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Consumer Affairs


Citadel International


Consumer Complaints & Reviews

Last year, I went and requested a modification due to being deployed and I had a loss in income. On 2/27/2009, I was approved for the modification and was required to put down a large down payment. But when I received the paperwork, it was not a modification. It was a forbearance and the delinquent payments were to be spread out the full remainder of my loan which was 25 years left. My payments went up from $790 to $1230 monthly and next payment due was 3/1/2009.

I disputed the next payment due date because I felt like the company was placing me back in a hole. I also disputed a forbearance because I could not afford it considering they were my first mortgage and I also had a second mortgage. I was told that my second mortgage did not matter because if they foreclosed on my home, they would be zeroed out. I was told by the manager/CEO of the company I should be happy that they are helping me, that they did not care that I was serving my country; obviously I could not afford the home anyway. I started making my payments on time but my income was 56% of my mortgage payments. Having a hard time paying the mortgage and all the other bills such as utilities became stressful and a strain to me. So I filed for bankruptcy. I then went to the mortgage company and asked for a modification again.

The representative Kyle ** then told me that he would send the documents although I may not be approved. I never received the paperwork via email nor fax. I called over and over, left numerous messages and still nothing. I then received a foreclosure notice in May 2010. I overnighted a dispute letter. They postponed the sale for 30 days. In the meantime, I went to the VA and was able to get a guaranteed approval letter to refinance the loan. They also wanted a copy of my payment history. I overnighted another letter submitting the request. They never received it. I then overnighted a 3rd letter. Still there was no response.

I contacted my mortgage company and left a message on Kyle's voicemail and he never returned the call. I contacted the attorney handling the foreclosure who states they never received any request. I gave them the tracking number and they immediately apologized and stated they did not know what to do with the request along with deployment documents showing I was on active duty, my company commander wanting to help me get current on my mortgage.

Kyle sent me an email on 7/7/10 stating that he wanted to discuss the foreclosure that took place the day before on my property and had an awesome deal for me. He stated my phone number was disconnected and the reason he never called me was because there was no other way to contact me. I then called him from the same cell phone number he had previously been contacting me at. He stated they foreclosed on 7/6/10 and he wanted to offer me cash for keys. I explained to him I was on active duty and the VA was going to help me with my dispute on being so far behind and the refinance and I needed a pay history. He advised me that's neither here nor there. They own the property and regardless of active duty DDOS had not responded to the verification. I was required to take the cash for keys or my family would not have a home.

He sent me some paperwork stating that I could not file a complaint against the company if I took the cash. I had to rush and find an apartment for my children. At this point, I still feel that because this company is considered to be in the oil field business, they are not helping their customers. I tried filing a complaint with the Better Business Bureau and they could not find any information on this company being a mortgage company. I am now asking for your assistance. My property was foreclosed on 7/6/2010.

Early in 2008 my wife and I realized we may be heading into some financial difficulties with a number of our rental properties. In March 2008 my wife attended a seminar put on by Cambridge Financial Consultants LLC at the Marshall Reddick Learning Center, Kettering St., Irvine, CA 92614 Hosted by Marshall Reddick Real Estate Network. There Cambridge Financial claimed to have grate success in modifying existing home loans. After meeting with Grey Y., Tony H. and Dayna S. They claimed they could easily reduce our present high interest loans to 4% or lower and they have an 85% success rate. They also stated they can do this because they have an attorney Craig T. working in there office.

On May 30, 2008 Cambridge Financial Consultants, LLC. at 9660 Flair Dr., Ste 498 El Monte, CA 91731 Requested an up front check made out to Citadel International, Inc. in the amount of $7,749.00 to Modify 10 properties equaling 12 loans. The contact person was Theresa Parungao. (Note the money had to be paid for before they would send the contract.) Contract date was June 12, 2008. Our thought was if they can do even half of what they say they can do we would be able to hold on to our rental properties which represent all of our retirement and get by this tough time.

So we proceeded. They also stated this process takes about 30 days to complete. They also told us not to talk to our lenders during this time as they would be negotiating with there attorney on our behalf. After months and months of promises with no results we were told they do not have an attorney working with them any longer and we needed to get a lawyer they stopped all communication on November 24,2008 and vacated there place of business.

