Option One Mortgage Corp.

I am a call center agent associate for AHMSI (American Home Mortgage Servicing, Inc.) in Guadalajara, Mexico with I-Gate Patni. I am totally disgusted on how my fellow Americans are being treated when it comes to their home mortgage servicing by the company I represent. I cannot believe that a bunch of incompetent, uncaring group of Mexican foreigner call center agents do as they wish with the financial situation of American homeowners who are serviced by AHMSI.

I receive calls from customers who have been victimized by errors voluntarily or involuntarily committed by fellow colleagues who do not know absolutely nothing of what they are doing. Cannot believe they can push a keyboard and totally ruin a customer's account and it is occurring daily to the point of it being routine. Is there no law that regulates and controls American based companies from outsourcing call centers that provide absolutely outrageous customer support?! I mean to have incompetent call center outsourced for services such as cable TV or cellphone services is one thing, but this is an issue about people's homes, our dreams. How can it be placed in the hands of irresponsible outsourced call centers? Where is our government?!

I had my home sold in foreclosure. It is extremely frustrating, when the mortgage company kept adding home insurance and the amount of money they wanted was three times what the monthly payments were. I asked for them to talk to the Insurance Agent to get the account straighten out. But each time another insurance was added. Sadly after three years of this, my home was sold on foreclosure. I had to remove my elderly parents and family from the home and find a place for us to live. Hopefully a unique person would look into this, at least to explain what went wrong.

Option One, aka American Home Mortgage services, holds our mortgage, and we fell behind. We have continued to make payments that we were able to, and they kept accepting. They told us we were able to re-modify our loan, and it was approved. We signed the paperwork and returned to them. Our subsequent payments were not changed, and we fell further behind. Since 9/28/2011, we have been working with the bank to get monies owed out of our 401k account.

Today, 10/12/2011, we tried to pay what they told us was amount due from their hardship letter and withdrawn from our 401k account. The letter we have states what is owed by 10/11/2011. We tried to make the payment yesterday, but we were told that we had to Western Union the payment. I spoke to a supervisor, and they said I could do it tomorrow, 10/12/2011.

Today, the Western Union states they need cash only. The Citizens Bank does not have on hand $23,000. I called the mortgage company again, and I was told that my number had expired and I owe an additional $10,000. We are now on the phone again with them, and we are being transferred.... They said we needed some other letter that was never given to us for a "reinstatement."

I purchased my home in January 2007. My mortgage company was Option One Mortgage.

In March 2007, I had to have a heart surgery and a heart defribulator installed. I was out of work for six to eight weeks and I got behind on my payments. I was able to get it straight again but then in July 2007, I had problems with my defribulator. I missed work again and was unable to make my payments. I struggled to make my payments and the mortgage company offered to work with me to get things straightened out. Everything was going better for me and then in 2008, the company I was working for have closed without notice. I was out of work for ten months before I was able to find a new job. By then, I was so far behind on my mortgage that I could not get caught up.

Option One Mortgage was taken over by American Home Mortgage. In order to kept my home, they wanted a huge amount of money and gave me five days to get the down payment to them and then I was to pay, basically double my house payment, over the next six to nine months. I could not come up with the money so I had to file Chapter 13 in December 2009 in order to keep my home. After I filed bankruptcy, the mortgage company sold my home anyway and I had to get it back from the investor that bought it. I had my Chapter 13 dismissed. They then offered to do a loan modification and I was told not to make any payments on my home until they got the modification done which took almost six months. My payment was lowered by almost $400.00 a month and my interest rate was lowered also. I made a couple of payments and my husband's company downsized and he lost his job of fifteen years. I missed a payment on my mortgage and because they said it was within my trial period, they were going to foreclose again.

I talked with someone else and was told that they should be able to do another loan modification. I was told again, not to make any payments untill the loan modification was complete. When I got the papers on this modification, my payments were back up higher than they were before the first modification. If I could not make them before, how did they expect me to make these payments. Not only was my payment higher that it had ever been, my mortgage balance went from $156k to $197K. My husband finally found another job but was making less than half of what he was making at his previous job. We still could not afford the payments that the mortgage company had set for us. Then my husband got hurt on the job in July 2011. He had to have surgery on his foot and has still not returned to work. His company is not paying him the full amount of a workman's compensation because he had only been with the company for six weeks.

I tried to work something out with the mortgage company but again, they wanted a large amount down and then almost double my mortgage payment for six months. Of course, I could not make these payments either. I was told that they may be able to do another loan modification so I sent in all the requested paperwork but was told that since the other one was not a year old (it will be in Dec) that they could not help me. My home went into foreclosure and will be sold tomorrow, September 6th 2011.

I got a mortgage for my first house through Option One Mortgage. I didn't realize at the time that the mortgage was subprime. The interest rate of 8.4% was not fixed and due to reset in 2 years.

In 2007, I was permanently injured at work and I wasn't able to pay the mortgage. Option One started foreclosure. I'm disabled and can't afford to pay the mortgage to keep utilities and food in the house. And they are relentlessly calling me every day with threats of foreclosure. Please help.

We went through exactly the same scenario like everyone else. My husband was in a car accident and I'm already unable to work due to a disability. We were unable to make our payments. We called the company right away, and "oh did they understand," yes they did. They had told us since our credit had been good with them, that we could go without paying for a couple of months. And that we could work on a modification to put those payments at the end of the loan. It never happened! We were constantly on the phone (with someone you could never understand) they claimed they never received our faxes of our paperwork after it was even sent out 23 times.

They kept saying they needed more money to set this modification for filing, recording, blah, blah, blah. After $7000, we knew we still were in no firm situation of keeping the home. So, we decided to just let go. We couldn't take the stress anymore. But after reading thousands of comments, I can only hope someone would bring this company forward and help everyone who has been taken advantaged of. That whatever attorney takes this on, they will definitely be someone very special. It takes a special person to take this on, to go forward and to help so many who have been hurt and humiliated and that Justice shall be served.

We are looking for others wanting to file a class action lawsuit against Option One. We received a loan that was not what we expected. We were told one interest rate and were given another. We tried to rescind but was told by a service representative in India that they could not help us unless we went behind in our payments because Option One was going out of business. Please email if you would like to file a class action against this company whose new name is Sand Canyon Investments.

I was a customer of Option One / H&R Block mortgage company.

In May of 2007, my job of 16 years burnt down. Knowing that I was in serious trouble money wise, I immediately called my mortgage company and inquired about what options they may have for me. I was told at that time that until I was behind 3 months on mortgage payments that there was nothing that they could do . I explained that my ability to pay in full was not going to be possible that my job had burnt down and the money I had coming in was slashed drastically.

I also learned at this same time that my mortgage payment would be adjusted on May 31 from 8.7% to 11.65%, changing an already high payment of $971.00 to $1,231.00. This mortgage payment did not include an escrow account, I paid my taxes and insurance separately. I did indeed fall behind on my payments and contacted Option One again to go over my options for mortgage reduction. I was instructed to send in information proving my situation, the fire at work and the money I had coming in.

I did all of this and they responded with a letter stating they would consider a Loan Modification only after I sent them a payment of $2,000 and even with this payment, they could not guarantee me if I would get a reduction of any kind, let alone one that would help me to be successful in allowing me to keep my home of 8 years.

I tried unsuccessfully to get a new loan from all the lenders I could call but by then, my credit had been damaged and I was told over and over that I was upside down in this house and that the value was not enough to get any other loan. So they happily foreclosed on me and sold my home for $70,000 taking a loss of $52,000, but made me no offer of letting me continue on.

We had our mortgage with Sun Trust in GA and it was sold to Option One immediately after signing our loan papers in November 2005. The bank had arranged for the cost of the house and a 2nd mortgage to buy our house. The house note was still less than rent. We did not totally understand all that was said at signing, yet we are educated individuals who were made to feel foolish for "not knowing" and asking questions. We paid our bills online monthly and faithfully. In December 2007, gas prices were up and our daughter had been in the hospital in FL for the full month of November. My husband, a licensed and ordained minister, functioned as a non-profit organization doing counseling. He continued to see clients regardless of their ability to donate.

Our income was directly affected. It became increasingly difficult to make ends meet as the recession was in action long before it was actually declared a recession. The gas hikes started, the problems and the cost of everything soared, and people could not afford to keep up.We kept our notes up and had tried to work out other options, but they kept changing the information on us and the time frame. My husband was working with a guy for a short sale, but they would not allow him the time to get his monies together. Then when they sent notice we were being foreclosed on and the house was not underwater, the bank said they were willing to take it and pay us to leave it clean and ready for re-sale.

They even sent out an inspector who assured us it would act as a sale and we were given the bonus money for the excellent condition of the house. We had made several improvements that included hardwood floors on the main level, bathroom remodeling, and had freshly painted every room in the home in neutral colors. The inspector acted more like an agent and loved the house. She assured us all monies were taken care of and we would walk away without owing anything. Yes, we have had a letter and I hope I can find it with the moving and everything we own being in storage.

Then in April of 2010, we get a phone call saying we are in default of the second mortgage on the house and we are obligated to pay it. We do not have nor can afford $33,077.26. They have us set up to pay $336 a month once we catch up the past due amount that has been since June of 2008. I have told them all we can afford is $80 a month until we can make a full payment or until we can make a reasonable buy out option. My husband is not even making $50,000 a year. We are living with my mother because we had to relocate, and we have this foreclosure on our credit. I don't know what would have happened, but we had options open until they foreclosed so quickly and gave us different information, depending on who you talked to and the time of the day. There was such inconsistency, literally, they wore us out and in no time, we were homeless. Now, we live with family, thankfully have a job, but owe all this money and have our credit ruined.

We are in our 50's. The odds of us finding or making a major difference in our lives at this time is gone. Physical damage cannot be measured when you lose your own place to live and have everything you own in storage. It is like you are already dead. We have been married to each other for 33 years. We have neither had an affair; we have three wonderful children, a son-in-law, and one precious grandchild. We have played by all the rules and have been faced with this. I am emotionally exhausted. I am a diabetic, which has just gotten worse with the stress. I am not going to complain just for the sake of it, but it has taken what we have worked for and dreamed of having. All we wanted was our own home, a place for our children to come to create memories and enjoy life. It is gone. We will never dig out. I cannot talk about without crying and I cannot allow myself to think of the loss without sinking.

During all of this, we have not filed for unemployment, food stamps or any other form of government aid. I have felt it was wrong all along about the way they did us with the house. Then to have this other thrown at us now is a killer. I know we cannot get the house back or anything, we have had to move to a different state. My best hope is to not have this $33,077.26 hanging over our head with the monthly threats. I pray there is something that can be done or some error in the foreclosure that can take care of the financial error. The lady told us we would owe nothing.

I bought my house through HR Block who never notified me that they sold it to sub-prime Option One. I pay my mortgage electronically so there is not mix up. The house appreciated to $1.1M. I was doing contract work in CA when I broke my hip and missed only one payment. I was told suddenly by Option One that my "money was no good to them new. " This was meltdown time. I offer to pay double, etc. the mortgage but they wouldn't negotiate. Then I discover that they were moving to foreclose on me. I fought for 2 years to prevent it but they won and I lost my home.

Mr. Joe ** lied to us and said our mortgage would be less than what we were paying, to find out it was more how did we get this kind of a loan. He had done something with the paper work. Now we cannot pay our mortgage and we have a son who is very sick. How can you people let this happen? Mr. Joe ** is a con man. Mr. ** came to my home with a lady and with Ryan ** who is now going to the Supreme Court for fraud. Mr. Ryan ** did my mortgage first and they are friends. They both did this refinance but you as a bank did not pick up on any of that. My husband and I could not afford this kind of mortgage and put made up numbers on these papers. What is wrong here?

I got loan through Option One under false pretenses. They used my home phone number for my social security number. I have been married for ten years and sent them paperwork time and time again with marriage license, driver's license, social security and still under old name. My home is going in foreclosure because I had operation and cannot take care of it.

We have buyers for the home and property, but they're getting tired of waiting because the mortgage company will not agree to an amount which is three times of what my home is worth.

The last week of September 2005, a loan officer from H&R Block Mortgage (Option One) visited my terminally ill mother in the hospital to fill out paperwork for a new mortgage. The loan officer was aware of my mother's health condition which is why he made arrangements to do the loan at the hospital since she wasn't expected to live more than one month and would not be returning home. The loan officer also had my blind father (Henry ***) sign the loan. My father was told that the officer was from H & R Block and he was signing tax documents.

My mother died two weeks later on October 6,2005. Option One claims they issued a check to my mother for over $100,000 on October 1st, yet there is no sign that she ever received any money. There was no money in the bank. No check was cashed for that amount according to the bank and there is no physical way that I know of for a dying woman in the hospital to cash and spend $100,000 in two weeks from a hospital bed and even if she somehow found a way to spend said money and they really did give her a check for the above amount, is it really common, legal practice to give a dying woman a new 30 year mortgage? My father, Henry, (who is blind and therefore I am transcribing this) was left with a $100,000 mortgage on a house that was paid off prior to the loan officer's visit.

The house only appraised at less than $60,000. So my father lost his home of over 30 years He tried to keep up the payments but the loan was sold to AHMSI who put in forced insurance on top of his existing policy that never lapsed and increased his payments from $650 a month to $1200 a month. This forced insurance pushed my father, a blind veteran, out of his home. Even with a statement from State Farm insurance company saying that his original homeowners policy was paid in full and in effect, AHSMI refused to remove the forced insurance they bought, claiming to have paperwork showing that he did not have insurance. AHSMI refused to share copies of this erroneous paperwork with my family or State Farm saying they did not have any responsibility to do so.

H&R Block/Option One may have started the problem by extending a loan to someone they knew would not be able to pay. AHMSI put the final nail in the deal by putting overpriced, unnecessary insurance in place and refusing to prove why. Henry had insurance through State Farm. State Farm confirmed this and AHMSI was asked why a second policy was put in place. They refused to share their "proof" of lack of insurance with both Henry and State Farm. How can this legally go on?

I started to get behind due to bad tenants and lack of business. The banks that were to be returned from sent letters. Representatives from the bank and told my tenants not to pay my rent before they had the right to. This made me fall farther behind till I could not catch up. They lied in court. They got false evictions in the wrong names of occupants and they kept my money that was to be returned to me. They left utilities on in my name. I can go on and on. They never filed foreclosure deed until four days before court date. They kicked me and my babies out on the street. I lost everything due to their actions. I was homeless for three months with three kids. I lost $150000 plus equity.

This mortgage, has been a fraud, scam. In october 2000, i had an appointment with Elwood T., a broker at Traco mortgage company. He had gotten me a loan previous to this loan Through Delta Funding in 1999. He had all my previous information. I arrived, at his office in salisbury, maryland, after hours this day in question, stating, the Lawyer, Keith S., in Bear, Delaware, was on vacation, but I should sign these blank papers, and he would see that the lawyer would get the papers. He along with the Lawyer, would place the mortgage on my property. It didn't happen, this way.

The mortgage, was paced on a single lot, not with my house on it. Mortgage company found this out and come after me for the mistake, of course the broker, got off scot free. The lawyer got punished for notarizing papers in Delaware instead of Maryland where I signed blank papers, trusting the broker, Mr. T. I was ordered, to Dover, Delaware, New Castle, instead of sussex county, where I lived all my life. I fought this scam by myself, Filing chapter 11 and chapter 13 on several occasions, trying to save my home, I have lived here since 1964.

In 2004, Option One Mortgage, California, out of Delaware pressed for a modification, never been proved it was ever gotten. In 2006 a Judge granted a judgement which was not right. My attorney, James T., Georgetown, Delaware, was punished, but I couldn't find any Lawyer to sue him. I ended up with a massive stroke in 2006. Why can't lawyers who do wrong, get punished. A law should be made for this. Please contact me, at once.

Economic - well, we all know what happened to the Sub-Prime market. I believe their inability to perform their jobs effectively, ignoring the warning signs being raised by the branch offices, and using money in an un-wise way, all contributed to the company failing and the economy going along with it.

My name is Beverly the power of attorney for my father currently in a nursing home. He received a 2007 1099-Misc stating non employee compensation $28,241.64 ref acct LD10659837. Receipents identification number 20-3664423. This is money Option One Loss Draft department paid to the licensed contractor that made the repairs to my father's home after a fire. The IRS is penalizing my father for income earned. I called Option One and was told to fax a letter explaining to their Resolution Department @ 866-795-6529. The first letter was faxed on 9/28/09, 2nd on 11/9/09 and 3rd on 12/2/09. Each time I called customer service they told me it was being worked on. Option One has outsourced their customer service the reps are unable to answer questions properly. I expect better service from a financial institution. In the meantime because of their errors my father is being penalized for money he did not earn. With the correspondence I included a copy of power of attorney document, a copy of the insurance claim money sent to the loss draft dept, A copy of the license contractor agreement sent to Option One Loss Draft department.

On October 31, 2008, I received a telephone call from my State Farm Insurance agent asking me if I had refinanced my loan. I had not, she said that they had not receive the home insurance due on our property and had called the mortgage company and found that it had been paid off. She also said the name of the mortgage company was American Home Mortgage and I said our lender was Option One. She made me aware that American Home Mortgage had purchased Option One. I was not aware of this and had been sending my payments to Option One.

I called the number she gave me for American Home Mortgage and they said everything was fine with the loan. I relayed what my agent had said to me and the representative referred me to another person who told me that my property had been auctioned off in July during the same time that American Home Mortgage had finalized the purchase of Option One. I was flabbergasted! The man told me that my property had been foreclosed on in February of 2008. I had never received any paperwork regarding a foreclosure and my husband and I had been sending monthly payments. He referred me to his manager and she confirmed what he had told me.

My husband and I had moved from our property in Carlotta, CA to Santa Rosa, CA for job reasons and were remodeling and refurbishing our property to put it on the market. We were waiting until the selling market was better. We had been going up to the property every weekend until June of 2008 and was not aware in any way that anything was amiss. We started a lawsuit in January of 2009 and according to our lawyer, we'll probably not win. My husband had been late with the November and December 2007 payments. I made a double payment in January of 2008, the amount they said would bring us current.

Payments were made after that with no indication from Option One that a foreclosure was in the process. We were not aware of this foreclosure! If we were aware, then why would we pay almost $2000.00 a month for the next 10 months? We had heirlooms, vehicles, furniture, hand tools and multiple saws up on the property. All our home records were still up there. We are not able to get any of it back! This is unconscionable to say the least. We would appreciate any help that we could get at this point. Advice, etc.

I was given an adjustable rate loan in 2005, which I was told would adjust after two years then every year after. Not the case. It adjusted every 6 months. When calling the company (which nobody ever spoke English that you could understand), I tried to get some help with the adjustable rate. I was told that they couldn't help me with that and if I was going to be late, they would be sending me foreclosure papers. However, I paid my loan the best way I could. Then the next bill I received was a bill from another mortgage company. They had sold my loan to another company, trying to work on things with new company, but it's been a long haul.

It's a long story but the Cliff Notes version is that I was quoted in a good faith estimate a refinance loan on my house which was paid off at the time. I was offered a fixed rate, 7.39% loan for 173k, amortized over 30 years, with no pre-payment penalty, and no money down. I received at closing an adjustable rate loan, with 12.5% to start, for 173k plus 18k worth of fees wrapped into the loan; amortized over 30 years, with a pre-payment penalty within the first 2 years of approximately 22k, and the 18k wrapped into the loan was to be money down at closing (much to my shock and dismay).

Having proprietary knowledge of my personal reasons for putting a mortgage on my home, the loan company and its representatives took advantage of me knowing that I had to close that day. I have been unable to get any help from anyone on any level either at any institution that has owned this note at any time. I have been served papers for at my front door because they used the Civil Sherriff Office of New Orleans to seize the property and put it in foreclosure since 5 months after the loan was issued.

I have not even been able to get an application for a HAMP loan modification, much less to have the loan amended to the good faith quote. The fees/interest at this point (beyond the capital of the loan itself) are put the total owing at 240k and most all additional monies owed over the original amount borrowed (191k) are interest. I have had to retain an attorney to file suit.

The foreclosure was dismissed/thrown out--a win for me, but there is no resolution of any kind. To this point in time, I have offered plan after plan to settle but no one has accepted any offer; instead they're moving to re-take the property and throw me out. It has hurt me financially, emotionally, and credit-wise. In addition, I have a huge amount of money and time invested in my home as it is a rebuilt home totaled during Katrina.

So I stand to loose all of that equity I put in, which is somewhere around 150k plus my time. Moreover, these folks send representatives to check on the property frequently who sit in a vehicle on the street outside while the neighborhood watches. The house has some light damage from Hurricane Gustav, which I can't fully repair because I am concerned it's all for not at this point. I have no place to move to or the money to move with, so they really have me in a corner. I would assume that there are a lot of people that have had a similar experience. The service who handles the loan now, Select Portfolio Servicing, is actually as bad as, if not worse, than Option One. Is there anyone anywhere that is getting help with putting these criminals in a criminal jail, not the golf course jail? Because that is where they belong.

To make the long story short, I had a mortgage that started out $71,250. That was in April of 2000. Here it is, 2010, and the mortgage company sold my account to another lender, and my balance is still $71,250, despite of the monthly payments in the amount of $1,061. It has never been refinanced. The house was destroyed by fire. The insurance supposedly paid the mortgage company, Option One, sold my house and my property, without my knowledge.

My husband and I were lured by Option One into refinancing our mortgage in order to lower our ARM rate. They promised that they could and would give us a better rate than Ameriquest. Since our rate was about to increase we said yes, we wanted a low fixed rate. Not only did we not get a low fixed rate, they manipulated us into signing on for a sub-prime rate. Because we were uninformed about credit ratings, they told us that our good rating was actually a bad read. Since then, I've learned that if we had gone to a regular bank we would have gotten a much better rate because our score was better than we were told. They promised us that after one year we could refinance for a fixed rate with them. They lied. Not only did they refuse to refinance, they raised our rates 3 times in six months. We went from a $700 note to a $1500 note--and they refused to modify the loan.

After we went into foreclosure, we asked them to approve a short sale. They verbally approved it but when our realtor submitted the voluminous forms and jumped through all of their hoops, they refused. We had 5 bonafide offers on the house and they refused to accept either of them. The first offer was only $20,000 less than what we owed on the house, which was more than the value of the house. They sold our house in foreclosure with 5 bonafide offers on the table. We suspect they even sold the house to one of the buyers we gave them an offer from. It was their goal all along to cause this foreclosure crisis. There was no reason for the house to go into foreclosure. And we could never speak to anyone in the United States. Every time we asked to speak to the US, they tried to talk us out of it, insisting that they could help us. It was an exercise in futility and frustration.

And for those of you who are glad they went out of business--don't be deceived. They did not go out of business; they merely changed their name to American Home Mortgaging. They are alive and well and still duping innocent victims. I now have a foreclosure on my record and am unable to buy a house for three years. And they put the foreclosure on my credit report dated one year after the actual sale.

Option one mortgage put me into a adjustable loan that was comercial and was suppost to be residential and raised My interest rate up several times in a short period of time to the point of not being able to afford from 2200.00 to 3600.00 and then they wouldnt work with me , could never find anyone who spoke good english.

I was given a bad adjustable mortgage and paid for 2 years. When I requested a new loan, modification or assistance, none was provided. I was told on my "truth and lending" statement that my payments would increase by $400 appx. but they went up $1400. No offer were made to do anything and when I asked about the difference in the amounts projected, I was told that was just an estimate. Even though the payment amounts were spelled out, Option One increased the amount to something that I could not afford.

I believe I was a victim of predatory lending just like these other people. Why has nothing been done about this by the government? So many people were scamed out of their hard earned money. I put down 10% and had good credit, but I still got a substandard loan. These types of scams should be looked into, the big business crooks just pass the problems along. Even though they would not work with me they still lost money.

The property a four-plex was sold for half the value, I could have kept it with a modification. Why was there no help provided. I am glad they are out of business, but how much were they really affected or did they cause a lot of good people to become financially ruined. Someone should have went to jail.

I lost my property; my tenants had to lose their homes. I have filed bankruptcy. The government has had to pick-up the costs. The executives at Option One are still untouched, they need to pay for the mess they created for this country and the burden they placed on everyone in a tragedy with no conquences. I have no money to file a predatory lending lawsuit just like the others the government regulatory committees have failed the country.

A Breach of Contract and Conspiracy to Deceive Complaint has been filed , Case #09P-10840, (unanswered as of 10/12/09 but filed on 10/6/09 with 14 days duty of answer) Twelfth Judicial District Circuit Court, Polk County, Dallas, Oregon, 97338.

Defendant has lied to Plaintiff, by e mail and altered terms of agreement , written in e mail to Plaintiff by Dave W, VP Customer Service AHMSI.

Notice of Default and Election to Sell filed in direct violation of promises made by W, in writing, and for which Plaintiff was entitled to rely on. Sale date is currently set for 12/4/09 under Non Judicial process. Oregon provides a "dual" foreclosure option, Non Judicial and/or Judicial Foreclosure. Plaintiff is asserting his right of due process (Constitutional) to prevent what the Plaintiff believes is an unlawful attempt to foreclose and sell in order to profit from the fruit of a poisoned tree, a poisoned tree that AHMSI, Option One nourished by aggressively participating in the sub prime mortgage industry and the securitized asset backed derivative industry that is responsible of bringing the American economy to its knees and became apparent by Aug/Sept 2008.

No HUD Statement was ever received, nor anything prior to the overnight package. This was a scam and has cost me approximately $70,000 in interest/mortgage payments!

My loan was one of those arm loans.Knowing I was going to be in trouble at the end of my two year fixed rate I also called and got no where with them.They uesed wells fargo as an assignees to take me to court.I fought in court for two years in the end they won. In 2006 is when it all started.I was involved in an auto accident an am disabled from it no one would help.I went to court on my own no lawyer.When wells fargo was the ones to sue me I did not understand? Why not Option One my loan was not sold.This is were I found out assignee to my note was wells fargo.

