Complain about a product or service

Option One Mortgage Corp.

Irvine, CA

H&R Block • Charges • Electronic Filing • Errors • "Free" Filing • Online • Refund Anticipation Loans • Taxcut • Option One Mortgage Corp. -- News • American Home Mortgage Servicing Agrees To 8200 Modifications • Massachusetts Court Stops H&R Block, Option One Foreclosures • Massachusetts Blocks H&R Block, Option One Foreclosures • New York Stops H&R Block's Deceptive Sweepstakes Ads • California Sues H&R Block • H&R Block Sells Subprime Mortgage Unit • H&R Block Launching Its Bank • H&R Block Threatened Employees, Spitzer Charges • H&R Block Settles Tax Refund Loan Suit • H&R Block Readies New Bank as Business Soars • NY Accuses H&R Block of IRA Marketing Fraud • H&R Block Goofs on Its Own Taxes • Children's Defense Fund: Tax Refund Loans "Indefensible" • California Sues H&R Block Over Its "Instant Refund" Loans • H&R Block Doesn't Block Identity Theft • H&R Block Will Settle More Payday Loan Suits • Option One Agrees to Clean Up Its Lending Practices in PA • H&R Blocked: Consumer Groups Oppose Tax Giant's Proposed Bank • Tentative Settlement in Tax Loan Class Action • Class Action Challenges Electronic Filing Fee • Supreme Court Rejects Block Appeal in Class Action • Judge Upholds Racketeering Complaints Against H&R Block, Household • Court Clears Class-Action Suit • Tax Loans Victimize Consumers --- • All About HSBC

Dave of Wichita, KS December 30, 2008

Dave of Wichita KS (12/30/08)
My credit was under average when I obtained a mortgage loan with Option One through H&R Block. I knew the interest rate was going to be high but I didn't know it was going to hit the roof before I was able to lock in the rate. In 2006, I locked in at 13.9% interest; 7 points higher from our original quote with H&R Block. So for a full year, we were paying a king's ransom for an 85,000 dollar house. During this time, I got with credit counseling and got my credit score up considerably. I was never late with my mortgage payments until it came time to refinance. As you know, this requires quite a bit of money for appraisals and closing costs.

I started getting 11-15 nasty phone calls a day from people at Option One who didn't know a lick of English. Funny, because everyone I had dealt with before I closed on my house spoke clear English. I told them repeatedly to quit calling my house and start using the mail box. They refused, so I got with the attorney general and SHUT THEM DOWN. Anyways, It cost me 4000 + appraisal fees to get out of Option One. I'm with a way better bank now that happens to be local at 6.2% interest - less than half what I Was paying with H&R Block. By the way, H&R Block severed their lending branch; a very wise move I might add.

No consequences - just lessons learned. If you have bad credit you will pay the price. Just do what it takes to make your credit better BEFORE getting into a mortgage loan or WHILE you're in a bad subprime loan - bite the bullet for a while and REFINANCE!

Rick of Ft Pierce, FL December 19, 2008

Rick of Ft Pierce FL (12/19/08)
I was told this was a good mortgage company to go with.After the first year my motgage went up because they added on their insurance.We found a cheaper insurance,and they said we had to use their insurance company.They call every day for a payment thats not due and sometimes 2-3 times a day.They said we have been late for 3 years and we have the papers to show we have been on time every month.

It is on our credit that we have been late and a week after we had it cleared up we was approved for refinance with another finance company,it was put back on and we were denied before we could go through with the refinance.Our mortgage has gone up so far we cant afford to keep our home.We tried to contact option one we cant get anywere with them.

They are in india and you talk to anyone face to face or anyone in english.They have our credit so messed up we cant get approved for anything.I think it was their intentions to mess americans up and they are doing a fantastic job.The government gives them grants to start these businesses and i think the government should step in and shut them down.If i was told who option one was with no american to talk to, i would have went in another direction.With all the complaints i see there is nothing that can be done.

We are about to loose our home with 3 children at home and 2 stepchildren,it has caused stress in the family and stress causes sickness and fighting,and other bills get behind and we never have been behind in any bills before now.Our credit is shot because of this place. The list goes on and on.

Robin of Columbus, OH December 15, 2008

Robin of Columbus OH (12/15/08)
Option one /AHMSI Has ignored anything the Govt has told them. My rate has increased with on one mortgage which is now 9% the second mortgage is 14%. Vanessa with Apex Mortgage intentionally took me through this predator process knowing I money to put down and could not afford this payment to increase every year. She cannot be found she left company. It is outragous for The American Dream to be Jeopardized I want out of this agreement with this company. You can't speak to anyone locally and the operators cannot understand you and you can't understand them.This needs to be addressed to the Atty Generals office.

Sharmila of Clermont., FL December 11, 2008

Sharmila of Clermont. FL (12/11/08)
i am behind about 4 months on my mortgage payement, called mortgage comapany trying to work out an option but could not get any where, reps were very abusive on phone and did not want to hear anything from us, but for our home to go in to forclosure. i have five kids, can bearly put food on the table and it seem like the worlds is ending and this mortgage seem to taking advantage on citizen who wants to work something out in order to save there home. please some help! i 've contacted the help line two weeks ago and i still have'nt gotton a respond from the mortgage company.

Sandy of Englewood, CO December 2, 2008

Sandy of Englewood CO (12/02/08)
Please , If it looks like your are going to lose your home, call the HOPE NOW phone number. We have had our loan with Option One -AHMSI for 2 years. We have managed to keep our home, but have suffered at times unbearable hardship. For the harassing phone calls , write them a letter stating they are only allowed to contact you by mail.

We had to sell family heirlooms, kids cars,Antiques to stay in our home.Start writing to The Office of the Comptroller of Currency- advise them of this site. This company needs to be investigated and stopped.

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