Chrysler Financial

My husband and I purchased a new 2005 Dodge Stratus in March of 2006, for about $15,000. We were financed through Chrysler Financial for the full amount on a five year contract, making payments of $372 per month. We had made a few late payments early, but on our monthly statement we received from Chrysler Financial, it had a section on the statement itemizing what all charges were, and what our new payment was. On this bill, it had a section specifically for "all other charges and late fees". Ours always read $0, even though admittedly we were occasionally late. Also, whenever I would call-in our payment, the automated voice would say "your payment with all other charges and late fees is $372". Thus, we were being told there were no late fees incorporated, and the only thing detrimental was being over 30 days late, would report negatively on our credit report.

I had called in once, and spoken to a customer service rep, and was informed then that every day, our payment was late, we were being charged $4 per day. Wow! My husband called in after I had told them what they were doing to us. He spoke with a customer service rep, and that representative told us the lady I had spoken to, had no idea what she was talking about, and we weren't being charged $4 per day we were late. Thus, the result, we were in fact being charged this daily late fee, and it was being hidden from us. They did not show it on our monthly statements, even though it had a section for it, and the automated voice recording told us we had no additional charges and late fees. Our car got repossed in 2010, due to my loss of a job. We owed over $7,000 on the car, after owning it for four years on a five year contract, and purchasing it for $15,000. We feel lied to, and cheated by this company. Someone please help us get our money back!

These past 2 years has been nightmare for my entire family. It all began when I purchased a 2006 Dodge Caravan at Mann Chrysler Dodge Jeep INC. in Mt. Sterling, KY on 6/5/2007 for the amount of $24,995.94 with the Sales Tax of $959.00 included. I gave cash of $1000, 00 and a trade in vehicle-2003 Ford Focus for $6,193.00 as a Down Payment of $7,193.00. This left me with an unpaid balance for the 2006 Dodge Caravan of $17,761.94 which the financial provider, Daimler Chrysler, agreed on an annual percentage rate of 10.79.

I began doing my monthly payments of $349.55 for 38 months (from 7/2007 to 9/2010), which calculating the amount I paid of $ 13, 282.90 in total. The amount included the principal payments as well. On 2009, my husband lost his job after surgery which and began receiving unemployment of 1,300 monthly. This left me as the Head of the household paying more than 50% of the bills and mortgage with a yearly income of 33k with a net income of 1842.00 for a family of 7. We had 4 school children living with us and one school child that would visit during weekends and holidays. We just couldn't keep up with our living expenses which includes medical, child support, mortgage, car insurance, food, children, school loans, etc.

I asked Chrysler Financial (mind you the financial institution has changed their names several times to Chrysler Financial Company LLC, Daimler Chrysler Financial North America LLC, then to Daimler Chrysler Financial Services Americas LLC, then to Chrysler Financial Services of America which were my initial providers for the vehicle then to TD Auto Finance LLC do to hardships) to consider a lower payment of $250.00 and explained my situation to them assuming they would work with me since Ive made faithful payments for 38 months. Chrysler Financial declined and stated that I needed to make the full payments agreed. I've always thought institutions would rather work with a consumer than lose a consumer. The only solution provided by the Financial Institution was to move the date 10 days to allow us time to make the complete payment. It agreed not report late payment on my record. This left me feeling hopeless. I needed my payments lowered, not a temporary fix.

More than once I contacted them to help me that I wanted to make lower monthly payments, keep the Van, but Chrysler Financial would refuse to help. I was overwhelmed with bills and a family to maintain and provide that we fell behind on my Chase Mortgage monthly payments of $998.00, utility, children school payments for lunch, medical bills, school loans, the van payments of $349.00 and other bills. This left a strong burden upon us and our children. After noticing that we just couldn't make the payments and owing Chrysler Financial October's payment, we agreed to return the Dodge Caravan on November 30, 2010 back to the Dealership. It was a voluntary repossession.

We did not hear from the dealership where we purchased our vehicle from, since he stated that not to worry he will make sure that he notifies Chrysler Financial about the voluntary repossession . An entire month went by, when I received a letter from Chrysler Financial on January 8, 2011. The letter stated the actual sale date for the vehicle will be 1/4/2011 and days after until sold, it will be sold thru private sale, it will be sold by Chrysler Financial, and if interested on purchasing back the vehicle I must renew my contract and pay the amount of $690.52 or second option I must pay the full amount of $ 11,430.92. I remember calling about renewing my contract and they stated I couldn't due to late payments owed and repo. They then stated I should go to my personal institution or institution of choice to renew the contract. When I asked how the vehicle would be sold, and how much would be owed if sold. They stated it wouldn't be much perhaps less than $4,000.00.

She also stated it might be sold in an auction. Again, I felt hopeless. I phoned my regular credit union bank and they informed me that I wasn't eligible for a car loan due to back pay and repossession even if the repossession was voluntary. I felt as Chrysler Financial was misleading me to believe that I could take out a loan to renew my contract. I was flabbergasted to find out that it would not be in an auction but thru an interested party. I later learned that the interested party was the dealership that I had purchased the vehicle from! I was furious to find out in a letter received from Chrysler Financial on 2/10/2011 that the Dealership purchased the vehicle for only $6,300.00 which leaves me owing Chrysler the deficiency balance of $5,353.92. I felt disgusted, mislead and used from Chrysler Financial and from the Dealership as well. The amount owed includes post repossession, legal fees, disposition expenses, etc. With my husband unemployment of , and my teacher's salary of 33k we were falling behind on several payments, we decided to Short Sale our home. This was another burden for the entire family. My kids suffered so much.

At the end of April 2011, I received a letter from Synergetic Communications Inc collection agency. It was a third party collection agency working on behalf of Chrysler Financial. I quickly phoned the agency and they stated that a claim was made and I must pay the deficiency balance of $5, 455.17. I agreed to make monthly payments of $ 105.00 until for the deficiency balance owed. The amount of $105.00 would be atomically taken out of my account since it is the only way they would accept the monthly payment from me. Payments were made from April to July of $105.00. In the middle of August 2011, I received a letter from Weltman, Weinberg, Reis Co., LPA Attorney Law indicating that the law firm had a duty to collect an amount of $5,223.05 on behalf f of Chrysler Financial. I immediately called the law firm, spoke to a man by the name of Lloyd. I question him about the letter and to find out what why must I pay them the deficiency balanced owed to Chrysler when I was already making payments to Synergetic Communication collection agency for the amount of $105.00. His response was that Chrysler Financial was no longer working with the collections agency, that Weltman, Weinberg & Reis Co. LPA are now the debt collectors for the deficiency balanced owed.

I asked why wasn't I informed in advance about the change, he state that is why the letter was sent to inform. I asked what must I do, and what happened with the amount I paid previous debt collectors, would it be credited to the amount owed? Well, his response wasn't soothing, only $200.00 was credited and he made a firm statement that an amount of $105.00 could not be accepted as the monthly payment any longer from Chrysler Financial. They wanted me to pay close to $200 a month! I just couldn't believe again what was happening. I told him that I was currently unemployed for I lost my job on June 2011, my husband has a part time job , and we had children to attend, rent, utilities, plus bills to pay . He wasn't willing to make changes, he was cold, and refuse to help me in any way. He did state I can make payments of any kind but if the full amount asked is not being provided, that further actions would be taken by their Law Firm and Chrysler Financial. On November 2, 2011 at close to 8:45 pm an officer appeared at my door step and provided me with a Civil Summons from the Court Justice of Kentucky. I was being sued by TD Auto Finance, LLC / Chrysler Financial for the amount of $5,173.05 and extra fees. I just could not believe my eyes.

The officer was kind enough to state that I had 20 days to write a letter providing concrete and thorough information pertaining to the case. On the first week of May 2011, I was pink slip. They were doing away with my position at the school. By now, our hope and faith was diminishing but the love we had for our children and for each other has kept us going. We needed a miracle! We had buyers interested on purchasing the house from us thru short sale on March 2011, and we needed to move out of the home by May 27, 2011. My husband finally was called to work as a TSO part time making only $1,250.00 a month. I began to collect unemployment checks at the end of June 2011 to the beginning of July 2011 for the amount of $1,400, and my two oldest began to work part time earning minimum wage to help with what they can.

We decided to move closer to my husband's job to save money on transportation. I have applied for work, but to no avail. This has left me broken, hopeless, depressed and stressed. We are middle class Christian, humble, caring, integral, individuals that teach our children and our children's friends to always do right, to acquire education, to work hard, to be loyal, and responsible citizens with everything they do even with their money; to always say the truth even if it hurts them. We have taught them to be involved at church, in their community by giving and helping the needy. We are a family of 5 plus my 2 step children living on a yearly income of $37, 000. 00. We have lost everything and we are trying very hard to survive with as little as possible.

I admit I made a bad mistake by not doing my homework when purchasing my first car as a woman. I was swindled. When I feel on my payments my loan was sold to TD Financial and I never received any notices concerning my account after that. Since my car was repossessed for almost 3 months, I just found out where it was. I had the police looking for it, but never found anything. I then call TD Financial after I made a $3,500 payment in April to see what was going on.

I found out my car was sold I never received any notice from Chrysler or TD Financial. Now my property is gone that was in the car and the car is gone. I only owed $ 4,000 more from $19,000. They never gave me a chance. They just sold it and threw away my property. What can I do, should I contact a lawyer? I so upset and really hurt and on top of that it's on my credit report.

I made a mistake by accepting the loan. I thought my loan was through AAA, but they pulled a fast one on me and switched it without explaining that I would be paying Chrysler Financial that's why my payments was higher and that's why they told me it was a good thing because my interest rate would be lower. It was all a scam and I want some action taken against both companies!

When we returned our leased Jeep Grand Cherokee, we were notified that there was a tax bill due which was exorbitantly high. When we checked with the Fairfax County Department of taxation, we discovered that Chrysler had listed the lease as a business instead of a personal lease and that the tax rate was three times of what it should have been. I arranged a conference call between myself, Chrysler, and the tax folks at Fairfax County where Chrysler was appraised of what they needed to do to get a "tax relief" because they had paid too much. The unnamed person with Chrysler related that we would probably be due a rebate because we had overpaid the bill.

Last fall, a collection agency started harassing us about an unpaid tax bill from Chrysler, which we paid, because they said that the adjustments had been made. We just wanted it to end. However, in the last month, we've gotten calls at home and work about another $52.95 due for taxes (which I've paid again). When I called Chrysler/TD Bank, a Mark ** said that the record reflected that the adjustment for paying too high a rate in taxes was never filed, only for a month that I didn't have the vehicle.

This has been going on for at least four years and we were never billed for these amounts by Chrysler. We had no knowledge that it was due until we were contacted by collection agencies. In the first place, we should not be owing them anything because they were the ones who submitted the lease information to Fairfax County, which resulted in the wrong tax being collected. When I requested for something in writing today regarding my complaint and what was being done, Chrysler refused and wouldn't even send an email.

I am not getting any resolution on getting a property tax bill prorated by TD Auto/Chrysler Financial.

We turned in our leased vehicle in February/March 2011, and they refuse to prorate the annual property tax. They stated that I must pay the full amount, and they might reimburse me.

This is not the right way to do business ever! We have had nothing, but trouble trying to finish this lease as it is, and now they won't even treat us right with this part. This kind of treatment needs to be stopped!

I have been through numerous agents, tax people, DMV, and the dealership to get some kind of resolution. No one can help.

Please, report this company and the way they are treating their customers.

Thank you.

I leased my second Dodge while I was still living in Michigan. The dealership that I had leased my vehicle from went out of business six months later, to my surprise.

I had leased a 2006 Dodge Durango. I was on a three-year lease. I made my payments on time, even when I was laid off. I moved to Arizona in 2007 to teach. If anyone knows, teachers do not get paid the summer months (June and July). I informed Chrysler Financial of this and called to speak to a CSR. I asked if I could put delay my payments once school started back in August 2008, that I would catch up once school is back. I was told that would be no problem.

Well, a week after school started back, I walked out of my door and there was a tow truck blocking my driveway and the man stated he was there to repo my truck. I couldn't believe it. I told him there was a mistake. Plus the fact that Chrysler never sent me anything saying they were going to do this.

I immediately called Chrysler and the CSR stated that she didn't see any notes stating that my vehicle was to be repo. The repo driver gave me another number to call, and I got this snide-talking man. He stated the CSR should not have told me that I was approved to delay my payments. I explained to him why I wanted to delay the payments and that school just started back and would be catching up on the payments. He said that was fine, but I would still have to relinquish the vehicle and catch up while the vehicle sat at the repo yard. Yes, then I would have to pay a storage fee for that.

I wouldn't get a check for three weeks. Of course, I was mad and couldn't believe that Chrysler wouldn't work with me. The worse part was that I only had about six months left on my three-year lease. Chrysler then auctioned my vehicle off two weeks later. I know this had to be illegal, just a way to bully the consumer, get over, and extort money from the consumer. Unfortunately, people like myself are not able to afford an attorney and have to fight by themselves. Wish me luck people!

We purchased our 2005 PT Cruiser Convertible new from a dealership. At that time my husband, Robert, & I were both employed. We have been paying $750 per month since this time. In September of 2008 I left my job due to stress. I have been unable to find a job since due to the economy. My husband is a full time minister who makes $700 per week gross. We have asked Chrysler to lower the interest rate or reduce our payment in half numerous times and have even written a letter. We now owe approximately $7500 on our car and cannot continue to make the payments anymore.

As of May 10th we are 2 payments behind plus late charges. They continue to tell us that they cannot help us. We do not want them to repossess our car but they assure us that they will do so if we cannot make a payment soon. Will you please help us get them to reduce the interest in order to lower our monthly payments to accommodate our current income? The stress of this payment is wearing on both of our health and we simply do not know what else to do other than let them repossess our car. Thank you.

I live in NJ and I had my car repossessed once before and this time, I was very careful to make my payments. On Jan. 20, 2011 they called and told me I had to make a payment. I told them I would make a payment that evening. I called them the next morning so I can talk to someone and not do it through the automated system. I made a payment the next day, Friday, of half the amount and told them I would pay the rest on Monday, once my paycheck fully clears. They told me that my account would be secured and that it was okay to pay this way. They put me on hold and got the okay from the manager. 3 hours later, they repossessed my car. Now, my car was repossessed twice and they want me to pay for the entire car. I only have 2 months left to my lease. This really doesn't make sense and I don't know what to do.

On March 3, 2007, I bought a Dodge from Svanda Chrysler Dodge in Sparta, IL. On March 10, 2007, I cancelled the service contract for $1,670 and GAP insurance for $595. I was told by Stephanie **, the business manager, that those amounts would go on the end of my loan. I assumed that she was truthful and that was actually what happened. She sent me a letter (that I still have) stating that I needed to sign the enclosed check and mail it back to her so she could forward it on to Chrysler Financial and it would go on to the principle of my loan. I did that and received notification from Chrysler that it was, in fact, cancelled. I assumed all was fine.

A month ago, I traded in my Dodge, and Toyota paid off my loan. On December 20, 2010, I received a letter stating that the dealership owes me a refund for the service contract/GAP insurance since my contract was paid off before the maturity date. This alarmed me right away, because I knew that I cancelled them both in 2007. I have called Chrysler several times and am told that they tried sending the dealership a refund check but that it was returned "undeliverable" in 2007. I was also told today by Chrysler that they tried to send a check yet another time, but it came back undeliverable again.

Two problems: One, Svanda Dodge lied. I was told that this amount would go toward my loan, which was not the case. Two, Chrysler cancelled my service contract (kept the money) and never put anything on the end of my loan. My correct home address has always been on file with Chrysler. I was told today that because of the length of time, I probably won't see a refund, but a manager will call me back. The person I spoke to also told me that because of their bankruptcy in 2009, I probably won't see a refund. But a manager will have the final say. This manager is in meetings all day.

This makes me so sick to my stomach. This is so much money, that I assumed was put on my loan, because that is what I was told. Svanda Dodge is now out of business, but Stephanie is at another Svanda dealership--Chevrolet. I spoke to her today. She remembered me and basically told me I'm ** and she could not care less. If you could help or know anyone that can, I would really appreciate it. I don't know what to do at this point. I paid $2,265 for something that I never used or had the chance to use.

We leased a Chrysler Sebring in 2008. It was up on Dec. 31, 2010 and was returned Thursday, Dec.30, 2010 at a dealer near us and not the one an hour away. Never were we ever late with a payment and the car was returned with a little over 6 thousand miles on it. The car was kept in a garage when not driven and the leather saw little use. I was usually the only one in it. We have no children so the back seat was used a couple of times in three years. We were told we should have been provided with three papers and we must go back for the copies. A letter came in the mail today stating we owe $463.25 for lease end. We were told it was on the first or second page of the document and were informed of it three years ago. I do not know how they can charge that amount for returning the vehicle in excellent condition.

I had a lease with Chrysler financial when I gave back my car to the dealer. I kept getting phone calls that the car wasn't returned, so when I received my last bill, I wasn't paying it, until I knew what I have to pay so they charged it off. My credit score dropped because it shows a charge off.

My daughter totaled her car the beginning of the year. The insurance paid off their amount and GAP paid some. And Chrysler sent us a zero balance statement. It appears now that they did not collect $700.00 for they are saying unpaid finance charges or whatever. SRA, I believe it is, keeps calling and making threats as they expect us to pay the past due whatever charges after giving us a zero paid balance. These people are ** and I need to beat them at their own game. Any thoughts, folks?

I (foolishly) co-signed on a lease for a jeep for my son. He has had difficulty paying in a timely matter, but always pays, including late fees. Last week, two of my neighbors came over and stated they had received a call to call Chrysler Financial and left a name and number. I cannot believe this practice is legal and at the very least is unethical. Chrysler Financial is just plain wrong to handle business in this manner!

I was hospitalized and later diagnosed with cancer. Once released from the hospital, I began home treatment and had IV medications 23 hours a day. I was also on quite a bit of pain killer and not very cohesive. I became late with my loan payments and called CF and explained why. I was told they would put the payments on the end of my loan. Just before the third payment was due, I began receiving endless phone calls. I kept trying to explain to them that I was hooked up to a pump and would make the payments once I was physically able.

They would call me at the very least 8-10 times a day. One guy told me I should just go ahead and die so I wouldn't have to worry about paying. He called me a lowlife and said he would take the money from my checking account. He continued calling me and threatening me from different phone numbers. I called CF and asked to speak to a supervisor. I was connected with Mr. Beardon at **. I reported exactly what had occurred and gave him the name of the gentleman and the various numbers he had called from.

I was placed on hold while Mr. Beardon confirmed the phone calls. I was told that the guy had given me a wrong name and that it would be handled. Mr. Beardon also told me that I could make up the payments I was behind on the day I was to be unhooked from my IV's to go to a doctor appointment. He said he would put the payment coming up on the end of my loan. I called Mr. Beardon after leaving my doctors office to tell him I would be mailing the payment.

I was told by Mr. Beardon that I had to pay other fees and that I must also send it via Western Union. I told him I had no idea if my town even had a WU and was told to do what I had to find one. As sick as I was, I had to drive to a neighboring city to send the payment. I called Mr. Beardon to notify him it was sent. A day or two later I received a voice mail from Mr. Beardon stating that he had received my payment and " had fulfilled part of the agreement and that would do the same.

About a week later I received a call from Mr. Beardon informing me he needed me to sign a paper outlining our agreement. I told him I would. I told him to mail it and that I would mail it back as soon as possible. He said he needed to fax it. I told him I didn't have access to a fax so he would need to fax it. Again, I got endless phone calls. Each time I told them to mail it. The calls became so harassing that I contacted Congressman Gene Green's office because CF had just received billions of dollars of bailout money. When I explained the situation, the staff member, Steven, instructed me to have Mr. Beardon fax it to their office and he would then mail it to me.

I contacted Mr. Beardon and gave him this option. He agreed. The next day, I called the Congressman's office to see if they had received the agreement and was told they had not. I left several messages with Mr. Beardon and with a Ms. Thomas. I was eventually contacted and told it had been sent out in the afternoon. I told Ms. Thomas that the Congressman's office had already closed and that no one would be back in until the following week.

Again I started receiving the endless phone calls. I kept explaining that even when the Conrgessman's staff received it, it would still need to have time to travel the mail. As soon as I got it, I mailed it. Unfortunately, the next morning, my truck was repossessed. I immediately called CF and was referred to the "redemption center".

