BlueHippo Funding

I purchased a laptop PC thru Blue Hippo payment plan. I have written them and have never received the product. The Blue Hippo account number ** for the total amount of $2646.48. I called years ago and was given a myriad of reasons than the lap-top could not be delivered. "Ordered and not received by the manufacturer. We have to substitute for another brand. It's on order and should be delivered to you within 2 weeks." What a rip off company. I have sent changes of addresses as needed as well as contact numbers.

I was staying in Rochester in 2008-2009. I found the Blue hippo website text with customer service, my bank info. She said I would be billed $99.00 for the first payment and every month would be regular payment. She said that my computer would arrive along with the paperwork in 4-6 weeks. I waited after 3 weeks. I got paperwork stating I would see my computer till the full payment was done and I really wouldn't get the other free stuff until all the money was paid. I quickly called them and for three days could not get anyone. After that, I gave up and lost $99.00.

BlueHippo took close to two hundred dollars from me and I never got anything out of it. This was two years ago and I'm very fed up with the run around. I have nothing to show for the money I put into the Company.

Bought 2 computers on two occasions. Received 1 but not the other. paid in full both times. $1995.48 was the cost of 2nd computer purchased in 2005. I requested my money to be given back and they sent me to a web page.

A few years ago I order the Blue Rhino computer. They took the $100 out of my account but I never received the computer. It had caused me to over draft. I feel your company was a fraud. I will be looking into this and getting of hold of B.B.B. I feel I deserve my money back.

They keep prolonging the wait for my PC. Then, I said I didn't want it and they tried to give me a TV. I have given them chance after chance. Then, I called back and the number wasn't working. The customer service was mean. It was a long wait to talk to anyone and they couldn't even speak English. They never gave me anything but trouble and kept taking my money.

I made 3 or 4 payments but since then, I moved from California to Arizona and been in and out of hospitals. I have COPD, etc. I am dying slowly due to chronic diseases blue Hippo told me there was a problem with my payments and told me that I could order something else. I went to the hospital, then had to move and then their phone number didn't work. The computer was almost $400; I think like $359.00. As for papers, I don't know if I have anything that I am going to be able to get help with, with regards to the money I lost to them.

I ordered a computer from Blue Hippo and never received it. Blue Hippo took over $2000 dollars out of my account. Is there anything that I can do to try to get all or some of my money back?

My case was handled by Dennis ** to try and receive a rebate and a printer. I purchased a computer through Blue Hippo and was promised certain items. I received the computer and the television but I did not receive the free printer and the $900.00 rebate. After much correspondence with the help of 7 on your side to Blue Hippo, a check was sent out after I moved. The check was forwarded to our new address six months later, which made it invalid. The bank would not accept it. I am battling with cancer so I could not focus. My attempts to get a new check reissued failed. I have copies of TV correspondence, check, and other documents. Please help. Thank you.

I am a single parent who works hard for my money. I ordered a computer from Blue Hippo for my son who was in college. I was never told while ordering the computer that I had to complete the contract before a computer would be mailed to me.

Before the 30-day grace period, I called and cancelled my contract but they still managed to steal over 500 dollars from me. Even after I cancelled the contract, I had to issue a stop payment at the bank because they still tried to get money from my bank account. I lost money and I still do not have a computer or anything else for my money.

l ordered a laptop and have not been able to get my money back.

I ordered a deluxe desktop 2009 from BlueHippo which came with a free digital camera and a colored printer. I made my order in April 2009 as a layaway purchase. My terms were to pay $35 a week ($140 a month) for 14 months. They told me my total would be $2,075.00, my activation date was 4/29/2009 and my final payment was due on or about 6/3/10. Well after paying everything off by 12/2009, thinking how such a nice gift this would be for my home at Christmas, boy was I fooled.

I called and they told me it would be there in 10 days. It was not. I called back, they said "oh, I should have been there". They took my number and said let me track it and call you back in a day or two. It was a man's voice, I can't remember his name. He did confirm that my purchase was paid in full. Needless to say, I didn't get my order and was never able to contact them ever again. There was nothing I could do, so I just took it as a loss. I was cleaning out some old papers I had and ran across this order sheet and pulled up BlueHippo and got you. This order form is the only thing I have to prove that I even ordered anything. My account number is **. I know I may not ever get my money back. I learned a lesson the hard way, but I am glad their little scam is over. Thanks.

Like my credit was not perfect, I'm trying to own a computer and desk set. So, I got contact with that company BlueHippo, and I opened a account with them. I did my payment at time, every months. I pay 8 months at 79.95 plus 69.00 dollars. And I am trying to communicate with them. I never received my product or my money back. I have letters from the company with me. Proud and they never call me back.

I ordered a computer over phone and as instructed by TV ad, set up auto withdraw from bank account. It has been 3 yrs. and about $1200 and I still have no computer! I cannot access any blue hippo account info to find out how much I actually paid. Can you please help! My account number was ****.

I couldn't afford to go and buy a computer for me and my family, and my credit wasn't good. I saw several TV ads for Blue Hippo and thought, I could afford that. Needless to say, it was a scam and I am out about $400.00 or more. I never could get them on the phone and after a while of them taking my payments, I didn't know where to begin as far as getting my money back. I e-mailed some attorney that was supposedly handling these cases, but never got a response and gave up for a long time. I really need my money back if possible, and I have bank statements showing all my payments. Please help me. Thanks!

I decided to order a laptop and to help my credit out. They told me first that I would be receiving my computer in 7days. I made one payment, but they took more than what they should of took out. So I canceled with Blue Hippo. I check my account and they took $124.00 dollars without my permission. I called and I couldn't get my money back but only store credit. So I tried and wouldn't go through. I don't know what to do. This happen in 2008.

On 04/22/08, I placed an order for an Acer AL1716FB computer. I never received the computer. So on 09/02/09 I used the store credit of $306.48 to order a JVC LT-19D2000 w/DVD player. I was told to send an additional $40.39 for S&H which was received by Blue Hippo on 09/22/09, ref#**. I never received it. I then received Bankruptcy paperwork and have heard nothing since. I paid for something only to not receive it in the amount of $425.15. I want my money or my item.

I wanted a computer from BlueHippo. When it got to a certain amount of payments, BlueHippo should have sent the computer. When they didn't, I stopped payments and wanted my $731.68. I was told that I could not get my cash. I had to order something else from BlueHippo--a TV or whatever. Then, I heard that they filed for bankruptcy. The date I ordered the computer was 12/12/2007.

The Blue Hippo Capital take money from my account that would send me a laptop from 2008. I don't get anything. Please contact Ms. Thomas P. **.

I had invested into a laptop which was not sent after the initial payment done 12 or more weeks ago and more than $700 was taken out of my account from April to October 2008.

I ordered Blue Hippo and was told that an initial payment of $99.00 was to be sent and then contract would be mailed. They were to take $39.00 from my checking account bi-weekly. I never received a contract by email or mail and they were still collecting money. Months later I received the contract and I called and told them that I did not agree to it and would like a refund. They would not give me one.

The English was poor and I could not understand a word they spoke and I kept asking for someone who spoke English. After numerous calls, I got someone who spoke English but she stated that she would not give me a refund. She wanted me to take the merchandise instead. I told them that there was no signed contract and my money should be refunded. They still would not send me my money. They have $720.00 of mine. I am disabled and am not working now. How is it possible for this company to get away with this? Please help. Since, they did not refund my money for the much needed computer. I was livid. I could not start school or start the online business that I wanted. I filed the name, paid my costs for the company but had no company because of them.

By the time I realized they were crooks I had paid $1200. I then had them stop taking out money out my checking account. I ordered a laptop because they stated that they don't give refunds. I still haven't gotten it. I called the number and it couldn't be reached. I really would like to just have my money back.

I signed up for this service to purchase a computer. I paid the down payment and gave them my banking information and allowed them to take 2-3 payments from my account. Then I changed my mind about needing the computer because it was not affordable for me at the time, so I called to cancel and they said that I could not get my money back and had to use the money I paid into the account towards store merchandise. I did select a merchandise but then when I went to go purchase it, their 800 number was disconnected and I am out of all the money that I put into their company. I never would have thought it was a scam. I would like my money back. Please help me.

I wasn't comfortable with it. So I called to cancel it and they told me,"Sure, but it takes a month." I wait the month and nothing. So I keep calling every week and they say the same thing, any day now. That day never came. I reported them to the Better Business Bureau. I never got my $100 back.

My reference number with the Consumer Protection Division is **. To this date, I still have not received the $418.00 refund or the computer monitor from this company. I provided all the necessary documentation Jan. 22, 2008.

I saw their advertisement on TV about layaway on laptops and computer. So I first send them $99.00 to start off. Then they send me all the paper work to fill and my bank account number for automatic deductions. This was somewhere in 2008 -2009. I was deducted about $45.99 monthly. Then they start taking money from my account in a weekly basis. When I realized it, I stopped my bank from paying them. Why? Because they are supposed to take money monthly but not weekly.

Even though I stopped paying, I had enough credit to get a laptop. I had paid them more than $1229.00. I called them up and they said that I still have to send in $149 in order to ship merchandise to me. I told them the credit that I have with them is enough for the value of the laptop and the shipping. I still haven't receive anything from them. It's been almost a year now. I need your help.

I contacted BlueHippo in 2007 to make use of its offer to buy a personal computer. I made some payments up to US$700. Soon after my initial payments, I suspected that this company was not trustable and I began calling, sending email to ask for my money back. All what I did was completely useless because I never was able to contact any live person, just recordings.

For some time I gave it up and no longer insisted. However, in need of my money I have been trying to make contact with this company but again the same result, not possible to contact anybody. Please, if someone has a suggestion on how to recover my money I will appreciate it. I had ordered a computer through BlueHippo also and they took $700 out of my checking account and this has been since 2007. Three years later, I have been calling them, no one wants to answer. Finally, I had got a hold to someone and they told me with the money I gave them I had to buy something on credit. "What do you mean?" I said, "You owe me." The things that they have online to order it's not worth a ***. I just want my money back. What do you have to do to get someone's attention?

Blue hippo have $869 from me and no computer seen 2008; I need someone to help me to get my money back please. It is now 2010 and no computer.

I start purchasing a computer from Bluehippo when they took 3 payments from account. I canceled and requested a refund and they would only allow you to spend the money with the company and then you still had to pay shipping cost. I would like my $150 dollars back.

Blue Hippo auto drafted $660 from my account for a purchase of a new computer. I cancelled my order. They told me I had a credit to use to purchase any of the orders and to send in a $35 shipping and handling fee. I did and it has been 3 years and still nothing.

I set up an account with Blue Hippo to purchase a computer, so they were taking money out of my checking account which added up to approximately $500.00. I then asked them for my computer, they gave an excuse on why I could not receive my computer, never sent back my money, asked me to go through a process of choosing another item for the money I paid, I did that and was never sent the item nor my money, now their 800 number is out of service. I need help! Is there a class action suit I can join in on or a lawyer that will take this case? Please help!

I never dealt with Blue Hippo myself, but somehow there is three transactions reflecting on my bank account from May of 2009 from the company Blue Hippo where apparently I purchased a computer from them out of their Texas office. I never made this account and never spoke to anyone there. My account is still getting charged for these transactions. I have tried calling every 800 number available and tried looking them up on-line and have had no luck, can someone please help me, and I think I am a victim of fraud. Thank you much.

