First of all, I googled the name National Employee Benefits Group and found both this and the Better Bureau listing for this company. I have to admit your two complaints listed had me spooked for a minute since I had already signed up with this company. But upon further review, I researched your site and found that there was nowhere for me to confirm the legitimacy of these people or their existence. So my recommendation would be that you offer some kind of means to verify that what is alleged actually occurred. Otherwise, competitors or former employees with an axe to grind could use your service to mislead consumers.
Anyway, upon finding this out, I went to the BBB where I found that this company services thousands of clients a year and only had a few complaints in three years--all resolved amicable through mediation with the BBB. This made me realize I had made a safe decision with this company and I am glad to report my home was modified and debts reduced as promised.
I just wanted to thank you because your website exposed that I had not done enough to look into who I was doing business with. As it turned out, upon a closer review, I had made the right choice in selecting National Employee Benefits Group. I just know now that I should have done this due diligence before I signed up to begin with.