I was hung up on twice. The third time, I would get my truck back when they decided I would get it back. After a few days I contacted Congressman Green again. I continued contacting the redemption department and was told my truck had been towed to Dallas and that it was scheduled to be sold in a few days. I was informed the only way to retrieve my truck would be to travel the 500 miles and pay the auction yard. After Congressman Green's office involved itself, I was put in contact with Shawn **.

He agreed to return my truck. I explained my concerns about it being damaged during towing because my anti-theft device was activated and my wheels were turned and locked. I also informed him that I had a significant amount of cash that I had withdrawn from the bank still in the truck. He assured me that if any damage occurred he would personally have it corrected. It was almost 6 weeks before my truck was returned and it was returned unsafe to drive. I immediately contacted Mr. **. Six months later, he has yet to fulfill his assurances to repair my truck. He has blocked my e-mails and changed his phone number. Shawn ** is a liar.

I have requested to have my monthly statement sent to me every month. I have not received one for the last 3 months! I have been sending my payments in a timely manner for the last 41-1/2 years! I would appreciate my statements sent out in the same timely manner! Thank you.

Need help with Chrysler Financial. Long and short of this story is my son (career military) leased a vehicle in 2008 and I co-signed for him. He received orders for an overseas deployment and had to break the lease this January (yes we are aware or the, Soldiers & Sailors Civil Relief Act, as is Chrysler). The problem is they agree, that the dealer had possession of the vehicle in January but because they didn't have all the paperwork from their dealer, we are responsible for late payments from January until June when I refaxed all his paperwork and orders.

After arguing with these morons for 8 months the amount has been dropped from $2600.00 to $900.00. But we are still being held responsible from their own incompetence. At this point I can get a lawyer (which will probably cost me more than $900.00) or pay these and get this over with. Second big problem is they have already reported and have it noted on my sons and my credit report, and I am unable to complete my home re-fi. Any ideas would be appreciated. Trust me there are may more stupid stories here than I care to document but will, if it helps!

I have been a few weeks late on my payments to Chrysler Financial on occasion. Each time they continue to call constantly. They call my house, my husband's work, and now my work. They have been so rude on the phone that I refuse to even speak to them. I literally got off the phone crying once after speaking with them. What can be done to stop them?

I am in the midst of an divorce, forced to relocate across country, and have been making payments the best way I can, without going over 3 months of nonpayment. Yes, I began ignoring the 10 daily calls on my phone, because the last thing I want to hear is someone attempting to force a payment out of me, when I can barely pay for rent.

While at work, I receive a call from a young man who stated that he wanted to take full payment today (2 payments are over due). I explained to him that I was very busy at work, and will call as soon as I get home. His response to me was that if I was working, then I should be able to make a payment. Immediately, I was upset, because of his condescending comment. I informed him that of his unprofessionalism, and I will call Chrysler Financial when I got home, and hung up.

When I got home, I called and informed them of the previous rude demeanor. The woman told me that basically, it was warranted because of my late payments. I proceeded to tell her that I will make a payment after obligations that are priority take place. I fully informed her that I have to take a trip to Hawaii to pick my children up, and when I make the hotel payment, I will make the remaining balance. She stated that she needed a date, so in the midst of looking for the information, she began to question why I couldn't pay all of it now, because that's what I need to do. Again, I told her of her condescending tone, just like the first caller from that morning, and told her that I was not liking her at the moment and wanted to speak to someone else.

Her supervisor came on the phone, and iterated the same thing. I told him that I understand of my obligations to pay my car payments, but I was having difficulty at the moment. I too began to tell him that I need to get my children from Hawaii, in which he questioned why they couldn't travel alone. I informed him that they were 2 and 5 years old. Again, he began the obligation of paying my car payments, and that by signing the contract, I was setting in stone future obligations that basically have nothing to do with my situation, only making my payments.

I informed him that this was a useless conversation, because if he wanted to set the date from my pay schedule, he could do that. I understood that they couldn't take partial payments, and I understood that, but didn't need to be lectured as if what I have going on does not matter. He also kept haggling me about getting money from a different source. I informed him that if I had, I wouldn't be late. I just wanted to let him know that you should not talk to people however you feel like because you do not know what that person can be going through. He took my information and hung up.

I have dealt with more people from Chrysler financial, who are not tactful at all, than those that are. You should not have to be so rude, knowing it's not the best of times, with a very defensive approach. Because I had to set payment dates, my payments of course will cost more because of the extra expenses I incur from them automatically removing the money from my checking account. Their bullying manner, forces you to accept the automatic payments, just to not deal with them.

They repossess our car and we ready paid 90% of the car. 50 payments $33,500. We owe $8027.19. They repossess the car because we have two payments late. Was when we was without work. Now we have the job and we need the car. Please help us. We found $4000 in this moment but they said they need all the money. We tell them we can give four more payment the $1000.00 in the next four months but they don't want. Please help us. We are depress about this because we almost pay. The Chrysler account is 1010800263. Thank you very much.

Went To Trade In Car. No Record On Credit File For Loan of PT. Chrysler Claims Mom was Primary and I was co-signer, which couldn't be possible since I was the one who initiated the car purchase. Chrysler says because SHE didn't reaffirm on the car, it is completly taken off my credit history. Chrysler REFUSES to put it on my credit report even though Im still paying it. Got Payment History from Chrysler and my name is NOT on there at all anymore.

What can I do? I am at a loss. My credit is tanked, and this was helping me get it back up. Now I have NOTHING to show for 6k worth of payments. Please help, I don't know what to do. Chrysler just says "This is how it works" and the car is failing, and I don't have money for a lawyer, and a new car MINIMUM down payment is 2k which I do not have either. no credit history. Cannot get new car.

I couldn't pay lawyer anymore so I just put truck in garage and was devastated, because finance company said even if I gave truck back they had sued me and I would still owe $20,000. Already paid $15,000, They want truck back, plus I still owe $20,000, and lawyer fees. I am only listed as spouse on contract. I was not their when truck was bought. My money was used to buy this truck and my ex signed a paper stating we were both owners of the truck. I have a family that I raise on my own. I cannot lose anymore money with lawyers that can't resolve this in my favor. Please help me with this. I do have the judgement papers they sent, e. I'm praying for a miracle. Thank you

Very rude customer service experience. He was not willing to listen and he did not communicate to the other representative about the previous arrangements that were made.

I had leased a Dodge Durango and turned in the vehicle at the end of my lease agreement in August 2008. Approximately 2 weeks after, I received a letter from Chrysler stating that I owed $2,309.00 for excess miles beyond my lease agreement. I contacted Chrysler and informed them that I did not have the entire amount and inquired if they were willing to set up a payment plan.

I was refused and offered no other option. As such, I made payments over the course of three months, which they cashed. Either in November or December, the account was turned over to ARM Accounts Receivable Management, Inc. for the remaining balance of $1009.89. I was never contacted by Chrysler that they were turning the account over.

I paid the balance in full and soon discovered that Chrysler placed a charge off on my credit report. I am extremely frustrated and I made numerous attempts to address this matter without success. I think that what they did is not legal and I really just want the item removed from my report. This has really affected my credit in a negative manner.

We get numerous calls per week and per day from Chrysler Financial. Our account at times has been 60 to maybe close to 90 days past due? I'm not sure if we have been that past due with Chrysler. This account has been one we have kept more current during the past year and a half. At the present time, our February payment was late, at 30 days past due and our March payment is now due. I tried to make my February payment over the phone on Friday 3/26/10 and was told by a man name Jermaine that he could not accept my payment of $283.43 and that he would only accept a payment of $380 or nothing.

After getting absolutely no where with him, he hung up on me, so I called back to luckily get a nice woman who accepted my payment along with a $12.95 Western Union fee. We now owe for March which is not even 10 days late, around $80.00 in late fees, and we are still receiving harassing phone calls daily. We received a phone call last night telling us that our vehicle is out for repossession because we are not following our contract? Today we received a "right to cure" notice for the $6xx.xx dollars, but we paid the $283 last week, so that leaves the March payment and late fees. We are feeling so bullied and we don't know what our legal standing is? Do we even have a leg to stand on? Can you help?

I agree, Chrysler Financial can't reconcile payments made by their customers. I leased a car in August of 2007 and my father co-signed with me. In July of 2009, he filed bankruptcy due to my mom being ill with cancer and couldn't afford the medical bills. He made sure that my name was clear of the claim with his lawyer. I always paid my payments on time through their website with no problems. However, after my father's claim went through, they discontinued my allowance to make payments online. With that being in effect, I was forced to call and make a payment (which incurs a processing fee) or mail a check. Each time that I tried to explain to them that I had nothing to do with the bankruptcy, they didn't want to hear anything about it.

I fell behind in the summer of 2009 with payments due to trying to help my parents out with medical bills. However, I caught up and at the end of 2009, I made 12 months of payments. I have my bank statements to prove the electronic payments and checks that were mailed. I made a payment in January of 2010 and then missed February. On 3/18/10, I called to catch up on my payments and the representative told me that I owed January of 2010. I asked for them to send me the statements to show that they have the months mixed up and I'm 30 days late, not 60 days. Their response was they couldn't discuss with me because of the bankruptcy. Once again, I tried to explain that I had nothing to do with that claim and I should be getting statements and a fair explanation as to why they keep screwing up my payment history. In any event, I made a payment of $758.00 to be up to date on my account.

On the morning of 3/19, my Jeep was repossessed. When I called Chrysler, they told me that the representative forgot to cancel the order and that I was indeed up to date on my account. But I need to call their redemption center. I called them, and they then told me that I owe what is left on the loan. When I questioned that and proved that I made payments the prior day, they then told me that they need to review the account with a manager and someone will get back to me within an hour.

They never did. I called three more times from 8 am 1 pm. They kept telling me that they couldn't give me any information on what was being decided. Finally, I called again and they told me they reviewed the account and that even though I made the payment on 3/18, I still owed March's payment (which was only 2 days late at this point). So much inconsistency it's mind blowing.

They than proceeded to tell me that in order to get the car back, I had to pay the repossession fees + March payment + a copy of mine and my father's proof of income + a copy of the insurance policy with Chrysler as the lien holder + 6 recommendation letters. I seriously blew up. I was willing to make an extra payment if that meant getting my car back (even though my bank statements show I'm up-to-date). But I will not be bullied into providing paper work and extra fees just to delay their process and win more money out of my pocket.

I have all of my statements printed, copies of cleared checks to prove I'm up-to-date. Additionally, I have an appointment to see a lawyer on Monday night. I much rather pay the lawyer fees and get the car back than pay Chrysler any more money that is not owed to them at this time. They want to fight, I'm ready. I will go all the way to the Attorney General's Office on this one. They had no reason to repossess my car. They screwed up, the repossession guy never got the canceled notice, and now they want me to pay the damages. No way.

Several payments on my simple interest loan from Chrysler were misapplied and I was charged future interest, which according to Chrysler, they do not do. I have made several requests to someone to explain the charges, and these have been refused. I have been repeatedly told that they do not know why the payments were applied like that. I have been calling since 01/02/10 about payments that I have made on my account.

My loan is a simple interest loan that has consistently been paid ahead since June 2008, three months after my loan originated. Upon seeing that my extra payments were not being applied to the principle, but to interest only, I called and was told that it was no problem to have Chrysler adjust these payments. At this point, I did not express which payments should be adjusted.

A few days later, I was charged a past due amount on my account and my balance was approximately $2,000 more than what it had been. I then specified that I did not want to owe more than I already had and spoke with someone that said that he would have the payments adjusted so that any additional would be applied to principle and that he would have it done so that there would be no past due amount on the account.

Around 01/06/10 or 01/07/10, I called in to address the past due amount and have my payments readjusted. I spoke with a man and informed him that I should not be past due, as I was paid ahead, so I wanted to have my payments readjusted to correct this. He asked me, "What are you trying to pull?" I explained that I should not be past due and eventually spoke with another associate about the issue. After speaking with the later associate, about a day later, my balance was at the lowest it had been. I then noticed that the number of payments made in 2008 had not originally been applied correctly.

On 01/08/10, I called in again to have these payments correctly applied so that the interest paid was only the actual interest due, not future interest, and the rest applied to principle. This too was done incorrectly, and I again owed more, with a past due amount and charges resulting from this.

On 01/11/10, I called in, was placed on hold and connected to collections. I informed the man that I should not be in collections, as I had been paid ahead but had payments adjusted, and that I just needed them to be readjusted and requested that he connect me with customer service. He replied, "You are not calling the shots, ma'am." He then said that he would take a look at the account. I was placed on hold for five minutes. He said that he would connect me to customer service. I was told by the customer service rep that my account was in collections and could not be brought up. I requested that I not be transferred to collections and was again placed on hold for five minutes.

I was eventually connected with Mr. ** and we discussed correcting the payments and reapplying to take my account current. He said that he would call me in a week after the account had been adjusted. He never called. On 01/13/10, I spoke with Ms. ** about my account. She informed me that the work order had been completed, but I informed her that the payment made on 04/15/09 had not been reapplied per my last conversation.

I called on 01/27/10 to inquire why the payments from June 2008 to August 18, 2008 had not been correctly applied. As per my conversation with numerous Chrysler employees, Chrysler does not charge future interest. The man said that he could not explain why this was and faxed me a copy of all my payments and the adjustments that had been made. He also put in a request for someone from the financing department to contact me by Tuesday of the following week.

On 01/29/10, I called in again to make sure that I understood my loan correctly so I could make sure that my current balance calculations were correct, as to what it should have been--had the June 2008 and August 2008 had been applied correctly, and funds were not misappropriated. Again, I was told that Chrysler does not charge future interest and the representative was unable to explain what the charges were.

I requested that my payments be readjusted to what they were when my balance reflected it was at its lowest point, via adjustments Chrysler had made--that was reflected on a 07/14/09 payment. I also requested that the June 2008 and August 2008 payments be reapplied correctly as regular payments, as they should have been the first time they posted. Again, I repeated my request to speak with someone that could explain the misappropriated funds,

On 02/04/10, I received a phone call from the resolution department and he said that he could not explain what happened in 2008, as he did not understand the finances. I again requested that the 2008 payments be applied as regular payments and requested that a payment made on 01/04/10, 1/26/10 and 02/01/10 be applied to principle only. I also said to please leave the 01/18/10 as is, a regular payment. I informed him that I was disputing the balance until my payments were adjusted properly and requested that no per diem interest accrue until this matter had been solved.

On 02/05/10, I looked at my account online. None of the 2008 adjustments were made and the 01/18/10 payment had been applied to the principle only, as a curtailment. I spoke with a woman and asked if there was anyone I could speak to that had answers about the financing and how payments had been applied in 2008. Again, I was met with, "You cannot speak with anyone from that department," and she repeated that they do not charge future interest.

She offered to put a supervisor on the phone and I declined, unless they could explain those charges. I again requested that the 2008 payments be reapplied as regular payments and requested that the 01/18/10 be applied as a regular payment. I informed the representative to note that I was disputing the balance until my payments were adjusted properly and requested that no per diem interest accrue until this matter had been solved, and she replied that it was not possible.

On 02/06/10, I spoke with two associates, one named Lucy **. I asked Ms. ** as to why the changes to my account for the 2008 payments had not yet been made. She told me it takes four to five days. I informed her that some changes had been made on 02/05/10, including one I did not authorize. She informed me that there had only been a complaint made. I told her this was incorrect and pointed out the fact that a payment for 02/01/10 had just been adjusted per that 02/04/10 conversation. She told me I was wrong and was actually requested on 01/29/10. I again told her she was incorrect and she then transferred me to Laura.

I informed Laura that in the past, when I asked associates for their employee number, they told me that they did not have one and could only give me a last name. She informed me that no employees were allowed to give out last names and could only give out employee numbers. Again, I was informed that she could not explain the payments. She also read back to me the work orders and what had been noted on the account, after I told her there was a work order placed on 02/04/10, which she said there was not.

I expressed my concern to her that people were not noting what the requests were or our conversations correctly. I inquired about the 01/18/10 curtailment and asked if it could be done without a customer request. She informed me no and told me that I requested it. I informed her I did not and asked her to go through the work order request history. Finally, she was able to find a work order from 02/04/10. She did not find a request for 01/18/10 other than one made on 02/04/10 to apply as regular payment, which was how it was applied at that time.

She said that she would have a manager contact me on Monday, February 08, 2010, at 16:30 EST that could explain the charges. I again specified that the 01/18/10, which was never authorized to be applied as a curtailment, be applied as a regular payment, as it had been originally. I again made my request to have the 2008 payments adjusted.

I bought a lease car from Chrysler Financial over two or three week ago. Paper work was final and loan was approved by another company, however I repeatedly get calls from Chrysler customer services at home and work. On several occasions, I told them that the car was bought and my loan is with someone else. I asked them to please make a note of it in my account file in which the customer service person said they did, just for another person to call me a day later.

Now they can not be that hard up for cash or that impatient, if the car dealer call the company for the final payoff then that was a true indication that some was in the work for them to continue to call me regularly. I see this as a form of harassment and when the last young man called me today February 4, 2010, I told him the same thing and he looked into their system and said, "I see that this was paid for but it just haven't posted to your account."

What! I told him if he would have done his work by looking into my account to see if there was anything that might show a payment or just my payments history as to never been late then he could had avoided calling me at my job harassing me about something that clearly indicate in their system of some kind of transaction that took place on my account. I was told that it was my responsible to make sure that my bill was paid and I told him, "I did, you just did not check you system before calling me." To make a long story short, Chrysler Financial has some major issues and they need to be addressed quickly before a class action law suit will be approaching them real soon. I truly will join in, just for the principal not so much the award.

I too have been receiving harassing phone calls from Chrysler Finance. But it has now gone to another level. They are calling my in-laws, my friends, my bosses at there personal homes and they are disclosing the debt to them. If everyone would call the Federal Trade Commission, file a complaint over the phone, they will give you a reference number then direct you to your state consumer affairs where you download a complaint form and send it in to them.

The more people that do this, the more action the government will take against Chrysler for their illegal collection practices! And they are illegal! Then there is a government legal base through the consumer affairs that you can call to retain legal counsel against them. Anyone can e-mail me if there are any questions, something has to happen with Chrysler, because they are totally out of line.

My work hours have been cut as of a month ago and I am 2 payments behind on my truck payment. I have totally explained my situation to Chrysler Financial several times but they continue to call approximately 8-10 times a day and they said that they will continue to call until they receive a payment. I only owe 6 more months on my vehicle and it will be paid in full. I only want to get back on my feet again and get them paid, but they are too unreasonable. I feel that I will wind up paying more for my truck than what it was worth when I bought it. When we wind up getting taxed for the 50 billion dollars they got from the government bailout that they will never repay.

I think that all Chrysler owners should start harassing them to pay back the money they owe us. See if they like it. They will be bankrupt within two years. I spent a week in the hospital from a heart attack and they asked my son for my phone number at the hospital so they could call me there. They admitted that to my son.

On December 26, 2009, I turned in a leased vehicle to my local Chrysler dealership (Tucson Chrysler) in order to complete my lease of the vehicle. At turn in, the sales manager did a visual inspection of the vehicle and provided me a handwritten inspection report clearly stating that there was no visible damage to the vehicle. However, when I received the lease-end statement from Chrysler Financial, I was charged for a damaged bumper and damage to the driver door. I initiated a dispute with the company and provided a copy of the inspection report showing the damage was not there when I turned in the vehicle. Chrysler Financial states that the handwritten report is not valid and that I am liable for the damage. I am being charged $561 resulting from this issue. If I do not pay, my credit score will be affected.

I lost my job and I can't find one. It's been a year so I don't know what to do or turn. I really wish I can pay for my car but I can't and CF doesn't seem to care. It's been 4 months since I gave a payment but I need my car and am praying I can give that money. I owe $1600-$ 2000.

Chrysler Financial called my neighbor looking for my husband. We have been customers of CF for 25 years and paid numerous cars off. Never again will we do business with Chrysler again!

My husband tried calling CF last month due to a short check and Christmas coming to see if we could move our December payment to the end of our loan. He explained the situation about my dad having terminal cancer and how we wanted to make his last Christmas one full of memories for our children. The rep we talked to that day was extremely rude about it, even stating that my dad better die before Christmas so we could make our December payment.

My husband then stated that we would not be making the December payment until we could afford it. Since then, my husband has received up to 20 calls a day and whenever he tries to discuss the matter calmly, the customer service responds rudely and loudly, talking over him. Pretty much the equivalent of a 5-year old covering their ears and screaming lalalalalalala!

