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Regions Bank |
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Teresa of Monroe, LA August 13, 2009 Do not bank with REGIONS BANK. They will STEAL your money. I deliberately went to the bank and made a deposit on Saturday 8/10/09 to avoid overdraft fees. I went shopping after the deposit was made. I checked my account on Tuesday afternoon and was hit with overdraft fees to the tune of 175. First of all my deposit had not posted. The deposit posted Tuesday night. When I went to the bank to inquire about a refund of the overdraft fees. I was told by the branch manager the computer could not post my deposit on the weekend, but at the same time it could charge me overdraft fees for purchases made on the weekend. I think we should file a class action suit. If someone puts together a class action suit please count me in. craig of atlanta, GA August 5, 2009 I had enough money in my account to cover 3 transactions. I had a pending debit and some debit for 1 that I have no idea what that is. Well I had 3 transactions that came in last night and they charged me 3 nsf fees because when they took away the pending debit it would not cover the transactions and of course they run the largest one then the small ones to get the fees. pissed of Nashville, TN July 20, 2009 Same BS that I seen regarding this bank and it seems you guys arent doing anything anyways. Isn't consumer affairs suppose to have some authority or is this all BS. I have seen so many NSF's all over the web and still no action on this mafioso bank that thrives on preying on people's money by using fraud to charge people NSF's when they had funds in their accounts. I just experienced this and am furious that they can get away with this BS. They purposely hold transactions or move them around so they can post them in the order they want to so they can charge the NSF's. Jeannie of Bay Minette, AL July 16, 2009 My husband recently changed jobs and his check was no longer direct deposited. He put his check in the bank on Friday and we went out to dinner that night using our debit card. We also stopped to get gas, picked up a few groceries... just normal activites. The next thing I know I have NSF charges to our account and I call Regions to find out what was going on. She told me that since my husband put a check in, and it was not direct deposit that we were charged for each time we used our debit card. Our account was in the positive until they placed the NSF charges! The following Monday the charges for the debits came out, but the NSF charges came out on Friday night... BEFORE the charges cleared! I am sick of Regions! They find every way they can to take advantage of their customers. I have an account at a credit union, and will be closing my account with Regions. How can they charge us the day before??!! I asked the lady about this and even told her it did not make sense, because in the past if I had an automatic draft come through and caught it online before it actually cleared I could deposit money to counteract the NSF fee. She said that it still could be done that way, but you would have to deposit with cash and not a check. Just another excuse to keep the consumers confused... and take their money. I do not see how it is legal for them to charge us NSF fees 24 hours before the debits actually clear! Marcia of Memphis, TN July 15, 2009 I made a deposit (2 paychecks) by 11:54 AM on July 2. My company's account is also with Regions Bank in Arkansas. I go shopping at 8:30 PM that evening and my debit card does not go through. The store calls their check cashing company and I'm denied. The bank tried to blame it on the store. What they don't know is when I got home, I called the 800-# and it said I had 51 available and the 1400.00 was pending!!! I had to leave a buggy full of food (120.00 worth)and I was very angry. I was told if you deposit your check before 2PM the funds are available. My co-worker, has no acct. with Regions, pays 5 to cash her check and walks right out with her money. I have had an acct. with Regions for 6 years and I can't get my money when I deposit on the same day!!! Greg of Picayune , MS June 18, 2009 They said that they had setup my overdraft protection account but didn't. I was suppose to have been setup to pull from my savings. I did not find out until I was charged 280 over draft charge. paulette of pointe ala hache, LA June 3, 2009 my egg nest is gone. i opened a saving acct before hurricane at regions in port sulphure louisiana.out of 11,000.00 i had 60.00 left. never checked on my acct. because i always had a job. then i got laid off and needed some money. well none left. so i field a police report in april then i had to wait until they get the tapes . investergater called me to view . (its my xxxx daughter in law) plain as day. now regions say they cant give me my money back because i filed a claim to late. she was not on my acct. nor did she have my id. it was the same two tellers every time she with drew. every i go to the bank i have to show my id. something is wrong with this picture. i cant even afford a lawyer. Ray of Hartselle, AL June 2, 2009 "Fraudulent" NSF OD Fees... My statements still show until this day that the account balance was good either until the NSF Fee was taken out on the first occurrence or never did reach a negative balance even after the fee was deducted... After going into the bank the first time, they pulled up some screen showing this, that and the other... The second time, I called in to report the incident and the lady said she would research it and call me back... So far, she hasn't... Chris of Nashville, TN May 22, 2009 Like many of the other complaints, I have suffered through some ridiculous overdraft charges during times I've lived literally paycheck to paycheck. The final straw for me was how they handled a fraudulent charge on my account. I was phished by an authentic looking email and website and got as far as giving my user id and password. I stopped short when they ask for my card information. The next day I had a 730 fraudulent charge to E Trade. I reported it immediately and signed an affadavit and was told I would get refunded within 10 business days. That was not acceptable to me and I voiced that because I knew my mortgage payment was due to debit later that day. And despite the fact that they would refund the overdraft fees, that still meant I would have no access to money until the credited my account back. The young man assisting me at the local branch was doing his best and trying to help but the cold beauracracy of Regions is apparently ingrained in upper management. After being on the phone numerous times with numerous people that day, I got no resolution. Of course the mortgage payment hit I was overdrawn by over 600 and I called once more and this time spoke to the Branch Manager, who was also nice but helpless to do anything for my plight. I've since learned that is many banks policy to credit the account back and withold a small fee until recovery. Regions doesn't care if a customer has no way to buy gas, eat or do anything even in cases of obvious fraud. So I am done with them. I am seeking a smaller operation where the policy doesn't rule over common sense when a customer has been victimized. J. of Johnson City, TN May 7, 2009 On Tuesday, May 5, I went to the Regions Bank on State of Franklin Road (Johnson City TN) to make a withdrawal from a CD (certificate of deposit). The very helpful employee I usually deal with was out sick, so I met with Mr. Claus B. I told him I wanted to make a withdrawal from my CD and presented the proper identification. He began tapping on his computer. After a few minutes had passed, I said that I wanted to leave the remaining money in the CD at six months, as it had been before. He said "I just closed it out. You said you wanted to close it out." I told him I had said no such thing, I clearly stated I wanted to make a withdrawal and leave the rest of the money in the CD. He told me I could not do that. I told him I had made withdrawals before and I could do that. He said once the CD was closed it it was "too late." He was extremely hostile and rude. Then he said in a louder than necessary tone, "I made a mistake, all right? I assumed you wanted to close it out." Since when do the words "I want to make a withdrawal" mean "close it out?" How dare a banking employee "assume" what a customer wants? That could be disastrous. Brink continued to be rude. He finally told me he would have to issue a new CD. He acted like it was a lot of extra work and it was all my fault. It's not my fault if he doesn't listen. I found his manner to be rude, hostile, condescending. I will never do business with him again. Advertisement
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