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Cathy of Knoxville TN (03/26/08)
I received my bank statement on Sat 03-22-08. I saw it was not right and found out that a deposit I made on 2-22-08 was not showing. I went to the bank and when they found out I did not have my receipt they said there was nothing they could do to find my money.
I am out $975.00 cash! These day with everything going up so much, I don't know what to do. I can't afford for the bank to lose that kind of money. I have banked there for years and never had any trouble, but since Regions took over it seems things are going to be different. I just ask for everyone to pray for a miracle.
Kent of Crestview FL (03/26/08)
I deposited a check from sold stocks from Primerica March 20. I was told that the check would be on hold for 7 days UNLESS thefunds cleared sooner. I called Primerica today and was told that the fund should have cleared 23 March 08 because thats when the check was taken care of by them. As of today 25 March I have NSF fee(s) due to no money in my account despite my check clearing two days ago. I'd really like this rectified after all I love Regions just not all the ripping people off methods. Thank you
NSF fee as of 800am only one but more sure to follow.
Barbara of Armuchee GA (02/02/08)
I received a NSF charge on my bank account. At the time I had very little money in my account but enough to cover things so I thought. The next day I received another NSF charge again. Both were for $62.00 a piece then the next day I received another NSF charge for $93.00. I know good n well I had money in the bank. I have not bounced a check in years untill now. OMG now I have another check coming in and it will also bounce even though i have an outstanding amount of money in my account now. I sat down and cried like a baby...I am so frustrated about this Bank. Monday I am going in and closing my account.
I am on disability from social security with no other means of living. Not sure how i will make ends meet this month. I wonder how many others have the same situation as I do.
Donna of Cottontown TN (02/02/08)
I made my deposit on 1-30-08 at 3:15 pm and it was held in pending until 2-1-08 while 3 checks went through on 1-31-08 and were sent back for insufficent funds. I was charged $99 for returned checks plus $66 for overdraft fees.
This caused my house not to be over 30 days late and has dropped my credit score and damaged my creditably with my mortage company.
Lynda of Rome GA (12/18/07)
On the day before my automatic deposit posted, I had a very low positive balance ($7.65) and a $30 pending transaction. I was charged an ISF fee of $62. When I called to find out why, I was told that the pending transaction was deducted from my available balance, which made 2 very small transactions ($22.66 and $8.02)incur the INF carged. I was also told that when the $30 check posts that night, I will receive another INS fee. That makes a total of $93 for one pending transaction. It's not right to charge an ISF for a transaction that has already been deducted from your balance especially when deducting it caused 2 additional INF charges.
This particular instance resulted in $93 INF charges when the account balance was positive. I have talked with several people that have had the same issue. Some have been charged more than $300 for overdrafts of less than $15.
Chris of Jefferson City TN (12/07/07)
I went today to cash a personal check written on Regions Bank to me and was charged a $5.00 check cashing fee. When I complained about the fee, they told me they were doing me a service, but when in fact they are taking me for a ride. How is it legal for this bank to charge $5.00 to cash their own check?
I feel like I had $5.00 stolen from me, and 1000's if not millions of other people I'm sure have been taken by this bank also.
Sharon of Ward AL (11/29/07)
I went to Region Bank in Butler, Al to make a withdrawal from my checking account it did not have no balance, the teller told me to talk to Jennifer Coleman, I asked Ms. Coleman why my deposit was not showing on my checking acc., this was Region Bank mistake and Region had to send letters for checks I wrote and I still had to pay ovedraft and NSF fee's for their mistake. Now I went to Region Bank and talked to Ms. Kathie Hubert angain she didn't give me a good understanding why their was checks being held back and why I had so many difference amount of NSF fee's. I requested a copy of the checks that was paid out of this account. I did not get copies of the checks this day only gave me a copy of the overdyaft fee's. I went back to Region and talked to Kathie Hubert again and she had an attitude and I was charged for the copies and page 1 was missing .
Monica of Indianapolis IN (01/17/07)
I received a monetary Christmas gift of $5,000 from my parents. I took it to the bank and they told me that there would be a two week hold placed on the funds because I did not have that much money to cover the check. Ultimately I was charged $400 for overdrafts to my account that would not have happened if my deposit would have been available. I decided to ask my parents to wire the money instead because I couldn't afford the two weeks without our gift. My parents wired the money the next day. I asked to have the charges reversed, but to no avail. To make matters worse, I was belittled in the process. I was even charged a fee to have money wired into my account. There is alot of he said, she said going back and forth, but the outcome was that I did have the money to cover my debits, but I was not allowed access to it.
The bottom line is that I was charged $420 to receive a gift of $5,000. All I want is for the bank to reverse the charges.
Donna of Gahanna OH (11/21/06)
Once again, this bank has tried to pull the wool over my eyes. I am in the financial industry and it amazes me that banks are not regulated closely as the fianancial industry, if they were i am sure they would not take advantage of people like they do. I have a credit card since 1994, due to my own negligence, i did not realize they were literally stealing from me on an interest rate.
I called, the young lady did lower, not as much as i wanted so i said i would pay it off and close the account. at that point she came up with a SPECIAL DEAL 2.99 FOR a period of time. so being the fool I am, I accepted. With this in mine, I paid off a higher card, then I paid 500.00 towards my old balance on this card, and made notation on my check. As usual they did not do as I ask, they applied to the 2.99 rate instead. I called, the girl was rude, she said this was disclosed to me on the phone, which it was not. She said it is in the paperwork they sent, probably in their FINE PRINT. I told her I will make a formal complaint, and close the account.
I WILL PAY MORE MONEY TO THEM DUE TO HIGH INTEREST RATE.
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