This is horrible harassment. Do not buy from Chrysler! They are the most horrible, childish company that I have ever dealt with.

Chrysler Financial people are rude and over bearing. They call my home from 5:00 am until 11:30 at night demanding payment on the 2006 Chryler 300 I bought two years ago. I have been late this last several months by a few days to a week or two and they begin calling on day one after you miss a payment. Day one! I have been late about 6 times since I bought the car, which is a piece of junk and I got ripped from the dealer (another story). I also paid way more than it was worth.

Yet another story. When I speak to customer service people they are down right ugly unprofessional and extremely rude. They call leaving voice recordings on my answering machine. I have had up to 30 per day and it fills it up, so no one else can leave a message. They are horrible to deal with! I will never buy another auto from them ever again! If I could, I would let them take this car and stick it in their ear. The many times I have tried to work out something with them, they have been rude and pushy and demanded payment right away with no other resolve available according to them.

This resulted to loss of sleep, loss of calls from other people on my home business phone, and missed client calls due to Chrysler constantly calling. It has been a nightmare dealing with them. I have tried to be civil and nice and have no intent to not pay for what I owe on my auto. I just think that they have the worst attitude and way to do business I have ever dealt with. I am in poor health and am struggling right now to make these payments, and they have actually cost me lost time and money due to them constantly harassing me by phone.

I will make this short,sweet, and to the point. Point: Crysler Finacials unethical practices for collection. I received a "letter of intent to reposess" from Chrysler Financial after falling 2 car payments behind. I sent a post-dated check for 1052.98 for December 22 (the last day for required payment) and confirmed these payment arrangements with CF collections manager, Mr. J. I even sent the payment in a Christmas card!

Low and behold...on 12-16 I check my bank account and Chrysler already submitted the check to my bank despite my conversation with the financial manager. Thankfully (?) I had school money arrive in time to cover it.

These collectors are like a buncha piranhas. My bank is just as dirty as they are...trying to make $35.00 a pop off anticipated bad checks! My family will never purchase another vehicle from Chrysler, GMAC is top in customer relations as far as I am concerned! I hope Chrysler FAILS, and soon! They got THEIR bailout...where is OURS?

Damages COULD have been devastating! The early presentation of a post-dated check could have caused other checks to bounce at $35.00 each. How is that getting me caught up on car payments? Additionally, Chrysler Finacial uses bullying tactics to get their payments!

Sometime in Sept i recieved a Notice of default and the right to cure & intention to repossess my vehicle by certified letter the letter requested that i make payments letter stated that i owed $609.00 I mailed two money orders one $200 and the other $409 this was suppose to be for 7/24 and other was for 8/24 I sent $399 for sept payment which came out of bank account rec 10/06 and i sent $399 which is Oct payment bank statment showed money was taken from acc 10/27, Nov i sent $399 which was remove from acc on 12/1 my complaint is that CF has been calling saying that i owe them for Sept which was a Money Order that they said that they did not recieve so i did a trace on the Money order i got a copy of the money back from western union which showed that the money was cashed on 10/1 so called CF several times i spoke with numerous employees of CF one of them name Ben who stated to fax them a copy of the money order so i did.

i called CF back and someone else told me that they recieved he copy and it was sent to imaging to see who sign the back of the Money Order but it is now DEc i just spoke with a female with a southern accent who stated that they did not have a copy of the Money Order and to send it to another fax number when i asked her is there anyway to deal with one person because i've been dealing with this for two months she told no but she would make a notation to my account then she ask me when will i be sending DEc payment i told her i dont know what are you going to do about my missing money order that was sent and cashed and placing the account delenquent she advise me there was nothing she could do because her computor was showing that she never recieved the copy of the Money Order and to call on Monday i said maybe i should get an attorney so the MOney Order would be located because obviously someone stole the money order the female stated that if you can afford an attorney then you can make a payment i told the female that consultation is free meanwhile someone from CF was calling on the otherline i hung up the phone ******!!

A person named Sidney on November 18, 2009 stated that the organization called itself the Fortune Finders. Also please tell all customers that there are sites that do free searches on the Internet such as missingmoney.com. No need to pay anyone an application fee. I consider the above tactic as dishonest and fradulent plus I called the local media last night and now am contacting the national media.

Against my better judgement I purchased a car from Chrysler for my daughter with the explicit instructions she would have to help with the payments. And of course she has not helped at all and I have always struggled to make the payments since the very beginning. I lost my home and have been off work for the last 2 months recovering from an illness and have not been receiving a paycheck.

They called me at work before I got sick 3 or 4 times a day, at home 6 to 8 times a day. They have even called my neighbor (who is an 80 year old woman) at 9:00 at night and told her it was an emergency that I call them back would she please go next door. I am not even familiar with my neighbors and that was just about the last straw. They even call my mother who is in her late 70's and harass her about where I am or where my daughter is. I am really trying to make the payments as quickly as I can but when I have no money coming in then I can't.

Because of all the late fees etc they have put on my account I can't afford to have it repoed because they will never get what I owe out of it so I will end up paying for it any way. You would think since Chrsyler got bailed out they would be a little more understanding and what the heck did they do with all that money? It is a different person everytime they call and they are really rude. I have been trying to get my credit cleared up from a bankruptcy and foreclosure and thanks to Chrysler I am just getting deeper and deeper.

i have never encountered such a rude harrasing company in my life,i understand it is their job to collect late and missed payments but is it necessary to call 18-30 times a day?

i hope that these cust. svc. reps will have to experience what they have put me through. they seem to be very effective in their efforts but i have made it a point to make them work for each payment i make. i love my truck, it is the most reliable vehicle i have ever owned in 38 years of driving but could never purchase another chrysler product. my accounts wih ford and gm treat me with so much more respect that i will always take any future buisness to them. t

they keep calling my mother over 65 dollars that she shorted her payment over by a complete mistake. they call the house two to three times a day to coclect the 65 dollars she told them that she would make it up on her next payment but i guess this is not good enough for them. she feels like after the us goverenment has bailed the company out that they should be a little more responciable for thier own actions. in stead of harasssing people over 65 dollars

THEY CALLED OUR NEIGHBOR!!!! They barely know us! This has to be illegal. We have called chrysler and tried telling them our situation, but are answered w/ rude remarks.

I owe 100.00 from my last car note and they keep calling and calling, my home and work, not to mention that the transmission had to be fixed because my warranty was up. I do not like being talked to like I'm a child and having a rep become rude with me. I will never want to own a chryler car again, the customer service is terrible.

I have been struggling with this company for 2 years I have had the Kia for 24 months I have made 23 payments even though they have been late they were made. the company was aware that we were struggling, they would call and harass me all during the day they would call us names and continue to call and laugh about the fact that they had that right because we were people that were just non caring and we deserved this kind of treatment. I just pray that the lady that I spoke with the 16th of september can sleep at night because I will have alot of trouble as I have no where to go or any way to get to a job because she pulled her power to jerk everything out from under me and my wife we are in our early 50s it was already hard trying to start over after having to go through bankruptcy in 2004 but we were giving it all we had we would go without food to make this payment every time we got paid they were also aware that we were paid by contract they knew we were not trying to beat them. But I guess they showed us,

I leased a 2007 Jeep Compass. I was making payments timely and without problem. And then, in March of 2009 my husband was laid off from his job as a plumber. He is Canadian and could not collect unemployment because USCIS was processing his application. Needless to say going from 2 incomes to 1 and a new baby was rough. I tried to keep everyone up to date but fell behind. BUT I was late 60 days 1 time. I am paying about 30 days behind but paying all the same. I have called Chryler and have been very honest about our situation.

Today, I called to schedule my Aug 24, 2009 payment of $414.57 and was told by a recording that I owed $175.00 in late fees. I then spoke to a csr who said she did not understand why I was confused and that it is really simple. Well, I don't work there and it's not simple to me. I ended up hanging up on her and crying. I called back again and got Ms. Griffin or Griffith, I could not understand her.

Anyhow, I explained the nature of my call, she asked if she could put me on hold and she did and then the line was disconnected. I was calling back from my work phone (which is where my original calls were made from) when my cell phone rang, low and behold it was a recording asking for 589.57 and asked me to clearly speak the exact date I would be sending this payment. I said "I will not pay this amount until someone calls me" and then I was told to hold for the next available rep and I did. Then she comes on the phone and wants to know when I am going to pay.

Again I say when someone explains to me why I have $175.00 in late fees when I pay what my invoice shows or what I am told by a rep to pay in addition to the $12.50 they charge to process my payment. They could not explain why I was being told a different amount. I am going to end up losing my car due to the ridiculous late fees they are imposing but no one ever notified me of these before.

I have been very depressed since all of this happend so I asked who I could write to to complain. NOBODY knows! Convenient that they want my money but can't explain why these charges appear. I think that the Fed government should take a look at the business practices of this company.

I get many phone calls from Chrysler Financial because my spouse is not paying his payment on time. I am not on this account/loan so therefore should not get these harassing phone calls from them every day until he pays on his account. This occurs every month and it needs to stop. Because of these calls it uses up my cell phone usage time which causes me to go over my minutes for my plan every month.

I have been harassed by Kevin at Chrysler Fincial. I will copy a letter I have sent to the company via email. I would like to thank you in advance for your time. I can not express the amount of frustration I am feeling from this situation.

Thank you. below is the letter I wrote to Chrysler.

To Whom It May Concern

I would like to make a formal complaint about one of your employees at Chrysler Financial. His name is Kevin.

I am NOT a Chrysler customer, nor will I ever be, after being treated with so little respect and referred to as a liar by Kevin. I understand he is looking for an individual I know, and threatened me a number of times. He ensured me the individual would be arrested for a stolen vehicle if I did not convey their contact information. He then proceeded to tell me personal details about this person's situation, which I am sure conflicts with the Privacy Act. This conversation took place on Friday August 21, 2009, at approximately 5:30pm.

Today, August 25, 2009, at approximately 3:15pm, Kevin called me again. Over the weekend I received some legal advice regarding Kevin's behaviour on Friday, and was advised that I was not obligated to tell Kevin anything. I respectfully told him I did not have to give him any information and since he was so rude and out of line on Friday, I had nothing more to say to him. He then mocked me by saying "oh-boo-hoo".

After researching Chrysler Financial, I have come to learn this company has made a number of their customers feel frightened, intimidated and inferior. There are dozens upon dozens of complaints about how rude your representatives are and how thirsty they are to receive their COMISSION pay check! They are scamming and threatening people to return their vehicle, or face arrest.

If this is the way you treat your customers, I am appalled. Kevin has showed me that your company has very little respect or concern about their customers, (and non-customers). These are difficult times for everyone, your company should understand this considering the "restructuring" it has under gone in the recent months.

I do NOT appreciate this situation and the way I was treated. I am NOT one of your customers and therefore I was NOT the person you were looking for. I did NOT deserve to be yelled at, threatened, belittled and mocked by one of your employees.

I hope Kevin is reprimanded for his behaviour. I would also like you to know that I will be making a formal complaint to Consumers Affairs. I hope you take this letter of concern seriously and take the appropriate course of action. I worked in customer service for a number of years, and I would NEVER talk to customer the way Kevin did. I would NEVER treat anyone with that disrespect.

In May 2009. I authorized a post dated EFT for payment. Chrysler Financial took the funds from my wife's account instead of mine.( her name is not on the loan)This transaction put her bank account in overdrawn status. She(my wife called them to tell them they took the money out of the wrong account and asked it to be replaced.Chrysler Financial told her to fax a complaint to the disputes and resolutions dept. Which she did. The money was not reimbursed.

She called them again and they told her to get her financial institution to handle the situation. My wife went to the bank and the account specialist called Chrysler Financial and spoke to someone they told her If my wife dropped the reversal that they would send her a check in about two weeks.My wife said that she wanted a conformation that she would get her money returned and Chrysler financial said that they could not promise that the money would be replaced. My wife had her financial institution go ahead with the disputed funds reversal.

Well this is where the trouble begins. Now Chrysler Financial says that I am a month behind even tho I paid the payment that my wife had reversed. I can't get anyone to understand that I am not a payment behind. I have faxed requested documents of bank statements that they have requested that proves that the payments were withdrawn from my bank account.

Now they have a issue with a deffered payment that was issued last year . They call at least 10 times a day. Every time it is someone different. Each person with a different reason as to why we are a month behind. I asked to speak to one person that can handle this matter and they say there is no such person.My statement also has a 25.00 miscellaneous fee on it. I asked Chrysler Financial what this fee was for and the person hung up on me.Please can someone please help me with this matter. I would like to talk with some one other that a collector. Someone in upper management would be great. Chrysler Financial says no such person exist. Help.....

I bought a new Jeep Grand Cherokee February 2004. As my previous car was totaled by a drunk driver I needed it quick so I put the insurance money down and financed the rest with Chrysler Financial. In the last 5 1/2 years the only dealings I had with them was to make my payments and in September of 2008 I had to have a payment deferred due to my high electric bill straining my budget.

In May of this year 2009, I had several heated discussions with Chrysler when they were calling becaue I was 30 days behind on my loan. After talking to many people they found out that they had not advanced the loan from the deferral. Everything was good as the car was to pay off in less than six months.

On July 8th my vehicle was totaled by a hail storm. My insurance company made out the claim proceeds to both myself and the lien holder, Chrysler. Since there was such a small amount still owed, $2,700.11, I did as the representative at Chrysler instructed me to do. I sent the check totalling $8,562.53 to them to pay off the loan and they were to send me back the difference. I did as instructed, but did send the check certified mail. I have a return receipt that they signed for the letter with the check on July 18th.

Today, August 17th I still have not received my refund of of the $5,862.53. When I spoke to the representative in Bombay, India on July 30th, I was told that they held the money for 10 days before posting to my account, then they hold the balance for 21 days to make sure that the insurance company isn't going to request it back from them. So in essence they kept my money intrest free for 30 days which I received no consideration.

I was transferred to a woman, supposed to be in America, she was extremely rude, and advised me that they had no contractual obligation to pay interest or return the money on a timely fasion. Hence, they have my money for 30 days today. I am in limbo as I can't do anything with my car as I have no money to put towards trading it if I wished to. I feel that Chrysler has damaged me by keeping this money, and they certainly have damaged me to the fact that I will NEVER finance a car with them again.

It appears funny to me that I can go to Wal-Mart and they can run my check and take my money as I stand at the cash register, but a financial institution can't comply with Reg CC or Check 21 when handling their payments and refunds. I feel they owe me $43.48 in interest at the same rate they charged me 8.9%, plus a penilty for holding the money to be trebble the amount or $130.44.

We purchased a new vehicle in 2003. The lease or contract on it ended 6/8/2009. Two years ago we deferred a payment which made it one more month payments for payoff. As of right now we owe one payment of 401 dollars to payoff the vehicle. Chrysler Financial hired a company to repossess our vehicle yesterday 8/7/2009. We tried desperately to make the last payment ont the truck before they even left our yard.

We called Chrysler Financial redemption center several times to pay the amount and what other charges they put on so we may go get our truck. They would not take it because they said they did not have their paperwork finished on it and we had to wait until the following Monday to find out because they were closed during the weekend.

Then again someone called this morning for the payment that is due and when i told them i desperately wanted to pay the payment and what happened they could not take it. We did not think we were doing wrong just a little late on the last payment. What rights to we have concerning all this? this is the only vehicle we have. The only car for me to go to work.

They are unreasonalbe. they threaten to respose the car and I aleady paid them. They do not want to hear that I was laid of my job and they caused me to behind in two payments which I already made by my bank and I a confirmation # stating that the check already went out. I already paid June and July in the same week. I explained that I recently found a job in july 27th. They do not care at all.

My daughter, who once lived here at my home, had given Chrysler my home phone number to contact her concerning her car payment. She no longer lives here and Chrysler continues to call here, at any hour, on any day. I have informed several who have called, that she does not live here any more and hasn't for some time. They continue to call, day after day, just as resent as this morning, Sunday, 8/2/09 at 8:00 am.

So, how can you assist me in stopping this?

I was told I could turn in my lease car (still under miles) if I wanted to buy a "new" car. I had 4 payments left. I did do this but then found out they are going to resell the car and want me to pay the other 4 payments. I told them I was more then will to make the payment on this one and the new car but they had to give me my lease car back (it was still at the dealership) They said they wouldnt do that they wanted my money and to sell the car. I told I was not going to make payments on something I didnt have and Larry told me yes I was and this is the way chrysler financial does bussiness. the cost of this was over 1200.00 and I will never have another Chrysler car

paid off my vehicle called about a letter I received from them dated the day after payoff. Mr Weaver said if you are paid why are you calling. I have no info that your account is paid. when I said you don't he said oh yeah here it is I was just verifing it with you. What are you called for just to complain. I said no I have some questions what is your name. Mr W he said. what is your extention he said you can call anyone here I said no I want yours. He said what is your problem if you car is paid off why are you calling you have it.

I called to file a complaint and customer service kept trying to transfer me back to the very rude guy. There is not a very formal process for filing a complaint with Chrysler. I don't know what to do. So customers are just supposed to take it..Uugh Spent 2 days on the phone dealing with them instead of working. 4 hours each day are you kidding me.

I have been late on my payments in the past, (three times) when I was sick and not working. However, I have been keeping my payments made since Oct, 2008. I recieved a call from Chrysler today informing me that they have not posted my May payment. Only in their words ; they claim I did not make my May payment. They claim they are reporting this to the credit bureau. This is defamation of chareater because I have my receipts. I send my payments in US Postal Money Order AND registered letter so I know that they receive my payments.

They call every day, several times a day when the payment is only one day late and I have a 10 day grace period on this account. I consider this harassment. Because of their phone calls I no longer have a personal phone contact number. They also have called my employer concerning my personal affairs. These two complaints use to be illegal - don't know if they still are or not. I spoke to a collections rep AND a woman who said she was a supervisor. Neither of them gave me their name; the time was 6:17 PM today. I have other complaints but will not review them at this point. However, I may file another complaint later if they continue to harass me.

Hello,

I am writing regarding a servicing issue. In Feb. 2009 at 31, 984 miles the window regulator broke on my car (front driver's side). I paid out of pocket 183.91 for it to be fixed. In June my rear driver's side window broke the same way. I went to the service station and it will cost approx. 357 dollars to fix. The dealer stated there is a design problem and the track, regulator, and window needs to be replaced. My service contract and warranty are void. I find it very aggravating and unjust. If there is a design problem why should I be required to pay approx. 540 out of pocket for a car that is two years old. I am requesting assistance immediately. I will never purchase another Jeep. I expect a prompt response and action.

Chrysler Financial failed to notified me that they were 2 late payments, I am the cosigner of this account and they supposed to notify me if this was happening as my credit is high priority to me; they went ahead and recorded that on my credit report.

mares got worse.

when a see anything with a flatbed. Just inhumane and NASTY

As my son became out of work, just like so many american men now days, he fell behind in his car payments with Chrysler. On 6/29/2009 @ 12:03 pm, I spoke with Mr. J and informed him that I had request a loan from my retirment plan to pay the debt off. I was quoted a pay out price and had up to 10 days to make that payment before the next payout price would change.

On 7/2/2009, way within the 10 day time period, I made the effort to get the car payment paid off and of course, as you can guess, they charged me way more then what I was quoted. I spoke with Ms C who was civil, but was in no way willing to honor Mr. J quote. Funny, how they don't give out 1st names, but need all the info from us. I believe the saying, what goes around, comes around! Chrysler people, I hope you get yours! I read many complaints on Chrysler, needless to say, you lost a customer with me and if by word of mouth helps, then so be it! It's really too bad Chrysler employees are not out to help the customers during this trying economical time.

These people are very rude to begin with. They have lost my payment twice in the past year, which I had to stop a check and pay over the phone and then you get additional charges when you pay it by phone. We spoke with a woman from Chrysler Financial and made arrangements to pay our car payment. She said it was fine because it was within the "ten day grace period". Even though we set this arrangement up we are still getting calls from them. We got three within twelve hours and they are hang up calls. It is just harassment now. They are threatening us and trying to intimidate us. We've never been late or over the ten days, exept when they lost my payments twice.

The most obnoxious, rude, ruthless people in the business. Calls start at home/cell/office, from 6 Am to 10pm after a few hours your payment is due. If you are thinking of purchasing a Dodge/Chrysler product, do NOT DO IT if you are planning on financing it through them.