After I was in this for a little while I had them to file original note they tried to say they already had. Well the next day after judge said file it are you can not proceed with foreclosure they filed what they said was original. There was this thing called an alonge' to note. What the heck is this I said? Well not able to prove it I did research my self and found out what I believe it to be is that OPTION ONE went to WELLS FARGO FOR A LOAN using my DEED as collateral opening a loan in my name with out my knowledge. That why they are an assignees to my note because they did indeed hold the original note with out me knowing.

The lawyers have to mail a copy of everything to you with in thirty days of filing but thay mailed it to me three days before court. Well I did not wait for them to send it to me I went to the court house my self and got a copy of what they filed. Found the alonge' to note thing. It is to my belief a THIRD PARTY DOCUMENT it dose not belong to me but to option one and wells fargo. Take a good look at all your paper work with them and make sure you do not have one of those notes. By the way the note in with all my papers is small but all the others are the 8x8 size.

My home was sold in 2008.My name was typed on it and the only signature on it was from a Secretary from OPTION ONE, should not mine and a loan officer be on there? Why is a Secretary signing such an important document? I even went to see a lawyer legal aid as I had not a penny to my name. Shae said do you have 300,000 in equity if not why would you want your house? Well I was shocked she would even say that. I am a single parent.What dose she think? If anyone knows about this kind of thing please help. It may not get anything for me but if it can save anyone from what my boys and I went through that would be a blessing

Option One is the worse company to ever due any buisness with. I sold my home due to divorce due to losing that extra income I couldnt realy afford the payments. I closed on the house on Feb, 2005 here it is 2009 and im still fighting with them. They have on my credit report that my home was forclosed on im March 2006 thru July 2005!! I have submited all the paperwork over 10 times to get this cleared up. Even with Experian... My question through this whole ordeal is How can you forclose on a home that you dont even hold a mortgage on? They have even sent my account over to a collection agency to whom want even talk with me. There has to be some way to get this cleared 4 years is to long to still be fighting with theses fools!! Someone please help!

I got 2 months behind on my own mortgage with Option One Mortgaging Inc. I sent my third month payment in but Option One sent it back to me and filed a NOTICE OF DEFAULT dated 4-15-08 in the amount of $9,725.89. I called Option One right away to find out how to make the payment and cure the default. I was told that my payment was now $14,100.00 and I would have to sign a forbearance agreement right away or my house would be sold. By the time they put together a forbearance agreement, which was 2 weeks latter I owed them $30,884.60. Option One wanted me to send them $7000.00 overnight and make $5,971.15 payments for four months, which I did.

Before my last payment was due I was recommend to talk to the owner of Eagle Crest Terry Whitington III, a loan modification company. He assured me that he dealt with this kind of stuff all the time with a great success rate of 99%, and he was sure he could help me. I agreed to work with him. I paid him $2000.00. He called and told me that he had talked to Option One; he said Option One told him to have me make my regular payments, which I did. I just recently found out he is not listed with the DRE. Option One would not except my payment.

I called Terry Whitington III but would not answer any phone calls from me. I called Option One and was told that If I sent them $10,000.00 over night and agreed to pay $6,000.00 a month for one year they would stop the foreclosure proceeding. I could not do that so I filed bankruptcy to stop the sale of my home. As soon as the bankruptcy was dismissed Option One sold my home to Wells Fargo. The first I knew about this was when I got an eviction notice.

I am still living in my home and desperately trying to keep it. I am trying to work with Wells Fargo but they are not being very cooperative. I thought the banks were trying to keep people in their home! Before this all started I was never late with my payments. All my houses have gone into foreclosure. I could sure use some help. I have written every one I can think of including the president, Oprah, Dr. Phil and every Senator and Congressmen. I love my home and don't want to leave it. PLEASE HELP!

I am a single mom with 3 childern, My home is not in my name anymore but I still live in it. I have been put through a year and a half of HELL not knowing if I will have a place to live or not. I have ended up in the emergency room twice from stress, I have even thought about doing myself in. my credit is ruined. I Thought the banks were supposed to work with the consumers. But Option One flat out told me they would get my home one way or another.

They over valued our home and did a no doc loan after they were told there was no income at that time.

Now we are in foreclsure and the sheriff sale date is July 6th of 2009.

Can you help?

Thank you.

The family were victims of a bad loan which adjusted in July 2008. They were unable to make these payments and tried so hard to work with this Lender and got no cooperation. In the end, they were only offered a 2 year interest only modification. Due to their language barrier, they were taken advantage of by this bank.

The end result was being forced to leave the home as it was auctioned off at $49,700.00 The purchase price in June 2004 was $240,000. This is so wrong not to work with this family so they can keep their home and chose to auction off the home for so cheap.

i have read the articles from those who had similar problems with option one. the home was hit by a hurricane in 2004, called the insurance company the nightmare began. i was already in trouble with option one as my husband became very ill and had 10 percent of his lungs working but they did not want to work with me, so i had to file bankruptcy, could not pay my home insurance, they placed forced insurance that was more expensive, but to add insult to injury, a hurricane took out my room when a 40 foot tree fell on the house, took out a section of the roof, took a fence down, broke tiles, etc. i called and they also gave me the runaround for almost two years, i called fema to see if i could get help to at least fix the roof, it was too late fema stated i did not meet the deadline.

i than called my safe florida for additonal help and was told that i lived in the wrong zip code, there was no help for me to get the roof repaired or replaced, i was amazed that because of a zipcode i was not eligible, my response to them at that statement that they made was when hurricanes go through florida, does the hurricane skip the zip code which i guess is in a plastic bubble. with that i called the insurance company and once again was given the run around. out of pocket expenses to fix what i could ex tiles, new ac, etc put me once again behind on my payments, i called and told them if they would address the issue with the insurance company, they told me that they did not have to. un top of this, my house was diagnosed with a sinkhole, in which was fixed via option one with insurance money that they had collected.

at this point i thought things would move ahead and i would be able to get the necessary funds to put the house back to its original state. i was wrong, they jerked me around even more. i called them almost every day and they needed one form or another to get permission from the mortgage dept to ok the money to be released. i had to have the health dept come out as we were all getting sick only to find out that we had mold that was entering the kitchen down the walls, in the walls and the ceiling were caving in, i called the health dept who came in and tested it and told me that it was imperative that i correct the problem, i sent this letter to the mortgage company and they ignored even the letter from the health dept, sent them the report and all.

so for four years, my whole family was breathing in spores from the mold, the attic was infested with mold and mildew and it had finally made it into the house over four years. i can tell you more but i would have to write a book. all i can tell you is that option one purposely wanted me to walk away, so that they could keep the insurance money and the house. i even offered to sell the house as a short sale, the offer was close but they refused it stating i owed more, the bottom line i got screwed by option one they got the house, they got the money, they sold the house, got more money, my credit is shot and noone really gave a damn including the insurance regulators of tallassee. they also blew smoke you know where. they intimidate you to the point where you just walk away. so they win. they had over 85,000 dollars sitting in the mortgage dept, lied about as i called the insurance company who told me that i had sent a check to them back in January, they claimed that the never got it, by the way they called him in april to state they never got the check, how convenient, he stopped the payment and issued them another just fice days prior to foreclosure, th

Like so many of the others writing about Option One, I too have had nothing but problems with them. My loan was sold to them within the first year. Unless you are willing to be loud and nasty right back at them you will get NO WHERE. Knowing that my industry would see hard times I placed my house on the market in 2008. When I inquired about getting my escrow out to pay my taxes at closing they REFUSED to send it to me stating it was company policy. They said they would send it to me 30 days AFTER the loan was paid off.

I did not accept that as an answer anr proceeded to get very load and very ugly with them, letting them know it was MY money. In the end after MANY weeks, I closed the ecrow account and they sent the check. I have my house back on the market in 2009 hoping to sell as my pay has been devastated due to the current economy. I contacted Option One in January to give them advance notice that my pay change was happening and to find out what they could do to help, their advice was to turn off my cell phone and cable and get a part time job.

They call you starting the 2nd day of the month. Do yourself a favor and put them on ignore. You will not speak to anyone who can help or who you can understand. They are abusive. From reading all the stories it appears they WANT to FORECLOSE on properties. It appears the investor needs a write off. May their ill intentions hit them ten fold. Shame on you Option One.

i ha a loan with option one mortgage. like many i got behind in my payments. My daughter who was renting the house got approved to buy the home. one day before the forclosure date (they waited this long to communicate with me) and after my daughter was approved by another lender to purchase the home they refused her purchase and continued with the foreclosure. i lost alot of money as the home was to be sold for more than the mortgage payoff and they still refused. i to had a second mortgage that was sold off by option one and now i am left with a default loan as well

my daughter was left homeless and was forced to vacate the property asap. i lost any money i was to recover after both mortgages would of been paid in full. how does this happen? why take a loss when a fully qualified buyer is willing to purchase the home before the forclosure? is there any retaliation? we worked long and hard to save this home and option one would not communicate/nor reverse the foreclosure action. they dont even speak english and they never return calls.

I had lost my job in June of 2007. I had found out that my loan was an ARM just a few months before I lost my job. I had contacted Option one about a loan modification. I tried for a loan modification 3 seperate times. Each time I had to refax the necessary papers. Each time they told us we didn't qualify. They conviently kept forgetting to include something in their calculations. Finally, in the end, my husband, two kids and I tried of the stress of dealing with Option One moved into a rental.

Now a year later, we are still having to deal with this company because they cannot get us a corrected 1099A. I started the process at the beginning of the month and it is now the end of February and I still don't have a corrected copy. They tell me to go online to access it but their system won't let me. I have talked a bunch of different people and they can't help me. They just tell me to wait a couple of more days.

My wife and I have had our assets separated through the Court system here in Texas for years. Texas is a community property state and usually husband 50% , wife 50%. I had always been a risk taker with regards to investments , so we just opted to separate our assets to keep piece in the family. For years my wife a school teacher has owned separate rental property as I have... no problems. In 2003 she purchased a home with her own credit and her separate funds... My name was not as it should not have been on title it was her separate property, Several years passed and she opted to sell... I deceided since it was on acreage and she had done major additions I would buy.

I called a mortgage broker whom I had purchased several homes with to handle transaction. The price was worked out and we went forward.Due to all the credit and properities I had at that time my boker told me I have a company OPTION ONE that will write the loan... the interest rate was high 10% but he said we will just refinance it within 6-8 months when you sell some of your other property. That made sense and we moved forward. REMEMBER I was buying from my wife and for years the Separation of our Assets had been recored in the Texas courts.At the first closing the paperwork was wrong and we didn't close... they redid the paperwork and rescheduled the closing..

This was what should have happen so no light went off!

Fastforward 6 months I sold some property got my credit scores higher so my broker calls said I think it is time to refinance your 10% variable loan with OPTION ONE. I said lets do it..Short while later my broker calls and tells me OPTION ONE has filed my purchas as a cash out refinance!!! I could't refinance for 12 months since they SOMEHOW recored the transaction as a CASH OUT.I called and went CRAZY with their California office and they told me ... no problem if you keep making your payments as you have we will meet whatever rate another company would give you ... at that time 6% was a good rate.Of course I was furious and told them they had changed PAPERWORK AND HOW THE h-- COULD I GET A cash OUT REFINANCE ON SOMETHING I DIDN'T OWN...

REMEMBER MY WIFE AND I HAD LEGALLY SEPARATED OUR ASSETS THROUGH THE COURTS IN TEXAS... TO THIS DAY SHE OWN IN HER NAME ONLY TWO OTHER HOMES.Icalled the attorney general in Texas who refered me to the legal office of Option One in California who told me they would research the closing and get back to me. Well obviously this didn't happen for months and then they produced a paper that THEY said my wife had signed saying she was aware of a cash out.!!!

Incredible but trueConsider this if it had of been A CASH OUT wouldn't the proceeds been issued JOINTLY ... To Mr. & Mrs.----. of course it would have!! I have never missed or been late one payment to them and pay almost $5,000. per month excluding taxes. I am a veteran of the US services and can't refi since OPTION ONE claims my purchase was a refi(of something I didn't own any part of) Remember their loan was to me they didn't even know my wifes name until they cut her her check from MY closing. I was going to SUE their ---ass off , then I thought I'll avoid the stress and just move the mortgage... well we all know what happened to the financial markets and my loan is a jumbo and I always went stated income. Right now their is no place to go and Iam still held hostage with Option One or now American Home Mortgage...

I would bet this is just a front from the foreigners from Option One that is milking the United States citizens!!! My credit scores in the mid 700's with large income and they have NOT reduced AND NEVER will my 10% and going up rate!! They need to be SHUT Down... I wrote this after reading other horror stories about folks unfortunately in much worst shape than myself. Seeded stock firms are closed and prosecuted ,its hard to believe all these practices are just a conincidence with Option One and AHMI. Its a crime in itself for Option One to be able to use the word AMERICAN AT ALL. This American is getting fired up again in typing this AND I WILL PROBABLY FIND AN AGGRESSIVE ATTORNEY AND GET THE BALL ROLLING. People work hard just to exist and these inhuman--- MUST BE REMOVED FROM THE MARKETPLACE!!

We bought our first home in May 2005 and it was a interest only payment for 2 years and then it would adjust. Ok we knew it was going to adjust so 8mo prior to the adjustment. we actually tried to refinance the house with Option one and several other companies. But no one wanted to refi it as we owed more then it worth even after all the upgrades we did to the house. So we who have always made our payments on time every month decided we will have to sell the house if the payment goes up to high. It jumped like $600 and there was no way we could afford that.

So we decided to short sale and the first offer we got was almost a full price on what we owed so we submitted everything to option one more then one time and because they took 3 months to approve the short sale the buyers walked away. We called and called and no one speaks english and they were like well don;t know what to tell you, so we got 3 more offers each one getting lower and lower and they kept taking so long to approve that we were like well if you do not hurry up we can not keep up these payments. So we gave them notice and informed them that we will be moving out and the house is still for sale.

They continued to call me for 1 year daily sometimes 3-4 times a day harrassing me and I had to re explain everything everytime they called. It was very frustrating and in the end the house was foreclosed on for $80k when they could have had $195k from the first short sale offer. They sold my second loan to someone else who now threatens us as well. But I have never had such an experience with such a unprofessional company who is supposed to be there for the consumer and is the most disrespecting, threatening, unfriendly, hard to communicate with company ever.

It is very dishearting to know that for a family to work so hard to get the dream to only have some uncaring company rip it out from under us even though we always paid on time everytime. I would love it if some how we can get a class action law suit going or if there is one I would like to be in on it as you can see the complaints on this company go back many years.

We lost home, we lost our self respect, our children lost what all families want the american dream, and now our credit is ruined with a foreclosure on it and worries that are wages will be garnished or the huge tax ramifications. I am stressed about all of it and it makes me very sad to know that we will not be able to get another home for god only knows how long.

My partner and I had refinanced our home to pay off medical bills incurred when my partner developed chronic kidney disease. We were paying over 1,600 a month just for medical co-pays, not including emergency hospital stays, specialists, etc. When we purchased our home, (our 2nd home financed through Option One), my partner was a hospital executive and I am a social worker that works for a large non profit agency. When we found ourselves falling behind we approached Option One to attempt to renegotiate our loan in order to avoid forclosure. Option One said they would be willing to work with us based on the fact that we had a catastrophic medical issue. We submitted the required paperwork on three different occasions.

After waiting three months, we received a response that as an act of good faith, we should make a mortgage payment of $1,800. We wired the money that day. Again, we waited. We called on a weekly basis and was told it was being reviewed. This went on another 3 months. We finally received their renegotiation offer. They offered to help us by raising our mortgage payment an additional $800 per month. They demanded we sign the paperwork, have it notarized and sent back within 5 days. Knowing we couldn't make the original payments, and certainly couldn't afford an additional $800 per month, but not knowing what to do. We signed the paperwork, had it notarized and sent it back. We felt cornered.

The consequence is that we left our home, turned it back over to Option One, which refused to acknowledge we were turning it over, and moved to a rental. My partner ended up in the emergency room due to stress, which increased the symptoms of her kidney disease, and I had a mild heart attack. We abandoned a home we loved and raised a child in. We have a ruined credit score (although we don't plan to own again), which makes it hard to rent in our state, and we had to leave behind much of our belongings since we didn't know when the house would be seized.

Ok, to make a long story we bought our first home in May 2005 and it was a interest only payment for 2 years and then it would adjust. Ok we knew it was going to adjust so 8mo prior to the adjustment we actually tried to refinance the house with Option one and several other companies. But no one wanted to refi it as we owed more then it worth even after all the upgrades we did to the house. So we who have always made our payments on time every month decided well I guess we will have to sell the house if the payment goes up to high, well lets say it did. It jumped like $600 and there was no way we could afford that.

So we decided to short sale and the first offer we got was almost a full price on what we owed so we submitted everything to option one more then one time and because they took 3 months to approve the short sale the buyers walked away. We called and called and no one speaks english and they were like well don;t know what to tell you, so we got 3 more offers each one getting lower and lower and they kept taking so long to approve that we were like well if you do not hurry up we can not keep up these payments. So we gave them notice and informed them that we will be moving out and the house is still for sale.

They continued to call me for 1 year daily harrassing me and I had to re explain everything everytime they called. It was very frustrating and in the end the house was foreclosed on for $80k when they could have had $195k from the first short sale offer. The banks are not very smart. They sold my second loan to someone else who now threatens us as well. But I have never had such an experience with such a unprofessional company who is supposed to be there for the consumer and is the most disrespecting, threatening, unfriendly, hard to communicate with company ever. I would love it if some how we can get a class action law suit going or if there is one I would like to be in on it as you can see the complaints on this company go back many years.

Refinanced with Option One through H&R Block in 1998 before all this information had surfaced on Option One. We had a 3 year ARM - of which we never received paperwork to sign in closing. Option One continued to send us the paperwork to sign saying it was an oversite at closing but we refused to sign after the fact.

In 2002, my husband was injured in the line of duty as a Volunteer Fire Fighter. To make a very long story short, Option One attempted to foreclose on the house when we fell behind on payments. We hired an attorney who had us file a Chapter 13 bankruptcy and set up an arrangement with Option One. Not only did we have to pay our Chapter 13 payments but Option One decided they didn't want to be part of the Bankruptcy and set up a different arrangement with our attorney. We were making our payments with Option One as agreed and on time.

THEN, I lost my job and when my husband was released by the doctor to go back to work, he lost his job because they only held it under the FMLA guidelines; he couldn't find a job either and was back under the doctor's care because he was released too soon. We went to our attorney who changed our bankruptcy from a Chapter 13 to a Chapter 7 including Option One (there was no equity in the home). Option One opted out of the Chapter 7 and proceeded to foreclose on the home.

Their only option given was to make up the payments from before the chapter 13, sign the arm agreement and agree to pay $400 more per month. Our attorney tried to reason with them, we tried to reason with them - to no avail. We gave up the home and let them foreclose on it in February 2004. They lost over $60,000 in the deal and I'm happy they did! But now, I'm fighting them on our credit report. Since our bankruptcy originally started in 2002 and our amended payment schedule in 2002 their 7 year statuate has expired yet they refuse to remove the foreclosure on the credit report because it happened in 2004. The FCRA clearly states from the first date of delinquency but they refuse to accept this fact (as well as Experian) and continue to report based on the 2004 foreclosure date. Plus the information Experian gives to contact the company is all wrong - and I still can't get it removed. This company is bad - everyone stay away!!!

in 2002 I refinanced my home. In the process I had 2 bills paid off, one being MBNA for $5,000. To this day I am harrassed even at work that the they were never paid. I can get no one to help me prove it since the payment came directly from them, not me. Severe harrassment, unable to obtain credit of ANY sort, threatened to be arressted if I dont pay. Loss of my home and everything I owned. I do not trust lawyers, they terrify me.

my husband was killed in a car accident on june 15th , 2007. I tried to sell our home but no one would buy it... The payment and taxes were way to much for me to handle... I tried to do a deed in lieu with them. I had faxed over 5xs, and 80 pages. I had to pay for this... I was rejected each time.

They told me the title wasn't clear ( my dead husband was on title). I went to court and got him off and that cost me some money.... Then I had to fax all the papers again , they still rejected it.... I was so stressed out, crying all the time, I also lost 25 pds. I had lost my mom, sister and husband all in 9 months. Lost my home and had to move 2x's.... I would get calls from these people , and they wouldn't even know what was going on with my situation and each time I had to explain about my husband's car accident.

It got so bad I had to go on anti-depressents....I finally gave up and told them to do what ever they wanted because they didn't want to listen to me....I had a lady who wanted to buy the house on a short sale but they took so long in getting back to my real estate agent, the lady backed out.

I ended up in the hospital a few months later with high blood pressure. They had a Indian office and no one understood anything I said. It was so ,so stessful. I lost my husband , home, and my excellent credit... I wamted to work with them but they were so difficult to understand and deal with...what could have turned out easier and better for both of us, turned into a night mare....

Being brief. I lost my home but thanks to an individual who took over the home came out with only the home loss. Abusive, threatening, nasty, harassing, etc etc. all cover their actions. After an attorney took over our unanswered request for a payoff number, we finally succumbed to a rescue. They were dishonest in many respects, even on the payoff amount. Resolution only occurred when our friend attorney finally spoke with their cprp. attorney. Need to know if class action against Option One or their boss H.R.Block is a reality. More detail can be offered especially when they make you go to another state to close......legal? Who knows.

Lost the house

My home financed with this company more than 10 years. In late 2005, had a problem with line of credit mortgage with another company. Had more than enought equity in the property to pay the line of credit. Worked with their Texas office and was approved for 90 percent of the value of the home (other company filed notice of seizure and would not provide pay off). Option One loan office advised me to file chapter 13 bankruptcy to save the property (I did so). Shortly after filing, Option One stopped drafting my payments and did not inform me. They filed a claim with the bankruptcy (raising the amount I was paying to almost more than I made) and failed to complete the claim, so the extra money went to the other company. Option One filed a notice of seizure saying you're out of bankruptcy. I am still in the bankruptcy trying to save the home.

This company's staff was extremely rude and seemed bent on taking the property. They apparently got with the other company and convined them to drop their claim and they filed for notice of seizure. They gave me a deadline date to come up with in excess of $20,000 to reinstate the loan - they took one payment from me and refused to take anymore. No one should have to be treated they way their staff did me. Although dealing with people with broken english, the nastiness was evident. I am still trying to save the property that I invested in since 1991. I was never late on my payments and opted to have them drafted to alleviate writing checks. I was told by the Texas loan officer that I was one of their best customers; however, the california loan office treated me like dirt. I would not advise people to do business with company. It was not my fault that they did not know how to complete a claim that cost me additional money. I vested 17 years in this property.

In the process of becoming homeless because of the non-professionalism and rudeness of the staff at this company. Economically, I am losing everything I worked for because of the unprofessional and nastiness of this company's staff. They did not try to help me. I was able to make the note and the bankruptcy payment, but the company has caused me to lose everything. Physically, this has taken a tremendous toll on me. I can't even file a claim against this company for their bad business ethics.

On April 24, 2007, I refinanced my home with Option One Mortgage, to receive a lower interest rate. This was a stated income loan and I was charged an early payoff penalty of $2,900.00. I was charged enormous closing fees, totaling $15,407.77.

On December 17, 2008, I suffered a severe income loss, due to the downturn in the economy. I am self employed, with my own company Flag City Pest Control, Inc. According to my loan papers, my mortgage is due on the 1st of each month with a grace period of 15 days. Depending on how my customers pay my accounts receivable the payment has been made within the grace period.

On December 17, 2008, I called American Home Mortgage at the number on my payment coupon, and informed them that I would be late paying in December and probably January, as a result of the down turn in business that I was now facing. I was warned that in 30 days I would receive notice of foreclosure if payment was not made. I asked for a payment deferment and was told that I did not qualify for it or for a loan modification. This company, American Home Mortgage, would not discuss any options with me to get my loan current, even though I was only delinquent 16 days. I have received numerous phone calls, demanding payment, since December clear up until this day.

It is my understanding that there has been a lawsuit filed in Irving, CA, stating that early payoff penalties in a stated loan are illegal. You will notice that in this current loan package there are early payoff penalties listed of $6,000.00; making it impossible to refinance at any interest rate. I also noticed that the Massachusetts Attorney General filed suit against Option One for unfair lending practices in their state.

I believe that this company is engaging in predatory lending practices. Heres how I believe the scam works. American Home Mortgage refuses to negotiate or work with the borrower, in order to force foreclosure and seizure of the property, by them. Normally these procedures are not profitable for the lender, for this company that is not true and is even very profitable. Due to the lawsuits filed by the Attorney General in California, Option One was sold to the billionaire Wilbur Ross of Wall Street (see attached memo). According to the press release, dated 3-17-08, taken from the Kansas City AP wire, Option One held $53 billion dollars worth of sub-prime mortgages, Wilbur R. bought these mortgages for $1.1 billion dollars, this translates into 2% of these cash mortgages. For instances, my home was appraised at $390,000.00, he holds a lien for $308,000.00 (see mortgage note), therefore 2% of $308,000.00 translates into purchasing my mortgage for $6,160.00. If American Home Mortgage forecloses on my home, sells it for $200,000.00, this translates into a profit of $193,840.00. American Home Mortgage would sure like to foreclose, with profits like that. They would keep all of the money, since the lien states that I owe $308,000.00. This is a scam of all scams.

I respectfully request that the Office of the Attorney General stop American Home Mortgage by:

5.) All other remedies that the Attorney General deems necessary to bring a halt to the business practices of American Home Mortgage in the state of Ohio.

I've literally spent the day reading this message board regarding Option One Mortgage and their buisness practices.

I like many of the complaintants went through a horrible ordeal with this company. I obtained my mortgage from them back in 2005. At the time I was told that I only qualified for a subprime mortgage and that I would be able to refinance after making payments on time for 6 months.

After making payment for 6 months I tried to refinace my mortgage. Only I ran into an issue as someone had stolen my identity and racked up thousands in medical bills for their child. It took me months to get that siutation straightend out.

During this time I lost an income stream in my home and was struggling to make the payments but I did and they were on time. As each month went by it became harder and harder to pay the mortgage so I reached out to Option One and discussed my fiancial situation with them at which point a rep told me they could modify the mortgage from 8.8% to 6.5% and it would drop my payments by $400.00 a month. They stated all I had to do was write a hardship letter and send in my pay stubs and they would begin the modifcation process and that it would take two weeks to complete. Two weeks passed and I didn't hear back.

