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JK Harris

JK Harris • Consumer Complaints • Company Response News • Texas Sues JK Harris For Misrepresentation • Missouri Sues JK Harris For Failing To Help Customers • JK Harris Settles Deceptive Ad Charges

Patricia of Durham, NC November 5, 2009

I am new in Durham, having moved here from Danville, VA 11/1/2008. My tax documents were misplaced in the move and I was unable to file on time, so I requested an extension from the IRS and sent them my check for 3,000 on 4/14/09. I did not know whether I owed state income tax to Virginia or NC, so I was dependent on whoever I found to do my taxes to tell me how to resolve that problem. I went to H&R Block first; the tax accountant took my personal papers, and said she would call me as soon as my return was ready. She did not call me and never responded to my frequent calls and visits to their office. I was finally able to contact someone else from H&R Block who said my accountant was sick and after much persuasion on my part, they found my papers in one of their pending files and returned them to me.

I found J.K. Harris on the internet and they scheduled me for an appointment. Their office was in a very impressive-looking building, but I learned during the interview they were just renting a small space there, the agent seemed very nice - but new to the firm. He wanted copies of my documents rather than the originals and didn't have access to a copy machine, so asked me to have copies made and bring them back to him. He was only there one day a week, so this involved a lot of time. I realize I was very naive, but felt very pressured by that time to get my taxes filed. By then I only had until 10/15/09 to get them in. I made contact with him one more time and then couldn't get in touch with him for several weeks. I spoke to him on the phone and he said he'd gotten married and been transferred to another location and that Chaka N would be taking care of me in Durham.

When I contacted N, and asked to go in and pick up my papers, he agreed on a general time. When I got there, he kept me waiting for a long time and his manager finally talked to me in the lobby. N finally came to the lobby and the had "found" my papers which were "lost", and said they had to have full payment of 200.00 in advance. I paid them, signed their contract and left. The whole thing was a comedy of errors and I should have seen through the scam as it was taking place, but all I could think of at the time was getting my taxes filed. The two young men involved - L and N - thought they were going to be trained to be CPA's, but their manager was more transparent.

Marie of Bailey, CO October 26, 2009

I hired them to help me with a levy the IRS put on my bank accounts and they did nothing to help me, I paid the IRS and signed a Release form for JK Harris, giving them 800 for doing nothing more than filling out a form and sending it to the IRS. I was told I would receive a refund within 90 to 120 days, I signed the Release on March 13, 2009. I have not received the refund, they keep telling me they will give me my refund but I have no confidence they will.

Cora of Alcalde, NM October 23, 2009

I was audited by the Federal IRS for some retirement benefits that were not appropriately reported (in K) and they were charging me penalties and interest for over 100K, so I contacted J. K. Harris and Company to help me figure out why the IRS was questioning my return for 2007.

I talked to a receptionist and she followed through by sending my call to one, called, Lance A. He sent me some papers and asked to contract their services to help me with IRS questions and resolve my audit. He took funds (250.00) from my bank account. I never heard back from him after he identified himself as one of their consutlants and reassured me that he would be there for me every step of the way. Well he was not and since I have an organized system and have always reported my annual returns, I did the work myself and contacted the IRS, who by the way, was willing to work with me.

Lance did not do an ounce of work for me but charged me for his service that I never received. When I contacted him this week, he was defensive and told me my audit was complete but during all the time that I was corresponding with the IRS, he never contacted me by mail, email, nor snail mail. Like if he had never existed. He never did anything for me. I want for Lance Allen of J. K. Harris to reimburse me all the money he took from my bank account in full. He DID NOTHING for me. I did all the work and he has the audacity to tell me he fixed my audit. He is a high paid liar.

Lance has caused me sleepless nights, stress, anxiety, nausea, headaches, and to top it off, REGRET that I ever contacted J. K. Harris and Lance. He sent me a nasty email where he wanted me to just ignore requesting my money back. He has his nerve after he didn't not diddly squat for me. This contact with J. K. Harris is a complete SCAM and they are taking consumers for a free ride to their bank coffers. I resent that and I refuse to do further business with them, except find some excellent legal help to regain my funds and sanity back.

mary of riverfalls , WI October 23, 2009

I met with representive for consultation on my past taxes. Before I had time to think he was having me sign papers to withdraw payements from my account. I told him I had insuffient funds and asked that the withdraw be held for 7 days. He agreed. The following day after reading paper work I called tim F and asked that he cancel everything. He said he would. 1 working day later I found a withdrawal from my account. I immediately contacted him and he said he had notified the main office to not bill me and he would contact them again. A week later when my account had not been credited with the withdrawal they made I contacted him again. He than tried to tell me I was to contact the main office which I did and was unable to talk to anyone.

I filed a dispute against J.K. Harris and my bank said there was nothing they could do as I had sign permission for the withdrawal and jk harris would not reinburse me. Well I Paid 168. for 5 mins of consultation. So anyone in Minnesota if you are thinking of contacting a tax consultant do not go to J. K. Harris. They can not be trusted and do not adhere to their adverstisement. If you do go to one listen to them take the information home and read it before you sign anything. They make it sound good as to how much they can save you and are only interested in taking your money. I probably should be happy I got out of it for only 168. by cancelling my cash card otherwise they would of made two more debits to my account.