I purchased a PT cruiser in Homestead Fl. after alittle over a year Chrysler repossed my car.I had been calling and always checking on my payts due to the fact they did not post quickly.They always said I was current (which matched my records too).Then one night they stole my car.

I called to police and was told my car had been repossed.I was stunned.I had 2 kids,no way to work. And had done nothing wrong.I called Chrylers attorney and was told I did Not owe them but because of a gliche, they took my car?? The attorney I had took no blame and has basically refused to help me due to the fact he failed me on his end too. So I ask you, when one attorney blames another, what can someone due??My credit is ruined!

On may 24th, I had my 2006 Chrysler 300 repossessed by Chrysler due to being late on car payments. In early march I suffered kidney failure and am now on dialysis 3 times a week. Since november of 2008 I have been told my kidneys were bad. In late january I was told by my doctor I can no longer work the job I had due to my condition. In early febuary I stated getting calls, sometimes 10-15 times a day by people at chrysler asking why I hadnt made my payment, I told them I was no longer working due to my condition and was told" That aint our problem and why did you get a car you cannot afford to make the payment".

When my car was repossessed by a company in colorado springs, I was told by the guy he would take off the custom rims and audio/video equipment that I had put in the car when I had it, I still have the OEM equipment. I then called Chrysler the following monday and talked to a lady, I told her I needed the address where the car was at so I can get my stuff and replace the OEM stuff and was told they now own everything and tough luck. I also told her I had copies of a police report for my stolen ID, on those papers are copies of my stolen Social security card, drivers license, my address etc, she then told me thats my problem and she hung up on me.

2 days later I went to the DMV and reported my licence plates stolen because the refused to give them back to me, the plates mean alot to me because they are personalized with my sons name, I also have copies of my insurance card and registration left in the car that I want back, but I keep getting told that they now own it. What can I do, I am looking for a lawyer to help me but I cannot find one who deals with this type of case.

I have received calls at my home for the past week, and every time I answered the phone, they hung up on me, without identifying themselves. This happened at least 5 times until today, Sunday morning, a representative who identified herself as Mrs. Ellingston finally came on the line.

With identity theft running rampant, only a complete idiot would just give out personal information to a total stranger calling from an unknown phone number. When I told her I would need substantiation of her identity before telling her anything, she got nasty, taunting me with a variety of accusations, including attempting to intimidate me into compliance with the accusation that I was just trying to divert attention away from the fact that I was delinquent in my account.

Oh really? My payment was due on May 24th, and the call was made June 14th--not even 30 days past due, and the calls started over a week ago! Aside from which, what does any of it have to do with my concerns regarding identity theft? Anyone can make up with a name and claim they work for Chrysler Financial, but that in itself does not constitute any type of PROOF that they are telling the TRUTH! She refused to provide me with any substantiation that she actually DID work for Chrysler Financial, so I'm still not even sure she really does!

When I pointed this out, she got even more sarcastic, and started accusing me of acting "unprofessional." Excuse me, but I'm the customer, not her subordinate! In the privacy of my own home, I am under no obligation to conduct myself with any degree of "professionalism" to a complete stranger, making an uninvited phone call to my home on a Sunday afternoon! If she expects that I owe her "professionalism", well that's a service that I require compensation for providing. I have no idea what it is that makes her imagine that I should give it away to her for free.

I didn't want to listen to anymore of her irrational nonsense, so I asked to speak to her supervisor--and she refused. I asked again, repeatedly, at least 20-30 times, and she kept refusing. Instead, she continued making snide remarks, and when I told her I didn't want to listen to her insults, she insisted that she had never insulted me. I told her that she does not get to decide how I should feel, and again, told her I wanted to speak to her supervisor. At that point, she informed me that SHE would get to decide who I got to talk to, and whether or not she was even going to allow the conversation to continue. Hey! I'm not the one who ever wanted to have a conversation with Chrysler Financial in the first place: she called ME! Also during this entire conversation, I never even confirmed my NAME, so this woman went on her entire beligerant tirade without even confirming who she was talking to!

So I hung up and called back to try to talk to someone else, I could speak to a supervisor and report her, and the next individual informed me I couldn't speak to anyone unless I gave them my social security number!

I then went on line and paid off entire balance so I wouldn't ever have to deal with another obnoxious, ignorant jerk from this company--ever again! It's not like I'm strapped for cash, I've just been overloaded with work and gee, slipped my mind! One would think this company might take into consideration the fact that I've been a customer, making regular payments on this loan for almost 5 years now, and only had, oh, about 4 payments left before paying it off completely, which it now is.

Also during this entire conversation, I never even confirmed my NAME, so this woman went on her entire beligerant tirade without even receiving confirmation of the identity of the person she was talking to!

If her behavior is in accordance with company policy, then in my opinion that policy is promoting and enabling identity theft. If Chrysler Financial company hasn't already been subjected to any class action lawsuits from those who have been so victimized, after being being bullied and intimidated into providing their personal information to their collection agents, who refuse to provide substantiation of their own identity, then in my opinion, it's long past due.

Chrysler keeps calling me...several times already because someone hasn't been making their car payments. I have already informed them that they have the wrong number, but they continue to call me. How do I get this to stop? In addition to this, they even asked me if I knew the individuals, Mike and Shirley. I can't believe they would give out personal information about a consumer. They even gave me their last names but I can't remember what it was. They are stressing me out.

On June 3, 2009 we spoke to a "supervisor" named Leah who was surprisingly nice and accepted a payment of $350.00 & we set up a payment for $448.44 to come out on June 15 this would catch us up for May&June. Everything seemed fine, but she did say we may still get calls, but to let them know that there is a payment arrangement and to check the notes. The next evening around 8:30pm my husband gets a call from someone saying he was Mr.C and wanted a payment immediately. My husband told him of our arrangement the day before. I told him that it shouldn't of been made and to put a stop payment for the $350 and to make payment in full over the phone now. My husband said "Noway and that it was imposible to pay that now anyways". He proceeded to insist on the payment and told him if he didn't that they were coming to take the vehicle NOW!

My husband told him to come take it, because we were tired of the constant harrasment, not only to us, but to family members and friends that were put on our original contract as just "refrences" for purchasing the vehicle. He proceeded to call me husband everything from basically a "loser" and a "liar" and said things like "how would your kids feel if their only vehicle was taken because Mommy & Daddy lied about making payments and purchased things with no intention of paying for them". My husband lost it and proceeded to start calling him names and telling him to come get the car. My husband then started questioning him as to his name which he now said was Adam ???, (not Mr. C anymore). Asking how after only being late 30 days if he could really repo the car, he asked for legal proof. The Rep. said he needed a fax number to fax over a release to my husband to come take the car. My husband said we didn't have a fax machine at home. The Rep. said he would come tow it tonight anyways.

Basically it ended after a lot of back and forth name calling with my husband saying "it's here come get it now" the IDIOT said, "okay what's your address"?......"Are you kidding, it's right in front of you on all your paperwork @#%^!!!!! and then he hung up. My husband was so mad that he let this guy get to him and that he ever wasted his breath arguing with him. My husband spent the begining of May 2009 in the hospital because of a permenant intestinal infection caused by stress.

By 10pm he was doubled over in pain from getting so worked up which he can not do. I am furious. I dealt with this same guy back in November 2008 when we fell 21 days behind. I called my husband at his office and was hysterical and hyperventilating because this Rep. from Chrysler had me so upset. My husband couldn't understand why I let this guy get to me and why didn't I just hang up when he called me a "loser and a bad Mom and said I should be ashamed of myself". Now my husband knows first hand how they can get to you.

How can one day everything is okay and the next they're coming to take our car????????? We are doing the best we can. We have such a high payment with them $484.00 a month. We've been with them going on 3 years and yet the day (3rd of the month)the payment is due, we start getting numerous calls from different numbers of Chrysler at our home. It doesn't stop......How can this be legal??? I really am looking into sueing this company for harrasment and stress and now that my husband has a very serious medical condition brought on by stress this could be a big problem. What can we legally do????? I wish I could find this guy and call him at home 50 times a day and harrass him and his family and give him a taste of his own medicine. Of course, he probably doesn't have a family, because I can't imagine anyone choosing to care for a person like this. What a miserable pathetic loser!!!!!!

A next door neighbor has a loan with Chysler Financial. He's late with payments. 2 months ago Chrysler began phoning ME, asking to speak with my neighbor BY NAME. Two, sometimes three calls a day. Told them he doesn't live here. Then they began sending things addressed with neighbor's name with MY address. Wrote to Chrysler Financial. Explained to them I have NOTHING to do with neighbor. Leave me alone!

My phone number is listed in a deceased relative's name though bills are addressed to and paid by me. So when someone calls and asks for "Mr. Godzilla" (not real name) I know it's an unsolicited call.

Today I got a phone call from Chrysler Financial asking for "Mr. Godzilla". Caller ID showed "800-788-5499" ... same number that's called me dozens of times. Cursed this guy out. He didn't give up. Called me TWO MORE TIMES.

Have never had ANY business with Chrysler Financial, I owe no one money, and am being grossly harassed by this ruthless company. Chrysler Financial should be wiped off the face of the earth, along with all their employees.

I purchased a new 2007 Dodge Caravan SXT about 2 years ago. I put $11,000.00 down and pay $290.00 a month. Ive always made the payments on time and perfect for a year and half. Never missed a one nor was I ever late on one. About 6 months ago I lost my job. About the same time, Chase deducted 4 car payments from my bank account that was NOT authorized. I didnt have the money in there to cover it so why would I approve it? My account was so messed up I couldn't recover from it. I had to close that account.

Chase called me on a regular basis for their money. I tried several times to make an arrangement or an agreement but they didn't want any part of that. All they wanted was ALL the money that was owed to them and they wanted it right now. I recently started a new job, thank God. I'm going to start making a payment every two week until I am caught back up. I currently owe about $1500.00 in back payments, But I truly am going to pay them.

My complaint is; Chase has called everyone I know, all my neighbors, even my wife's X-husband's family. They have even visited my neighbors leaving messages for me. This is just ridiculious. I understand them wanting paid, and I have full intentions of doing just that, but are they permitted to harass me in the mean time?

I was a co-signer on a loan for my daughter for a 2003 Impala which ultimately went to replevin court as she was laid-off from her job and I could not afford to make the payments for her.

I now have a judgment against me for repayment of the loan, court costs, interest, etc. Since Chrysler is going through bankruptcy, I am wondering why I should have to repay this. Seems like a spit in the bucket compared to all the government money Chrysler has already stated it won't be repaying. If I had had the money to repay this before, I would have. However, finances are even tighter now and they are looking at garnishing my wages...Please help me with any actions I can do.

These reps. are the rudest people I have ever spoken with in my life. I under stand fully after reading some of the complains why Chrsyler is in such bad financial shape. No one that buys from them ever go back because of the attitude of the reps.

I have had some financial hardship but I am finally getting back on my feet. I called to get my payment current and to get up get my payment date change so that I am not late. This supervisor stated that he was not going to change my payment date but he did not give my a reason when I asked him why. I called back 3 day later and asked for what was the reason my payment date can not be change and the representative said it could be change.

This is so wrong we as americans are suppose to understand Chysler's having some financial problem and help them thru it but they can not under their customer having financial issues. I will never buy anything Chysler again.

They continue to harass me all day calling from several different phone numbers and now pretending to be a friend of mine when they call. They fight with me on the phone and nothing gets accomplished. This started when my payment was 10 days late after the due date.

My wife and I have purchased 5 vehicles over the last several years from Jeep Dodge Dealer in Clinton Michigan. The last vehicle that I leased from them was a 2006 Dodge Ram 1500 truck that I had for 38 months. When I was getting close to the miles that the contract said I had I tried to trade it in, they would not let me without a big balance added to another vehicle, so they told me to wait until I get closer to the end of the lease.

When my lease ran out I was over my miles by several, they took the vehicle back but charged me $5,000 for the extra miles. The dealer told us that Chrysler would work with us and everything will be fine on getting this taken care of, so I out right bought a brand new truck. Chrysler Financial called us and demanded the whole amount right now or it was going to collections.

I called and tried to make plans on payment, they would not budge. My wife and i have started to make payments to pay it down but yesterday I had a rude phone call from Chrysler saying that if I could not pay the amount today that it was going to collections. How can a business in such dire need to sell cars treat their customers like that. My wife and I will never buy another Dodge or Chrysler product again, I am looking at a forien market now, maybe they will treat me better. My credit is bad now, I am emotionally very upset and this is causing family issues. Chrysler lost my business

I finished my lease on mycar so I kept getting letters that I didnt send in my odometer reading so I never got my final bill after three months they charged off my account and posted it as reposesed car and killed my credit

My lease payment is due on the 13th and I pay by the 23rd of the month to avoid late charges. Every month they start to call on the 14th for the payment.

One month they even called before the 13th to REMIND me of the payment. The calls do start at about 8:10am!

I really like the look of my Chrysler 300 but as soon as this lease is up I am turning it in!! The staff is terribly rude. I will never do business with Chrysler again.

My payment is due on the 15th every month and late fees are applied on the 25th. On the 16th they start calling my house 3-5 times a day. Even if you make the payment on line it takes these people a couple days to figure it out before they stop. In 4 years I have never even been close to being 30 days late but they continue to call over and over. They start at 8:00 am on the dot. I will never purchase another Chrysler product for this reason. Google Chrysler Financial and you will see all the others they harass.

1-877-894-5721 is the phone no they called from. first a mrs f was on the phone when she was rude to me i ask to speak with her supervisor she put mrs. d on the phone and she was very rude a shouting at me. my payment was due on april 14,2009. to day is april 21,2009 so i am 7 days late. they have been calling me everyday for 6 days now.sometimes 3 to 4 times aday and 2 times in a row.

they are demanding that i set up a predated check. i don't want to do that as i will get a overdraft if the money is not in there. they were ask not to call me and i faxed a do not call request to them. i only have a cell phone that i use for business and only have a few minutes on it. they are calling useing up my minutes. i get behind in my payments but pay when i have the money. i am trying my best. i lost my house and had to move. so now i have had to start my upholstery business over.

Leased a Pacifica with Chrysler in 2006. Lease up in Feb 09. ALL PAYMENTS MADE ON TIME. We contacted Chrysler Fin in Feb letting them know we wanted to buy the car. They sent us docs CONFIRMING PURCHASE with new APR and monthly payment. We signed docs and sent them back in. We rec'vd docs back from Chrysler Financial ACKNOWLEDGING receipt of docs. They sent more docs asking for proof of insurance, drivers license and state inspection to complete sale. NO DATE LISTED TO BE COMPLETED BY

We made appt for state inspection. We got a certified letter from Chrysler Leasing saying we defaulted on the lease? How could this be if we purchased the car? Chrysler leasing NEVER called between Feb and April asking us for payment. No payments slips arrived, no calls asking us what we were doing with the car. April 10 they came and repossessed the car. We called saying we still wanted to purchase the car. Chrsyler Financial purchasing man, Bob, said, They took your car. They were not suppose to do that. He was suppose to help but obviously made not headway with Leasing. Leasing wants full payment and will file a credit report on us. No late payments. We purchased the car! I think Chrysler Financial actually stole my car.

Rental car fee, credit report damage. Financial consequences of now having to either buy a used car or lease or purchase new car at a much higher rate.

I leased a 2007 Jeep Liberty and the lease was scheduled to expire June 2009. I purchased another vehicle (not a Chrysler) in February 2009. At the time of the purchase, the Chrysler lease was PAID IN FULL by the dealership, and the Liberty was returned to Chrysler FOUR MONTHS EARLIER THAN THE EXPIRATION DATE! About a week after I returned the vehicle, Chrysler contacted me for a $425 disposition fee. I told them that I knew nothing about this and since I returned the vehicle way before it was due, why did I have to pay this? They said since I did not purchase another Chrysler, that it was a fee that they charged. Isn't this a form of extortion (buy mine or else)? I told them that I refused to pay this fee.

The following week, two more messages from Chrysler were left on my machine. THEN I received an e-mail from a credit monitoring service that I subscribe to. It informed me that negative info was posted to my bureau. When I checked, it was from Chrysler. I was upset. Why would they post something so quickly, without even looking into this matter. So I thought the calls would stop. WRONG!

They called me back and proceeded to ask for this disposition fee. Trying to keep my composure I told them that since they ALREADY reported it to my credit bureau, I was now DEFINITELY NOT going to pay. What would be the point, if they already put it on my bureau? They said they didn't put it on, and I told them that I have PROOF...it's on my credit bureau. Is there any action I can take? I feel like I have been taken advantage of because... 1) I returned the vehicle FOUR MONTHS EARLY (I could've used it another 4 months) 2) They had my money (the lease was paid off IN FULL at the time of the new car purchase) AND 3) They had my vehicle (to re-sell), I had nothing. Please help.

I now have damaging info on my credit report

Three years ago my company changed their payroll dates to issue checks. I contact Chrysler Financial to explain I would make payments on or around the 23rd of each month instead of the 15th since there was a change in payroll. They stated this was fine and for three years no problems. The last two months I have started being harrassed for payments and I brought the previous agreement to their attention. They were very rude and of course this made me angry.

I stated it is funny everything was fine with the payment arangement until Chrysler got into financial trouble. I have never missed a payment nor have I every been over ten days late. In my original conversation with Chrysler they stated as long as I was not over ten days there was no problem. I am complaining because they call many time a day which is illegal and I reported this to them on 4/18/09 and they stated they could call as many time as they wanted. I know this is illegal.

At this time there are no economic damagaes; however, how do I know they will not change the contract rules without notification. They are very corrupt.

i have a 2007 chrysler van lease i amde every payment by the due date now they are telling me if made by due date it is late because take them 72 hrs to proccess the payment so charging me with late fees

no sleep

B. Riley of the Customer Assistant Department in Auburn Hills, MI told me on September 19, 2008 that I would only owe $104.50 for the October rent payment. That is what I budgeted for and paid. Due to what I believe was deceptive business practices by Ms. Riley, Chrysler Financial has been hounding me for the rest of the October rent in addition to late charges, and has placed negative marks on my credit.

I believe the $104.50 was for additional deferral fees tacked on after I entered into the deferral and after I paid the agreed upon deferral processing fee of $100.00. The 2 payments deferred is being distributed over the remaining months, bringing my total lease payment to $415.00 per month. Repeated calls to reps and/or their managers are getting me nowhere. They refuse to look any further into this complaint and insist I owe what they say I owe.

They have ruined by credit, taken up vast amounts of precious time, not to mention the stress associated with threats of repossession and collection calls.

Due to economic hardship, my payments for February and March were late this year. I have leased my vehicle with Chrysler Financial for two years now and have never been more than 30 days late. When I called to make a payment arrangement the representative was extremely rude telling me that I should be paying my bills on time and that I have been more than 9 times late after the 15th day of being due. I had to laugh because I had never heard of this before. I stated to him that I was the one calling and trying to work out a payment with them. I had never been 30 days late, and that it doesn't even go on my credit until then. He responded by saying that they have high standards for their customers and that I need to be responsible and pay my bills on time.

After about 20 minutes of back and forth, I gave in and agreed to make 2 payments to be automatically withdrawn from my bank account. Yesterday I received a letter from Western Union saying that they were going to make ANOTHER withdrawal out of my account! I called Chrysler Financial and spoke to two different women who were unbelieveably rude. I told them I DID NOT authorize that third payment and they were supposed to go over the phone conversation and for me to call back tomorrow.

Today when I called back, they said that I did authorize the payment and that I BETTER have the funds in the account to cover it! Are you serious? I told them that I wanted to hear this tape because I KNOW that I DID NOT authorize this payment. She proceeded to be rude and disrespectful and said that I would have to get a lawyer and have that tape subpoenaed. I have never been so disrespected and bullied by ANYONE in my life! ESPECIALLY when I have been a model customer!

After doing my research on this site, I have decided to close my current bank account and pay them with a money order only from now on. I REALLY HOPE that something can be done about the unfair and illegal practices that this company is using. Please contact me if you need anyone to tell their story, or if anyone files a lawsuit. I want to be part of that. Thank you for listening.

I just finished a 12 hour shift and I haven't been able to sleep all day. I have to go right back in tonight without any sleep. I have also had to close my bank account so that they cannot continue to go into my account and make unauthorized payments. This will be a headache since I have direct deposit. I will have to change ALL my bills to the new account, and close the other one. The stress is terrible, but I REFUSE to let anyone get control over me and ruin my life.