They repeatedly kept taking money out of my bank acct but did not send me the laptop as promised for over a year and a half. They would never let me speak to anyone concerning this. They always promised that someone would call me back. I never received any phone calls. I or my wife would call and stay on hold for at least an hour to be told that we would have to wait for a supervisor's approval. After about a year and a half I was finally sent my laptop after about $2100.00 and a lot of phone calls. I was then told that I would also be receiving a TV and printer (both of which are in paperwork) I have still as of yet received the either item. I have called numerous times and was told I would be receiving a call from a supervisor but thus far once again I was never called. They have also installed software on their devices that shuts down the lab top unless they restore it.

I just went on line and an individual contacted me. I have about $800.00 invested and never received anything. I had to change my checking account info. They deducted about $35.00 a week until I had enough money and never sent a thing.

As of today 9/21/2010, I have not received my $2400 plus laptop from Blue Hippo. In the fall of 2009, after the item was fully paid off in July, they claimed the model was no longer available and a substitute was going to be shipped "from the manufacturer." Boy, was I scammed. I had no clue it was being done to thousands. Sure, I could use some help to see about recovering my funds. I can no longer work. My SDI has run out and I am living upon the kindness of friends. I never received the product, refund or substitution of product. I have lost respect for the FCC for allowing this scam to go on for so long. And it continues today.

I ordered a monitor for $283.00 but never received the monitor or my credit for the monies I paid to this fraudulent company, Blue Hippo.

I called back in year 2007, to buy a new desktop computer. They told me that I will need to make six weekly payments, before they can ship out my computer. They would remove around $39 dollars a week from my banking account. Six weeks have passed, and no computer. I called the company up, but never got a hold of anyone, so I called back in the year 2008, a rep answered. I told them that I never got my computer, and what happened to the money I paid them. They said I can continue making payments to get my computer, or I can use that as a credit, and buy anything from their web site. So, I looked it up and tried to buy a palm TV, but I never got it. The credit was around $475.00.

I placed an order for an Acer Aspire M1201-ED5000A Computer on December 14, 08. I paid a total amount of $728.38 ($698.38 for the computer, plus an additional $28.00 Money order). As of today, 09/11/10, I have not received my money nor the computer. I was told the original computer was no longer available, so I order the Acer Aspire M120-ED5000A, which cost $492.08. and the remaining amount on my account. I never received the computer. I have repeatedly called Blue Hippo for my refund.

I called Blue Hippo the later part of August 2010 and learned that the Federal Trade Commission is handling all claims for Customers that invested in Blue Hippo Computers. I am hoping that I will get my money back through this Consumer Agency.

I put in over $700.00 towards the layaway. I called to cancel and just get a computations with the money I had already put in and sent a $50.00 M.O. For the shipping, I was promised to receive it in 2-3 weeks! That was over a year ago and I have moved since all this and have tried to contact them with no avail.

I am so upset; I am a woman who lives paycheck to paycheck and thought this was a good way to get myself my computer. I hope these people that did this to all of us will go to jail. I could really use my $700.00 right now. The damage to me financial was a very big burden for the 7-8 months that I had money taken out of my account but I thought that it would be worth it in the end. I would do anything for my money back right now!

In July of 2008, while on my way to school, I heard an advertisement regarding laptops. Good/bad credit, not a problemyou just needed a checking account, which was supplied, and I was suppose to receive my computer after six consecutive payments. To this date I have yet to receive any merchandise. I tried on numerous occasions to speak with the corporate office and was told that was not possible. The customer service reps were trying to appease me by saying that it would take 10 more days. I also sent an additional payment of $50.00 on top of the $875.00 they had taken from my account to pay for shipping and handling of a 42-inch television, which has never arrived. It has been two years and I would appreciate being reimbursed my money as soon as possible. I never had my computer available to me to complete my schooling. My husband was not happy that I lost so much money and it played a part of his leaving.

I sent in paperwork and Blue Hippo took payments out of my checking account weekly. Once the full amount was paid, I was told that I still owed them paperwork. However, when calling to get the paperwork, I could not get a hold of anyone and no one would send me my paperwork. I had already sent the paperwork at the beginning of the contract. I have not received my laptop or my 20-inch LCD flat screen television. Blue Hippo took out $45.00 a week for over a year out of my checking account. That is over $2,000.00 that they took from me and I have not received any equipment (Laptop or television) from this company. I want my money back or my computer with television.

I contracted with Blue Hippo in June 2008, to purchase a new desktop computer. But I decided to cancel the purchase in October of the same year. According to the layaway agreement, although I could not get a refund, I could purchase products form their store. I was not told of, nor was any mention made of any time limit on this purchase.

I made $579.00 in monthly payments. But, when I went on-line to purchase something from their store, I found that their website had been terminated and no reference was given to contact Blue Hippo. I have never been contacted by Blue Hippo in reference to anything about the status of my account or a refund of my payments. I recently found out that a settlement had been reached between Blue Hippo and the Federal Trade Commission, but I have not been contacted by any agency in regard to the settlement with Blue Hippo.

The economic damage that resulted was that I could have used the money to purchase a computer form some other company or to purchase something else. I am not a wealthy person, and the offer made by Blue Hippo made the purchase of a computer possible for me. I really feel that I have been really taken advantage of by all parties concerned.

I paid over $2000 for a computer I never got. I have bank statements to prove it.

I got my computer in 2005. I was supposed to get my free gift ($300.00 rebate and 19" color TV). Every time I call, they say I'll get it in 6 weeks, 4 weeks, 2 weeks, or in a few days. I'm still waiting.

They owe me $559.84, which they never refunded me. I told them I became disabled and couldn't afford the computer anymore. Never heard from them again and couldn't resolve the issue at hand. Please help me to get the money back. Since I am on social security disability, I am limited on funds.

I had been paying on this computer with a 17' monitor and they were taking 74 dollars a week out of my checking account, and the bottom line is they have my 950 dollars and I don't have a computer. They said no refund and the number I dial is invalid. I just want my money back.

I stopped my allotment. It added up to $731.68. I did not receive a computer so I wanted a refund. Blue Hippo said I could not get a refund. The person I talked to said the company sold other items that I could get instead of a computer, so I decided to get a flat screen television. I called Blue Hippo. The phone number did not exit. The computer had declared bankruptcy.

I ordered a Dell laptop and was sent a full sized gateway desktop which was tore up and had to be fixed. Then they wouldn't take it back and told me that I still had my $300 rebate and free 20" flat screen TV, printer, and software. After I finally got it paid off, after they over charged me almost $200, I ended up paying over $2700.00. They sent me a letter saying that I had paid it off and they would send out my free stuff and my rebate in two weeks that was October of 2008. I kept calling them 3 or 4 times a week up until June of 2009 and then after that the number was no longer available. All I wanted was what I was entitled to because I feel I got ripped off.

I had a computer on layaway with Blue Hippo and when I canceled the order because they kept causing my account to have overdraft fees, they would only give me a store credit. When I tried to use the store credit, they never had anything on the site for the amount of money they were holding. I just recently found out that they filed bankruptcy and are no longer in business. They still have money in the amount of $758 that was not returned to me.

I was set up for a laptop and I never received it. The amount that they were taken out of my account was a total of 1,500 dollars. I am wanting to get my money back. I lost a lot of it and I want it back.

I ordered a computer from Blue Hippo. I made my weekly payments and never received my computer or "free" gifts. If I called, I would either get no answer or they would tell me it was in the warehouse and being shipped that week. I contacted the Pa. Attorney General, Tom C.'s office. They sent me paper work but, I received it the day before it needed to be in Maryland. I feel like I'm being screwed over by both offices. C. is to busy running for governor and Blue hippo is still scamming people. I'm on disability and my son really need a computer for school work. Now, I lost all the money I sent (around $1,000) plus the internet I signed a contract for. The economy is hard enough on people without dealing with this type of company. I would have to go back through my bank statements but, I would say I lost about $1,000 to Blue hippo and $200 or so on the internet.

This company ripped us off! We were on a lay-away plan and was supposed to get a new computer, printer and $900.00 rebate! Now this company is in Chapter 11 and we have been trying to get our merchandise and money since 2006! The Attorney General first told us they can not do anything. Now, I see that the state of Texas has filed a suit against them. We want to be in that suit together with the other consumers that got ripped off! This is complete fraud as we have paid them every payment on time and they had no problem taking our money and ripping us off!

This company ripped us off! We were on a layaway plan and was supposed to get a new computer, printer and $900 rebate! Now this company is in Chapter 11 and we have been trying to get out merchandise and money since 2006! The Attorney General first told us they can not do anything. Now I see that the state of Texas has filed a suit against them. We want to be in that suit together with the other consumers who got ripped off! This is complete fraud as we have paid them every payment on time and they had no problem taking our money and ripping us off!

They always used excuses why they couldn't refund money. They owe me exactly $559.84.

I ordered a computer and then canceled. They have taken $79 out of my checking account so they just gave me credit towards purchasing another product which was a Canon PowerShot A470 camera. I sent the shipping and handling charges that they said I needed to send but I have not received the camera. This money was taken out of my son's disability check and he only received $449.00 at that time per month.

I saw the commercial on TV in December 2006,At the time, I was having credit issue, so I thought that this would be a great time to get my credit on track. I was told that they report to the credit agencies. So I placed my order for a laptop computer $39.99 with total $2,079.48 payment, with a $300 rebate, now at $1,779.48 which includes free printer and free 20-inch television. When I would call customer service, it was very unorganized, always busy, put you on hold for hours and ruin my checking account, taking money out before agreement.

I called to ask for a refund. They said, "Oh no, we don't give refunds. They said they offer phone cards or you could purchase something from their website. I tried that. It didn't work either. I am still very upset that nothing has been done. I'm asking for help. Please for me and others that have been scammed. Shut these people down.

In December 2007, my husband signed up for Blue Hippo. They promised they would send the laptop after like 6 payments and took $88 biweekly out of my checking account. By July 2008, I wrote my attorney general's office of Edmund **, and by August 2008, to my surprise, we received a laptop. It wasn't impressive, considering by the time we were done paying, it will have cost us almost $2000.

We could have gotten the same laptop from Dell for around $500. But we have bad credit and live check to check. I only had 1 or 2 payments left, and someone stole my husband's identity and cashed a drafted check, causing us to close our account. I notified Blue Hippo and told them my new account number. But they failed to take my last 2 payments out of my new account, and it put our account into default.

For the next year or so, our laptop would only work a third of the time, because the payment guard kept popping up. We would call to make a payment, and there was never a manager, no one was allowed to accept payment, etc. We never got our 2 free gifts which would at least made up for the fact that we spent close to $2000.

If this message gets seen, I would like to know how to join a lawsuit against Blue Hippo in hopes of receiving something, anything back and feeling closure like some kind of justice was served. I live in California.

