My husband was laid off after 13 years on the job. Last August I started to work with Select Portfolio Servicing on the paperwork for the Making Home Affordable program. I called faithfully each month as I wanted to check to make sure that everything was ok with our paperwork. Each time I called there was something new, something wrong, or something that I supposedly did not send. I sent my items two times, and my husband's unemployment information three times overnighted.

After a long agonizing process I learned today that we were denied because my husband's checks were not direct deposited and "I have never heard of anyone getting a check on unemployment, they usually get a card with the money loaded on there." I was livid! I told him that he was wrong and that Washington state does it differently. I demanded to speak to a manager and she had the audacity to tell me that there is nothing they can do because now "his unemployment is up in July and he has to have it longer than 9 months in order to qualify for the program." By this time I was in tears because I started July of 2009. If they would have just done what they were supposed to and not lose my paperwork and give me the run around, I would have been in the 9-month window. I don't know what to do. I want to hire an attorney or file a class action lawsuit!

I tried to have my loan modified and was placed on a forbearance plan. I was told that if I make all of my payments on time, my loan would be modified at $961 a month. I received a letter in the mail 4-5 months later and my loan was not modified. The payment was $1550.48 and it included myb insurance and not my taxes. I talked to two different people who told me that I didn't qualify and I had to sell my house on a short sale or stop spending my money unwisely. I just received my tax statement and the forbearance payments that I made to the company are not included as principal or interest; it just states misc.

When I started the modification, I owed $206,000 on my loan; when they were done I owed $214,000 because of added interest. I was just on a SPS website and found out that there are a lot of people who have experienced the same thing that I have. Something needs to be done about this company giving out false hopes and then adding more on to the mortgages.

My husband and I have a mortgage serviced by Select Portfolio Servicing (SPS); our mortgage payment was very high. We paid $1,336 per month which enclosed an escrow for property taxes and insurance. In January 22, 2009, my husband and I were offered a mortgage modification from SPS and we were given 2 options; #1 was to lower our principal balance by $40,000 which would lower our monthly payment to $652 and our escrow would be $323 for a new total payment of $975; #2 was they would take 50% of the current amount owing in full scarification of the mortgage.

On January 24, 2009 my husband and I agreed to option #1. We signed all the documents and started the modification, and at this time my husband became unemployed. The modification was supposed to be completed with the new principal balance and payment effective April 15, 2009; it was not completed. On May 15th, my company closed their office in Michigan and I was now unemployed. I called SPS and they said everything should be done by June, 2009.

We continued to make all payments they indicated that need to happen and finally on June 22, 2009, I received confirmation that the modification was completed. At that time I had been paying and continued to pay $975 per month which enclosed my mortgage, interest and escrow payment. In October, 2009, my husband and I were a little short on our payment for that month, I called SPS and they said that we could pay my mortgage & interest payment and not pay the escrow payment and if there is a shortage in my escrow, SPS would pay it and the shortage would be handled in 1 of 2 ways; 1 to pay the difference in full or 2, to spread the shortage over 36 months. I said okay and made only the mortgage & interest payment, and for the last 3 months I've been paying some of the escrow back.

On December 15, 2009, we received an escrow analysis that indicated a shortage and a new 2010 project escrow payment which was less than our current amount. I was happy to see this. On Saturday, January 23, 2010, I received our 1098 tax form from SPS which tells me how much we paid interest for 2009 and how much taxes and insurance was paid in 2009, and the tax form showed $0.00 for taxes! On January 25, 2010, I called SPS and was told "it was a business decision to not pay your taxes" What!?

I was never notified that SPS wasn't going to pay; our contract was never changed and then I found out that when we changed homeowner's insurance companies, they were refunded the payment and never paid the new homeowners insurance premium. They cannot give me any truthful information. First, they said they made this decision September, 2008; but they paid my taxes from our escrow account in December, 2008; then they said that they weren't paying because I didn't have a previous escrow account; we did. They are holding and accepting my escrow and not paying my taxes and insurance; they also are illegally changing our contract, neither my husband nor I agreed to any changes.

I was never notified that SPS was negligently not paying; neither was my city's treasurer's office or insurance company notified that SPS wasn't going to pay. How can they get away with this? Also, in 2003, Fairbanks Capital Corp., now known as SPS, settled with the FTC on behalf of consumers for $40 million because of deceptive serving practices and fraudulent practices regarding loans and servicing. Is there anyone else who did not have their property taxes or insurance paid from your escrow?

