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Consumer Affairs


Is this your Business?

CMG Group

Kansas City, MO


Consumer Complaints & Reviews

This company deposited $200.00 into my account. They claimed that I signed a contract electronically. I was told by a rep that my information was shared with this company. This company was debiting $60.00 from my account every two weeks since September. Finally, I decided this was enough, so I tried to find information to contact the company about the debt. There was no information available about this company. Finally, being suspicious about the business, I contacted my bank and had any further transactions with this company blocked, until further notice (meaning, until I found out who this company was, and how to satisfy this debt). I finally got contact information from a website of individuals that had nothing but complaints about this company.

Each person on the site stated that the company did the same exact thing to them. Then finally, one responder had a telephone number posted, and I contacted the company. The young lady that I talked to told me that my account was sold to an outside collection agency. I asked her if she could give me the phone number to the outside collection agency. She gave me a phone number to call. It took me three days to get a response from this phone number, then finally, a lady answered the phone (it was very obvious that she was having dinner). She told me that she did not see my account in her file, and that they purchase accounts from CMG often, and she did not see my file.

She asked me to call back in another week, and talk to her to see if she had received my account yet. I asked her if there was an extension that I should call. She replied, "no, I am the only person that works here, just call me back and let the phone continue to ring until you get me". I thought unreal. I thanked her for her time and hung up. I tried to contact her on five other occasions, without success. Finally, after several attempts, I gave up. That's when a man named Justin, called me. He claimed that he is a mediator for the legal department, and that he is a mediator for the business name Legacy Asset Management.

I looked this business name up, and there is nothing to be found. I asked him for a business address for CMG Group. He gave me ** Marietta GA 30068. When I looked up the address, I found out that it does not exist. however, this man was on the phone requesting $175.00 today, and $175.00 in a month, in order to satisfy a loan of $200.00. I got a prepaid card, and I guess that I will have to pay the amount owed, but first, I asked him to send me something by email, to indicate what our agreement was, and that once this money has been received, that this account will be paid in full and I will have no further business with this company.

He placed me on hold, after several minutes he got back on the phone, and said that he had a lady to send a letter to me. I placed him on hold while I read through the email. I noticed that she sent it in the form of a document that needed to be downloaded, and not just something that I could just open and read. I then thought this just does not seem right to me. At this point, I was thinking more and more that this is all wrong. There is something terribly wrong with this company.

I then told him that I would have my attorney to take a look at the document, and that I will give him a call back after my attorney takes a look at the document, and that I will try to get back to him sometime today or first thing tomorrow early afternoon. I have come to the conclusion that I have been taken for a fool, and there is something very wrong with the way these people do business. Before I pay this company another dime, I will file for bankruptcy.

I applied for a loan and I was approved. I never signed a contract nor agreed to any terms of this loan and they deposited $250 into my account. I never even knew about this transaction until I checked my bank statement.

I filed a loan with MyCashNow and I got approved. I did not sign any contract with CMG and they deposited $200.00 into my account. I tried to contact them because they sent an email with all my information with their phone number and how much is the interest. I did not authorize them to deposit money. I closed my account and tried to call them but they mentioned that they are not CMG Group. I would like to send them the money back with no problem but I could not get in touch with them.

I too, am a victim of CMG. Like all of you, I applied for a payday loan to help me get through Christmas expenses. They deposited $200.00 into my checking account without my knowledge, and took $60.00 out every 2 weeks. By March, they had taken out enough to pay the loan back 2 1/2 times. Under the advice of my banker, I closed my checking account and opened a new one. I then started to receive phone calls that I was being prosecuted for defrauding a financial institution, which is the same thing as writing a bad check.

I ignored the calls for a few months. Then yesterday 7/20/2010, I received a phone call from someone claiming to be from a lawyer's office, a local number from my area code. She wanted to know when was a good time for them to have me served with a summon to appear in court for writing a bad check. I told her I didn't know what she was talking about. She gave me a phone number and told me to call them and if I could straighten things out with them I would not be served.

