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JK Harris

JK Harris • Consumer Complaints • Company Response News • Texas Sues JK Harris For Misrepresentation • Missouri Sues JK Harris For Failing To Help Customers • JK Harris Settles Deceptive Ad Charges

Julio A Morales of Bronx, NY August 14, 2009

On may 27th 2008,I make a contract with JK Harris,Paiy the amount of 300.00 dolares for services of Compomise to fix Tax and setlement IRS tax Problems. The contract was made to pay monthly bases on work done. The fi nancial company of JK Harris Pull from my bank Citi bank the amount of 3,100.00 Plus the 300.00 at Fronts.The total Amount of 3,400.00 puled from the bank. JK Harris used the my acount to take money from me true the bank account. I informed the bank, and the bank close the account and giveme another account,.

aaron of charlotte, NC August 14, 2009

on february 25 2009 i met with an agent from jk harris about my tax issues he inform me that they can get it worked out. i had to pay a 700 down payment he broke it into two payments the first payment of 250 was due april 3 then the other was due april 17. I paid the 250 then i felt like something was not right so i ended there services. I ask for my 250 back then they told me it would have to come from the oversite & review board. I called no one would call be back.

On july 17 someone from jk harris review board call & left me a message saying "i would get my 250 back in 5 to 10 business days". On july 22 i got a letter in the mail from jk harris saying they were not going to refund my money. I called to see what was going on the agent told me he doesnt know what the problem was but he will get someone to call me back it is now august 14 i have not heard anything from them no letters no calls.

steve of upper darby , PA August 14, 2009

I ahd JK Harris & company prepare my 04, 05 and 06 taxes. Not only did they charge me over a thousand dollars to do nothing but they also reported me to the credit agencies when I refused to continue with their services. They did not negoiate with the IRS or even advise me with my tax issues. I fill that I paid them a lot of money and received nothing in return. I am now still dealing with those same tax issues.

Sarah of Pensacola, FL August 10, 2009

On December 11, 2008, I went to the JK Harris office in Texas to help fix a tax issue with SC Department of Revenue. The representative, James Bujarski, assured me that they could help me. He talked me into the tax planning program for 1500.00. They deducted the money from the wrong account and when I tried calling and emailing I received no response. I received an email from C. Infinger introducing himself and assuring me he would promptly take care of my tax problem.

I received an email from SC Department of Revenue asking for the amended returns which I forwarded to C. Infinger. I received no response. I called and left a voice message and still did not get a response. I called again and found out that Mr. Infinger had been promoted and that my case had been given to W. Judge.

I called Ms. Judge and she informed me it was tax season and she would get to it after the season was over. I told her that was not acceptable and faxed her my letter from the SC Department of Revenue. I asked her to contact K. Williams there and let her know the hold up was their fault.

I waited 5 weeks and called again since nothing had happened and Ms. Williams said she had not heard anything from them. When I called JK Harris again they informed me they had turned my case over to W. Wandel. He told me he was researching SC Law and that he was having personal problems and would get it done as soon as possible.

I waited another 6 weeks and called back again. I asked for a supervisor and told them this needed to be completed I was starting to get extremely mad. I had been patient but this was ridiculous. The supervisor said it would be mailed out promptly, which is July 2009, not very prompt service. I received the amended returns 2 days later. The next day a letter was sent to say they had filled out the form incorrectly and the new forms were the correct ones.

I felt very unsure of their work and decided to take my problem [to competitor] in Brunswick, Georgia where I am working. They have been done and they are not anything like what I received from JK Harris. I want a full refund of 650.00 for the tax service they did not do correctly and a refund of 1,500.00 for the tax planning that I can not trust to use and is a waste of money. I do not believe that JK Harris is a reputable company at all. I had to pay JK Harris 2150.00 and the npay [competitor] 459 to fix their incompetence.

Darla of Monroe, LA August 5, 2009

I have been strung along about my IRS case and being told do not talk to the IRS and now the IRS has Levied My checking account for 13,000. I am being EVICTED from my home and I have a 5 yrs. old living with me.I have been on the phone all day trying to get a refund of 866.00 which I have paid to them to STOP this levy..Guess I need to find a attorney to try and SUE TO get my money back.

Andy of Torrance, CA August 3, 2009

I should've read this website BEFORE I even bothered calling them, but the good thing is that I canceled my check before they processed it, and am in the process of requesting a refund and formally terminating our agreement. So far, I've not heard back from anyone from their organization.

A couple years ago, I originally paid TRS a ton of cash, and after I had the same experience as some of the customers here with JKH, decided to go with them. I figured I couldn't get scammed by two different companies, but I was obviously wrong. Anyway, I went in for my "free consultation", and met with a "consultant" (according to his business card) -- not even a CPA or former IRS, and am guessing he was just a sales guy. He more or less scared me to death after explaining horror stories to me, and convinced me to sign up because I couldn't do it alone. Of course this was after he told me about one of their success stories.

After reading the reviews here, and realizing I had made a mistake, I started reading their terms and conditions. Here is an excerpt about who will perform the work: "The vast majority of work on your case, including data gathering, form preparation and verification of supporting documents, is performed by trained employees called Case Specialists who are located at JKH's offices in Charleston, SC. Case Specialists receive appx 40 hours of classroom training, in addition to on the job training, using training materials similar to those used by the IRS. The CS works with our pro Licensed Taxpayer Rep (LTR) who handle the review of your file and the negotiations with the IRS or state taxing authority. LTRs are attorneys, CPAs, or Enrolled Agents and are also located in SC. All communications regarding your case will come through your CS unless one of our LTRs requires info directly from you. Consultants do not have access to your account info and will not be able to answer questions regarding case progressions."