In acquiring forbearance on mortgage loan, it was never told to me that it would affect my credit rating and credit score. Now, after years of struggling to keep my credit A-1, and no help with mortgage company (paid all 3 months in full anyway), now my credit is down the tubes. I am appalled that these companies don't allow people to make the choice of credit or just keep paying monthly as usual. They made me feel as I was receiving help, but instead I got the short end of the stick. I'm in the same situation I was in before I began the forbearance. Nothing changed but my credit rating. Now my banks are knocking me for something I didn't even know about. How can I get my credit score back to where it was 3 months ago, especially since I've never been late?!

Wow, I feel so close to everyone here, like we're old friends and this is why. Two and a half years ago, my wife started having medical problems. In the course of one and a half years, she was taken to the ER by ambulance over a dozen times, not exaggerating. She was having crippling pains in her abdomen that would drop her to the ground. We got the usual runaround by the doctors, IBS, obstructed bowl, swollen glands, diverticulitis and even appendicitis were all looked into. Her appendix was even removed, that's when they finally found the problem. She had endometriosis that was so bad, it was wrapping around and pulling at all her internal organs. Two surgeries (appendectomy and full hysterectomy) and a few months later, she's completely normal.

However, the incurred medical expenses, even with insurance, her time off from work and my lighter hours at work (to deal with kids and house stuff), proved to be too much for our already tight budget. We were going to lose the house. Our loan at the time wasn't too bad, 30-year fixed at 7.5. Manageable but left no wiggle room. We defaulted on our mortgage and were considering bankruptcy. Then, while trying to work out an agreement with the mortgage company, who was pretty helpful at the time, notified me that they couldn't do anything or make changes. My loan was sold in a lot to another mortgage company Select Portfolio Servicing.

So, I googled the name. A few bad reports, a few good. At the time, they didn't stand out as "horrible." Immediately I called them, explained the situation and the status of the loan they just bought. They can't talk to me for 2-3 weeks. They still needed to receive and review all my paperwork. In late Jan, early Feb of '09, finally spoke to them, explained the situation and that we were filing for bankruptcy. The person on the phone was very nice, said don't do bankruptcy until they've exhausted all options. They said with all the government programs and programs within their own company, they've been doing a lot of modifications.

Their main goal was to keep people in their homes and paying on mortgage. I told them I wasn't expecting a miracle or anything amazing. I just wanted the past due (a lot at this point) on the end of the loan and the interest at a more manageable level. I gave them all our financials, bills, income, everything they asked for. Our mortgage was supposed to drop from $1442 to $960 a month according to financials. Time for the contract.

They told us we would have to pay them a forbearance for three months in the amount the financials said we could pay. They were constantly saying they don't have our proof of income, so every two weeks, on a Friday, I faxed in my wife's and my paystubs and verified their receipt on the following Monday. I honestly can't even guess how many calls I made and how many minutes were spent on the phone with them. Every single step of the way I as told our income looked good, our financials were great, our payments were on time and were certified funds, we were prime candidates for the modification. At three months, they started telling me that they were doing so many modifications.

The review process was backed up and they were working day and night to get caught up. They constantly reassured us we were on the right track and all fit perfect for us to get the modification. They then said the best thing we could do was to keep paying our forbearance to keep up a good history of payment and intent.

At six months, we were told that our loan mod was up for review and in underwriting. Everything fits perfectly into whatever criteria they required and that we could expect a new contract in about three weeks. Awesome! Three weeks later, we received a letter of denial and were asked to pay the past due amount in 14 days. I called them. They said they couldn't verify our income! ***! I politely explained that we sent it to them every two weeks for approximately 4-5months. She said, "Oh, yeah, you did. It says you're income didn't match financials." We reviewed our financials and everything still matched perfectly! I was pretty upset at this point, but still maintaining some level of decency and she was so damn nice on the phone. It made me feel worse! She said we could resubmit our financials again, which were exactly the same. I said I've already paid you so much forbearance, six months when three were contract required. I don't feel comfortable sending more money until I know what's up. She said she would resubmit for modification and that no more money was required for resubmittal. Every time I talked to them since, I was told it's in review and to pay more money!

Three weeks later, we received another letter of denial. But they were so damn nice on the phone! Okay, so, I called SPS today to see where we're at. If any options are available to us and what our timeline looks like. They told me we were denied due to my proof of income having overtime. Okay, so? (This is different from the last couple reasons they have given me.) I have given them about 8-10 of mine and my wife's paystubs, our financials and proof of income perfectly match what I've told them we make. They said I average about 10 hrs of overtime per month. Why would this look bad? I don't count on overtime as it's not guaranteed but it has always been on my check stubs when I actually get overtime and I've never hidden it from them. But wait, there's more!

