Jersey Mortgage Co.

ConsumerAffairs Users, Thank you for taking the time to share your comments about your experience with Jersey Mortgage Company. My name is Pete ** and I am the Senior VP here.

At Jersey Mortgage Company, we are committed to providing excellent customer service to all of our customers. We also appreciate any feedback you may have about your experience with us so that we can continue to improve as we grow. Should you ever have any questions, comments, or concerns about your experience with us please don't hesitate to contact us at Customerservice@JerseyMortgage.com.

All the best!

We thought we needed to refinance out of an adjustable rate mortgage in 2/09. We went with an FHA; our closing costs were put into the mortgage and were over $20,000 (upping the mortgaged amount; there was no cash out). Our income couldn't have qualified or our home appraise for that loan. I felt pressured into signing it. The loan closer, when I refused to sign the papers, convinced me that I had to sign. My loan officer stated he was making nothing which I know was the first of many lies. We believe we were given a bogus loan to fatten our loan officer's pockets. The mortgage new amount was $362,000.

I was shopping for Mortgage to buy a house, the builder's sales man recommended that I contact Jersey Mortgage Company to try to get a Mortgage through that company, I was approved but with a tough to meet conditions on the Mortgage, so I started to shop again with for other lenders. Jersey Mortgage changed their restricted condition and I signed up with them and paid them a half a point ($2043) while I continued to shop for other lenders as I felt that the deal that I was getting though Jersey Mortgage was not a fair deal.

They issued me a conditional commitment that expires by end of January 2010, while the house closing was going to be at the end of April or beginning of May 2010, and asked me to continue to submit my updated pay stubs, and bank statements and any updated tax filing, so they would issue me a updated commitment.

I continue to send updated pay stubs and bank statements monthly to have Jersey Mortgage Company to issue me an updated commitment but they failed to issue me and updated mortgage commitment with a newer expiration date, so I had no valid commitment to show to the seller. That would avoid the contract between me and Jersey Mortgage and entitle me to get refund for the half point that I paid them ($2043.00). I'm requesting that Jersey Mortgage issue me a full refund for their failure to issue me a renewed commitment that would be a breach of the contract agreement between me and Jersey Mortgage Company.