Regarding the article on 6-30-10 by Mark Huffman on BlueHippo, missing from the piece was the fact BlueHippo has been in bankruptcy for over 6 months. The company is out of business. PA may have filed against B/H but B/H is no longer an active company. I strongly suggest you provide your readers with the following information: B/R of BlueHippo Funding LLC, BlueHippo Capital LLC, case # 09-14154-KB, US Bankruptcy Court, 824 Market St. 6th Fl., Wilmington, DE 19801. The B/R was filed 11-23-09. Consumers can go to the Wilmington B/R court web site and get the form for filing a claim or goggle US bankruptcy claim forms and print out the form. I believe it will be a great service to your readers to pass on this information.

Paid monies to Blue Hippo, never recieved any products. When I tried to cancel and get refund, Blue Hippo kept taking monies from my checking account after cancellation and I was told that I could get an in store credit, and when I when to the their website to use credit, they only offered t-shirts and coffee mugs. Blue Hippo caused me over $500 in paid expenses and caused my checking account to overdraft due to continuous withdrawals after I canceled with them.

they owe me 800.00 for paying for a computer i never recieve. they offer to send me another product. i then inform them i would like a refund in return from not recieving my desk top computer. i have bank statements for proof of damage. thank you very much.

they took my money and wont give me anything for it. if you dont believe me go to bluehippo website and see how many stories being told and how angry we all are. its a shame for anyone to get on tv, use our airwaves to lie and scam america out of there hard earned money. we trust things that we see on tv because thats where the truth suppose to come. im very angry and something need be said and done. i paid someone to take from my family. i feel like i was violated and abused by my tv i learn the truth from. i could have paid a bill or brought groceries

Something, $300.00 worth of coffe mugs..I want to join the class action law suit.

In Feb. 2009, after seeing Blue Hippo's numerous ads on t.v and receiving two ads in the mail I called Blue Hippo, beleiving that a computer and printer could help me make a living in these economically uncertain times. I placed an order, and with Blue Hippo's advertising exposure and no appearent negative complaints or actions against them, determined to pursue the deal they offered.

When three weeks passed with no further correspondence and no debit from my bank account, I called Blue Hippo again to inquire about my account status. The person I spoke with could find no record of my order, and since my bank account showed no debits, it was determined that my order was not processed completely. I ordered again, not suspecting any outcome other than me buying a "new" computer on payments. "New" to me means "current", fresh, and now, (my dictionary confirms the same) and at no point did the sales person inform me that my "new" computer was thirteen weeks or more away. I found this stipulation out three weeks later when, noticing that my bank account had been debited for payment(s) and when no correspondence of any kind from Blue Hippo arrived, no product description, no contract, no confirmation except money missing from my bank account, I called again, fully beleiving that the computer, a contract, or confirmation should have arrived by now.

At this point I was informed of the thirteen weeks of payments. I then immediately determined that since this detail was omitted by Blue Hippo, that Blue Hippo had misled me, and I no longer trusted the company and feared that I was being scammed, despite the airing of ads on what I considered a trust-worthy media. (channel 6, Columbus, Ohio) As I talked with the sales-person, I decided that I wanted no dealings of any kind with this deceptive company and requested, to no avail, then demanded that my order be cancelled and my money be returned to me immediately, also to no avail. I was then informed that Blue Hippo was keeping my money in an account which I could only get by buying something from them, (also a previously omitted detail) which, at this point I thouroughly dis-trusted the company and demanded my money back. The conversation ended with a very up-set me, and an indignant salesperson. I have not since received any correspondence, account statement, or money from this company.

i bought a computer. i cancelled my account with this company. they told me they couldn't refund me the money i had credit and i had t purchase things from their website with the $300 and something credit i had. after a few months ii returned to the website to purchase something for my brothers birthday the website didn't exist anymore and i called the 1 888 number i had saved from them it didn't work anymore. i need help getting my hard earned money back. i don't have a way of getting a hold of this company. please i need help.

ordered a computer. I submitted $124.00 from checking account.From 11/24/08 until 3/30/09 $46.65 was deducted from my checking account.

TV. Bad Business

I called to get a computer from Blue Hippo in March of 2008, I made all the required payments and then there came a time when I could not make the payments, they told me I would not get a refund but that I could buy another product, so I told them I would like to get a new TV, they never sent it to me, they never sentme anything!

I had dealt with bluehippo about my letf over balance, but when i was trying to buy something else on thier website, I can no longer access their site so i figure seachering on google to find out, therit was a scam, i was disappointed. my ending balance is $100

I initially ordered a computer from them but the next day after thinking it over I called them and cancelled the order. I received a cancellation number and they told me that they wouldn't be taking the money out of my checking account. On 1 October 2008 I went to the bank and discovered they had processed the order and removed $287 from out of my account. I called them to find out WHY they took it. Only to be informed they don't give refunds just a credit coupon which would still force me to buy something from them. They refused to give me my money back and i am on disability. I was informed i would have to hire an attorney just to possibly get my money back.

brought a computer never recieved my rebate it has been now over four years, i called for the first two, slowed up on call start calling got the same response every time it was being processed and i never could talk to a manager. my rebate has been escaulted to upper management every time i called. now the costumer service number is no longer in service, i need help i really want my money.

I ordered a computer 6/26/2008,made downpayment of 99.00 and they withdraw payment from my saving account,and i made all payment on time because it was drafted from my account,never received rebate of 350.00 or free gifts in other words nothing for 1300.00 bucks, no i couldn't afford it,(a single mother of 2 daughters) but my children needed it for school purposes.I need My Money back. When i was able to pull up the catalog to spend my store credits(i was told no cash refunds) i would have to pay shipping and handling but they already had $1300.00 belong to me i was not about to send them no more money.

i paid of 1,000 dollars or more for a computer and the a prinetr never got any one of them

I have filed a complaint with the attorney general and I still dont think anything is really happening since I believe they filed bankruptcy

I don't have the rest of the information. I started the program where I was ordering a desktop and paid $99 for the first week then each week after $39. I was told that since I could not finish the payments (I lost my job and my husband), I couldn't get a refund yet they still continued to try to take the funds out of my bank account. They have taken about $500 (yes I know it is not nearly the full amount), but they told me I could get other products for the amount I paid because I couldn't finish paying for the computer. Yet I never received anything.

In the fall of 2008, I ordered a computer from blue hippo on a payment plan in which that was to take the money out of my account. For four months, they took out of my account until I found myself having financial hardship and they cancel my account, but wouldn't refund my $304.00 that I had paid. And as of today, I still have not received nothing, no refund or apology credit. I am just out of that money because I don't know what to do. Can anyone help? I am on SSI and just can't afford to just give that money away. To me that is a lot of money.

I had ordered a computer through Blue Hippo. I was making direct payments as well through my bank. I had paid over six hundred into it and then there was an issue with my account. I had to file a fraud on my account because of another company so therefore, my account info changed. After reporting these changes of info to Blue Hippo, they stopped taking payments and then eventually went out of business. They said none of the money is refundable? Only in store credit, what store?! Please help!

My ex-fiancee and my account was used fraudulently to purchase an item from Blue Hippo. We sent the police report and a notarized form we filed with Capitol One to Blue Hippo. They sent us a letter back January 9, 09 stating we would receive a full refund for $1803.58 and allow 45 days for it to be mailed. We have never received the refund and the phone number that was on the letter for us to call if we had any questions is no longer in service.

I called and placed an order for a computer in 2007. I paid them on the product for a full year. They automatically debited my bank account. Once the item was paid, I never received my computer. They received 2500.00 dollars of mine. It is now 2010 and every time I call, they say they are waiting on a shipping date and call back in two weeks.

We purchased a Dell computer from Blue Hippo and never received our 20 inch LCD TV and color printer. We purchased this in 2007.

I received the Dell computer but not the free camera and free printer. Also, I didn't receive the $350 rebate. Where is my stuff? Yes, I have all my paper work.

I have made payments to BlueHippo for a computer--$99 for the first payment and $69 every other week for almost a year. For months, I called customer service to find out why I haven't gotten the product I paid for, and I could never get an answer. They always said that my order had been shipped and it would be to me in 6-8 weeks, but it never showed up.

I tried to cancel my order, but they said I would not get a refund. I had to use the money in store, so I ordered a flatscreen TV. I called for weeks about the TV and never got a response as to why my product had not been delivered. After that, the website was no longer up and all the phone numbers had been disconnected. I have given the company over $800 for a product that I never received.

I enrolled with Blue hippo so I can get a laptop and increase my credit at the same time, after couple of months (while blue hippo deduct $39 biweekly from my account) I decided to change my purchase and get TV from them instead of laptop. They told me that I would have to pay for the shipping and was talking to me very rude because I wanted make a change on my account, it was very unethical of them to treat and talk to me that way.

So, I haven't received nothing for them and I went on their website, turns out that their website doesn't exist any more, so I try by calling the number I used to call to check the status on my order and that was disconnected. So now I'm concern about my that paid of the amount of $1,049 for my TV and another $111.00 for shipping and I haven't gotten or received anything, no letter for a notify me, no email, no call from them and the worst part of it, I have one paper showing that I had to sent out money order to the company for the shipping towards my item that I have paid for. I'm scared that they have stolen my money and I don't know what to do in this type of situation.

I have no information from them, but I can get a bank statements when they deducting money from my account and I do have the letter showing that they had me to printout and send out a copy with my money order out for my shipping towards the item I had paid for. Please contact me in anyway, can you think you can help me. Lost money and didn't receive what I paid for.

I signed up with BlueHippo on 1/14/2009 with a down payment of $124 set up through BlueHippo on WaMu banking account that was to be drafted from my account on 1/16/2009 as stated in my Layaway Agreement. The sales order states that my final payment for the merchandise is due on or before 2/18/2010. The sales order also states that I would not receive my order until after I've paid my activation payment; a minimum of 13 consecutive weeks worth of payments have been posted to my account, I've sent the signed sales order, a voided check or savings deposit slip (in which I don't remember ever sending), and the layaway agreement (also in which I don't remember ever sending).

My purchase order I was to receive is as the following: 1 Ultra Laptop System with an Intel Celeron Processor 550, 2GB RAM, 80GB Hard Drive, 8x DVD-RW Combo drive, and a 15.4-inch Wide-Screen WXGA. The Sales Order also states that upon completion of my final payment order, which is a subtotal of $2,515.00 with a mail-in rebate (in which I would receive later from BlueHippo) of $320.00, bringing my grand total to $2,195.00 that once paid in full, I would receive two bonus gifts for complying with the contract without missing a single payment. These free gifts include 1 Free 20" LCD Flat Panel TV and Free Color Printer.

Well, to make a long story short, I had called and cancelled my order with BlueHippo on 1/16/2009, but it was already too late. They had already charged my WaMu account $124.00, but I still cancelled before the contact was factually in effect. I was told that I was eligible for a full refund, but I never received any amount of dividends or products. I called continuously for months after my cancellation date trying to get my $124.00 refunded to me, but still did not receive my refund check. I was told to fax the corporate office and that they would send me my refund, so I faxed the corporate office and I still did not receive a refund. Then about five or six months after I had canceled with BlueHippo, I had to close my WaMu banking account because of identity theft and fraudulent activity on my account and had to open a new account after speaking with WaMu's Fraud Department.