After hearing for months that my financials were great, we could afford and they would accept $960/month, they suddenly came back and said our financials were $1,800 negative each month! Now, how in the hell can our budget be $1800/ month negative? (No politician answers please) With my wife and I both working, our credit cards and debts paid off. We only have one personal loan and regular utility bills. We're in pretty good shape for the first time in years! I asked for the break down, SPS wouldn't give it to me. I said, "What about the 6+months of financials saying I can afford $960/month and you guys accepting that?" She simply reiterated we were $1800 short each month.

About of my wife's income. They said they never received her proof of income for the resubmittal process. Okay, she worked for one clothing store during the initial six months. Then moved to another store, she was making the same money, but has gotten benefits and vacation time, which was the main reason for her changing jobs. This didn't make any changes to our financials at all. All the income and costs/bills were the same. We never notified them of her job change! Here's the fun part, they insist we didn't submit her income, yet here the lady is, calling my wife's new job by name and reciting to me the approximate amount of her first paycheck! The only way they can possibly have this information is if they actually received the proof of income and entered it into their system! So the battle goes on. . . .

We purchased our home in 2006. Our first mortgage was Equifirst, but that was quickly sold to SPS. My husband lost his job in July of 2007, and it took us quite a few months to get things back in order, but we entered into the first of several "helpful" forbearance plans. We were told several months ago that we qualified for the HAMP modification. In August, 2009, we submitted our first HAMP trial period payment, and were so excited that we might be able to keep this dump of a house (we were at 911.23 for a 108,000 home at 9.55% interest), not including taxes and insurance. This home is 1008 square feet, 1br, 1ba, and quite frankly, in one of the "seedier" areas of our town.

We were unable to refinance our ARM as the bottom fell out (as if it was waiting on us to leave the closing table), and we did not have anywhere close to the 90% loan-to-value ratio. I am now staying home with my son who is no longer covered by insurance because of his age, and is plagued with tonic-clonic seizures that are still not controlled. We submitted ALL paperwork that SPS requested on time, every time. ALL of our HAMP trial period payments were paid on time. We received the HAMP modification paperwork via UPS, and we were expecting the $565 or so that we were quoted at the beginning of the trial mod, and page 1 says "Congratulations! You are approved for the HAMP program!", and page 3 says "Your new modified payment will be 1165. per month".

After 1.2 million calls to SPS, and every single agent saying that they could NOT understand the reasoning behind it, they put it into a "review" for a week. I finally contacted someone that told me that my loan was actually owned by CSMC Heat, and they would NOT allow SPS to reduce the 9.55% interest rate. Something to the effect of "an S and P" on my loan..whatever that is. THAT was the modification. So now, my 3 bedroom, 1 bath house is going to be sold for approx. 60K because they would rather have that than modify us into a payment that we can afford. I now know that homeownership is a scam. It's the American Dream? This has been a nightmare. I have friends that rent BEAUTIFUL homes for $300 less than our payment. I have three sex offenders on our street, pit bull dog breeders, dope dealers, but we thought that we could refi, put up a privacy fence eventually, and at least have a dump to call our own. It was not meant to be. If you have SPS as a servicer on your loan, you might be one of the lucky 5% that are helped, if the number is even that good. If not, you're on the streets as we are. We have effectively been "priced out of the ghetto". They can have it. They want money, and they want it NOW.

My story is very similar to the ones already here. However, I had a mortgage payment that was 31% of my income. I found out I was pregnant, and being the only person in my home working, quickly fell behind due to pregnancy complications and childbirth. All I asked of them was to lower my interest rate and put me on a forebearance so I could eventually be caught up.

Instead, I received a "in house modification" with the same interest rate, an increase to my principle of $12000.00, and an increase in my payments of $400.00 a month (in addition to the forebearance that added $200 a month) grand total, my mortgage went from 850 a month to 1400 a month, "because now it's 31% of your income!"

They did not take into consideration ANY of the paperwork I sent them, the fact that I was unemployed for 3 months, or the fact that I support 6 people on my income. Going to lose my home to these thieves. They don't want me to keep it, they want to sell it for a penny and charge me for the house I won't have.

I spoke with a representative several times about not being able to afford my Mortgage. I lost his job in March of 2009 and his salary was $53,000. My wife's is $52,000. My other expenses are so high that I need a lower payment so that I can afford the house. I am also not receiving any unemployment. I am currently 2 months behind. I have not been behind in a long time. I just want my mortgage adjusted by $200 so that I an afford to pay it. Please help.

