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H&R Block Charges

H&R Block • Charges • Electronic Filing • Errors • "Free" Filing • Online • Refund Anticipation Loans • Taxcut • Option One Mortgage Corp. -- News • American Home Mortgage Servicing Agrees To 8200 Modifications • Massachusetts Court Stops H&R Block, Option One Foreclosures • Massachusetts Blocks H&R Block, Option One Foreclosures • New York Stops H&R Block's Deceptive Sweepstakes Ads • California Sues H&R Block • H&R Block Sells Subprime Mortgage Unit • H&R Block Launching Its Bank • H&R Block Threatened Employees, Spitzer Charges • H&R Block Settles Tax Refund Loan Suit • H&R Block Readies New Bank as Business Soars • NY Accuses H&R Block of IRA Marketing Fraud • H&R Block Goofs on Its Own Taxes • Children's Defense Fund: Tax Refund Loans "Indefensible" • California Sues H&R Block Over Its "Instant Refund" Loans • H&R Block Doesn't Block Identity Theft • H&R Block Will Settle More Payday Loan Suits • Option One Agrees to Clean Up Its Lending Practices in PA • H&R Blocked: Consumer Groups Oppose Tax Giant's Proposed Bank • Tentative Settlement in Tax Loan Class Action • Class Action Challenges Electronic Filing Fee • Supreme Court Rejects Block Appeal in Class Action • Judge Upholds Racketeering Complaints Against H&R Block, Household • Court Clears Class-Action Suit • Tax Loans Victimize Consumers --- • All About HSBC

Peggy of P0ulaski, TN March 11, 2009

I was charged an additional 100+ for one form - One page. There were about 3 or 4 questions to answer. I could not believe the cost, especially with the economy situation the way it is today. This was highway robbery. I will not use them again and I am telling all my friends and acquantiances not to go to H&R also.l Again, I just cannot stop thinking about this terrible cost.

Nicole of Las Vegas, NV March 9, 2009

Well, we went there with all our information. I mean everything because I kept every single receipt we had. I just didn't know what was tax deductible so I kept everything in order, we always used a friend to do our taxes before and we depended on that friend so much that we never really new much about taxes. This year we decided to use H and R block to see if they could help us more by letting us know what is really deductible and what we should do to maximize our returns. My husband also worked in another state and had information there too so I wasn't sure how to do our taxes, so we decided to give H and R block a try.

First that lady really didn't do anything for us, she told us to calculate everything ourselves and then give her the numbers, and the worst part is she didn't tell us anything about taxes. We had some medical expenses that we wanted to know if it was deductible and she couldn't tell us if it was or not. We had so many questions and all she could tell us was that we had to do our own calculations and all she does is enter it in. Huh, she charged us 340.00 and then told me to learn from her and become a tax preparer. FOr 140.00 I could learn from her, wow the nerve of her. She told me that maybe next year I wouldn't have to pay and that I could do it all on my own.

So I went home and went on to turbo tax for the federal tax and entered in all the numbers I calculated myelf, and guess what? Yah, I got the same return for FREE! I may have lost some money in this but I learned a very valuable lesson, NEVER go to that H and R block AGAIN!

Melanie of Celina, OH March 9, 2009

Their fees are all hidden and they will rip you off. They charged me 500 dollars to file my taxes this year which is outragoues. I had no choice but to agree because he had already did all the work and I needed the money asap due to the economy. Sad how many ppl are being ripped off by these ppl. I and many others will no longer use thier service.

I was depending on my tax refund to pay my rent off which was behind due to the job loses. Now that they ripped me off I was down a few hundred dollars then to top it all of we filed 1-2 day return and didnt see our refund for 3 weeks. This ppl need shut down and all us that got robbed want our money back.

Kimberly of Princeton, WV March 7, 2009

H&R Block prepared my taxes, I recieved a loan before my taxes was prepared. On March 6th I recieved my refund I was charged twice for the loan.

Pass due bills which I was going to use the monies.

Romeo of Mount Laurel, NJ February 28, 2009

I went to do my taxes at this H&R office over at Fort Dix, NJ. I was never told during the whole 5 to 10 minutes tax filling process that it was going to cost me 200 to do my taxes.

I am an individual filing alone but married I don't own a business or a corporation to pay such a ridiculous amount of money. I work hard for my money. The guy wasn't even confident or sure of some of the things he was doing to charge me 200 dollars and instead of getting money back I owe IRS 800 dollars.

I could have otherwise done it myself, file my taxes, or find someone else, even do it online. I want my money back or at least part of my money back This is my 2nd time using H&H block and both times were never pleasant experience. What is up with this company.

Samira of Novato, CA February 24, 2009

H & R charged fees of 340 and with the RAL fees the total came out to 420. when going over fees and comparing with years in the past the fees made no sense. I went in there yesterday & asked for a manager, saying that i wanted to cancel it, we sat at the manager's desk (by this time she's very nervous about me questioning things, I also had a witness with me, kept saying our fees have gone up, not our fault, I commented that in Recession how is it possible that fees would jump by 400% in a matter of only two years? she kept beating around the bush not ever giving me a breakdown of what all the fees were for individually.

