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Consumer Affairs


Is this your Business?

Financing Alternatives


Consumer Complaints & Reviews

This Chesapeake, Va., company sells TVs and computers for thousands more than their actual value. On top of that, they also sell jewelry. Their scheme is very similar to Blue Hippo, profiled in a ConsumerAffairs.com investigative series.

Virginia consumer protection officials have received "several hundred complaints" about them and the Better Business Bureau has even more, state officials told us. And what do the company's customers say?

My husband and I filed a complaint about 6 years ago with the Virginia Consumer Affairs. We were told that a lawsuit had been filed with Financing Alternatives. Several complaints had come in about this company for advertising computers set up on a payment plan by the company, company never providing the computers to the consumers. I was one of the victims who never received my computer and had payments drawn out of my bank account.

Financing Alternatives took my down payment for a computer in 2005, from my checking account. I then even paid $71.98 activation fee, then they started taking more money than I authorized them to take. So, I closed my account and stopped paying them. They have over five dollars of my money, and I want to know. I have all off my paper work that they sent me. What can I do? Or is it too late to do anything?

I bought and paid for a computer through them. It was paid in full but I never did receive my merchandise or my money back--about $1,600 worth. Plus, they were supposed to send a digital camera and printer with my order. I would like to get my money or merchandise because it has been long enough. I made my last payment on February of 2007-2008 for $265.00. When I called them, they said that they have received my payment and that they would send my stuff; but that never happened at all.

On June 13,2003, I set up payments for a dell Inspiron 1100 laptop to be shipped to my house. I didn't receive the computer for one year. In the mean time, Financing Alternatives duped me into making payment at $146.88 every two weeks. I was told initially that I would only make 12 payments twice a month,(monthly $293.76) a total of $1762.56.The six months had passed and Financing Alternatives was still deducting for an additional 6 months totaling $3,525.12. I had called Financing Alternatives and Carmen said I was misinformed and she could not stop the deductions. Also the deductions would still continue for an additional six months. I was livid and disgusted!

I had no credit history at the time so I figured this would be a great start to build one but with this new information I received from this Financing Alternatives rep, the only thing on my mind was that I was getting ripped off and even worse, scammed.

I sent my consumer complaint form to Virgina's prosecutor in October 10,2007. I haven't received any new information except what I heard on line. Is there anyway to get the money I so rightfully deserve? So many individuals were scammed just like me and I'm getting to the point where it's more about principle than money. I work very hard for my money and I need restitution. If anyone has information on the outcome of this lawsuit filled against Financing Alternatives, please email me. Thank you.

They take $42.50 from my savings account every week, until I fully pay for a computer from them. I ended up paying for a computer that was worth $718.20, and I paid Financing Alternatives $1873.37 for almost a year and a half.

I signed up for a computer they were offering on TV and started making payments. I paid about $975 and I called to just get a TV instead and they told me I had to pay the whole $1400 for a computer and that I cannot switch from a computer to a TV even though it was my money and that I could not get a refund as well.

I paid for a computer that was to come with all the bells and whistle, but instead I got a lot of lies and the run around while still my children had no computer as I had promised them 2 to 3 years ago, because this company decided to take all our money and run when we took the necessary steps to recover our money. All we have received thus far was court dates and rulings that still have not produce my boys a computer or the money back to try and get another. I am not fortune enough to just go out and get one and sit back and wait to see what will become of this company. I need help getting my money back, please!

I was told I would be getting a computer back in 2007 and I never received it. I paid the computer off and never even received a refund after the company went out of business.

I never received my computer or a refund of my money. My checking account was closed and now I owe the bank.

I paid for computer back in November 2007 and never received it. I sent several emails requesting my item or my money and I also tried to called but the number was disconnected. This company took my money that I worked so hard for. I would like to know if there is a way I can get my money back.

I made payments through my bank account and received my sales order but never received the merchandise. Still wondering what happened. Total on the sales order was $1871.48 paid but still no merchandise.

I paid in full for a computer that cost me $1,300. I still got my receipt. They sent me a paper that I had to sign so I can receive my PC. But I never got my computer and that was in 2004, it's now 2010. They still have my money and I want it all back. This company changed their number. Now there is no way I can contact them.

In regard to the above-referenced matter, please know that I opened this account with hopes of getting this television as a birthday gift for my wife. I have tried contacting FA numerous times but without success. I have not received a response. I purchased this TV on March 11, 2006; and wife's birthday is on March 14. I have not been contacted by anyone regarding my refund nor anyone letting me know if this company is still in operation. It was via internet that I was able to find out about this suit. Please know that your immediate attention to this matter will be greatly appreciated.

F.A. began to draft their required 13 consecutive payments towards getting the computer. The 13th payment mysteriously never went through, so they defaulted me to receive shipment 3 months later. At this time, there was a shipping error which would have caused me not to receive my shipment for another month.

At this month's end, I was informed that I had to pay the entire balance before receiving my computer. The balance was paid over a year's time, and I never received the computer till this day. The company ceased calling, and I have no up-to-date contact information as all their numbers were disconnected. So I wound up paying over $2000 for a computer that I did not receive. I want my money back!

I was making payments with this company every two weeks for some time. Then I stopped, being that the checking account used was closed. I was trying to contact them, but the phone number was disconnected or whatever. I am trying to figure out if there is any way I can get my money back.

Financing Alternatives Inc. took over 1,700.00 from me and i never received a computer. They had there phone to ware you were not able to get through.Then when you could the cust.rep.would asure you that you will receive your computer but they were back up or just behind.I pray somehow something is done about this soon.I havent even receive my money back.Please help!

this company sole me a computer two years ago. i have the computer from dell. there is a warrenty on it and it is not woring right but when i called dell to get it fix they told me there is a hold on the computer and they can not fix it. when i asked why they told me that the company i bought it from never took there names off of it and it show they still own the computer. tehy told me to call the company and have them fix this problem but the company dose not no long have a good phone #. what can i do. i payed 2000.00 for this computer

I paid for a computer in full also including the overdraft fees this was about 3 years ago i filied a complaint nothing was done i still did not recieve my computer from 07- 09 almost 2010

I applied for a computer in 2004 and
the company started making deduction
from my bank account of 71.98 when
I reached the minimum for the computer to be sent it was not. I moved a few times since and just found my paperwork again. Im seeking a refund of my money

or a new computer.

I open an account with this complany on 4-7-06 after returning home from the katrinia innew orleans and they set up a bank draft take 155.96 each mounth from my acc , and promise to ship my computer and other merchandise by 10-06 and i called it was on back order still taking my payment each i contract by phone and by email and all i was getting was the run around i met payment in full to complany and they never ever give my order are i been able fine them my friend told me about this site

My cousin by marriage actually recieved a desk top. He recommended using the service, i called Financing Alternatives, opened a account for a lap top for $199.28 a month for a year, paid shipping cost, was given a estimation of 4 to 6 wks finished paying in May of 2007, September 2009 still no laptop no refund.

Spoke to an attorney supposedly handling case recvd 2 updated letters last coming last yr sometime Sept. or Oct. at present time no info. my account was solely with drawn from my account for a yr, i don't understand how someone can just post a legal government authorized computer company on cable/directv and not hold themselves accountable for not delivering a product especially when they were given access to directly withdraw from my account.

I believe i have a viable complaint why not check all transactions in which they recvd a form of income and have him pay all this money back to the people he robbed.

In 2006, I was watching TV when I saw a commercial about purchasing a computer and how I can rebuild my credit. I then in turn called and allowed them to start withdrawing $71.98 from my checking account. I was supposed to receive the computer after 3 payments. But there was a problem in one pay period at work and checks were deposited that week. So, I had to call them to ask if they could hold off for a day. I was told that I would have had to call 3 days in advance. No problem there - I understood.

Then, I was informed that because of that, I would have to start all over again to reestablish credit worthiness. So, my 3 more payments were paid; still, no computer. I allowed this to go on for a total of 15 payments totaling $1,079.70. I had 11 more to go. Then, I was laid off from my job so I called and they explained to me that when I do return to work, I can start my payments again. When I did return to work, I called to resume my payments. I have yet been able to contact these people by phone or via mail. I would like to know what is going on with this company and how I can get my money back.

I paid for the computer but I never received it and was told that if I did not pay another one hundred twenty when I had already paid over one thousand, would not be refundable. Also this would be my 2nd complaint and have not heard anything. The consequence; financial strand and had to purchase another computer.

We got screwed out on $2300 for a computer we never received. We complained before but we never heard from them. We're been waiting for any kind of news but nothing. It's been three years since they took our money. We want justice and my money back.

Back in 2007, I called a number that was announced on television for a computer, no credit needed and they would deduct money from my checking account every 2 weeks and no computer was ever delivered. I see I'm not the only one this has happened to. I've tried getting a hold of the company and I can't seem to find anyone to give me some answers. Please help! That was a lot of money taking out of both my accounts. Financial problems, this was money that could have gone towards my daughter's educations and I'm very upset.

Purchased a computer for 2000.00 dollars and have not receive it.I TRIED ON SEVER4AL occasions to communicate with someone, but was not sucessful.I realize now that I have become a victim of fraud.

Well I was watching television and i saw a comercial on tv that caught my eye and it was advertising brand new Dell computers. so then i call the phone number that i saw on the tv screen, and then i set up an account with FIA, to purchase a brand new computer back on May 13, 2006. FIA told me that they can take my payments out of my savings account and all they would need is the banking information and bank routing number. so i agreed to all the terms that they read to me and my payments were $71.98 every other week. ok they told me if i make 3 consecutive payments that UPS would ship me a brand new dell computer.

well i call them they tell me shipment has been delayed. i was like ok i waited 10 buisiness days they told me the same thing over and over. then i paid the computer in a full payment of 1,871.48.never got my merchandise. so i call them over and over no one answer the phone. it says number is not in service. never will i fall for any scams again like that. you live and you learn. but all i want is my money back. if it is anyone out there that can take care of this situation i appretiate it God Bless.

My understand is that you don't take money from people you if you do something wrong you will eventually get caught. Therefore when you get caught you then have to pay the price. God will take care of the situation.

I order a computer of financing alternatives and my account was paid in full on february 9, 2007 but i still have not recieved my computer. I have a conformation letter stating that all installments had been made on time as agreed and my account was perfect. I paid over 2,000 and i have nothing to show for it. When i called to complain and find out what was going on with my shipment, i was told that it was on back order and would be sent out to me as soon as it came in but i never received anything. When i tried calling back all the phine numbers that i had for the company were no longer in service.

