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JK Harris

JK Harris • Consumer Complaints • Company Response News • Texas Sues JK Harris For Misrepresentation • Missouri Sues JK Harris For Failing To Help Customers • JK Harris Settles Deceptive Ad Charges

Linda of Hernando, MS July 27, 2009

Our complaint is just exactly like the other complaints on this site. I'm sorry we didn't read this site before we signed on with these crooks. They took our money, insisted on bank draft and we have spent countless hours compiling and sending them paperwork which they requested. We never get calls returned. They even block our emails. They went past the deadline to prevent bank levy, then could not get it reversed. The IRS completely drained our bank account. We paid 2000.00 on the front end for this not to happen. The representative (salesman) guaranteed we would owe very little. If you ever can get in touch with anyone, they will immediately say we haven't sent them something they need even though it should be in their hands. We end up searching for it and sending it again. Of course, we have sent letters demanding the return of our money by registered, return receipt. They never accepted it.

We finally decided to go to IRS on our own. The IRS agent said that they had nothing in their files requesting a stay of levies. They were threatening to levy our SS benefits. The IRS is now working with us directly and we can actually talk to someone. They might not save us any money, but at least we know where we stand and they are not promising things that cannot be done. We are resigned to the fact that our Government will stay on our backs until we die. We are past retirement age and cannot make enough money in the rest of our lifetime to pay them off. They at least doubled the amount we should have been charged and will continue to add to it. Aside from JK Harris, we believe legislation should be able to help taxpayers with unscrupulous revenue agents. They have no controls on them and can do whatever they want.

Ronnie of houston , TX July 26, 2009

I have had the same experance as the other people. Jk harris compltly ignored my case, and i was in direct contact with the irs. I ask my first case worker if she wanted the information that i was sending to the irs , and she said no...Just send them what they want..JK harris case workers never paid attntion to deadline dates. they first said that i could pay 5400. then the irs said for me to pay 1700. My case worker ignored this and said we have to wait until they decline the 5400. So by completly ingnoring the irs. she gave them a deadline to come up with a plan... And that plan was for me to pay the entire amount of 45,000. They completly screwd me

Rhonda of Moultrie, GA July 24, 2009

I contracted with JK Harris on 2-29-08 based on tv and radio ads promising to settle past due taxes with the IRS and state. I have paid them over 3300 over this time period. Everytime I requested an update, they would tell me my caseworker had been promoted and turn me over to someone new who would requests that I submit the previous 3 months of income, bills, bank statements, ect. i have sunbitted these documents multiple times.

I was threatened with a lien on my home and once again called them as their ads state they can prevent this. I was told again to submit 3 more onths of the above, which I did. the lien was filed anyway, and my caseworker responded by stating "that doesn't mean a thing; just that if you try to sell the house, the IRS can take the money." How comforting!

Time has gone on and last week i was threatened with a wage levy. My caseworker told me to send her the info, along with my employer's payroll person's name, phone and fax numbers. I did. She then told me that I could go ahead and fill out the papers for my employer as she "would have this stopped before the employer even sent the info in." I received my check today with 90% of my pay levied out. The amount I took home won't pay my light bill, much less my car, house, ect.

I have called them 5-6 times today, left messages each time for my caseworker and also sent 3-4 emails to her and her supposed supervisor--no response. The people who answer the phone say the power of attorney is working on it. Meanwhile I have no money. I don't know if I should contact the IRS directly and try to arrange something. I do know it is criminal what these people have done.

How can a business such as this continue to run after the state lawsuis and all the complaints? The complaints are virtually identical. That many random people couldn't possibly be that on the mark and be wrong. They have a refund policy if you act within 18 months and release them from all liability--how convenient.

Michele of East Meadow, NY July 21, 2009

Paid the company 3000. A year later no acction has been taken and they told me they could not help me.

John of Fort Smith, AR July 17, 2009

Contracted with J.K. Harris in January of 2008 about my back taxes. After seeing their adds on TV, I thought maybe we could get what is owed, reduced. No attempt was ever made by them to negotiate with the IRS, even after the amount was bumped up, almost double, because of penalties and interest. They also told me that I shouldn't be in communication with the IRS, that they would handle all that. However, I have had to contact the IRS several times about different things and also tell the IRS that they should contact J.K. Harris about my case. It seems the different IRS offices, around the country, don't communicate with each other.

Just when I thought things were coming to a resolution, the IRS notified us that they would levy part of my wife's Social Security payments. Now, the IRS has levied my checking account, freezing all the money in there. I'm hoping J.K. Harris can rectify this problem within the 21 days, allowed because I have NO money.

Linda of Charleston, WV July 8, 2009

I had a large tax to pay in 2005. J.K Harris ads say we will help you pay pennies on the dollars so I contacted them to see if they could help. They immediately called me back and then set up a meeting. Yes, it was in the back room of an office that they were renting just for appointments and not a nice one. My counselor told me they could help me and I needed to sign up today because there was no time to waste. I did. I felt like promises were made and as I look back they could never have been kept. I had levies put against my bank accounts and leins against my home.

I recommend that you talk to the Tax advocate at the IRS and research the internet for what can really be done before entering any contract with J.K Harris or other first that prey on those that have financial troubles. The first thing my consultant Sowell did was ask me questions about what my expenses were and how much money did I make at my job. At the time I did not have a job and had not had one because I was a stay at home mom and widowed.