I am wondering if there is anyone out their interested in a class action suit against Chrysler Financial? Their collection practices are against the law! I lost my Job in November. I have had my 2005 Jeep Liberty for almost 4 years. Even though when I talk to them I have NEVER paid my account on time, I had until I lost my job. Their idea of paying on time has nothing to do with the grace period. If you pay after your due date, regardles of the time iit is considered never on time. Even though mine was on automatic payment exactly on day after it was due. (due date the 14th, payment made the 15th because it's my pay day)

Now I live with 7-8 phone calls a day, 7-8 calls a day to my mom, they call my grandparents, aunts and uncles. I am treated like a complete dirtbag, they yell, curse and hang up on me. They threaten to come get the car daily, they leave messages on my phone talking about how they are so dissappointed in me on not keeping the promise that I made by signing the contract and now not making the payments. They ask me why I do not have a friend or relative that could loan me the money to pay the payment.

Yesterday I made payment arrangements, I was to pay $200 on 3 seperate dates than pay it off by May 1st, and today after making the promised payment, I was told that no amount of payments will stop them from coming to get the vehicle. I was than told that if I made another $357 that would stop them from coming to get the car. Than, after speaking to another person they told me that $1140 would have to be paid in order to stop them. I had until 9 tonight to pay it.

I am unemployed, I do not have the money...period. I am not sitting here trying to hold onto a ton of money just not paying them. I wonder how a company that can take money from the government that I paid a load of money to, can turn around and not understand the situation that I am in, not trying to help me at all!

I was unfortunate enough to have leased a car from Dodge. My payment is due the 2nd of each month. I make my payments through my on line banking. It used to be a next day delivery when I would make my payment. For some reason now the delivery day is continually changing. It sometimes tells me it will take as long as 9 days for them to receive my payment. Sorry but I am not going to make my payment weeks in advance just to meet the due date.

On the day the payment is due I start receiving call from Chrysler Financial hounding me for a payment. They will sometimes call 8 times a day starting at 8am. When I tell them I made my payment and it will be a few days until they receive it, I get the drone from the other side making threats and threatening my credit for being late. I have leased or purchased at least 30 cars in my lifetime and have never before had a finance company call me on the due date of a car payment.

I cant wait until my Government stops giving Chrysler my money and lets them tank they way they should have and all of the employees that actually cant make payments start getting calls like the ones they make. Its funny how quickly I stopped being viewed as a customer of Dodge and became a scumbag instead because I make my payments on the due date. My promise to Chrysler is you will never have to worry about me again because after the Chrysler product I currently own are gone they will never be replace with another one of your vehicles.

These calls ruin the rest of my day.

On April 1, 2009 I received a call from chrysler financial stating my payment was 6 days late. When I advised the representative I called at the beginning of March to see when next payment was due, she told me she show no notes. So I ask again you see no notation of me calling at the beginning of March, then she tells me would you like to make a payment? I ask the representative again do you see notes at beginning of March when I called and was advised next payment due by April 25, 2009. then she reads notes aloud to me and states a representative did speak with you in beginning of March, then she places me on hold and comes back and tells me her supervisor says I am still responsible for making my payment on time.

So because chrysler financial does not train their csr's correct then consumer is punished. I also advised that I have a bill statement with this info and ask for fax number and they declined and said that does not matter. So I ask why am I sent a statement each month if it doesnt matter the repres says its just a courtesy, I thought the statement was a reminder or courtesy to make payment on due date.

I also access my account on internet and shows due 4/25/2009. The representative and supervisor were rude and unwilling to admit that there company dropped the ball. I also ask for a executive complaints and they would not give me this info keep asking to make a payment. I final got fed up and just hung up will deal with this another way. I work for a fortune 500 company and we would be fired if we treated our customers like chrysler does, collections or not. This is exactly why this company is going BELLY UP the government should let them fail.

Repeated phone calls to my father cell phone and home phone

I am behind on my payment not much. I have contacted offices ( telephone numbers I don't know where locations are. To have tried to work things out. 776.97 is causing a hardship for me now as I have become disabled. I have very little money coming in and have explained this to the collection reps on many many occasions. They refuse to work with me. I tried to offer a pay out settlement and they would not even discuss this with me. Their comment ( and this is everyone I have spoke to ) is repeatedly YOU NEED TO MAKE A PAYMENT TODAY and they keep repeating it over and over until I finally get tierd of it and tell them I will call them back. They are ringing my phone constanly. They are the rudest people I have ever had to deal with and extremly unprofessional (idoits ) I will give them an amount that I can give them at that time and it's not enough.

Everyone that I have spoken to has asked me if I CAN BORROW THE MONEY FROM A FAMILY MEMBER. This is totally unprofessional, ridiculous, and not exceptable behavoir. I know what the pay-off on my loan and at this time I am able to offer 10,000. to pay off. I am disabled and this is the only vehicle that I have. I understand if this is not acceptable but, I am in the process of having my house foreclosed on the actual sell date is, April 7th 2009. I do have someone who is working on this for me. I hope [they] have some compassion as I am requesting a hardship.

My lease on my 2007 Jeep Grand Cherokee is coming to an end on April 2, 2009. I was planning on getting another Jeep, but Chrysler Financial stopped doing leases as of August 1, 2008. Since I only lease my cars, I decided to go with a Nissan instead. I just made my last lease payment to Chrysler Financial to fulfill my contract. However, to my surprise, I found out that I still owe $425.

I called Chrysler Financial to find out what this extra fee was for. I was told that since I didnt lease or buy another Chrysler, Jeep or Dodge, I had to pay a $425 disposition fee. I stated that I knew nothing about this fee and asked why the dealership never informed me before I signed the contract. All they said was that they were sorry that no one told me but if they told everyone about the disposition fee, they wouldnt sell any cars. Then I was told that it was my fault for not reading the contract close enough. One guy I spoke with said, You must not lease cars very often because every dealership/company has a disposition fee.? The Nissan that I just leased is my sixth car and I have NEVER heard of nor have I paid a disposition fee! (FYI: I called Nissan, Toyota and Honda and NONE of these companies have a disposition fee!)

In the end, I will have no choice but to pay the $425 disposition fee since it was stated in a binding contract, I signed it and I refuse to let it affect my credit. However, it is NOT going to stop me from running my mouth, letting everyone know about the shady business practice Chrysler Financial is conducting! I know I may only be one person, but word of mouth is powerful and I intend to inform as many people as I can so they dont make the same mistake I did!

I purchased a 2005 dodge durango in 2005. the salesman altered my credit application with false information. at the time I requested the disibility plan. i never recieved it i was financed at 13% I spokie with chrysler finance to lower my payments. they stated i can do it in 2008. ther is no consistance when dealing with chrysler financial. i informed them iwas disabled and my injury caused my work status to change and financial obligations have changed. my payments were 596.00 for a 29000 loan. I faxed chrysler financial all my disibility information from attorney and doctor. My vechicle was repppossed januyary 2009. two guys ina wrecker took my vechicle without paper work they took my license plates which ihave to turn back in.

I spoke with chryser and they informed me that they would hold my vechicle until my disibility is approved. they knew my situation. the people are rude they are nasty no professionalism. sra associate is a collection agency. I have no vechicle and now i am requesting some of my money back because i traded a 99 dodge durango in for the 200 vechicle. athis vechicle is not on my credit application. my credit application does not have my 99 durango on the application. I traded it for 10,000 dollars. I request my money back because chrysler financial did not meet my desire to work with them. I need to purchase another vechicle. I exhausted all my savings while paying chrslyer along with other bills. chrysler does not respect the disabled. their program does not favor the disabled. we are consumers who are misrepresentated in society, chrsler refused to work with me in conjunction with my disibility.

enconomically i am faced with a lawsui8t from chrysler. i do not have money to pay lawyer. chrysler wants 13,000 balance. they couldnt restructure my balance and back pay AND LET ME STAY IN VECHICLE. they took my paid south carolina tages. I cannot transport my handi capped daughter and mother. I waS A GOOD CUSTOMER. chrysler did not do enought save my credit and vechicle. torts could be involved in this matter. do i have help. I reported this matter tgo consumer affairs in columbia south carolina. they wer not helpful. the better bussiness bureau in farmhill mi. I am taking stress medicine because of my financial situation. i am seeing a doctor for couensling. chrysler is hiding behing the privacy act.

We are one month behind in our payments - ONE MONTH. No more, no less. We receive at least 4-5 phone calls PER DAY INCLUDING SUNDAYS from Chrysler financial. They are now calling RELATIVES of ours AND my office.

Harassment at my office and harassment of family members unrelated to the auto loan.

I is currently on disability for some surgery I had and having. I have disability through Chrysler with Monumental Insurance, which havent paid my disability since Dec. 2008, I have explain that to Chrysler on several occasions, but they keep calling 10 to 20 times a day monumental keep sending form after form after the doctor have filled it out, my payment is $700 a month, my bill is going into collection, and I am about to loose truck.

I will never have a dodge aging. We bought a 2007 mega cab loaded. the payment is $955.00 a month we have almost had this truck for 2 years. we owe $10,000.00 more on the truck then its worth. The front end on it is awful. The truck has almost 15000 miles and all the tires are wore out. I cant belive that our tax dollars bailed this bunch out an they wont help you out on your payment. I have 6 truck payment an dodge is the only one that wont let me pay interest payment for a month or two. My chevys I have not paid a full payment since Dec. now thats survice.

Dodge is rude an I just hope that the people that work for them get in a bind and who ever calls them is just as big of a ass as they are. I am waiting for chevy to put there trucks on 0% an Im taking 3 dodge truck to trade in just so I dont have to deal with crysler financial. I hope dodge is a thing of the past. I realy wish that our goverment would quit helping them, they sure wont help the people that owe them. dont ever put your payment on a draft with this bunch they over drafed our account and I had a alful time getting my money back. They wonted me to give them a copy of my bank statement, I had to go to my local dealer in order to get my money back.

We have a loan for a truck. The day after the loan is due we get 5-6 calls. I have tried asking to have loan date moved from the 15th to the 22 of the month to wrk better with our payday but have been refused. We have gotten phone calls at 5am. (to a state area code) I have asked them not to call my husband at work, they do anyway. This has been going on for months. We are so frustrated we are ready to park the truck at the Dealership.

The service reps are disrepectful, threating. I have been told different stories such as they could move the date; I could call after my payment was made to lower the interest rate; if I answer the phone they wouldn't call my husband at work, or our friends or family. Of course none was true. I would NEVER buy from this company again.

They have been harrassing me at my home looking for a Chris to collect a bad debt. They have called as many as 22 times a day. I have repeatedly asked my number be removed and was told it WILL NOT be removed but left in the system, so when another collector skips the account my home number will show. I need for them to stop Harrassing me at home, I have NO car payments and I want, no demand my number be removed from their system

I have also reported this to the attorney generals office

We purchased our leased Dodge Ram from Chrysler Financial, a payoff check was sent and recorded on our account on January 9, 2009. We are now receiving threatening phone calls from the Chyrsler's collection Department, demanding January's lease payment! These phone calls come several times per days, when we answer the phone, we are asked to hold for a representative, sometimes over 10 minutes.

When we do speak to a representative, a different person each time, they demand payment, tell us our credit is being affected and won't listen when we tell them the situation, just keep interrupting, demanding payment. A check of our account activity shows the payoff payment amount as a credit on our account. We are still being harrashed for January's payment!

The collection department is threatening to affect our credit, which has been excellent!

Chrysler put in the wrong contract information (36 months instead of 48 months) They are showing that we are over $5,500 late in payments. We make our monthly payments on time. However, after numerous calls to the resolution deparment they agreed they made the mistake. However, it still shows as being late as of January 9, 2009.

We are getting calls that our account is overdue which it is not. Our credit report is being messed with. Nobody seens to get the problem fixed. They keep telling me it takes time to fix the problem. This has been going on for over a month. I quit having direct deposit taken out, otherwise they would have taken out over $5,500.00 from my checking account. I don't want to find my car repossessed. Can anybody help me get this problem fixed with Chrysler Financial?

Our credit is being messed with. This is causing my wife and myself to worry ourselves sick over this.

I sent the following letter to the main website, only so their so called resolution center will call me, acting they are falsely concerned about the mistreatment they have served me. They are driving me towards a nervous breakdown. [Their] dishonestly making an authorized payment to my bank account cost me $1600.00 in overdraft charges. I am still suffering a hardship from your dishonesty. Now, I am one payment behind, and I keep getting harrassing phone calls from payment center. Recently, I received a call from resolution center from K. Hall. She kept calling wanting to resolve this problem. Then, I speak to her once, and then I can't get a hold of her anymore. I keep getting her voice mail, and today I called to speak to her, and the resolution center tells there is not an employee by that name who works there. I keep getting calls from rude, and unsympathetic customer service people who work for company.

Tonight I get a call from somebody who only says her name is Opulence. She does not say what company she is working for, and I think she is soliciting phone sex. Finally, she tells me is from Chrysler Financial. Then, she ask me if I am LoriAnn. I wanted to know who she was, so I didn't say it was me. Then, she asked If was not LoriAnn, why was I answering her phone? I said, who was she to be asking me that, and is that how Chrysler Financial trains their customer service people. She then tells me to call the 1-800 number, and then hangs up on me. So, I called back the number where she was calling from, and she answers the phone with not saying Chrysler Financial, this is so and so. She said This is Opulence. I asked her she was? She got defensive, and hung on me again.

I will be contacting all the T.V. websites, and complaints against Chrysler Fiancial websites, to warn more people to not deal with payment center. I just hope I survive the ordeal to have to deal with company until I can pay my off. That is if [they] try to do some good service, and work with me on my payments.

I am one payment behind, and they are so determined to resposses my car.

Starting in Jan. I call chrysler to ask them why my payment was not processed as I noticed it wasn't cleared from my checking acct. They said they never received my payment and many others and to call back. After many phone calls they told me roughly 35,000 checks were lost in the mail and mine was one of them because their return address on their envelopes was wrong. I stopped payment on check and paid online. While these documented phone calls were being made we were called morning and night from their collections demanding a payment by phone even after we explained what was going on. Finally stopped.

Feb. 5th at 8:30 am recieved a phone call from collections saying they hadn't recieved payment for feb.which is due on the 3rd. I told them it was on it's way and my payments are never ever late. He then spoke to me extremely rude and aggressive and demeaning. I asked his name and he said Mr. Smith which I then asked for a first name wand his reply was We are told not to give our fist names which is untruthful. I told him I did not want to speak to him and to get a manager and he still continued telling me to pay my bills and its my problem. I repeated myself at least 3 times and the floor manager got on the phone and was just as rude and spoke over me and told me to listen to her and make a payment now on the phone. I then said enough and hung up.

I have excellent credit history and not 1 single late payment. They would not hear that or care that Iwas trying to get my son to school. They also did not listen I have not one late payment considering I have not had my car in almost three weeks because Chrysler cannot locate the powersteering shaft that broke on it and it is sitting at the dealership waiting for repair. No one should be spoken to or treated in such a manner.

I have leased two vehicles with Chrysler and it has been a two yr nightmare. There seems to be no way out of this, no one will listen and no one can take action on my part, maybe the media will be a way. They are trying to extort money from me, they harass me on the phone for late payments(10 days late) with an animated system numerous times during the day that you do not want to pick up the phone when they do call. Recently on my daughters account that I co signed for, after paying over seven hundred to catch up the next bill came and they are saying we are another month behind. I went to the on line site and printed out the monthly payments and i am up to date, owing only Feb 's payment due on the 22nd.

I tried repeatedly to call and resolve this issue. I have been hung on, several times, a supervisor was not even willing to review that dates with me, just shouting at me i was a month behind. My own lease, i spoke to a rep and caught my own lease up scheduling two payments that month. I was told my next payment needed to be received by the 10th and when i received a current bill they are trying to extort me for another 300+ in late fees asking for another 800+ this month.

I have had it and i will never deal with this company again. What recourse do i have, other than obtain an attorney , maybe the news station can help me. I am a nurse who works crazy hours with a little time to spend on the phone with this company, getting hung up all of the time. Please advise me of my recourse. Thank you

Chrysler Finacial does not care about the situation we are in. I paid the amount that was owed on Jeep Compass that I purchased in 2007 brand new no problem but then I fell behind in payments so on Jan. 12th 2009 I paid the amount of $1729.08. they took the car away and then when I was calling to tell them that the payment was made on the 12 of Jan. they told me to go and make another payment of 1350.00 to be wired to them from Western Union. so I went to my bank and explained to them that Chrysler Financial wanted a wire transfer of the money but it was to late they already had it which was the next day.

so I was back and forth with them I had to wait ten days so that my car could be released but in the mean time was like okay so on the 28th of Jan. I could get the car back. no that was not the case. I was at work talking on phone with them because they would not release the car to me because I still owe 380 on the car. I gave 1729.08 on the 12th of Jan. and [they] received it on the 15th and told me that I would get the car on the 28th. they kept going around in circles everybody that I talked to had a different story. I never spoke to Phillip again because he was the one who told me that the car would be released on the 28th. I have to wait until Friday the 30th to get the car back. they are not professonal they do not know what they are doing.

I am without a car for 10 days my daughter got sick couldn't take her to the doctor she has asyma. this is not fair I work very hard and do not deservse this. I paid and they still took the car away from.

My husband and I leased a truck through Chrysler. We bought out the lease in August 2008. The check from my credit union plus a personal check from my account have been cashed for the amount that was the payoff. I started receiving statements in Sept. 2008 that I still owed $209.00. Every time I called I talked to different reps that had no idea what I was talking about. Frankly, I could barely understand their English.

Every time I tried to speak to a supervisor, I was assured my complaint would be resolved. In Dec. 2008 I received yet another statement telling me that I now owed a little over $1,000 on an account that has been paid off. When I called, I was told it was INTEREST!!!!!!!!!! $800 of interest is quite a rate! I have contacted the Better Business Bureau, who was told by Chrysler Financial that they could not reveal any information to them about my account.

I am in the process of working with my state's attorney general's office. This is such a frustrating thing! My Jeep lease is up in Feb. 2009. Do they really think I'll buy it out after the crap I've been put through? Not to mention, I will never buy a Chrysler product again!

Continuous calls three & four times a day to my cell phone. After many requests sent this email: Your company, Chrysler Financial is calling my cell phone three and four times a day and leaving messages. I have requested your people to remove this number from their records. Each time I call they tell me that I am not authorized for the account. I HAVE NEVER NOR WILL I EVER OWE Chysler any money. I have had this cell phone number for many years. Each time you call it costs money out of my carefully followed budget, not to mention the upset and disturbance. I

am an old woman with high blood pressure and I do not keep regular sleeping hours. Your people have just waked me up (8:30pm) from a much sought sound sleep. PLEASE, PLEASE REMOVE THIS NUMBER FROM YOUR RECORDS. I think you should also know that we have contacted the Attorney General of Texas. A few years ago, I successfully sued a collection company for much less harrassment then you people have inflicted on me and those calls also were regarding an account belonging to another person.

i was a month late due to personal reasons. i called chrysler to inform them that i was late but il be making my payment .after 10 days late they started calling me off the hook. they called my work place so many times and rude to my bosses, of which my bosses where so mad and i almost lost my job because of that. they called my phone a million times frm 8am til dawn .this is rediculious. when you decide to get a car u dont intend not to pay it.

have been a good payer for more than a year but when i got some personal problems they dint understand instead they insult, rude and very unprofessional. their representatives needs to go for training all of them. they are disgusting. i never wil i purchase a car with its company again. BE WARNED THOSE WHO WANT A CAR FROM CHRYSLER.

I have a 2005 Jeep Liberty which I am curently leasing. This is my second vehicle through Chrysler. I really love this Jeep when I got it and my Husband and I decided that we were going to purchase it before we moved from Westland MI to Hartland MI. My lease is now up and I was/am in the process of buying it UNTIL I received the information regarding the finance rate.

They want to charge me 13.79% to purchase a USED vehicle. A vehicle that I leased NEW. I was told that the % rate was based off my credit score and that they did not even run my credit report. As everyone during this time is having difficultiues my father has always taught me that your credit is very important. I pulled my credit report and my score is 685. I only have had 3 payments that show past 30 days.

I proceeded to ask if this was Chryslers way of setteling their debt problem by sticking it to their customers. I just want them to give me a reasonable explanation on why it is so high and all they will tell me is thats what it is. It is common knowledge that the rate for a used vehicle is always higher then a new vehicle. When I told the Remarketing Rep Tisha that I didn't know it was common knowledge. The attude from this rep started flying.