I called and they told me that the modfication was approved for the 6.5% and that the paper work was on it's way from UPS. When I received the package, I was appalled at what I read. Not only did they take my mortgage and drop it from a 40 to a 30 year. They kept the interest rate at 8.8% and since the terms of the loan changed the payment incresed by $400. Mind you, I just told them I was struggling to pay the mortgage at the cost that it was. What makes you think I can afford $400 more. When I called and confronted them about it. They simply told me, we promised you nothing and the investor rejected the modification. When I asked them to let me know who the investor was I was bounced around and nobody could provide and answer.

Keeping in mind I still have not missed a payment. When I called back and told them that the agreement sent was in no way shape or form what we discussed, they simply told me well you dont have to accept it. So I told them that I would't because it was a bait and switch. They also informed me that regardless of the housing act that was passed by the Bush administration they would not freeze my rate either. I wasn't behind on my payments but I knew coming into the following month that would change. I had already maxed out my credit cards and run through my savings paying the mortgage. At this point I only had one course of action to take. That was to get them before they got me. I had a bad feeling about what they did and I knew thats wasn't the end.

In January I received a call from their Indian credit department stating I had not paid my rent and that I was going to get foreclosed on and it would go on my credit. I went on to inform them that if they had not received payment that was their problem considering they debit it out of my account directly every month. NO WAY was that error on my end. I called my bank with Option One on the phone and informed them that they did indeed take the payment.

I finally spoke with someone in the states who realized the error and told me that they mailed my mortgage back to me because I was undergoing a modification and if I didn't pay them I would be reported. So I had to wait for them to send what I paid then they expeceted me to pay the delinquent amount that they rejected. I told them ABSOLUTELY NOT. When I receive the check back from you that you rejected I would send it back and that was that.

At this point, I was so stressed out by what they had done and were continuing to do. I had lost weight, my hair was falling out and I was having anxiety attacks. Them rejecting my mortgage payment and sending it back to me was the best thing they could have done. At that point, I knew I had no other options but to find another place to live before they destroyed my credit. When I received my 2,000 mortgage payment back from them, I took that money and used it as a deposit to rent a condo and walked away from the property before they destroyed my credit history. This was my first homebuying experience and what I thought to be the American Dream turned out to be the American Nightmare.

I too would like to know if a class action lawsuit is filed. I would give anything to have my day in court with this predatory lending institution.

I feel like the Government is going out of their way to protect these financial institutions that have duped millions of people out of their life savings and tons of money. What about our right????? who's fighting for us?

Things were okay until we were victims of credit identity theft. We struggled because of this for a couple of months. After straightening things out and sending them copies of the police report, they would not accept our 3 months of payments. All of a sudden they wanted a lot more. Through this, they had our tax info sent right to them, so our taxes went into escrow. They also kept charging us $1300 for home insurance when we always carried our own and sent them copies of our State Farm policies. State Farm sent them as well. They would always say we never got anything and continue to charge us the $1300 and put that into our escrow. They made our catching up unreachable.

We went to one of those we can save your home. After paying the $2800 and help from the Attorney General, we found out they were scams. So, our only savior at the time was to seek an attorney. Because of what happened with us prior, I talked to several people, and thought I acquired a good reference. The attorney put us in chapter 13 bankruptcy to save our house. We never missed a payment! 3 1/2 years into it, he told us he was getting us out of bankruptcy since we were paying great. He told us to just continue to make our payments just as we had prior to the bankruptcy. Well, the sheriff came with a foreclosure notice. I called the attorney, and he said I knew this could of happened, but I didn't think they would do it.

All along, I tried relentlessly to get Option One to do a modification; each time I called, they gave me different, ridiculous figures. Like when I called on a Friday, they gave me one amount. Then when I called that Monday, they gave me a figure $5,000 more. How could that happen over 2 days. By the time we got to the last attorney, there really was no help to be had. Option One wanted $176,000 for our $72,000 home. We lived here for 18 years - did a lot of work on it....

There is a lot more details, a lot more headaches, sleepless nights, etc. I must have logged thousands of hours in phone calls & letters. I wrote to the Attorney General, the banking industries, senators. They put the heat on Option One. Option One stated in their response to them we will do everything we can to help them. They waited till the smoke settled and then sent the sheriff to serve our papers. Our house was sold back to Option One for $12,900 last Nov.

The day before Christmas Eve the Sheriff came with our vacate the premises papers. It was very difficult to keep a happy face so that our 3 children had a Merry Christmas. I am so sick and distraught over all of this and in the end, there is no help. I have to start over and find a home to rent. I cannot tell you the emotionally difficulty this has placed, the sickness, heartache, depression. I feel bad for everyone going through this as we are. I know there are a lot of us out there!

Besides the depression, we need to walk away from our home after 18 years with nothing. It's sad what these Mortgage Companies can get away with!

My credit was under average when I obtained a mortgage loan with Option One through H&R Block. I knew the interest rate was going to be high but I didn't know it was going to hit the roof before I was able to lock in the rate. In 2006, I locked in at 13.9% interest; 7 points higher from our original quote with H&R Block. So for a full year, we were paying a king's ransom for an 85,000 dollar house. During this time, I got with credit counseling and got my credit score up considerably. I was never late with my mortgage payments until it came time to refinance. As you know, this requires quite a bit of money for appraisals and closing costs.

I started getting 11-15 nasty phone calls a day from people at Option One who didn't know a lick of English. Funny, because everyone I had dealt with before I closed on my house spoke clear English. I told them repeatedly to quit calling my house and start using the mail box. They refused, so I got with the attorney general and SHUT THEM DOWN. Anyways, It cost me 4000 + appraisal fees to get out of Option One. I'm with a way better bank now that happens to be local at 6.2% interest - less than half what I Was paying with H&R Block. By the way, H&R Block severed their lending branch; a very wise move I might add.

No consequences - just lessons learned. If you have bad credit you will pay the price. Just do what it takes to make your credit better BEFORE getting into a mortgage loan or WHILE you're in a bad subprime loan - bite the bullet for a while and REFINANCE!

I was told this was a good mortgage company to go with.After the first year my motgage went up because they added on their insurance.We found a cheaper insurance,and they said we had to use their insurance company.They call every day for a payment thats not due and sometimes 2-3 times a day.They said we have been late for 3 years and we have the papers to show we have been on time every month.

It is on our credit that we have been late and a week after we had it cleared up we was approved for refinance with another finance company,it was put back on and we were denied before we could go through with the refinance.Our mortgage has gone up so far we cant afford to keep our home.We tried to contact option one we cant get anywere with them.

They are in india and you talk to anyone face to face or anyone in english.They have our credit so messed up we cant get approved for anything.I think it was their intentions to mess americans up and they are doing a fantastic job.The government gives them grants to start these businesses and i think the government should step in and shut them down.If i was told who option one was with no american to talk to, i would have went in another direction.With all the complaints i see there is nothing that can be done.

We are about to loose our home with 3 children at home and 2 stepchildren,it has caused stress in the family and stress causes sickness and fighting,and other bills get behind and we never have been behind in any bills before now.Our credit is shot because of this place. The list goes on and on.

Option one /AHMSI Has ignored anything the Govt has told them. My rate has increased with on one mortgage which is now 9% the second mortgage is 14%. Vanessa with Apex Mortgage intentionally took me through this predator process knowing I money to put down and could not afford this payment to increase every year. She cannot be found she left company. It is outragous for The American Dream to be Jeopardized I want out of this agreement with this company. You can't speak to anyone locally and the operators cannot understand you and you can't understand them.This needs to be addressed to the Atty Generals office.

i am behind about 4 months on my mortgage payement, called mortgage comapany trying to work out an option but could not get any where, reps were very abusive on phone and did not want to hear anything from us, but for our home to go in to forclosure. i have five kids, can bearly put food on the table and it seem like the worlds is ending and this mortgage seem to taking advantage on citizen who wants to work something out in order to save there home. please some help! i 've contacted the help line two weeks ago and i still have'nt gotton a respond from the mortgage company.

In April of 2006, I refinanced my home and took equity out of the property to cover the cost of solar on the roof. Although it has worked out very well (in the summer my PG&E bill runs about $3.45 for electricity) The orginal mortgage was with Homefield Financial who sold it to another Company and finally to Option One. In January 2007 I became very ill was not expected to live but luckily I got better - but it took 6 months. During that time I was not working, Social Security advised me that they had overpaid me and was only paying me half of what I should have been receiving.

I called Option One advised them of the problem and asked if they could put the money I owed them for this period could be put at the end of the loan. Their answer was to put the house into immediate foreclosure. Luckily a friend who is a lawyer recommend that I go into Chapter 13 bankrupcty in order to save the house. This I did - it saved the house but agrivated Option One no end! They sent an inspector around to the house to check out the condition of the property. He did not announce who he was - I was working at the time and my next door neighbor accosted him - frightened him - and he ran away.

On December 5th I got a letter from my bankruptcy lawyer from Option One lawyers in San Diego advising me that I am behind with my payment to Option One to the sum of $11,382.65. I was shattered! I have been paying them the original amount of the mortgage with a letter requesting a re-consideration since my total income is $4,000.00 (two jobs - 51 hours a week plus renting two rooms! plus my Social Security) and that there was no way I could afford the new rate of $3,763.08 a month. They stated that I must pay this lump sum by December 13th, 2008 - which gives me only 10 days - They state that 'if it is not paid they will have no alternative but to commence all actions necessary to obtain complete posession of the subject property'. I was shattered. Sat and cried for about 2 hours - then decided I am going to get these greedy so and sos!

on dec 18 2002 we went to a broker who had contacted us about refinancing of my house that i inherited from my father. also being named in the will i also imherited a lot of his debt. Knowing that our credit was not that good we were surprised that anyone was willing to help us. Eagle mortgage co. from whom the broker worked for took me and my husband for an experience of a life time abot refinancing. Due to the death of my father he left me with two mortgages that were left unpaid. After his death being named sole heir in the will i began my own investigation due to his brother ( who was barred from law for taking people money had made himself my fathers POA and spent his money, i also discovered that he had taken out a loan in my fathers name for 26,551.00 dollars but my father received only 8,850.33 dollars of that loan. ( I have documentations to prove what i am saying.

When i tried to explain this to the broker who listed that loan on our refinancing in the amount of 25,117.41 without a deed of trust or any kind of evidence but what citifinancial told them not to list that amount and that i had a certicate of satisfaction, a deed of trust and a copy of the checks to show who actual did receive the rest of the 26,551.00 he stated to me and my husband in order for us to get the loan and to avoid foreclosure he would have to list that amount and that we could try to get a lawyer to get our money back. This was the beginning of our nightmare. Then the broker who got us the loan with option one meets me at theclosing follows me to the bank and charged me 2,000.00 ( two thousand ) and siad that was because he got the loan for us.

Then the broker purchase for us homeowners ins. ovr the phone with farm bureau told us to send them twentyfive dollars. Farm Bureau cancelled our ins. two months later. and every since they ( Option one has obtained our insurance because our property n the back of house has to have about twenty thousand dollars worth of work before we can get homeowners insurance. Pretaining nextabout this loan i am talking anout with Optioin one/AHMSI In 2004 their was an investigation done on notary for option one contract who was suspended for misconduct. I have order of suspension because i was the one who had the investigation done. She ( notary according to laws of notary should have faced a first class felony. The notary"s stamp and seal appears on the contract and a place for her signature that has been signed by the agent and not the notary. However, we never met a notary,never saw a notary nor an attorney. The only person present at our sighning was the broker and the agent.

The notary responded to the Sec. of State by saying she witness us signing the contracr through a glass window,she had a copy of our drivers license that she provided to them and that she greeted us as we were coming in but she did not do that either.next is about whats in my contract with option one about impound/escrow authorization. For whatever reason i checked the block stating that we do not authorize Option One or whomever they transfer the loan to not to take additional monies for property taxes and hazard ins,etc. We were at the time in Chapter thirteen and they sends to them a notice to foreclose on our house, because we owed for hazard insurance and property taxes. We were never contacted by Option One about a foreclosure and only found out about it recently, when we were mailed notices fro the chapter 13 office.The money was paid back through our chpt. 13 and loan was then transred to AHMSI who then up our mortgage payments and added an escrow balance that we owe.

I requested copies of my payments from them and both copies could not account for all payments that were made to them. we tried to do a loan modification, i sent papoers to the resoution dept to show that we do not come up with what the chapter 13 office paid to them,also about the impound/escrow authorization paper. We were told that our payment was due in august. we paid theamount stated and then the following month we received a statement saying we had to pay more. Are contracts legal and binding if it is not legally notarized,fraud was committed along with criminal charges and so what i need is answers and can not get any. please someone help. we offered to pay the same amount we paid in august and the said no. we are behind for sept,oct., nov. and dec 2008. we have not heard from them and we get is the run around when we do. I know that they are probably starting foreclose proceedings due to us missing those four months. Is thier any justice or a solution to this if so please help.

Please , If it looks like your are going to lose your home, call the HOPE NOW phone number. We have had our loan with Option One -AHMSI for 2 years. We have managed to keep our home, but have suffered at times unbearable hardship. For the harassing phone calls , write them a letter stating they are only allowed to contact you by mail.

We had to sell family heirlooms, kids cars,Antiques to stay in our home.Start writing to The Office of the Comptroller of Currency- advise them of this site. This company needs to be investigated and stopped.

My husband and I originally received our loan from Option One Mortgage in December 2004. We knew it was an ARM rate, but our credit was not perfect and since we had custody of our two grandchildren and were raising them we wanted to give them a nice home to grow up in. After two years of paying on time our payment raised $600 per month after a year of paying the increasse we became behind because of medical expenses.

They said we were 5 months behind, but we had western union payments to show we were only two months behind, but they did not listen. we had a hard time finding someone who we could talk to and understand, all were foreign with very poor english.

They said we could do a repayment plan with $7500 up front and then 2900 per month for 18 months. We have now paid that for 12 months, we called to see if we could change our payment as we can no longer afford this and we are behind in other bills, including my car. we will have our gas and electric shut off, they said too bad you have to pay or we will forclose. I cannot have my grandchildren in a freezing cold house or without food to eat. How can I go to work without gas for my car or even have a car if they come to repo it because I can't make the payment.

We do have our house for sale and will now need to lower our asking price because no one is buying related to economy. what can we do. I am so stressed out, cry all the time, the kids can feel something is wrong, but they don't understand. Please help. Can they just ruin people's lives without consequences?

In 11/2006 we had falling behind on our payments due to my husband changing jobs, we had tried to talk to Option One but for along we had to speak to people that we could not understand and had to fight with them to get to talk to a supervisor, but finally we did get a supervisor and the only thing that they could work with us was a payment plan. Our payment went from $1550.00 to $2098.00 (now if making a $1550.00 payment was hard how can they think we could afford a $2098.00 payment).We made the payment every month even thru the holidays when money was very tight and our kids had to have a very very small Christmas.

In 11/2007 we made our last payment of the payment plan, when Option One called us and told us that sometime in the middle of our payment plan that our interest rate had gone up, and now that we owed $10,000.00 or they were going to foreclose on our home again. So we tried everything we could to get out from under Option One but no one would touch our loan because Option One had reported us late the whole time we were in the payment plan which jacked our credit up. So we did a loan Mod with them and our payment were $2098.00 and was to start on 02/2008 and that we had to make the payment to them thru Western Union Quick Cash (which was $12.99 fee every month).

From 02/2008 thru 06/2008 we made our payment to them for the amount of $2098.00, but in June they rejected our payment saying that we had not made a payment to them since 02/2008. But when you go online to their web site it show our payment, we have every one of our receipt showing that we had made our payment. When we showed them our receipt they then came back saying that our payment had gone up due to impounds for the taxes and insurance, but the $2098.00 was suppose to include the taxes but the insurance we have paid for and still pay for separate. They then said that our payments went into a special account not into our account, but when I said then give back our money and we will put toward a new place to live they said they couldnt do that because then that would be saying that we had been able to live in the house for free all of those months, but I said but thats what you are saying, so give back my money. Now when we call they are saying that we owe them $10,000.00 in attorney fees for the foreclosure that should not even happen. They told us that we must agree to pay them $15,000.00 or our home is to go to auction on 12/19/2008.So they are putting a family out on the street that had made their payment every month and tried to make their payment even when the money wasnt there to make the payment we made it.

I wish there was something we could do instead of lose our home, which our 2 kids have called home all of their lives our son age 9 and daughter age 5, can sense that there is something wrong but still have no Idea what is happening.

In 11/2007 we made our last payment of the payment plan, when Option One called us and told us that sometime in the middle of our payment plan that our interest rate had gone up, and now that we owed $10,000.00 or they were going to foreclose on our home again. So we tried everything we could to get out from under Option One but no one would touch our loan because Option One had reported us late the whole time we were in the payment plan which jacked our credit up. So we did a loan Mod with them and our payment were $2098.00 and was to start on 02/2008 and that we had to make the payment to them thru Western Union Quick Cash (which was $12.99 fee every month).

From 02/2008 thru 06/2008 we made our payment to them for the amount of $2098.00, but in June they rejected our payment saying that we had not made a payment to them since 02/2008. But when you go online to their web site it show our payment, we have every one of our receipt showing that we had made our payment. When we showed them our receipt they then came back saying that our payment had gone up due to impounds for the taxes and insurance, but the $2098.00 was suppose to include the taxes but the insurance we have paid for and still pay for separate.

I wish there was something we could do instead of lose our home, which our 2 kids have called home all of their lives our son age 9 and daughter age 5, can sense that there is something wrong but still have no Idea what is happening.

I fell behind on my mortgage payments and called them up to work out a repayment plan. They worked with me i had to pay 2000 deposit and make double house payments for 6 months. how does that work out when you are 2 months behind you gotta pay all that? They charged me 1500 for attorney costs and an additional 1200 for attorney fees. Why are they charging me an additional 2700? i understand i gotta pay fees and i'm fine with that but why charge me twice and just change the names, fees and costs, shouldn't that be the same? These are all questions i asked but no one could give me an answer.

I wanted to keep my house so i did it, got caught back up made huge payments. They posted my payments to the wrong accounts, it took along time but they staightened that out. Well the six months came i made all my payments than get a letter in JUNE saying Do Not send payments to option one my new Mortgage co is Ahms, you will be contacted by them with more details. Ok fine so i wait and wait, saving my money to make my payments. I try calling option one they say i have no record of that account. I fought with them until they could find it, than say its with ahms they can't help me. I ask for a phone number and again they say i can't help you.

I tried this for weeks, AUGUST rolls around and i come home to a big notice on my front door stating that my house is in foreclosure and sherriff sale is in a week. But i finally have a phone number i can call. I called them and they told me i was behind 8000 dollars. How can that be it's been 3 months? Again i get the attorney fees and costs answer but this time alot higher. 3 months of payments should've only been 2500, so where did the other 5500 in fees come from? I can't afford that. I tried to work out a payment plan with them but they said no the loan is too new. No kidding you just bought it 3 months ago!!!

They told me i had to come up with the 8,000 in four days or pay off the loan. which they told me was 17,000 less than what it should have been. I argued that the loan was higher than that and they said no i paid off 17,000 of it already. How can that be? i,ve had the house for a year and a half and only made the minium payment. They insisted that it was. Ok than send me a letter stating that, send me anything a bill, or something, Anything really. Thats the only time that i've even heard from this company and it's now the middle of November. I have never recieved a single thing from them other than the foreclosure notice on my front door

Wow I wish I would have read the stories on here before Option One had a chance to ruin my families life...I dealt with the Rep Denise from Option One who was trying to rush the closing and told us if we did not hurry that she was leaving for her next appt..very odd...I should have stopped the closing that day..unfortunately I was refinancing to fix my home up for my son's wedding...Since that Day Oct 18,2005, my life ended...SFG Mtg D.M was supposed to pay off all my credit cards to combine as one...they never did...they held the money in escrow for nearly a year and a half by the Attorney Geoffrey L..

I went home without closing papers of which I called Option One, SFG and the attorney in order to read my rights to cancel...no one ever called me back...I was persistant and still no call...4 days gone by and I could not ever cancel this loan...no one ever calls you back...I am stuck with this new high mtg and still have all my credit cards to pay...What a scam this was...I became a nuisance to all that they just tuned me out and sold my mtg...to GMAC mts...or so I thought..since option one is suing me and put me in foreclosure..I continued to try and pay this new high mtg and my other debts..it just was not working and fell several months behind...

I started to catch up in Nov 2006 with one last payment to go..Tamara was the person I dealt with...I called to say I was making half a payment and the other half the following week...Tamara said it was fine and that she would be away and will speak to me when she returned...While she was gone someone turned my file in for foreclosure stating that I did not send the correct amount and returned my money orders a month later...I explained to SJ B's Secratary..Vanessa..she said to get on the website an ask for reinstatement which I did...I never heard from B..Option One>>SFG mtg nor the attorney I paid which I now found out he was the banks attorney..They were all in on this.I had an aggreement with Tamara and no one cared or listened...

At this point I tried in vain to retain an attorney..no one would take the case..in 2005 this problem wasn't in the limelight..as it is today...I called the BAR Assoc...Appellet Div..numerous attorney's and not one could help...I now found one but it seems that it is too late to do anything...my house is going up on Auction soon and my children and I will be out in the cold instead of in my home of which I owned for nearly 20yrs..there is so much that they did to us...oh yes, most important they took my ex off the mortgage without our knowledge or consent...this is why he became ill..

I feel option one, SFG mtg and the attorney were all in on this scam....I now have garnishments and many lawsuits against me that I cannot even live on my salary anymore never the less care and feed my children...this is a NIGHTMARE..and it's all because we wanted to fix up the house....there is soooo much more that happened that I cannot put into words right now but they scammed us and scammed us good...we will be homeless real soon and it's like no one cares..we feel we are fighting a losing battle...

I am nearly bankrupt..My now ex nearly lost his life having a mild heart attack..my children are all suffering from depression as well as myself...We were once a very happy family...now my children have to find somewhere to live my now ex had to leave or we would have lost him completely...this has killed us all.

In early 2008 I had regions mortgage co. I was two months behind and they made an agreement with me to pay and additional 700 the first payment and 5 payments after that for an additional 400 per month. this agreement was suppose to be up in july, however, the mtg co was sold to option one. This is now my mortg co and they keep making me pay the additional 400 per month. They are rude and they are making me pay 2029.01 per month when my payment should be only 1629.00 per month and this is without my taxes included.

Mrs Butler of option one told me to keep paying the agreement amt. and she'll lower my interest rate and drop my mtg to 30 yrs instead of forty for 1790.00 with my taxes included. This has been such a burden on me that I fell behind on my taxes and my house has been sold at sheriff sale. I have been harassed by option one because I refuse to make this months payment until someone gets my account straightened out.

Mrs Butler and all her promises has not called me back. This is the most rude company I have ever delt with. all I want is my mortgage back to the original amount of 1629.00 i stuck to my agreement and even paid an additional three months at that fee, I shouldn't of had to do that, but I did. But no one is trying to fix the problem, the agreement is over give me back original mortgage payment.

I paid my mortgage regularly on my house in MI. I wasn't behind or late. Since I was traveling for work I made my payment in April 2007 by phone thru someone in India. A few days later I got a notice that my bank account is over limit. OOMC had pulled an additional $2100 out of my account for no apparent reason. I called up screaming mad and after hours on the phone I finally found someone who spoke and understood English. After finally getting the money sent back to me, I tried to get my $600+ in overdraft fees back to no avail.

The next 2 months when I called to make my payments they kept telling me I had already made the payments for those payments, and I couldn't convince them differently. At the end of June I got a call telling me my house was in foreclosure due to me not having made my payments. I argued with them for about the next two months and they kept rejecting my payments. I even went so far as to call and talk to the legal department at H&R Block (their parent company) and the lady with whom I spoke there got in touch with them but could also get no results. She finally suggested I just give the house up and deal with it in court.

Furthermore, except for the one phone call I received telling me that my house was in foreclosure, I have never received any paperwork from them. Apparently, they just went in and cleaned all my furnishings into a dumpster.

Since it happened it has totally destroyed my credit. I am currently renting a house and trying to rebuild my life. The house is now owned by LaSalle bank, I just hope that OOMC comes after me for the money they lost when they sold the house. I want to see them in court after they committed federal crimes by taking unauthorized funds from my bank account and stole my house from me.

In Feb, 2007, We went 2 payments behind on our mortgage on our house in Florida due to the fact that my wife almost died from post-surgical complications, and I had to take 2 months unpaid FMLA from my employer to nurse her back to health. I kept paying our monthly mortgage payments on time, plus the late fees for the 2 past due/missed payments,until Feb.2008, when they rejected my payment, and the next day we received a repossession summons from an attorney for Wells Fargo Bank.

At no time would they work with us. I could not get to an English Speaking CSR! We ended up losing our house. Now American Home Mortgage, who bought them out, is annoying us!

We lost our 1376 square foot, 3br/2b house of 12 years, had to get rid of all of our possessions, and live in an 800 square foot public housing apt in Illinois.

Two years ago I was served with a foreclosure notice by Option One now known as American Home Mortgage Servicing due to being 60 days delinquent. I had been trying to negotiate with the mortgage company which was useless because 1. They didnt want to hear about a spouse who was ill and out of work and I was working a full time and a part time job; and 2. Their customer service reps were outsourced, the language barrier was terrifying. All you can understand was the word NO.

A long story short; we had no choice so my husband cashed out his 401K, we caught up with the mortgage payments and horrendous fees that were attached to it and I was able refinance with an adjustable rate. We paid everything up to date and since then all bills paid on time.

Ive been trying to re-finance for the past 5 months since my adjustable rate changes in December. Four (4) reputable mortgage companies have declined by applications because of the negative remark on my credit report started foreclosure proceedings. I was only served foreclosure papers and that was it. And because of that statement by Option One and/or AHMSI on all three credit reports, I am unable to re-finance.

