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Yolla of Concord CA (03/16/08)
We have a sub-prime loan with Downey Savings and we called to see what we need to do for a loan modification. We were told that our loan was sold to investors (without our knowledge), and the investors DON'T WANT to do any kind of modification to this loan. We asked why, and Downey said because they can, exact words of the rep on the phone! Also we asked if we can know the name of the investors and the rep said she can't give me that information. We contacted HOPE to see if they can help and we were told that Downey is on their list of lenders that does loan modification. So HOPE faxed over 3 times the paper work for our consultation and Downey still won't do anything.
We are about to lose our house because of foreclosure because we can't make the payments on time.
Don of El Monte CA (03/04/08)
I've had this account with Downey Savings and Loan since. 05/18/01
Trangen dba checking account
opened - 05/18/01
closed - 01/07/08
ending balance - $322.14
Sandra Gonzalez - Assistant Manager
02-60182986
Downey Savings closed it - 01/07/08
The bank sent me a letter saying the state of CA required for me to have a business license. I never got one because it wasn't required where I lived and I haven't had one for 8 years.
It was a dba account, to do computer consulting and contract work.
LA County doesn't require a business license for that.
The dba was kept current for 8 years.
Now I don't know where my money is.
Do I have a class action recourse with Downey Savings. I'm sure they did this to multitudes of others.
Thanks
I've lost my main account to do business and computer contract and consulting.
Graciela of Hollister CA (10/22/06)
Got tricked into refinancing, being told that no closing cost would be charged because spouse being a U.S. Veteran. We were also told that a certain amount would be our payment for the first few years then the payment would increase. Transaction mainly over the phone. Sent Notary when signing contract.
We are now stuck having to make larger payments in order to at least pay the interest on loan. Spouse can't retire as planned.
Linda of Lakewood CA (09/19/06)
this is an issue of attitude and inability to live up to the advertisements posted all over the bank and promotions like brochures. They make it look like they
are all good and friendly and will help you in issues that are not clear to customers. They mislead you to
opening an account and then after that, they do not care... example, my situation could have been handled
in a better way. The manager could have told me that
she could take my check and deposit it that day without having to reject it after many years of bbanking with them. I was one of the very first customers that opened an account. My husband and I have accounts with this branch with a total of
$200,000.00
but they do not care. It has something to do with my dba name.
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