Then soon after, that WaMu banking got bought by Chase, so by this time I had pretty much given up on any hope I had on getting my money refunded back to me from BlueHippo. Not only that, but I can't even get in contact with BlueHippo Capital LLC anymore because their Customer Service phone number is no longer in service. At this point, I just want my money back and have it stuck in my head to never trust another company again for this reason. Thank you for your time and for hearing me out on this matter.

I had made $50 payments to BlueHippo in hopes to get a new laptop. Once, they had collected at least $900 of my money. I had called to see if I could receive a laptop. Instead, they told me that the money I sent does not cover shipping charges and that I had to write a separate check to a different company to receive it. However, I did not. I would appreciate any advice you have on either getting my money back or a laptop that they had promised. Now, I am broke and without a laptop.

I put a down payment of $99 for a desk computer. They took 5 individual payments of $19.82 out of my account and the $99. I canceled my order within 4 days of ordering and have not seen my refund. I was told I could spend the $99 on the website which didn't work. I just want my $200 back.

Blue Hippo was taking money out of my checking acct. for a computer. After several payments, they said I had to pay in full before I received the computer. I canceled the contract and they received $600 from me and they stated they could not refund my money, that I had in store credit. I chose a laptop and it said I needed to send $63 in money order and then I will receive the laptop. I have not received any computer, laptop, or refund in money. I have proof of all deductions and the money order which they cashed from Amscot. I am out of $700 trying to purchase a computer for my three children who needed a computer for their studies. I still had to spend extra money I did not have to purchase a computer for them because their studies can't wait on a dishonest company. I want my money back. I don't have $700 to just give a total stranger who may not have anyone depending on them to survive.

Blue Hippo Funding is out of business. They filed for bankruptcy in December 2009. But if you who have been scammed, would like to tell the CEO of Blue Hippo, here is is name and home address (and by the way, Google his address and check out the mansion he lives in.)

I have asked for my money back because I could not afford the payments anymore because I'm on disability. They owe me $559.84 back in payments. I need that money because I don't make that much. They always added more money to what I owe before I would receive my computer.

I purchased a desktop computer from them. I was supposed to receive a free flat screen TV and a color printer. Luckily, I did receive my computer. I have called customer service at least 30 times over the last 2 years. I still have not received my free items. BlueHippo is a rip off company. I have paid over $300.00 in phone charges trying to get satisfaction from these con artists.

I saw an ad on TV one night that said if I pay 13 weeks ($26) in a row, I can receive my computer and when I complete the program of 52 weeks, I will receive a TV also. After about my 17th payment, I never received anything so I started researching about the company and all I saw were bad reviews so I immediately stopped the payments and ask for my money back.

BlueHippo said I could not get my money back. I could only use it as store credit so I said alright I get the monitor that they had on their website with all of my payments that I already made, this item was paid in full already. So I would call them every week and they kept saying it's in their shipping department but I could not talk to them so that has been going on for about two years now please help. I need my money. Everybody that dealt with this company should be paid more back for the frustration we had to go through.

I wanted to do something different with my credit while getting a computer at the same time. But I feel like a sucker. I order the computer back in June 2008 and everything was good until I lost my job and they didn't want to let me cancel. I called and called, finally getting someone on the phone and they said I could order something with the money I'd already paid but it had to be their products. I looked online at their products and tried ordering but you had to pay a fee to order something else. I got tired and gave up, but I want my $500. Can anybody help?

I ordered a computer, canceled it and had to order another product. I ordered a Cannon Powershot SD1100. I have contact numerous times. They have had my money for over a year and still refuse to send me my product. The person I talk to refuses to give me a name and refuse to allow me to speak to a supervisor. I contacted the BBB in Maryland. They have said there are numerous complaints and BlueHippo is not allowed to sell in their state anymore. I want my camera.

I paid $500 for a television and now I can't get a hold of anyone who can tell me where my TV is. My daughter, who the TV was for, asks me all the time where it is. I felt like a fool or a sucker.

I saw the ad on TV and thought it was a good way to get a computer. By the time I had paid almost $700.00, I bought a used computer from my cousin and decided not to buy the computer from Blue Hippo. I was told I could only get credit to purchase their merchandise which was alright. I tried to purchase a flat screen television for almost $500.00 and was told I had to pay an additional $37.00 for the shipping. Not knowing what address to send the money order to, I did not send it. I do think it is strange that the company has the amount of my money they do and they could not take the shipping out of that. I would have been okay to forget the rest, but not the whole thing. Is there anything I can do?

On September 11, 2009, I've contacted Blue Hippo to apply for the Dell computer. I gave the customer service representative my information such as my social security, bank account, etc. After a week later, I thought about what I was getting myself into and I had a bad feeling about this company. So I called to cancel my order. Every time I called, it was hard to get a hold of someone.

The phone was busy or there was no answer. Finally, when I've spoken to someone, I was told the initial fee of $99.00 will be issued as a credit. The credit was only used towards a purchase of Blue Hippo's product. I've placed the order for a product from Blue Hippo. Now six months later, no product wasn't delivered to me. Once again, I've contacted Blue Hippo, there was no answer or it'll be busy. I need assistance to resolve this matter and get reimbursed. Please help! Thank you for your cooperation.

I am going to our community college and I needed a personnel computer and did not have any credit started. I contacted BlueHippo by phone and I was told that I needed to make a down payment of $120 by bank draft. Once I received a contract in the mail, I was to sign it and return it asap so they could send out my computer. After I received the paper work in the mail and read it, I was shocked at what I read. Something about lay away and making so many payments before they would send the computer.

I called Blue Hippo and said I had read the contract and they did not say or mention anything about no lay away or withdrawing any money from my bank account before I singed my contract or so many payments. They would not let me speak to a supervisor or someone in charge. Also I might have made a mistake. The supervisors had no time to deal with the customers that is why those workers on the phone were the ones who handled everything. I was furious and said I am canceling whatever contract you say I have.

After many rounds with them about a refund because I was not happy with the way they did business, they still continued to get several payments more from my bank account. The only way I could make sure they did not steal anymore of my money was to close the bank account and open a new one. Of course, they refused to refund any money and said I could purchase something from other products they carried. I made it clear I did not want or needed anything from them. Well, I could not wring the guy's neck so I hung up and cried. They took the little money I saved. They emotionally broke me down and still very angry. I would like to see those who took our money without any regret punished and maybe I will get some relief.

Took money out of my account. I spoke about many attempts of getting my computer. After many excuses of them needing more installments and always telling me, they're going to ship it out one time of month that they send. I've paid in $800.00 thus far and trying many times of getting a hold of them has been unsuccessful. I have been ripped off and wish reimbursement. Please send response. My interlude with BlueHippo started in January 2007. I'm without a computer and/or out $800.00. What's worse, a messed and closed account. I was lied to and stolen from.

Debit of checking account 4 times. When I called about the program, the information seem to be something that I could afford but after I called inquiring about how many, it stopped and I have not been able to contact the company for 3 months. Lost of payment of 124.00 and 3 payments of 29.95.

I paid $1200.00 for laptop computer. Kept being told all was being processed and sent. I have copies of all info, including statement that computer was paid off and I should be seeing it in mail soon. Site went down the day after I copied all info. I am disabled due to blood clotting disorder and am very sick. I needed computer for communication. $1200.00 was deducted out of my account over a period of 10 months because there was no way on Social Security would I ever be able to come up with a lump sum to purchase a computer on my own. I have substantial medical bills. I was told several times that all was on the way. Kept calling when nothing ever arrived. Very frustrating! Any help is grateful. I am sure there are many people in my financial situation that has lost precious dollars to these people. Thank you for your anticipated help.

I ordered a Dell laptop from this company. They told me they would not send computer till after I completed half of the payments. $29.99 a week out of my bank account went to twice a week causing my checks to bounce etc. I was promised a printer, a mp3 player, digital camera and a $300.00 rebate coupon. Well, I never received any of it. I sent the rebate in months ago and it was returned to me marked refused. The total price was $689.77. I made 23 payments of $29.99 if not more.

The computer they sent me was not what I wanted. It had no DVD or disc player. There is no phone number. I have written to address on contract, it was returned refused on envelope. I was not planning on spending this much on a computer. I was to receive $300.00 rebate plus extras. They were only suppose to take money out of my account on Fridays but they were doing it on Tuesdays and Fridays causing my personal checks to bounce. I had returned the computer one week after I got it due to failure to work properly and not the one I ordered. They sent the same one back to me. No way to get a hold of them to settle this.

I seen the commercial on TV and decided to call and order a laptop. When I called, the person I spoke to did not explain to me that I needed to make 13 payments before getting the item. When I got the papers in the mail explaining how their program worked, I called back and let them I didn't want the item and to cancel my check that I had given them the day I order the laptop. The lady I spoke to said that it was no problem and they would not charge my account. 4 days later, I found out they process the check and my account was overdraw.

I called and try to speak to a manager to get my money back. All I kept on getting was a negative answer and attitude. They said that who ever I spoke to was not well informed and that all I was going to be able to get was going to be store credit for bluehippo.com, for the amount of $99.00. I was very upset about the situation and the service I got from them. I tried going into bluehippo and I can't seem to get to the website to redeem my money before it gets lost.

I set up agreement with Blue Hippo and was required to make 13 payments which I did. I made well over my 13 payments and several times called and was always told my order was in the warehouse to be shipped. After several attempts and still I did not receive my computer, I called again and told them I wanted to cancel. In the agreement, I was told that if I cancelled, I would default on my agreement. I told them that they did not stand up to their agreement. I could not get my money back but I could get other merchandise for the money I had already paid which was approximately $1300.

Soon after my threat to cancel, they sent my computer, but I was not satisfied and told them I wanted to cancel. Soon after they sent my computer. I was already disappointed with them and did not make my final payments. They locked my computer. I decided to go ahead and pay them because I already spent way too much for my computer. I tried to resolve this matter and pay what I owe, so I could unlock my computer but cannot get hold of anyone to resolve this matter. Could you please tell me who to contact to get my computer unlocked and resolve this matter?

I purchase a computer from BlueHippo. They promised me a 20" TV and printer which I never received. Also, I was supposed to get a rebate back that never came either and to top it off, the computer won't come on. I tried to call but I got no answer just a recording saying all circuits are busy. Now I'm out of two-thousand dollars and a computer. I am a single working mother and I needed the computer for my children to help with their homework. Please help me.

I called the BlueHippo on January 13th 2009 to inquire about a laptop for my grandson's birthday. The sales rep told me that if I would send $180.00 dollars and then make payments of $67.99 every two weeks have the money drawn out from my accountant that I would have enough for the laptop by the second week of February. As we continued to talk, he said that I could get these additional prizes for an extra $19.99 onetime payment but then the onetime $19.99 payment and his conversation after I had given my credit card information changed total being a $190.00 and the supposedly onetime $19.99 payment was also added with it every two weeks. And I was told that with the onetime $19.99 payment, I could get a rebate of $320.00, which I also have never received after calling numerous times on my cell using up my minutes leaving messages. I never was contacted.