Linda of Excelsior Springs, MO October 14, 2009

This is the letter I sent to JK Harris recently with no response from them. "First of all, to start this letter, let me say: I want my contract cancelled and I want my money back! That having been said, let me say that I think your company is a scam! I was promised help which I have never received. I am paying you good money which I can ill afford to help me with an IRS problem and as of today I am more in debt than when I started.

Marilyn B who is listed as my case specialist has had only one response to my numerous questions of what is going on and that response is “we are still waiting for the IRS to give us an answer to the recent Offer In Compromise we have filed”. I have seen nothing since hiring you in February 2009 except for whatever I call and ask for. I have nothing that shows what is being done for my money. Just that same answer – just waiting.

I have spent hours on the phone with the IRS myself when I thought I was paying JK Harris to do that for me. One day I was on for 2 hours and 5 minutes. And just last week I was told by the IRS representative that seldom does the IRS accept Offers in Compromise. Why wasn’t I told that up front? Why has it taken 7 months of my hoping something was being done to find this out? This same rep told me that each time JK Harris files another IOC, it invalidates everything I have set up with the IRS, i.e. Installment Agreement.

On your page “Things to Remember……………………..” under Paragraph 3 it says that JK Harris will attempt to stay or remove a levy placed by the IRS. No! I did that myself, again with hours on the phone. Ms. B says I will be notified of any milestones in my case. Evidently there have been no milestones in 7 months because other than the times I have called and asked or e-mailed her I have gotten only one call from her updating me, which was “still waiting”.

I should have gone on line and better checked out the complaints against JK Harris before I ever entered into an agreement with you. I feel I have been scammed out of the 500 I put down and the 176.48 I have paid monthly for the other 6 months. I should have read the fine print, of which there is lots, to see what you could take from my account. I want out of this contract immediately. You are not doing what you were hired do.

robert of dallas, TX October 7, 2009

Hired them a few years ago to resolve a tax issue. Paid money upfront and they never used all of the retainer. In january was told I would get back a refund of 1400.00. The refund was to take 90 to 120 days. Here it is 10 months later and still dont have the refund. I am told by them they are trying to get a loan from a bank to clear up all of the refunds that they have. I feel like they are just giving me a story so I will just go away.

Needed that refund to help pay my rent.I gave them the money when they asked for it, they should do the same.I complied with all the forms to grt a refund.

joy of toney, AL September 26, 2009

I went to jkharris for help, he promised me my case could be solved. that I would only have to pay the IRS 100.00 because of my situation. I asked was he positive because I couldn't afford to hire them if I still had to pay the IRS, so he guaranteed me it would be no problem,that he had handled cases just like mine in the past and they were solved for less than 200.00, so he was postive mine could be solved for 100.00 because my situation was wores than there's. so they started taking out about 244.00 a month out of my credit card,

well when I got the paper work in the mail the priced had jumped to 700.00 which was still a lot better than what I owed. after the final payment a year and half later they would no longer return my calls, the IRS was calling me with threats of taking my home, car, garnishing my wages, even taking what little money I had in the bank.

I left messages everyday, with still no reply from them. I finally got a hold of one of the girls that was supose to be helping me, she said she was sorry. I told her what the first jkharris guy had said, and she told me they couldn't make promises like that cause they didn't know how it would turn out. I'm very depressed, I cry all the time, I can't sleep.

joy of toney, AL September 26, 2009

I went to jkharris for help, he promised me my case could be solved. that I would only have to pay the IRS 100.00 because of my situation. I asked was he positive because I couldn't afford to hire them if I still had to pay the IRS, so he guaranteed me it would be no problem, that he had handled cases just like mine in the past and they were solved for less than 200.00, so he was postive my could be solved for 100.00 because my situation was wores than there's.

so they started taking out about 244.00 a month out of my credit card, well when I got the paper work in the mail the priced had jumped to 700.00 which was still a lot better than what I owed. after the final payment a year and half later they would no longer return my calls, the IRS was calling me with threats of taking my home, car, garnishing my wages, even taking what little money I had in the bank.

I left messages everyday,with still no reply from them. I finally got a hold of one of the girls that was supose to be helping me,she said she was sorry. I told her what the first jkharris guy had said, and she told me they couldn't make promises like that cause they didn't know how it would turn out.

Pete of Canton, MI September 25, 2009

Made an appointment. She had me fill out a bunch of forms. Signed them. JK HARRIS started to withdraw money from my checking account. Then a few months later the IRS started to garnish my weekly pay check. So JK HARRIS after taking 1200.00 form me told me I needed to hire a lawyer. And that they had a list of lawyers if I wanted to use one of theirs. So I just paid them 1200 to tell me I needed a lawyer. Well I'm out 1200.00 Needed to hire a lawyer. IRS 3000 from me before I could get things going with a bankruptcy lawyer.

Jan of San Antonio, TX September 4, 2009

They took my money got me in a bigger mess than I was in. I now owe the IRS 14000

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