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Chrysler Financial

Victor of Stonewall, LA April 8, 2008

Victor of Stonewall LA (04/08/08)
I have a 2004 Dodge 3500 diesel that I finanaced for 48 months at 0% interest. I paid it off on Jan. 15 2008 and still haven't received my title. I called them and they claimed to have mailed it out on Jan. 23rd, 2008. They sent me satisfaction of lein which means that I have to go thru the trouble and expense of ordering a duplicate title.

Marsha of Santa Barbara, CA March 17, 2008

Marsha of Santa Barbara CA (03/17/08)
We were forced to file bankruptcy about 6 months ago. We have a car loan with Chrysler Financial, and we did not name them in our bankruptcy. They asked us to reinstate our loan to them and sent us the paperwork to do this; and we signed them and returned them. They tell us now that we must send our payments to them at their bankruptcy section, and we must make all payments through this section. I have tried getting in touch with this mysterious dept. hundreds of times now, and I always get a recording that they are not in at this time.

I have called only during the hours given, and these people don't seem to actually exist. We would like to know our status with them concerning our loan, but when we call the usual Chrysler #, they always refer us to this 'mystery' dept. They won't send us a monthly invoice, and we have asked them to do this; but once again, they refer us to the mystery dept. What do we do now? Thank you for your time.

Morris of Kokomo, IN March 3, 2008

Morris of Kokomo IN (03/03/08)
In October 2005, we leased a Jeep through Chrysler Financial. The lease was for 27 months so in August 2007 we started looking for a new automobile to replace it. The local dealership where we purchased it explained that we must purchase a new automobile with in 90 days of the expiration of the lease or pay a monetary penalty.

I talked to three different dealerships explaining the situation about the Jeep being a leased vehicle and was told the same by all, that as long as I purchased a new vehicle within the time period I would be ok. Not once by any of the three dealerships was I told that if I financed through a different bank that there would be a 318.00 dollar penalty. Chrysler Financial sent us a statement for payment on Feb 7, 2007 for not financing through them.

Wally of Phoenix, AZ February 19, 2008

Wally of Phoenix AZ (02/19/08)
On 1/20/07 I purchased new jeep and financed it with Chrysler Financial. The messed up the paperwork and never mailed me an invoice for payment, and no paperwork was sent to the state for license plates. They started phone calls to a relative (four times a day) asking for payment. When I finally heard about this, I called Chrysler financial and spoke with a person who was of little help and rude. I requested a supervisor, was transferred to gentleman by the name of Sean Sweeney (12/19/07, 8:45 am). I explained the problem of no paperwork to me or the state. He informed me that he takes care of this and would invoice me for payment. I received a payment voucher on 1/24/08 for a due date of 2/05/08 as Mr. Sweeney stated. Now I'm being harassed by them for being late and one payment behind.

I spoke with someone today (2/19/08) and asked for their supervisor and was on hold for ten minutes. A person by the name of JOSH DAVIS finally got on line and asked me what I wanted. I told him about my conversation with Mr. Sweeney, and he informed me that there isn't a Mr. Sweeney and hung up on me. I'm no further ahead trying to solve this problem that I didn't create.

IF CHRYSLER FINANCIAL WOULD HAVE CONTACTED ME RIGHT AWAY, THIS ALL COULD HAVE STRAIGHTENED OUT. MY CREDIT WITH THEM AND EVERYONE ELSE EXCELLENT (HAVE HAD ANOTHER ACCOUNT WITH THEM SINCE 2005). CHRYSLER HAS STATED THAT, BUT NOW I'M SUPPOSED TO DOUBLE UP ON PAYMENT, WITHOUT AN INVOICE. WHAT CHANCE OF THEM CREDITING THE RIGHT ACCT. WHEN THE PAPER WORK CAN'T BE SENT TO THE RIGHT PEOPLE? I NEED HELP.

Vicki of Ft Mcdowell, AZ February 13, 2008

Vicki of Ft Mcdowell AZ (02/13/08)
Logan of Chrysler Financial called on 1/29/08 stated he needed to get a hold of my neighbor, he had been trying to contact her for two months.I then asked him who he was and how did he obtain my personal information He replied from the directory. At that point I wrote his name and number down and said good bye. I know that my neighbor is avoiding Chrysler Financial for two months, this I do not need to know. I do not know how he obtain my phone number and name or even how he geographically put my neighbor and I together.I personally do not know or have met my neighbor as of today. How can this happen when my personal info is unlisted?

Unsure about my Privacy, who will he give my personal info to? How can a chrysler financal get this information?

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