Within a 1 week time frame, my cell phone was called by North Star on 30 occasions. The company was not trying to contact me. They had my phone number listed for someone else. I have never had any dealings with this company. After repeatedly explaining that there was no person by that name at my number, I asked to speak to a supervisor. I was disconnected 3 separate times. After being assured that my number would not be called again, I was, 5 more times. I have never been harassed by any company like this.
Consumer Complaints & Reviews
I have never done business with Northstar; in no form or shape, never consigned or been a borrower or transferred to their company. I recently found out that they allow someone to use my identity to purchase a property from them under my name, which is so wrong.This is giving me a nightmare to know that if they are such a reputable company, how could they make this happen?
Now this is a big issue because (1) the house is in foreclosure, (2) I don't know where this home is, (3) they give me the runaround by blaming the credit bureau three times.This has affected my credit rating so badly. It is so difficult to get a job. I cannot prove to my bank who financed my home because it is not mine. This has caused multiple problems.
Our mortgage was sold by our prior mortgage company to Northstar. They did not send a new billing address but continually called about late payments despite my telling them that I had not received a mortgage bill to them. They call on Sunday mornings, waking me up and late evenings. I called them back and complained and even after I paid the bill, they called even though they assured me I was off the call list. What a bunch of *****!. All the complaints I read about this company are legitimate as they made a bad impression from me from the start. I am working to switch mortgage companies as soon as possible and will write in the contract they cannot sell it to Northstar. I advise everyone to find another mortgage company as soon as possible if you're unfortunate enough to be stuck with this 3rd rate company.
My daughter purchased a home out of foreclosure. The bank that owned the property was NATIONSTAR MORTGAGE out of Texas. My daughter and her fiance made an offer for the full asking price with no conditions or inspections. They accepted the house "AS IS". 12 weeks later they are still trying to get the final closing paper work from Nation Star.
1 day before the scheduled closing they still had not provide all of the required documents to constitute an accepted sales contract. This is after my daughter was forced to sign an addendum agreeing to pay $195 a day for each day the closing was delayed. Because we did not have all of the paper work back from Northstar the Rural Housing department could not process the final loan approval. At the end of the day prior to the schedule closing we received the final paper work but it was too late to close the next day. We had to delay a week while the final loan approval was process.
At closing one week later, they refused to sign the closing papers unless we paid a $1095 late fee. It was their fault the closing was delayed. Our lender has negotiated a reduced late fee, but we still had to pay one. They told us they had a back up offer on the table and we either paid or forget the deal and they would keep the earnest money. We have our fingers crossed that now that we have agreed to pay this extortion money we can complete the closing.
