A few years ago, I applied for a $5000 loan. I was told I was approved via a phone conversation. I had submitted my account number for the direct deposit. However, shortly after, my handbag, with the debit card for the account the money was to be deposited into, was stolen. It was an AccountNow prepaid debit card; therefore, I did not use the money. I believe it has been held against me. All effort to retrieve the money has proven futile to date. Since that time, I am being denied each time I reapply for a loan. My SSN is **. Please withdraw the money from the AccountNow account(s) you had deposited the money to and then contact me to arrange how I may deposit the money to different accounts or send me a check. Thank you in advance. Please contact me via email.
Consumer Complaints & Reviews


With mortgage rates low, my wife and I wanted to refinance our home to lower payments and interest costs. We completed the information requested by Lending Tree and then selected one of their "preferred" lenders, LSI Mortgage Plus. LSI advertised "no closing cost" (origination fee, points, etc). We were contacted by Edmund from LSI who told us there would be a fee for the appraisal, which I can understand. We were then contacted by Clay from LSI and when I asked about fees, he said only the "hard costs" (filing fees, state taxes, etc) approximately $1700 which would include the appraisal.
Again, I said I understand those costs and gave my okay. Then the Good Faith Estimate arrived showing total fees of $4,800. What? I called Clay and he said the $2,000+ in origination fees was a mistake and the $2,800 hard costs were higher than he estimated (really?). Edmund called us and said the origination fees were added to our loan request by mistake (again, really?). When LSI Mortgage Plus advertising specifically states no closing costs/origination fees etc., how can they "mistakenly" add these fees? Obviously, we have cancelled our request through these people. A word to the wise, I would not recommend these people if you're interested in refinancing. They don't seem to know how to truthfully disclose their costs!

Kept raising the closing price. At close, raised again and I didn't sign. They tried to fast talk and excuse every mistake and didn't remember what they told me. I had all the emails to prove their words. Don't go to Lending Tree.

We had recently discussed refinancing our home and I spoke with Lydia at LendingTree, who was very pleasant. We discussed the specifics of the refinance and I faxed over the information that she asked for and was very impressed with the rates and the payments she was giving me. Well almost two weeks later, and I still have not heard back from her at all. I have made multiple calls to her with no response back. I will never contact this company again. The least you could have your employees do is to return a call, no matter what the outcome would be. This is very unethical behavior on your company's behalf. I will tell anyone who would ever ask if I would deal with your company and the answer would be no!

I was on another website, looking at cars. On a page was a link for cheap rates. I never do this. I always go with my bank and decided to try, and I have not heard anything at all. I am not happy that Lending Tree sends your information to other lenders. I wish I would have never applied for an auto loan. I will not do it again. There needs to be a disclosure on the return time before you submit and apply.

I filled out the auto loan with all my information, which I do not like to do, but I thought I could trust Lending Tree. I did not get any response after I filled out the form. I tried calling and no one answered. I tried emailing and no one emailed back. I tried chat line but no one was ever there! This company sucks and I will report them to the BBB.
After scamming me into an appraisal, they also bounced my app. The clown who showed up to do the appraisal was high as a kite and asked me the same questions at least three times each. That's why they call it dope, right? I protested loudly (as I'm a PR guy by trade) and got no satisfaction. I went to the office manager, who basically told me, "Sorry, but that's the way it goes." I ended up selling the house myself at a huge loss, but survived and moved back downtown in Chicago where I grew up. I have a nice condo on the Gold Coast, so all okay. Bottom line: LendingTree is a total rip off and, as trees go, pure poison oak!

I went with Lending Tree as a recommendation from a family member. Horrible decision! They reviewed all of my paperwork before telling me to pay $400 for an appraisal, which would be returned once the loan went through. I asked our account rep if he was sure that it would go through. We don't have just $400 to spend or go to waste. He assured me that everything looked great and that they had to have the appraisal in order to go forward with the loan. We paid the money and got the appraisal. We were told everything was moving forward, then nothing. I went to log in to our account to see the status and a notice came up that the loan had been closed! I called our rep who hadn't bothered to call me to let us know what was going on, and was told me that we were denied for insufficient funds!
If we are getting a new loan that will let us pay less than what we are paying now, and we've never missed a payment or been late on our home, let alone any other bills we pay, how could we possibly not make or have enough money to afford a cheaper loan/payment? They tried saying that although I work two jobs, my husband is self employed and the government has gotten stringent on who is approved, especially for self employed individuals because the income to debt ratio doesn't figure correctly. I provided them with pretty much our entire life history showing that he makes more than enough to support the loan but all I got was, "Sorry. The loan has been closed. There's nothing we can do at this point. Try using a local bank next time!" Waste of time, waste of money, waste of effort. I will never recommend but will warn any who consider in the future.

Lending Tree is spamming me to death. How does Lending Tree ever think I would do business with them after spamming me constantly for months on end?

Auto loan - The form wouldn't take info on the car. I don't like giving out my SS number when the form is not receiving all the inputted data.