I called the number and it was a company called Allstate. I spoke to someone who looked up my information, rambled off a bunch of legal jargon about being in violation of the bad check writing laws, and that I still had a balance of $375.00 that needed to be paid or they would continue with their legal action against me. He asked me for my bank account or credit card information. I told him no way was I giving him that info. I paid the balance to avoid the embarrassment of being served legal papers at my home or place of business, but I went and bought a prepaid debit card and used that to pay the balance.

About an hour later, the lady from the lawyer's office called me again to see if I had resolved the matter yet or should she go ahead and have me served. I told her that the matter was taken care of and I gave her the confirmation number that Allstate had given me. I told her that if she ever called my home, work, or cellphone again, I was going to file charges against her for harassment. She told me that there was no need for me to get an attitude with her. She said was just doing her job and while she was still rambling on about that, I hung up on her.

This has been a very expensive lesson for me to learn and humiliating because I had to borrow the money from my sister to pay these sharks off. Please... please... please... be careful when taking out these "Payday Loans" and please do not borrow from CMG! God bless!

Check 'n Go closed its storefront payday loan facilities because Arizona does not allow any payday loans anymore. Somehow, Check n Go gave out all of my personal information--including my work phone number and bank account information. I did not ask for or approve or sign for a loan from CMG, but they placed $200.00 in my account without my consent. I have not been able to contact anyone to give back the money.

I am going to close that account to keep them from accessing any additional funds and will pay them their $200.00 when they get around to contacting me. If I can close the account or bar them from access before they try to take out the interest, I will have prevented any overdrafts. But if I can't accomplish that before they can do additional harm, then my rent check may bounce and I will face overdraft fees.

I would like to file a complaint against a payday loan company called CMG Group. Apparently they also go under the name Westbury, and other names as well. They are based off-shore which I assume allows them to skirt laws in this country, but their employees seem to work in the USA.

In October of 2009, we received 300 dollars placed in our bank account that we did not request, speak to anyone, or sign for. We checked everywhere, and asked all over for a phone number or address to send this money back. No one knew how to get in touch with them, and hundreds of complaints have been reported and discussed online. A number I did receive went to a random company who had no idea who CMG group was, and that they did not deal with payday loans.

For a period of time, probably 4 pay periods, they took 90 dollars out of my bank account. When this continued after the 300 had been paid back, they continued to take the money, so we finally had to close our account. We are now getting threatening letters from their hired collection agency, and frequent phone calls from collectors here in New Mexico. They are now saying we owe over 600 dollars! Please let me know if there is anything that can be done, or who you suggest I speak to before we have to involve an attorney. I will be happy to provide any documentation I have.

I've got a $300.00 payday loan via computer. They were taking payments out for about 4 or 5 weeks and stopped so I thought it was paid. About 2 weeks later, a different company SSM started pulling money out resulting in several overdrafts. I went to the bank myself and the bank tried to contact them, and they would not call us back so the bank changed my account. Now, I have 2 different collection companies threatening to take me to court and I don't know what to do please help. I lost 3 week's pay due to over drafts and now it went from $300.00 to $1300.00.

I am filing a complaint against CMG Group, LLC for being a predatory payday loan lender which acquired my checking account number from Check Into Cash online and tried to deposit an unauthorized transaction into my account without my consent on May 11, 2010. CMG has flooded my email client with numerous emails asking that I contact them by phone or access their website to complete an application for a cash advance (which charges a prorated fee upon repayment of the payday loan).

I am also filing a complaint against Check Into Cash Online in affiliation with the aforementioned incident with CMG Group, LLC on May 11,2010. Check Into Cash Online failed to mention within their Privacy Policy that the bank account numbers of its applicants can be shared with their affiliates. My checking account number was given to all of the Check Into Cash Online affiliates which allowed for CMG Group, LLC to perpetrate its unauthorized access and transaction to my checking account.


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