I lost money that could have been used to put towards other things that needed to be paid. The computer was going to be a gift for my to kids but because they took my money and didnt give me anything i was unable to get anything for my kids. I had to save up my money all over again to buy them another computer. Here it is two years later and i just saved up enough money to buy a computer for them. So for two years my children were disappointed because i could not give them the computer that i promised them was on the way.

the conpany financing alternatives recive

$1871.48 2/15/2007 to 9/28/2007 and i didnot recive my computor there lot of lawsuite aginst the company and i would like to goin

I order a computer off T.v blue flippo a gree to pay them 78.00 every two weeks from my account when I was working I have pay them over 1,400.00 never recieved or haven herd from them but one time the repeatly ask me to fax in another void check to be able take from bank account.

I told them I wasn't going to send anythings else until I get my computer. I said there no need for me to resend a void check when it was already money was taken from my account the total was 1,746.00 and subtotal 1,871.00. I try to call the company to talk, and there number doesn't exist.

My purchase date is 01/21/2005 for $1,871.48 to be drafted on 2/4/2005, for a total of 26 every other week minimum layaway payments @ $71.98. I later experienced a hardship and could no longer continue drafting payments from my account. On 4/24/2007 I spoke to Linda x325 to resume payments for balance of $503.86, because I was told I could not get a refund. However by this time I requested if I could switch to a 19 dvd/hd lcd tv combo and an invoice to this effect was sent to me.

I have been unemployed since 07/30/08 with financial problem even before that, so until today 3/3/09 that I was not in a position to even think about purchasing anything. I discovered this information purely by accident regarding the lawsuit against Financing Alternatives, Inc, so I am hoping that so relief will be acquired. I do not know of any other source to inquire about this lawsuit in order to recover my losses. I am the mercy of this email and whomever reads it. Your help is deeply appreciated. Thank you,

January of 2007 i started making payments on a computer through Financing Alternatives. They claimed it would be made through Dell and shipped to me after making the first three monthly payments.NEVER HAPPENED. They automatically pulled $150.00 out of my bank account every month from Jan. 07-Sept. 07. That's 1400.00 i do not have to waste. My bank wants to charge me $10.00 hr. and $1.00 per page to provide proof that actually occurede and i do not have the extra money. It's already bad enough i had to pay a $35.00 stop payment fee so they would quit STEALING my money! I have a 2yr. old little girl and fiance to provide for and this company and whoever is involved with them needs to PAY!

After several months of so called shipping delays, different company phone numbers, or trying to make sure there was enough money in our account to pay financing alternatives(because if we did not have enough, the bank would pay them anyway and charge us $185.00 instead of $150.00.) On top of all that i thought it would help build my credit back up. That's one of the main reasons i chose the company. I want my MONEY BACK. It has been two years and I'm still waiting. I will go to court or whatever to get if not all but most of my money back that was STOLEN from me. THANKX.

EVERYTHING...overdraft fees, scraping by just to make sure those crooks at financing alt. had their money


I saw the commerical about owning a computer, so i called and agreeded that Financing Alternatives could draft 40.99 from my checking account on a weekly basis to established good credit.

What evidentally ended up happening is me being out of 1,800 plus and no computer.

What so ironic and pitiful is that they say they started this business for the less unfortunate and people who couldn't afford to buy a computer and they ended taking money from the same people they said they are in business for.

All I can say is what goes around comes around. God don't like ugly.

I am a single mother of 3 and I needed the computer to further my education. This has caused a great difficulty and hardship to my family. I didn't and don't have that kind of money to throw away. I had to rend a computer from a rental store which cost me more money that i really couldn't affort but I had to do what I could do in order to get this degree.

It would really help out a lot if I could get my money back or at least some of it.

I wanted to try to establish some credit,so i called the number from the commercial for financing alternatives on dell computers. I got the account and gave them my checking account number and they said I had to make so many payments and would get computer.It was suppose to be 3 months,then id continue to have them take out of my account untill paid off.

Months went by and no computer,only to be told each time that they were having shipping difficulties. Finally we closed our account and tried to get the $1073.18 we paid them out of the total cost of $1559.48. They woudnt give us the money or the computer. I thought there was nothing I could do,till I came acrooss our website. After readind I had my wife try to call them but,they said there was no record of me with my name,address and the acount number I have on my papers dosent have enough numbers to it.

My wife tolod them she had monthly statements from the and our bank statements showing they pulled it out and when it would come out next. All this took place in 2006. They have all my personal informaition that could damage the little credit I do have,so im asking for your help in this matter.

istarted on 05/14/2007 to sending money on the computer . i thought it was a good company.but i learned my lesson not to trust any of these companys anymore. ilost a thousand on this deal. iwould like for my money to be retured to me. iquit paying on it07/15/2007.iwasnt not going to send anymore money, i couldnt not afford to lose anymore money. please send my money back to me.

i got rip off by this company iam telling you iwant my money back. isend for the computer.

i brought a computer from this company i lost a 1000 dollars on this iwould like to have my money back.istarted on february 3 2007.my payments were 199.oo first payment then 155.96 a month.

I started paying for the computer making monthly payments of $103.98 on 8-09-2004. I corresponded with this company on a monthly basis everymonth. I was told that after making 3 consecutive payments that I would be shipped my computer which NEVER DID HAPPEN!! I was given excuse after excuse and still never received our computer. On 5-16-2007 I made the final payment of $95.17. I still never received my computer. My husband and I would call and at times no one would even answer the phone then it came to a point that they would answer and would tell us that they could not give us any information on where our computer was and that they could not guarantee that we would even get our computer and other equipment that we purchased and that NO WE COULD NOT HAVE OUR MONEY BACK!

They even started hanging up on us if we called. When it came time to make the last payment they started having a collection company call our home literally about 15 to 20 times per day to collect that last payment of $95.17. They harrassed us constantly. We told them that we were not going to make that last payment until we received our computer. They told us that if we would just make the payment that they wold ship our computer to us in no less than one week and that never happened.This is not acceptable behavior and we want to be reimbursed the money that we paid in the amount of $1900.00 or we want our computer and other things that were purchased with the computer.

Still to this day (01/08/2009) we have never received our computer or our money back on the computer. We have proof that we paid for the computer IN FULL!!

I ordered a computer in 2005 and I want my money back. the price was $1800.00. After I found the same equipment at Dell for a lesser price, I called FAI and asked for my money back. I have bank statements to prive that they took the money from my account, and email corresponding with them regarding a refund.

i paid for a computer but never received. i have been trying to locate for a long time but get told that i have wrong number. then i got i whole different recording all together. never speaking to anyone live.

My wife saw the ad on TV how we could get a great computer no credit check,just have a bank account. We made the initial payment. Finacing Alternatives company took each payment out of my account each week totaling $1,871.48. Needless to say we still have not recieved our computer. After several phone calls and no response we felt there was nothing we coud do.

In 2006 I orderd a computer from Financing Alternatives. They took $35.00 a week out of my checking account. I paid them a little over $1800.00 for a computer that they never sent me. I have been trying to find out what is going on with the Consumer Affairs Law Suit against this company, but haven't had any luck. I am to the point that i don't even care to get the computer, just want my money back. This has made me skeptical about ordering anything off of the T.V ads now.

I was supposed to get a computer after I made 6 consecutive payments that would build my credit. After I made the payments they were saying that I had missed a payment and I had to start the 6 payment over once I finished paying for the computer they said they were upgrading that they would give me $250 credit for the inconvenance that I could use for new orders. They said it would take four to six weeks for me to receive my computer I have been calling for months trin to see whats going on I just got to another comuter to find out whats going on.

i'm one of the rip off people who was in payment process with FAI(financing alternative inc) and it's been well over a year now since i have heard anything about what will be done about getting my money back. i had order from them in the past and much to my surprise (while surfing the net after many attempts to contact them without responce i decided to surf the web to get answers) i was totally upset to find out what they had done.

now i may not have invested as much as others but by no means am i in any condition to throw away somewhere near $900. i'm on disability and monies are hard to come by. i live on a very strick budget and it was so easy the first time ordering a computer from them on the payment plan i thought it would be great to order another on for my children to have.

well i was upset needless to say so where they. that was a christmas gift for them. i tried to contact someone in VA to find out what was going to be done and like i said it's now been over a year and i know nothing. i just like to be updated to what the status or action is going to be so that i know whether i need to get my own lawyer involved in this matter. i will sue someone, whether it be the president of the company or the other person mention in the news letter i found on the VA web site. but some one need to pay for what took place and i don't think that we the comsumer should have to be the one who lose out. so if possible please let me know what's going on and just when WILL I GET MY MONEY!!!!!!!!


I sent money in for a computer and never got my computer or money back

I paid $1,820 and haven't heard from anybody


I paid over$2000 for a laptop computer that was never delivered, I contacted them both by email and phone, and have not received a response, and no way to get through by phone...

the funds were automatically deducted from my checking account every other week for months. We were supposed to pay for half the product, and then it was supposed to be delivered and we pay for the remainder...I have most of the paperwork, and can get a bank statement as proof of the deductions.

I am a very low income mom, single with 3 daughters, this is a serious blow to us financially, since we have disconnects for water, power, we have already had the phone disconnected, and soon the cable will as well, the phone and cable were my at home work, and we needed the new computer to continue working. Hopefully there is something you can do to help us.

Dolores Hastings


The first time I went through Financing Alternatives in 2003, I had no problems. I paid on time and received my Dell destktop computer. I then wanted to purchase a laptop, since I had no problems previously. I had them to start taking payments out of my account for the laptop and after $500 some odd dollars, I got information that the company was being sued and/or went out of business. I now notice all the complaints that prople are sending in and am wondering will we get our monies back from this devastating ordeal? The phone number I have for this company has a recording and a charge of 9.99/month to get informantion about this company. What the heck is that about?

I didn't have any damages from this ordeal just that we all work too hard for out money to get scammed just to purchase a computer or laptop from this theiving company.


In 2006 this company financed us a 1679.00 computer and we made all payments and never received our merchandise.We kept calling and they just made excuses and did not keep any of their promises.I want to know what will be done about this.

I paid for a laptop over 1 year ago and still have not received the lap top or a refund

I placed an order for a laptop computer I never recieved. I paid in full for my laptop, but it was never shipped and then I heard the company was undergoing a lawsuit.

I lost 1800$ trying to buy this computer.