annoyed by this my frustration levels when up & I proceeded to tell her that I wanted a copy of ITemized fees for consumers. she went in her computer and clicked on something, nervously saying that she was making prints to compare this years with last years. when printed and brought to the table, This woman would not let me look at the fees directly, trying every way possible to not let me HOLD ON to the papers. this got me more frustrated and I eventually took the paper from her hand very quickly looking at the fees that had added up to 400+ while tellin my witness to get her calculator out of the car as I got up with all the comparison papers she had printed from 3 years of my tax return. She instantly got up and said please give me the papers back and I said NO I want to go over all this, this makes no sense. she got up ANGRY BY THIS TIME and proceeded to say please give them back now, I will explain it for you, just sit down and I'll go over it for you

I said NO and proceeded to look at papers in hand, then she said WELL FINE THEN, be OFF WITH you, I can print more if you won't give them back. then I said yeah you go ahead and do that. she then said well, you got a bigger return this year, which reflects on the fees then my witness got upset by the comment and said yeah, so because she's gotten a bigger refund instead of 2000 got 4000 return, this entitles you to a BIGGER CUT? she got very angry at this comment as other clients in the office were looking at us. and very disrespectfully said ok then, bye with you throwing us out of the office. well I left with the papers reflecting fees, and I know any judge would just laugh at it. there are fees for determining status ( who determines my status? them? when I am the one who goes in and says I'm filing head of household nothing has changes from the past 3 years of my filing status) so they're going to come and charge me 25 bucks for that?

it gets worse and funnier as you go down the list of and get the feel of the scam. it's not just one or two things, almost more than half of the list is just made up for the show/computer, so I know after going through every one with a judge he will be on my side, I still have time to cancel the RAL that was never even approved in the first place, but on their disclosure notice it says if and when cancelled within 5 days those fees won't apply, however once filed with the IRS we have signed all rights to the HSBC bank & therefor it will still be directed to them from the IRS in which they will deduct the preperation fees before making it available to me.

This is Insane. These Crooks are ripping people off everyday and consistently doing so in 2009 as I have been reading all complaints, yet they are still in business and continuing to do so? where's the justice, and how come nobody is doing anything? I am going to small claims to file and sue them for this misconduct. please if anyone can help out

I not only wasn't able to get to a very important job interview, but lost a good space I had been on waiting list for my son's school, (they were needing a security deposit which is why I needed the money instantly & willing to take the cut, at the time I filed) there has been long term monetary losses. never will file taxes with these corrupt people

Hugo of Bensenville, IL February 24, 2009

They efiled my sister in law's taxes on 02/07/09 she was charged extra for a quick refund which was supposed to take only 1 to 2 days, kind of a loan. The total fee was 455.22, it turns out that she didn't get a check cut until 02/23/09 and they cut her a check for 761.00 less than what the IRS refunded her.

There is several problems with this: 1. Why are they charging 118 dolars to give her the money in 1 to 2 business days when it took 10 business days to cut her a check. 2. She was hit with an additional 20 dollar fee when she picked up the check. 3. There is about 300 dollars that just dissapered and when I went back to the office to ask about this they were rude and insisted everything was fine and tried to get her all confused. I asked for the district manager's information and walked out of there.

This morning she received a call from the branch manager saying she didn't have to go to the district manager to go in and she would give her an additional 180 dollars...that still doesn't make up for all the issues listed above. In conclusion, they provided a very bad service and if it had not been because I decited to review her paperwork they would have charged her almost 700 dollars to prepare taxes for someone with only one w-2.

Sarah of Burlington, VT February 23, 2009

I went to H&R block to get help working through the first time home buyer credit for this year. I stupidly did not bother to ask about how much this was going to cost, and they sat down with me and helped me work through the whole tax process, and I thought they were just being nice. At the end I owed them almost 500 dollars. Since I could not pay out of pocket I had them take the money out of the tax return. I was never told that the money goes into their account first, I found out by noticing my routing and account numbers were not on the return.

I also didn't know I had to pay 30 dollars to e-file through them. After all of that, I took the time to work through my taxes on my own, and found that they made a couple of mistakes on my return and I was supposed to get 130 more dollars. They were very circular to deal with and I found that they were not an awful lot of people there who knew what they were talking about. Needless to say I reported that branch to my local Better Business Bureau.

I'm out 500 dollars and needed to file a tax amendment which may tax up to 12 weeks to work out. Fun.

Leslie of Battle Creek, MI February 21, 2009

I got my taxes done on 2-2-09 I paid H and R block 372.00 dollars and I picked the option of having my return in 8-15 days. Guess what it has been 18 days and still no refund. So I called them and they gave me the IRS 1-800 number to call because they do not know why my tax return was not deposited on my card yet. They had no refund date or anything to help me. When I called the IRS number they said there was a mistake and they was fixing it. No one wants to take the blame for this.

IRS told me I have to wait another week to get my refund and if it did not come next week I would have to call them again. So what happened to me 8-15 days refund I paid for at H and R block?? They took my money and said it was not their fault. IRS said they was reviewing my tax return for accurancy adn that they was a mistake made so what happened why I am screwed out of 372.00 dollars? H and R block are LIERS and they do NOT stand behind you at all. What can I do to get my 372.00 dollars back from them?

No money and DO NOT KNOW WHEN OR IF I WILL GET MY REFUND and if I even get the correct amount. I have two young children to take care of. I am a single mother.

Crystal of Shawnee, KS February 21, 2009

I am completely disappointed in the service I received with H&R Block. My Consultant had to be told SEVERAL times about deductions I wanted to take out on my return, handled my case completely carelessly and flippant and then handed me a bill for 260. Was it worth the headache? Absolutely not. Sadly, up to this point, I had been a return customer of Block. But after this experience, I've told everyone I know what a ripoff this company seems to be. I will NEVER be returning as a client.

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