I been trying to fax some important papers for a week in a half and can't get my fax through. So I need to know how I can get this fax through. I'm very unhappy at this point.
Consumer Complaints & Reviews


When asking for an accounting of the Oceano Nursery SBA loan, this is the response from Santa Barbara Bank & Trust: "On December 12, 2011 at approximately 12:40 pm, you sent an email directly to Santa Barbara Bank and Trust ("SBBT") titled "Account Information Request", which included an internet url link to one of your websites in the body of the message. This email is a direct communication by you to SBBT in violation of the restraining order issued against you by the Santa Barbara Superior Court on June 27, 2011. It expressly prohibits you from directly contacting anyone employed by or on the board of directors of SBBT, other than Diana ** or myself. This will be your one and only warning. If you violate the restraining order again, we will report it to the Santa Barbara Superior Court and seek contempt charges against you. This could result in fines levied against you and/or your imprisonment."

Santa Barbara Bank & Trust has been found changing SBA PLP loan documents after acknowledging over charging the Oceano Nursery SBA loan by $247.00 per month! It is unfortunate to have to make public, the fraudulent actions of Santa Barbara Bank & Trust.

Santa Barbara Bank & Trust has breached a 2007 Forbearance and Workout Agreement and I was improperly overcharged my SBA Loan, affecting my Oceano Nursery Business.
On May 6, 2011, Santa Barbara Bank & Trust has finally admitted their Breach of Contract through their Attorney Diana **. Since this time SBBT is refusing to answer any more questions.

Oceano Nursery is now out of business and Santa Barbara Bank and Trust is now again committing bank fraud affecting my other business.

Santa Barbara Bank blundered into hard times and is throwing its customers under the bus as a result. They have frozen our business credit line, called the outstanding note and when we were not able to deal with the note as fast as they demanded, they froze our business checking account. This is a bank that received $180 million in TARP funds from the federal government (our tax money). What they have done is legal but just because it's legal does not make it the right thing to do.

I was told by Santa Barbara Bank that they where not going to give me my refund due to an outstanding debt from 2006
I never received notice of this. I wrote a letter to the bank asking to let me pay this debt in payments. Instead they took my whole 2009 refund. i didn't even get a response regarding the letter i sent. I called several times and never received a call back.

They received my refund and was supposed to direct deposit. Said they mailed it out in April 2009. Its mid-May and still never received it. I lost my house for non-payment

I filled my taxes with turbo tax,and i guess they are the bank they deal with,the irs refund my money to them,besides the hidden fees,they never send the money to my other bank account,my bank said they never recieved the transfer funds now is two months without knowing where is my money..is like bank of santa barbara said they did send it,and my bank sending me all my transactions in my account that show me the money never was send..

my daughters taxes were done and a check was issued but then a few days later a letter arrived from the IRS stating that the rest of her refund will be investigated upupon proof of her claims for eic. since she has none now owes santa barbara the balance plus interest on her loan

I prepared my taxes with Turbo Tax and Santa Barbara Bank & Trust made no refernce to free e-filing and that ther are other websites from federal Government that do not charge you for e-filing or direct deposit. They took out over $50.00 Dollars of my refund Plus held on to my refund for 5 extra days making interest off my return. I am a low income person who doesn't need to be taken advantage of by banks. I e-mailed them and they sent e-mail back saying they would get back to me is 24 Hrs. A week later no return e-mail or funds
Loss of money

This bank has managed to take out more fees. One amount was set up of 124.00 to come out my refund. But the Bank took more funds out of my refund check. They have managed to take another 100.00 plus out of my refund loan. This was not the amount that was set up. The refuse to put my funds in the Bank in a timely matter. They are still holding my fund making intrest off of my refund. This is sad.
I would like to receive 1,000.00 dollars do to the heart and trouble I have had with this Bank

I had my taxes done at a tax preparation service on 2/4/08. I took out the RAL, was told to call back the next day, it should be in. When I called I was told that the bank (Santa Barbara Trust Bank) denied my loan but it was accepted by the IRS. I called the 800 number to get answers, received a recording. I received a letter from the bank in the mail 2/11/08 telling me I was denied for a loan and that if I wanted to know why I could get an answer from some affiliated company not a credit service or the IRS. I was also told the bank would deduct the fees from my loan applied for and that they would receive my check from the IRS to deduct the fees-almost $300.
I believe this is just what the IRS has been warning us about. Why should the bank charge me for a loan that I did not get from them? I can see paying an application fee-but not a finance fee. Since the bank denied me, why couldn't my money come straight to me. Now I have to wait. The bank gives me a 2/15 date. The IRS said 2/19.
The hardship has been late $ 1,300 house note, late car note, late $1000.00 light bill. Still waiting on my money.

santa barbara bank is claiming that I had joint debt with them stemming from my exhusband in 2001. Every year since then they have had me owing the entire debt. I don't recall this debt and they refuse to give me any documentation regarding it. Finally, last year they took my entire refund and after I raised holy hell they gave it back. I thought that was the end of it--but of course not. Now it's 2007 and the debt remains.
The amt of the debt is now the amt that they sent to me last year, which was supposed to be anoverpayment. I am so sick and tired of Santa barbara and Household bank. They are loan sharks hiding behind a phone. I especially have a bone to pick with a so called Manager at Santa Barbara named Kevin. He indicates that everything begins and ends with him. He is so obnoxious, rude, degrading and he appears to be a woman hater. They also seem to misplace documents that you send them and they don't recall when you call them. I have been fighting with these people since 2001 and they are taking food out of my daughter's mouth and doesn't have to account for it.