I was shopping for a computer and saw the ad on tv so i called and made arrangements to buy from them we set up a payment arrangement so they pulled 77 dollers out of my account twice a month for 8 months then all of a sudden they stopped takeing my money and i tryed to call them and there phoner number was disconneted they went out of bunisses so i would like my money that is olded to me.

paid and paid for computer but never recieved one. lost contact with any any and everyone at company. trying to get together any actual dollar amount i invested

lost money. its mine and i would like to get it back!

I have been dealing with financing alternatives since 2003. I started by giving my checking account information, followed by weekly withdraws, amounting to 70.00. My circumstances changed and my checking account was closed.

About two years went by ad I saw a commerical about being able to by a computer with no money down, contacted company, to by a computer. I learned they still had my 70.00 in an account in my name. I reactivated the account, once again gave my new account information to start withdraws, so I could purchase a computer, to make along story short. 2000.00 was taken out of my account and I still do not have a computer.

When I call the number I always called to follow up on the progress of my purchase, to my dismay no answer, and as time went by phone was disconneted. I want my money back. Please help me. I have bank statments, and paper work regarding contract and promises. I composed a file. I dont have a representives name accept whats on paper work. Desparate for help

I've made several complaints about the situation. I paid over 1600.00 dollars for a products I never EVER received. When I asked for a full refund no one was ever able to assist. It was always we're backlogged and u will receive the product in 90 days then it went on on until the number was no longer available. I have every record of the company making withdrawals out of my acct 77.98 every pay period.

Is there anyone I can contact to try to go to small claims court or something. I really think I should receive my money back. Then the wait times was ridiculous! is there any legal advice anyone could give me or a number to call. I have no computer or no refund!

I paid $2,266.48 for a laptop computer in installment payments of $99.99 starting 11/12/2006 until about Octber of 2007 when I tried to call them or go on the website it was not available any longer, so they stole my money.

I paid over $1,000. since 3/14/2007. and never received my computer. And the numbers provided. no longr exsist. how do i get my money back.

I was a customer of Financing Alternatives for a laptop computer. My account was paid in full over a year ago. I never received the computer I paid for and was never refunded my money for unshipped merchandise. The total cost of the computer was $2391.48.

I am still in possession of all original paperwork and correspondence and am willing to submit to the proper authorities as proof.

i spent about 900.00 and was going to spend more money to get the computer but there number does not work and they have moved from the address listed

im out of money the that i could be taken care of other bussiness with and if i know it was an scam i would have kept it and done something elese with it but i do want my money back and want to know how can i go about getting it back

i signed up to reseived a brand new dell computer though this company, by them taking money out fo my bank account. it was said that i could call @ anytime to let them know if i could'nt make payment or if i wanted to make extra payments. when useing the number that was given to me it was out of service.

it cause me to have out standing debt with my bills that could have been payed off. i couldnt start my on-line classes @ college and it left me broke! i just want action to be taking against the party that is resposible for this crime.

i was making payments on this computer for a year and i pay it out and i never got my computer. i pay thousand in something dollars and did not get anything. they been sending me voice mail stating how much more i had to pay till i paid it out. they never sent the rest of my payment paper staing the rest of my payment. i call them several time they tell me it was adelay on several merchandise

so when i all again the computer comes on this be on and on they would not answer the phone. so from that time on ive been trying to see who i can report this to to see if this is real or what so i can see about getting my money back. please help me. its been two years and i havent heard anything yet.

They had an add on t.v.that they financed computers so I called the number that they showed.they took the information over the phone.they told me that after 6 weekley payments that my computer would be shipped to my address.they were taking the weekley payments out of my bank account.after six weeks I called them to find out if the computer had been shipped.The person that I spoke with told me that the last person I spoke with told me wrong that they take out 12 payments before its financed.they then stated they would send me an agreement to sign and they did I

signed the agreement and mailed it back to them like they asked.After 12 weeks were up I called them back and they stated that my computer was in the prosess of being built and that it would be shipped in about 2 weeks.Again they stated this time when I called them back they stated it had been shipped.

After 2 more weeks It still had not arrived so I called them back this time Ididnt get an answer.During all this time they were taking money out of my bank account.I went to my bank and told them what was going on so my account was fixed so they couldnt get any more of my money out of my account.although for the 2 weeks prier to me going to my bank they hadnt taken any money out of my account they got over $1,000.00 out of me and I havnt been able to get back in touch with them.The phone numbers I had for them were no longer working and I do not know how to contact them.

I purchased a computer from this company. Paid just under $1300, back in 2006. I've called many times and always got the run around. I recently tried to call again and the number is no longer listed. I've been told I would receive a refund over and over again. Is their anyway to get my money back?

We didn't have any severe damages, just money we didn't have to lose.

I saw the ad on T.V. in 2006 so I called and placed an order. FAI started taking the payments out of my payroll check. After paying them in full I have'nt received any part of a computer. And when I called FAI they say a delay is the reason why I have not received anything.

As a result of me not receiving the computer I had to put my classes on hold at Wake Tech College. I am out $2,200 which I am very disgusted about.

My wife an I applied to recieve a computer at 50dollars a week for a litte over a year and all we got was a 50 dollar digital camera. We have been trying for a year now to get some one to help us

We ended up loosing our bank account party becouse of that

All I want is my money back. I saw their ad on tv, so I thought it was legit. I was excited to think that I was going to receive a computer, just to find out that I don't and never will. I am sad, upset and disappointed. Why did they do this? I am a single mother of one and I busted my ass for that money for them to just STEAL.

Because I was scammed, my daughter and I are out nine hundred and some dollars, no computer, which I don't want anymore and one consumer who is skeptical about purchasing things via tv. I just want my money back. I need it and could use it now.

well i was at work on day and i kept seeing the advertisement on tv so i wrote down the number and waited until i got home to check it out. you know it really sounded good because i was only 18 years old and i just got on my own. i really needed this to put in my little apartment so that i could get my GED on line. well at first they took down all my info and then sent me my paper work. i was so happy because i couldn't afford to just go in a store and buy one with the bills i had, so this was a geat oppotunity for me.

i called them and told them after 2 payments i didn't want it because i added it up and it would come out being too much so they said that i would owe them money if i didnt get it. so i let them keep taking the money out and i called to see when it would be sent and they said it'll be six months before it'll come and some more added to that i never laid eyes on the computer and it's been over 3 years i mean i keep calling no anwser

well it really hurt me to my heart that people would do hard working people like that may the Lord have mercy on their souls all of them who set on the phone selling nothing but lies to people. thanks

well i was at work on day and i kept seeing the advertisement on tv so i wrote down the number and waited until i got home to check it out. you know it really sounded good because i was only 18years old and i just got on my own i really needed this to put in my little apartment so that i could get my GED on line. well at first they took down all my info and then sent me my paper work. i was so happy because i couldn't afford to just go in a store and buy one with the bills i had, so this was a geat oppotunity for me.

i called them and told them after 2 payments i didn't want it because i added it up and it would come uot being too much so they said that i would owe them money if i didnt get it. so i let them keep taking the money out and i called to see when it would be sent and they said it'll be six months before it'll come and some more added to that i never laid eyes on the computer and it's been over 3 years. i keep calling no anwser

well it really hurt me to my heart that people would do hard working people like that may the Lord have mercy on their souls all of them who set on the phone selling nothing but lies to people. thanks

I was in need of my own personal computer and after seeing the commercial several times I decided to call for some information.I had just started a job and was secure in the fact that I would be capable of making any payments needed as they were approx. 60.00 every 2 weeks and would be coming directly out of the savings acct.

Oddly enough there came a point when I would recieve paperwork from the company stating that the payment agreement was almost completed and more paperwork to fax in to finalize the agreement and shipment. The fax and toll free number that I was provided never worked. After several unsuccessful calls and fax attempts, I recieved a letter stating the customer service number had been changed. This new number was also useless.

So, at this time we are out of more than 2 years of no answers, no computer, and more that 2,000.00 that we did not have to throw away and we have 3 children and a grandchild and live in an area where every single dime is a precious commoditity. And needless to say, I was such a genious to believe, Surely it would'nt be legal to advertise if it was a scam...

we placed an order for a dell computer through financing alternatives.on 09/06/2006 we were asked to give our account# so that can take the payment out of our account for three months then our computer will arrive.we had done this before and recevied the first one with no problem.but on the second one we were scamed they took $1200.00 and we did not get our computer.they even went as for as changing there phone number.the so we called dell computer company.they said that they could not help us.because they did not deal with that company.we e-mailed no response .the last time we talked to any one they told us that they did not have us on file.

we had payed for a computer that we did not receive.we had to save all over again to get our kids another computer help us fight back

Between the year 2006-2007 I made payments to Financing Alternative on a computer that I never received. The payments were automatically drafted from my account bi weekly. After not receiveing my computer after the scheduled payments I called customer service only to be told that I had misunderstood the number of payments that I would have had to have made in order to receive my computer. As a result of this scam I no longer have a checking account because even after I had Financing Alternatives to stop the drafted payments they continued forcing my account have a negative balance.

I have filed a complaint about this company awhile ago, but I have sinced changed email addresses and was wanting an update on this company that scammed me for over 1000 dollars. I paid on a computer for a year or so and when it came time for me to get the computer there no longer was a company. I lost a lot of money, my physical stress due to this was enormous, it caused some problems with my husband and myself, as well as my handicapped daughter whom the computer was for. I was unable to pay for some other bills due to not being able to get my money back that this company stole from me.

Made payments to this company for a computer and never received a computer or a refund for the payments that I have already mailed in for the computer I was not notified that company was going out of business

I'am still waiting to here from the attorney generals office on whats happening and if I'll see any of my money that they stole from me on a promise that after I paid three months I would receve my computer now the lawsuit has taken place wheres my money at if any I paid them over half and did'nt recieve a darn thing my son needs a computer for school and I need one for my home to keep in contact with my mother inlaw whos had a stroke she's not doing very well

Its not fair that this company can take advantage of people on low income I'am on social security and can'nt afford to go right to the store and buy a bran new computer so a layaway plan sounded real good..

I can'nt kepp going to the library just to keep in contact with family members so now I owe a high phone bill which I'am paying on every month do to the fact I was lied too some thing has to be done ....

I WAS PROMISED A COMPUTER AND NEVER RECEIVED AFTER COMPANY TOOK OUT OVER 2000 DOLLARS OUT OF MY ACCOUNT

I WAS IN FINANIAL BONDAGE AND INDEBT TO COMPANY MESSING UP ON ALL MY BILLS TO PAY FOR COMPUTER

I made payment arrangments to purchuse a brand new computer. they stated that after six months i would recives the computer and continue to make payments on it each month of 71.98. I had a few overdrafts when money was not there and delayed shipment of my product.

