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Greentree Finance

Conseco •Greentree Returns •High Interest Rates •Principal Payments •Insurance Disputes •Loan Assignments •Other Complaints --- Conseco News •Trailer Loans in Trouble •Conseco Buys Greentree •Conseco Bankrupt! •Conseco Sells GM Building

Greentree's troubled portfolio of mobile-home loans was sold to Conseco a few years ago, leading to the third-largest bankruptcy in U.S. history. Conseco has rid itself of Greentree as part of the bankruptcy proceeding, leaving customers in a fog, as these consumer reports show.

Charlie of Von Ormy, TX November 5, 2009

I have a mobile home that I use in my business. Auto draft from my bank account and have NEVER been late. Pay extra each month to hurry up the payoff. The insurance department of Green Tree seems to be intent to sell insurance and have 9 times in the past year put on insurance on the building and attempted to charge me nearly 1,200.00 for a 20,000.00 fire policy that would cost me less than 200.00. The morons who work there cannot be that stupid that they cannot get the information put into the computer so it appears that the fraud starts much higher than the clerks you speak to on the phone, which by the way is nearly impossible to accomplish in under 5 min. on the phone.

Each time my insurance person (whom I pay a policy of over 3,000.00) talks to them, she sends EXACTLY what they are asking for but later they always come up with something else or deny they got it in the first place. I am paying off the loan just to get rid of Green Tree who I think are corrupt. I would not recommend that anyone ever do business with these people

Eva of Ten Mile, TN November 4, 2009

I had very good service with Greentree Financial. My ex and I were only late a couple of times in the seven years that we had our mortgage through them. I would do business with them again.

JOEL of MOULTRIE, GA November 3, 2009

I have been paying Greentree for about 12 yrs now. I went bankrupt about 6 years ago and paid the bankruptcy court for 3 yrs plus Greentree and all my other bill. Finally paid off the bankruptcy. I have continued to pay Greentree, most of the time paying moe than what was due, I was on varible rate and the payment went down but I kept paying the other to help pay interest.

The other day I got a bill for 4,865.55 saying we owed this for deferred payments or something. I know I have not missed a payment since bankruptcy and was only a few payments behind then. This is the most aggrivating company to deal with. I would not recommend them to finance a dog house. I will fight this and hire a lawyer before I pay. anyone got a answer to this. I would love to hear it.

Brenda of House Springs, MO November 2, 2009

I am behind on my house payment. I was told if I set up a pay by phone that it would not be sent to my account until Wednesday Nov 4. I told them if they make it Thursday I could. I made a pay day load and called him back he told be the same thing and also that my next payment will not be due untill 12/1 and that he could have the other (2 ) deffered my payment to the endo of loan.

Well, this morning the money was sent to my account and now I have 9 bounced checks. The bank wont stop this payment and I can't get Greentree to do anything. The message was suppose to be recorded but they wont listen to it. Saying I am lying. Now I will owe the bank 333. dollars. How can they just lie. And then he told me to empty my trailer cause they were coming to get it.

AnnMarie of Sunnyvale, CA October 31, 2009

My husband and I both had paycuts totalling 35% so we fell behind on our payment. Greentree calls and leaves nasty messages on my job. I made arrangement to pay on the September payment on October 30th and worked out a plan to get caught up. I asked to have until Nov 2nd and they refused and said to move out. They rudely accused me of playing games. Ricardo transferred me to Mike who was extremely rude and said he is coming to pick up the mobile home and I better talk to my friends and move in with them and hung up the phone. I called back and Rircardo refused to give me their last names. He is demanding I get money from friends. He said Monday is too late and gave me til 3:00 p.m. today to pay or move out.

carisa of phenix city, AL October 31, 2009

greentree financial is the worst thing that has ever happened to me and my husband...if we are alittle late on our payments they start calling me on my job and his...they have even called our neighbor and told them that they were gonna come repo our mobile home and asked personal questions to them...we were late but that doesn't give them the right to be telling our business to others and that should be private.....they are the worst and we asked about refinacing our home since we have been paying for 11 years and they said no....they have been asked to not call us on our jobs and they continue to do so......something should be done to them!