Take me off the email list. They do not make it easy and provide an unsubscribe function. I'm tired of receiving unsolicited emails from their company.

My story regarding my recent experience with LendingTree is truly a small people vs. large corporation situation. I would suggest employing truthful people to face your potential customers. The loan broker I was working with caused me a lot of heartache and a loss of thousands of dollars. On the initial search, their broker, Ramon **, provided me with an initial rate and fees (3.35, 30 years/$160 fees). Each day that I spoke to him after that, he raised the rate and the fees. Sometimes, he raised it twice a day; and sometimes even while I was on the phone with him! After 4 days of raising the rate/fees, he asked me to pay with a credit card for the appraisal.
At that time, the rate and fees came to 3.5 15 years/$860. Throughout the process, Ramon told me wild stories about world politics and how it directly affects my loan changes. I told Ramon that other lenders are offering more competitive pricing, so the next day he brought the fees down to about $400. After not receiving a positive response from me that day, the next day the fees came to $0. At that point, I gave him my credit card and he charged it for the appraisal.
Then, a couple of days ago (about one week before I was set to close escrow), Ramon suddenly called me and asked me if the house is going to be owner occupied. I told him that my daughter would be living there. Ramon knew very well that I had to close escrow on March 6th and that I would have no other option other than going with LendingTree at this point. He then went to check something and came back after a few minutes, telling me that it wasn't considered to be owner occupied and that though I am very lucky since my rate will stay the same, my fees would now go from $0 to approximately a whopping $2800.
Ramon obviously took advantage of me in any way he could throughout the process and even shamelessly up to the last minute. I was forced to pull money from other sources, causing a painful loss in order to close my escrow. I filled out a detailed survey with LendingTree, but I have yet to receive a response. Any attempt to contact the executive relations manager (which is the one suggested contact on the survey) at 888-369-0001 ended in routing me to someone's voice mail, which also never gets answered.
LT sent me to Royal Mortgage for a refinance. My credit is horrible but Tim at RM told me we he was not in the business to financially hurt anybody knowing that he was doing just that. I spent $455 on the appraisal after my credit was checked and scores where approved. The week of closing, they pulled my loan and canceled my refinance.

Spam email from Lending Tree: I am getting hundreds of email spam soliciting Lending Tree. Can you do anything to stop this?

You are a spammer. I am getting 50 -100 spam messages into my business every day with your damn ads. Spam is illegal. Stop it. I am contacting every government agency I can go to after you. You are a spammer, and your business will fold.

I paid an extra $1000 to Lending Tree for absolutely nothing. I asked my loan officer time and time again, "Are these all the costs?" I was like a broken record. Each time, I was assured the cost would not go up. He even said to me, "Don't be so paranoid." In the end, they added on $1000 to my closing costs and never said a word. They just slipped it in on the last document. When I complained, they assured me it would be credited back and, "Just sign the docs and we'll credit it back next week." It never happened. They knew they had me. It made feel like a real sucker!

After sending all my personal information in to refinance my home and my appraisal of my home, I could not get a hold of the loan officer anymore. He ignored all my e mails and voice mails, and all i wanted to check on was my status of the refinancing.
After 2 weeks of nothing from him and me complaining to them, he finally got back with me to tell me it fell through and he also refused to return the $400 that I paid them, though initially telling me they would return if the loan was refused. I really don't have $400 to waste, and for sure, I would have not even send any paperwork in if I knew the money would have not be returned if the loan was refused.

I spoke with Ash ** at Lending Tree to inquire about approximate closing costs. He insisted he could not answer any of my questions without some very personal information. I gave him all of the information he asked for, and then decided not to refinance my home due to closing costs, needing to be rolled into the loan. I was not able to come up with all of the closing costs in cash, and did not want to add them to my loan balance. After only 2 short weeks, I am now inundated with junk mail, spam, and phone calls. I don't know if they sold my information, or just shared it, but I have received 11 offers to refinance my home for the exact current payoff, and several other offers, for amounts in the same ballpark.

This company is nothing more than a scam. They ask for very personal info and after they get that info and pass it on to other companies. They find a lame reason to decline your loan. Then they refuse to return the $400 that you gave them and they replied they would return if the loan was refused. Don't let these scammers scam you out of money. They are a joke. Maybe the BBB will put them out of business and leave the thieves in the street.

2 1/2 years ago, I applied for their service in order to see if I could refinance my house during a crunch. I begin getting offers to refinance and they've never stopped. Unless you want these offers for the rest of your life, do not give these people any information!

I asked Lending Tree for auto loans. I was expecting to be connected to lenders. My email and phone numbers were given to Autobytel, which further forwarded this information to auto dealers in my neighborhood. I did not authorize any of this. I have been receiving several emails and phone calls from auto dealers. I am also concerned the auto dealers can provide my email address to other third-party spammers.

