My name is Victoria ** and I am filing this complaint on behalf of and with the full knowledge of my mother, Kiyoko **. In the early spring of 2011, my mother was contacted by a representative from Lincoln Hardship Relief. They made many promises about the ways they could help her obtain the loan modification she had already applied for, through her mortgage holder, US Bank Home Mortgage. Since this process had already been in progress for a year, she was willing to get help to speed things up.
The end result was that Lincoln took $760.00 from my mother's bank account on 4/12/11 and never did a thing for her. There was no further contact after the signed "agreement" was faxed and the moneys were removed from her account. The "Forensic Audit Report" that was the technical promise in the agreement never materialized. After almost a year of nothing and no activity, I would like to see Lincoln Hardship Relief return my mother's money to her.
