
Carol of Oxnard, CA on Feb. 24, 2012
Satisfaction Rating5/5
I feel very grateful, fortunate and blessed to have been helped by Paul **, Sara ** and Suzie ** from CDA Law Center, because they were able to help us get a HAMP mortgage modification we could afford to pay.
In 2009, we had a pay option arm loan from Wachovia which had continued to go up in interest along with the principal balance, because we could only pay the minimum payment and became increasingly unaffordable. We couldn't refinance because the loan was underwater. I kept calling the bank but they said there were no programs available to help us out at the time and one should be coming out soon. We finally turned to a modification company and they were able to get an in house modification with 5.875% interest rate fixed for 40years, but the payment was interest only for 10 years then 30 years with principal and interest and no taxes and insurance included in payment. So, the payment was just a little less than what we were paying which was already unaffordable. We told the negotiator it was still unaffordable, but she said we should accept it and try to modify loan again after a year. We accepted the modification because we thought it would be better than having our payments keep going up.
After, the first year passed, I tried calling the mod company and it was out of business. I went through another modification company and lost money because it was a scam operation. Our family life had become increasingly stressful financially, physically and emotionally in the last two years. Our income had dropped and we were constantly pulling money from savings.
We really needed help, but I still didn't know where and if we could really get another modification. I was already fearful and worried that I might choose the wrong place to get help. I found CDA Law Center through reviews on the internet. Someone had received a second modification. We had no more options, we had to do something. So I called, I spoke with Paul **. I told him my situation and he was very easy to speak with. I felt very comfortable speaking with him and he explained how their process works. I listened to what he had to say about the Rest report. The Rest report can actually show numbers you where you stand in getting a modification. I told him I would think about it and call him later after discussing it with my husband. I called two other law firms that did modifications to get more information. I still didn't know who I would go to because they all said they could help us. But, CDA Law was the only company that had the Rest report from the ones I called so I sort of favored them. I was still afraid to make the wrong decision and prayed for help. A few days had passed, it was Saturday and Paul called me. I almost didn't answer it. Looking back, I realize now he was the beginning of the answer to my prayers.
We did a conference call with my husband and we decided to trust them and take the leap of faith and began the process with them. Our Wachovia mortgage (which is now owned by Wells Fargo) was modified and we begin our first trial payment in April. We will be saving $1098 a month on our payment and our payment now includes principal, interest and taxes. Our interest rate will be 2% fixed for 5 years, then the 6th year 3% fixed and then the 7th year fixed at the current market interest rate today for the life of the loan.
We had a lot of documents to send and Sarah ** our processor was always available to answer questions and help with the documents. Paul ** was always there for questions and concerns I had about anything and he always kept me calm when I got too worried about the process. Suzie **, our negotiator, worked really hard to get us a comfortable payment and kept us informed as to what they would propose for you based on your income. And every week, she emailed us with what the status was on the modification once it was with the bank. They are a great team to have on your side. They are not only very professional, but also very kind and compassionate people who can understand the emotional stress you are going through and really want to help you.
This is the first review I have ever written on the internet. I know there are so many people struggling financially and emotionally because they aren't sure who will really help them. I hope, if you're not sure who to turn to, this will help you with your decision.