I applied online for an auto loan. The 48 hour decision was actually 96 and then they refused me, I have perfect credit with a score 780+. 2 weeks later, they called me and said a loan specialist will call me in 10 minutes. 4 hours later, a debt restructuring company called me. Oh dear! Better go elsewhere. These guys don't have a clue. Now, I have unwanted phone calls day and night from people wanting to offer me high APR loans or debt restructuring. I have great credit and zero debt.

I expressed an interest in a loan refinance and since then I got multiple phone calls at home. I called LendingTree.com to have the calls stopped and was told an email would be sent out. Well hours, then days later, I'm still getting calls.

My experience overall was horrible. They talk a good talk and every time you have another conversation, it is this or that and you end up spending more than you are saving. They are rip-off artists in the true sense. I am only glad I called it quits and caught on to their game. I plan on filing a complaint with the BBB and Consumer Protection Agency in Massachusetts. The do not deserve a rating. They are in the negative numbers as far as I am concerned.

I completed an online "interested in refinance" questionnaire from Lending Tree, which indicated that the 3 best banks would contact me. Big mistake. Over 10 banks have called and emailed me, and I now receive unwanted sales calls every hour of the day and night, on a new cell phone which number I have never given out. Clearly, Lending Tree sells personal private information, without clear and complete agreement from consumers. I have completely lost trust in Lending Tree, and will not respond to their own emails and calls.

I was helping my elderly mother-in-law to refinance, and Lending Tree rushed out to do the appraisal. Little did we know that the appraisal process has been over regulated and this appraisal was used as a tool to try to lock us into their loan and they refused to transfer the loan. I have refinanced many times and this company was absolutely no help at all and used this appraisal to try to lock us into their over-priced loan closing costs and higher interest rate. Because of this, my 69 year old mother-in-law had to pay for another appraisal and she is only on Social Security. We were forced to get another appraisal, thanks to the lack of Lending Tree fully disclosing this information. What a bunch of misleading **! I requested a refund but they never responded. Never do a loan over the internet especially with this company!

We were contacted for refinancing of home loan and debt consolidation from SurePoint Lending which was bought out by Lending Tree. The information given in the first phone contact gave us the promise of an easy straight forward loan. After faxing all the information that was stated we needed, we started the process with Sure Point Lending.
About a month into this, Lending Tree bought SPL. We didn't hear anything from anybody for several weeks. I contacted them to find out where we were. John informed me that they were bought out by LT and they were waiting for new computers, software and training from the new company as well as re-certification for them in each state to do loans. This took around three weeks for them to get this and then they wanted all the information again.
Basically, eight weeks were lost and we were advised to start anew. I sent in all the information on this simple loan but had many issues along the way, things they did not like or required more information. They finally ordered a $400 house appraisal, which came back for the amount we wanted to borrow. After many more issues on our loan, as we have a score of over 770 and never missed any payments for the 33 years we have been buying things, I was getting perturbed with they process.
After several more months of delays, our appraisal time window was running out, which would require us to pay for another. As the last day was upon us, they called and refused our loan after over five months of delays. I expressed my disgust and they informed me that I would have problems no matter where I went for a loan.
After they dinged my credit by inquiring into my credit report 22 times, my credit score has dropped to below 700. Last week, we went to a local bank and after three days, we were approved for the same loan pending an appraisal next week. It was a very bad experience and I would never do it again. I don't understand who could meet their requirements for a loan and at what time frame! I hope that this helps others.

I went for a refinance to pay off my ex-wife in divorce settlement. I told them I had timeline of 2 1/2 months. It's been four and no deal. They say everything is good but we need one more item. I resent the item as they have lost it. This has happened four times. They say we are all set then they ask for something else. I have two commitment letters. I am on the 3rd settlement letter and each one has raised the amount due. At first it was $8,000; now it's over $10,000.
These guys are chronic liars and I am walking. I wish I saw this site sooner. I rate them -100 stars. This has been the worst lending experience by a million times in my lifetime.

Lending Tree contacted me in late October 2011 and advised that since I was a previous customer, I qualified for a $2000 credit if I refinance now. I asked him to send me something in writing and he said I needed to pay $250 for an appraisal so he could have actual to use. I agreed and the appraisal was done. They sent me a disclosed statement that showed charges of $1983 but a refi balance $10000 above what I owed. My wife sent an email declining the refi. They called her back and gave a bunch of double talk about where the extra $8000 came from. She again told them no.

In attempting a refinance I provided all documents on the 2nd day after contact. They opened up a web account for me. Immediately after paying the appraisal fee, the website failed and I was told I didn't need it anyway. I had a friend make contact to get the website fixed. Since then I was told that the appraisal was set but it wasn't, though the website indicated it was.
Since then the appraisal was conducted on the 1st and the website is updated daily to reflect that the appraisal was ordered on the current day. It has been 15 days and nothing. There is no one to talk to or complain as every email or phone number takes you right back to the same person that was telling the lie in the first place. As for the fool that suggests that folks "do their homework" he is misinformed. Of course they make money on the appraisals. Check Quicken Loans if you want to understand how.