Ive requested to have the negative statement removed from all 3 credit reporting agencies; but who knows how long that will take and IF AHMSI or Option One will take it off. But I'm keeping the faith that I will be able to re-finance at some point, soon I hope.

I'm sorry to hear that you all have had so much trouble with Option One... Yes, their interest rate is high, but when your credit has suffered, and you have no choice, at least they finance you.... I also fell behind in my payments, and all I had to do was talk to them, and we made payment arrangements, and they were more than willing to work with me.

this year alone they have failed to credit over 3000.00 in mortgage payments - hours and hours for months and months we have been working on this and have gotten no where but endless threats and phone calls from India - we have faxed documents 35 times - 325 phone calls in the last one year - worst exper of my lifetime

lost 3,000.00 cannot afford - put up with 3-5 daily threatening phone calls from their call center in India - endless worry frustration and anger

I did a refinance in Nov of 2006 to pay off some medical bills and in so doing, Option One picked up the mortgage. At first things went along pretty well, as I started to fall behind, and I tried to work with them or I would try and contact them, all I could do is reach their call center which was routed to India.

There was a definite Language problem and you could never reach any one in the U S and it just became so frustrating that I just finally gave up and let them have it back.

You just could never reach anyone who either had the authority or who understood what you were trying to accomplish.

I finally , after 3 or 4 months just quit trying to get thru to them, I would call and ask to be connected to someone in the U S, and get put on hold, til someone else came online, and request again to speak to someone in the U S, and this would just go on and on and on.

I did not at any time want to do business with someone in India, and I refuse to be goaded into doing something I didn't want to do !

I never agreed to do business with option One for that matter, they purchased the contract after the fact, I did not have any say in the matter, I was just notified when the deal was done.

I did not ever agree to having to deal with the people in India, nor will I ever agree to it again, I have been so frustrated over this , that I just finally walked away from my home, it just wasn't worth the hassle !

I just finally walked away from the home ! I lived there for 5 yrs and put a lot of money into that house and outbuildings, I just could never reach anyone who either had the authority or who could understand what I was trying to accomplish

In 2006 I entered into a loan with Option One Mortgage company. As a single mother I needed to refinance the home my daughter and I shared. With the stress of a divorce I wanted my daughter to keep the comfort of her home, I didn't want to sell. What I thought was a life saver turned out to be a nightmare. The whole process of dealing with this company which has now been bought out by American Home Mortgage is even worse.

My interest rate was due to increase on Nov 1st, as it is hard enough to get by on my $875 a month payment, I wanted to get out of this loan into a fixed rate. I called the company to request a payoff. You can not understand the person your talking to, no matter how many times you call or ask to be switched to someone else. You are always put on hold, the last time I did call I was put on hold 4 times. Everytime they came back it was a different answer, it was a 27min call that I takled to the person maybe a total of 5 of those minutes, they have no knowledge in what is going on with your loan and can not give me any answers.

When I finally did get my payoff, it is over $500 more than what my loan started out with 2 years later. The $22,000 I have spent over the past 2 years has got me no where. I am a hard working American woman, who has never defaulted on this loan. I am so tired of being taken advantage of. I don't want to loose the safety of my home, for me or my daughter.

Paying $22,000 and not one penny of it going to my principal. I am in a state of shock, this is emotionally and financially draining me. I do not understand how a company can do this. PLEASE HELP!

we sold a home and moved into a new home. after doing a small addition we had the home refinanced. we were told by the loan officer that the loan would be cheaper than the original and to use our payments to finnish the remodel. When the loan came through the payment was alot more. we had to give the house up.

during the time that the house was in forclosure proceedings we were aproached by an investor who wanted to short sale the house. we signed a deed of trust so he could talk to the bank. Option one and this investor were negotiating and the trustee sale was postponed. but at the last moment option one decided to hold the trustee sale. nobody showed up.

option one then sold the note to EMC morgtage with MY name attached to it. my name was not suposed to be attached to it after the trustee sale.

we sold a home and moved into a new home. after doing a small addition we had the home refinanced. we were told by the loan officer that the loan would be cheaper than the original and to use our payments to finnish the remodel. When the loan came through the payment was alot more. we had to give the house up. during the time that the house was in forclosure proceedings we were aproached by an investor who wanted to short sale the house. we signed a deed of trust so he could talk to the bank. Option one and this investor were negotiating and the trustee sale was postponed. but at the last moment option one decided to hold the trustee sale. nobody showed up. option one then sold the note to EMC morgtage with MY name attached to it. my name was not suposed to be attached to it after the trustee sale.

I was steered into a high cost stated loan. I was told it was temporary the values in the area would go up and I could refinance at a later date. Well values dropped and after a year I could no longer afford the monthly payment. My income had changed due to the company I was working for went out of business. I worked in that field for 18 years and had to find new employment. I found a job but the income was not comparable to my old pay. I called Option One before I fell behind to work out a payment plan I was told there was nothing they could do because I was not behind.

Once I fell behind I called to try and modify the payment. I was told I did not qualify get a roommate. I found a roommate to rent a room for $800.00 called Option One I was told again I did not qualify put the house up for sale. I advertised the houe for sale by owner. I had a few people come and look at the house but did not receive any offers. I tried again to modify thinking that maybe they would work with the income I was receiving they turned me down again.

Option One adjusted the monthly payment higher the original payment and foreclosed that same month. This has made a devastating impact on my family and the community. American Home Mortgage has since bought Option One I also tried to work them and was told since the house has been foreclosed on I can wait until it is put on the MLS and buy it back. How in the world can I buy back when my credit score has been tarnised. That statement by the new lender has not validity in it at all. The servicing representatives for Option One/American Home Mortgage are not very helpful nor on they on one accord one representative will tell you one thing to do and another will tell you something totally different.

I have been trying to find a place to rent that is safe for my children and I. With the foreclosure it is impossible I do not know where we are going. My court date for my unlawful detainer is October 16, 2008 @ 2:30pm

We got two loans with Option One due to our credit. We fell behind on our mortgage because, I called to inquire about information to see what it would take to have an escrow opened up. Instead of them sending me the information, they added it to our mortgage and told me that we had to pay that amount, which we didn't have. We had to do a loan modification to help us out.

This happened in april 08, then next thing we knew option one started adding extra to our loan for homeowners insurance and we already was paying for homeowners insurance to anothere company. I faxed information to them proving this and so did my insurance company, they said that they didn't get it. They also added fees to pay for your loan online, and by phone. I barely had the mortgage.

Now we are behind 3 months on our mortgage due to this because we don't have the extra to pay for this. We are back to square one and we really don't know what to do. We are now considering doing a short sale and getting a rental house. It should be something that can be done about this, alot of people are struggling and we shouldn't be taken advantage of. We are so stressed right now and my husband has been having chest pains and we both have been having severe headaches. We don't want to lose our home. I wish we can sue them for this.

We were told that they were processing our request and not to worry. 5 weeks went by and one day a Realtor shows up @ my door & says that I'm in her house and she would offer me $500 for my keys!!! This was July and she said that they had filed in January, during our repayment. She said that she would have a policeman escort me out of my home. We packed up & took off...and offered our keys, we needed something to helps us..but they never gave us a thing. During all of this we had our house on the market but could not sell it due to falling market. We were devastated. We tried our hardest, coming up with 3600 every month for nearly 1 year, since 1st repayment was $500 short & we had to start all over again. I even filed a complaint with the BBB since I was sure that all of the additional fees couldn't have been legal!

We lost everything. Moved to Texas for work but didn't work out. Mother had to bail us out & send us money to get back home. 10k for original repayment was from FatherinLaws retirement & another 4000 from my parents. We are left with terrible credit, a small rental, emotional degradation & a huge sense of failure.

my husband and i seprated he changed the mailing address for the mortgage papers i tried to have them just tell me how much and when to pay they would not give me any info i even sent them the papers from court still nothing the home fell in to forecloser i bought him out he recived 150,000 for the home with me assuming he would pay the loan off well he did not when i found out they said i would have to pay them 70,000 up front or they would foreclose on my home

i tried to do the you buy my home and i buy it back now option one did this 2 times they would not give the buyer the pay off amount eather time i tried with 2 different brokers they sold the home to the company wells fargo (who bought out option one mortgage) they sold it a auction for 19,000 rounded off i have tried to do the right thing and pay the bill but every thing fell on deaf ears i was told by the option one personal that they would help there help was to sell my home out from under me when they should have tried to help save the home if they would have worked with me i would not be homeless as of right now i have no home im still in the home as of right now but they will kick me out if you have an attorney please have them call me

do to all of this added stress i suffer from post tametic stress disorder

We did loose our house because of Option One Mortgage! Ny husband and I finally purchases our dream home, we live in for 3 years - My husband had a stroke in Jan2007 - We got behind in our payments a few months and I called Option One Mortgage every week *which ened up talking to everyone there ---and explained the situation that we were faced with --

They told me that they restructure the loan for us, but because my husband could no longer work and had no income - Disability had not started - They would not work with us at all. They demanded the amount that was in arrears in full, which I did not have at the time - So they foreclosed on my home.

We almost lost our house because of Option One. We did get behind on payments, I was in constant contact with them. They asked for a HUGE down payment to set up the payment plan which we did. They than returned money to our account, said we never paid it, they were checking into it, etc. They than asked for another down payment so that we could keep our house. We have dealt with this for the over two years. They than sold the loan to select portfolio which are much better suited. However, according to their records we were 4 months behind-not true and owed a ton of late payments plus our interest rate is 9.7%.

For two years we have struggled to stay afloat. We have one more payment and we will be out of our forebearnce contract but we have paid A LOT more money than we should have. But what are you supposed to do when they charrge you an enormous amount and say you are going to lose your house if you do not pay it?

This company runs the biggest scam! After reading several postings regarding this company, I have an additional story to add. We have been through all of the aforementioned trouble with "Option One". So when we decided to let these crooks have our house, we moved almost everything out. A foreclosure sale was scheduled for August 13, 2008. On August 5 returned home to find I had been locked out! AHMSI had called their "field" agents, who broke into my home, damaged window sills, and removed locks and installed another lock. I still owned the home! I managed to get back in on my own, but this is just some more of their crooked dealings.

purchasing this home at above market price. This buyer has been pre-approved to buy this home at $19,000 above current market value.)

A judge reviewed this case and gave the parties 60 more days to resolve this matter; however the bank continues to block the buyer.

had some difficulties in 2006, withdrew money from my 401k, gave them the money they demanded, down payment of $4500, $3160/mo payment which i did not fail. The Indian call center people are all rude even their supervisor, then calls are cut off in the midst of a negotiation, you call back another person takes the call and you go all over the whole conversation again. if you ask for an extension, even if you cry your heart out they just tell you to sell the house and get out.

I was doing good till lately suffered some medical/neurological ailments and got behind again, with all this bad economy we have. it has been very difficult, I have a sale date in 1 week, I have an agency working for me to do the modification process, and I have no idea what my status is at this time, Im very afraid that AHMSI is delaying the process.

I just cant stop thinking that im really going to loose this home my family lives in, on the other hand I incurred some damage on a recent hurricane, im really questioning if they will get the insurance claim money that will be sent to me for repairs.

I have contacted them numerous times, sent paperwork, letters, documentaion, etc. to prove that we were NEVER 120 days late on our Mortage with them that they have filed innacurately with credit beurues, in which has caused us NUMEROUS problems applkying for college loans etc. I need to get this resolved with them, theyare unbearable to deal with and NO ONE speaks ENGLISH!

Damaged my credit rating and they need to fix it!

We obtained a mortgage with Option One in 2003. Our original payment was quoted at $770, on the settlement pages, it had increased to $1073. The interest rate was 9.7, with an apr of 10+. I would receive calls daily about payments, from the 1st of the month onward, although the due date was listed as the 16th of the month. Late fees were added when the payment had been made on line or by phone, days before the stated due date. We fell behind in spring of 2007.

Finally in November we worked out a reinstatement plan entailing $14,000 down and 6 monthly payments of 1897, for a total of $28,000. In January my husband suffered a severe heart attack, requiring 7 bypass surgeries, and several months recuperation time. I WAS able to make January & Feb payments. I was in communication with Option One during this entire time. I sent by wire transfer, a full payment for March in April. Option One Returned it to my bank account, and refused to accept any payments from me AT ALL, except $10,000.00. We were now back in foreclosure as the reinstatement agreement had been defaulted on; making it null and void.

I requested an accounting from Option One of my payment history, and the charges totally the $10,000.00; so I could see where the money was being applied, and which months they were showing I had not paid. They refused. No explanantion, just said they would not do this. I contacted all the groups in my state I could find for help. But they were all to help keep people out of foreclosure, once actively in foreclosure, they could not help. They suggested the loan modification process ( I had already sent in 2 packages with no responses) I sent a third. In June, after being told they had not received the 3rd, I sent a fourth package for review. Called the 3ed week of July. They had not received it, could I send a 5th. These were sent to the fax number provided by Option one, and all the transmittal slips showed all pages successfully being sent.

On August 6 my daughter was in an accident involving a horse, and rushed to Maine Medical's Children's Unit where she was placed in traction for 25 days. As soon as we were able to return home, I began the whole process again. I had been told an auction date was set for November 10, 2008. I haven't received any papers from the courts or lawyers. My daughter is in a wheel chair and I don't know what to do. Will they appear on my door with a sheriff, and guns and make us leave? I feel like I wasted the last 5 months trying for this imaginary loan modification.

Now I need to provide 16,0000. I don't WANT to reinstate my loan with them, I just want to figure out a way to finance my home with an honest company. My original mortgage amount was only $106,000.00. This house is literally all I have. Every bit of savings, and assets went to the $14K paid last November.

This is a complaint against Option One.

I am in foreclosure at this time. This rep made many promises when trying to get me to sign the loan. He befriended me and pretended to be a friend. He even sent me his picture!He offered to go with me to a concert I was going to alone. He talked to me like a friend and acted like he was helping me out.

He said this would be a great loan and if I made my payments on time for the 3years, that they would refinance me with no problem. I asked about a pre-payment penalty and was told there would be none but when I recieved the paperwork it stated I would and he told me this could be waived if I refinanced with them at the end of 3years.

Before the 3 years were up and the market started getting shakey I started looking to refinance only to find out that the pre-payment penalties exceeded $12,000!!! I applied to modify my loan which was turned down. It took a while to get that answer. My loan went from $2720.00 to $4,009.00 per month. I made the 1st payment by writing a check on a credit card and after that I stopped making payments after confering with an attorney.

I am fortunate that other than the 1st month I did not send any more money. I kept calling and they gave me a sale date. I asked if I could re apply for modification and he said no. A few days later I called again and this person said he could pre-approve me and gave me a list of things to fax, and I did. So I reapplied and to this day have had no answer.

I have had a hard time reaching anyone that can give me more than a scripted answer. These reps are in India and have no idea what is going on other than what they ready on their screen. On even told me I turned down a modification and I told him that was absolutely not true and to write that on his notes.

I am a widow with 2 kids still left at home. I have a second that will be unsecured because the property values have dropped so much that they'll be lucky to get what I owe on the 1st. And my credit has been ruined. I feel they lied to me, and they took advantage of me being a single female.

I have been searching on the internet for news on these deceptive people and discovered that the Attorney General of Massachusetts has file a lawsuit against Option One Mtg. for deceptive, predatory, & discriminative practices. I wrote emailed the Attorney General of California to see if they could help out the people of California.

They responded by mail thanking me for my recent correspondence to Arrorney General Edmund G ***** Jr. but that upon reviewing my correspondence, the following agency would be able to assist me further. They suggest I contact:

Department of Corporations

Consumer Services Office

1515 K Street, Suite 200

Sacramento, Ca. 95814

* *** *** ****

I hope that anyone reading this will contact the Dept. of Corp. as soon as possible. Perhaps if they get enough mail they will step up and do something about this company. They have a complaint form they sent me as well.

In 2004 my husabnd and I heard about them a rep kept on call us so we thought that Option One was the best thing because the rep from the company made it sound so good, We have experence a lot with them every three months rising are mortagage payments without notice. when got behind in March 2008 we send in the amount that stated in the amount they kept the payment never send back the payment. so we had to file bankrupty and we just send off September 2008 payment

I called them serval times to day to make sure they got the payment. one of the rep stated no they have got it. I stated you all is located in Dallas Tx and Iam in Fort Worth Tx so it should have taken only aday or two. she stated to me that she was not reasonable for the mail . I have not recived a monthly statment in 4 years . we really some one to look in to this matter they are hurting people

we are stress out worried about were the monthly payment are keeping the house help please

After reading over this page the story almost always seems to be the same. They quit taking payments. Hold payments until there is late fees. Push homes into foreclosure. On september 4, 2008 because the company now wants to evict. Another date is set in two weeks because all the companies attorney could say is when are you moving out. Now not willing to work anything out to let someone stay in their home. Is there anyone who can help me keep a home that has been in my family for 17 years in the familly?

On the verge of losing my home

This mortage company is charging me an 11 .99 interest rate.

For 23 months I have never missed a payment and should qualify for a lower interest rate. They are not willing to make any comment about whet my interest rate will be adjust to. I received one letter some 60 days ago saying thaty I should expect it to increase.

This is crazy. I should now be reduced to 6.5 or 7.0 interest rate.

I need help in dealing with this mortgage company.

I am spending a lot of time trying to get answers and they are arrogant and rude and will not give me a revised rate.

Overcharged on closing of sale of home with a high fees!

At close of home lost approximaetly $7,000.00 taken by unnecessary fees!

They changed our due date to any day on the 1st - 10th of the month from my origional day of the 15th and are now refusing any ACH transactions. I have to call in every month and BEG them to take my money! This often takes days and I end up fighting them to remove late fees that I should never have recieved. I spend hours in phone loops only to be disconnected and when I get someone I am always charged more to make any transactions to my account.

We finacialy can not move the loan into the time frame they want and I have explained this to them many times! They seem to loose all and any paper work we mail or fax in. They have verbally refused my payment multiple times over the phone and want me to send in a cashiers check or money order via mail before the 15th which is impossible since I don't get paid till the 15th and the money does not exist yet. Their collections agents call me all day at work and home. Even after I speak to a rep and explain I don't get paid until the 15th I am assured another collection call within the hour. I am playing their little game and they are doing their best to set up me to fail! Someone needs to stop them please!

Due to late fees in excess of $100 that are wrongly charged to my checking account our bank account is always getting NSF and there is no way to recoup this from them. They have numorous times refused my phone payment until I threaten to get the State Atny Gen. involved. They are causing me finacial difficulty with fees by their late processing of my payments and canceling my auto payment I had set-up on the 15th.

I received notification (letter US Mail) from Option One Mortgage dated May 27, 2008 advising that Option One Mortgage had received my request for a loan modification and that a preliminary review determined that I may qualify for a loan modification and that additional information is required. On June 10, 2008 I faxed to the Home Retention Team (HRT) the following information: Letter of Hardship, Financial Analysis for Loss Mitigation Workout, Current Profit & Loss Statement (2 months), Bank Statements (2 months), 2007 Tax Returns-- Explanation of Late File

On June 10, 2008 I called the Customer Contact Center to confirm that someone had received my loan modification request information or packet. I was told by a representative that your systems are updated every 24 hrs and to call back the following day to confirm receipt of my loan modification request packet. On June 11, 2008 I called the Customer Contact Center using the same contact number and spoke with a representative and at this time I was told that the HRT would receive my loan modification request packet and I would be assigned a negotiator within 14 business days.

On June 20, 2008 I called the HRT to check the status of my loan modification request. I was told by a representative that I had not been assigned a negotiator because two most current paystubs was not included with the loan modification request packet. Due to the fact that I am self-employed, the Profit & Loss statements were in lieu of the paystubs. This information was presented on the Letter of Hardship and the Loss Mitigation Workout. I immediately faxed to the HRT a letter explaining the fact that I was not require to submit paystubs but Profit & Loss statements instead. I also requested on the letter that I be contacted by a negotiator no later than Tuesday, June 25, 2008.

On June 30, 2008 I called the HRT to check on the status of my loan modification request because at this point I had not been contacted at all. I spoke with a representative named Lisa # 9LS. Lisa advised that the Profit & Loss Statements had not been received and that this was the reason my loan modification request packet had not been forwarded to a negotiator and I had not been assigned. I was also advised by Lisa #9LS that my home was in foreclosure and in order to stop the foreclosure process that I needed to make a payment. On June 30, 2008, I faxed to the HRT at 866 452-1837 my Profit & Loss statements again.

On July 1, 2008 I spoke with a Representative named Judy #3JF who advised that again I had not been assigned a negotiator because my Profit & Loss statements had not been received, she also stated that it took 14 days upon receipt if my loan modification request packet for a negotiator to be assigned to review the packet. Again, on July 1, 2008 I faxed the Profit & Loss statements and requested confirmation of receipt. I also added as an attachment the notice that was attached to my door that stated only to call 888.

On July 2, 2008 I called the HRT to check the status of my loan modification request and to find out if in the least a negotiator had finally been assigned to review my packet. I spoke with a representative named Sarita #MSP and was told that a negotiator will contact me by July 10, 2008. By this time I am completely frustrated and have no faith in this process. On July 3, 2008 I called the HRT and spoke with a representative named Raja #BRC whom confirmed that the Profit & Loss statements had been received and my now complete loan modification process would be forwarded to a negotiator for review. Raja also stated that I should receive a call from the negotiator by July 10, 2008.

On July 14, 2008 I called the HRT and spoke with a representative named Michael #PZM1B. Michael stated that I had a sell date of Sept 9, 2008 and that I had been assigned a negotiator named Marilyn D. in May of 2008. This didn't make any sense to me at all. I called Marilyn D. on July 14, 2008 at 800 and spoke with her directly. She stated that she had not received my loan modification request packet and that I had actually been assigned to a negotiator named Sarritta Huntly and presently gave me her direct contact information.

I called Sarritta H. immediately at 877 where the only option was to leave a voicemail. After leaving several voicemails beginning July 14, on July 17, 2008 I received a call from Sarrita H. who left a voicemail stating that she was not assigned to review my loan modification request packet and had not received it. She did however at this time advise that six (6) months of Profit & Loss statements is required to continue the loan modification process.

On the letter I received from Option One Mortgage Corporation May 27, 2008 advising that my request had been received; the information required included two (2) months of Profit & Loss statements. No where on any written documentation nor was I notified by the HRT that this additional information was required. On July 17, 2008 I returned the phone call to Sarrita H., again, my only option was to leave a voicemail. Needless to say, to today's date (Aug 13, 2008) I have not had a conversation with Sarrita H. during this process. At this point I begin to consider legal representation and I am currently in the process of doing so.

After several attempts of calling into the HRT and Customer Contact call centers and trying to retrieve information on the status of my loan modification request and achieving absolutely no progress (partly due to severe language barriers); on July 31, 2008 I finally reach a call center supervisor named Maryann Connors who advised that my loan modification request had not been assigned a negotiator and has not been reviewed because the additional six (6) months of Profit & Loss statements were required.

Maryann C. also advised that I fax the statements directly to her at 866 and that she would forward the information to the HRT. Maryann also advised that due to the foreclosure date of Sept 9, 2008 that she would expedite the process. On July 31, 2008 I faxed the additional information directly to Maryann C. who stated that as soon as she received the information that she would call me immediately with confirmation of receipt and of course this did not happen. I left several voicemails requesting confirmation receipt and did not receive one.

On August 6, 2008 I called the HRT call center at 877 and spoke with a representative named Trina. Trina advised that the additional documentation had been received that very same day and a negotiator would be assigned in 14 business days. Trina also advised that my loan modification request had been denied.

On Friday, Aug 8, 2008 after leaving messages for both Sarritta H. and Maryann C. I called into the HRT call center to try and get more information. The representative that I spoke with would not give me his name or ID #. The representative was apparently reading from notes that were not updated with the latest information so I asked to speak with a supervisor. He placed me on hold for 12 minutes and returned to the line stating his supervisor was not available and if I would return the call at another time and disconnected the line.

Today, Aug 13, 2008 I began the now all too familiar process of trying to reach a representative who would be able to give me the most current information and who would be able to answer the questions that I have. In a desperate attempt to get some information I called Marilyn D. who actually answered the line. She stated that she was not my negotiator and that I had been assigned to Sarritta H. and that Sarritta was out of the office for the day. I begged Ms. D. to at least review the notes to see if there was any new information and to please answer the few questions that I had. She agreed to do so. Ms. D. advised that my loan modification request had been denied due to the (AFBC) investors not approving a loan modification request that included delinquent payments. I asked at this time information regarding a Deed In Lieu of Foreclosure and the process it entailed. She immediately referred me to Derrick I. who she stated would be able to help me with this process.

I called Derrick I. at 877 X60237 and received a voicemail greeting that didn't allow for messages. I used the option the auto phone attendant gave and reached a representative named Natisha. Natisha reviewed the notes and advised that a negotiator had not reviewed my loan modification request and that because of this fact my loan modification should not have been denied. She stated that before there is a decision on a loan modification request that a negotiator must first review the packet and this had not been done. Natisha spoke with her supervisor Jason and was told to reopen my loan modification request and to forward my packet to Ms. P. the negotiator that Jason had now assigned to review my packet. Natisha advises that I call back Monday, Aug 17, 2008 for an update.

At 2:43 PM today Aug 13, 2008, Maryann C. phoned me to advise that my loan modification request has been denied, stating the reason being that the investors are not allowing any modifications at this time. She also stated that "the investors can change their mind at anytime." I asked her to give me some insight on the foreclosure process specifically how long would we be able to remain in our home during this process, she referred me to an Attorney and gave me a phone number to call, 949--- Trustee Court.

To say the least [they] do not have any business operational values, is staff trained on any procedural content, do they know what business/client objectives are at all? [Their] customer services representatives are always confused and began the phone call with giving me my delinquent amounts and advising that I make a payment to avoid foreclosure. They never have the latest information and don't know how to answer my questions or provide any customer service at all. The one thing they do now how to do is refer and advise me to wait for a phone call that does not happen.

Please, if my loan modification request is not accepted I would like give the property back to the investors, Deed in lieu of foreclosure. The sale date is Sept 9,2008 so I do not have much time. We have nothing left. My fiancee is now suffering from a deep depression and has to be medicated. I don't know if we should be moving now so going home is the last thing we want to do. We don't know if we will have a home to go home too.