After another year i still had not gotten my computer. they told me that they had a back up in the system they were chanign to a new system and i should get it in 45 days each time that i talked to them it was a longer delay from 45 to 90. After that they sent a letter stateing the product was ready to be shipped and to confirm everything. I sent the letter back after i signed and then waited.

I first received a digital camera whcih was part of my package that i had paid for in Dec 2006 i was finishing paying and still no somputer. I tried to call after that and kept getting a busy siganl and i tried several other times after that to contact them and never heard from them again. I paid out over 1700.00 and never got my computer. I was trying to simply get a computer for college use not knowing i would never get and pay out all that money towards. I only hope that there is a way to find them and get me my money back i don't even want the computer I have one now!

Economically i lost a lot of money that i could have put to use else where because i am a college student and that is very expensive and i really did not have the money to waste like that. This cause stress and hassle from something that was suppose to be pain free and quick just make the payment and get a computer

this started back in the year of 6/19/2006, additional layaway terms year 6/14 2006, my account# is 26997. at that time i was living in bristol, pa

zip 19oo7. i move again in a new apt in levition pa, as i move, i keep in touch with this compy thinking thay were ok, now the new adress where i am living, i gave to you at the top. this compaty has my ss#/ financal instititut on name is pennsylvania state emp-cu /roting#/checking#. i came back and after i move, i call back, in 2007 in the spring becouse win i told the compy i was we put the act on hold until i get back in touch, so i did in the year 2007 & i calld. did not get no anscer. so i cald bbb & they told me to git in touch with, this time the is 2008, mike c. at 1-804-. from there he told me get some bank stament, now when i call psecu thay want to make sure i want to give to some one else. one thing i would like you to let you know i have provliams with reading & writing. i can send eney report you nead.

I have moved from Apopka, FL and for a complete year I had funds taken from my bank account for a computer and never received it. I got all sorts of explanations as to why it had not been shipped, called numerous times. I was going through papers and found my paperwork where the order had been completed successfully with all payments made. I just did not know what to do.

I tried calling when I first moved to no avail. I was just looking it up on the website and found all this degoratory information, and just thought that I would fill this out. I have documentation where it was paid in full, $1,709.47. I am 100% disabled and times are hard, all I really wanted was a very nice computer.

Sent money over 1,500 US dollar, no computer. Never heard back from anyone. Have bank statments from were the company company took money from direct depost for aleast 1 year half.

My 14year old has a learning disabilty an not haveing the computer at home to work on is causeing a delay. This process of money coming from direct depost 2004 I need that money or my computer. I still cant afford a computer. Please help us.

I Seen the add on Tv that you could layaway a computer and make payments on it without a credit check. My family and I needed a computer and so I called. I was told that If I would make payments on time for three months I would be shipped a brand new computer.

After I made my payments for FOUR months I called them, only to be put on hold for over an hour each time I called...I was told the same thing everytime! (The computer was being built and they had so many orders they fell behind) I paid over 1000.00 for this computer and never recieved ANYTHING! Of coarse because of this it caused arguments with my husband and I because of loosing so much money.

Caused stress and arguments within our family, We lost a lot of money. It was like I threw it out the window.

financing alternatives was taking the money out of my bank account when i was buying the computer .but when i told them i no longer want them to take the money out oof my bank account the stop.because my husband had done bought me a computer. so when i ask them can i get my money back they told me no.it goes toward something else if i want something else instead.

financing alternatives was taking the money out of my bank account when i was buying the computer .but when i told them i no longer want them to take the money out oof my bank account the stop.because my husband had done bought me a computer. so when i ask them can i get my money back they told me no. it goes toward something else if i want something else instead.

I was rip off by Financing Alternatives Inc. making payments on a computer that is not their any more

My children was very disapointed and so was I when we found that filed banckrupcy

I ordered a computer around 10-2006. They took payments out of my checking account every week to pay for computer. When it came time to recieve my computer, I got the "run-a-round". Then when I would call I would get recordings...then I would call and I couldn't get anyone. I paid $1,800.00 for a complete DELL system and haven't recieved anything.

I saw a advertisment on tv telling me how i could get a Dell Computer with no credit check, all i needed was a checking or savind account where the money would come out every week or every other week, i was told that i would have to make a certain amout of paymenys before i could get my system,the payments came out of my account every other week when it got close to me getting my computer i begin to get the run around i payed 1,871.48 for a system that i nver got but they took my money out of my account every other week,then when i tried to call i got recordings,i keep calling untill i got nothing .

I work hard for my money and at the time i need a computer i thought that they were real because i talk to someone up untill i paid in full for that computer i needed it for my home busness i am out of over 1,800 dollars and no one can tell me anything i just want my money back or send me my system.I have lost out on some of my busness because of this i just hope that someone can please healp me with this me my business,my family all have sufferd because of this

I applied for a laptop computer on-line 5-1-07 after seeing a comercial about it on tv. They had a form for customers to fill out which collected all of my personal information such as my name, address, phone number,email address, banking information and social security number. I received an e-mial comfirmation later on that night saying my application had been submitted and a few days later i received some papers in the mail regarding my authorization allowing the company to draft my account for 199.25 starting July 1,2007 for a 12-month period and they needed a voided check or a deposit slip in order to start the process so I Faxed it to them and i mailed the form by mail.

I had to pay three faithful months before they sent the computer to me and i did just that. October 2007 is when I received a verification form in the mail about fufilling a revolving account plan, i entered the information on the form they requested, I faxed it back and waited for my laptop to be delivered to me.

October is when I was able to communicate with this company effectively before all of the phone lines were disconnected or they stayed busy. Financing Alternatives stopped taking payments from me November 2007, I couldn't talk to them by phone so I sent e-mails and faxes-still I received no response. When January 2008 came around, I went to my banking instution (Safe Credit Union) where I placed a stop payment on this transaction however i still haven't gotten a refund from the company Financing Alternatives. I have also contacted CBS 13 News Call Kirtis Hotline, no sucess. I now suffer headachs from stress, loss of appetite and loss of happiness. I have lost a total of $797.00 from Financing Alternatives.

I ordered a computer through the company about 2 years ago and they were taking the money directly from my bank account. I tried to cancel the order and asked for a refund they told me that no refunds where aloud and that they would just send a web cam with my computer. I end up having $500.00 deduced from my account everytime I tried to contact them the lines where busy or had long hold times.

I still have not recieved my computer and I am out of $500.00. I really needed the computer. But now I don't have the computer or $500.00 that I waisted on nothing. I was trying to find their phone number when I came across this site. Is someone going to be able to help me with getting my money back?

By them taking the payments out of my account even when I didn't have the money to give sometimes. I end up having consent over draft fees. But no one would answer there phones for me to explain that they needed to stop the with drawals. They told me after 3 with drawals I would receive my computer but I never got it.

I have payed over $ 700.00 for a laptop computer and I have not received any infomation anymore. this money was deducted derictly from my bank account.

this is my hard earn money and i need this compuer for my small home business.

Advertisement seen on TV regarding financing for Dell computer system for individuals with financing problems. Monthly payments were made. Computer was scheduled to be received in November 2007. Full price as been paid for computer but not system receive. E-mails sent were undeliverable. Phones disconnected. Can not seem to get answers from anyone regarding this situation.

Never did receive Dell computer system which was paid in full.

i planned to put a computer on layaway, when i recieved the paper i didnt send it back because it stated i need to send a voided check, since i didnt at that praticular time i thought i had nothing to worry about, after a few months my checks started bouncing at the bank when i thought it was covered come to find out they had been drafting payments from my account,

i called them and they (a female)said i had to send the voided check in first before they could give me any information, i did that, then i was told i had to send a letter in stating to stop drafting activity on my acct., then i asked if i could get a refund and was told i couldnt if i did it had to go through arbitration, they sent the paperwork but it would cost me just as much or more than what i was trying to get them to refund me and felt that it wasnt worth it, i had no idea there was a suit against them i was just browsing to see if i could get them to send me something in place of my money.

i had to pay for insufficient funds at my bank because of their drafting thinking that the money was there and that in turn threw other bills behind

i paid for a year spending over $1,500 and they didnt give m ethier new number or contact after confirming any arrangements for the shipment for the computer its been like 2 yrs allready and nothing. i tried to give them my address change also but there was no one there

i had $50. taken out my check every week for like a year and half i could of had a pc or car by now for which i needed that. i sold my other computer to pay bills hoping i would get this pc

i put a computer on layaway back in 2003, they started taking my money from my account without my consent, when i realized what was going on i ordered them to stop and refund my money which they refused to do, they said i had to send a cancelled check just to talk to them about it and a letter, i have the letter and still searching for any and all correspondence from them,

my checks at the bank started bouncing and i got behind in my bills

the company stated that they would sell me acomputer after i gave them my bank account # they would take payment out of my acct. until i pay them $1.500.00 after which they would give me a computer fax machine and a printer this was 2007 i,ve paid for the computer in full and still haven.t recieved any part of the order call and talk to a repersentive he check the information and sid the computer would be ship and when it was being ship they would call and give me a tracking # i kept calling never could get any one sofinally i gave up

haven,t recieved any product nor have i heard from the company i,am on social secerty they took my money it was very devasting tome to loose my money both mentally and physcal.

I saw an ad on television about buying a computer and contacted the 800 # to find out more details, at which time I spoke to an operator that explained that information would be arriving in the mail. I was instructed to fill out the form and begin making the payments, after which time I would receive my brand new custom designed Dell laptop by special delivery. After paying $2000, nothing arrived and I've not been able to contact Financing Alternatives by phone or e-mail.

I was preparing to work from home with my new computer, and I still have no decent job to speak of--and no computer. I've had to move out of my former address due to me literally squandering my finances on a pipe dream. Is there anyway I can recoup my losses?

On 9/18/2006, I ordered a laptop worth $2,391.48. I paid $1747.62 until 7/15/07 when they stopped taking money out of my account, but during that time I called them to see when I will receive the laptop. They told me in months but still nothing. I kept calling but no answer, no one picked up the phone, so I guess I got scammed, I wasted money for nothing. What can I do?

I have been paying on a computer that I haven't received in over 2 yrs.They had told me it was because I paid some late, and my payments will start again with three months, but it will be added together. My family and I been through a fire, and we don't have much; but I knew I was paying this. We still are waiting, and I don't have a computer. I paid almost $2000, and I have my papers. They had my bank account number. Please help me . We need help.

We now have to find a way to get a computer. We have 4 kids.