I promptly filed a small claims suit to try and get back some of the money we had paid them and did get a judgment for $7,500.00 as they never showed up in court however we have not as of yet been able to collect the judgment. As it turns out the $7,500.00 was only a small part of the money we would loose do to the fraudulent acts of these companies and individuals.

Since we were advised not to talk to our lenders and they also did not talk to our lenders. Our lenders would no longer discuss options with us and have foreclosed on our properties. We were also left with no time to investigate other options such as chapter 11. The total loss to date is $291,934.62 + in cash and $1,443,936.00 in real estate. And it doesn't stop there. Since these properties were used to produce income we are now on the hook for the deficiency, attorney fees and taxes. This is well over $1,000,000.00

I believe Cambridge Financial Consultants, LLC and Citadel International, Inc. are in fact the same people and Citadel international, Inc was a shell Co. set up to defraud the public by offering false help to desperate people loosing there homes and livelihood in this present economy.

According to the California Secretary of state Grey Y. is the chief executive officer for Citadel International, Inc. and G.R. I. is the agent for Cambridge Financial Consultants, LLC. Both companies are listed to have the same address. Since the Secretary of State dose no policing of there own, people like this are able to put any name they want on the Secretary's Statement of Information. Just change the I to Y and you now have a person that dose not exist and can not be brought to justice.

According to the Secretary of State Craig T. was listed as the owner of Cambridge Financial Consultants, LLC. in 2006. He was listed as the secretary of Citadel International, Inc. in 2008. Do to the fraudlent acts of these people and companies. We have lost our homes and all of our retirement. We spent everything we had with Cambridge Financial Consultants llc. and Citadel International, Inc just trying to hold on long enough for them to help us only to have them take our money and run.

Due to the fraudlent deceptive acts of these companies we have lost to date $291,934.62+ in cash and $1,443,936.00 in real estate with an additional tax, loan dificiency and bank attorney fees of well over $1,000,000.00

Protect yourself against fraudulent loan modification companies like Citadel International, Inc. I paid them $2,500.00 dollars over 1 year ago to perform a loan modification. It was all a SCAM!

You don't have to pay for this service. In California it is illegal for anyone except attorneys to take a fee before they provide the assistance. Under California's Mortgage Foreclosure Act as codified in Sections 2945 et seq. of the Civil Code, all so called foreclosure specialist or consultants are prohibited from collecting an upfront fee from a consumer, even if they work with attorneys or have attorneys inside their shop. Hence, they must perform services before collecting a fee absent being a law firm where an ordinary attorney/client relationship has occurred under a normal retainer agreement. This is all laid out in California Civil Code section 2945.1

My calls were full of excuses by Citadel owner G. Ysidro. I was told the process takes 60 to 90 days and that citadel had a 90% success rate in negotiating with the lenders to achieve a loan modification with interest rates as low as 3%. After I paid them the $2,500 I began to discover how this company really operates. They took my money and ran! I found out later that he filed for bankruptcy and heard that he used all the money to invest properties on the East Coast! $2,500 lost and just endless frustration

They claimed to have helped several people reduce their principal mortgage and interest rates, thereby significantly lowering their monthly payments. Catch? $2,500/ non-refundable fee was due upfront - (I should have sensed something?). Anyway, my loan was not modified and they closed up and left!


Beware of this company. FRAUD! FRAUD!

My husband and I paid Citadel $2,500 for a loan modification and it was all a big scam. They took our money and never did a thing for us. We took them to small claims and they never showed up.. We won the case, but our money, still not in our hands, and now we are in floreclosure.. Beware people, they will make false promises. Don't be fooled like us... I wonder how many other innocent people are out there that didn't fight back..


I paid Cambridge CitadelInternational $999.00 for a Loan Modification on 4-14-2008. No one followed through on my application for a Loan Modification. I left five (5) of my original files with Grey Yisdro CEO/President. He is the last person I spoke to in November 2008. I have left several messages on their voice mail asking for the return of my files. No one has returned my call for 5 months. I have gone to their place of business and no one is there. I filed a police report

I lost $999.00 which I cannot afford to give away. I could have used this money for my mortgage.


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