iFreedom Direct

My agent would always be asking me for additional information that the VA wanted to complete my loan. I got so tired of the requests for information, the types of information and the letters I had to write in order to satisfy the VA that I called and got a real eye opener: they did not need any of that information. I went to the local VA office and we had a three way conversation with the VA loan approval personnel in Florida. They told me that they did not need any of the extra crap that iFreedom was asking for (letters explaining why I wanted to buy another property when I had a house already, the distance between my current property and the house I was buying was greater than 120 miles, time I spend in the new house was not over 50% and the fact that I lived in one state and was buying a house in another). The VA did not care about any of this.

I had to buy a fax and I burned it out sending them information which they required on a daily basis, most of which, the VA did not care to have and did not require. It was only after I told them of the conversation I had with the VA, who his name was and his answers to my questions, that iFreedom approved my loan and I bought the house. This was the worst financing of a house I have ever been through! I would never use them nor recommend them to anyone!

I applied for a home refinance and was informed that I had to wait until October of this year due to late payments on my mortgage in 2009 and to "get my credit score up". So, in October, I talked to Mr. **, he told me to fill out a multiple page application, fax pay stubs, DD Form 214 (for a VA loan) and if the VA would not approve me he would go FHA. I was told we were "golden" because my credit score went up and he even explained the new mortgage rate and monthly payments which were substantially lower, needless to say, I was ecstatic.

As time went on, I didn't hear from Mr. ** but that was not unusual. I finally reached Mr. ** and he explained that the underwriters would not approve my application because of a judgement that was filed against me in 2008, which I fulfilled and never went to court on and he would refile in November.

Again, after several attempts to reach him, he called and told me my credit score went down and "there was nothing he could do", I was in shock. After complying with everything they asked of me, getting my score higher, keeping up with monthly payments etc. I feel that I held up my end of the bargain, that I was in compliance to their terms during the process and that they misrepresented everything that was told to me.

I don't know if he was filling a quota but I feel like I was cheated of a "golden" opportunity to refinance because my current rate is 10% which is extremely high and getting harder to keep up with due to budget cuts that were made in my wife's and my workplaces. He informed me my score went down due to a late payment on a credit card in October, one late payment on a credit card automatically disqualifies me? I feel that they could have approved me within the time frame and now my options are limited if not gone. I could have applied elsewhere but they told me as a veteran as long as I complied with their process, it would be approved, to me it was approved and taken out from under me for reasons I'm not to sure about.

We were trying to combine our auto payments with our mortgage so we would only have one payment. They sent us papers to sign and we were to fax them back which we did plus all the other information they wanted. The next day they called us and told us we had been approved, all we had to do is wait for the appraiser. Well then the next day they called us and said that the appraiser said we had not done anything to the house so it wasn't any different appraisal than it was when we purchased it. So they did not appraise it nor did they call to come and see it, he just checked on the internet. So here we are no loan....46 pages we had to fax back to them at a cost of almost $60.00 Then another excuse they gave us was we had not had the house a year, which they knew when we applied for the loan (we will have had the house for one year on the 13th of January 2010.