I recently closed on my refinance with Guaranteed Rate. I worked with Todd ** and his team Beth and Brian, they were amazing. I lowered my rate down to 4.125%, and the closing even took place at my house, how convenient. Todd was very specific up front on what would be necessary, and he was right. I highly recommend using Guaranteed Rate. I shopped for 2 weeks, and Guaranteed Rate by far was the best price with great service. I saved almost 700 a month on my mortgage payment.
Consumer Complaints & Reviews
Ryan ** promised his company would pay for my appraisal fee if I would have one. I had one done with Lending Tree and did not want to pay for another one. He kept assuring me he would take care of the fee. Finally, he said the $350.00 would be added to the amount of cash I would be getting out of my refinance. Obviously, he was telling me what I wanted to hear but not telling me the truth. I wish I would have stayed with Lending Tree.
Closed on a house on Dec 31st with this mortgage company. I used a rehabilitation loan in order to do repairs to the property to make it livable. I escrow $18k for repairs with the lending company. The lending company instructed the attorney's office to return the money to the lender and not cut a check to me and my contractor for the repairs. Now no one seems to know where my $18k is and I'm responsible for the full amount on the note and they have not given my all the funds. My first mortgage payment is due Feb 1st and I have to be out of my rental property on Jan 31st and my new home is unlivable because I cannot get the funds to start construction.
I bought a new home and I'm about to be homeless with $18k that is my money and no one seems to know where it is. Is there anything I can do fix this? I'm just a single buyer fighting a big bank so they don't seem to want to call me back. I'm about to be homeless and I own a new home. Due to bank error. And I'm paying double rent and a new mortgage starting Feb 1st.