I purchased a computer that was advertise on a t.v.commercial that displayed about F.A.I. It specifically displayed or was told on TV, we will take customers with bad credit; a job, and a bank account, with 3 easy payments. So,after that commercial, I was encouraged. I called F.A.I. and from the conversation on the phone we discussed an arrangement of a 3 months set up of payments and then F.A.I. would ship the computer after 3 consecutive payments to my house.

However, I missed a payment with F.A.I. so I called F.A.I. about the missed payment, and from the conversation with F.A.I. I was told the 3 payment had to be consecutive; so I had to make them consecutive in order for my computer order for the computer to go through or to arrived at my residence. So, I continued discussing the payment plan with F.A.I. and asked F.A.I. If I could pay them in a lump sum. I also asked If I would receive the computer in a timely date. F.A.I. said yes. So, I then paid the lump sum of 81.98 dollars of three months of consecutive payments with the expectation of the computer being delivered by Christmas. However, I have not seen the computer I'm suppose to have received from F.AI. Although F.A.I. was still taking money out of my account. F.A.I., took money from my account until F.A.I. reached the amount of total balance which was $2,049.50. Conclusively, I'm very devastated by F.A.I.'s business affairs that I hope to be reimbursed either my computer or my money back.

I have been physically drained by this matter, because I sacrifice that money for the computer for the sake of my 4 children who needed the computer for school. I also sacrificed not paying a bill or two, for the computer we never recieved, which put us in a set back financially. However, I feel terribly embarrassed behind this experience and I hope to never involve in any businesses that is selling anything on t.v. or computers again unless I have confidence that the company I'm dealing with is known from a store who has computers available.

I am a former customer of Financing Alternatives. I have received 2 letters in the last 2 months signed by Mrs. Christian, from an attorney's office requesting payment for the outstanding balance on my account. Is this allowed being that their business has been shut down and all assets frozen? I'm not sure if anyone is aware that Mrs. Christian has a company currently contacting former customers to try to get money. Who can I report this to?

In 2006 I ordered a computer. I talked to an operator who took all my information including social security number--all that was needed to ship the product. They also needed my bank account information to withdraw $125 payments every two weeks. Sometimes they took out more. I still have not received most of my order, not even a scanner. They only sent me a web cam. When I paid my last payment they had the nerve to send a payment receipt of what I had paid and what was left to pay.

When I called them several times, they told me the same excuses--there's been a delay, and they will inform me later. I waited for a good long while and didn't call, and they didn't call or send me a letter. When I called again, the operator didn't come to the phone--just a computer message saying the operator would be with me.

Now it's 2008, and I still haven't heard anything from them. I paid out over $1000 for nothing. I'm still stressed about all that money and that they have all my personal information. I can't afford an attorney. Please help me. I need my money back if I'm not going to get my computer. Thank you for letting me tell my complaint.

I wanted to purchase a new computer for my kids. I was so excited. The person on the phone made me feel good about my purchase. I was promised a free cell phone and never got it. They were taking taking money out of my checking account every week, and this has been going on since 3/2007; and I have not received my computer or cell phone. I've tried to contact them by phone or the web site and had no luck in doing so. Can you please help me?

My checking account was over drawn. I would have to work to work extra to make payments, and the kids kept asking when was the computer going to be delivered. I really felt bad and ashamed because I thought I was doing something great, It really made me embarrassed, The kids were very happy, and they were telling all their friends; and it was like a shattered dream.

They advertised that they will send you a computer if you have less than perfect credit. All you need to do is make payment, and within three months of the first consecutive payment being made you will receive the computer. I finish paying for the computer in May 2007 and was told that there was a 120-day backlog with the shipment of the computers. To date I still have not received the computer, and the company has gone out of business and the website is under construction.

I saw an ad on TV about how you can easily get a computer. I contacted them and had a computer put on layaway costing $2131.48. A weekly payment of $81.98 was automatically taken out every week from my checking account. When I did not receive the computer on the date they told me I would receive it, I contacted them again. They reassured me and told me it will take a couple more months due to shipping issues. I made additional payments hoping to pay it off as soon as I could because I needed it for school. I had upgraded the screen to a flat screen paying an additional 4-5 hundred dollars.

I tried contacting them again when my order was paid off and but their number does not work. I tried emailing them but I got the email back. I had a legal representative send them a letter requesting a refund due to breach of agreement but the letter came back. I had paid off my order on April 12th of 2007. It is almost a year and I still have not found a way to resolve this situation. I spent over $2500.00 on nothing. I am a struggling student trying to make ends meet. I had to borrow money and go buy a new computer because I really need it for school. I still don't know how to get a hold of the company or how to get a refund on my money. I still have the contract I signed with the company and some paperwork they sent me.

I had to go borrow money to pay for a new computer for school. It made me go into even deeper debt.

I purchased a computer with this company and never got the computer. I have made several attempts to contact them, but every time that I call I never get a representative. They took money out of the church checking account that I attend. My church needed a new computer and when I saw the ad on TV, I thought that it was a good company and reasonable. When we had paid for the computer, they said that we will be receiving the computer but we never did. But when I called to see what was the hold up on the computer, they said that the computer needed to be upgraded and that they had to build it and that it was a delay on the shipping and they said to look for the computer in a few day between 3 months. I never saw the computer and they took about $1200.00 out of my church checking account.

We are not a large congregation and we have to use what we have in our account to make payments on certain things, but because if this company we have been struggling to add more and more to keep things functional and operating the ministry.

I have purchased a laptop from Financing Alternatives. Luckily, I did receive my computer in late November I got a cheap computer with high price. I feel that I was cheated. Now I get a letter for Bowan Green & Kelly, a law firm whose is representing Michele Christian, whose is the wife of the owner of Financing Alternative, Inc. I still owe them more money. I got a call from another company, who is collecting the debt. When I call I get an answering machine. I don't feel right about this, so when I did get a live person name (Lisa), she stated that I still owe. A week, later I have a withdrawal from my account for amount of $35.99. I went to my bank and asked what this transaction was. The banker did a research on my account and found out there was paper draft in form of check made out to Michele Christian, and she cash the check. So I had the bank close my account. So be aware!

I feel that I was ripped off on this computer, with the price I have to pay. I probably could have gotten three computers with this price.

3 years ago I put a computer on layaway with Financing Alternative and when I did not receive my computer on the date they said, they would tell me that their computers were down and it would delay it. I missed one payment and they said they had to give my computer to someone else and start over rebuilding it the way I ordered it. This kept on for months the same excuse why I did not receive it. I am very unhappy about this and I wish I and everyone else could get their money back. We work hard for our money and we put trust in this company and the employees in it.

I have hardly any money now to make the payments for the computer took all the money I spent and I have nothing to show for it. I spent over $3,000.00 because every time it was delayed they would offer some other addition to add to the computer with a $250.00 off certificate.

My story is my computer was never sent. I've been keeping up with the attorney general's lawsuit on the internet; so far nothing. I'm confident that the right thing will happen, but I did notice in the news story how his wife destroyed evidence. Well I have my hard copy as far as what payments have been taken out of my checking account. If there's ANY reimbursement please e-mail me or please e-mail me to know whats going on as this case continues....If you need a copy of my records to help out, let me know and good luck on this law case.

I just want my money back or a $2,000.00 computer with a printer. Thank you.

I needed a computer so I dialed the number that was shown on TV. Don't recall the name of the person I spoke with. Gave them all the info that they needed, address, account #. They started deducting $71.78 every two weeks since December of 2006. I tried calling them a few times, but the numbers have been disconnected. I still don't have my computer. I have bank statements to back this up.

We ordered a computer so that our daughter could do her college homework and papers. We were told that after making 3 months of payments we would receive the computer. I called them 3 mos. and 1 day later to find out where my computer was. I was told that some parts were back ordered. I called every week until finally in August, when my daughter was to start school I called and got the same runaround. I started crying and told this person the situation and asked why I they couldn't keep up the part of the signed agreement when I had kept my part, never missing a payment. I was told they would look into the problem and call me back. I did not get a call back after 3 days and called them every work day for a week and finally asked for the owner/CEO's name. They asked for what reason and I told them that I planned to connect the better business bureau of Wisconsin and Virginia.

I received a call back later that day and was told my computer would arrive start arriving within a week. Sure enough, within 1 week I started to receive my computer. This was 10 mos. after I signed up, I only had 2 payments to go. I would never deal with them again. Now, if my computer breaks down I'll have to go directly Dell, which is the only place I can get my ink cartridges and was never told this. I thought I was getting a Gateway! Live and learn.

I badly needed a new computer, so I tried to finances with financing alternatives, Inc. After several payments, my computer was not send when it supposed to be shipped. I called and suddenly the agreement was changed.

I tried to get them to stop taking money from my checking because I knew my computer would not arrive. I had to close my checking account because the bank could not stop payments. My checking account is overdrawn and interest growing.

I signed up for a PC with Finance Alternative inc. Money is coming out of my account and I have yet to receive my computer. It's been over six months. Also the website PC for all is currently down.

I was depending on it to finish my online courses and now I am in default.

I called FAI because I saw them on TV so I called for a computer. I am a single person and was trying to get my real estate license, so I needed a computer to study. I sent the first 3 months like they wanted and by the end of 2007 I still have yet to receive a computer.

I paid a total of about $2000 and never received a thing. I am so frustrated and could not work due to anger. My boss understood and tried to help and then found out that the company closed.

I attempted to purchase a computer from them back on 09/2006. I made payments as agreed from my checking acct. I paid a little over $540.00 which supposedly meets the fullfillment phase. I still never received a computer or anything else. I requested my money back since they did not fulfill their promises, and was told they don't give refunds, however if I wanted to later on, I could start the contract up again and the money I have in layaway would still be there to go towards another purchase. Now here it is 1/20/08, I have a computer but I want to use my credit from them for a printer or camera because I cannot afford to pay it all at once, nor do I have the credit to do so. Now I find out my suspicions from the beginning were true.

I have lost $540.00 that could have been used for something else, like BILLS!

I had stared payments and the last payment I made was 6/15/2007. I had asked for my money to be refunded because I had lost my job. the lady told me that they couldn't do that, but they hold my money I had paid so far until I wanted to start back up. Now I want to start back up, but I cannot get through on the phone. I even tried to email them twice and still no response from the company at all.

I have no computer and I have no money.