We fell behind on our mortgage and entered into a forebearance with Select Portfolio Servicing. They called us in May and told us that we qualified for the Obama plan and if we made payments of 1845 for three months the payment would become permanent and the outstanding balance on our loan would be tacked onto the end of our mortgage.

We made the payments on time as required and began receiving paperwork in September stating that our forebearance was cancelled we did not qualify for the modification. We were told that we could afford a payment of $2800 per month for 10 months to satisfy the outstanding balance. We told them that we couldn't afford that and were assured that things would work out and we should just send the 1845 payment which we did.

We received a letter from SPS on October 14 (the letter is dated September 29) saying that they were proceeding When I called SPS their agent told us that our account had been referred to an attorney on August 17, 2009 which was during the time we were supposedly on our three month trial modification. I was also told that our September payment was in a "suspended account" and to cure our default we needed to send 10046 immediately.

I also was told that SPS could not do a modification at all and I needed to place the house on the market for short sale. Placed the property on the market for 140 days. Finally got a buyer. Once the appraisal was finish the buyers loan would not go through. Something about the appraisal and FHA requirements. So I called SPS and ask what alternative do I have? They offered me a modification accepted the payments for 5 months. I was told it would take 3 months for an answer.

After calling monthly to get a solid answer I was told the underwriter said NO after 5 months. They now want to double the payment and send me through the Home Affordable Program. I do not trust them. I think they are trying to recoup as much money they can before going ahead and foreclosing once the market value goes up. I am so disgusted. I am at a standstill and I do not want to walk away and foreclose.

My wife and I had some financial hardships that caused us to be late on our mortgage payments. SPS recommended that we do a loan remodification. We initially completed all of the necessary in March of 2009. We were told that we had 30 days to complete and return the paperwork to be considered for the loan remodification. I faxed the paperwork to the office on March 28, 2009. I had a delivery confirmation and I also called to verify that the paperwork had been received. I called back two weeks later and I was told that they had not received the paperwork. I spoke with a supervisor and he permitted me to re-fax the information while he was on the phone. He told us that our loan remodification would go into effect on April 14, 2009 temporarily reducing our payments from $1,240 a month to $866.44 a month. Making the mortgage payments on time was a part of being considered for the loan remodification. They also told us that it would take 30 days to be processed. We were never late during this period. We received a letter 90 days later saying that we were not approved. We were not given a legitimate reason why we were denied. We were misled by Select Portfolio Servicing. I don't know what type of boiler room organization that SPS is operating but they have made our mortgage situation worst than what it was to start with.

Then there is the contract violations, now through out the documents there is three different amountslisted as the borrowed amount.None of which are true amounts since the first claimed bills that they did not pay and they inflated the pay off amount of the former mortgage. In all they added about $15,000.00 undisclosed.Plus they also added unlawfull fees in the thousands. Then they tried to get my house to be sold at a tax sale so they could buy it without my knowledge, But that failed.

We were going to pay it in October of 2009. If we don't pay it our mortgage amount will go up, because they will pay. So how is this modification process really helping us? When the information given to the mortgage company is used against us. We are on a fixed income and we now have to pay out another $1300 (approximately) to keep our mortgage payment from rising to a higher amount. This is sad.

I am current with my mortgage payments and pay my property tax/insurance separately. Recently I am on a payment plan withthe city property tax office in Tx, my state. I faxed proof to Select Portfolio of the property tax payment plan and was told rudely that I might still owe them a fee and that they don't honor a property tax agreement that I might have for this years taxes.

When I called with the counselor in a conference call she and I were told that SPS could not modify my loan and that they dont work with the government programs. When president Obama's new program came out, I started all over again because SPS does work with that. After two months of work gathering information and getting my house appraised I was told that my particular loan could not be modified because of the wishes of the particular investor that holds my loan. This after all the work.

These people ended up with my FHA loan and GOOD LORD what a time I had. Placed insurance on property that was already insured. Lucky for me I could re finance but still they show my account being delinquent due to diverting my mortgage payments to Balboa Insurance, after proving I had homeowners insurance what a rip off. We paid them off but my credit report still shows eight years later as foreclosure started paid as agreed??? Whats up with that ???

I spoke with the boss of Costumer Service. And I told him that my mortgage was going to be adjustable in 3 years. I asked him if he could help me fix my mortgage payments because of the difficulty in my job. The company is very slow right now. They told me not to worry because it was already fixed. Now, I recently found out that they raised my mortgage 1000 dollars higher on interest. Before, I couldn't afford paying 5,000 dollars on my mortgage and now I am forced to pay 6,000, which is nearly impossible.

