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Option One Mortgage Corp.

Irvine, CA

H&R Block • Charges • Electronic Filing • Errors • "Free" Filing • Online • Refund Anticipation Loans • Taxcut • Option One Mortgage Corp. -- News • American Home Mortgage Servicing Agrees To 8200 Modifications • Massachusetts Court Stops H&R Block, Option One Foreclosures • Massachusetts Blocks H&R Block, Option One Foreclosures • New York Stops H&R Block's Deceptive Sweepstakes Ads • California Sues H&R Block • H&R Block Sells Subprime Mortgage Unit • H&R Block Launching Its Bank • H&R Block Threatened Employees, Spitzer Charges • H&R Block Settles Tax Refund Loan Suit • H&R Block Readies New Bank as Business Soars • NY Accuses H&R Block of IRA Marketing Fraud • H&R Block Goofs on Its Own Taxes • Children's Defense Fund: Tax Refund Loans "Indefensible" • California Sues H&R Block Over Its "Instant Refund" Loans • H&R Block Doesn't Block Identity Theft • H&R Block Will Settle More Payday Loan Suits • Option One Agrees to Clean Up Its Lending Practices in PA • H&R Blocked: Consumer Groups Oppose Tax Giant's Proposed Bank • Tentative Settlement in Tax Loan Class Action • Class Action Challenges Electronic Filing Fee • Supreme Court Rejects Block Appeal in Class Action • Judge Upholds Racketeering Complaints Against H&R Block, Household • Court Clears Class-Action Suit • Tax Loans Victimize Consumers --- • All About HSBC

Kathy of Spanaway, WA February 9, 2009

Kathy of Spanaway WA (02/09/09)
We bought our first home in May 2005 and it was a interest only payment for 2 years and then it would adjust. Ok we knew it was going to adjust so 8mo prior to the adjustment. we actually tried to refinance the house with Option one and several other companies. But no one wanted to refi it as we owed more then it worth even after all the upgrades we did to the house. So we who have always made our payments on time every month decided we will have to sell the house if the payment goes up to high. It jumped like 600 and there was no way we could afford that.

So we decided to short sale and the first offer we got was almost a full price on what we owed so we submitted everything to option one more then one time and because they took 3 months to approve the short sale the buyers walked away. We called and called and no one speaks english and they were like well don;t know what to tell you, so we got 3 more offers each one getting lower and lower and they kept taking so long to approve that we were like well if you do not hurry up we can not keep up these payments. So we gave them notice and informed them that we will be moving out and the house is still for sale.

They continued to call me for 1 year daily sometimes 3-4 times a day harrassing me and I had to re explain everything everytime they called. It was very frustrating and in the end the house was foreclosed on for 80k when they could have had 195k from the first short sale offer. They sold my second loan to someone else who now threatens us as well. But I have never had such an experience with such a unprofessional company who is supposed to be there for the consumer and is the most disrespecting, threatening, unfriendly, hard to communicate with company ever.

It is very dishearting to know that for a family to work so hard to get the dream to only have some uncaring company rip it out from under us even though we always paid on time everytime. I would love it if some how we can get a class action law suit going or if there is one I would like to be in on it as you can see the complaints on this company go back many years. 

We lost home, we lost our self respect, our children lost what all families want the american dream, and now our credit is ruined with a foreclosure on it and worries that are wages will be garnished or the huge tax ramifications. I am stressed about all of it and it makes me very sad to know that we will not be able to get another home for god only knows how long.

Tammy of Auburn, CA February 4, 2009

Tammy of Auburn CA (02/04/09)
My partner and I had refinanced our home to pay off medical bills incurred when my partner developed chronic kidney disease. We were paying over 1,600 a month just for medical co-pays, not including emergency hospital stays, specialists, etc. When we purchased our home, (our 2nd home financed through Option One), my partner was a hospital executive and I am a social worker that works for a large non profit agency. When we found ourselves falling behind we approached Option One to attempt to renegotiate our loan in order to avoid forclosure. Option One said they would be willing to work with us based on the fact that we had a catastrophic medical issue. We submitted the required paperwork on three different occasions.


After waiting three months, we received a response that as an act of good faith, we should make a mortgage payment of 1,800. We wired the money that day. Again, we waited. We called on a weekly basis and was told it was being reviewed. This went on another 3 months. We finally received their renegotiation offer. They offered to help us by raising our mortgage payment an additional 800 per month. They demanded we sign the paperwork, have it notarized and sent back within 5 days. Knowing we couldn't make the original payments, and certainly couldn't afford an additional 800 per month, but not knowing what to do. We signed the paperwork, had it notarized and sent it back. We felt cornered.

The consequence is that we left our home, turned it back over to Option One, which refused to acknowledge we were turning it over, and moved to a rental. My partner ended up in the emergency room due to stress, which increased the symptoms of her kidney disease, and I had a mild heart attack. We abandoned a home we loved and raised a child in. We have a ruined credit score (although we don't plan to own again), which makes it hard to rent in our state, and we had to leave behind much of our belongings since we didn't know when the house would be seized.