I politely asked for her extension, her Supervisors extension, then the name an extension of any rep that was assigned to my account (James Kellem). I am over my miles on this vehicle and my husband and I will decided how we will handel that, but at this point I don't think that I want to deal with them any longer. Not even to try to go to another financial institution for the loan to buy it out.

I have owned 4 vehicles with chrysler.I will basically list there violations here as the actual stories would be too long to wite. Calls before *am and after 9pm. As many as 6 calls a day. Contact ANYONE(neighbors ,relatives,tenanrts,etc.) in regards to account and say they have the right to do so.Help incapable of taking and making payments from overseas accounts.Set up dates for withdrawals from my bank account and they withdraw in a time span of up to 10 days from actual date set up. Tried to withdraw up to 6 times from account when there was no funds available. Threaten to repo vehicle all the time. Demand payment on a certain date if not there then please return your vehicle to the nearest dealer.

Had 12 transmissions replaced in 3 vehicles ..they just replaced damaged parts rather than rebuild ,clean coolers or complete other actual normal repairs costing me $10000.00 of dollars of loss in my business. One time they kept the vehicle for 7 weeks doing repairs. Agents are extremely rude demanding . Do not answer there calls and pay them when you get it . Don't put up withthere intimidation. Hide the vehicle usually in the eary morning hours.....especially if you are only one payment behind .

10's of thousands of dollars lost due to downtime of vehicles. Threats continously .Contact neighbors relatives anyone who they think knows me. Hundreds in bank fees by trying time snd time again to withdraw money that is not there.THREATS THREAT THREATS

I purchase a Dodge truck in 2003 and it was finance by Chrysler Financial. About six month ago, some one from Chrysler Financial call to collect a payment and with out my autorization they set to withdraw paymetns from my checking account. Now my bank account has been ruined, in addition, they always disclose information to my syster inlaw. I m very upset of the problem they have created.

MY BANK ACCOUNT HAS BEEN DEMAGED. IN ADDITION, MY PRIVATE BUSINESS SHOULD NOT BE DISCLOSED TO ANYONE.

well i leased a 2007 nitro back in may of 2007. everything was going fine for about 3 months. i sent them a money order for my payment. now the nitro is leased in my mothers name. i then recieve a call from a very rude csr stating that the money order had been returned. how does a money order get returned? well i then contacted money gram and paid 20 dollars to get a copy of it and sure enough chrysler had cashed the money order because their info had been stamped on the back of it. we then contacted them and then they stated it had been lost or stolen... another lie.

we got so sick of the calls we contacted a lawyer who has been dealing with them. as of 2 months ago they then said that while they were sending the money order through the machine it shot out and landed behind a computer and was not found untill 2 months ago. so far nothing has changed except for the calls have stopped but still showing a month behind and tons of late fees have been charged to my account. they even went as low as calling us and telling us that they would repo my veh.

come on they screwed up big time but yet they want to punish us for doing what we are suppose to. to make matters worse they have raised the payoff on the car and now we cant trade it in or anything. if anyone else has had this problom with these people please let me know. a lawsuit may be filed against them

I have fallen on tough times. I was injured on my job and although I was released to go back to work in June, as of December, I am still not working. I am a single mother of two and I had a loan with Chrysler Financial. I made them aware of my job loss and the inability to make my payments on time. When I signed the contract at the dealership, I was told that I had a 10-day grace period, so as long as I made the payments within that grace period, I was fine.

Once I fell into the missed payments with Chrysler, they began to call me and tell me that I had never made a payment on time. I informed them of what was told to me at the dealership, and they told me I was misinformed, but never took responsibility for it. I was 2 months behind, but I spoke with them frequently, letting them know that I was trying to make payments. I spoke to a representative on Christmas Eve and he told me to get a payment in as soon as possible.

When I woke up on Dec. 26, my car was gone. The have taken my only means of transportation, and now I am going to have pay fees plus the 2 months I was behind...this is my first repossession, and I am so embarrassed and hurt...I thought this company would work with their customers, especially seeing that the entire economy of the nation is suffering...does anyone have any advice of what I can do? I except full responsibility because it is my bill, it wasn't that I did not want to pay, it was that I couldn't....

I am now without a car, and my grandmother co-signed for me. SO they are threatening to place a lien on her home, and saying that we are responsible for the entire balance owed on the lease. I have no car now, and I don't think I will be able to obtain one once I become financially able....

On Dec. 10 my last payment was due for the purchase of my jeep. The same day my co-signers told me that they recieved phone calls every morning at 8am about 4 more payments. I instantly called to see what the problem was. I was told that since this was my last payment i had to go into the dealership with a money order that nite by 9pm. I explained i was going directly across the street the next morning for a dr appointment at 9am, they told me it had to be handed in by 9pm. I did as they asked.

The receptionist had no idea what i was talking about. She called the business rep, and again, cluless. A salesman that worked there 18 yrs overheard us and also said the same thing. I called Chrysler Financial from there and reported my payment and told them i was there, made my last payment and receieved a receipt. The next day while online banking they attempted to automatically withdrawl my $378.07 plus an additional $50, totla 428.07. I called right away. I was given the run around and then he yelled at me saying you just wait a minute and saying that i had missed 15 payments and ? had bounced..... I asked for a supervisor... She told me whe would look into this...

Two days later again t hey attempted the $428.07, and now other bills were bouncing, totalling 3 NSF charges.... I called one day to ask for the supervisor and they said she had left for the day, i demanded to speak with someone, sure enough she took my call. I went to my dealership 2x but this is out of their hands... I attept to call them every morning. Yesterday i called and the operator hung up on me when i demanded to speak to someone higher than the supervisor i was dealing with. When she returned my call later she told me they would cover 2NSF charges. I have spent hours on the phone with companies making arrangements to pay my bills at later dates because of this....

Four of my bills were not able to be paid on the extensions i made after the initial withdrawl.... Stress level at the bank for 50 min and i passed out.

back in october 2008 i was called by a woman customer service rep from chrysler LLC, in horsham pa. after sending an email, i then recd. a form from them oct.27 to change my payment date, which i promptly filled out and sent back in october, my payment was sent in as usual before the overdue date. then in oct. i sent the regular payment no problem too,

now in nov. i recd a notice i was late and charged a fee, i was told by the woman on the phone this would not happen because i was within the payment time limits, she lied to me because the pay statement from the kentucky payment site added on the late fee to my next payment, now in dec. i have another screw-up on the statement, on the acct.activity it says thank you for the 599.46 payment? my payment i sent in was the normal 299.97, and another late fee, total amount due324.97,t

hese people in customer service never notified the ketucky site about changing my payment date now the fees are continually added on, all i wanted was to change the pay date from the 24th to the 28th of the month because i normally get my retired pay on the same 4th wed. of the month, which would make me late depending on the date ir fell on, i'm retired from working plus retired air force ,i make 2016.00 a month and have a tight budjet, if they continue this way i will need a lawyer because i can't afford any extra trumped up payments ,i sent copies of all the messed up paperwork to both chrysler places in pa. and also to farmington hills, mich. credit disputes branch,

this is preying on my mind worrying me to the point of anger, also if i dont pay late fees it will ruin my credit, if i make the payments am i admitting i screwed up or should i fight them?

My son bought a car and was financed through Chrysler Financial. I co-signed the loan for him to receive a lower interest rate. About a year later I received a call from Chrysler Financial that my son was nearly 2 months behind on his car payments. The representative gave me 3 days to pay both late payments plus an early payment on the next month or they would repro the car.

I made the payments within the 3 day period and then after talking to my son (who had lost his job) took possession of the car and made double payments on it until it was completely paid off. The loan was paid off 2 years early because I made double payments but still its listed as the ONLY negative on my credit report. Even when the 2 years of payment history no longer showed anything but on time payments, they marked the entry in my credit report with an extremely negative comment about making a 60 days late payment in 2005.

But never do they mention that I never made another late payment and even paid the loan off 2 years early. This negative mark will stay on my credit report for the full 7 years. I will NEVER do business with Chrysler or Chrysler Financial ever again! I warn anyone and everyone I know not to do business with Chrysler or Chrysler Financial too. It's a horrible company with horrible collections practices!!!

I bought a new 2001 Dodge Neon a few years back. After making payments on it for a time, I had the unfortunate situation of a lost job on my hands. At this same time, I was involved in a hit and run accident in which I had written down the license plate of the other driver but the police could not seem to find this person - my deductible was $1000 which of course at the time, I could not pay without a job... but I found a way.

Keeping in contact with Chrysler, I eventually decided that it was the best idea for me to voluntarily surrender the car as the job market was relatively tough and I had considerable trouble finding a replacement. Thinking I was doing the responsible thing, I voluntarily surrendered the car after speaking with a number of representatives from Chrysler Financial and also from the original dealership I had purchased the car from. Well - come to find out, this was probably the worst decision I could have made. For a short while, all was quiet.

I was content to have done the responsible thing having returned the car. At this point, I was under the impression that having taken this action would mean Chrysler might resell the car and it would be over and down. Chrysler appears to have taken my voluntary action and considered it a repossession. Chrysler took my car back, sold it for ~$1200 and decided to charge me for the rest(somewhere in the ballpark of $10k).

In the following weeks, I received numerous phone calls from a gentlemen(I can no longer recall his name) regarding the amount due. This gentleman saw it fit to call me every morning for a week straight between 7-8AM yell at me about making a payment using aggressive and demeaning language, threats, and ridiculous claims for around 10-15 minutes and then hang up on me. Unsatisfactory... So, I suppose the question asked and the lesson learned - is this an honest, legit and common practice?

I have also had a very bad experience with Chrysler. I have had four loans with them and you would think that when my family hits a bump in the road they would be a little more understanding. My husband recently got laid off and we haven't received his unemplyment check yet. He has been looking and looking and no one is hiring. As a result we have fallen behind on my car payment along with all the rest of our bills.

I am just over 30 days late and the other day they called me at work ( they call four to five times a day) and basically harassed me. Not only were they rude but the lady was very degrading. I explained to them that I could pay them the amount I was past due in eleven days with my next pay check and they said that if I don't pay in three days they are repossesing my car. I started to cry and the lady just became more rude. I explained my situation and that I was waiting on a pay check and unemployment. She said that I needed to borrow the money from someone or sell some personal property.

I also tried to tell her that I am always trying to pay my bills on time but paying my mortgage and putting food on the table was equally as important. She responded with then maybe you shouldn't have purchased a car that you couldn't afford. She was unforgiving. She eventually hung up on me. I have every intention of paying them but it probably won't be until next Friday. I hope they don't repo my car before then. I will never get a loan through Chrysler again and I will deter people from dealing with them as well.

We have a current loan with Chrysler Fianacial and yersterday they double charged (only authorized one payment with a Fee of $9.95, payment arrangement our checking account of over 22 years leaving us with over $600 plus in over drafts.We have filed a complaint and have numerously complained to Chrysler FinancialsSupervisotors who are probably outsouced in India. They refuse to reverse and credit the payment(2nd payment now paid early) and called me a liar and have no record of my calls last Monday(the 24th).

This company is really now trying and it is almost working to steal payments and cause their customers heartache and much grief> They need to be reported and we will get our fines refunded but now thanks to icompetant customer service reps who harass, threaten and lie and call us liars to me this isi illegal. We were not late with the 2nd payment. Now we have no money for rent and utlieies.

I am 30 days late on my truck payment. Chrysler is calling me three times a day for a payment or partial payment. I'm in a circumstance where I have no money to give. I am selling some property to get money to pay Chrysler. Chrysler Financial has changed. They never call this frequently and the person's who call are very pushy and threatening.

It's very distressing for me and my wife.

My wife and I purchased a new vehicle from Zangara Dodge in Albuquerque, NM on Oct. 12, 2008. We traded in a 2006 Jeep. Both the new purchase and the trade in were financed with Chrysler Financial. I started receiving robo-calls from Chrysler Financial, complaining that the payment was late on the Jeep loan, and was told that the payoff had not been received. I contacted the dealer at least ten times, made at least six calls to Chrysler Fin. and did everything in my power to get them off my back.

The calls continued at the rate of 4 to 8 calls per day for over a month despite all my efforts to prove to them that the Jeep had been traded in to buy the new vehicle. They had the new contract and said on one occasion that the account had been updated. Two days later the calls started again and a whole new round of communication (or lack there-of) was required. They have been provided with a tracking number which proves that they signed for the check, but I am still getting calls.

Now they have apparently put my account into collection. I am so sick of being harrassed, ignored, lied to and threatened. I wish someone would hold these people accountable for their despicable treatment of an honest and loyal customer. I intend to vigorously pursue all legal options if this incident has any detrimental affect on my credit rating.

It all started with a hurricane by the name of Ike. We were without power for a few days and I heard the Mayor announce that all consumers in the affected area be given three months grace on bills with no penalties. So I called Chrysler Finacial for an extension and the only option is interest only for a partial payment of $129.95 and sign the form that was sent and send back with your payment. We did this in early October. Thought everything was fine! We rec'd the next statement stating that I was lat with the balance so I called to have it fixed.

This is were the problem started. I was told that it has been noted in the system and everything is fine. The phone has yet to stop ringing and it is now near the end of November. I make another phone call and the guy says he is mailing another form for us to sign and not to worry. I have rec'd 7 phone calls in one day from these people. I have explained that I did what was asked and that the form we signed was lost on your end so find it. I get a phone call at work and I am over the edge! I speak to a Ms. C that request that I sign and send back via fax. This was on the 12 of Nov. I tried it 4 times it would not go through.

I call to get a different fax number and I am assured that it will be fixed and the phone calls will stop. 5 days later the phone has not stopped ringing and I get another call at work. I run through the story again and was given a different fax number and person to send it to. Don't worry it will be okay! Here it is on the 21st, almost three months after the request for an extension and I finally have had enough so I call again and speak this person that has little to no education and thinks that she is on the same level as the office manager when she holds the title of floor leader. Her name is Shannon W and refuses to let me speak to Mr. C the original person I dealt with when faxing this stuff. "I am the only person you are going to speak with and that is it! I am on the same level as Ms. C and you are not going to get her!" When I asked for her name again "are you stupid? I already gave it to you once! Do I need to spell W for you?" I told her that she and the rest of the departmen needed to re-trained in customer service and her response was "we are in collections not customer service!"

I also told her that I would never have another vehicle financed with this company ever again! After reading all of the posts here I will be sure to trade it in before the end of the contract as well! Good luck to all those that follow!

I am currently trying to purchase a new vehicle from Chrysler. I have been in the loan process for a week now. I have never had to wait this long to get approved for a car loan, even when my credit was not the greatest. My father is going to be the lead on the car again and his credit score is an (805). I spoke to the general manager yesterday and he told me the hold up is because of a comment I made to a very rude customer service rep almost 6 months ago. I had been having trouble with my payments being put on my account.

I mailed the payments on the same day every month and for some reason they were not being applied until they were over the late period. I found out that the payments are taken at a payment center through a computer(not a human). And because my father is on the car as well and had signed up online to check that the payments were being made on time that they would not send me a payment coupon in the mail and that was what was causing the payment to not get put in correctly. Even though I asked them to start sending me the coupon again she told me they couldn't.

So after about five months of this and me continuing to call them to no avail. I got a call from a very rude woman who told me that I would have to make a payment over the phone that day. I told her that I had already mailed my payment in over two weeks ago and they should have some way to track it. After almost 20 minutes of this woman trying to belittle me that I did not know how to make my payment..I said no wonder you guys are going Bankrupt you can't even process the payments that people actually send you.

So now that I am trying to get another car from them they may not approve my loan because of this comment, not because my credit or my fathers credit. So I am kinda at the point now that I am not sure if I want to purchase a vehicle from them anymore. If this is how they conduct business no wonder why the big three are in the position that they are in now. There i said it. I may decide to buy my first foreign vehicle ever in my family's history.

I have had a Jeep Wrangler loan through Chrysler Financial since 2003, never been over 30 days late, and recently I have had some cash flow issues (I am in real estate, that should say it all). I called them in late Sept. & old them I needed an extension, They refused. As a result $298 is 52 days past due, I owe $1000 on the loan and the maturity date was 10/21/08, Last night they repoed the car, the police were not made aware of it (as of now they have The car reported stolen) the tow truck was unmarked, with no plates at all. When I asked for documentation the driver said If you weren't such a [expletive] I would give it to you and drove off with my car.

Chrysler NEVER sent me one notice, I was in the Hospital for almost two weeks, I had all my mail brought there and had my cell, NOT ONE MESSAGE was left, and no notices. I ave no car, I am a real estate appraiser without transportation. Now I will have to pay the $1000 I owe + fees because of their negligence.

I began getting harassing and rude phone calls from a man named Heath and other representatives of Chrysler Financial about two months ago. They were calling about a bill of a relative. I DO NOT have a loan with Chrysler Financial. [Heath] informed me that until I gave him a phone number or address to reach that relative, he would call my home and harass me EVERYDAY if he wished to do so and that there was absolutely nothing I could do about it. He said the last time the relative made a payment on their car they used MY address and therefore that gave the right to harass me at my home.

I happen to be in the business of giving car loans to people and am very familiar with collections law and repossession. [Heath] is misinformed about his ability to harass ME based on the fact that their client misrepresented their address. Illegal practices of Creditors and the definition of unfair or deceptive acts or practices under the Pennsylvania law state that any conduct that the natural consequence of which is to harass, oppress or abuse a person in connection with a debt is forbidden. Specifically forbidden are the use or threat of use of violence or other criminal means to harm the person, reputation, or property of any person, the use of obscene or profane language, the publication of a list of Consumers who allegedly refuse to pay debts unless done under the requirements of the federal Fair Credit Reporting Act (Public Law 91-508, 15 U.S.C. 1681 et seq.), and the advertisement for sale of any debt to coerce payment.

Specifically dealing with telephone communication, it is improper to cause a telephone to ring or to engage any person in telephone conversation repeatedly or continuously with the intent to annoy, abuse or harass any person at the called number. Further, the caller's identity must be meaningfully disclosed. When I informed [Heath] that I would contact my attorney about his harassment, his comment back was, If you have money for an attorney you have money to pay (the relatives) bill. Why would I pay a bill that is not mine? My answering machine tapes conversations and I will continue to tape comments and save electronic collection calls to my number.

I have informed Chrysler Financial that if I continue to receive harassing phone calls from [Heath] or anyone else at Chrysler Financial, they have been duly warned that I will take legal action. My young son has told me that when he gets home from school and answers these phone calls that they are very distressing to him. He says they are rude and vicious when they call and ask him questions. He has asthma and can't take a lot of stress.

I leased a vehicle through Chrysler 2 years ago. About 1yr after leasing I received a bill from Chrysler Financial for $1737 for sales tax. The state of Illinois reassessed my vehicle and determined I did not pay enough sales tax. So without any dispute Chrysler paid the balance to the State Of Illinois and sent me the bill. Upon receiving the bill I contacted Chrysler to discuss what the bill was about. I then provided them with the paperwork stating the taxable percentage and a copy of the check my dealership sent to the state for that amount. They told me to call Illinois. I spoke with the general manager at my dealership and he spoke with the Chrysler Financial Rep. They said it was taken care of. And I did not receive a bill after that.

Now a year later I move to the state of Missouri from Illinois. And I receive that bill again. And on top that I have my payment auto deducted from my account every month. They took $54 more dollars out of my account than my payment is without any authorization. I called them today and they still claim I never paid enough even though proof was sent and the bill went away. And they are charging me for sales tax in Missouri now. Even though sales tax from Illinois is credited in Missouri. They say they are doing that because I never paid Illinois. Which I have already proven multiple times.

I call Chrysler Financial today 11/13/08 and they tell me the $1737 is personal property tax from Missouri now. I argued that 1 year ago I lived in Illinois not Missouri. They said I moved from Missouri to Illinois. Which I lived in Illinois my entire life until I just recently moved to Missouri. The gentleman became very rude to me and suggested that I dont lease unless I understand the laws. Upon further arguing with the gentleman he actually looks at my account and realizes that it is from Illinois. And they have it filed under property tax. Which in Illinois there is no property tax.

So my question is 1.) Isnt it illegal to take more out of my bank account than I authorize? 2.) Shouldnt they make sure that the amount in Illinois is valid before just giving them money and charging me. Any help would be greatly appreciated. I have a disputed bill with Chrysler Financial that is looming over my head. I want this fixed. And to top it off I work for them!

