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William of Charlotte, NC July 10, 2008
William of Charlotte NC (07/10/08) During the subprime crisis of 2007, eTrade and I entered into a dispute regarding their handling of my joint account that they held. They ultimately sold all valuable holdings in that account to cover a margin call that could have been covered. Although I continue to dispute eTrade's handling of this joint account and their prior liquidation, in May 2008 I deposited funds into that account bringing the value positive.
Sometime during 2007 or 2008, eTrade intentionally and maliciously blocked access to my unrelated IRA account in which they are custodian. This is despite the presence of both equity and option securities that have time-value that, if not monitored, may loose value. I have called their company repeatedly regarding this action and they have intentionally withheld the access to these securities.
Instead, they have either disconnected my phone call (multiple, multiple times) or put me on hold under the premise that another individual was necessary to resolve this issue. I believe eTrade's actions are an intentional violation of the Securites Exchange Act of 1934 which requires they provide access to the securities for which they are custodian. I have filed a complaint with the Securites Exchange Commission.
Loss ability to sell declining securites and to sell securities with limited life (and to thereby sustain losses). George of Glendale, AZ July 8, 2008
George of Glendale AZ (07/08/08) We are being charged inactivity fees of about 22% of our investment of about 10,000. This was never disclosed to us and when looking at the ETrade web site we could find nothing about such a fee. Had we known, we would never invested any money with ETrade.
We tried to transfer the 10,000 to another firm and ETrade refuses to do so and they intend to keep charging the fees for inactivity until the account is used up. We are senior citizens on disablity and social security. We both are suffering from life threatening diseases. 10,000 is a lot of money to us and we need the money to help pay medical expenses. We were inactive because the 10,000 was all we could invest. Now it appears that ETrade intends to steal our money because we can not afford to pay their inactivity fees. To all of you other people out there, stay away from ETrade.
Pattie of Pittsburgh, PA June 13, 2008
Pattie of Pittsburgh PA (06/13/08) My mother and my sister had a joint bank account with ETrade. My mom passed away last year and the account legally passed to my sister. Etrade has told her for three months that there is a hold on the account. She has called them repeatedly, she has sent a certified letter and a copy of my mom's death certificate to them, they refuse to tell her what the hold is and they in essence have stolen her money. Her district attorney and her attorney general have been no help. Beware before EVER investing a penny in Etrade.
No access to your own money, no one willing to do a thing about it! How many other people has Etrade pulled this on? Reza of Burnaby, OTHER June 5, 2008
Reza of Burnaby OTHER (06/05/08) After losing money on my stocks holding which I was buying and selling through E-trade Canada for many years, on march 2006 I received an statement from E-trade Canada and it was showing 2254 net value of my outstanding account, on June 1, 2008 this value was 90. I asked e-trade what hapened to my money that I had in their trust they are not giving me answer.
I know depreciation of my stocks during this period was only 550, and I had received 150 myself but the rest is missing and E-trade is not telling me why they have taken my money. I want to alarm everyone to be carefull e-trade canada is taking moneis from your accounts by charging interest fees on loans you haven't ask them to give you and at the same time they are giving you credit or buying power that you never use.
Roy of Scottsdale, AZ June 5, 2008
Roy of Scottsdale AZ (06/05/08) eTRADE will do anything to delay access to your funds. Their inept call center is fatally flawed in that you have people with responsibilities who have no authority to execute. I was lied to, misled, put on hold, hung up on, stalled and finally gave up and closed my account. By the way, try closing your account at a REAL BRANCH location. The branches do not have a wire room like most stock brokerages, nor do they have a cashier. eTRADE is playing the float game with everyone's money. It is virtually imposible to contact anyone at corporate. Check out their revolving door management team. I predict they will go bust. Afterall, they are no Bear Stearns...The CEO et al should be indicted for malfeasance. Will someone contact the Attorney General and end this madness. I don't have the time or patience do pursue them. Just want to warn my fellow investors.
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