I have a mortgage with them and i haven't heard or got a statement to pay my monthly payment so i sent it by turkey hill money orders for last 3months something is wrong here=$740 a month they raised my payments like 3times -and it shoulda only been one time-now i don;t hear from them for 3months when i called to ask i was told i would get a letter in mail to explain and i got nothing yet- so i am going to keep my cash in bank until someone helps me here what should i do?i'm 60 years old and don't wanta loose my house by being late i;m not sending more money orders either no one tells me whats going on here

i may loose my house and no where to live thats a biggy

This is my third posting to this site. My home was foreclosed by Option one. they tried to auction it off on August 5, 2008, no one wanted to pay the money that they put on the house (I can only guess the amount was closed to what they want us to pay them $195,650.00, on a house that has only been appraise for $146,500.00). For over 6 weeks, my husband and I have been moving out of the house, last Thursday we went by to collect the mail and a flyer is on the house saying that this realty company has issued a "second notice eviction proceeding in progress!" What happened to the first one?

My husband called and called no answer, finally last Saturday the gentlemen calls back and we tell him that we have only one more load to get out the garage. He responsed back that is fine no one is going over there yet. WRONG! We get there and now there is a lock box on the door, ALL the lights were on in the house (the house is 4 bedroom 2 living spaces, and two bath, plus they locked the garage door, so the openers would not work!)

My husband walked around the back and the back window is open and screen is off, he also finds out that the a/c is turned down to 47' degress, (we still had the electric in our name) Opens the door to the garage and what do we see, ALL of our son's tools are gone, his motorcyle helemt, my husbands 4 drawer craftman tool box and tools and drills and saw's gone, plus we had a craftman trailer with more tools and extension cords gone!

So not only has Option One/American Home Mortage Servicing took our home and totaly screwed up our credit, the people that they contract out JUST RIP US OFF! Not only have we not been kicked in the teeth about our home, but now having over $6000.00+ of tools and items stolen! We called the police, we call the realty company, we are now calling the "cleaning company" Option One has totaly unconditionally screwed uus over again.

My husband and I had to find another house to move into...smaller, 30 yrs old, higher a/c bill, we hate living here and now all we do is fight. We have to go and buy new tools and my son has to go and buy a new tools and he is so angry, that he wont talk to us. We are so broke that for the next two weeks we can not go to the grocery store. We can not get assistance, due to fact that I make to much money

As of 2007 our Monthly Payment went up by 50%. My husband notified Option One that we could not afford that increase. We could not afford to make the $2645 per month plus $210 HOA Fee. We are Senior Citizens. My husband tried every month starting in January 2007 to reach anybody who would help us out of this mess. He was told each time to fax bank statements and Profit and loss infor back to them, each time they said they never received our fax! This went on until Nov. 2007 when my husband called Option One to see what they could do to help us! He was told there was nothing they could do or would do and we were put into foreclosure and our Condo would be put up for Auction on Dec. 13th. 2007!

This call took place about 3 weeks before Christmas! This is what a Rep. from this Company told us. We had to get an Attorney right away and were forced to file a Chapter 13 to stop the sale of our Condo that we have lived in since 1985. The cost of filing this action was $4500.00 to our Attorney before Christmas. Option One had strung us along from January 2007 to November 2007 and into August 2008! The Reps. in this Company seem like they were reading from a script, if you asked them any detailed questions they would not answer you, if you asked them if we could speak to a supervisor there was nobody available.

According to my Attorney after he went to court for us we were told that we had to make payments of $2645 which we still could not make! Now, we had to make payments of $586 to the Trustee and the Option One Attorneys hit us with back payments of $392.92 for the year 2007 that was in dispute plus now our HOA payments were increased to $220 per month! That totals $3843.92 per month! There is no way we can pay this amount of money! So, My husband and I are paying our 2006 payment schedule of $1858.77 for the monthly payment and $118.78 for the monthly property tax bill which totals $1977.55 per month which we pay now. We have tried over and over again to reach Option One in Jacksonville, Fl.

I have sent Registered Letters to Mr. Jim D. - Vice President of AHMSI/Option One and to Mr. Don K. who I think runs their Bankruptcy Department. Mr. Don K. has a real bad attitude, very condescending, obnoxious, and surly to my husband when he tried to get help from him! His answer back to my husband was "If you can't afford it then sell your Condo" He had this man on speaker phone at the time. My husband was begging him for help! Since all of this has happened, I have contacted the State Attorney General Mr. Bill M. in Tallahassee, FL. he assigned Mr. Bryan L. to answer my letter and he forwarded my letter on to the Florida Office of Financial Regulation 1-850- from outside of Florida. This is a state agency which regulates mortgage lenders and financial service companies in Florida.

My letter was also sent to the Attorney General's Mortgage Fraud Task Force for review. I have sent a registered letter to Mr. David F. - CEO of AHMSI/Option One, he is located in Irving TX. I explained to him what has been going on in his Jacksonville Office. and also, to MALCOLM/CISNEROS Law firm which is AHMSI/Option One's Law Firm. They are located in Irvine, Calif.

We are getting demand letter's from them. Everybody has received registered letter's from us regarding this situation from this Company. Remember, The House, Senate, and the President signed off on the new Housing Bill which Option One has ignored completely! And because of their abuse to so many people. Their License to do business should be pulled! Please contact me if you have any questions. And yes we would like to be part of a Class Action Suit.

I have a mortgage with Option One/AHMS for 3 yrs now. I am one of the many who should not have been approved for a mortgage. I have a 1st mortgage that is interest only ARM, and I had a 2nd fixed rate mortgage with Option One, but they sold the 2nd a month after my closing. My interest only mortgage with Option One has adjusted 4 times now in the last year. Option One adjusts it every 6 months, but I'm not sure why.

I have always paid my mortgage on-line directly on their website, as they never gave me any other choice. Even still when I paid my mortgage they would hold the money past the 15th of the month and charge me a late fee. On some payments they would send the money back to my bank account and then accuse me of never paying and charging me a late fee even though I would get a confirmation number saying I did pay.

My mortgage is now more than when I bought my home because it is interest only. It has lost over $50,000 in value due to the market situation and I cannot refinance it. I was lucky enough to be able to afford the mortgage even though it was rising until this past June when the Company I worked for closed down with no notice, and I went from a six figure income to collecting $275/wk unemployment. I immediately called Option One/AHMS, and asked if they would refinance me at a fixed rate. I sent in all required info and they said it would take 2 weeks to hear from them. I continued to receive calls because I didn't pay my July or August payment. I explain that I am working with someone in Home Retention, but they still call constantly telling me to borrow the money or take out a loan to pay it. The 2 weeks have come and gone, and now I cannot reach a human being on the phone, but I do receive automated calls from Option One/AHMS telling me they need more info from me, and to call them. I can't even get an India rep! I'm not giving this scam of a Company any more money.

In the past 3 yrs I have paid $70,000 in mortgage payments and was never late (except when they held my money and made me late), and my mortgage is higher now than when I started. I have decided not to give them any more money and they can keep the property. I don't want to be out $140,000 and still have nothing to show for it. I will join a class action suit, also!

I had great credit, and it is now ruined. I'm losing my home, and I'm being forced to move.

We had a loan with Option One, we got behind and when we called them to work something out they suggested a loan modification with them, they would put the late payments at the back of the new loan and the intrest rate would be lowered. So we faxed all the paperword they wanted and waited feeling relieved, and we waited, and we waited they kept saying they would know something by a certain date we would call and get someone who knew nothing of the loan modification then all of a sudden they would know and tell us they approval had not happened yet and to send in more papers (all thou nothing had changed for when we first got the loan and they could have used all those papers) this went on for months, then we get a notice the house is going into forcloser, so we call get anouther person who knows nothing untill we mention we are doing a loan modification then they would know and tell us not to worry about the notice and send in more papers and they would know soon.

Next thing we know the house had forclosed and was going up for auction so we call and they tell us not to worry it's not over till they say it is and send in more papers they are still working on the loan modification, Next thing we know the house sold at auction and they bought it!!!! We are told we have one week to move. I believe this whole loan modification is a scam to get people out, they kept leading us on straight to the U-haul. I feel like they stoled our house with lies.

My story started almost 3 years ago when I got my mortgage through Option One Mortgage. We got an interest rate of 8.4% and we were making our payments on time every month until I got sick. I am a diabetic and have anxiety and depression very bad. I ended up in the hospital and had lost work which put us behind on a few payments. We worked out a deal with them to pay over $1000.00 every 2 weeks. We were eating cereal and hamburger every day. Just so we could make these payments.

You can really do alot with hamburger. We got our payments caught up and we then got a notice that our payments would be going up because we have an ARM. We went from 8.4% and $851.00 a month to 11.4% and $1100.00 a month. How can a company raise your interest rate 3 points just because. After I started making these payments I got a letter in the mail that my escrow was short by $400.00 and I needed to pay this amount or they were going to add $60 a month onto my bill. I didn't have an extra $400.00 after my payment going up $300.00 so they added $60.00 on to my bill every month. We paid this for 6 months.

I called Option One when the interest rates started to fall and wanted to know what mine was going to do because it was time for an adjustment. They were unable to tell me. I told them that if my rate did not go down since the interest was under 6% I was going to contact a lawyer and fight them. I got a letter from them regarding my interest rate and they took it down 1% so now I am paying 10.4% interest when I see the interest rates are now 5.4% and lower. My credit is messed up because of these high payments we are forced to pay. In June 2008 I got a letter stating that Option one sold my loan to AMHSI. I started making my payments to them and now I get daily calls stating that my ARM is up for adjustment within 90 days.

I called AHMSI several times just to get disconnected when I would call. Finally it was my lucky day I got through and of course spoke to someone in India. I asked them if they could tell me what my interest rate was going to be they told me no not until September 1, 2008. They told me to call back then and they could tell me. I also asked the woman that I spoke to why are my calls being transferred to India when I live in the United States she told me that they are the call center.

I said oh I see Option One changed their name to you all. She said no we bought all their loans. I said well it is kind of funny that when I used to call Option one I got transferred to India as well. She told me no they didn't have a call center in India and said yes they did. She said she knew they didn't for a fact. I asked her why did you work for them? She said ahhh umm ahh umm. That there told me she was lieing to me. I also asked her if I could ever speak to someone in the United states regarding my account? She told me to just ask and they would send my call back to them. I told her I don't think you are going to put me on hold so you can hang up on me.

Also I want to know why are they sending jobs over seas when we have plenty of people here looking for jobs and having a hard time paying their high house payments to this Crooked company. I have tried several times to refinance my home but I of course because of the high interest rate we owe more than my house is worth. In this day and age my house is going down in value instead of appreciating. We really need some help with this company. I know that AHMSI was a way for Option One to keep the money they were getting and trying to get a better rep.

Well H&R Block has made a big mistake for doing this. I am seeing a psychiatrist because of all the heart ache and stress of trying to get my house payments made on time. My electric has been shut of many times and we have had to pay outragious fees and late charges because of their greedyness. We wish we had the money to start a class action suite against these 2 companies and not lose my house in the mean time. I am going to be late on this months house payment. I am also having a problem with Chrysler as well.

I am see a psychiatrist and a therapist every 2 to 3 weeks. My diabeties is way out of control and I am having sleeping problems. I am 47 and should not be having all of these problems. I keep robbing from Peter to pay Paul. Something is wrong with my fridgerator and I can not afford to get a new one. My electric bills are sky high because of this. My medicine and doctors in one month cost around $300 to $400. We need help and no one seems to be helping us.

Please include me in your class action suit! Like you, I am a victim of Option One Mortgage! However the Attorney General in New Jersey stated they were unable to do anything. When I initially applied with Option One in 2003 their loan rep used not only my income, but alimony (which was ending in less than 2 years) and child support that was sporadic at best. I signed for a 1 year adjustable because of the rates. I did get behind in my payments but tried to speak with them, unsuccessfully!

I filed bankruptcy in 2004, I tried to make my payments as they were told to me, but Option One REFUSED to send me a statement stating they didn't have to because of the bankruptcy and foreclosure process (they failed that!) I sent payments taped to a letter stating what the payment was for my payments were all sent certified return receipt (costing me more money) and they still claim not to have received the payments. I had to obtain copies of cancelled checks (costing me even more money!) to prove they in fact DID receive the money. They would receive my payments prior to the 15th of the month but didn't post them until the 18th or later - charging me with late payments.

In 2007 they neglected to pay my property tax for 2 quarters - they have yet to provide an explanation for their defaults! The NJ law firm representing them: Zucker, Goldberg, Becker & Ackerman of Mountainside, NJ even had my house up for Sherrifs sale without notifying either my attorney or me! I found out by someone calling my house after they saw it in the newspaper. In February, I received a very rare piece of correspondence from Option one stating my rates decreased as did my payments, I paid what I was told -

in March I was told that they were going to go back to court to try to enforce the foreclosure because I haven't been paying. No one bothered to let me know there was a cure that had to be paid. In May I was notified I wasn't paying the right amount so they were going to court again. In June I was told my loan was sold to AHMSI and to begin sending my payments there effective July 2008. In July 2008 I received a notice that my August payment was going up and send it to Option One.

For a 1 year ARM they adjusted my rates TWICE in one year and now I'm suppose to be paying them when they sold my loan? - my calculations they are charging me 38.71% of my monthly gross income for a mortgage payment! The other day my attorney contacted me and stated Option One claims I haven't sent my June payment - a certified return receipt and canceled check prove otherwise.

Option One has completely destroyed my credit; has created more stress on me and my family than one could imagine. I am working a full-time job, part-time job and two side jobs just to try to make payments.

We obtained a mortgage from Option One that originally was promised to be $1000 less a month that it turned out to be. The interest rate was supposed to be fixed at 7%. We were given a 2 to 1 ARM 80/20 mortgage with rates of 8.3% and 11.99%. We were somehow managing with the payments until August 2007. I had been in a car accident in June and was forced to take a temporary leave from work in August and collect RI Temporary Disability Insurance. Since I am the main provider for my family, we fell into foreclosure and the house was to be auctioned of on November 5, 2007. My wife and I managed to come up with $8000 to pay Option One and they still had us paying huge forbearance payments for the next 6 months to catch up.

Well, right after that, still in November, RITDI refused to give me anymore payments, stating that I was fine to go back to work. I called a local representative's office to see if they could help on December 12,2007. They called TDI and managed to somehow get TDI's president to call me personally and apologize for the mistake. By this time, it was already too late and we were in foreclosure again. This time the house was to be auctioned off on March 3, 2008. My wife and her mother managed to gather together all of our savings and tax returns and paid Option One $17000 this time to bail the house out five days before it was to be auctioned off.

As of July of 2008, we were again to be auctioned off on August 6, 2008. We have no savigs left and have spent almost $30000 in the last year to bail this house out and we are right back in the same situation, except this time we had no fix for it. We came upon a newspaper article in our local paper about an organization called NACA (Neighborhood Assistance Corporation of America). On July 26, 2008 we went to one of their workshops in Connecticut, listened to what they had to say and told them about the upcoming auction date and what had happened over the last year. They told us that they would definitely try to help and that the first thing they needed was paperwork in order to stop the auction from taking place.

My wife managed to get all of the paperwork and have it to the NACA New Haven office on the morning of August 4, 2008. NACA then was in contact with AMerican Home Mortgage about stopping the foreclosure for 3 days in a row. Never once did they receive a response. I kept hearing and reading waiting for response from lender, or no response from lender. We tried to explain to the NACA rep that anytime we have ever tried to call AHMSI, they never get back to us. They completely ignore us.

Well it is now the 11th of August and they have ignored NACA as well. A man showed up at our house today and told me that he was there to take pictures of the property and asked if I knew that this property had been foreclosed on. He asked me for my name and number and told me that he was just hired by the bank to come out and take pictures. I didn't think that an auction actually took place and neither did NACA because this is what happened on the auction date...I watched as one car pulled up across the street from my house with a male occupant who never got out of the car and left at 10:05AM...5 minutes after the so called, auction was scheduled to take place.

They have ignored my wife and I and now they ignore a national organization? Why are they allowed to get away with this? Why would they want my house? I am willing to work with them but they don't seem to be willing to work with me. What is up with that? Another thing is that I rarely even got a statement for my mortgage every month. Half the time they would not even bother sending it. The foreclosed on the 2nd mortgage and never notified us of it, even though back in February, we gave them a payment of $2000. That payment was never applied to our loan. I looked it up online and it was applied under Corporate Advance Adjustment.

My point is, I just don't understand the fact that they would rather take my house back and make no money than work it out with me and get their money. Are they on a mission to ruin people's lives? Oh and the reason everyone is complaining about getting people over in India when they called is because they are actually legit in India...check it out. I hope there is still something I can do because I know that they have broken laws and this clip is only part of my story. I am starting with the DBR tomorrow and we'll see where I go from there. God bless anyone with Option One/AHMSI because they are one in the same...only under a different name now.

My husband and I fell behind on our payments in May '08. We called in June to make payment arrangements on our past due payment and the current months payment only to find out that Option One had started foreclosure on our home. They advised us that we needed to come up with $5200 in 7 days in order to stop the foreclosure. This was impossible to do, as we were already having problems paying the $800 a month house payment. We had the 2 payments that were owed but, this was not an acceptable arrangement for them.

We were offered a repayment plan for the $5200 in payments, late fees, and attorney costs. We were advised to pay $4000 on or before 5 PM on July 11. After exausting most of my 401K I was able to send a Money Gram payment of the $4000 on 07/11/08. The representatives at Option One were suppose to send us the repayment plan to sign and fax back to them. I called several times requesting this fax only be to be advised that it would be sent and to allow 72 hours for receipt.

I was calling Option one every 2-3 days because this fax was not coming through. At one point we did receive 2 of the 5 pages that were suppose to be sent. We had them attempt to send the aggreement to a different fax number thinking that it was our fax machine. Nope, still nothing. I again called Option One to advise them that we needed the agreement, at which time that I was advised that the funds had been returned to us and that the repayment plan had been denied because they did not get the signed repayment plan.

I panicked I didn't know what to do. I was advised that the new repayment amount was $7100! And that they needed $4700 within 7 days to place a stop on the foreclosure. I told them that I would have to see what I could come up with and call them back. At this point I was 8 months pregnant with 2 other children and losing my home. When I called back to set up arrangements I was told that the actual repayment amount was $9200 and that they needed $5200 in 7 days. Everytime you call this company you get something different. I was irrate and hung up.

After I calmed down, I called Option One again, I was told that I needed the $4700 and 3 months of $1300 payments. OK, I can do this. The representative advised me that he would put the repayment plan online for me to accept this time so we didn't have the issue with the repayment plan. Three days past, no repayment plan online either. Again I called Option One, only to talk to a Team Leader named Ms. L. She advised me that they needed $5200, and 11 months of $1300 payments. I challenged her on the fact that every time we spoke I got a different story. And the fact that we lost our original agreement because THEY would not send me the paperwork. She reassured me that she would personally handle my account, and gave me her direct number. This actually gave me some feeling of comfort. Until I tried to reach her on her direct line. I haven't spoke to her since.

I called Option One again when I was getting ready to send the initial installment of $5200 only to find out that the deal had changed again. Now we would have to send $5200 and make $1300 payments for 13 months. That was it, I wanted the repayment plan, before I sent another dime. (I didn't want it to keep changing) I got the repayment plan (finally) online and my husband and I accepted the offer and sent the payment. We thought that we were good to go right? Wrong!! Less then a week after we sent out $5200 (that we barely had) we get a call from Option One telling us that we had to send an additional $78 within 2 days or they would be returning our $5200 and proceeding with foreclosure. Apparently, they needed an additional $78 for attorney fees. WHAT?

This was the last straw for us, I told the representative that they could send me back my $5200 and they could have the house. I didn't have another $78 to send, I had $15 to last me and my family for 2 weeks. If it weren't for family and a garden we would have starved! (NO JOKE) I advised the representative that I was contacting the Attorney General and reporting them for this whole ordeal, (they should have had to honor the 1st offer) and that we would go from there. Suddenly, the representative needed to double check what she could do to help me. When she returned to the phone she advised me that I didn't have to send the $78 now, it would be deducted from my 1st payment of the plan!

This company's right hand has no idea what the left hand is doing. I have filed a complaint with the Attorney General in my state and I highly suggest that everyone on here does the same. If enough complaints are filed them maybe we can stop what this company is doing to all of us. It's not fair, and they shouldn't be able to treat people like this. No one wants to lose there home, and they know it.

I got behind on my payment last year and trying to catch up has been a nightmare. Option One would lose my paperwork and start foreclosure. My payment would be late - once they said a week late and I had a Western Union receipt for the correct day. The last time I negotiated with them, I had to pay over $4500 down as well as a repayment plan. We borrowed from everyone and now we're really in debt. We just got a notice our ARM is going up and we can't afford the payments as it is! We're finally in Chapter 13 in hopes the court can help up out. I want to keep my house, but I can't negotiate with them.

We're filing Chapter 13 prior to our sales date of Sept 26. We hope to keep our house. Our credit is ruined and my nerves are shot.

I have never dealt with people like this in my life. I started falling behind on my payment in June. I sent in everything that month except the late fee. They called me CONSTANTLY all hours of the day, home and work..It bordered on harassment. They told me two weeks ago that I was eligible for a loan negotiation and that if I faxed over the necessary paperwork I would hear something in two weeks. Haven't heard a thing. I also can't contact a human being. I don't know the status of my loan, I am scared my house is going to be foreclosed on. I have read other consumer complaints and they all sound similar to mind. This company sounds like a scam and I feel like an idiot.

My nerves are shot. I am scared to answer my phone. I am going to be 65 in October and my health isn't the greatest.

Option one continues to raise my mortgage rates astronomically every 6 months, charge me multiple fees that I cannot get an explanation for. I am continually harassed and bothered all day and all night.

I am unable to make all of the payments for my monthly bills, my credit score continues to go down. I have no way to pay all of the fees, though I continue to work every day. I am under incredible stress and strain. Have migraines almost daily. Multiple illness.

We are first time home buyers. We did not get our original loan through Option One but our loan had been sold to them. Worst thing that could have ever happened to us. However, we did FINALLY call the HOPE NOW 877 number. Please, everyone out there, call this number. Call AHMSI daily to check on your account. We decided that they could call us daily so we could call them daily. In fact, we would get their call, hang up and then call them right back.

We did finally get a refinance but it was only because we used the HOPE resource. It does work.

I was given an amortization schedule when the mortgage was changed. It showed my principal going down, yet the staement shows that the principal went up! They re-set my loan & robbed me. Also, when I switched to them, I thought I was refinancing my home, not turning it over to a "debt collector." I have lost a lot of money by them raising my interest rates, forcing me now to sell my home. They disclosed themselves to me as refinancing my home, but I fear they have robbed me. I need help!

i have motgage with option one for over two years. i always make my monthly payments on time. i decided to pay more money every month towrd the principal to speed paying my loan. every time i pay principal payment they applied to advanced monthly payments instead without my permision and they tell me your monthly due payments is not due for few month. i call them every time and tell them to correct it not mentioning the hard time to get in touch with them which finally would get me to a rep. in India,

after long explaination they tell me sorry for the unconvinient we will put a request for correction, call us after few days to make sure it went through. sometimes they do the correction and most of the time i had to start over all again. my account statment has over than 50 corrections. when i look at my account statment i am so lost with all the stupid numbers that doesn't reflect my tru payments.

i am so tired of this rip off company. I searched the google for attorny and found FBI field office mortgage froud and attorny general office of consumer protection. I am planing to contact them to invesigate this froud company. If any one has same experience, maybe together we can put stop for this stealing.

We have had our mortgage with Option One for 3 years. We have fallen behind on our payments and was allowed a repayment plan including their attorney fees etc. We made the workout plan payments on time and things seemed great until now even though our payments went up along with the interest rate. I am now 2 months behind, received a letter stating that American Home Mortgage Servicing, Inc would now service our loan effective July 1.

On July 1 I began to try to call AHMSI to make 2 payments. I could not even get thru the automated machine when they ask for the account number I pushed in our loan number from Option One, then tried my husband's social security number, then tried our home phone number and was finally disconnected. I attempted this many times. Then I attempted to call Option One and the machine rolled it over to the same AHMSI number with the same results I had earlier. The letter I received from Option One said that I would received info from the new servicer by the 16th day of the closing so I thought okay, I guess I will wait this out.

Well, on the 15th I received a foreclosure notice. I have sent certified letters to the attorney for Option One, Option One legal department as well as AHMSI. I also filed a copy with the county clerk of courts office. Well, yesterday I received a letter from AHMSI stating they received my inquiry and would respond in 15-20 days or it could be up to 60 days. Now, who knows what will happen to all the people that this has happened to. If I go to an attorney; what will that do but take away from the money I had for my payments. We need help; that is for sure. All I want to do is make my payments and go on living in my home. My son, his wife and 4 children live with us so this is their home as well.

Our story with Option One isn't as horrific as some on here (yet), but it has still caused us grief. We have never been late on our payment. We have a grace period up to the 16th of each month, but every month, like clockwork, they start calling on the 2nd day of the month to find out where the payment is. They call the house phone several times a day, every day, sometimes with different numbers to make it look like it is not the same company. Sometimes when they call, it is a recording wanting ME to call them back, they don't even have the decency to be on the line.

The worst part is that they somehow got my husband's cell number, and they call him several times a day AT WORK, which is causing him grief and putting his job in jeopardy. We are a one income family, as I stay at home with our four kids and homeschool. If he loses his job over this, we will be sunk! I've called them several times and told them not to call him at work, that they would end up with another house in their posession through foreclosure if they keep it up. They don't listen, don't care.

Then, this month, our payment went up because of our escrow. We have a fixed rate, but it is very high, and though we have never been late, we have struggled to payment the payment each month, often times having to put another bill on hold in order to keep our house. We went through a foreclosure 5 years ago because of a work injury my husband suffered, and we vowed that we would not lose another house. We have been trying very hard to keep up with the payments, but other bills are piling up and need to be paid, and I'm afraid that at some point we are going to be late on our mortgage for having to pay the other bills.

