Complain about a product or service

Option One Mortgage Corp.

Irvine, CA

H&R Block • Charges • Electronic Filing • Errors • "Free" Filing • Online • Refund Anticipation Loans • Taxcut • Option One Mortgage Corp. -- News • American Home Mortgage Servicing Agrees To 8200 Modifications • Massachusetts Court Stops H&R Block, Option One Foreclosures • Massachusetts Blocks H&R Block, Option One Foreclosures • New York Stops H&R Block's Deceptive Sweepstakes Ads • California Sues H&R Block • H&R Block Sells Subprime Mortgage Unit • H&R Block Launching Its Bank • H&R Block Threatened Employees, Spitzer Charges • H&R Block Settles Tax Refund Loan Suit • H&R Block Readies New Bank as Business Soars • NY Accuses H&R Block of IRA Marketing Fraud • H&R Block Goofs on Its Own Taxes • Children's Defense Fund: Tax Refund Loans "Indefensible" • California Sues H&R Block Over Its "Instant Refund" Loans • H&R Block Doesn't Block Identity Theft • H&R Block Will Settle More Payday Loan Suits • Option One Agrees to Clean Up Its Lending Practices in PA • H&R Blocked: Consumer Groups Oppose Tax Giant's Proposed Bank • Tentative Settlement in Tax Loan Class Action • Class Action Challenges Electronic Filing Fee • Supreme Court Rejects Block Appeal in Class Action • Judge Upholds Racketeering Complaints Against H&R Block, Household • Court Clears Class-Action Suit • Tax Loans Victimize Consumers --- • All About HSBC

KP of lexington park , MD January 27, 2010

I was given a adjustable rate loan in 2005 which I was told would adjust after two years than every year after.Not the case. It adjusted every 6 months. when calling the company (which nobody ever spoke english that you could understand). I tried to get some help with the adjustable rate. I was told that they couldn't help me with that and if I was going to be late, they would be sending me forclosure papers.

However I paid my loan the best way I could. Then the next bill I received was a bill from another morgage company. They had sold my loan to another company...trying to work on things with new company but it's been a long haul.

Christopher of New Orleans, LA January 27, 2010

Its a long story, but the cliff notes version is that I was quoted in a good faith estimate a refinance loan on my house which was paid off at the time. I was offered a fixed rate, 7.39% loan for 173k, ammortized over 30 years, with no pre-payment penalty, no money down. I received at closing a adjustable rate loan,with 12.5% to start, for 173k plus 18k worth of fees wrapped into the loan, ammortized over 30 years, with a pre-payment penalty with in the first 2 years of appox. 22k, and the 18k wrapped into the loan was to be money down at closing (much to my shock and dismay).

Having proprietary knowledge of the my personal reasons for putting a mortgage on my home, the loan company and its representatives took advantage of me knowing that I had to close that day. I have been unable to get any help from anyone on any level either at any instution that has owned this note at any time. I have been served papers for at my front door because they used the Civil Sherrif Office of New Orleans to seize the property and put it in foreclosure since 5 months after the loan was issued.

I have not even been able to get an application for a HAMP loan modification...much less to have the loan ammended to the good faith quote. The fees/interest at this point (beyond the capital of the loan itself) are put the total owing at 240k...and most all additional monies owed over the original amount borrowed (191k) are interest. I have had to retain an attorney to file suit.

The foreclosure was dismissed/thrown out, a win for me, but there is no resolution of any kind. To this point in time, I have offered plan after plan to settle, but no one has accepted any offer, instead moving to re-take the property and through me out. It has hurt me financially, emotionally, and credit wise. In addition, I have a HUGE ammount of money and time invested in my home as it is a rebuilt home totalled during Katrina.

So I stand to loose all of that equity I put in which is somewhere around 150k plus my time. Moreover, these folks send representatives to check on the property frequently who sit in a vehicle on the street outside while the neighborhood watches. The house has some light damage from Hurricane Gustav, which I cannt fully repair because I am concerned its all for not at this point.

