1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Consumer Affairs


Is this your Business?

Loanbright.com


Consumer Complaints & Reviews

My branch has purchased leads from Loan Bright for over 2 years, and we are now seeing the pattern. Every other call, is a borrower stating they have been called a minimum of 7 times, and they have (10) emails or more from random brokers. The contract states sold a maximum of (5) times. Loan Bright insists that they only sell usually 3-4 times. This is garbage. This is proof that companies like this, need to be regulated on their lead capture and sale records. They knowingly sell to re-sellers, and when you call them out, they say they will look into it, and you never hear back.

I read another complaint about how they do not QC their leads, which is very true. They select randomly 1 out of 10 leads to QC, as they state there is far to many leads to QC? What? So why are we having to return bogus leads, that are John Doe, Mike **, and numbers like 800 555 5555? This is just greed, and they could be a better company, if the owners realized that the mortgage business is about to blow up again. Offer rate filters for rate and term. Offer a true QC on every call. Offer to sell leads only sold 3 times. Who wants to be called more than 5 times? That's not a consumer option, that's a hassle. Someone please investigate this company, and get them to be honest, and deliver on their contractual terms!

This company should be shut down. They sell mortgage leads to banks/lenders/brokers. I want everyone to know that they sell heavily to Lending Tree, Quicken Loans, Ditech and they also sell their leads 7, 8, 9 times. They also sell to other lead sales companies. They fight you when you want to return bad leads and they never QC a lead. We get names like 1234, abcd, fake numbers and those should never make it over as a live lead. Then you call and it's always an upgrade to a more expensive lead or they just apologize.

This company should be regulated and or shut down! If you have a contract that says they only sell it to 4 other people, then that should be the max number. Management is trained to just yawn at these complaints because they make so much money! Please contact their main CO office and have them provide a master sales count to prove they do not sell the leads more than 7, 8, 9 or more times. Find out if they really sell to re-sellers. Find out why they do not let people return lest through their lead management site like it's built to do like other companies.

Please remove the bogus complaint you have on your site regarding us. This is an attempt by a disgruntled client who has gone to collections. We do not engage in any of the practices he claims nor do we sell leads to lead vendors such as he claims to be. All leads are sold a maximum of 5 times after going through a rigorous QC process and also eligible for return if they are in fact bogus. We have been in business for over 10 years.

loanbright.com AKA loan bright mortgage leads are a complete waste of money. This company tells you exactly what you want to hear and then delivers the worst leads I have purchased in 6 years of buying leads. The leads are sold over 30 times on average, the customers that you call have no clue what you are talking about or why you are calling them, they aren't "real-time" and their return policy stinks... they don't credit anything unless it's a disconnected number... which there are a ton of! I have never had more leads swear and hang up on me in my whole career I would have had better luck dialing out of a phone book.

Don't fall into the trap of assuming you can get inexpensive mortgage leads IT IS A WASTE OF YOUR HARD EARNED MONEY! Loan Bright leads are terrible... I am not just a bitter LO who couldn't turn leads around. I have been selling internet leads for years and have worked with a lot of great companies but I thought I would give loanbright a try and it was like throwing money down the drain. 100 leads and I didn't speak to a single interested borrower! Thanks loan bright!


Quantcast