I then contacted Bank of America to stop payments because I had wanted to cancel my order because my income changed. I was no longer being paid weekly. So bi-weekly withdraws from BlueHippo made my account insufficient with $34.00 from the bank and $33.00 from BlueHippo plus the charges and finally after no results, I had to close my account with Bank of America, which left me with a unpaid account of $200.00 so that blue hippo would stop withdrawing money out from my account. What had frustrated me the most is when I told one of the sales rep for BlueHippo that I was going to file a case against them with the Attorney General, the sales rep laughed and said that they were in our rights and to go ahead and file against them and then hung up on me.

I received a flyer in the mail from BlueHippo offering laptops and/or computers with a free flat screen TV and a GPS system along with a free digital camera with no credit checks, also for a down payment of $99 and $149 a month till the computer is paid. The rep I spoke with kept advising the call was being recorded and all I needed to do was just answer the questions with just yes or no and not to interrupt the rep, otherwise, he would have to start the agreement process over which of course I interrupted a couple of times till the rep got upset and requested to finish the process so he can rush the shipping. He also advised the order would not go out until I received the agreement or the information in the mail as soon as they received the first $99 from my checking account.

Well of course, 3 days later, my bank account was debited and I had not received a paperwork in the mail. I attempted to call the phone number I had called to set up the order and I would get a busy signal on the line. Then I would try and call from a different phone number and I got a recording. The number was not a working number so I then got online to look up the BlueHippo company, only to find out they were a scam after reading all of the horror stories. I started to panic, afraid to get debited for more money than I could afford. I called my bank to see if my bank could pull a phone number from the debit record and my bank could not pull any contact info.

So I advised my bank to put a stop payment on any transaction by the BlueHippo company. So far, the stop payment is only good for 60 days and each time, I have to restart the stop payment for BlueHippo. My bank charges me $35 so it still not fully resolved. Please advise as to what I should do next. Thank you for your help with this matter.

I purchased a laptop computer from BlueHippo on April 3, 2009. I made an initial payment of $99.00, and after that weekly payments of $29.99. I was informed that I would receive my computer after 50% of the total amount was paid off and after that I would continue with my payments until February of 2010. In September of 2009, after several conversations over the phone with them, they told me that my computer was ready to be shipped. I still haven't received the computer and now their number has been disconnected. I have paid 3 times the price of which the same computer would cost if bought at a store and now I have not only wasted all this money, but also several phone calls with this company and terrible customer service.

I have been trying to contact someone from Blue Hippo, concerning my account with them, because I have spent over $1,400.00 for a computer, however, I am yet to hear from someone, or receive my computer. I have tried to look up their information online, but have had no success. Could someone please help me?

I started making payments. I decided to not get a computer. I was told that I had a credit and could order something else, so I ordered a digital camera. I had to send a money order for S&H. I sent that in on 11/09. I still haven't received anything. What should I do? I lost between about $425.

I paid my entire bill off and I never received my computer. When I call I was getting the response of, "it's on the way". Then the number was disconnected. Being disabled and on a very fixed income, it set me behind because I could have been using that money for something else.

Around June 2009, I came upon this company called BlueHippo Funding. Their promise was that there was no need to check my credit. I needed a computer then and their offer sounded good at the time. After doing all the paper work and submitting it, the same set of paper work came back again asking for the same info and more. When it was 13 weeks as they promise the computer would be shipped, I called to inquire and to my surprise they told me I missed a payment and had to start over again.

The worse part was that I was not entitled anymore to all the incentives it came with. I have tried to contact the company's customer service dept., but the number is no longer in service. I have also tried the internet without any success. I do have a second hand laptop, but I have $700 sitting out there in someone else's lap. I wanted a simple computer that was reliable to do online classes. I need my money back.

I purchased product. Never receive refund or credit no feedback.

Was getting a computer through the layaway plan. I've seen that it must going to be more money in the long run, so I called to try and get a refund. They told me I had to purchase from the Blue Hippo Store with the money I paid them so I could not get my money back. I tried to purchase some stuff from Blue Hippo and it was trying to get me to use a credit card to pay. I could not get my so call credit. Never received my cash back, nor could I purchase anything from the Blue Hippo Store.

I ordered a computer about 4 years ago from BlueHippo. Then about one week later, I changed my mind and called to cancel. But they continued to take money from my checking account, even making me bounce twice. They took over $500 from me. I have nothing on paper confirming this, only my login and password from that website which says how much is in there. How do I go about getting my money back? Thank you.

I ordered a desktop computer from Blue Hippo in February or March of 2007 and spent over $1,500 for a computer that I still have not received. I put my hard-earned money into trying to finance a computer that would come along with free items such as a printer, flat screen television and a digital camera. I need my money back. I'm not rich and this was a large strain on my medical bills.

I was making payments on a laptop. I continued paying and every time I called, they said my computer had been ordered, they were just waiting on the shipping approval. I received an email saying that when my final payment was made, I would immediately receive my computer. So I overnight a money order in hopes of getting my computer immediately like I was told. But here I am over a year later without my computer, no refund and no way to get my documents because the website has been shut down. My computer was for school. My grades were poor because I could not do my work. I was trying to make an investment on a computer and fell behind on the mortgage. I now have a lot of built up stress and distrust in shopping with any company.

I placed an order back in 2007 and was almost paid up this year. I had been keeping in touch with Blue Hippo up until January when I received the final money owed on the account. I now want to pay off the amount and receive my Dell Laptop, but cannot reach them through their 800 number. My intent to buy a laptop off of Dell was due to my poor credit. I had a bankruptcy and wanted to raise my credit score. My bankruptcy began in 2004 and just paid off and was cleared through the Bankruptcy Courts in NJ on May of 2009. Now I am out of my money and a laptop. I am currently unemployed and needed the laptop to continue my studies. I am stuck in a really bad financial bind and here to add insult to injury, I got ripped off by Blue Hippo and with no way to get in touch with them. I would like to add my name to a class action lawsuit. What do I do next?

I have paid them over $1500.00 and have not received any merchandise. I was supposed to get a Dell computer and when I tried to call them, it said the number was invalid. I am very upset because I haven't received a computer or my money back and my kids are upset because they need it for school and at the time I couldn't afford to pay cash for one.

Blue Hippo was taking $79 from my account. It totals up to over $742. When I was unable to continue the payment, I called the 1800 number and they advise that they will give me a refund but I could purchase items with my credit. I sent them money orders for the shipping and handling because they stated it could not be taken from my credit amount. It has been over 2 years now and I have not received my items or refund. After seeing so many other people's comments, I realized I was taken for. My, I was a fool. I also emailed them several times concerning this issue. I am unable to locate the email now. I out of $800. I am out of money since I needed this computer to help my daughter who was in school at the time. Now, I feel like a fool for trusting these individuals. I could have used to money to pay for medicine my husband needs. Please stop them from hurting other people and taking their money.

Blue Hippo would have to deduct both payments around the 3rd of the month. Somehow after $340 it came to that Blue Hippo needed money or a payment every other week. My payment arrangements from the SSD was at a different time from what they had told me so we decided that I should withdraw my funds. I had put in on the account and go to the online store to pick a product for my refund of the said amount between $300 and $340. The exact amount would need you to locate but I had been promised my refund product was on its way so many times by their representatives. It just got irritating with no results. I now can't get in touch with no one from that company, called Blue Hippo in Baltimore MD.

I bought and paid for a monitor two years ago from Blue Hippo. I have not gotten my money back, which was $287.00, nor did I get the product. Each time I have called (now number disconnected) I would be told it was on its way from the shipping department and to call back if I have not received the product (which is not available) within 30 days. This went on for two years! I want my money back! Stressful. They took money away from me and my family! It is hard to make ends meet. I am tired of chasing my own money. These people at Blue Hippo need to give me my money back! With interest!

I did not receive the $999 rebate from them. I was counting on it to help pay my bills.

On Dec.4th, they were paid $99 from my bank as first payment for a laptop and after they got the money, I would receive paper work to fill out and sign and return to them so I can get the item. It's almost three months and I can't hear from them. The number the Mr. Jarry gave me which should be the customer service number does not even respond. Both numbers I've been trying to call since they got my money. It is saying the circuit is busy, please try later, but it has been going on for almost three months now and I want my money back. I'm going to write to the Business B. to complain about them. I was told that they stole over 15 million from innocent people who were trying to live by working very hard and can't afford to go out there and purchase a computer.

In 2008, I answered an ad for financing a computer, supplied all information including my banking information and money was deducted from my account. Upon further investigation of the company, I decided I no longer wanted to continue the agreement. I was told no refunds, only store merchandise. I have since tried to contact the company to obtain store credit and perhaps purchase items since they will not give me my money back but have been unable to reach anyone either by phone or web.

I paid my layaway agreement off, account number 6939711. After pay off I was supposed to receive a digital camera, color printer and a device to be connected to my computer that types as I speak. I have called the number above numerous times. All I get are click sounds; I don't think the phone line is connected anymore. I cannot contact this company. Also the website doesn't even help me which is Bluehippo. Thank you.

I ordered my laptop on 12/06/08. I didn't receive my laptop until after 04/28/09 and that was after I faxed my information back to them a 2nd time. I was promised free merchandise after the end of my term and now it has been several months and I still haven't received my free items but they have taken all money out of my account and maybe more. The phone number that I have isn't working and I need my merchandise immediately before other actions are taken. I am very disappointed in their process and they are very unprofessional! Send me my merchandise!

Over two years ago, I talked to a person on the phone about a computer. They took my information and told me the plan. I talked to my son and he said it was not a good deal. I called back and canceled my order that same day! I never heard anything about it anymore. Now I find out that I have a judgment against me because of this company. This is totally wrong. I have been trying to find a phone number for this company and cannot find any way to contact them. Is there any way to get in touch with anybody about this? Every time I try to get a loan, this judgment comes up and it is hurting me greatly!

I paid the total of the cost of a desk top computer and never got the computer. Everytime I call them, they either never answer or it rings busy. Blue Hippo also took payments would over draft my account costing me more than the cost of the computer.

About 2 years ago, I called Blue Hippo and set up an agreement with them to start making bi-weekly payments of $40 to them so that I could get a computer. I made all of my payments but still had not received my computer. I called so many times and never got any clear answers. Therefore I canceled my order. Then I was informed that I would be issued a store credit. My credit was for around $1,200. I then decided I would get a TV instead of the computer. In October of 2009, I mailed in a money order for $60 so that they could send my TV and then give me a remaining credit of about $400. It is now February and I have not received my TV.These people have conned 1,200 dollars out of me and I have no idea how to get it back.

I, like many other consumers, have recently found out and have allowed this company to deduct money from accounts and have no product. I cannot get my money refunded and cannot use the in-store credit. What can I do? I am a single mother out of $600.

I placed an order with Blue Hippo back in October 2009 and I never sent the paper back. So, I called them, after 3 months of payment that was not supposed to be run with my card, to cancel. They told me they don't refund. They owe me $486.00 that was a credit in their online store. I went back on the website on January 2010 to use my credit. The website and numbers were not working. So, they owe me my $486.00 and I want my money back now.

I ordered a computer for my daughter for $689.77. They continued to withdraw money from my checking account up to $1100. I finally had to close my checking account as nothing was ever shipped to me. After several attempts to reach them I filed a fraud case with my bank, which only stops them from continued withdrawals from my new account. Now all of their numbers are disconnected.