They offered us a loan modification to try to reduce the interest rate, but I was told that after I sent in the papers, it is not a guaranteed thing and I would have to pay a hefty fee to do it. I can barely afford the house payment, I do not have extra money laying around to pay a fee for something that is not guaranteed. We are desperately trying to refinance through another company to get out from under the thumb of Option One, but so far, we have had no success. Maybe with the new legislation going into effect, we will have a chance. If anyone knows of a class action suit or something similar, please post it here, thanks

I purchased my home two years ago, and I have been trying to refinance my home. I was told to wait the two years and so I did, when the two years were up I tried to declaire hardship, because my business failed and I couldn't find work,because I am on Social Securityand I don't get very much.

Well anyway, I called them to remodifiy my loan and Option One at the time, told me, that they couldn't remodify my loan, but they never said why, so I went to a company that is own by HUD and had them look into it. They told me, the reason that they would not remodify my loan is; because the company that they bought my loan from went out of business, that was Charter Funding at the time, and now I had to declare forecloser and my house payment went up to $1255.01 over 9% interest rate. And I just don't understand why American Home Mortgage can get away with this. Also they have been calling me before my payment is due.

Now, that my payment was short last month, they keep calling me every other day and asking me for that payment of $395.99 and I keep telling them I just don't have the money, so they told me practically to beg, borrow or steal, to make up that payment. I have all ready borrowed all I could from my family, I told them just to foreclose, because you can't get blood out of a turnup. But they still call me and harass me over the phone. And my credit will be shot now because of this, and it is all because they wouldn't remodify my loan, so I could afford to stay in my home.

the emotional stress of this conflicked has put in a depression. I just gave up and the house I purchased through Remax should have been condemned because the roof leaked the windows are shot and the sewer needed to be fixed and I also had to borrow money to get a new furnace because the other one was shot and it could have started a fire in the house. Also the front and back doors were water rot. The inspector I had said the house was sound and liveable. I just don't know what to do with this problem. And I hate to have my credit shot because of this but what can I do.

I was even told at one point that they wanted MY income information even though they were not doing my financing! I asked them, "does this change daily?" A supervisor gave me a list of all info needed. I then obtained that and faxed it. Then low and behold ONE day before the auction, Sarah (a supervisor mind you) would not return my multiple phone calls! She did leave a message on my brothers answering machine saying . . you got it, "I need more documentation!" Again, for the third time we faxed the requested info. I'm sitting here now and the auction is tomorrow. No idea what's going on, offer accepted or not, was it even reviewed? This company is NOT a comsumer friendly company and I will be filing a complaint with the better business bureau.

In 2006 I had a child. was out of work for 6 weeks with no pay. WE fell behind on our morgage. Italked to option one. asked for a forberance and were told they dont do that. so we set up a payment plan. our payments went up to 2100 a month. plus had a second morgage. we fell be hind again tryed to refinance, do a short sale, we really tryed to work with them. when we were to months behind the would not accept payment from us unless it was payment in full. Our house was forclosed on in march of 2008.

I am yet another one of those unsatisfied people with Option One Mortgage/AHMSI as they sent me a letter stating my payment was late and they are continuing on with the foreclosure on my home. It all started May 2007 when I was let go from my place of employment where I had worked for 7 years. I was out of work for 3 months and on top of that the other person helping to pay the mortgage was let go from his company as the business closed. He was out of work for 1 month. I had automatic with drawl for my payment. They took and withdrew my payment and of course that did not clear as my unemployment insurance was not in there yet and seeing it was weekly obviously what you make weekly is no where near what you normally made in a pay period if working. I then had to completely deplete my 401K to cover my mortgage to stop from going to foreclosure then.

I am in this situation through no doing of my own as the place that originally had my loan was M & T Bank in Syracuse, New York who let Option One Mortgage have my loans. It has been a struggle dealing with Option One Mortgage since December 2005. They stated I needed to buy their insurance which I did not because I had my own homeowners insurance from the beginning. They then started on stating my taxes were not paid when in fact they have been every year since I moved into this house. I proved that to them but they still send me letters about that. The foreclosure is what has got me as in January of 2008 I sent a payment to them which was refused. It was for November, December and January and also put February's in ahead of time.

Two weeks later we received the foreclosure paperwork here. I after getting this paperwork immediately contacted Option One Mortgage and after submitting the proper paper work waited a month before they would set up an agreement and all the while the attorney fees are piling up from the foreclosure so we had to pay that back as well. We had to pay $2,200 down and then pay $1010.19 per month on the 25th of each month until the end of August 2008 and then payments would go back to the $545.14 per month of the original mortgage payment.

I sent in my June payment as for the June 25th, 2008 payment which takes my whole paycheck and leaves no money for gas back and forth to work and for food let alone the cable and the electric. I was making sure the mortgage got paid and the insurance so they could not say I had no coverage. Well my June payment was sent back. I get a letter from AHMSI dated July 10th, 2008 and they are going ahead with the original foreclosure on the home for August 18th, 2008 as we breached our agreement. I never breached the agreement the payment was refused by them.

I do not wish to lose my home please somebody help me. I am going to try a few things here but still need help. I do not understand how the government can let the company continue to do business as I am sure they are not following the legal guidelines and they are preying on me and all these other individuals listed here. I am going to lose my home if someone does not help me and very soon. I have not been able to get a straight answer out of anyone and i know they received the paperwork I recently sent them as I have the confirmation sheet stating they received it.

Option one has been a constant headache. They harass us day and night, at home and at work constantly. Even when we were caught up they would call us on the 2nd of the month and say we were behind. This new name changes nothing. You can't contact them on Sunday, but they can call you. We refinanced with them because out credit scores were low and we have an oil well on our property. They stated that they had no other company that would accept our loan.

Our interest rate is 11.99% and set to increase on 9/1/08. We have a 2/28 loan. Now, our payment is 2500.00. Our loan was not completely disclosed with us about no modifications etc. We have descent jobs, but life happens and with car repairs, child custody attorney fees, medical bills etc. We can't make it. We have been paying extra to try and catch up the back payment and have sent 1500.00 extra so far. It is not noted on our acct and I am sure since they have changed names that it will be lost somewhere. When you call you never get a number to call back and the names.numbers they give don't exist or so they say. Most of the calls go straight to a foreign company. Now we are 7900. behind and live with the constant threat of foreclosure.

We have exhausted all of our 401K's withdrawals, taking loans and have even had 6 payday loans. Another mistake. Every penny we get goes to THEM. We tried to do a loan modificatio with them and filled out the paperwork, but they stated that our lender does not allow modifications. Our credit score is so low that if we have to sale we would have to rent because our credit stinks and we will have no money from any sale. Should it happen.

I have been belittled by them with statements liek just borrow it from your family. I wake up in the middle of the night with anxiety. I can't sleep. I have the beginnings of Hypertension. I am constantly fixated on money. My whole family has had to endure similar issue and put up with me. My husband is smoking more and drinking more just to try and escape. I can't buy anything for my children. We spend 800.00-1000. driving to work. Even buying groceries now is hard. Can't anyone do anything? I am going to start looking for attorneys. I want a class action suit if anyone finds an attorney before me count me in.

We wanted to refinance our house because we had a merged family with 5 boys, two of which are autistic,diabetic and have seizures, we had only a two bedroom home my wife had bought from her grandmother. We had less than 7 years to pay off the mortgage and thought it would be good to add on. We were told to go to a mortgage broker, and we asked for a fixed rate. The represenative of the brokers took months to get back with us but finally we were ready to sign . We were suspose to have a fixed rate we asked again and again, and were assured that yes we had a fixed rate of 8.5 %.

While adding on to the house I fell through the ceiling and broke my back, we then found out that the rate was not fixed, and we called option one to work out some sort of payment plan. They did not budge on the house note or the not so fixed rate. Later as our contractor was working on the house the whole roof and ceiling from the old part caved in, we were homeless. We camped out in the back yard until the winter set in and had to devide up the family to stay with various relations, and my wife and I continued to work on the house. We called Option one and told them the house in question was not livable and they said too bad, we then found out we did not have a fixed rate and our house payments went through the roof.

We have been paying 12.375% and are trying to get our credit rating better so we can refinance and get out from under a 1700.00 mortgage payment. Since the ceiling collapsed we charged up all our credit cards to try to get the house livable again, as the kids were sufferring. My wife had been working 2 jobs full time to try and help make ends meet. She recently had to give up her second job as she had a total knee replacement done several months ago.

We are currently struggling just barely able to make the payments, My wife cannot continue to work like she did. Our house insurance company would not cover the roof and ceiling collapse because they said it was faulty workmanship done by the original builder, ie my wife's grandfather, but they were able to take the insurance premiums, for 15 years prior. Option One they sold us to american mortgage company which is a collect agency and they are also not willing to renegoiate with us as they are a " collect agency". We were given a month's notice that were were sold and we spent weeks trying to find out where we were to sent the mortgage payment.

My wife spent endless hours on the phone with Option One trying to find a real human being among the many outsourced people we spoke to. Most of the time we were sent to India,or some other country, and we were not able to even understand what they were saying and most of the time they did not understand us. We have asked to speak to the supervisors, as it then comes back to the U>S> But it did no good. We really need to have our intrest rate lowered, but our credit is ruined and we have not recourse. If anyone out there has any way around this problem please let us know.

I am another story in a long line of unhappy Option One Mortgage (now American Home Mortgage) customers. I had trouble after Hurricane Rita in TX and during that time the government asked lenders to help the victims they (Option One) would not take a payment from me. They returned several payments even saying that they were not allowed to take payments during this time. Obviously this did not end well but is a long story very similar to the ones posted here - did a Modification to my loan and ended up with a high escrow balance about 7 times my yearly taxes with no explanation and a fixed interest rate over 10%.

Bottom line is I would be very interested in joining a class action lawsuit if anyone can get an attorney to take them on. How can anyone not see a purposefull trend here after reading these posting here from the hundreds of victims of this company. I agree nothing has changed but the name on their building. PLEASE (I am begging) someone start a class action lawsuit.

I now have a low credit score again after getting rather high from them reporting me only. I am in constant fear of foreclosure and I owe $8,000 more on my note overall then when I started paying them in the end of 2002 (for which I have not ever received an explanation for this increase).

Option one holds payments then trys to forclose on your home. I sent all of my payments certified mail to prove that they received them and they still don't post my payments or say they haven't received them. This is the 2nd time thay have done this to us in 6 months. I urge anyone who sees thia that is having the same trouble to contact the attorney general office and the FBI so they can investigate this as the mortgage it is

I have to take time off my job to go to court to fight this and I can't sleep or eat thinking about loosing my home.

two and 1/2 years ago i was trying to buy a home one bank turn me down then my broker told me not to give up then she told me i have a bank that will aprove you i put down my life saving thirty nine thousand dollars i was told that you can come back and refinance in two years

before two years i received a letter telling me that your morgage will be going up then i receive another letter telling me that it will be going up again frome twelve hundred to seventen hundred to two thoundred.i then tried to do a hardship with them i was aproved for the rate to drop back for five years then after the five years i will be back in the same boat i got behind on my taxes then that made me get more in the morgage is continue to go up i was so disapointed in how i was traped in to this loan option one the wrong bank to do busness with

the damage that this bank did to my family was very sad i have my faith in god i never give up.

Contacted Option Ones parent company RE:non-applied funds from previous lender Mariners Capital. H&R BLOCK assured me that they and Option One would retrieve any and all non-applied funds from the previous lender.I contacted them after I was informed that Mariners Capital had sold the loan in March 2007 shortly after that I did complain to Mariners Capital and they also assured me that all funds were being applied and forward me proof of payment.

The funds inquestion were $31,000.00 that was to cover five months of mortgage payments. I receive a telephone call that my loan was in default I tried to reach Mariners to no avail, Then Option One the same and H&R.BLOCK'S corporate offices. Option One did contact me In March of 2008 RE: a loan Modification and requested I send them a certified letter of confirmation in which I did and they have been playing games ever since. They keep telling me the documents are on there way, This has been since March of 2008!

I can't make any kind of progressive move with my property, Ive spent ten's of thousands of dollars on repairs and up graids. they have destroyed my credit my blood presser is high and the stress of it all is killing me and my wife. My daughter has suffered tremendously as well but has maintained a a B average in school and due to our health she has to be home schooled.Our whole life is in the house and money as well.

Contacted Option Ones parent company RE:non-applied funds from previous lender Mariners Capital. H&R BLOCK assured me that they and Option One would retrieve any and all non-applied funds from the previous lender.I contacted them after I was informed that Marriners Capital had sold the loan in March 2007 shortly after that I did coplain to Mariners Capital and they also assured me that all funds were being applied and forwared me proof of payment. T

he funds inquestion were $31,000.00 that was to cover five months of mortgage payments. I receive a telephone call that my loan was in default I tried to reach Mariners to no avail, Then Option One the same and H&R.BLOCK'S corporate offices. Option One did contact me RE: the loan Modification and requested I send them a certified letter of confirmation in which I did and they have been playing games ever since. They keep telling me the documents are on there way, This has been since March of 2008!

I can't make any kind of progressive move with my property, Ive spent ten's of thousands of dallors on repairs and up graids. they have destroyed my credit my blood presser is high and the stress of it all is killing me and my wife. My daughter has suffered tremendously as well.

I purchased my home through a mortgage broker in May 2005. My loan was placed with Option One and allow me just to say the entire mortgage was messed up from the beginning. I requested the local taxes be escrowed into the loan -they weren't. I requested the fire insurance be escrowed in - it wasn't. I found all this out the day of the closing - which was of course way too late. I received a call from Option One asking if I'd like to escrow my real estate taxes - AFTER the closing of the house. I agreed to have them escrowed into my payment. I went on my merry way having the payments taken out of my checking account automatically for a year thinking the taxes were escrowed into the payment. Surprise! They were never escrowed in -I owed $3000 for partial real estate taxes.

In June of 2006 I lost my job and began collecting unemployment. My unemployment checks did not come close to covering the mortgage payments and I fell behind. I contacted Option One to let them know and to discuss my 'options' and was told that they would get back to me with information on getting caught up. When three days passed and I heard nothing from them, I called back and was told they had no record of my call. By the time they finally 'resolved' my issue I was several months behind and facing foreclosure.

I managed to acquire an assistance loan from the state of Pennsylvania to help catch me up on the back payments, but was dropped from the program a month before starting a new position making more money and three weeks before my adjustable rate kicked in. This, of course threw me back into a foreclosure state as my house payment increased $300 a month. I again called Option One and again they said they would have someone in their Loan department call me and again they lost record of my call.

In August 2007 I notified the company that I was putting the home up for sale and inquired if I was eligible for a short sale on the home. They assured me I was eligible and I began the process of selling the home. I moved out of the home in October 2007 after receiving notice that the home would be up for Sheriff sale in January 2008 - even though I was trying to short sale the home. They never sold the home through the Sheriff sale and the house remained on the market. In January 2008 I also found a potential buyer for the home. It took me 5 faxes and several phone calls before the company would even talk to my relator or the investment buyer that was interested in purchasing the home. Option One repeatedly kept losing my faxes and phone requests.

In June 2008 we finally agreed on a selling price with OPtion One. We had the date scheduled for the closing and the investors had the money ready for payment. Option One then stated that they refused to pay the real estate taxes (which were escrowed!) and that the sale could not be completed until they were paid. Through much work on my part and one of the investors part we finally got Option One to agree to the final terms of the HUD statement. It took me finally saying to them either agree to the terms or take back the house. I finally short saled the home on July 16, 2008.

I lost my home and have had my credit ruined by a company that provides unrealistic and unfair loans to those that they know will more than likely default on the loans. I have suffered undue stress trying to sell a home that should have sold months ago and continually received the run around when buyers were finally found.

in may2008, we owed 2 housepayments. we were only able to pay one. they sent the check through my bank, it cleared, then 3 weeks later, they issued a check back to us for the payment amount. by doing that, we became 3 months behind, they demanded the full amount and we sent it and they returned that check saying it was a day late. they then started forclosure. i don't think it should be legal to cash our check, hold it, then return their check and cause us forclosure.

we had to sign an agreement for 7 months to send an extra $400 a month for reinstatement fees. we had trouble with the $545 a month and now it is $941 and they want it western union which is another $13. we had to keep faxing statements another $1 a page.

Option One has been a source of constant aggravation for my family. On the 2nd day of each and every month to remind me that my mortgage payment was due. I told them that we had never been late, had no intention of being late and do not call again. Again, the next day they called. When checking my caller ID, they had called 7 times. I explained to them that for everyday they called, I would delay my payment and make the payment at the last possible moment on the 16th of the month if necessary. Eventually, I just quit answering their calls.

My favorite things though are the ARM which is adjustable 2 times a year - which was NOT explained at closing. Most ARM's adjust every 12 months. When there was a shortfall in the escrow, they analyzed it in December of that year, when they owed us money back for over collection on the escrow, they didn't do the escrow analysis until February, amazing, huh?

But my all time favorite was when the idiots in Irvine paid my county and city taxes twice in one year. When they did the escrow analysis, they took the 12,560 that they had paid in taxes, added that into the mix a second time and told us that our house payment was going to be $2300 a month. HELLO????? I had called them about 50 times trying to get them to straighten out THEIR mistake. I didn't pay my taxes twice in one year, THEY did. They started out by telling me that they had paid the next year's taxes in advance. NOT.

Then it was MY JOB to prove to them that they had been paid twice, even though they could see it for themselves. I called the tax office here in Dallas and faxed Option One a statement of their payments to my account, which clearly showed TWO payments for taxes. Then it became MY JOB to give Option One a check number and let them research it. This went on and on and on from December until June when I finally called my county commissioner court and begged them for help. Two days before we were scheduled to start making a double house payment because of Option One's MISTAKE, they suddenly remembered that they had taken taxes two times. I worry now that Option One has merely changed their name and we're still dealing with the same dishonesty and stupidity that is Option One.

I can't tell you the emotional damage that this experience caused. The thought of losing our home that we have lived in for 20 years was unbelievable and it should not have been OUR responsibility to correct THEIR mistake. What would have happened had we not noticed? I can bet that Option One would have just continued to collect the double payments until time for 'their' version of escrow analysis come February. When we refinanced we were told that we didn't have to pay any points or initiation fee yet, there were over $9000 worth of 'fees' on a home that we were already making mortgage payments on. And the every six month adjustments seem highly irregular. Keep on punishing people whose credit is less than spotless and it pushes them further and further back into the hole.

Let me suggest tht we not use H & R block and ask our friends and neighbors not to do the same.

I was laid off from my job a mortgage loan processor ( large bank hq'sd in Seattle ) in 2006 and have struggled to find suitable employmentbut have managed to pay my mortgage every month by the grace of God. Imagine my outrage when someone not on US soil calls and inquires when I am 6dasy past due with no lae fee incurred or anything - we have refuse to speak to anyone who is not on US soil and demand to be transfered- maybe this will send a message to these companies that we as Americans need ou jobs back in the states.

I have been a victim of identity fraud - how sdwill we fight to recover losses if our financial information is compromised by someone in India?-the mortgage co willnot be on our side.,

Back in September of 2007, my husband and I were in the hospital within two weeks of each other. The paychecks were much less than normal. We did get behind on our Mortgage with Option One, by two months. I contacted them in November and sent them $2400.00, which should have caught up the payment. Option One told us there were attorney fee's and court costs to pay. We then again sent them 2800.00 in January, and agreed to a repayment plan.

Our payment went from 1400.00 to 2080.01. We have paid the payment every month via western Union as requested, and they have accepted every payment from us until June 2008. The payment was due on 06/10/08. We were not able to get the money together until the 27th, sent the payment and they refused the payment. We have paid them over $15,000.00 since November of 2007, and now they state our home is in foreclosure. We have finally seeked help with the company. On Tuesday 07/08/08, we sat on the phone with our specialist and us for two hours, and Option One could not tell us where each payment was. They now want us to do a loan modification with them. How can our home be in foreclosure with all the money they have taken from us. I wish I would have seeked help along time ago.

The other issue is when you talk to someone they give a name and and ID# you call back and you are told that person does not exist. We have tried numerous times to work with this company and they just keep asking us to send $2800.00 or maybe 2400.00 or maybe 6000.00, how can the numbers be so different each time. How can we still be behind with all the money we have paid in the last 7 months. We are frustrated! No wonder we are always broke, we send all of our money to Option One mortgage company, yet they state they are going to foreclose, I will fight them every step of the way! Don't let them fool you American Home Morgage services is the same as Option One.

Can anyone help us. Does anyone hear me, we have paid this company over $15,000.00 in seven months! How can they Foreclose? They have accepted every payment until June 2008. They stated its because it was not paid by 06/10/08, but their letter states it was insufficent, it was $2,080.01 exactly what we were told to pay and what they had on the repayment plan. Help!

We were given a mortgage on a home that we thought was 2.51 acres, as the realitor told us verbally. We signed a realestate contract with a plot number as the description of property, which is 2.51 acres with the tax appraisers office. Now 14 months after the fact, the people we purchased the property from has filed a corrective deed thru the title company, who claims they made a scribners error and this is a big legal battle that my husband and I cannot afford.

We have called Option one and faxed them since November, and still no one person is called us to tried to help us. We were recently informed that Option One signed off and released the 1.4 acres the people are claiming that they did not sell us and now we have a house that is less acreage and we paid $291,000 for this house, and due to trying to fight the legal battle ourselves, which Option One should be fighting for us, we are behind on a $2038 monthly mortgage, and now that they are American Home Mortgage Servicing Inc, we have called them for a week and still, no one returns our call, and they tell us that they are emailing a special department and that someone will get back with us, however to date, no one has gotten back with us. I need help and my mortgage company is not helping. I want my home.

We are going to lose our home.

WOW, were to begin? Folks My family and I want to First say we take responsibility for the things we get ourselves into. As a father of 3 sons and 1 daughter, I would feel negligent acting like Im pointing the finger at others when I was involved. This will be ONE of the Few exceptions to this rule!

My wife and I had 2 properties Our 1st home we bought in 1997, our second in 2001. in 2003 We decided to sell both of these properties to finally realize A home for the long haul! When my wife and I walked through the door of our NEW home financed by OPTION one we couldnt be happier. 1 acre and 4 bedrooms, a living room, family room and Awesome Kitchen. our payment was right were we wanted it to be at aprox. $1800. per month. The loan we took out was a 2-year fixed and converted to an ARM loan then. All was well, My wife and I knew that our 5.85% loan was going to adjust and we took the steps to lock in a new rate.

Who did we call? OP-1 of course, we felt hey we are with them and all is good so lets just stay there! Looking back The crystal ball is VERY CLEAR! when we spoke with one the loan officers, we were quickly talked into a 2nd mortgage because Option one reps stated that the adjustment due in 1 month wasn't going to be much if anything. He was very clever and talked us into taking more money out and improving our home, paying off debt etc.! Well WE CHOMPED on the hook!

In a nutshell folks, as of the 3rd month of our ARM side of this loan we were at 6.85%... within 18 months we were at 11.15% and a payment between the 2 loans of about $3200 a month! Now all of the stories of OP-1 fraud stated here kick in! Western Union nightmares, No payments ability over the phone. Verified funds issues etc. Now the Nightmare Begins. My wife and I are falling further behind and trying to Convince some middle eastern accent person that we want to refinance, modify, adjust or whatever to keep our home.

Some of the responses were... Mr. Joe can you consider taking on a 2nd or 3rd job? Do you have family that can loan you the money? Can you SELL assets to bring your mortgage current? Finally We went through all the hoops to get a modification to the loan, A short sale or anything else available and each and every time we got NO reply or No concern what so ever. I woke up one morning and told my wife This IS NO longer our home. I got a paper and found a place to RENT. My home loan was for 286K plus a 2nd of 30k... the property was appraised at 395K you do the math!

So after many frustrating hours on the phone with this sad example of a company I said to the lady that was a WORKOUT specialist "Do you all want the KEYS because that's what is about to happen?" Of course no real solutions! Finally 3 days after we move into a rental... that same lady calls me and SAY "Sir are you ready to get this whole mess behind you? We want to help... we Understand" AND she went on "Now all we need is 25K dollars to bring your house payment current and as a down payment for the MODIFICATION to your existing loan at 10%" and my payment not much less then it was! Oh and By the way this does not include your 2nd!

You know what I told her? "I CANT say those words here" In closing, my family has moved on although I am determined to get my equity back from these crooks! I am determined to at least ell my story! I hope that You folks are all WELL now, and if you are at the beginning of your struggle with OP-! Please don't get suckered like I did! GOOD LUCK my friends!

Well credit is ruined, pride is tarnished and I lost alot of my equity in the property. It is just the biggest "F" for failure one can EARN! My wife still crys when we look at pictures, and I PAY rent now! I just think they DIDNT want to work anything out and they had a purpose for this process! What it is I dont know! but when its all said and done we all will have a clear picture of their intent!

Mine is short and sweet...Everything you have all said above is happening to us right now. I wrote George Bush, The President of The United States and asked for help for all of us. Even if I don't hear anything, I did feel a bit better after writing it. If you all want to start a class action lawsuit, I'm all in!!!

We are going to loose our home if they don't work with us.

We closed on our home one day before the loan program we closed under was discontinued. I am in Real Estate and an Ex-Mortgage Loan Officer, so I was not tricked or confused or even unaware of how Mortgages worked. I knew when we closed on a loan with Sun Trust Mortgage that it would be sold the next day. Option One was who got ours.

We have never been 30 days late, but we never pay on the first. All of these complaints are correct, we get not just one call but numerous calls beginning at 8:15 am and ending at 8:59 pm about our payments. And because we have a first and second mortgage with them all calls are duplictated. I stopped answering the phone at my house between the 2nd and 10th of the month, but when I use to, the caller was usually from India or just a machine that hangs up on us (caller ID says Option One). They are rude, they do not speak like we do here in America and if you diveate from the script they are trined to read, they have NO IDEA what you are talking about!