I have no place to move to nor the money to move with so they really have me in a corner; I would assume that there are a lot of people that have had a similar experience. The service who handles the loan now, Select Portfolio Servicing, is actually as bad as, if not worse, than Option One. Is there anyone anywhere that is getting help with putting these criminals in a criminal jail, not the golf course jail? Because that is where they belong.

Tasin of fayetteville, NC January 17, 2010

To make a long story short had a mortgage that started out 71,250 that was in april of 2000 here it is 2010 the mortgage co sold my account to another lender and my balance is still 71,250 monthly payments 1,061 never been refinanced. the house was destroyed by fire the insurance supposely paid mortage co.option one sold my house and my property without my knowledge.

Brenda of Houston, TX January 5, 2010

My husband and I were lured by Option One into refinancing our mortgage in order to lower our ARM rate. They promised that they could and would give us a better rate than Ameriquest. Since our rate was about to increase we said yes, we wanted a low fixed rate. Not only did we not get a low fixed rate, they manipulated us into signing on for a subprime rate. Because we were uninformed about credit ratings they told us that our good rating was actually a bad read.

Since then, I've learned that if we had gone to a regular bank we would have gotten a much better rate because our score was better than we were told. They promised us that after one year we could refinance for a fixed rate with them. They lied. Not only did they refuse to refinance, they raised our rates 3 times in six months. We went from a 700 note to a 1500 note--and they refused to modify the loan.

After we went into foreclosure, we asked them to approve a short sale. They verbally approved it but when our realtor submitted the voluminous forms and jumped through all of their hoops they refused. We had 5 bona fide offers on the house and they refused to accept either of them--the first offer was only 20,000 less than what we owed on the house, which was more than the value of the house. They sold our house in foreclosure with 5 bonafide offers on the table.

We suspect they even sold the house to one of the buyers we gave them an offer from. It was their goal all along to cause this foreclosure crisis. There was NO reason for the house to go into foreclosure. And we could NEVER speak to anyone in the United States. Every time we asked to speak to the US, they tried to talk us out of it, insisting that they could help us. It was an exercise in futility and frustration.

And for those of you who are glad they went out of business--don't be deceived. They did NOT go out of business; they merely changed their name to American Home Mortgaging. They are alive and well and still duping innocent victims. I now have a foreclosure on my record and am unable to buy a house for three years. And they put the foreclosure on my credit report dated ONE YEAR after the actual sale.

john of Vineyardhaven, MA December 31, 2009

Option one mortgage put me into a adjustable loan that was comercial and was suppost to be residential and raised My interest rate up several times in a short period of time to the point of not being able to afford from 2200.00 to 3600.00 and then they wouldnt work with me , could never find anyone who spoke good english.

Mavis of San Diego, CA November 17, 2009

I was given a bad adjustable mortgage and paid for 2 years. When I requested a new loan, modification or assistance, none was provided. I was told on my "truth and lending" statement that my payments would increase by 400 appx. but they went up 1400. No offer were made to do anything and when I asked about the difference in the amounts projected, I was told that was just an estimate. Even though the payment amounts were spelled out, Option One increased the amount to something that I could not afford.

I believe I was a victim of predatory lending just like these other people. Why has nothing been done about this by the government? So many people were scamed out of their hard earned money. I put down 10% and had good credit, but I still got a substandard loan. These types of scams should be looked into, the big business crooks just pass the problems along. Even though they would not work with me they still lost money.

The property a four-plex was sold for half the value, I could have kept it with a modification. Why was there no help provided. I am glad they are out of business, but how much were they really affected or did they cause a lot of good people to become financially ruined. Someone should have went to jail.

I lost my property; my tenants had to lose their homes. I have filed bankruptcy. The government has had to pick-up the costs. The executives at Option One are still untouched, they need to pay for the mess they created for this country and the burden they placed on everyone in a tragedy with no conquences. I have no money to file a predatory lending lawsuit just like the others the government regulatory committees have failed the country.