Kathy of Spanaway, WA January 30, 2009

Ok, to make a long story we bought our first home in May 2005 and it was a interest only payment for 2 years and then it would adjust. Ok we knew it was going to adjust so 8mo prior to the adjustment we actually tried to refinance the house with Option one and several other companies. But no one wanted to refi it as we owed more then it worth even after all the upgrades we did to the house. So we who have always made our payments on time every month decided well I guess we will have to sell the house if the payment goes up to high, well lets say it did. It jumped like 600 and there was no way we could afford that.

So we decided to short sale and the first offer we got was almost a full price on what we owed so we submitted everything to option one more then one time and because they took 3 months to approve the short sale the buyers walked away. We called and called and no one speaks english and they were like well don;t know what to tell you, so we got 3 more offers each one getting lower and lower and they kept taking so long to approve that we were like well if you do not hurry up we can not keep up these payments. So we gave them notice and informed them that we will be moving out and the house is still for sale.

They continued to call me for 1 year daily harrassing me and I had to re explain everything everytime they called. It was very frustrating and in the end the house was foreclosed on for 80k when they could have had 195k from the first short sale offer. The banks are not very smart. They sold my second loan to someone else who now threatens us as well. But I have never had such an experience with such a unprofessional company who is supposed to be there for the consumer and is the most disrespecting, threatening, unfriendly, hard to communicate with company ever. I would love it if some how we can get a class action law suit going or if there is one I would like to be in on it as you can see the complaints on this company go back many years.

Evelyn of Spring Hill, FL January 29, 2009

Evelyn of Spring Hill FL (01/29/09)
Refinanced with Option One through H&R Block in 1998 before all this information had surfaced on Option One. We had a 3 year ARM - of which we never received paperwork to sign in closing. Option One continued to send us the paperwork to sign saying it was an oversite at closing but we refused to sign after the fact.

In 2002, my husband was injured in the line of duty as a Volunteer Fire Fighter. To make a very long story short, Option One attempted to foreclose on the house when we fell behind on payments. We hired an attorney who had us file a Chapter 13 bankruptcy and set up an arrangement with Option One. Not only did we have to pay our Chapter 13 payments but Option One decided they didn't want to be part of the Bankruptcy and set up a different arrangement with our attorney. We were making our payments with Option One as agreed and on time.

THEN, I lost my job and when my husband was released by the doctor to go back to work, he lost his job because they only held it under the FMLA guidelines; he couldn't find a job either and was back under the doctor's care because he was released too soon. We went to our attorney who changed our bankruptcy from a Chapter 13 to a Chapter 7 including Option One (there was no equity in the home). Option One opted out of the Chapter 7 and proceeded to foreclose on the home.

Their only option given was to make up the payments from before the chapter 13, sign the arm agreement and agree to pay 400 more per month. Our attorney tried to reason with them, we tried to reason with them - to no avail. We gave up the home and let them foreclose on it in February 2004. They lost over 60,000 in the deal and I'm happy they did! But now, I'm fighting them on our credit report. Since our bankruptcy originally started in 2002 and our amended payment schedule in 2002 their 7 year statuate has expired yet they refuse to remove the foreclosure on the credit report because it happened in 2004. The FCRA clearly states from the first date of delinquency but they refuse to accept this fact (as well as Experian) and continue to report based on the 2004 foreclosure date. Plus the information Experian gives to contact the company is all wrong - and I still can't get it removed. This company is bad - everyone stay away!!!

Renee of Worcester, MA January 28, 2009

in 2002 I refinanced my home. In the process I had 2 bills paid off, one being MBNA for 5,000. To this day I am harrassed even at work that the they were never paid. I can get no one to help me prove it since the payment came directly from them, not me. Severe harrassment, unable to obtain credit of ANY sort, threatened to be arressted if I dont pay. Loss of my home and everything I owned. I do not trust lawyers, they terrify me.

Jodi of Galt, CA January 27, 2009

Jodi of Galt CA (01/27/09)
my husband was killed in a car accident on june 15th , 2007. I tried to sell our home but no one would buy it... The payment and taxes were way to much for me to handle... I tried to do a deed in lieu with them. I had faxed over 5xs, and 80 pages. I had to pay for this... I was rejected each time.

They told me the title wasn't clear ( my dead husband was on title). I went to court and got him off and that cost me some money.... Then I had to fax all the papers again , they still rejected it.... I was so stressed out, crying all the time, I also lost 25 pds. I had lost my mom, sister and husband all in 9 months. Lost my home and had to move 2x's.... I would get calls from these people , and they wouldn't even know what was going on with my situation and each time I had to explain about my husband's car accident.

It got so bad I had to go on anti-depressents....I finally gave up and told them to do what ever they wanted because they didn't want to listen to me....I had a lady who wanted to buy the house on a short sale but they took so long in getting back to my real estate agent, the lady backed out.

I ended up in the hospital a few months later with high blood pressure. They had a Indian office and no one understood anything I said. It was so ,so stessful. I lost my husband , home, and my excellent credit... I wamted to work with them but they were so difficult to understand and deal with...what could have turned out easier and better for both of us, turned into a night mare....

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