I was going to buy the computer from them. They wanted me to build up a little history with them. I did but I could never get my money back. I need to know what to do to get my money back.

I Set up an account through Blue Hippo to get a dell desktop computer. After complaining several times about not receiving the computer, we finally got it. We were also suppose to receive a printer and digital camera. Also We were suppose to get back a 350 dollar rebate. I have all of my bank account statements as well as all the paperwork I received from them. I want to know what I can do to receive my printer and digital camera or the money that equals it as well as my rebate.

One year ago, upon starting school, I started business with Blue Hippo. $59.00 every two weeks. After two months they finally sent me the paperwork to begin the process of owning my computer. I sent two different sets of the same papers over the next 3 or 4 months because they said they never received them. Meanwhile, $59.00 every two weeks is coming out of my account. I have been paying for one year. I have tried to cancel the plan and stop the withdrawals from my account. I went to the bank yesterday and all of the withdraws are gone. I have paperwork from Blue Hippo proving an account. It resulted to $1440 and somewhere between $500-$840 in insufficient funds when I ask them not to take the money out because it was not there; but they did anyway.

I applied for a laptop with Bluehippo.com, but after receiving the information that I would need to make 13 consecutive payments before ever receiving the product I called and canceled my order. They said "ok" but that they had to take my money anyway because it was "already scheduled". I would get a refund in 45 days. All of this took place in a time frame of 24 hours. That was September 09; it's now January 2010 and I haven't been able to get in contact with anyone from the company since that last conversation. I just saw the article on the litigation against them. I guess they wanted one last fling before they gave up. They took the money one week after our last conversation, putting my account into arrears and almost causing me to default on my bills and causing my bank to close my account briefly because I could not pay off the negative balance.

I purchased a computer back in December 2007. I paid $200.00 and $69.00 every two weeks after that until it was paid off. They told me that if I pay 13 payments first, I would get my computer and then I could pay the rest off in payments of $69. I was supposed to get a printer, camera, and $300.00 rebate at the end of my contract. I spent $2100 and nothing. I have the bank statements showing were they took moneys. Please let me know what I can do. I drive a school bus. That's not a lot of money but I thought I could swing it. But they cleaned me out instead. It has been two years and I'm just now able to pick up the pieces.

i was making payments for a laptop; downpayment was $99.00, after which, $29.99 per week. I tried to call. All I got is a tone. Website shut down?... I lost my bank account. I'm on SSA/SSI, fixed income. I see a doctor for my illness.

They closed down, I tried to call and there was no tone. I went to check their web site and their getting a law suit.

I sent Blue Hippo money for a laptop. I made all payments sent back all paperwork, no computer. I stopped allowing them to take money from my account upon not being able to get in touch with anyone in customer service. I would like to get my money I paid in back.

In the middle of the year of 2008, a call was made to my cell phone by a Blue Hippo Representative. They set me up on a payment plan for $100 to start the service (initiation fee) for a laptop that I wanted. I started making payments roughly thirty to forty dollars every two weeks and so forth. I clearly reached the mark of the 7 consecutive payments that they needed in order for me to receive my computer, then it seemed to just take longer from there.

The year 2009 came and I was okay. Maybe I'll just cancel the financing and since I can't get a refund on the 500 dollars, it can just post online as a store credit. I finally decided I wanted a 26-inch LCD monitor which was $426.00, taxes and other fees led it to be roughly 600+ dollars. I cleared my account to make sure it was paid in late November of 2009.

I called periodically to check on the status of my order to find that it hasn't processed and I would be informed by a representative for when it was ready to be sent. I never received a call, and every time I call them, their number shuts off in the middle or hangs me up. It's January 2010. I've been dealing with this for a very long time. The TV was suppose to be a Christmas present and now its nothing. I never received my Expensive TV, cash back, or even a phone call, and when I go to the website, it's not available. This has causes a lot of mental stress, especially because there are economic issues in the world and every dollar counts. I'm distorted.

I sent Blue Hippo a thousand dollars for a Dell computer that I never saw and I never received a dime of my money back. I understand a lawsuit has happened but could I maybe get some of my money back? I did not make a lot of money and I thought a computer could help me get a better job. It really hurt and still does.

I purchased a computer from Blue Hippo on 03/10/08 paid $1800. They stopped taking my money and never sent a computer. I just want my money back. I've waited two yrs for nothing.

I activated a contract on 10/2/06 with Blue Hippo. I was to receive a Deluxe Desktop 2006 Computer: 256 Megs of RAM, 2.66 Gig Intel Processor, 80 Gig hard drive, 17" color monitor, CD ROM drive with CD Burner, Microsoft Windows XP Software Bundle, plus $700.00 worth of additional software Bundle, TV and Printer Bundle, and a $300.00 rebate refund check from the total paid $2,203.48 by contract due date of 11/6/07. I kept my end of the agreed contract perfectly.

After much duress, multiple phone calls with numerous employees, and letter, I received a lot of empty promises and no produce until 1-10-08, I received a computer. Not what was promised to me in contract, but a computer. I never received $700.00 software bundle, TV and Printer Bundle or my $300.00 rebate to complete their end of the contract. I have since then made multiple calls to every one they suggested I speak with and faxed multiple request and supporting documents to them with nothing being shipped to me. One of my last calls to them on 11/12/09, I talked with Marleny who stated she was sending my paperwork to the senior representative and they have my items in stock, but not shipping them due to the fact they are trying to figure out why they haven't shipped. Since then I've called on at least three different occasions and all I've gotten is a busy signal. Thank you for your time and consideration in this matter. Any help would be greatly appreciated.

The great amount of money they needed for the product they sent could have been spent much more efficiently and received within reasonable time unlike the stress over $2,203.48 that was paid in 12 months time and not receiving even what was promised to me for that large expense I was bound by contract or default with no recourse for me to take.

I had bought a computer from Blue Hippo in January of 2008. I was told at the time after I had made all the payments that I would receive a camera and a printer and a rebate check for 300.00 dollars. At this time, I still have not received anything. I had my checking account debited $69.99 every two weeks until everything was paid. Now all of a sudden the company files for chapter 7 bankruptcy. What can I do for them to give me what they owe me? And then now I have had problems with the computer that I bought from them. I already had to have it serviced. They or whoever had locked my files that I had saved on my computer.

I feel that they took advange of me because of my bad credit. I believe that I paid $2,000 for this computer which is not worth it, but I needed it for my kids and for myself. Many times I would call them and they would tell me it's on its way and I wouldn't receive anything. Now I heard through the news that there is a class lawsuit against them. What do I need to become part of the suit?

I paid $91.96 every two weeks for a whole year to get a 17-inch monitor Dell computer and a 32-inch HD TV flat and a printer. I finished paying in December and never received the merchandise nor the phone number that I have for customer service work anymore to contact them. I was cheated out of $2390.96.

I agreed to purchase a computer from above company. They told me they would ship it after I sent them $99 and a voided check and I would pay them $38 weekly thereafter for one year. The computer did not come after I sent the $99 and they then told me that I had to establish credit with them for several weeks before I would get the computer. After that period of time had lapsed, they kept changing the story and the shipment date, etc., which made me nervous so I cancelled the automatic payments. I was told that my money could not be refunded and it became more and more difficult to get a rep on the phone and when I did get a rep they were extremely rude.

I have purchased one of their computers, but I never received it. I have put in $783.00 into it, now they have no phone, filing bankruptcy. I am a single mom and need the money back.

We applied for a computer in 2007 through Blue Hippo in which we received the computer within the year. But it has been nearly three years and still has not received the mentioned free items such as a printer, television and a rebate of $300.00. In our last letter through the Minnesota Attorney General dated May 2009, they are going to send our items out with the next order and gave them 45 days for our rebate. None of these items has shown up. We paid over $2000 for our computer with the understanding of getting the other items with it.

Since the items did not come, we ended up having to buy a printer to use with our computer. It has been a frustrating and emotionally stressful experience. This company is supposedly there to help people with bad credit improve their credit with the purchase of the computer. The computer has now broken down and when we try to call for service on it, they say there was no service agreement on the computer but our original agreement was a three-year warranty.

i paid $1500 for a laptop from this company in 2008 and have never received the product. I have written complaints to the Better Business Bureau and the Attorney General's Office and have still yet to receive the product or my money back. Please help. I need my money. I cannot afford to throw $1500 away.

We signed on to purchase their deluxe package for a Dell computer with a free printer and an HD television. We were told we would be required to make a few "good faith" payments then our computer would be shipped to us. We agreed and began making sure the cash was in the bank at the appointed time every two weeks. After they had taken several payments from our account, we received a letter from them saying we had been approved for their lay-away program and all I needed to do was sign the papers enclosed with the letter and return it to them. I signed and sent it back and it was just a couple of weeks later that they began taking out the $91.98 on a different time table as originally agreed. Luckily, we caught the change and we were able to keep the money in the account.

In the beginning they were deducting the money the same week I got paid and afterwards they were deducting the money the following week. It was almost like they were trying to cause us to miss a payment so that our contract would be broken and they could say we forfeited our free gifts. It was explained to us that we would get the free gifts after we had made all of the required payments without missing or being late on any payment. We started making our payments the middle of November 2008 and by about March of '09 I began calling their customer service number trying to find out when they would be sending out our computer. I was always given the runaround. They would tell me it was on order or it was now waiting for a supervisor to sign off on shipment, etc.

That was the last time I have been able to get through to their customer service number. It is now January '10 and I cannot get in contact with them.

When I try to call their numbers the phone calls can not be processed. When I tried to contact them online I can no longer get access to their customer webpage to access my account. So here we are with a computer that we can't hook a printer to and both Dell and Microsoft are telling us it will cost us between $150 and $250 for them to turn this spool on for our computer. We are on disability and got this computer for our son who is in college at UNLV to use for his classes and he can't because it doesn't work properly. We don't know what to do at this point. The computer is paid for but we can't reach Blue Hippo anymore for help. What recourse is there for us to get this matter settled? We are out over $2300 and now we are being told we will have to pay for the repairs out of our own pockets.

I placed an order with Blue Hippo in October of 2009 and am still currently being drafted from my account weekly. I haven't received any response from them. I don't currently have a number to reach the company; there's no number posted on their web page. I'm the mother of three teenage kids who was really looking forward to this computer. I really hate to hear this about Blue Hippo. If someone could help, please contact me!

I entered with an agreement to pay and I missed one payment and I bought a computer with what I had paid in. I even sent the shipping amount and still haven't got the computer or my money. How do I get on board with the class action suit? I've lost $789.00 plus $48.00 in shipping cost. I had to do without to send those payments. I have kids in college and that would have been a laptop for my son who is not able to work due to a severe accident that left him crippled. But thank God he has a mind and wanted to go back to college. So I've lost a great more than just $837.00.

I called this number that I received off the television and I ordered a 2009 Dell laptop computer. I made the initial payment of $125.00 and only a couple $38.00 payments. I even had an overdraft fee because of these people. It's bad to know what people would go through to get a little bit of money.