I financed a computer with financing alternatives and paid every payment in full extracted from my bank acct. Now today when I get home I receive a letter from Bowman Green Hampton & Kelly PLLC Attorneys and Counselors at Law stating that As of October 4, 2007 that my account (no number) with Financing Alternatives, Inc has been assigned to Michele A. Christian. The security agreement securing my account has also been assigned to her and that all payments must be made to her and that failure to make payments as requested by this notice may mean that I will not receive proper credit from them. I've been trying to reach FAI for months and all of their customer care numbers are either disconnected or tell you to call again later which you hear 24 hrs a day. My emails to them also went unanswered and now I have this Law Firm harrasing me and I have bank statements that prove I owe them nothing

I Contacted FAI because I saw a Chance to get a computer within three months with a payment of $87.90 every two weeks from my checking account. I really don't have a lot of money, nor do I get enough income to support myself. But I knew If I get a computer it will help my chances of getting more income, through online schooling. For four months I paid on time, never miss a payment or late with a payment because I knew I will have to start all over.

Well after contacting FAI, for over two weeks, I could not get a response through mail or telephone. Then I started thinking that the company was just a scam. I didn't lose over a thousand dollars like some people, but I almost $900.00, it really hurt just as much as losing thousands of dollars.

I saw the ad on TV for a computer that would help me build my credit, so I paid a down payment and $71.98 was taken out of my bank account every other week. I've paid about $1500.00 and they said there was a shipment problem so it would be another 30 days before it is shipped, however it never happend. When my wife made an attempt to call them, the account number was invalid and even using my SS#, same address on the invoice but they had no record of me at all. One lady said because I never finished paying for it, I probally was sent to the collection department. Now my wife is mad because they got our money and we got no computer, how on earth can this be? Our account was closed and we did some searching only to find we'd been scamed. They have betrayed our trust to the tv world, taken very personal information that could effect me for the rest of my life.

I ordered a computer from this company spending around $2000. I was promised a computer and everything that goes with it and have never received it. After trying to get in touch with them and finding that the websites are under construction and the phone lines are not working, I have now found out that I have been scammed. I would like to know what I need to do in order to try to receive my refund.

I paid my computer off in full, and still I have nothing.

This company automatically deducted from my personal checking account each and every week a sum of $35.99 (almost $2000.00 dollars) for a computer that I still have not recieved. I started when I saw a commercial on TV for a new PC that would even inprove my credit, so I called and talked to a very nice lady. She gave me all the info and it seemed like a very good thing. So on 10/15/06 they sent me my contract, which I signed and mailed back to them. I called them many times to find out when they were going to send me my pc, and they said that it was being built for me and I would get it before Christmas. Well, it's now Jan 3rd and still no PC .I told my friend about it and she found out that it was a scam. I hope you can help me as I could really use the money they took from me.

I am a single mother living below the poverty line. I currently am homeless and some of the automatic deductions resulted in overdrafting my checking account. This resulted in a chain reaction in overdraft fees and hence my not having either a home or a computer is hand. I feel so violated, so stupid. I was simply trying to do something for myself and my son in purchasing the product I will never see. I want justice!

I ordered a laptop with $600 worth of software. I paid $2300 since November 2005 and to date I haven't received the merchandise nor a true explanation of what is really going on. The times I got through to the phone number, I was promised in 90 days. Another time I was promised 120 days. Now I can't even get in touch with anyone and I have sent threatening letters with cc to an attorney, but got no response nor reimbursement.

I would appreciate reimbursement of my money along with compensation for mental anquish and economic hardship.

I purchased a computer from Financing Alternatives Jan. 2006. They have taken monthly payments ($129.00). After numerous phone calls, I was always assured my computer was on the way. It is now 2008, and I do not have a computer ;and no one answers phone calls anymore. That's why I started looking online for them and came across this site.

In regards to the scam, who can I contact to ask about getting my money refunded? Thank you for supplying this to the consumers; and please, if you can help I would greatly appreciate it. Thank you and have a good day.

I am a college student, and my Mary Kay business suffered to a point of no return. I needed to drop out of college until the next semester because I was unable to keep up with online classes and a full-time job.

I placed a Layaway Plan on 8/16/2006 and paid a total of $1,871.48; and I finished my last payment in September, but never received the computer. I have made several attempts to call, and no one answers, or the phone rings busy all the time.

I am now in the hole for nearly $1,900.00 and no computer.

I purchased a PC back in April of 2004 for a little over $1800.00. They took payments out of my account, but I never received an invoice for any of my payments. After a year passed, I contacted the company and told them how much I had paid and asked when would I receive my merchandise. They stated I missed a payment, and I would have to start over. By this time I was infuriated.

Another year passed, and I called them and said: You either refund my money or give me something for the amount of money I had already paid. I paid a total of $1351.25. They informed me they would replace the order with a flat screen TV package, and I would only owe $25.00. I took that agreement; and it is now 12/2007, 3 years after my first payment, and I have not received any merchandise. I need an attorney, and I need one now because I am not going out without all my money--besides the time I've spent.

I have not recieved any re-payment or merchandise. It has been 3 yrs and it was supposed to be a 12month program. I need to be compensated for my money, time and frustration.

I am trying to find out the outcome of this case. I haven't received any information. If at all possible, can you please e-mail me and let me know whether or not I will receive my money back?

I am stressed about this whole situation and would like to know whether or not I will receive my $1871.48 back any time soon.

I purchased a $2500 Computer on agreement of financing of automatic payments of $155 to be withdrawn from my checking account on the sixth of each month beginning on 11/2006. The payments have continuously been withdrawn on time, and the balance is paid in full. I have yet to receive my small business equipment which consists of the monitor, keyboard, mouse, and Laser printer (all Dell products). I was lucky enough to get a CS - rep back in Sept. of 2007 who told me that I would need to pay for the equipment in full before receiving the equipment. That was not the original agreement. I was to pay $400 in order to receive my equipment, and the remaining balance would be financed as stated above. I requested a refund of the amount I had paid which at that time was $975. I was told that if I did not choose to purchase the order I would not qualify for a refund. I accepted the order to continue, and money continued to be withdrawn from my bank account. As of 12/24/2007 I have not received the equipment, and my balance is paid in full.

Their phone is now disconnected. I have not received another invoice so I know the account is paid in full. It has been over a year, and they stole $2500 from my checking account. I would like my equipment plus compensation--or a refund in full.

I was financing a computer through this company, and I never received it. Every time I tried to call about the computer, I never got any answer at the phone number that is on my billing statement.

I am out of over a thousand dollars.

I started paying for a computer and printer from the above company in February of 2007. I made 15 payments and till this day I have never gotten my computer or printer. It is a pity that this company can rip people off like this and get away with it. All I need is my money back please, this computer was meant for my children in Africa.

I labored and denied myself of things I could have used my money for. With the money I paid down, I could have got my kids their computer.

My husband and I ordered a computer from Financing Alternatives back in Sept. 2006 and we paid $1871.48 and the last payment was August 7, 2007. We paid $35.99 weekly bank draft from our checking account and they was suppose to send our computer in June of 2007, but we never received it. We called them but just kept getting a busy signal. We tried to contact them by computer but never could get a reply. Eventually their Web sight went under construction, so I called the Better Business Bureau to file a complaint. All I want back is our hard earned money. We don't have money to just give away.

We have been in emotional turmoil over this huge amount of money they have just taken away from us and we disappointed our children because they truly were looking forward to getting that computer and so were we. Not to mention the money we could have used for other things.

When I first applied for a pc with Financing Alternative they told me that my payment would be automatically drafted from my account bi-weekly, so I deposited $71.98 every time I was paid. They also told me that if I make the first 6 payments with no problems that they would start sending my merchandise. When I made 6 payments on my merchandise they told me that I would have to wait two months before my pc could reach my home because of delivery.

I never received anything so I stopped making the payment. I have tried several times to contact them, and the number that was assigned to them always says that the number is no longer in service or the long distance network is busy. I have even tried reaching them from several different cell phones but got no answer. I wanted to know what was going on with the pc. I first started dealing with them in the beginning of April in 2006, and now it is December of 2007. Please help.

I paid $2126 for a computer from Financing Alternatives and never received it, nor notification on it or why I haven't received it.

My wife thought she would surprise me with a new computer for Christmas 2003. We couldn't afford to go out and buy it in one lump sum so she purchased it through layaway with Financing Alternatives without me knowing until I noticed the withdrawals out of the checking account. After she told me about it I decided it was too expensive, and we canceled it after only two payments. Luckily I did. We tried for months to get our money back that we had paid, and they refused to give it back to us. They said that we have a credit with them, and that we have to purchase something from them.

After reading the stories of all the people who paid thousands into them, what can I expect to get back from them? They are the reason why I will not order things online. It's not fair that these people are getting away with taking and keeping other people's money and not giving them something for it. Free trade suffers due to their trickery.

I placed an order with Financing Alternatives for a computer on 3/07. Every week there was a withdrawal from my bank acct. for $35.98. It stopped in the month of Oct. I've been trying to log on to the web-site, and it's no longer found. I tried calling their new number, and it doesn't work. And I tried looking for the web-site by the company name, and that's how I got this site.

I don't work; it's only my husband who works. We are a family of 4. For us to have given a company money for nothing--we can't afford that. We could use that money on our kids.

I saw a Financing Alternatives commercial for making a payment on computers. I called and they told me that I would receive my computer after I had made three payments of $155.96. After making four payments, I called. They said that I had to sign a new contract, then they would send the computer. I signed the new contract and mailed it back. When I did not receive the computer in a couple weeks, I called again. They said that I had failed to provide the last name of one of my references. I provided that one name. They said that I would receive my computer in three months. I moved just prior to the month that the computer was due to come and provided them with my new address. Just prior to moving, I e-mailed that I changed banks due to my move. I made a payment with my new debit card. No one responded to my e-mail. I attempted to call and received a message that all customers service agents were busy and to send an e-mail. I was leery at that point.

I just attempted to call again this week and could not get through. I could no longer get through to their website. I paid this company 7 or 8 payments of $155.96 and never received anything from them. I just checked your website and found out that they were a scam. I thought that they were legitimate because they advertised on TV and had their own website. I have a copy of the Sales Order.

I lost at least $1091.02 to this company. I can verify the payments with my bank statements because they took the payments out of my bank account each month.

I purchased a computer from Financing Alternative in January, 2007. I paid on it a long time; they drafted $76.00 out of my check each time. I've paid about $1500.00 dollars on it and never received my computer, printer, scanner and monitor, yet.

I can't complete my schooling on line or my homework.

On 10/25/06 I ordered a computer system from Financing Alternatives on layaway plan. Payments were deducted automatically from my bank account. Order has been paid in full since last spring; nothing has been shipped. When I called about delivery, I was told next month--that I had ordered a popular system, and they were out of stock and would ship next month. Each month I was told that, and in October I could no longer reach by phone and sent a letter requesting delivery information. I have not received any response. In November the website was under construction. I Googled Financing Alternatives and came across an article in consumeraffairs.com.