My more advanced experience with OOMC is in the area of Short Sales or Loss Mitigation. I have many clients who are nearing foreclosure, who have been told by Option One they are going to help, and ultimately they go to foreclosure. The most recent case was a Mortgage Loan of 149,000 plus late fees and foreclousre fees. As the agent for the owner, I got them an offer on the house in the amount of 134,000, the bank said they would approve this offer. Days before closing they ACCIDENTALLY foreclosed. The house went on the market three months later for 97K and had 14 offers at that price. I could have gotten them much more and saved a foreclosure from the credit of the original mortgagee. OOMC's loss mitigation dept. specifically said we Accidentally foreclosed. IS ANYONE IN GOVERNMENT READING THIS???? PLEASE DO SOMETHING ABOUT COMPANIES LIKE THIS AND SO MANY OTHERS!

Foreclosures put our towns and communities in RUINS! While true dead beats deserve forecloure, most of the people this is happening to are good and honest people who are trying to make good on their debt. Where is the rational thought behind the mortgage company taking a loss of 100's of 1000's of dollars, instead of lowing rates, modifying loans or offering stream line refi's?

I financed my first home through a company called Superior Mortgage in NJ. I signed the closing papers in August 2005. My family and I were happy that we were finally able to afford our first home. We were told after all the papers were signed that our mortgage had been sold to a company called Option One. We had never heard of them, and we did not have any issues with them in the beginning.

Last year we started to fall behind in our mortgage. My wife got laid off from her job, and we struggled with bills. I got an advanced from my job to pay the delinquent amount owed on my mortgage, because Option One kept calling asking us to figure out a way to pay. They even had to gall to tell us to ask family members for the money.

We constantly called Option One to work out payment arrangments, which they would not agree to. We always got someone in India who was not sympathetic to what we were going through. It was pay up or get foreclosed on. In August of 2007 we finally managed to get them to consider a loan modification. Their idea. But we were turned down because the 'investor' would not approve the modification. They had made it seem like we were going to qualify, and so we didn't make any payments.

By the time Christmas had rolled around, we were several months behind. They wouldn't take partial payments, or any suggestions from us, nor would like offer any suggestions. They just constantly called us. We finally gave up, and resigned to the fact that we were going to have to move, and lose our house. We were told that we had until January 14 to move. 14 days after New Years.

Out of the blue they called us, and said that they could 'help' us. Their help came in the form of an increased fixed rate interest amount of 10.6%. A 2% increase over the high rate we already had. They also spread our delinquent amount over the life of the loan, which increased our payment from $1400 to $2700 a month. We contacted that government line 'Hope' which was a total joke because we made 'too much money' to qualify. So we had no choice but to take the deal. We have fallen behind on our payments again. Option One calls us 3-4 times a day, and we have no idea what to do. I wish I had never heard of Option One.

In Dec 2006 we closd on our house and was not given any option of choosing a mortgage company, we were given Option One. For the first year we made our $1230.26 payment on time although they call at least three times a day every day until they received the payments.

In Feb 08 we fell behind but was able to catch up after applying for their modification loan, we sent in all the paper that was requested and we are still waiting for information, we are fully caught up but was charged $300.00 in late fee, our insurances were dropped which we were never informed and we were making the payments to include the insurances, when i inquired why I got dial tone.

Here it is the 2nd of July and at 8:30pm I received a call from Option One asking aout July's mortgage and I have until the 16th of the month to pay. When i tried to inquire why my insurances were dropped and I am still making the payments they hung up the phone on me. I have recently been laid off from my job and expected for one of my many insurances that I am paying for to pick up the payment for my mortgage and I have been getting the run around. I have been paying all this extra money every month and they can't tell me where the money goes although i have been paying for extra insurances.

These people are rude, they have asked my daughter question like why did you buy the house if you can't pay your bill and this queston was asked after being late for 2 days (around the 18th of that particular month). They claim they sold out to AHMSI, so why is the phone # and mailing adress for mortgage payments the same, and why when they called me as 8:30pm 07/ 02/08 my caler ID said option one and why was I speaking to an Indian???? if option one no longer exist. Is this what America is coming to is this tha land of my birth. I fought for this country when business such as option one did not know what it took to be a person of ethica and honesty, at 64 years old 23 years in the military never have I experienced such dis respect and disreguard for eachother.

Bottom Line - Our home went into foreclosure, we were in a repayment plan with Option One. They sold our beloved home of 15 years right out from under us anyway a month later with no notification. By the time we found out that our house had been sold two months earlier, it was too late to redeem. Believe me, we tried everything - 4 lawyers, mortgage companies, investors, just could not come up with something in 10 days. Two of the foreclosure lawyers said to file bankruptcy, it would suspend everything for 60 days. The bankruptcy lawyer said we had too much equity to file. We lost over half a million dollars equity (years and years of sweat equity, our heart and soul). The people who bought it got all that equity for ONE DOLLAR. Worse - it was all LEGAL! We lost everything. The new owners tossed us out on our ear and practically moved in on top of us.

Yesterday my lawyer found this website and suggested I check it out. I am truly sickened by the number of people across America that Option One has performed partial birth abortions on. That's right - we have had the life sucked right out of us! Once upon a time we had a mortgage with Option One. For over 3 years we paid on time with no problem. Last year due to family illness, we had to miss work, and fell behind on our mortgage payments. In October I sent in a payment at 73 days with a letter of explanation, another payment at 75 days, and another at 82 days. My goal was to be caught up by November 1, then resume paying on time as we always had.

Instead, at the end of October, they returned all these checks, saying I had gone into foreclosure at 71 days, but now I could work something out with the HOME RETENTION TEAM (they pride themselves on being understanding to your hardships). What a joke! You get India every time, they barely speak English. I faxed my loan modication papers and everything they requested THREE times, mailed a hard copy, finally sent it to their lawyers in Denver, who forwarded it on to them. They claim they never received any of it.

By now the clock is running. We're getting notices from the lawyers in Denver and the public trustee and our house is for sale on Dec. 16 - that's barely 2 months after the whole process started. On Nov. 12 I spent over an hour doing the whole application on the phone with India. He kept putting me on hold. Finally he came back with a repayment plan for one year increased payments, beginning with a lump sum due in two weeks. The first payment would then be due on January 15. He was supposed to fax me the contract the next day. He assured me that during this repayment program, they will stop the sale of your home.

I didn't get the contract as promised, began calling several times on the 26th. Finally got the contract on the 28th, which gave me one day to get the lum sum deposit to them, and since they don't seem to get their mail or faxes. They gave me the bank information and I wired the lump sum of $8300 directly to them. Oh and now the first payment is now due on December 15, just 2 weeks away, not Jan. 15 as they originally said. I argued and argued with them to no avail. Just kept getting put on hold. Again they assured me that they would stop the sale of our home during the repayment plan.

This little 10-page contract they finally fax you basically gives them the right to do anything, and you can't touch them. On December 1, we sold our rental in order to hang on to our home. That was supposed to close by the end of December, but didn't until the middle of February. I was in constant contact with the HRT letting them know what was going on. We couldn't make our December payment until January, then made 3 payments when the rental sold in February, paying us ahead through April. Just when we thought we could finally breathe a sigh of relief after months of this stress, a guy knocked on our door in March, telling us our house had already been sold TWO months earlier!

What really stinks is that the neither the mortgage company or the public trustee is required to notify you that your house is being sold anyway. In the meantime Option One accepted just under $23,000 from us in payments and continued to correspond with us as though the mortgage was still in effect. When I called them after I found out, they did not even know it had been sold. I went online and downloaded the Loan Activity, even the internet thought I had a payment due in April, just like we did. Option One even paid our property taxes out of the escrow over a month after the sale. Oh yes, did I mention that the people who bought our home are lawyers, and that they were the ONLY ones at auction, because they were somehow the only ones that knew about the sale.

Option One sold our house out from under us and continued to accept payments. Their stupid contract also says "Oops, if somehow we sell your home anyway, you can't sue us and we will refund your deposit." Now they have no idea what I am talking about, put me on hold, disconnect me, tell me to fax them a letter, which I have at least 15 times. I have been trying for over 3 months to get my money back, finally hired a lawyer yesterday to sue them. We also lost our home based business, our lives are completely shattered, and we will be filing bankruptcy. Thanks Option One.

I just read this about Option One getting Rescued and it makes me sick to my stomache on how this company can continue to pratice and stay open and Be RESCUED. What about all the the home owners that writen in and losing our homes due to their unfair business pratices. In a statement, Wilbur Ross & Co. acknowledged the problems of the subprime lending industry but still regards the mortgage servicing as an attractive business with considerable economies of scale attached to it. Bucking Wall Street's selling frenzy of all things subprime, the company plans to continue to seek acquisitions of prime, Alt-A and subprime servicing. This is from the gentleman that bought Option One. I wonder if he every reads any of this complaints about his company

Found out Friday that our home is set for sale in a auction August 5. I just wish somewhere or someone could tell all of us how and where to file a class action law suite against this company.

we are attempting to purchase property from option one. we have encountered many obstacles. They decided to set up an escrow account unbeknown to the seller for taxes and insurance. there is an insurance policy and the taxes are still due!!!!!! We are continuing negotiations but with a foreclosure date looming despair is beginning to set in. We are frustrated with their inability to be frank and honest.

we are tired of being transferred to India, Mexico, and California and each time we explain ourselves,

Our house was about to be foreclosed, to pull the house out of foreclosures we had to come up with an outrages about for attorney fees and then the payments that we were behind. Our contacts with Option One customer reps. kept on changing. Each time we would call the amounts would change and the agreements changed as well.

We ended up paying excessive amount in in interest, fees, penalties. Not including excessive time on the phone with different Option One reps, and different departments in trying to resolve these issues. Our calls were being routed to India, Mexico and California. Each time a different rep, different amount and different time for impending date of foreclosure. Now I have sold our house and are asking me to put $5,000.00 in escrow because they didn't have our insurance on file, when in fact both my insurance agent and I faxed over a copy of the binder to them. Therefore stalling the sale of our home. Of course causing undo delay and stress.

Just this

funds from a checking account were taken double of the authorized amount then bounced all funds then they put funds back in account then toke write amount out.never fixed fees. afterwaeds toke funds out of wroung account .. fees are out of controle

Unfortunately my story is not unlike many others. I file this complaint because without consumers standing together against injustice we will never be heard. In 2006 I took out a loan with a Option One mortgage company and after a substantial job loss got behind on payments. The bank foreclosed and evicted me in late May of '08. What I found out next is absolutely mind blowing. In short Wells Fargo Bank foreclosed and they did not own loan. Now before all of you email me to explain how mortgages are sold and re-sold let me save you some time. I am very well informed on the foreclosure process and know exactly what laws must be followed when large banks buy and sell loans. I understand what assignments must be made when those loans are sold. I also understand what documents and due process are required before foreclosure can commence. What I have learned over the last 6 months is truly disturbing.

This is what I have learned. Loans are bought and sold all the time; in fact almost all of sub prime loans are sold. Banks are required to execute assignments when they sell loans informing not only the borrower of the change of ownership but more importantly for auditing purposes and to give the new bank legal ownership of the loan. A fifth grader can understand this. Its the same thing with a car title. It indicates that a sale has transacted. Wells Fargo never executed an assignment! Giving them no legal ownership of the loan. This in itself is only a minor problem. After all even banks can have paperwork errors. Whats to stop them from executing the assignment and starting foreclosure again with legal backing? This. The banks dont know who owns the loan. After researching this matter diligently I have found out that big banks are (newsflash!) greedy and dishonest. Imagine that! (sarcasm intended). They choose not to execute assignments because it ties their hands and wont allow them to manipulate the system. An assignment is a legal binding document and banks dont like to be bound.

Also, there has been a huge lie perpetrated on the American public as these banks all claim they own the loan when only one bank in fact does. For instance, you take out a 200K loan, its sold 4 times, assigned 0 times. 4 banks claim they own it and now a 200k loan has turned into 800K of assets! Hence the reason the notional value of OTCs and mortgage backed certificates is now estimated at 1.54 quadrillion dollars. And banks like bear and sterns are going out of business because they are insolvent! People, the money doesnt exist! I have stumbled onto this and am in the fight of my life. I have filed a federal civil action against my bank, the public trustee and several lawyers. I am very angry with the local public trustee because they know the law and willingly do not follow it. In a Colorado foreclosure when the original bank on the deed of trust and note is not the foreclosing entity an executed assignment is a required document before the trustee can foreclose. (CS 38.38.101) My bank did not present this and the public trustee foreclosed anyway!

Whats scary is I believe that most sub prime loans are like this and in the end it will be the hard working people of America that pay the ultimate price for these bankers greed. I post this because I need your help. One person is not going to change the system, only Americans standing together as one will bring attention to this matter. Please email me if you have any resources or would like to join the fight. I am currently working on starting a class action and looking to consumers who are being foreclosed on or already have been foreclosed on to stand up and demand their rights.

I'd just like to tell Option One to take a flying leap! They can have my house. Yeah, it's going to ruin our credit, but because of their preditory lending practices and our (granted) bad judgement, we are going to let them just have it back. See if they can sell it, (we couldn't).

Maybe the more inventory they have, the worse it's going to hurt them. I hope!

After 39 years of paying house payments, scrimping, saving, and some major bad luck, we have had it!! Bankrupcy and foreclosure seem to be the only smart Option we have had since dealing with this crooked company.

As a south florida resident who suffered the wrath of hurricane Wilma, I have had the luxury of their support. My wife was out of work for nearly 9 months as her family owned restaurant employer rebuilt. Having no utilities for 2 plus weeks, bills pile up!

Option One finally agreed to allow me to enter into a 12 month repayment schedule/agreement. This finally occured just 16 months ago, as I continually incurred a monthly late fee for the previous year and a half! Option One sent me a 12 month payment schedule that included an initial lump payment of $6500 to be eligible? Had to borrow on life insurance policy.

Here is the funny part. Just 5 months into this agreement Option One raised my rate % !?!? I continued to make every payment on time and they cashed every check without ever notifying me that my payments were no longer covering by past due balance? While in this agreement Option One reported me as deliquent due to the payment shortages!

I am now trying to refinance thru my bank to rid myself of them. Try to get an operator not from India! They then have the nerve to ask me why I cannot pay the total amount due on their 8 to 10 phone calls per week? Option One mortgage rate 11.2%, new rate with Sun Trust Bank 7.25%. Old payment $1563 w/o taxes, new one $1309 w/taxes!

I purchased a bank owned property from Option One Mortgage last year. The night before the sale closed, a teenage runaway, in a stolen car ran into the house rendering the house uninhabitable. Initially Option One was amenable to settling with me for the damages to the house. That is, until I found out that their insurance premiums had lapsed.

Then they began to give me the royal run around claiming that the house did not belong to them at the time of the accident. For seven weeks after closing my belongings were stored in a U-haul truck and I had to stay with friends while I attempted to resolve the issue with Option One. Finally a couple of weeks before Christmas I took out a loan to repair the house so that I could finally move into it.

To this day, Option One is still denying that they owned the house at the time of the accident. However, I have since found out that they filed an insurance claim for the damages to the house, and have received a settlement check for damages to a house that they claim they did not own. In the meantime, I am struggling to make the payments on that repair loan (plus interest).

I have since filed suit against Option One, but it is sad that I am having to incur all of this debt and financial burden because of their unscrupulous business practices. I have incurred upwards of $30,000 of debt (not including interest) as well as doctor's bills (my asthmatic condition has worsened), attorney's fees, and other incidentals which resulted from this event.

This company is wonderful. They helped when my mortgage fell behind a few months ago. I explained my situation that my father was ill and I had to go to visit him in West VA. It cost me over 4200.00 to get there and home to HI. As a result my loan went into Foreclosure and the Home Retention Center helped me save my home. I had to ask to speak to the US reps to get anything done. However, once I did get a hold of a US rep I was able to get all my paperwork in and my Modification completed with in 30 days. During that time I was scheduled for a foreclosure sale date and the Managers there put my forclosure sale on hold to give the negotiator time to finish the review. I thank you Option One for helping me keep my home and lower my ARM instrest rate. I thank you also for helping to put all the payments that I owed on to the end of the mortgage. I forever owe you. I hope that the new company that is taking over Option One (AMHSI3) is as wonderful.

For 4 months now I have called and faxed a letter requesting to receive my past year end interest statements for the years 2003, 2004 and 2005. I keep being asked to fax the request and to call back within 24 hours to verify they have received the letter. When you call back they can not verify the information. NO on calls me back, I am in trouble with the IRS, I have faxed the request over 6 times now. Does anyone have a good number to talk to someone here in America who can help me.

Recently, Option One attempted to withdraw $4,000 from our checking account without authorization, presumably to cover the late fees. Since I did not have this amount in my account, the check bounced. Then they used this as a basis for putting me on certified funds payments only which means I have to pay Western Union a fee every month for 6 months to send cash to the company by wire transfer (Quick Collect). I formally protested this attempted withdrawal per the instructions of the company agents to no avail.

In 2006 I put my TRUST in a local business called Stateside Funding. I met with the very charismatic and knifing Derek and Donna Duo. Immediately they made me feel like I was a member of their family. My goal was to refinance and consolidate the debt from higher interest rates that I incurred from home improvements,etc. They fit me right into a loan with Option One. I was told it would be an Interest Only Fixed Rate of 8.79 for 3 years at which point the loan would have to be refinanced to a lower rate but that was my only option if I wanted to bring down the higher rates on my 2nd and such. They assured me that I could return to them and waive the closing costs before the balloon period and all would work out to my advantage.

Well, since closing on this awful loan at 95% the market suffered a drastic decline, my husband and I have experienced some personal health related issues, our income has seen a reduction due to economic setbacks and our monthly expenses have exceeded our monthly income. I was raised with values and know how important good credit is to have and I've successfully done everything in my power over the last six months not to be late on any bills that report directly to the credit beaurea so I have let IRS taxes(payment plan that actually increases the balance even though I make payments monthly), town taxes and medical bills collect and grow.

I've tried to refi into a 30/40yr fixed principle/interest only to learn it is impossible at this loan to value ratio... I applied for HUD and was told I needed a co-signer, which is impossible.

Prior to falling behind on my mortgage I contacted Option One, explained my situation and was told they weren't currently refinancing loans,so I researched my options online(their website really is a wonderful disguise, makes them look reputable). I put together all the necessary documents and faxed them to 3 different numbers at the Home Retention Department.I spoke to numerous people from India? Tab made me cry,Elvis my negotiator he is m.i.a,Rahul,Byron,Andy,and Sean who was laughing at my distress(can't understand them and they can't understand me) these people are RUDE.

I received a denial for loan modification due to the fact that the investor does not allow it??? What does this mean??? Who is the Investor??? All questions that Option One can Not or will Not answer. So now I 'm behind since May and receiving phone calls daily asking how much I can pay today? I can't...

Now after all of this dilemma, I learn that my interest rate is set to change this August. I am eligible for a stream-line modification if i pay them $6k but it is not a guarantee they say. I do Not Trust this Option One company. I do not have the funds but I do not want to loose my Home...I have read many Horror stories about them and now they are bailing and selling the loan to AHMSI? I have met with a couple of lawyers and I'm afraid if I file chapter 13 I will still loose the house due to a horrible loan... I owe $328k + $6k over due, the house appraised at $340k June 07 but the market has declined since then.

I work,my husband is a self employed business owner in school full time nights, we have no children (not by choice), but we have pets and they are like our children, we are so stressed out mentally and emotionally it is affecting our health very negatively. I spend all day thinking of ways to fix this problem, and all night trying to find ways to fix it. It is affecting our productivity, we are confused, depressed, and angry.

OPITON ONE is now this company. They will take your money and mis apply it and then you will have a hard time getting any information from them. They outsource their calls to India! This is the worst company!

TWO Years of waiting to see what they are going to do about my home, Just got word on June 16, 2008 that the MOD has been DENIED! Now we are in foreclourse and we have about 35 days to find a new home and move! WHAT A RIP OFF THIS COMPANY HAS BEEN!

I am so angry and just do not know where to turn any more. Lost my home, and all the money that we have paid and put down, for what? I never ever want to deal with this company again, not as Option One or American Home Mortages....Just cause they change their name, they are still wolfs in sheep clothing!

my husband & i have lived in our home for 5yrs now. we love where we live but hate option one. I have read the stories & yes here's another one. When I first started sending payments though personal checks it took option one roughly 3 weeks to cash them every month putting our loan & credit in the 30day late period. I would get the calls from customer service & had to tell them over & over again you should have gotten it by now gave them the check # everything - probably sitting on someone's desk who doesn't know how to read. last year it got so bad that they were going to foreclose they told us the only way we could save our home would be to make an additional payment over $300.00/mo on top of our regular payment a total of $1595.00 we did it western union so I would know they were getting it within a hr.

Well surprise surprise guess what happens the year was going good for the time being & sure enough when 3 months came up before the money due was done & we go back to paying the regular mortgage they claimed that they never received the last western union & that they were going to foreclose - are you kidding me!!! Its western union money wired direct it doesn't get any better that that option one - how do these people screw up so bad - I had to get a lawyer to save the house file bankrupcy now i get a letter from the lawyer stating that it's over $15000.00 how did they come up with this fiqure I was only two months - well not really if option one did their jobs right. so now our loan had to be re adjusted making our regular payments again & now have to pay the bankrupcy court the payment plan. Trying to fight to keep our house because it's the american dream - I really hope someone from the goverment reads these because at this point in my life no one has my vote until someone steps up to the plate & actually does something how about the people that already lost their homes because of something like this - gets it back. or a better house.

any ways so paying for the bankrupcy & our mortgage I get a letter in the mail from the lawyer that he received from option one stating oops yes we did mis apply payments we will credit the account - yet does option one wipe the lawyer fees because of their mistake - no we have to pay for them still & if we don't ... can anyone quess??? yep we re still forclosing, now they send us another letter a few months ago stating the $15000.00 is now $41000.00 because of the more lawyer fees & whatever else option one decides to mark up the prices for.

I refinance my ARM mortgage in 2006 to Option one it is set to adjust dec 2008. My issue is shortly after refinancing i lost my job but continue to make my monthly mortgage payments on time.However since my property tax was not included in mortgage and i paid that seperately every six months i became delinquent on my property taxex but manage to pay mortgage on time evry month.

I entered into a payment agreement with my local county tax department and made the required payment installments on time. I paid the delinquent tax installment payments for 6 months on time with no complaints from county, then option one requested proof of payment agreement which i faxed to them 3 times only for them to pay delinquent tax without my knowledge and increase my mortgage approx 150.00 a month. When I called to asked why they had done that i was told Option One does not recogize payment agreements and i would have to pay the increase to cover the amount they paid for delinquent taxes. I believe this was unethical because i was paying as agreed with county and option one should not have intefered. I am also paying option one aprox 60.00 more than i was paying county for original delinquent tax agreement.

It has been very stressfull to deal with them .Option one harasses me on the 2 of the month even though i am not late until 16 of month. They also have attache unexplained fees to my account which i will not pay because they wont tell me what they are. I dont have any late fees it's just 39.00 in other fees that keeps being billed when asking option one what the other fees are i cant get a straight answer just the run araound so i pay my original mortgage amount plus the amount added for deliquent taxes until they can explain what the other fees are.

My husband and I took out a mortgage on a home that we inherited so that we could pay off some of our debt. Two years into that mortgage, a woman from H&R Block mortgage started calling and asking if we would like to refinance at a much lower rate as well as get some cash from the equity in the home. It sounded great and we really could use the cash so she went to work on it.

We should have known better after they had to send a second appraiser out to get a higher appraisal. Looking back, I wish we would have pulled the plug right then, but being young and naive we proceeded. After we got the number we needed we were told that it would be a fixed rate (5%) mortgage for 30 years and the approximate payment amount, which was less than our current payment. When the man came to close the deal we were informed that it was not the fixed rate we were promised and it was a much higher rate (8.9%) to start.

Again, we blindly signed our lives away. All seemed fine at first, we made our payments (now higher than the previous amount) on time and no problems. Then our loan was sold to Option One. We started having difficulty when our interest rate skyrocketed to 11.8% and our payment went from $605 to $750.

Now we were barely making the $605 payment, $750 was out of the question. When we called to see what could be done, we were told there was nothing we could do. They were unwilling to work with us at all. We asked if we could make the old payment at least until we could figure out what we could do. They flat out refused to accept anything less than the new payment. They actually told us if we weren't going to pay the new payment not to bother sending one in at all. So we didn't. From July of 2007 to October 2007 we sent them nothing.

We received foreclosure papers in October, but by that time we had already moved out knowing that we would soon be evicted. We filed for bankrupty in January of 2008 and signed the house back over to them. They put it up for sheriff's sale last month but ended up keeping it. They wanted over $70,000 for a house that originally appraised for $45,000.

Foreclosure, bankruptcy, kids had to change schools, had to sell pets and begin renting again

My wife and I declared bankruptcy 6 months ago so that we could afford to keep our home. (bills piled up after my wife lost her job). My attorney worked out a repayment plan with Option One. We signed all the papper work and mailed it to 2 different adresses that they specified along with $6500.00 for our first instalment. Then a month later made our first monthly payment of about 3000.00. Then we recieved all of our certified checks back with a letter saying it was the wrong amount. I called option one the next day and they told me they never received the agrement for repayment. I was told that they would work up the figures for a new repayment and fax them to my wifes work. We never got a fax.

When I called them yet again they said it would be a couple of days and to call them back. I had told the lady I was dealing with that our house was on the jefferson county web site up for foreclosure, she topld me they would postpone that sale date until we got this worked out. I wated a couple of day and tried again, this time they gave me the number to [lawyers] and that its out of her hands (option one). When I call the attorney they told me my home had been sold and that I have Until August 4 to redeem. My bankruptcy lawyer is confused why this happened he is trying to figure out what to do. If someone has a sugestion please help.

I too have had the exact same problems as all of this stories. My question is if any one is involved in a suit, or has an agressive lawyer i want in. I refuse to give up, I will not hand over moneies to these people. Some one needs to stop these people now.

My husband had to have foot surgery in January and had to take a few weeks off work, part of the time was without pay. (We have no savings anymore) Our heating bills were extremely high this past winter and we had also been recently forced to buy another car, since my husband's 18yr old truck had seen its day. We got behind on the payments for our mortgage by a month. So, we were late four months in a row, but always made our payments.