Her first recomendation was Federal Installment Agreement (W-2/Sch C). The cost of this was 3125.00. What she did not tell me is that in order to file for a Federal Installment Agreement you have to have been employed to show some income coming in from a job. Recently, when I filed for a refund with the review and oversight I was told they would have to investigate. Seeing a 0 on my contract for income put there by their paid consultant was not proof enough for them. They are taking it under review and 60 days from the day you talk to them they will send you a letter and tell you what their findings were.

I paid 750.00 for a State Installment agreement (W2/SCH C) this would let them notify my state that they were working with me and set up another payment plan but my state was never notified. Money in their pocket and a lein on my house. The thing to really watch is the Prepare Abatement of Penalty Request (Federal). The cost of this was 2200.00. What they don't tell you is the total tax, interest and penalty must be paid FIRST before you can file for this. If you don't have the money to pay in the first place how can they prepare and abatement.

I signed an agreement that they could be my Power of Attorney. After contacting the IRS Advocate office I withdrew that POA and have been working with the IRS and it is a lot less expensive and things are getting accomplished because I am in control and more worried about my affairs than J.K. Harris. It was my Tax Advocate that told me how to make a request for my money, on the back of your contract and kept her advised on what I said and how I was doing in the process.

What have I learned? Be sure to date everything you do with them because your 60 days start from that date. They like to make it from the day that you talk to them if you can get an answer. I left messages and waited days for call backs. They have several offices and be sure to send all request to all offices because they do not update records very often and if you do not have a copy of a letter you sent to another office the 60 days starts when it arrives in the office you are talking to. Be sure if you mail any information to them that you send it priority or overnight with delivery confirmation. I sent a letter on the 13th. USPS says it was delivered 4 days later...weekend in there and they received it on the 22 according to their records.

When asking for your money back it is not important to them and they did not consider it a scam that they had charged me 6,075 for services they could not and did not perform. The answer was they were very busy with other refunds (confirmation to me) to put mine ahead of anyone elses I would just have to wait my turn.

Please research your options well and contact the IRS and see what you can do. During the contract period when I asked about the pennies on the dollars their response was...not all customers are the same and you do not qualify...why wasn't I told this in the beginning...I would have thought more and not signed? Hard lesson and still fighting to get my money back because it is important to me.

They are holding over 6,000.00 of my money in a time when I need my money it is not important to them that they sold me a bill of goods and they could not deliver. They knew that the services they offered could not be preformed because I did not have a job yet through fear of the IRS I signed only to find that I should have feared J.K. Harris and all the standard answers to the IRS. The advocate office is working with me and I am thankful for that.

jack of cedar, MN July 4, 2009

they did not complete there end of contract. requested money back. even signed general release over year ago. they owe 1400 just on contract. payed my taxes and have wasted many hours, been lied to and stress beyond beleif. they should pay thousands for the stress they caused

claudia of burlington, WA June 24, 2009

I paid them 1400 dollars to help mke oput of a tax problem. they did not EVER contact the IRS about my case and jerked me around and i ended up contacting the IRS myself and having to set up payments whicvh i coulod have done in th4e first place and now i have been trying to get my refund from them {which they promiseed i would receive} for 2 years. they are complete frauds and i get so mad whe4n i see their ads on tv i could scream. we are tow old people living on social security and every dollar is precious to us.

Sara of Livingston, TX June 10, 2009

In Nov 2007, my husband and I met with JKHarris regarding our 2005 taxes. The IRS was stating that we owed, 9,000, but with interest/penalities it was over 20,000. The representative assured us that due to my husband's illness and the amount of income we was 100% certain that we would not have to pay anything to the IRS, but we had to sign a contract to pay JKHarris 3,000. We were able to talk to someone when we called, but never really got any solid information. My husband passed away July 20, 2008, so the disability I was receiving for him was stopped.

I finally got JKHarris paid off March 2009 and now I can't get anyone to answer my calls or return my emails. Of course, my refund for 2008 795.00 was kept my the IRS and the amount I owe has gone up to 25,000 now and they are saying they are going to put a lien on everything I own. I am about ready to go to the local TV and see if they will do a segment on them, expecially after reading all the other complaints listed here.

I will probably lose everything I own, can't sleep because of worrying about this and received no benefit from the 3,000 I paid JKHarris and I had to do without food, some medications each month to pay for the services, they supposedly were providing to me.

KB of Dallas, TX June 9, 2009

Contacted JK Harris to approach the IRS about 47K tax liability. Was told they would jump on the case and get the debt reduced along with interest and penalties. They sat on my case and avoided all calls and emails until they sent me my 2008 returns which weren't even completed.

I called to ask why the return wasn't completed and never heard back from them. I sopped paying hem and finally heard back from them. They claim they never told me they would do something to address my tax liability. They now claim they were hired to develop a business plan for me.

What? I'm not a business, I'm an individual taxpayer.

I have refused all requests for more money from them until they can produce some actual work product relating to the tax liability.

As the IRS agent told me there is no magic bullet for IRS issues. And none of these companies EVER produce results for their clients. Just look at all of the complaints for all of these companies.

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