Paid $1,559.48 and have not received or heard anything about my order or money.

I purchased a computer from Financing Alternatives, and they took $2100.00 out of my bank account, and I have not received my computer. They told me that I would receive my computer in Mar. 2007, and I haven't. I have talked to the mangers and workers, and they have been very nasty and have lied--stating that the computers were on back order. I need my money, and I hope that someone can help me get my money back with interest.

My husband bought into Financing alternatives to surprise me for my birthday. He had started payments in September 2006 and my birthday was end of January. They said he would get the computer right around the end of January or in February 2007. It is now December 2007, and we are still waiting for it. We paid about $1300 dollars on it, and now have to fight to get that money back. With that money I can go and get him a new computer, and this time it would be for him as he is getting deployed to go to IRAQ. I would really like to get this resolved, asap.

We paid money, money that we can't spare, and received nothing in exchange.

I contacted Financing Alternatives (FAI) in September of 2006. I purchased a desktop computer, and they began to draft $35.99 a week from my checking account. In February 2007 when I received my income tax money, I paid off the computer in full. They told me they were experiencing technical difficulties within their shipping department. I tried calling their company many times only to be told that due to their overwhelming amount of calls, the only way to contact them was by email. I requested my computer or my money back only to be told that due to the contract I signed that I was not entitled to a refund. I have not been able to contact them since. I have saved the emails that I sent, and the only ones I have received and will gladly send those to anyone who needs them. I paid over $1800 for merchandise that I never received, and it shouldn't have cost that to begin with.

I have been trying to work from home so I don't have to pay for child care. Believing that the latest I would get my computer would be September 1, 2007 I signed up with SMC. I planned on using my computer to sell the merchandise on the computer. I was unable to pay for my membership to SMC due to the limited income my family has, and now I owe them $500; and they have sent the account to a debt collection agency.

I finished paying over $2000 to Financing Alternatives. I have not received my computer system yet! It took me a year to pay. I was told I would receive it this month.

Financially I am in debt. I was told after six payments I would receive the system; then they told me I had to pay for all of it. I planned on finishing my degree with the system. I owe student loans; now things are at a stand still .

I signed up for a computer over a year ago, and Financing Alternatives took money out of my checking account every week. I was supposed to get my computer within 3 months. I have not received anything; they took about $1500.00 out. When I call I get no answer; when I emailed them they said they can't do anything--that it is the warehouse. Please give me a call.

I ordered this computer to be able to talk to my husband who has been deployed.

I am writing because I have paid Financing Alternative for a computer that I have not received. They took money from my account every month, and now I don't have a computer or my money.

I applied for a computer through Financing Alternatives, and it was paid in full. I haven't received any computer in the mail. It was paid in full on 7/11/2007.

I purchase a computer from Financing Alternatives in May 2006. The company drafted $1871.48 dollars from my checking account. Then they took payments of $71.00 every two weeks until the total was paid. Everytime I would call to complain the sales person would give a reason as to why I did not have my computer. I have paid all my money and still no computer. Please help, I really need my $1871.48 back. I no longer want the computer.

I saw the Financing Alternatives commercial on TV and thought it was a good deal so called and set it up for a computer. They said I'd pay for 3 months, and they would send it out after 4 months. After 4 months I called,a dn they said they were back-ordered nad would take another 30 days. After another 3 months they said it would be 120 days because they were back ordered. I told them I was tired of the runaround and wanted my money back; they said it was nonrefundable. I waited 5 months and go the same runaround each time I called. I've called every month, and its been almost 3 years with no computer. I want my money back and will not purchase anything seen on TV again.

I have children and could have used the money on them. They have no remorse about the people working hard to make a living, and take our money.

As a 20-year-old college student and around November, 2005, I decided to purchase a laptop through Financing Alternatives. Since I had no credit I figured this would be a great way to get one. I had paid in full in November, 2006, and they said they would ship it out and it would arrive in December. When it didn't show up I called, and they told me that the order would be delayed due to system upgrades that pushed back all orders. They told me no later then the end of January. I waited until mid-February to call back; then they told me that they were still in a delay, and I would receive it in April. In May they gave me the same reason, and this time August would be the time of arrival.

It is now November, 2007--a year later--and now I cannot get in contact with the company, and the website is not working either. I am out $1,400.

Payments were deducted from my checking account to pay for a computer and my computer was paid in full 2100.00. And I was told that the company was backed up and that my computer would be sent to me in six months, it never came and I would call and would be told that they were catching up and it would only be a matter of time.Then one day I call and I can never talk to a company rep about my account.

I saw the Financing Alternatives commercial on television and decided to purchase. I called around 05/20/2006 and made the order; my purchase was a little over $1800.00. I was told that my payments were going to be biweekly in the amount of $77.98 and my fulfillment phase is 9/25/2006 which means that if you pay in good faith we will start building your computer. In December I was sent out some paper work to verify my information on file because supposedly they were about to deliver. I sent the signed documents back and in 02/02/2007 I received a web camera.

I called Financing Alternatives and asked them where was my computer; they said that it was on its way to my home. Called back in about a week to let them know that I hadn't received my computer; the response was the parts were not compatible to the computer. I asked how much longer because my last payment is 06/18/2007, and only received a web camera. Response was you should have your computer at the end of April,. Still no computer. Called back, and they said it would come at the end of September. (I was done with payments in full 06/18/2007.) When I tried to call back for my status at the end of September there were no working phone lines nor internet access to the company.

I have lost $1800.00 and have no computer. I am poor and decided to go this way because of the low biweekly payments.

I obtained an account with this company back in April. Everything was fine until it was time for the product to be shipped. I received a letter stating that it would arrive within weeks of the letter, but I never received the computer,

I tried calling but never could get through. The website was shut down. Now I am out over $900 and no computer.

I was told that I could get a computer with a valid checking account, regardless of credit score. So I contacted Financing Alternatives Inc. and they told me all I had to do to get started was to pay my deposit of $150. After that they took monthly payments out of my account.

I got concerned when I was finished making my payments and I still didn't get the computer. I called and sent e-mails asking why I hadn't gotten my computer. All I got was one response saying that they don't know when I'll get my computer.

I ordered a computer with payments taken out of my checking account totaling $650 over a 6 months period. When I asked for my money back, because I didn't feel comfortable with the company, I was told I couldn't get my money back or the computer.

I am low income, disabled and I don't have money to give away.

I saw a TV ad. It sounded like a great idea, but all it did was take my money.

I paid a downpayment of $150 and then in 2 weeks started paying $71.98 every 2 weeks. I thought I was getting this BIG bargain and a chance to have something nice with all the free gifts I was going earn for paying on time. I was to get: a Visa prepaid card and a prepaid cell phone after 1st months payment. A MP 3 player after 2nd months payment, and for each month of on time payments I would earn additional 30-minute cellphone cards. After 4-5 months of on-time payments, my computer would be shipped directly from the manufacturer and when it was completely paid in full I earned a 23`` LCD TV. Included in the computer package was a bundle of programs worth over $700.

I think I lost close to a $1000, that I paid them faithfully every 2 weeks.

ON September 22, 2006 I saw a TV commercial say I could get a brand new desktop no matter what my credit. I called the company, and the person I spoke to told me I could get a computer if I made few payments of $24.99. I agreed and made the first payment of $100.00. The person also confirmed that once I reached a certain amount of payments I will receive a complete desktop computer system. I continued to make my payments of $24.99 weekly. I never received the computer; I tried to call the company, but they were disconnected. I tried their website and was under construction. Now I know the company is a fraud. I am very upset; they took my hard working money out of the bank. Now I am ready and willing to take the company to court and have all my documents to prove my case. They are thieves, liars and criminals and need to be behind bars. PLEASE HELP ME

I feel very stressed and upset because this computer was supposed to be a gift for my two children. How can I explain that this company conned me to my children? It just made it seem like I was lying to my children because they don't understand how a company could con a person.

I was robbed by Financing Alternatives of almost $1900.00 for a laptop I wanted to purchase for my daughter who is in college. I tried calling several times, and all I heard was the same excuse from all previous clients. It's a shame how this scam happened to so many of us hard working people. I am living from paycheck to paycheck and barely surviving.

I ordered a computer from Financing Alternatives after seeing a TV ad, and I was paying bi-weekly since April. I was supposed to get my computer at the end of September, and I never did. I wrote to them, with no answer; I tried to call them--still no answer. Finally I stopped my bank account from them taking any more money; that was the second week in October. Please help me get my money back! Please help! Thank you!

These people took my money that I worked hard for. I hope Financing Alternatives doesn't get away with it.

iIsent $1,871.48 to Financing Alternatives, Inc. on 12/26/03 for a computer, and a never received it.

I gave Financing Alternatives representative Donte Brown all my personal information, and $71.98 bi-weekly was drafted out my bank account. After I upgraded to a bigger monitor and a double hard drive it changed to $99.75 bi-weekly. I was supposed to get a Dell computer and 3-in-1 printer by September 19th. All I got was a Lexmar printer and nothing else. I called everyday and the associates continued to say any day now; no tracking number yet. I went online to get another number to reach them, and that's when I saw they were being investigated.

I'm so hurt because I really couldn't afford that; I'm a part-time driver. I needed a computer to go back to school. They took over $1400.00 from me!

I called Financing Alternatives to place an order and gave my credit card number; they began taking $49.00 a wk. out of my savings account. They have taken $1,871.48. On July 12, 2005 I was supposed to receive my computer and here it is Oct 26, 2007 and I still have not received the computer. I have been calling them and faxing them and they give me a different excuse every time I call. I just want my money back. I've been riped off. Please help me with this matter. I don't have money to just give away.

How can they be allowed to advertise on national TV and know that it is false advertising and get away with it?

I told that by Financing Alternatives that after 6 payments of $92.00 I would receive my computer. I did not recevie it. Upon calling and sending emails I finally got a response that I would be receiving it soon. Still no computer. This was really a stretch for me to do. My wife was needing one, however, and this was going to be a 16th wedding anniversary surprise.

This computer was to help us be prepared for an opportunity that my wife's job was going to let her work from home. Now we are out the money and no prep for her job.

I called Financing Alternatives all the time. Each time they tell me they are upgrading my computer. I stopped calling because I feel I lost my money. They took that money out of my checking account each month. I made a big mistake. Never again will buy anything like that. I am working to repair my credit. My money was stolen by them.