They processed a payment from my bank account, on a date earlier than I authorized. The payment was to be taken out of my account the following week on October 24. They processed the payment on 10/13/08. I did not authorize this payment date.

My bank account went into overdrawn status for almost $800.00, and I am still to this very day, trying to get caught up with my bills. I still have overdrawn bills on my account. I have no money to buy any food, and I can barely afford to buy gas to get to work. I getting seriously depressed, and I cry everyday. I feel like I am getting a nervous breakdown. I can't sleep, and I just cry everyday, because I will have more bills to pay this month. And, I can't get caught up with my past debts.

If only Chrysler Financial were an honest company, and processed my payment on the date, that I authorized, I would not be in this dark hole. I am afraid to call them, because I always get a middle eastern person to talk to, and they act like programmed robots. I may lose my car, and I might not be able to pay my rent. I might end up homeless, because of this negligent mistake made my Chrysler Fiancial.

Chrysler Financial has been nothing but rotten the whole 5 years of my loan. All started when I was going to be out of the country and paid my car loan three months in advance--YOU CAN'T DO THAT OR SO THEY SAID--and applied it all to the month paid.

Three years later they are still charging me the late fees and after a conversation with them back in March of this year, was told that if I sent then another payment of $23.32 I would be all caught up.

I had to pay two months in addvance, Made a payment of $500.00 on March 7 and another on March 21 for $996.12--paying for April and May. Once again, and after their instructions to do this, they applied it all to the Month of March--causing my car to be two months late. I arrived home tonight to find that they had a letter in the mail for me (kind of funny that they can'tbe reached for help)-- They have demanded $1496. to be paid by computer with a post date---or else!!!Threatening me that they will take the car!! I only have $2500.00 left to pay on the Mitsubushi Spyder--so it's in their benefit to GRAB AND RUN!

I have been a customer of theirs for over 15 years.Currently I have 3 leases with them.I have always been on time.

Business has gotten pretty bad over the last few months.I called and asked them if I can get some relief on the lease payment or back end the lease.They said no.

Thats not the issue. They call all the time and make idol threats.I have my own business and know how to talk with people.Tosay I got called because 1 of the leases was over 30 days,the other 2 are paid on time.I told him that I would make an on line payment in the next few days.He told me in a very nasty tone that I had to pay on the phone. I told him I dont have to do anything that he says and Ill do as I please.

Do not trust them with your acct info,they will deduct more than you want then to.I have already spoken to corporate office and they are listening to the tapes.They have very poor practice of being nice to people.

in sept.06/08 i purchase a money orderfor car payment for 445.00. i also sent a check for 2.00 to make up total 447.00. i call chrysler financial to make sure they got my car payment, and to explian why i sent a 2.00 dollar check. (i though my payment was 447.00). the rep. i talked to assured that they had recieved my payment, and everything was ok. payment was sent on sept.5th, payment was not due until 9/12/08. about 2 weeks later chrysler financial, contacted me, stating they never recieved my car payment. i tried to explain to them that i had sent in car payment early. the financial was very rude, and wuold not listen to anything i had to say.

i called money gram i requested copy of money order. after waiting 30 days iand paying 15.00 for copy i recieved copy of money order; which had been cashed by chrysler financial. my acount number that i wrote on money order has been changed. but my name and address is the same. i don't know what to do they are soo rude; i'm afriad to call. can you help settle this matter. or give me some advice on what to do. i don't under how they could get the 2.00 check and not recieve the money order' the bouth was in the same envelope alone with payment slip.

they cashed 2.00 check but denies ever recieving money order for 445.00. i have the cahed money order proving that in was cashed by cheysler financial. i had to borrow 4466.00 to pay another car note plus they charged me 22.00 for late fee.

I was 19 days late in paying my lease payment for a 2008 Liberty. I was fully aware that the payment was behind and was planning on paying it today online. I received a collection call from Christine advising me this is an attempt to collect a debt etc. I told her that I would be making the payment online today. She proceeded to tell me that I could make a payment to her directly with a check by phone to bring the account current. I do not like to pay with check by phone so I told her I would make the payment online. She insisted that I cannot make the payment online since the account is 19 days past due.

I have paid online everytime and have been up to 2 weeks late before. She berated me for not making the payment with her over the phone! This is ridiculous. As soon as I hung up the phone I went online and made a payment. Of course I can make a payment online even if I'm late. They just include the late fee in the payment. I decided to call back to complain that this woman blatantly lied to me about being allowed to make a payment online. The so-called supervisor tried to turn it around saying that I breached the contract by not paying on time. The contract allows for a late period with a fee, which I paid!

They have the worst customer service department I think I have ever encountered. They do NOT put the customer first, nor do they listen to what is being told to them. A company should not blatantly lie to a customer in order to get them to do what they want them to do, in this case, pay a fee for a check by phone to bring an account current when there are other options. It is MY problem if the account goes 30 days past due. They still get their money.

as soon as my husband was laid off on Sept 26th, 2008, I called to see if we could make our truck payments paying the intrest, until we were back on our feet! I was told NO, we had a 72 month loan, and we had better not be late! we have gap insurance on the truck, and I did not know that gap insurance only paid out on loss of the truck!

so back to the start! they refuse to work out anything, and are so rude , it makes one wonder what is going on in the USA! my husband only stands to make $278.00 a month unemployment, and we are willing to give up food to a limit, but both need out medications as we are both ill, also, I have a bad heart and not supposed to undergo stress! now after reading all the complaints on Chrysler Fiancial, I am sure we need to clean out our truck and expect the worse! where is all our government bailouts going, it sure is not to the people having to pay them! we are getting shafted and still they want more!

On August 9, 2008, my husband called Chrysler Financial for a payment extension and was approved over the phone so we did not have to make the August payment. In September 2008, I tried to make my next regular scheduled payment over the internet and it said I was past due. My husband called to have Chrysler fix their mistake, but was told a supervisor would have to call him back, but nobody called.

I called Chrysler on September 15, 2008 and spoke to 2 very rude, unprofessional representatives who would not try to resolve the issue and told me they had no record of us ever calling in for the extension. After no cooperation from the supervisor, I had made the payment and brought my account current, but informed the supervisor I would be filing a complaint against her and Chrylser and disputing the late payment report. As for the representatives having no record of my husband calling for the extension, this is false because my husband called over his cell phone and I have the record of proof to show that he spoke with a representative for 11 minutes on August 9, 2008 at 9:58am where he was approved for the extension.

The representatives had tried to argue that it was impossible for them to be wrong or make a mistake. Obviously, the initial representative made an error by not recording the date or extension in the computer properly and nobody at Chrysler wanted to rectify the situation. I am currently disputing the negative record with the credit report agencies and I believe I am owed an apology, the negative record deleted from my account and credit report, and my money back (along with the late fee and wiring fees) from Chrysler for the extension that I was approved for in August but had to pay anyhow in September.

I now have a negative record on my credit report which can affect my ability for desirable rates for loans which I may need in the future.

I was late for my September payment, so I called the phone # on 10/11/08 to arrange to make my September payment, and my October payments. My September payment was scheduled for: 12/23/08. My October payment was scheduled for 11/6/08. The customer service person I talked to on 10/11, was Mr. H. He was demanded I make my payment on 10/11/08. I explained to him I did not have the funds to cover this payment on this day. I would however, have the funds on 10/24. The words spoken from Mr. H, after I informed him of my inability to make my payment on 10/11/08, were he was saying how I need to get my finances straighted out. And, he told me to take my car to the dealership where I bought my car, and turn my car in for a buy down. And, if my car was respossed, that Chrysler Financial would collect the money that I owe for the car no matter what. His mannerism was extremely rude.

A dispute letter requesting the refund.

A copy of my bank statement stating the debit transaction made by Chrysler Fiancial.

I feel I am getting the run around with your company. I do admit I am always late with my payments, but I do eventually make them. My payments are $557.30. This amount is to high for me. Ever since I have bought this car, I have had struggles with my payments, but most of all with dealing with the customer service with your company. First, I have to talk to foreigners, who ask you your life story before you can talk to an American person. They keep repeating themselves back and forth, and they will do anthing to not transfer me to a supervisor. I just want to communicate with your company to let you know I will be making my payment, though it will be late. I would like a response to my complaint. I will be contacting other bureaus to complain against your company. I hope you wil not the next company going out of business with this economy our country is living with, and with the horrible customer service your company represents.

Bad customer service and the collections dept very RUDE. If you are late one day on your payment your account goes to collections. It doesn't matter that the reason you were late was due to an error on their part. This matter was eventually taken care of after finally talking to someone there that did listen and apparently had a functioning brain that did notice the error. My wife and I were looking to purchase another Dodge vehicle but after this experience we are not buying Chrysler.

Preditory Lending to people not qualified, loan goes bad, repo cars, collects through courts. Car repo.

I have written many times to make payment arrangements with Chrysler Financial for my vehicle. I have fallen behind due to some financial hardship. They do not answer my emails. I have asked them to call at reasonable hours because I work a night shift and dont get off work until 0200. They continue to call as early as 0720 and as much as 7-8 times a day. I have asked them not to call my mother, she is the co-signer on this account. I told them she is 83 years old, with a heart condition and other health issues. They continue to ring her house multiple times daily and harrass her to the point that I fear for her health. One of the last times someone told her that they do not take a payments over the phone and that she needed to get to Western Union right away and sent a payment. She told them she couldnt, that she is handicapped and didnt have a way to get there. The person told her Too bad, figure it out.? They also told her that if she is too old to drive she had no business co-signing on a vehicle for her daughter.

On or about 9/6/08, I received a call from a woman who advised me that my payment was late. I agreed to make a payment by phone to be taken out on 9/12. (so I guess its just something they offer when they feel like it). I gave her my account information, she repeated it back to me. About a week later I got a notice from my bank, she had tried to take the money out of a totally different account. One that they had previously on file but that I had closed quite a while ago. When I found this out, I immediately mailed a payment to them which they have still not posted.

Today, I called to set up a second payment over the phone, trying to get caught up. I first spoke to a woman by the name of Miss Gukari. She refused to take a payment over the phone from me??? Her co-worker was going to do it earlier in the month!!! I asked to speak to a supervisor and was transferred to a Patrick Allen. He began the conversation quite civilly but when I told him that due to employee error they had tried to take the money out of a closed account he said And I suppose you are going to tell me that your payments are late due to employee error also.?

To sum up my complaints: Ignoring emails, ignoring regular mail, calling at unreasonable hours, harassing my mom, rudeness, demeaning attitude of employees, ineptness of employees, annoying number of calls per day.

Is there anything that can be done? Thanks for taking the time to read this.

I began receiving 11-20 calls a day approximately 2 weeks ago regarding car payments. I get a combination of automated calls & real people calls on both my cell and my office number. I answered one of the calls at my office number & told them that under no cicumstances were they to call me on my office phone that personal calls were to be limited. The rude, ignorant person that I spoke to told me that if I answered my cell number they wouldn't have to call my desk number. I then explained that I am at work from 7 am to 4 pm and the appropriate time to call me would be after 4 pm (central). She then told me she knew I was central time because they are located close enough to come and repossess my car by the end of the day. I said, "I'm sorry...what?" She said my car payment was 1 day late & if I paid my bills they would not have to call me.

I explained to her that the payment had been set up on their website to come out on the 1st of the month. She said that isn't good enough because it takes 2-3 days for it to post as paid. I then asked her why would they be calling me for 1 day late anyway-her response was at 1 day late the account is placed with collections. I told her according to my contract a payment is late after 30 days & her response was & I quote, "Oh you smart enough to read your contract but not smart enough to pay your bills." I told her I was disconnecting this call because everyone knows her beligerent language & attitude is unprofessional and illegal. Her response was, "No worries...if you have no money to pay your 385 dollar carnote Chrysler Financial isn't worried because you don't have enough money to hire a lawyer!". I hung up. I received 8 more calls that day.

The next day (YES-the very next day), a man from Chrysler Financial called me to tell me that I had late fees to pay & that my next car payment was due on the 12th & in preparation of that I should authorize them to do a check by phone now. I told him that I would continue to use the method I've been using to pay my carnote. He said that wasn't good enough & they could repossess my car if the payment wasn't posted by the 11th. I told him I think that the excessive phone calls, the down right negative, abusive language was harrassment. He informed me that when I signed the contract with Chrysler I gave up any rights until the car was paid off.

Tonight, I received a "collection" call from Chrysler regarding my son's car; he called Chrysler 3 weeks ago to inform them that he had been laid off but was starting another job the following Monday. He made arrangements to pay his carnote on 10.4 instead of 9.24. I explained that to this customer service representative & she told me that since I was the cosigner of his car that meant if he had to postpone his payment I must pay his carnote for him and he could pay me back on the 4th. I explained to her that 50% of the population is experiencing hard times & I am part of that 50%. She said too bad for you but what does that mean to Chrysler? I said it means that between us we are trying to work with you to eliminate the phone calls & set up reasonable payment arrangement for this 1 payment that would be less than 30 days late. She said we signed a contract with them not the other way around, that if you are refusing to pay his carnote today then you are accepting a verbal agreement to allow the car to be repossessed.

I told her in no way shape or form was I agreeing to that. She said then make the payment. I asked her if I could speak with a supervisor or to inform me of another method to file a formal complaint. She informed me that I could not speak with a supervisor or file a formal complaint until the account was paid in full & paid on time 6 months in a row. I asked her to repeat herself & she said exactly the same thing. I told her that was ridiculous, that there is nothing regarding consumer complaints that say those "rules" are in place. She said, if I paid my bill I wouldn't have to worry about complaints.

She then said "Chrysler Financial has a great relationship with consumers that follow the rules set forth by their contract and not pitiful, deadbeats who look for loopholes to get out of paying their debts." I told her she was way out of line & the note would be paid on Friday. She said it needs to be paid right now or the order for repossession will be sent over and your car will be repossessed by Friday. She continued ranting for another 1 or so & said I was setting a horrible example for my kids by not paying my bills or expecting them to pay theirs. I asked her for her name & she said I gave you my name when you first answered your phone. I said would you please provide me your name again? She asked me to provide our banking information so she could set up payment. This back and forth went on 2 additional times & she finally said so are you refusing to make payment. I stated again that payment is going to be made by my son on Friday. She said, "Good luck!" then disconnected the call.

I bought a 1997 dodge dokata new! I had a 5 year payment loan wich I paid all payments! Chrysler showed around a $6000.00 balance after payments were done! I refused to pay that balance as I feel it is payed off! Chrysler took me to court for a repo on the truck and I showed the judge all the cancelled checks and he ruled that the truck is payed for and that chrysler can not repo the truck!

I contacted chrysler after the matter and was told until there court ordered to release that title there not going to! 5 years has gone by and I am trying to get a title once again and running into the same story! I even offered them the truck to see what they would say and I was told they did not want the truck its 11 years old but still will not release the title because i want it!

I have a truck that was paid for and no title!

My auto loan was set up 5 years ago with automatic deduction from my checking account. All was fine until my 60th payment. For some reason Chrysler does not deduct this final payment and they do not send you a reminder or bill for it. I thought my loan was satisified as the deductions had stopped. Last night I got a very mean collection call saying that I was going to be reported to the credit score companies becuse I was over 30 days late! I had to pay 9.99 fee to deduct the payment from the same account that the other 59 payment had been deducted.

When I called Chrysler Financial and complained about this practice, they said I should have remembered 5 years ago when we signed up for auto deduction that they would not deduct the last payment. I complained and got a supervisor: Mrs Flowers that said too bad, I was stuck with the late payment and the $9.99 checking account deduction fee. I wonder how many other people they do this to. I am out the $9.99 fee, $5.00 late fee, and personal time spent trying to find out why I was treated so rudley when I set up the deduction to avoid any possible delayed payment.

My car(lease) was recently repossessed(one month payment behind) and this is second time in 12 months. I am responsible for the outstanding balances to pay off. The repo man entered my apartment garage without permission to get a vehicle. It was cought on security video camera that repo man forced to open the garage door to get my car. The repo man handed me a piece of paper, it shows their phone number and address. I called next day but it was disconnected and I cant find their website or any info about it. And also, there's no license plate number on thier car. Since that happened, I havent gotten any document called Notice of Intent to Sell Vehicle or anything related repossession. So, I called chrysler financial redemption department and asked them to send me the letter but they said they sent them already. Still, I haven't gotten it. They will sell my car very soon.

I wanted to payoff a truck,they would not take my payment over the phone, I had my bank send the payment and Chrysler Financial send it back to my bank.. I called and talked to Miicaela told her that my bank send the payment to them at P O Box Louisvill,Ky. She told me that they never recived it. I talked to my bank they told me that they send it out on the 3rd of Sept. But Chrysler Financial sent it back on the 5th of Sept. Only to tack on more money.

I had talked to several People Nobody could help me out in anyway. All I wanted to do was payoff the truck. I live in Nevada, I had to call Star Dogde in Abine, Tx. and talk to the people who I bought the truck from and let them know what was going on. He called the 1800 # and called me back. He helped me as much as he could. I am very unhappy with the treatment I got from all the people I talked to at Chrysler Financial. They were no help at all, all that they were sure to do was charge me more money. When all I wanted to do was payoff the turck. I will never deal with Chrysler Financial again. Very rude people who answer the phones, no people skills at all.

I have a 2007 Dodge Ram SLT truck financed through Chrysler Financial (Account Number: 1000838556/Contract date:08-29-2007). The above address is where I submit my payments. I became late with my payments due to illness. At which time I had no income for about 8 weeks and used all my savings for doctor bills (due to the fact that I have no health insurance) and routine bills. On June 12, 2008, a customer service representative for Chrysler Financial advised me to defer a payment; stating that I could have my due date changed if I allowed them to: (1) withdraw the May payment from my personal banking account [confirmation number supplied by rep - 6018160] (2) defer the June payment [confirmation number supplied by rep - 6018195], and (3) allow them to withdraw the July payment from my personal banking account [confirmation number supplied by rep - 6018212] on July the 26th 2008.

She led me to believe that if I did this I could have my due date changed from the 13th of the month to the 24th of the month and this would get my account back on the right track. I complied with this request. Afterward I was advised to call 1-800-700-0235 on the 16th of June, 2008 to confirm the due date change. The person I spoke with informed me that her supervisor told her that I would have to make my payments on the 13th of each month for six months over the internet before I could have the due date changed. I informed her that if I could meet the payment demand on the 13th of the month I would have no need to change the due date. I also informed her that I would continue to be late with my payments because I could not meet the 13th due date demand.

I received a confirmation notice from Chrysler Financial dated June 15, 2008 where they did in fact withdraw the approved payment.

I recieved a statement dated June 24, 2008 informing me that my next payment was due July 13, 2008. This payment was withdrawn from my personal banking account on July 29, 2008. I recieved a statement dated July 25, 2008 informing me that I owed two payments and needed to remitt both payments and late charges by August 13, 2008. However, when I called they had posted the July payment. I spoke with a woman named Norma and she volunteered that my due date was the 13th of each month and that it would not change unless I paid the accumulated intest (whatever that means) and signed a form that Chrysler Financial would have to send me in the mail.

This is the latest conflict I have had with Chrysler Financial. There were numerous other conflicts with this company but unfortantely did not file a previous complaint. The first was when they negelted to send me a statement for the very first payment. They had the wrong address in their files. Wheither this was the fault of the dealership who submitted the information to Chrysler Financial or their own fault I do not know. When the payment became late they did not contact me; they called my employer. For days they called several times a day , all hours of the day and night before my employer mentioned it to me. At any rate, it took nine months (starting in September, 2007) to get them to correct their records.

Next was my request for a copy of the contract that they had on file. I made two request before they responded the first time. They faxed me a copy at my place of employment. The font size was too small to read even with a magnifying glass. I made three additional requests for a ligable copy of the contract. I recieved two responses; both of which was in the number 2 font size (the smallest font size you can use). This previous conflict still remains unresolved. I will not be able to make timely payments , which will effect my credit report for the next 62 months.

My complaint? My experience with Chrysler Financial has been very frustrating. I have found them to be unco-operative, misleading and negligent in preforming their duties. I spoke with three different representatives of Chrysler Financial and got three different stories. I'm not sure if rudeness, harassment, negligece, and incompitence are illegal or not but I hope this complaint will be kept on record in order to help some one else who has a more leggitiment complaint.