So the [lies] my "consultant" gave me in that I will be interfacing through him is obviously not true, and he has no access to any of my info even though I would be submitting everything they needed to him. Also, I'm shocked that most all the work will be done by people who received 40 hours of classroom training -- basically a bunch of clerical admins, and not tax pros like I was expecting.

Anyway, unless they try and collect their money, I got off easy, and didn't have to pay them a dime. Finally, I called the IRS directly, and agreed to go on a 60 month payment plan after the guy from JKH told me that it would not be possible. Note: after having several conversations with various IRS folks over the last month or so, it all depends on who you end up talking to.

CHARLES of MISSOURI CITY, TX July 30, 2009

This is huge scam. They ripped us off for 4600. We owed 50000 and they said we would only have to pay 1200. In the initial interview, the guy plugs in numbers in his laptop and presto bingo!!! We can only afford to pay the IRS 1200. So we sign up with 1200 down payment and debit my account for 360 monthly for 11 months, and after 6 months, they say according to the documents I sent into their office they calculate that I can pay 35,000. Big difference between 1200 and 35,000.

Dorothy of Santa Monica, CA July 29, 2009

They're just completely incompetent and don't know what they're doing. They mailed back my returns stating that all I needed to do was sign and mail in to the IRS. One small problem - they forgot to attach my W2s which caused the IRS to kick them back and made me miss the filing deadline. It's their inattention to detail which is just one small reason why everyone should stay far away from this company.

To top things off, they debited my account twice for their fee, then no one would return my calls to fix their mistake. I finally had to get my bank involved to straighten out the mess they caused. Who knows how badly they actually screwed things up. I only pray that the fine from the IRS is not too bad.

Rebecca of Arlington, TX July 28, 2009

I signed on with J.K. Harris in April of 2007 after I had my wages garnished. They told me that they could help me and asked for 400 upfront then 333 a month for the next few years. I gathered all necessary information and sent it over to them. They prepared one set of tax returns which were incorrect, so they had to prepare another. One I discovered was still incorrect, two years later. I sent all of the financial information to them in May of 2008. I was asked for it again in July and August of 2008.

When I received a letter, that they didn't know about, in September of 2008 giving me a specific date to file my financial information with the IRS, I called J.K. Harris. No one returned my call. I emailed them three time and called a few more times. Finally, I got someone on the phone who told me that they couldn't get the paperwork done that fast as they were still missing some items. Items I had sent in May, July, and August. I said I will send the info to the IRS myself, which I did. I was able to prevent the IRS from freezing my bank accounts on my own.

When I spoke to the agent at the IRS he mentioned that they get a lot of people who are dealing with J.K. Harris that have to take back over their own cases. He told me that people are better off to work directly with the IRS as the same rules apply to both them and individuals. I can file my own offer in compromise and if I have questions about how to fill it out, I can sit down with an IRS agent in my local IRS office (yes a human) and they would assist me.

So I called J.K. Harris and demanded my money back. I was told that it had paid for all the hours of work they had done....what work? Wrong tax filings, and that's it? I called my bank and told them under no circumstances are they to process ANYTHING from J.K. Harris. I pulled my LPOA as well. I emailed J.K. Harris to let them know they were fired so that I would have back up of my contact with them. They sent me a notice informing me that I was still to pay out the remaining balance due. I told them they could sue me for it and I would counter sue them. They attempted to process one more payment and called when it was returned to try to get money.

Then they left me alone for 6 months. After which point I got a call telling me my account was past due. I told them I had fired them in October of 2008 and there was nothing past due about that. She had no record of me firing them. So I asked what paperwork they had sent to the IRS in the last 6 months on my behalf, her anser was nothing. So, if they weren't "fired" what were they doing for 6 months that I should be paying for? She said they were waiting for me to contact them to let them know what I wanted them to do about the potential bank account freeze from September 2008.

I have been working with the IRS on my own for two years now. They are slightly easier to deal with. It took them 2 years to set me up on a payment plan. They also don't believe in calling you back or sending you information unless it's a letter stating their intent to do something. It is up to you to call them back after they have stated they would do something, hold for an hour and start all over.

I now have a levy against me from the IRS because of the IRS not following up with me, despite me being placed on a payment plan. All of this because I hired a company who isn't worth the papers they have you sign. I am out over 1500 dollars to J.K. Harris. I am still accruing interest and penalties on my taxes that J.K. Harris swore to me we would have settle in 6 months. So, they have ultimately cost me thousands of dollars.

Linda of Hernando, MS July 27, 2009

Our complaint is just exactly like the other complaints on this site. I'm sorry we didn't read this site before we signed on with these crooks. They took our money, insisted on bank draft and we have spent countless hours compiling and sending them paperwork which they requested. We never get calls returned. They even block our emails. They went past the deadline to prevent bank levy, then could not get it reversed. The IRS completely drained our bank account. We paid 2000.00 on the front end for this not to happen. The representative (salesman) guaranteed we would owe very little. If you ever can get in touch with anyone, they will immediately say we haven't sent them something they need even though it should be in their hands. We end up searching for it and sending it again. Of course, we have sent letters demanding the return of our money by registered, return receipt. They never accepted it.

We finally decided to go to IRS on our own. The IRS agent said that they had nothing in their files requesting a stay of levies. They were threatening to levy our SS benefits. The IRS is now working with us directly and we can actually talk to someone. They might not save us any money, but at least we know where we stand and they are not promising things that cannot be done. We are resigned to the fact that our Government will stay on our backs until we die. We are past retirement age and cannot make enough money in the rest of our lifetime to pay them off. They at least doubled the amount we should have been charged and will continue to add to it. Aside from JK Harris, we believe legislation should be able to help taxpayers with unscrupulous revenue agents. They have no controls on them and can do whatever they want.

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