BRUCE of Salem, OR November 12, 2009

A Breach of Contract and Conspiracy to Deceive Complaint has been filed , Case #09P-10840, (unanswered as of 10/12/09 but filed on 10/6/09 with 14 days duty of answer) Twelfth Judicial District Circuit Court, Polk County, Dallas, Oregon, 97338. Defendant has lied to Plaintiff, by e mail and altered terms of agreement , written in e mail to Plaintiff by Dave W, VP Customer Service AHMSI.

Notice of Default and Election to Sell filed in direct violation of promises made by W, in writing, and for which Plaintiff was entitled to rely on. Sale date is currently set for 12/4/09 under Non Judicial process. Oregon provides a "dual" foreclosure option, Non Judicial and/or Judicial Foreclosure. Plaintiff is asserting his right of due process (Constitutional) to prevent what the Plaintiff believes is an unlawful attempt to foreclose and sell in order to profit from the fruit of a poisoned tree, a poisoned tree that AHMSI, Option One nourished by aggressively participating in the sub prime mortgage industry and the securitized asset backed derivative industry that is responsible of bringing the American economy to its knees and became apparent by Aug/Sept 2008.

Michael of New Bruanfels, TX September 10, 2009

Bait and Switch, I requested and was told its a 15 year fixed loan at 7% interest, and then weeks later received an overnight package, first time I ever saw anything, as it turns out its a 30 year adjustable at 14%!!! The rider was hidden away. I was told to sign/notarize and express to the title company as the closing was scheduled for the next day. No HUD Statement was ever received, nor anything prior to the overnight package. This was a scam and has cost me approximately 70,000 in interest/mortgage payments!

sharon of bradenton, FL August 22, 2009

My loan was one of those arm loans.Knowing I was going to be in trouble at the end of my two year fixed rate I also called and got no where with them.They uesed wells fargo as an assignees to take me to court.I fought in court for two years in the end they won. In 2006 is when it all started.I was involved in an auto accident an am disabled from it no one would help.I went to court on my own no lawyer.When wells fargo was the ones to sue me I did not understand? Why not Option One my loan was not sold.This is were I found out assignee to my note was wells fargo.

After I was in this for a little while I had them to file original note they tried to say they already had. Well the next day after judge said file it are you can not proceed with foreclosure they filed what they said was original. There was this thing called an alonge' to note. What the heck is this I said? Well not able to prove it I did research my self and found out what I believe it to be is that OPTION ONE went to WELLS FARGO FOR A LOAN using my DEED as collateral opening a loan in my name with out my knowledge. That why they are an assignees to my note because they did indeed hold the original note with out me knowing.

The lawyers have to mail a copy of everything to you with in thirty days of filing but thay mailed it to me three days before court. Well I did not wait for them to send it to me I went to the court house my self and got a copy of what they filed. Found the alonge' to note thing. It is to my belief a THIRD PARTY DOCUMENT it dose not belong to me but to option one and wells fargo. Take a good look at all your paper work with them and make sure you do not have one of those notes. By the way the note in with all my papers is small but all the others are the 8x8 size.

My home was sold in 2008.My name was typed on it and the only signature on it was from a Secretary from OPTION ONE, should not mine and a loan officer be on there? Why is a Secretary signing such an important document? I even went to see a lawyer legal aid as I had not a penny to my name. Shae said do you have 300,000 in equity if not why would you want your house? Well I was shocked she would even say that. I am a single parent.What dose she think? If anyone knows about this kind of thing please help. It may not get anything for me but if it can save anyone from what my boys and I went through that would be a blessing

Ray of Silsbee, TX July 3, 2009

Option One is the worse company to ever due any buisness with. I sold my home due to divorce due to losing that extra income I couldnt realy afford the payments. I closed on the house on Feb, 2005 here it is 2009 and im still fighting with them. They have on my credit report that my home was forclosed on im March 2006 thru July 2005!! I have submited all the paperwork over 10 times to get this cleared up. Even with Experian... My question through this whole ordeal is How can you forclose on a home that you dont even hold a mortgage on? They have even sent my account over to a collection agency to whom want even talk with me. There has to be some way to get this cleared 4 years is to long to still be fighting with theses fools!! Someone please help!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |