Consumer complaints about Mortgage Lenders of America

Consumer Complaints & Reviews

keith of channahon, IL on April 28, 2010

I submitted a full contract with them on March 4th, 2010 and everything was good. Then two days before closing, they sandbagged me with a last minute change which forced me to lose a $8,000 homeowner tax credit last minute. They said my financier can no longer be on the settlement statement. She was the only one who qualified for the tax credit.

They were aware of this and didn't inform me intentionally until the last minute in order to endure I wouldn't leave. If I did, I wouldn't have enough time to close with another lender in order to meet the Tax Credit deadline. They performed very poorly and I suggest going to the other 9 million lenders out there than gamble on this one. Bad faith and very poor business ethics, do not do business here. I had $8,000 tax credit lost, thanks to Mortgage Lenders of America.

Annette of Tampa, FL on Nov. 13, 2009

These lenders never looked at the file and had the file for over a month,
My sellers are elderly and have been waiting to close, the lenders would not return our calls or give us a reason the file was not looked at or even gone through, I had called about 20 times as well as the title company calling,

they wer uncooperative and my sellers are still waiting, they were unprofessional and will not release any idea or give us a name to call and talk to, we are going to file a complaint with the banking dept. as well as any and everyone else we can.