Ken of Farwell, MI October 28, 2009

Being in construction and living in Michigan, times got very tough and did so quite quick. I was paying on a so called "construction" loan at 12.5% interest rate and my payment was over 1000.00 per month. We tried and succeeded to make these payments for over 6 years. Granted there were flaws in my payments, but I sincerely tried. I begged for my interest rate to get lowered and thus my payments which would ensure that I could continue to pay. Greentree refused to work with me. For over 6 years this went on.

Finally I fell too far behind. Greentree foreclosed. They told me they would not try and come after me for any balance if my family and I moved out immediately. Thankfully I found a nice little home to rent and moved out. The problem is not that I don't understand that if you don't make your payments they have rights too. I just cannot believe Greentree refused to work with us. They were very rude, calling me names (i.e. liar, loser, thief, etc) and if I am not mistaken they lied about being able to come after me for the outstanding balance once the house was sold.

I can't understand why they were unreasonable and unwilling to work this out. There were obvious self worth issues that I dealt with. My family had to go without much in order to make our payments. We were put out of our home in January of '09, one of the worst months in Michigan winters.

sandra of sunnyvale, CA October 27, 2009

I live in a mobile home and my loan has been bought out by various companies and has been with Green Tree for the past number of years and I have about five years (19,000) left on the mortgage. About six years ago, Greenpoint now Green Tree (Conesco?) represented that their insurance covered more than my insurance policy with State Farm and I switched. I have been paying the insurance bi-annually, and send a separate check for the insurance and a separate check for my monthly mortgage payment.

They consistently credit my account wrong and bill me for insurance with my mortgage statement. I call them and straighten out the problem. However since September, they have not credited my insurance payment correctly and I have been receiving phone calls and past due payment notices on my mortgage statement. I have called their customer service a number of times in the past few weeks and as usual, explained the situation, and I was told they would straighten it out. I am still receiving harassing phone calls and the statement has not been corrected.

Dorothea of Seguin, TX October 14, 2009

Phone harassment Green Tree Serv) has been calling our house repeatedly for the last three months, starting in July. They ask to speak to a person called Emilio Hernandez, usually via a pre-recorded message. When I finally got a live person, and said who we are, they were very rude and would not tell me their company name. I have told them repeatedly that they have a wrong number, to no avail. So finally, when those calls exceeded 3 per day, I bought a phone with caller ID.

Before this purchase, I also did repeatedly ask them (Green Tree) to stop their calls and check their information. This did not work. I have never had any business with this company, nor do I intend to. Lately, 2 days ago, I got bombarded with "toll free calls", again with pre-recorded messages and the odd comment on the answering machine that Hernandez is supposed to return this call. I have also received messages on my answering machine from Conn's. They are also asking for Hernandez. It is very tiresome to answer the phone and hear that you are supposed to have this person in your house when you do not.Companies involved: Green Tree Serv and Conn's.

Deidra of Chula, GA October 5, 2009

I have been harassed by "Chad" for late payments. I have had problems paying on time because of lack of work. He takes it upon himself to call my friends and family and harass them when it is not their business. I certainly do not appreciate this. Mom and dad are retired and live on social security and a small school pension of mothers. They help all they can and "Chad " tells them he has helped me for 5 years or longer (which is a lie). I am trying to make my payments and have so far. I stay within one month late most of the time there has been a problem. I always come through and pay them. I have had a hard time keeping work and he tells my mother I may need to find another job. She told him she would like for him to come find me one and all the other families that are hurting for work right now. He starts calling me the minute I am a day late and doesn't stop until it is paid. I fell and messed up my knee in February and was supposed to be off it for 6 - 9 months. After 3 I went back to work when a load came available regardless of what damage it could do in order to make a house payment. I have kept my double wide mobile home in real good condition and wanted to live in it for life. I could have built or bought a home worth lots more for all the extra finance charges and interest I have paid Green Tree that really was not explained to me at time of purchase. I would have never agreed to pay that much for a mobile home had I known that. I was not as atuned to extra charges and fine print as I should have been. That's my fault, so I am trying to pay it off as agreed except I cannot always be on time. I have tried to refinance but no one will refinance a mobile home. He always threatens to come get it. He knows my story and I don't understand why he can't be nicer and quit with the threats, harassing calls and calls to my friends and family. I would give anything if I could get the money to pay them off but the balance is too high. I have paid almost 10 years and I can't give up now. I have been put on three different anti-depressents because of all this harassing and worry.

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