Alright a bit of background first... I am co-signer on a Chrysler Town and Country, for my mother-in-law. She became delenquint on several payments, so they called me of course. I was in an area with no cell service and recieved a very rude, and threatening message (Monday July, 14th, 2008 @ 3:17 p.m) from Mr. Derrick P., in which, he stated that he had repeatedly tried to contact me with no reply. This was the first time I had heard the name however. I called him every day for the following week, leaving messages everyday, with no reply. I finally made contact with him the following week (Monday July 21st, 2008), during that conversation he stated that I was the primary account holder.

He was still very rude and unhelpful, when I told him I would like a copy of my contract to verify that information. "I was never given a copy of the contract, because I authorized it over the phone", I told him, to which he replied that it was my problem. I told him to contact my mother-in-law for payment and he cut me off saying he wouldn't. I was able to have my mother-in-law contact him promptly so he hadn't called back since she handled the payment. 8 days later (Tuesday July 29th @ 2:44 p.m), I called Mr. P. to see why the contract never showed up. He asked why I needed it; I asked him first to tell me the name of the primary on the account. He verified that it was me, so I told him there was misinformation on the contract so I was trying to rectify the problem. He proceeded to ERUPT about how there was nothing to rectify and that the problem was mine alone. I tried to explain to him that I only wanted the dealership information from whence the vehicle was purchased. By now I was prepared to take no more non-sense from the rude fellow, and told him that if he wouldn't help me I would simply have the car "repoed" and deal with the matter in court, with my lawyer, since I was not recieving any help. He never stopped ranting ,however, telling me about the liberal consequences in the state where "I" hold residinsency.

I informed Derrick that I didn't require his legal counsil and only wanted a copy of the contract. He proceeded to lecture my about the legal consequences and how "DUMB" I am. By now I was furious! I told him I was tired of dealing with him and wanted to speak with his manager. He took on a mocking, jeering voice and informed me he didn't care if I was tired of dealing with him and I didn't need to speak with his manager. "I wil be the judge of that I think", I said. To which he promptly hung up without a word! I realized I couldn't deal with such a rude, annoying individual, so I called 411 for the number for Chrysler Finincial in Roanoke, TX.

This turned out to be mostly fruitless due to the fact that Mr. P. works in another office, but I did get the number for his office building. I promptly called that office and spoke to James S. who was only somewhat reluctant to help and only after I told him my problem. He told me that P.'s supervisor was unavailable but he would leave a message to call me after she finished whatever she was doing. Several (approximately 5) minutes later I recieved a call from an unavailable number. It was a lady claiming to be "Superviser J.". This person was equally as rude and unhelpful. Part way through the conversation, my wife sensed that my patience was also thin with this woman, and took the phone. "J." was especially rude with her ,though my wife said she would only argue with me, and persisted that I be put back on the phone. My wife turned the speaker phone on and informed the lady that she was talking to both of us now. The only reply was "Good bye" followed by her hanging up.

I called back, absolutely furious by now! I talked to a woman whos' name I missed. As with the previous calls, she wanted my name, and account number. I told her I was unwilling to divulge any information until I was on the phone with "Superviser J.'s'" superviser. The woman told me there was no "Superviser J." but she was happy to handle any questions I may have. I calmy recalled the events briefly and was put on hold. It was difficult to maintane composure but when another individual answered the phone I asked specifically if he was actually a manager, to which he said he was. I explained to him how I wanted a copy of my contract mailed and was completely disgusted by the actions of his people! The unknown person did say he has sent me a copy of the contract but that the only actions he could take was a reprimand for Derrick P., and that there was no "J. who works there so I have nothing to do.

I still don't know Who the "Gentleman" is or if he was actually a superviser, but I am grateful for a person with manners in such a ridiculous place. I am absolutely NEVER going to be a Chrysler customer and no one I know will be after this outrageous display of blatant disception and POOR business ethic (it can even be called that!)!

I was contacted today about my account being delinquent and in serious default My car payment has always been automatic deduction from my checking account. I was told that 2 years ago, my deduction was refused and hence, my payment has been 30 days late for the last 2 years. I was also told by many very ucooperative people that my final payment was expected to be made via regular channels and that the direct deduction would not apply to my final payment. I was then told that my loan was in default for 71 days that that I was required to make a payment in full by 8pm today or to call them and tell them where to pick up my vehicle. This payment is roughly 970.00.

I let them know that I would like to take care of it and make 2 payments over the next 2 weeks, to which I was told no, they could not do that. Then I was able to secure the money needed, but not for 4 days, at which time, again, full payment would be made. Again, I was denied. It seems ludicrous to me that a person who offered not only to pay in full, but offered as well to give account information so that a direct deduct could occur on the specific day be treated so rudely and with absolutely no care for the fact that I have been a loyal customer.

I asked why it was that they would rather incurr the extra expense of possibly reposessing a vehicle over what is really a paltry sum that the person owing has comitted to making resitution on over a couple of days. It should also be noted that not once before today have I received a letter or phone call regarding this matter. Every other facet of Chryslers business has been sending me things for years, yet financial insists that they did not have a proper address for me, nor did they have an active number to reach me at, which they did, as they were able to contact me at my place of business today.

Had I been notified of ANY of these things, they would have been taken care of swiftly. As it stands, I now not only have this collection on my credit, but apparently over 2 years of 30day late payment notices as well.

My credit obviously has been damaged quite a bit over this incident. My ability to garner favorable interest rates on future purchases will suffer as well. I fully intended to purchase a new Chrysler vehicle in the next 6 months, but I will be purchasing anything BUT one of thier products and will persuade any all who will listen to do the same.

I was told to make a payment that wasn't accessible because of my shortage in money. I was recently in a car accident with my daughter and it seemed apparent to me that they were not aware of my financial problems. They were in such a rush to get a payment from me and it didn't seem like they cared of my problems they wouldn't let me catch up to make any payments and i don't think that was fair on my part and part of goo d customer service is understanding the customers problems and giving them alternatives or anything easier for me to handle financially. He talked over me and my husband and did not care of what we were saying and he continued yelling like as if we were not human beings. I have been a customer for Chrysler for 10 years i told them i wold make my payment soon enough this issued never happened with me i was late on payments but i always managed to get it paid. They were rude and very unprofessional and obnoxious.

I was called and repeatedly harassed because my payment was fifteen days late. I was spoken to like a child with the collector, Mrs S, telling me that my payment was due on the ninth of the month and Chrysler expected the payment at that time. She inquired as to why I could not make the payment and I told her I was having financial problems, she then asked why I was having problems, and I explained I had other bills, houst note etc/ this was the rudest and crudest person I have ever dealt with in this type situation. I asked to speak to a supervisor and was put on hold for over ten minutes.

I then hung up and called back and asked to speak to so called supervisor Sheila C, I had to explain the nature of my complaint, and did. I was then connected with C who first stated that I needed to bring my account up to date, I explained I didnt have the money at the present time and C stated that I didnt have the right to file a complaint on the collector until my account was current. I then asked for her supervisor and she told me she had none that she was the highest supervisor who spoke on the phone and she did not offer any means of going above her head. I continued to ask for her supervisor to which she refused saying she would hang up if I didnt have a question other than that. These people have a way of speaking to you that infuriates you since they make your feel like your in remedial training of some sort, or at the level of a 3 year old child. P>

I was also asked when the payment could be sent and I replied im not sure at this time. I was then asked when I got paid and I said two weeks, the collector then stated, "So you just got paid, why didnt you send our payment then?" I feel this goes above and beyond my personal privacy as I dont have to explain to them when I get paid and what I do with the money when I get it. I assure you it goes to other debts and is not squandered. These are the most unreasonable and rude and insensitive crud I have ever dealt with. I hope some of the people over these collection rats read this but im sure they wont. Thanks for letting me vent my frustrations. They never let me tell them I lost a second job that paid $1500 a month and that Im currently working FOUR jobs just to make ends meet. Maybe I need to apply for Chrysler Financial, but then I could never be that sleazy and low down, id rather starve to death first.

After I specifically asked Crystler Financial to not call my place of employment. Crystler Financial continuously call and harrass me about payment on my 2002 Dodge Durrango. As I understand, if asked not to call my place of employment, they are not allowed to. This is causing myself to get into trouble due to volume of personal calls.

Today, on the phone, I was badgered by a Customer Service Representative of Chrysler Financial into making a payment I can't afford. My husband has been making less and less money at the trucking company he had worked for for the past 16 years and then they laid him off. Fortunately, he was able to find new employment almost immediately. The point I am making is that our finances have not been in the best shape for quite some time, and I will be the first to admit that my car payments to Chrysler Financial had been late more than not.

Part of the problem was that we were assured by the dealership Joe Cecconi's Complex that we would have no problem changing the due date on the loan immediately. We already knew that the first of the month would not be a good date because of other bills due at that time. When we spoke to Chrysler Financial about a change in due date we were told that we would have to make a few payments before they would be able to do that.

After a few months went by with us struggling to make the payments on time and not succeeding very well we requested a change in due date and were then told that we would have to make a couple payments on time and that then they would be glad to oblige. Afterwards we were told that we couldn't change the payment to any later in the month than the 11th without paying a fee of a couple hundred dollars, so we settled for the 11th as the new payment date. It took them a couple months but they finally made the change. Unfortunately, by this time my husband was making quite a bit less (on average about $500 less a month) so things were very difficult. Then he got laid off so we had no money coming in from him for a few weeks.

Things have gotten pretty desperate, but most of our creditors have been willing to work with us realizing that it will take us some time to get bills paid up-to-date. I had spoken to a Chrysler Financial representative last week who agreed to let me make my May payment on June 14 at which time I would be able to make further arrangements to get the June payment paid. This man I spoke to today said that the other representative had no right to make that arrangement and if I did not pay $303. TODAY plus the $278 on the 14th they would repossess my car. When I tried to explain to him that I'm behind on my mortgage payment also and that I had agreed to make a my April mortgage payment this week. I asked him if I could just pay the already agreed upon $278 on the 14th then I could make the June payment on the 19th. He said no, that I HAD to pay the $303 TODAY and that they would still be taking the $278 on the 14th.

He said, and I quote What's more important to you, your house or your car? I have to admit I kind of lost it at that point and told him that that was the kind of comment only an ass**** would make. I agreed to make the payments. I felt I had no other recourse. But I told him that I hoped he died and had to face God with what he had just done to me. Now I hope I can get my mortgage company to give me a little more time but I'm not very hopeful. We are trying very hard to keep what we have and bring all of our accounts up-to-date and keep them that way. I realize that there probably isn't anything that can be done, but I know I'll never go through Chrysler Financial again. Our credit rating is in the basement right now but we will do our best to climb out.

My husband purchased a Dodge Ram 1500 in October of 2006. It was financed through Chrysler Financial. Everything went fine as long as the payments came in on time. He works construction which with the housing market crash is a joke. We took what little money we had saved to open up a retail store on the Outer Banks, hoping that this was our way out. Our business has dropped 40% with no relief in sight. We got behind on our payments. Angela called me yesterday to ask me why my payment was 15 days late. I tried to explain the situation, but all she wanted was a yes or no answer to whether or not June's payment will be on time. I cannot predict if my husband will have enough money to make the payment on time and she told me that I had to give her a yes or no answer.

I asked to speak to her supervisor and she told me that I had to tell her why. I told her that I needed to speak to someone who would listen to what I was saying. She told me that I signed a contract with Chrysler and that I have to pay my bills. I never said that I wasn't going to pay! Finally after 4 more requests to speak to her supervisor, I was put through to a Mr. Rodriguiz. He heard me but basically stated the same thing. Why don't [they] try working with your customers to find a solution to the problem instead of accusing them of being deadbeats?

As a result of paying this bill, my husband and I are unable to pay our utilities at this point.

I am having a terrible experience with Chrysler financial too..They are rude, they don't want to listen to your situation and just want to cut you off all the time and threatening you...unwilling to give me my accurate balance.. I was running behind on two payments, due to medical conditions...my husband is the account holder...he is a handyman and in the remodelling business and gets paid everytime he finishes a project..I explained that to Chrysler financial and we always caught up with pur payment within three months...it's hard for us to save with me no able to work with 3 kids...I had to surgeries in the last 7 months...a c-section and another surgery just last april..my baby was born with heart problems and was in NICU when he was born...he is on treatment..since my husband is self employed, my son's and my health is not to0 good, we had lots of medical bills since we did not have insurance...

the worst is that the town & country(used) we bought just in november 2006, has transmission problem since december 2007...just a year after we bought it..one window on the drivers side fell aprt..the car is basically a junk and we still have to pay the $2626 0n it...we bought it for $8000...Crysler loan us $6000 I explained our situation to Chrysler financial before, but they keep harrassing us with 100's of phone calls, even at 10 p.m. and early mornings and sundays...today I called to make 2 payments..leaving me only one month behind...they told me that the whole balance was due and that interest would be accrued everyday..when I asked about the rate..she wouldn't tell and told me that it would vary, menaing they can increase it as much as they want..they have already charged me $300 intereste for the 3 late payments..

when I initially called an 800, they told me there was no balance in my account..I was given 3 different 800's before I endced at the right dept!!! I was shocked when they told me that the whole balance was due or else they would pick the car..that's the only one I have to drive my baby son for medical checks!!! they wouldn't listen and told me that my a/c was charged off and I needed to pay the who amount or make monthly payment of $500...my original monthly payment is $263 and I had until december to pay...they are so rude, not compassionate employees..just wanting to earn their commission, disregarding your situation...it's horrible!!!

It has caused me a lot of stress...in august last year they even called me, while I was in the hospital, just after I had a c-section and my baby was on NICU...they called me on my cell-phone!!! I told them I was in the hospital, they would still harrass me!!!

It's not that I am not willing to pay...without the late huge interest, my account balance would have been $1700..now I owed $2150..we have paid $4000 our of $6500!!! for a car that has transmission problem and window fallen apart just after a year!!!

They are so inconsiderate and have no customer service...just running after their commission, these evil agents!!!

I have been for the past year a month behind on my car payemnt, but every time that past the 15 days of the due date, the harrasment start, 12 times a day Sunday to Sunday, calls to my wife work and leaving messages at work, Talks to them person from Chrysler and asked and they can stop talking to my wife work, they always said it we will write it down, never stops, my wife get so stress and almost get nervous breakdown for the constantly attack,

I have schedule online the payment to take from my direct deposit by the 15th of every month, but they still want the money now, saying that I have until 9 pm that night, and they ask me if I can go ask for money to anyone, like I have to pay them no matter what, becasue I owe that money they treat you like they can do anything to you. I do really got tired of this, and I hope our Goverment can launch an investigation for this type of debt collection. I am a Soldier and I have been in combat keeping the peace in our land, but, when I see the our own people tried to be so agresive and with out any peofesionalism to deal with a simple month behind collection, I get really upset.

They haven't get yet too the point that they will drive me crazy, but my wife is already to the point to ask me for divorce

On August 30 2006 my wife was ricked into leasing a PT Cruiser from Champion Chrysler in Independence, MO. I believe they falisified the credit application to make her qualify. We tryed 3 times on August 31 to return the car only to have it drivenback to us. I e-mailed Chrysler on September and they replied on 9/05 and stated they had nothing to do with it. My wife than recieved a letter from Chrysler dated 9/12 saying they did approve the loan.

My wife cannot make the payments based on her income. In the last 18 months Chrysler has called about late payments almost every day. They either refuse to talk to me or hang up because I am a third party. They had made inquiries into my credit and sent a letter to my homeowners insurance saying I do not pay my bills. My home is mine and I bought it before I was married and according to the Mo. AGO it is against the law to check into someones credit without their permission. I have filed complaints with the Mo. and Michigan AGO,s and the BBB that Chrysler refuses to respond to. I have asked Chrysler to quit harressing me but they continue to do so. What can I do?

My credit score has went down and my homeowners insurance has went up and I am slowly going insane.

This person has been contacting our client, regarding her daughter's, outstanding car loan debt. She has informed him to stop harassing her, and he has not. Mrs. Felton has referred Chrysler Financial Services to her attorney, this office, and they have not stopped calling her. They have harassed her with over 40 telephone calls. Our office has contacted Chrysler Financial Services to put a stop to the harassment, only to be told that they do not know of such a person.

They continue to put a company truck on my personal credit report, showing it as derogatory. I don't make the payments, MY COMPANY DOES! So either [they should] put ALL THE COMPANY VEHICLES ON MY PERSONAL REPORT, or TAKE THAT ONE OFF!

The entry on my personal credit report is the ONLY derogatory entry and screws up my credit rating.

I have a 2004 Dodge 3500 diesel that I finanaced for 48 months at 0% interest. I paid it off on Jan. 15 2008 and still haven't received my title. I called them and they claimed to have mailed it out on Jan. 23rd, 2008. They sent me satisfaction of lein which means that I have to go thru the trouble and expense of ordering a duplicate title.

We were forced to file bankruptcy about 6 months ago. We have a car loan with Chrysler Financial, and we did not name them in our bankruptcy. They asked us to reinstate our loan to them and sent us the paperwork to do this; and we signed them and returned them. They tell us now that we must send our payments to them at their bankruptcy section, and we must make all payments through this section. I have tried getting in touch with this mysterious dept. hundreds of times now, and I always get a recording that they are not in at this time.

I have called only during the hours given, and these people don't seem to actually exist. We would like to know our status with them concerning our loan, but when we call the usual Chrysler #, they always refer us to this 'mystery' dept. They won't send us a monthly invoice, and we have asked them to do this; but once again, they refer us to the mystery dept. What do we do now? Thank you for your time.

In October 2005, we leased a Jeep through Chrysler Financial. The lease was for 27 months so in August 2007 we started looking for a new automobile to replace it. The local dealership where we purchased it explained that we must purchase a new automobile with in 90 days of the expiration of the lease or pay a monetary penalty.

I talked to three different dealerships explaining the situation about the Jeep being a leased vehicle and was told the same by all, that as long as I purchased a new vehicle within the time period I would be ok. Not once by any of the three dealerships was I told that if I financed through a different bank that there would be a 318.00 dollar penalty. Chrysler Financial sent us a statement for payment on Feb 7, 2007 for not financing through them.

On 1/20/07 I purchased new jeep and financed it with Chrysler Financial. The messed up the paperwork and never mailed me an invoice for payment, and no paperwork was sent to the state for license plates. They started phone calls to a relative (four times a day) asking for payment. When I finally heard about this, I called Chrysler financial and spoke with a person who was of little help and rude. I requested a supervisor, was transferred to gentleman by the name of Sean Sweeney (12/19/07, 8:45 am). I explained the problem of no paperwork to me or the state. He informed me that he takes care of this and would invoice me for payment. I received a payment voucher on 1/24/08 for a due date of 2/05/08 as Mr. Sweeney stated. Now I'm being harassed by them for being late and one payment behind.

I spoke with someone today (2/19/08) and asked for their supervisor and was on hold for ten minutes. A person by the name of JOSH DAVIS finally got on line and asked me what I wanted. I told him about my conversation with Mr. Sweeney, and he informed me that there isn't a Mr. Sweeney and hung up on me. I'm no further ahead trying to solve this problem that I didn't create.

IF CHRYSLER FINANCIAL WOULD HAVE CONTACTED ME RIGHT AWAY, THIS ALL COULD HAVE STRAIGHTENED OUT. MY CREDIT WITH THEM AND EVERYONE ELSE EXCELLENT (HAVE HAD ANOTHER ACCOUNT WITH THEM SINCE 2005). CHRYSLER HAS STATED THAT, BUT NOW I'M SUPPOSED TO DOUBLE UP ON PAYMENT, WITHOUT AN INVOICE. WHAT CHANCE OF THEM CREDITING THE RIGHT ACCT. WHEN THE PAPER WORK CAN'T BE SENT TO THE RIGHT PEOPLE? I NEED HELP.

Logan of Chrysler Financial called on 1/29/08 stated he needed to get a hold of my neighbor, he had been trying to contact her for two months.I then asked him who he was and how did he obtain my personal information He replied from the directory. At that point I wrote his name and number down and said good bye. I know that my neighbor is avoiding Chrysler Financial for two months, this I do not need to know. I do not know how he obtain my phone number and name or even how he geographically put my neighbor and I together.I personally do not know or have met my neighbor as of today. How can this happen when my personal info is unlisted?

Unsure about my Privacy, who will he give my personal info to? How can a chrysler financal get this information?