I purchased a Dell computer in March of 2009, a down payment of $124 with an agreement to pay $34.99 weekly for 3 months before receiving my computer. When I didn't receive the computer in June 2009, I called and they said they didn't get all the paperwork they needed from me in order to send it, so they sent me the same papers that was already dealt with. I sent them back and waited another few weeks before calling back, then they said they were waiting for word from somebody to send it to me. The next time I called, I demanded my money back, they said no refunds and all they can do was to give store credit. I wanted the computer, nothing else.

When I asked to talk to a superior, I was told that would be impossible, I would have to deal with whoever answered the phone. Every couple of weeks, I would make the dreaded call with no results. Sometimes the person would be very rude, until one day when I went online to try and find out something, the website was not there. Instead there was several websites with ripoff complains and I decided to read them, which led me here. If there is a class action lawsuit I would like to be in it. I have a question if anyone could answer it for me, if the courts ordered them to make good on the computers that they have already scammed from people in 2008, why were they still on TV and ripping me off in 2009? There was a $124 down payment, plus 37 weeks of $34.99, approx. $1400.00+

I purchased a lap top from Blue Hippo and paid it in full in 2009. Tried to contact them but I'm unable to reach them.

I waited for a long time. The computer was paid off and it took several calls to get it. I also had to call many times to get the printer and I still after two years have not received the TV. Now I can't even reach anyone.

I was purchasing a computer from Blue Hippo and had already paid $588 on it when my husband got laid off from his job. They cancelled the account but said that I had to use the money I paid as credit to my account. I told them I could not do this until January when I had the money. I was $68 short of paying it off to get a computer delivered. I have not been able to reach them by website or phone calls. How can I claim to get my money back? When my husband lost his job, I called and told them and they would keep billing my bank account and incurring overdraft fees. My account was closed due to overdrafts.

It took longer than it was supposed to receive my computer and I still haven't received my printer or digital camera or my 300-dollar rebate. I am very unhappy. I paid almost two grand for one computer and have records to prove it. I have two young children and my wife doesn't work so we are living on very limited funds. I deserve to get some money back if I don't receive my items as promised.

I tried to get refund back for laptop placed on lay-away. I could not afford due to unforeseen total knee replacement, which forced me with no income. I am asking for my $95.98 to please be placed back into the account with which it was withdrawn from a.s.a.p.! This caused several overdraft charges that should have not occurred had I been treated as a consumer should be. I would expect this situation be rectified again a.s.a.p.!

BlueHippo, did me that to I paid $1800.00 or $1900.00 they get from me. I was so down and so depression. But my experience has taught me to see things differently. What I can see is this while many people feel there is on hope, I can feel, total certainty, that what they are experiencing will be resolved. Help us we don't have money for people like that. To take from us don't let BlueHippo, get away with this problem.

I don't have the address, and the phone number has been disconnected. I was making payments on a computer, and never received it. I made a total of about $1,500.00 worth of payments. I stopped the payments after I kept getting excuses why my computer was not being shipped to me. I was told that I could not get a refund. When I tried to call the number again, it had been disconnected. This was about two years ago, and I haven't heard anything else from the company. I felt like I was taken advantage of and mislead. I made a sacrifice to get my kids a computer, and it hurt me and them, because we didn't receive it. I am a single parent, and I just don't have that kind of money to throw away.

In a recorded agreement over the phone, I agreed to pay BlueHippo $69.98 every two weeks for 26 weeks for the purchase of a new Dell laptop computer. After making several payments, I decided I could not afford the bi-weekly payments and called BlueHippo to cancel. As part of the agreement on the phone the first time I called, I was not eligible to get my money back, and I would have to use the money I had paid them for my laptop towards something on their website www.bluehippo.com.

I went on the website, placed my order for an HP mini laptop which would cost about $500.00. I was required to mail them the shipping and handling fees of about $50.00 in a money order only. I did this at the end of September. At the beginning of November, I called to check the status of my order. I was told that the payment was received and that the order was sent to the manufacturer. The man I spoke to said that I needed to allow 8 weeks for delivery and that if I had not received my laptop or a confirmation e-mail, I needed to call back.

So after the first of December, I tried calling them at the same number, only to get dead air. I tried accessing their website, only to see articles about all the other customers they have not delivered products to.

I'm a patient man, I think, until i had to deal with BlueHippo, and they were not honest or respectable. They have taken my money, and have lost my trust. I would like to think good things of people. That's just how I was raised, but when they lie, steal, and have no respect for others, then it makes me mad, and I would like to see some justice done, if it's vigilante justice, or through the courts. Something has to be done. They have my money, $465.76 to be exact. Something needs to be done. This is America, and justice needs to be served.

Although, I have paid off our account in good standing and I was guaranteed in our contract with them to receive a 20" flat screen TV and printer, I still have not received these items. I have tried to contact Blue Hippo many times with no contact by internet or phone. Another issue that is settled was I had a perfect payment history with Blue Hippo and they reported to the credit bureaus that I was delinquent.

It took two months to resolve my credit report issue so we were delayed two months buying our house. I still have not received my TV or printer.

I complained to the attorney general who investigated for 1 and 1/2 years after I was promised a flat screen TV, printer, and computer. I was supposed to receive it after 6 weeks. When I didn't, I called. They said they shipped to the wrong address. I waited then called, and requested my money back. They agreed, but it was going to take $150.00 for filing fees. They never reimbursed me, so that's when I called the attorney general. After their investigation, they concluded I would have to deal with the company myself. Now their website doesn't want to pop up, and their phone number disconnected. I read on the computer that they filed bankruptcy. I gave the company $800.00 four years ago! Am I in on this civil suit, or will I see my money? That's all. Thank you!

On 04/21/2008, I made the call to Blue Hippo for an Acer computer. $99.00 was taken from my account to start the process. Then, every month a total of $15.96 was taken, $3.99 a week. They managed to get $312.00 out of my account before I finally closed the account. The total I needed to pay was $306.48 for the computer. On 09/22/2009, I used my store credit to order a JVC 19-inch flat screen TV. I was told to send a money order for shipping and handling, $40.39, which I did. I was then told it would take 6-8 weeks to receive the item.

It is 01/07/2010 and I still haven't received the TV or any info regarding my TV. I have contacted the BBB. They said the complaint was totally ignored. I then contacted my local attorney general. I was told they filed bankruptcy and was sent papers to fill out and send to the US Bankruptcy court. Blue Hippo has $412 of mine that I want back. Having lost my job and unable to find employment, this money that they basically stole from me is much needed.

I called them on the phone, they told me to pay $99.00 down which I did. After that, they send me some papers to fill and send it back to them with a blank check and my account information. Then, they started taking money from my account for more than 16weeks, then decided to cancel which they gave me a store credit.

By that time, I have altogether about $660.00, so I decided to used my store credit to buy a desk-top computer which cost $554.00 plus. I had to send $53.47 money order for shipping and handling. This happens since last year, June and I never received the computer. Whenever I called them, they will tell me that they ran out of stock and they already order some from the manufacture which I never received to this day. Now, if I try to reach them, they will either cut the call or no one to answer the phone. I don`t know how am I going to get back my money or the computer.

I ordered a computer after seeing something on TV. I had paid many payments and never got my computer. I called Blue Hippo to just get my money back. They said I couldn't get a refund, so I had to go online and just order something. So I did, and I sent them a check in Feb. 2009 for the difference.

Until this day, I still haven't received anything. I have called many times and asked about my TV, but they told me they are waiting for it to be shipped. I asked for a refund, and they said no. I asked for a supervisor, and they said they want to talk to me. It's just us here. So now when I call, I get a busy signal. And I was told the other day that they have gone out of business.

I need my money, that blue hippo took out of my account, back. I need your help.

I called to get info on a laptop, because my husband and I don't have very good credit. The operator that we ordered from gave us all the details, and we agreed that we could handle $38 per week. We asked when the laptop would be shipped, and "Neil" said as soon as we get our contract sent back and the activation fee paid.

We paid our $99 activation fee and then received the contract stating that it took 13-14 weeks to get the laptop. And if we were to cancel, we could do so anytime. But we would only be able to use the money we already paid toward a credit at the Blue Hippo store. There'll be no cash refunds. We still figured that the laptop, all the free software, the "free" digital camera, laser printer, and web cam would be worth the $2000 or so we were paying, especially since there would be no credit check or interest.

Around the 11th week, we received another form to fill out saying that our reputation was good. Now we must sign and agree to paying an additional 39 weeks after we receive the laptop which they would send upon receiving this paperwork. Three more weeks went by, so my husband went online to check our account status. And he found that they claimed that we had missed 3 payments the month prior, for which we have bank statements proving that they took our money out for those specific weeks.

We would no longer qualify for our "free" gifts due to these missing payments also. We called 4 different customer service numbers at this time, and all were disconnected. No one has made contact with us or refunded our $700+ , and we had to change our bank account number, because they were continuing to draw the $38 every week after they supposedly went out of business.

I need to find out what I can do about Blue hippo and the money that they stole from my bank account. I was trying to get a computer. I have already invested over 1200 dollars and I have no computer, or no refund money. Can you please help me?

On or about September 15, 2006, I began paying $79.98 every two weeks for a Gateway computer from BlueHippo financing. By October 15, 2007, I had paid without ever being late automatically from my bank account $2,311.32. But I have yet to see the rebate cash or free items due--always on the way when I call every month since 2007, and there is never anyone else available to assist.

I have purchased a computer from the company and wanted to know how many more payments I have left. The phone number I have for the company does not work nor am I able to locate the website as before. Also, I was promised (under contract) a new printer and flat screen television once my account is paid in full. I now see signs that the company has filed for bankruptcy.

I have been trying to get my money back from this company since 2007. We paid in 1,018 dollars for a computer and never got one. I also just shipped out a money order for the shipping of my computer but have found out they are no longer in business.

i need to find out what i can do about blue hippo and the money that they stole from my bank account. i am a disable woman with kids that i was trying to get a computer for and i would like my money back our my computer i still have the money order and i will have to track the number to see where it went so i can take it in too legal action.

I put my $98.00 down payment, & got on the payment plan, @($38.00/week), paid, every week, from August to November. When I didn't receive my computer when promised, I called Blue Hippo, they stated: "Your computer has been ordered & will be shipped shortly." I waited one week, no computer. I again called the 800 #. This time, there was an instant busy signal. I then got on the internet, which I should have done in the first place, anyway, I find all this "SCAM" stuff. I am out $1500.00 that I cannot recoup readily, &/or easily. Is there no where to turn, to attempt recompensation?

I called blue hippo and ordered a computer from them in early 09'and I thought it would be delivered as soon as I gave them my account information my busy life I didn't notice I never received the product, I noticed my checking account was going into a negative by the time I called blue hippo they had taken 450.00 out of my checking account they refused to stop taking the payments out of my account so I had to cancel that account I called them and asked them for a refund and they said they do not give refunds I was so upset and I said okay the representive told me to go on the website and order something else this was the beginning of August 09' I ordered a printer since I had a 450.00 credit the printer cost about 398.00 they said I had to send them a money order for 55.39 so they can send the printer out(office jet pro K8600dn) and that just so happened to equal to 450.00 or so so now I am out of 500.00 and still no product I try and try to call them with no luck I can't even get through to Customer service I have no luck on the website please help me.