Because of what Select Portfolio Servicing did to me, I am forced to go for closure. They are not giving me any other option. I thought they were going to decrease my mortgage at least 3,000 dollars lower so I could afford raising my two daughters as a single mother without difficulty.

My children and I are starving. I cannot sleep at night, tossing and turning about how I'm going to support my lifestyle. I am starting to loose my hair due to the stress. EXTREMELY DISTRESSED to a point of depression. I can't tell what the future will bring for me and my family.

This company purchased our mortgage from another when it had just gone to foreclosure last October 2007. We had hired a realestate agent in order to try and do a short sale and avoid the foreclosure, the realestate agent told us to remove all furnishings and cancel any pending rental reservations because he could sell faster and it would show better (his name is Al D. of Remax in Sarasota). We did as he advised (we trusted his advice since he is the professional) we refunded all deposits and informed reservations that they were all cancelled.

We had an offer on the house in December, Select Portfolio advised the 2nd lienholder they would only give them a maximum of 1000.00 - which naturally they refused to release their lien for that amount. The people tried to work with the people and offered more money and Select Portfolio again refused to give Homecommings Financial more than 1000.00 because they said it was their right to do so. We kept the house listed, the agent lost interest, never had an open house or really tried to sell it despite us sending him better pictures and begging him to update the listing. Finally after 6 months the contract ended.

We hired another realestate individual, he tried to contact Select Portfolio on several occassions and could not get a response so he was not interested in selling the house. We advised Select Portfolio at this time they may as well go ahead with the foreclosure. A few more months pass, someone else from Select Portfolio calls us and says, we are auctioning the house on June the 9th. We said okay. We cancelled the lawn care (since this is a deed restricted community) and assumed they had done what they said. A few weeks go by and we get a registered letter from the county saying that the yard care must be done immediately or we will be fined. We call our lawn guy and ask him to deal with this immediately.

In the meantime we have kept the electricty running so the a/c can be on low and not let mold grow in the house and also keep the pool pump running. We go to the house a few times a week to do the pool maintenance and make sure things are running okay. Another guy from Select Portfolio calls us at the end of July and said it was scheduled for foreclosure on August 18th. This past weekend when we went to do the pool maintenance, someone had drilled holes in the pool cage and installed padlocks and changed the locks on the house. We assumed they had taken possession of it. I had the electricity shut down on the house and cancelled the yard guy "again".

I received a recorded call this evening from Select Portfolio asking me to hold. I held and after a while it just disconnected me so I called them back to see what was up. I got this inexperienced individual telling me we want to avoid foreclosure. I told them look, we have no money, we need you to foreclose on the house, you keep saying you are going to, you changed the locks, I have disconnected the electricity the house is now your responsibility. He tried to tell me I need to hire a realestate agent and try to sell the house. I told him, you changed the locks? He said well I could give you access again. I told him to forget it and just foreclose on the property, we have had enough of their games of prolonging this just to incur more interest charges on the debt. As it stands right now, I have notified the homeowner association that they need to contact Select Portfolio regarding the house.

I advised the guy on the telephone that we had a tropical storm here today and last night and the back door is flapping in the wind and may break but I cannot go close it since they have pad locks on the cage doors and changed the other locks. I have never been more frustrated in my entire life, you try to do the right thing and companies like this want to just take advantage of people that are in our types of situations. I get the impression they have been dragging their feet on this foreclosure since we have been telling them on many occassions to just do it, we are out of options and they just continue to do nothing but accrue interest charges against us. I guess it is their way of burying people and making money.

We pay approximately 180.00 a month for the maintenance on the property (which we cannot afford) until I disconnected things last Sunday, when we noticed the locks had been changed. They are wanting me to hook up electricity and maintain the property because they do not want to incur the cost since they thought it did not cost anything for maintenance. I feel now that they have changed the locks it is their responsibity not mine. I don't have the money to have the electricity reconnected since they want a deposit. My hands are up in the air, we just don't know what to do anymore, we have told them a dozen or more times to foreclose on the property and they just drag it out. What do people do in this situation?

I send a payment to SPS on May 8, 2008 of the amount of $400. This company said that they return the payment to Western Union and Western Union said they don't have the money. So I have been call SPS and Western Union for 2 months in regarding to my $400 and all they said is that to call back tomorrow. Every day is the same. All this matter has cause me stress because I have one late payment to my new mortgage company and they call me every day in regarding to my late payment.