Our mortgage is $1750 a month, and in April they sent us a letter requesting two payments and $400 in late fees. ($3,400)or else they'd start foreclosure. We told them we couldn't pay it, but that we'd pay some of the late fees. On June 2, they received our May payment and June 4th they filed for foreclosure. They returned our May payment to us and told us we have 120 days to come up with $10,000 to bring us current: (includes their ridiculous foreclosure fees) plus the next 3-4 months of payments which they are no longer willing to accept! Do they think that if we had $10,000 in the bank that we would be late on our payments! We live paycheck to paycheck.

They say they are willing to talk about renegotiate the loan to 40year, but my husband and I are 51 and 53 and our credit is bad due to past job losses and helping children with college costs. I doubt very much that they will agree to this and it will cost us dearly. We owe $160,000 on the loan...we tried to sell the house 18 months ago and gave up. Our mortgage went up from $1400 to over $1700 in the last two years due to taxes...as it is very expensive to live around Chicago. I have made the same salary for the last 8 years, due to layoffs and job changes...while everything keeps going up, my husband and I have not increased our salaries by much. I think there is something wrong with this country when mortgage companies like this are out to make money off the backs of decent and struggling tax paying citizens like us. Now, we are caught between a rock and a hard place with nowhere to turn...what about our rights? All that we've worked for in our 25 years of marriage will be lost!

We are trying to save every penny to see if we can get caught up...in the meantime we are neglecting other bills. We do not know where to begin first...do we claim bankruptcy?? Do we try to quickly sell the house and walk away with nothing...and then where do we go??? Who's gonna give us another loan even if we can sell before the foreclosure? Our credit will be totally ruined! We really have no other family who can help. The stress of it all is causing us to lose sleep and becoming unhealthy. Its a definite strain on our relationship and our family. I will now be forced to find a better paying, but stressful job which means a longer commute and longer hours! I would like someone out there to advise us on how to proceed with this, since I don't trust Option One!

Took out an ARM in August 2005. Option One said we could refinance when ARM kicked in. When asked to refinance, they said that they didn't do refinances, but had a "new" program for people in our situation(that was in December 2007)and we should fax them our information, which we did. Waited and heard nothing. Called back and they said they didn't receive fax(sound familiar??). Sent fax again and waited.

Called them in March 2008. We were told that we didn't qualify for that program in the first place and somebody had given us misinformation. They have another new program-Mortgage modification and we needed to fax them information again. We have faxed same information an additional 5(FIVE) times now!! Kelly Drake is person who is supposedly doing something. she told us about three weeks ago,that we would hear something by end of week! Of course, we heard nothing! Called her several times. Finally, last week she told us it could take 30-90 days to hear anything! This is totally ridiculous and a repeat of many others same story! All Option One does is string people along while they collect huge ARM payment! Lies and deception! We have contacted our attorney to see about a class action suit.

Also, during this process that began in December 2007 and is now June 2008, Option One had reported us as being late on one month's payment to credit bureaus. We filed a dispute with credit bureaus, as we had a letter from Option One stating that it was their mistake and that we were NOT late for that month! After two months, they finally removed the late payment reported! But, what did they do-they added two additional months as being late!! Now we have original reported late payment removed and two additional months reported as being late, that weren't reported until we filed a dispute!! Is that legal to do?? What Option One is doing is making it practically impossible to refinance with another company. By adding two additional late payments, our credit scored is lowered again!

They are a company that needs some serious investigation done! It's the same story with them, over and over. "We didn't get your fax." "You sent fax to wrong number." "You sent fax to wrong person." "We need another copy of this, or that." "We will call you back by end of week." "By the way, when are you planning to send your next payment??"

I have been trying to get a payoff on my mortgage for the last 2 months. I have done everything I have been asked to do to receive this information. On June 2, 2008 I submitted a payoff request by FAX for a payoff as of June 10th. Today is the 10th and I have been told I will have to call back after 4:00PM today and they will let me know then when I can expect to have that information. Everyone there is very rude even going so far as to tell me they did not have to do anything on any time schedule. I would love to just tell them to come and finish the foreclosure they started but I hate to lose my home although it is worth much less than I now owe.

I am a real estate appraiser in Alabama. My situation is different from the ones I have read because Option One owes my company for services rendered. I have been trying to collect for over one year and they promise to pay and never do. I have contacted Gladys who is now in charge of the accounts payable for the vendors. She has never returned my call.

I have asked for the supervisor of her dept and I can never get a straight answer. They basically tell me they don't know who her supervisor is; however, I have her direct line and fax lines. This company has committed fraud according to the Banking Commissions office because they did not distribute funds associated with the loan.

I call the head quarters number and get a run around just like everyone else who has an actual loan with this company. I completed appraisals for Option One/H & R block mortgage and they do NOT pay their vendors. I am having to file a complaint with the Banking Commissions Office as well as place a lien on a property to secure my payment. Beware of this company.

My time trying to collect my money has been costly. I have stayed on the phone trying to get this resolved for extensive amounts of time.

I refinanced my home 6/2006 I had a mortgage professional review my documents. She told me that my mortgage company is a predatory lender and I have a sub prime mortgage that should have required me to earn over $200,000 a year .I am far from that amount of income .They are not in compliance according to Truth in Lending and Respa Laws .

I was never explained any details of my Adjustable 40 year Libor Interest only mortgage, with an interest rate of 8.5% and can go as high as 14.45%. My payments have gone up about $900 due to me agreeing to a modification because of lost of job and illness. They harass me on the 1st day of the month. They charge me 6% when Im late. I dont understand why my loan went from 216,000 to 249,000.No answers

I was also served foreclosure papers in error because they said they did not receive my modification agreement that was resolved they found my paper work, but it has caused a tremendous amount of stress. I applied for my mortgage over the phone with Wachovia Bank. Never went to a office everything was handled over the phone, No one never went over any options with me and when I went to closing thats went I found out that my loan would be with Option One .I was never offered any other options like 1st time home buyer program. I cannot trust this company, after learning they are predatory lenders and have taken advantage of me

I have been depressed ,loss of job offer, loosing a tremendous amount of weight,i am paying so much more for my mortgage i cannot afford to do anyting else. My car payment is 60 days behind ,I cannot sleep worrying what may happen next with this company.

Plain and blunt...... Two years have passed after landing the deal..Option One Mortgage appears and acts like they are out of business even though they are advertising. Soon after signing the papers they seem to have disappeared...(stop being heard from or seen.) We were not able to take care of any of our business with them..of any kind. Cease to be.... Seem to have plenty of phone numbers, addresses, contacts but, however,no shows.

Foreclosure....means bad business. Bad business means they should relinish their rights to ownership.

I knew I was going to be late with my Nov. 07, payment. I called to try to get an extension or pay half then the remaining half in two weeks..They told me they could not talk to me because my loan was not behind!!! This began a nightmare of great magnitude.. I will close on the sale of my house 6-23-08. The problem is the payoff is 1,000 more than I borrowed! I paid 888.72 for 18 months, all late charges as they were due. How is this possible. I have tried to call and get a detailed payoff showing where the $ I paid went and how they justify this amount.. I, of course, have no "option" but to pay the amount they ask in order to sale my home, but this can not be correct. They refuse to send me a breakdown.

My husband and I opened a loan with Option One Mortage Corporation in November of 2005. My husband passed away in August 2007 and Option One has continually harrased me stating that I am late on my payments which I am not and sent proof showing them that I wasn't. I sent qualified written requests to them stating to give ma an itemized payment history but they have failed to comply with my requests and have still reporting me late even though they have the proof.

They now claim that I am in foreclosure and will not take my payments even though they are accepting them and have credited my account for them. They tell me all the time to not send my payments because they will not accept them but they do and they even cash them. They want me to reinstate my loan for over $5500 but they are accepting my payments which does not make sense. They have threatened me by telling my house will sold on June 10th 2008 if I don't cough up all this money. Why can't this horrible company be stopped?

I am a licensed real estate agent in Florida representing buyers that want to purchase a foreclosed property owned by Option One Mortgage. We submitted an addendum requesting a roof repair with an increase in the sales price to cover the cost of the repair on 5/14/08.

We are still waiting for a denial or approval of our request. In the meantime, my buyers are in jeopardy of losing their apartment because they needed to give enough notice to the landlord of their plans to purchase this home. We just need to get an answer so that these people know what is happening. I keep trying to get an answer from the agent that has the property listed but he can't even get the bank to respond to him.

The buyers may be out on the street by the end of this month.

Like everyone else,they start caling by the 3rd of the month,we are paying very high interest rates.We were waiting for checks to come in and had talked to them and explained I am self employed and I was waiting for the check they pretended to be under standig ,we were in constant contact with them.They told us to let them know by friday,but on thrusday they pulled over 1,000.00 out of our acount,which we did not have .To my surprise I had overdraft fees around $200.00 even after I talked to my bank they they dropped some of them.

This was the first time we were ever late.The next month they called my wife on the 2nd or 3rd.She told the man ,it would be there by the 15th like it always is.He said so you are rufusing to pay this,she told him do not put words in her mouth it would be paid by the 15th.Then just this week my wife called and talked to a supervisor to see about getting the interest rate lowered he told her flat out no,they don't do and will not do that ever.

The most recent attempt was on Tuesday, May 27, 2008 when I spoke to customer service rep. Chris, ID #CA7 who put me on hold for 10 minutes and said he spoke to Bryan who said he would call me at the very same phone number on file this date. I was also told by Chris on this day that my loan modification was denied because my phone was disconnected. This is a very untrue statement, because my telephone was never disconnected during that time or currently. I have been trying to seek help with Option One for a loan modification since the date I have been struggling with the economy last year, loosing a job and now the high mortgage rate of 10.76% which I can not afford anymore.

I refinanced my home with Option One Mortgage in March of 2006. I was promised an 8 percent interest, 55,000 cash out. When the notary came to my home the paperwork she brought wasn't at all what was promised. Additionally, my mom's name, husbands name appeared on the mortgage and signature blocks were present. The interest rate was no 8 percent as promised by said 12.3 on front page, but hidden on another page it was actually almost 13 percent.

My husbands signature was forged on the documents, proven by a professional hand writing analyst, and my moms signature block was totally missing. We didn't know this as we did not get a copy of the papers we signed until Option One foreclosed on us and served the papers. I am appalled that they can forge signatures, violate the truth in lending laws, perform bait and switch scams and appear to get away with it.

They have high power attorneys representing them and they are ruthless and will not admit their client did anything wrong, they put blame for any discrepancies on others. My credit is wrecked, my health has suffered, and I am taking time away from making money to fight these individuals. They are certainly smooth operators and I would love to find an attorney that would have the guts to take these people on either in a private law suit or class action suit.

Someone has to put an end to their reign of terror or people trying do the right thing by paying what they can and hold on to their homes. I am game for a fight if there are others that would join in, hey, theres power in numbers. Credit is wrecked, own business went down the drain due to bad credit so I couldn't get loans after they saw the foreclosure, now in financial distress. Could lose home if trial results in judgment. Because I didn't get the cash out as promised for my business, I had to close my retail store.

I've sent option one all the documents they requested for a loan modification 2 months ago. I called a week ago and was told to call back after the 16th of May. I called them back today(22nd of May) and was told that it was sent to a negotiater on the 18th of April.

I still haven't heard anything. This is completely ridiculous. It should not take this long to tell me yes or no. I sent this off 2 months ago knowing that I was going to start falling behind in payments. In february our house payments went up over $400 more a month, making our payments $1795 a month. They know we don't make this kind a money a month. I've been falling behind on other bills just trying to make the house payment, but it's getting too hard to keep up. My hours at work have dropped tremendously. I've had to get a part-time job and still not cutting it. I've tried working with these people, but they don't want to cooperate, they just want there money. We've tried to refinance to get away from these people, but noone wants to help us. I don't know what else to do. PLEASE HELP!

About a year ago when things started getting bad with this mortgage company I've been put on antidepressents, had to get a second job and spend no time with my son or my family. I'm exhausted, irritated, and just want to crawl into a hole and never come out. This is very upsetting for all of us. We shouldn't have to go through this. People should be nicer and be willing to work with each and everyone of us. Noone should have lose everything they've worked hard for. Are we all supposed to live on the streets. We have children and noone thinks about that, they only think of themselves.

My husband and I got behind on our Mortgage. Yes this is our fault. We called Option One and they said we could do a repayment plan. They faxed us the agreement. We faxed it to them 3 times to make sure they got it. We also printed out confirmation that it was faxed. Everytime we called to check on the status we were told they did not receive it.

Finally I called and asked to speak to someone in the United States. I was transfered several times and finally reached Brad in Irvine California. He asked me to fax it to him and he would take care of it. Which to my suprise he did and the agreement was honored. By this time they had sent our $2500 down payment back to us. When we got it back we sent it back to them. We made all the payments on the agreement early and had no problems until..... We paid the second to the last payment.

We started receiving phone calls. We would call back and nobody knew why they were calling us. We were told we were all set and just needed to make the final payment. We made our final payment on the repayment agreement via Money Gram last week. My husband called to let them know the payment had been made. He was told we were up to date unitl 6/1/08. Our bill came in the mail yesterday. Showing that we owe 2 payments. We called them to find out what was going on. We were told the amount on the bill was incorrect and that is was $100 less due. Then we were told it was $200 less than what the bill showed. When we asked why it was due as we had complied with our contract we were told it was a miss calculation at the beginning of the repayment agreement.

When asked where the documentation that was suppose to go to us prior to the last payment on the repayment agreement they told us it was on our bill and that was enough documentation. The bill mind you came after the last payment was due the contract states that documentation was due prior to that payment. They stated there was no way to know of the misscalculation until after the repayment plan was paid.

After talking to this lady for 2 hours she let it slip that there were additional lawyer fees added after the agreement was made. According to the contract we would have to have something in writing for any additional fees before the last payment was made. She then recanted her statement. I was told it was a miscalculation and I would have to pay it. She told me she would send me a copy of the payment history but it would take 8 days to print it off.

I then called my trusty friend Brad in the United States. He told me the additional amounts were because my escrow had been overdrafted. And he would send me a copy of my payment history. Either way my contract stated that any additional fees had to be sent to me in writing before the last payment. I was told I could dispute this by sending something to them in writing. I am going to do this today. I have been dealing with this since January and have done everything they told us to do to be told a different story everytime I have called. Nobody can tell me what the additional amount is for sure. Do I have to pay it if my contract says that they have to send me something in writing before the last payment? They did tell my husband that were are currently out of foreclosure however if we do not pay the additional amount before the end of this month we will go back into foreclosure. Sounds like a scam to me.

The stress of all this has been horrible on my entire family. I have a young child with Mental Health issues and he has been having nightmares since January when all of this started. My husband has gone on an antidepressent since January. I have been having my blood pressure monitor regularly due to it being high. I have never had high blood pressure before. We have been strapped for money for 5 months and have had a hard time with buying food, oil and paying other household bills including electricity which is about to be shut off.

My wife and I lost our home in the Octobers Wildfires. We went through what I felt was the most important negotiation in our lives. Were we going to get enough money from our insurance to rebuild our home and lives? We moved through the entire process and came out the other end and felt like we were going to be OK. Little did we know that our mortgage company (Option One) had a sucker punch waiting for us. Once the insurance checks arrived we saw they needed to be endorsed by the mortgage company in order to cash them. This makes sense to me; they own part of the house too. I sent the checks to the mortgage company thinking they would probably hold on to the money and give it out in increments as the house was built.

This is not at all what happened! Option One Mortgage kept the money, paid us no interest, and is making it all but impossible to get any of the insurance funds. There were no blueprints for our house so we need to hire an architect to make new plans, we need the lot cleared, we need the pad re-compacted, we need to hire a contractor, etc. All of these things cost approximately $175,000. Option One Mortgage refuses to release any of the insurance funds until I can show them blueprints, and building permits for the house. So now they are collecting the interest from my mortgage and the interest from the insurance money! Option One Mortgage has no reason to release the funds!

According to California law the mortgage company can hold our insurance money and give it out when, and how much they want.or not at all! The law does state that the mortgage company must pay 2% interest on the money. Option One Mortgage believes California law does not apply to them; they have refused to pay any interest on the insurance funds on top of NEVER releasing them to me unless I come up with $175,000 to get the blueprints, permits, etc. All fire victims who think they are home free after the insurance company is done making your life a living hell have another thing coming. Corporate America is not done with you yet!

We still have not started to rebuild our house.

My father received one of those deals where he thought the loan payment would go down but instead it went up. We requested a short sale and offered an eager buyer with great credit and financial status. Our realtor was told the short sale was being reviewed and that the forclosure date was postponed. He was told this same information each time her inquired.

Suddenly, we recieved a note stating someone else now owned the property,and we needed to vacate. Besides the fact that our financial problems began with us both being put on disability which they knew about, and having asmall child residing there, we never recieved a notice of trustee sale nor was anything ever posted on the property. Along with our realtor, we were shocked and feel blindsided.

Our situation was slightly different than the ones I have read about. My father was a business owner with plenty money owed to him- the problem was timely collection from private pay and insurance companies and liens. Collection became such an issue it resulted in my father going on disability with the VA, early retirement and filing with SS. I, a single mom also ended up on disability and payments were inconsistant. Option One was constantly made awareo f our situation and financial inconsistancies. At one point they requested financial information which we suplied fully and they never even responded, and when wefollowed up the people we spoke with had none of the supplied information. It was never even reviewed. The stress and emotional consequences of being lead on by Option One afected our health and ability to productively solve the situation as well as affecting the feeling of a safe secure home for my son. This affected his well being, health and grades.

I currently have an attorney handling it for me; he's attempting to get my loan modified and if that falls through, then Ch. 13 is our next course of action. I, however, am not sitting back but am taking my fight to a whole new level.

I've suffered a great deal of emotional, mental and physical anguish over this whole thing. I did not buy my house; it was left to me by my mother when she passed away in March 2006 and needless to say, my first experience as a homeowner has been anything but pleasant!!!

I have been trying to get out of my mortgage with Option One since December 2007 and have been not been able to. They do not respond to my emails to the customer advocacy department, they call me and harrass me all the time. The send me letters saying if I don't pay on time they are going to start foreclosure. The are unwilling to work with me, they won't take partial payment. They charge me late fees, fees to do a postdated check, I'm looking at a bill right now and there is a charge on it for $19 that I have no clue what it's for, etc. I ask to speak to someone in the states and they don't transfer me.

THE WORSE is I borrowed against my 401k the maximum I can, and I've struggled and struggled to pay April on time (before the end of the month). I was repeatedly assured that they would report me current to the credit bureaus for the month of May. They haven't. I have not been able to find out why I am still showing past due for over $7600 on my credit reports. This is killing my credit scores. I have a reliable, trustworthy mortgage loan officer ready to work with me and he can't because my scores are so low.

I am under a huge, huge amount of stress and am very, very close to completely losing it. I cry all the time, I can't sleep. I'm trying so hard to get out of this hole and I have no where to turn.

We fell behind on payments and Option One requested all financial documents in order to work on a loan modification. I continued making one payment each month. They would call everyday demanding I catch up and everyday tell me they were missing a different document. I faxed pay stubs over 10 times! I called on 4/25/08 to let them know I would be making a payment on 5/1/08 and they told me they had put my home in foreclosure and I would have to call back to get the reinstatement amount in 48 hours. I called and they were closed. I called the next day and was told it takes 5-7 days to get the reinstatement amount.

I called on 4/30/08 and they said that I had never asked for a reinstatement. Then on 5/1/08 I get an email with the reinstatement $ amount, call them to make payment and they said I had to pay another months payment plus additional legal fees and they would have to recalculate the reinstatment fee. They have added over $3000 in legal fees to the amount due. I have read on your site online hundreds of similar complaints. Some of the stores and people talked to at Option One are the same situation as mine. I was told the investor has denied my loan modification and was informed of this after they filed the notice of default.

The stress is just to much!

I had my Home financed through Option One Mortgage about four years ago and at first it really seemed to be ok and then I was late on a payment and everything seemed to go downhill from there.I would send a payment and they would send it back and said they needed two I would send two and they would send it back and so on.I ended up filing a Chapter 13 to save my Home and after a year or so of that I converted to a Seven and reaffirmed the debt with Option One and entered into an agreement to do a loan modification.After sending a little over $11,000.00 I was finally approved .I had asked several times for a Settlement Statement showing where all this money was applied and was told that I would not get anything like that and that the funds were applied where they was needed.

I started making my New Monthly Payments of $1913.66 and in April I made my April Payment and then started receiving Phone Calls saying that I had never made Aprils Payment that they had taken all of my Back Payments and my Escrow Account of $1546.00 and applied all of this to Interest.Now I have received a Certified Letter stating that they are going to start Foreclosure Proceedings again even though it shows my Payments when I log in on my Online Account.I have never received anything showing me where my Money went and I never received anything saying that they was going to apply all of my Money to Interest.

When this loan started it was for $144,000 and now it is $192,000 and my Principal keeps going up.I am at whits end and I know that I will end up losing my Home because there is no way I can make two of these large Payments in one month and if I do they will take it and say they put it somewhere else.I have tried to talk to several Attorneys but they just say Refinance and get away from them.I have tride three times to refinance but Option One would never give the Lenders the Payoff therefore stopping the Loan Process.Is there anybody out there taht can help me Please?I do not want to lose my Home.

I have literally sold everything that I own to stay in this House.I have missed several Weeks of work due to Stress and have been in and out of the Hospital and Doctors.I need HELP

My husband and I refinanced in 2006 and our loan was sold immediately to Option One. Just as all the other complaints I've read, we also had lots of communication difficulties with representatives due to heavy accents. We paid our monthly payments of $3059 (incl. taxes) for two years with no lates. My husband is seasonal and we missed Jan 08 and Feb 08. No notice or message was left for us at home or work that a intent to foreclose existed. We would not have imagined it after only 60 days late!

We found out on March 12 2008 when my husband called to make one payment and was TOLD NOT TO, refused to take the payment, and to wait until the end of the month and make two payments. That was the agreement (verbal unfortunately, but it must be recorded) and when we called at the end of the month, I'll never forget my husband sitting there with checkbook in hand, were THEN told that we went into foreclosure on March 13 2008 -- the day after we called and were told nothing but to wait till the end of the month! Someone else on here said it was almost as if they want you to foreclose and I firmly believe it was unethical, unprofessional and sneaky the way the whole thing went down.

We were in shock because now we were asked to pay $10,000 immediately and over $6,000 for the next two payments. We paid the 10,000 as agreed. We borrowed money from my husbands mom and Monday we paid the $6,043.39 Western Union payments of 5,000 and 1043.39 and they called me the very next morning and left a message on my work voicemail. When we called they immediately went throught the whole, you haven't met your full payment as required... and my husband stopped her and explained he did and has the receipts but not on him and that he is working and is a baseball coach with practice right after and would have to fax the receipts in the morning. She says to him well, if playing baseball is more important than paying your mortgage, then that's your problem

It is 5/07 today and I faxed the receipts and called and another person just said to call tomorrow and they already have the MTCN number anyway. I don't know where these reps. get the idea that they can be so unprofessional and personal. This is business, it's business that is making tons of money off of us and the least they can be is professional. They get away with it because you don't have any record of proving it and they know that. This whole new issue is really leading me to believe they are playing games and looking for any way to sell our home!

Basically, we are being asked to pay about $6,000 in legal fees. Physically, my husband and I are completely stressed, frustrated and filled with anxiety. We have 3 young children and a puppy and both work full time. If we would have just been informed properly of what was going on, we would have found a way to make those payments. We have family that could have helped us. We are determined to make these payments and get out of this and hope to get away from Option One as soon as possible.

We are currently in the beginning stages of foreclosure with Option One. My husband and I bought his family farm after his mother's passing 4 1/2 years ago. This farm has been in their family for 40 some years. We lived in a modest home previously and never experienced a late house payment. We are working in conjunction with a local attorney and hope to participate in a class action lawsuit.

Prior to this experience, I shook my head at those claiming predatory lending practices. I am here to tell you, Option One is a predatory lender. They are rude, aggressive, relentless, and unethical. No one returns phone calls, they have auto dialers calling 24/7 and speaking to our employers regarding our personal affairs, and give out phone numbers that are not in service. I plan to pursue this legally to the fullest extent of the law.

We are losing the family farm due to their lack of communication and follow-up.

Due to unexpected major back surgery and husband changing jobs, we fell behind and struggled to continue paying Option one. We called Option One to find a way to resolve late payment problem. Option One would not work with us.

We applied for loan modification (which Option One denied). We put the home up for sale to try to best honor a contract we could no longer honor. Option One took longer than 60 days to approve the short sell for the first buyer. In fact I was lied to! We have 2 mortgages w/Option One. The major loan was approved for short sell and I was told the minor loan was submitted for approval. When I called customer service for update, there were no notes on or about the minor loan.

I had to call the day before the house was set for auction to have the house removed from the auction list even though I was told that the short sell had been approved. Because of Option Ones' mishandling of this short sell we lost the first buyer. The second buyer fell thru (no fault of Option One). The third buyer had the home inspected and found during the time of trying to get the home sold there was hail damage to the roof. The third buyer is willing to pay for the repairs, but his lender is requiring him to have roof repaired AND obtain an extension to the contract for the closing date.

My Realtor could not get thru to Derek Ingram (Option One's appointed negotiator). In-fact, his voice mail is often full where one cannot even leave a message. I have tried to contact Derek Ingram's supervisor, Paul Howard, but he does not return his phone calls either! I then requested to speak to the supervisor of Home Retention for Option One. I spoke w/ a lady named Anu who supposedly e-mailed Derek Ingram to contact my Realtor. I have just received a call from my Realtor that my house is scheduled to go to auction tomorrow, 6 May 2008! We still have not been able to resolve communication issue or the fact if the contract for the closing date is extended, the buyer is willing to invest in the home by repairing the roof.

If the short sell is followed thru, there will be no deficit for us to be responsible for. If the house goes to auction, we will have to pay the difference to pay out the mortgage contract; not to mention how this will affect our credit rating.