I order a computer from Financing Alternative in April 2007. They started drafting payments of $35.99 weekly. When I first placed the order I was told the computer would be shipped after 3 months of payments. After 3 months came and went, I called to make sure the computer had been shipped. I was told that the 3 month rule was incorrect and that due to the start date the computer wouldn't be shipped until August 2007. August came and went: no computer. I called and this time they said they were missing paperwork needed to start production. I know they received the paperwork--sent FedEx and was delivered. October came and still no computer. I started calling the second week of October and all circuits were busy. My fiancee said she would fax a letter to find out what was going on. She decided to Google the company because she said she had a very bad feeling, and she finds that the computer has disappeared.

Thus far they have drafted $971.73 from my account. I have literally gone into a depression regarding this. I had finally gotten to a point where I was trying to make bigger strides in my life. I feel as though they have taken advantage of me.

From an ad on TV, I called Financing Alternatives and gave my checking account number to begin payments for a new laptop. In Dec. 2005, I began making payments towards a new laptop which I have never seen or even touched yet. After a year I had made all the payments necessary to pay off this new laptop. I have been waiting now since Dec. 2006 to receive my new laptop.

Many times over I was told the computer was waiting to be shipped out., On many occasions I was left on hold up to 45 minutes to an hour waiting for any answer. It got to the point I could not get a hold of any one, and the customer service number would direct me to a web address, and I don't have my laptop to be on the internet. In many conversations whatever rep would say the hardware and software is outdated and they would need to do upgrades before shipping the new laptop. It was not until today my son suggested he look up on the internet to investigate and try the BBB to see if this company was for real. I praise my son for taking this step, and now I clearly see there is always someone out there robbing from the poor.

We saw Financing Alternatives commercial on TV, and my mother thought that it would be a good idea for my little brother to have a good computer in the house. So we called and decided to order. She gave him her credit card number. We felt safe because the government allowed them to show their commercials on TV. We got taken.

We have been in lack due to these payments, and sometimes her account hasbeen over drafted. We have to pay back the bank the money that she had earned that needed to be for rent. We were almost evicted.


i was told that i was suppose to get my computer in january after 3 payments out of my checking account and never received it after that. was told that i will receive it in agust and it is now october and still dont have it.

I paid Financing Alternatives for 7 months, $155.96, and have not received my computer. There is no contact number. a fake web site and e-mail address. Please help to get my money back. This is sad.

I purchased a computer from Financing Alternatives but never received it, and $35.99 was taken weekly out of my checking account. Heard this company is under investigation for taking money from people. I would like my $1871.48 dollars.

I paid full amount for this computer, plus shipping and handling and never received the merchandise.

I was told I had to pay 3 payments of $155.96 and then my computer would be sent to me. That was in february, I should have received my computer in may. It never happened. I called them in june only to get excuses as to why I had not yet received my computer. I called in july and august only to get more excuses. I received a letter from them stating that they changed their customer service number, when I called it, it was not a working number. I looked up their website only to find out that it no longer existed. I was cheated out of $1,100.00 of hard earned money that I will probably never see.



I purchased a desktop computer and my payments started on 12/28/2005. I had been paying for the computer for three months and still had not recieved my computer yet. After paying off my computer in approxiamtely Feburary or March of 2007 I called the company and they stated that I should recieve my computer anywhere from May 1 to May 31st of 2007. By the beginning of June 1st I had no recieved my computer yet so I called the company again and they gave the standard line about how they were in some kind of delay oe back log so it would take anywhere from 60-120 at worse length before I get my computer.


I purchased the compter so that myself and my husband could go back to school and take some online courses not to mention to allow my children to learn how to use the computer.


I enrolled in a plan to purchase a computer with Financing Alternatives in May of 2005. All fees were paid and I finished paying off this computer as of 8/16/06. I have contacted them periodically to check the status of my shipment. Each time I called, I was very rudely informed that there was a delay in the shipping process. The last time I spoke with them on 05/09/07, I was told by Robert (supevisor) that there was still a delay in the shipping and it would ship to me no later than 9/30/07. He also informed me that I would not get my money back and that it wouldbe fruitless for me to seek legal counsel as my contract read that it was up to them as to how long it would take to ship all products.

I have yet to receive my computer or an kind of correspondence as to why my computer has not shipped. Also, as of today 10/11/07, their 800 number is not going through and no one is answering the other number that I have for them, which I have listed above.


I have had to close the bank account that they were drafting payments out of so they could no longer have access and I have paid $1871.48 for a product that I will probably never see.


I was promised a computer after I made my first three payments on time my payments were automaticly taken out of my ckecking account witch started 12/4/2006 and have coutinued till 9/3/07 there now stating that there behind on shipping them out and that I wo'nt be billed till its shipped in the mean time I have to use my friends computer this is not fare. I was promised three months witch would of been march of this yr they have gotten over half of the money owed.


i paid for my computer 1,600, i have never recieved it. i paid it off on Feburary 13 of this year and ,i was suppose to get it in 90 days ,and still no computer.


I placed an order for a computer in Feburary of 2007 and the monthly payments of $155.96 to be taken out of my checking account the 15th of each month. Once I met the 3 months of making payments I received a letter dated 04/04/07 congraluating me that I've been approved for the Revolving Account Plan. I had to sign and return the document which I did as requested. I should have received my computer 6-8 weeks after they received my agreement letter.



I ordered a computer after seeing the ad on tv made all my payments round 1900 dollars to be exact they said the computer was out of production on july 21st my final payment was made on july 28th here it is now october and no computer note that i started my payments in august of 2006 over a year and still no computer.


Trying to get my animation buisness started and can't even put my product out cause of no computer.I believe as far as damage anything that causes one to stress can do lots to the mind and body.



I needed A computer fast so I thought going with financing alternatives was the best way to go about it.Well I turned out to be wrong in the year of august 2006 they began to draft 155.96.
Every month when I was paid in full.I spoke with one their reps and they told I should recieve my product within 4 to 8 weeks.I never reiceved a thing.I called again in the month of june 2007 and I was told the were backed up on their deliveries due to some changes to their computer system I was told I would receive my product no later than september 2007. It is now october they diconnected all of their phones lines and shut down their websites.they scam me out of 1,151.68 of my money I want every last red cent back now.


due to this matter it has been times consumming not to mention all the money I was giving eventually cause finacial hardship because at the I was paying them I was really streching myself.I had to move from where I lived and I dont have a car to get me and my children around I was getting a computer so I could have internet to look for a new job.I am stressed because this is not the first time I have been scammed but this time is the last time.Now I will have hard time order from anyone else.


Started Nov.2006 $72.00 Biweeky.What I had taken in that I would recieve my computer by Christmas. So I called back they told me that if i mis understood listen to the recording of myself and them, then I asked when will I recieve the computer, thier answer was not until half of the amount on the computer paid one payment of 72.00 out of checkings in Nov. ask for my money back,no refund. So at this moment upset, not recieving a computer not recieving my payment. I did,t want to lose that amount and with Christmas not a gift to recieve deferred payments until January curent balance of $1871.48

Started back into payments around March I phoned them asking if I pay half down when will I recieve my computer about 120 more days which i was lacking a references which i did over the phone,so with my income tax money I've payed half the of the computer. Still telling me 120 days and that there were other people ahead.



I placed an order in May 2006 for a desktop computer(complete with printer/education package & 1Yr of AOL free). I was told to make 3 ocnsecutive payments and my computer would go into production and be shipped out.

I did as was asked(checking acct debit). When I began calling about my computer 08/01/06, I was told they had a new computer system and a lot of orders were messed up. There would be a 60 day delay.

I called 60 days later and was told the same thing. They were having trouble with their 'new' system and there would be another 60 day delay.

I called every 60 days, only to be told the same thing. I even received a printer which by the way is still in the box. And has been for over a year. But still no computer.

My computer was paid in full $1,871.48 on 07/02/07. Still NO COMPUTER!!! I called one final time in September of this year and was immediately sent to a bogus website and non-working telephone numbers.

I want my money back. They cannot tell me that I paid almost $2000.00 for a printer. I don't even want the darn thing. All I want is my money back so that I can get my son a computer to use since I promised him one over a year ago.

I am a single mother. Do you think if I could have afforded a computer out-right, I would have ever gone with a lay-away plan system. Now I find out I have been ripped off. Please help me.


I can't even begin to explain what this has done to me and my child. He is 14 years old and in high school. The school he attends is digital tech and they want every student to have their own home computer with email account set up. I constantly hear that he is the only one in the class who does not have a home computer.


I AM A 66 YEAR OLD WOMAN.I THOUGHT HAVING A COMPUTER WOULD BE GREAT TO HAVE AND I COULD START MAKING MONEY FROM HOME.THE AMOUNT OF $54.14 HAS BEEN DRAFTED OUT OF MY ACCOUNT TWICE A MONTH FOR OVER A YEAR. EVERY TIME I CALLED IT WOULD SAY THEY WAS EXPERIENCING HIGH CALL VOLUME AND WOULD HANG UP OR MY COMPUTER WOULD BE HERE AT A CERTAIN TIME.I HAVE NOT RECIEVED A COMPUTER YET.


Reading all of these posts about this company...makes me feel good (and bad!)that I was not the ONLY one taken advantage of!!The story everyone tells is the exact same as mine... Sign up... money debited every month...and no compter. I was able to get my computer after 10 months of payments only after I filed a complaint with the BBB. BUT the computer I recieved was a laptop and I ordered a desktop. I tried and tried to get through to SOMEONE at their customer service number...e-mailed them...yet never got any respone back...sound familiar!!??

I ended up keeping this laptop, even though it is not what I paid for or ordered. I had 2 payments left and paid a little over $1,000 (thats an expensive laptop!!!)so after not being able to contact anyone about what I recieved...I ended up closing my checking account so they could not take any more money. I have chalked this up to a lesson learned. My question is HOW DO THEY GET AWAY WITH THIS? I swear if I had the money, I would hire a lawyer and sue to get my $$ back. I don't know how a company like this is allowed to stay in business!?

I needed a computer so I contacted Financing Alternative. 11-26-2006 I started payment by allowing them to debit my checking account. They said I had to make so many payments before I could receive my computer, which was ok with me. I started calling them in February to see when will they be shipping out my computer. They said because of the back log and upgrade of the computers I will have to wait about 90 days.

Well after 90 days which was May I called back. They told me I had to wait 120 more days, which would be the first of September. I have not received my computer yet. In between those times I have been calling, to only get a recording. I have e-mailed them I don't know how many times, still no reply. I have paid $1,787.44 in which I have asked for a refund.


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