Tried to get a computer, I sent the money needed and they never sent it. Finally they said the product was out of stock. Picked another item and had to send additional money for shipping and handleing. Still never recieved the computer.

i ordered a computer from blue hippo, and they took 1,300 dollars from my bank account, and I never recieved a computer or my money back.

I bought a laptop made payment by automatc deduction last payment was 8-27-09 I was to get free printer and free cameraa and a two hundred gas card with in 12 week after imade last payment.They have closed me out of their web and phone numbers plus a320.00rebate .I only receive dell pc

Now I am writing to you to see what can be done. I am on a fixed income (Social Security) and I have already invested over $2,075 dollars and I have no computer or no refund money. Can you please Help me.

Took $99 out ok bank acct even after I called and canceled still no refund

No rebate and no free gifts

I paid for my computer in full $1800. I have not recieved my computer or anything else that was promise such as the digital camara, printer or my $350 rebate check. I was told the computer would take 6 to 8 weeks to ship and I have not recieved anytrhing. Now I cant get in touch with anyone from the company to see how to get my money back.

I have called them several times to stop the automatic payments becasue at one time I couldnt afford to keed making them and they encouraged me to resume with the payments so I wouldnt lose out on my money because they were not going to refund me any of it back.

I was told I could either lose my money or buy a cheaper computer and now I dont have my money or a computer. I was buying this computer because I take online classes and I needed it for home so I didnt have to stay extra hours at work trying to finish my home work. So now I am out of money and I dont have the any money to buy me a new computer right now.

I sign up account with blue hippo. in regards of a laptop and I was making a payment bi weekly. but in the midle of the year I cancell the contract and they told me I can only used the balance made to purchase a product from their website cause there is no refund. so I did and they asked me made a money order for shipping and handling so I did. but now I have not received my product and their website and number is not working anymore. Am really disturbed for what they have done and I need that money. it almost 400 dollars.

I still waiting for my gifts and my refund chech, i am trying to log on in they page or call but is not avaliable, please let me know what happend with my claim, thank.

over 2 years ago i saw an ad on television about getting a computer with no money down so i called the number they said i would need 100 dollars down and i would have to pay ( in payments) up to half the price before they could ship me my computer, after giving over 400 dollars i lost my job. i called them and they said they could not refund me my money but that i can apply it to store credit so on 08/28/2009 i sent them a money order for 36.82 which would pay for shipping and handeling for a flat screen tv i ordered from them.

my money they had was enough to cover the tv and the shipping charges but they told me i have to pay the shipping and handeling charges seperately. i asked them why because i had enough money in my account with them to cover the tv and the shipping and handeling charges. they told me shipping and handeling charges are a different company.

i have called over 30 times wanting to know whre my tv is. they kept telling me we need a little more time. to this day i havent recived my tv. now the phone number i call is no longer in service. i was needing money so i told one of my best friends give me 200 dollars and u can by your daughter a tv. i have over 400 dollars on this blue hippo account so he even bought the money order for the shipping and handleing charges. of course hes still asking me whats going. on he wanted to give the tv to his daughter before the end of this year

I called the i-800 number and started making payments towards a new computer, after a few weeks of the payments being directly debited out of my account I was going over my paperwork and I just felt ot was funny that it would take so long for them to send me my computer so I put a stop on the payments and they said I could not get a refund but I could have store credit for $ 268.00. What I had paid out in bi weekly payments. So every once in a while I would go online and take a look at their products and go to order something that was cheaper then my store credit and they would try to charge me a ridiculous amount of money for shipping and handling and I just couln.t understand why they wouldnt just take that money from my store credit money. So overall I never would end up ordering the product, Now today I went online and I cant get on their website. I am extremely upset. I dont make a lot of money to begin and I could really use that money for bills.

we ordered 2 laptop computer's one for me and one for my wife. We filled out all the paperwork and sent everything in. Then when nothing was sent out I went ahead and told them that this was not worth it. I would like a refund since I have not received any murchandise yet. This transpired in June of 2009. Anyway, they told me that I was unable to get a refund since seven days have already went by but that I can get store credit ($250) so I said fine whatever.

So I went ahead and ordered something off there which was a scan disk (stores music, video, and pic's). All I had to do is pay for the shipping and receiving so like a fool I sent them the 35 dollars for that. Now it is almost the beginning of the new year (2010) and still nothing. All they tell me is that it's going to be a little longer, give it more time, when I asked to speak to a supervisor they tell me there is no-one above them and if I have no further question's then have a good day and hang up.

My son did not receive his birthday gift so he was emotionally distraut. And became depressed about it, my wife and I fought and argued every day about this mess everyday. Because I did not know what to do. I could have used that 250+ on something more rewarding like going to school. I just want my refund back, and maybe just a little extra for having to put up with all these games.

Paid for a computer, and never got it. Called the State's Attroney General, they did an investigation and got a letter from blue Hippo saying we were going to get a refund. Have yet to see the refund. Then Blue Hippo filed for bankruptcy.

I call this company because I believe that after I give faithful at least 13 weekly payments that they get automatic from my bank acct I should get my laptop that I planning to give to my son who started college. But after almost a year "stealing" from me more than $1000.00 I stop the payments in January 2010 is going to be a year that I been trying to get either my laptop or money back but no luck. I wish some one can help with out loosing more money that I already lost.

I placed an order with them for a laptop.Months later i canceled it and ordered a tv with them. They said I needed to see a money order separete for shipping.So i did.Now their website doesn't work or any of the phone numbers.

I bought a computer from them just like they requested I paid the amount to recieve my computer,I got that,and the cheap printer.I paid the rest of the amt off,I was to recieve a 20 inch tv and a 300$ rebate I've done every thing I was supposed to do.since sept of 2008 I have been trying to get my rebate and tv with no response except lame excuces and delays.So that means I have been trying for 1 year and three months to get what is supposed to be mine.

Agreed to terms of payment for Laptop Computer starting March 2009. Completed payments schedule and did not receive product. My lose is $1,300.

ordered computer april 2009 was promised flat screen tv and camera and they 47.99 a week out of my account i have not recieved any merchandise and money still being deducted from my account

then I send the rest of the money by mail and I dint recive my camera yet it has been about 2 years with this deal if some body can help me with this problem I will thank you

In May of 2006 I place an order with Blue-hippo. I thought getting a computer with payment's was a great idea(little did I know) I made my payment of $99.00, and my first week payment. I never missed a payment and my account was paid in full. Now after six months of payments I finally recieved my computer( which I could not complain about) In the paper work Blue-hippo claimed that within 4-6 weeks of recieving my computer I would get my printer, and within 6-8 weeks from that I would recieve my 20" Flat screen T.V.

I made my last payment to Blue-hippo on July 7, 2007, it went through process on July 13th meaning my last installed payment was recieved. So I am thinking great I now own a computer, and I was able to make payments. Yes, I might have paid too much for it but at the time this was a great deal for me. So in November of 2007 I recieve my printer(which today 12/09 does not work something wrong with the ink cartridges)So when I recieved the printer I knew within 6-8 weeks I would recieve my T.V. At this point I am not aware of the problems I would later face with this company, and so I am patient and wait for my last gift. Now by the paper work I should have been receiving my T.V no later then the middle of January 2008. Well January came and went and still no T.V. Every time I called I was told to give it 2-4 more weeks for it to be delivered.

This is now December 2009, and I have not yet received my T.V. Well there was one other thing I was unaware of which was my rebate I was entitled to for having purchased and paid in full my account with Blue-hippo. The rebate information stated it would take 8-10 weeks for my rebate to process before my check would be sent out. This was told to me in September/09 when again I called asking about my T.V. Well the company stated that I needed to send in a rebate form along with my original UPC label for my computer, account information showing all payments were made, and the original form stated my rebate amount. This has to be sent certifed mail, and so I sent it out, and Blue-hippo received this September 30, 2009. Well since then I have called and asked about my T.V and my $500.00 rebate. The senior account person for my account stated they received the rebate form, but did not have anything else and that I would need to send in the rest of the papers needed in order to process my rebate....(Remember I sent everything certified mailed, and everything was included, but yet they only received the rebate form???)

I explained to the lady that it was impossible for the other papers to not be there being they were all together in a certified mailed envelope. She then proceeded in telling me that maybe they were being process and that is why she could not locate them within her system. Today is December 23 2009 and I have not received my T.V nor my $500.00 rebate check. Now the newest problem I have faced for the past two weeks is the number to the company is not working. Every time I call it tells me it is a failed call. I ahve gone on the web-site but this site has no sort of information on what I am asking about. I have then called a news channel within the Whistle Blowing department and have reported this situation in order to get some type of help in retrieving my rebate and T.V.

I order a tv in june 09 paid in full in July 09 have not received the tv say they are backed order i call every two weeks and monthly have not got a confirmation of when the tv will be delievered. it's been/going on six months. i would like a full refund not a store credit....

I enrolled in their computer financing program in Oct. 2008. After 9 months of weekly payments, I elected to withdraw from their program and apply the $1500.00 USD I had paid toward different merchandise. Specifically, an Olympus SP590UZ digital camera. I completed the requirements to receive the camera more than 3 months ago, but have not received my merchandise. I now find that BlueHippo's 800 numbers and their website no longer work. I am unable to contact them or retreive my money or my merchandise. I have Copies of the paperwork sent me by BlueHippo, a copy of my money order receipt, and bank records of my weekly payments.

On 11/30/09 I wrote Blue Hippo a letter stating the following:

"I originally contacted your company in November 2008 to inquire about purchasing a laptop. However, upon receiving the information I thought the terms were ridiculous and requested a refund. Unfortunately, the time frame expired for me to get a refund so I had to purchase something with the $100 credit. I finally decided on an item to purchase and payment was received by your company on 8/3/09 for me to receive my Kodak Easy Share camera and I have yet to receive this item. Upon speaking to your agents on several occasions during the past months, this matter has not been resolved.

I was expecting to have this camera for my sons birthday in September and I would have liked to have it for the holidays, but at this rate the likelihood for this to occur is very slim. I am very unsatisfied with the lack of incompetence that this company has exhibited to comply with your return policy. I am adamantly requesting a full refund of the monies I have paid to Blue Hippo Incorporated in the amount of $113.71 due to it being almost four months since I have placed this order and have not received this product."

Blue Hippo responded to me with a letter saying "per your request, your item will be shipped within 2-3 weeks". The number they provided continues to be busy and now I cannot access their website.

To date, I have still not received this item.

can someone please help me. i have bank statements to prove it. they have cause me a tremendous amount of pain. and i could have used that money on something else. and last but not least they know all my personal info. including my bank info.

I asked for my money back and they said all I could get was store credit. I still ahve not been able to use this credit. This action has set my family back finacially. I needed this cvomputer for my fiance to use for school. With us not being able to receive this computer it has set her back in her school work.

I have been making payments to Blue Hippo on a weekly basis for several months. I know I have paid a total of around $1,000. When I called them 3-4 weeks ago, for the fifth time, they said in 3-4 weeks I should have my computer that it was at the distribution center waiting to be shipped out that week. My account on their website stated that my computer should be shipped out shortly for twelve weeks prior to that phone call. I hit my last day of week four yesterday, I went to their website to see if it had been shipped, and there website is GONE! It will not come up at all! I have their number programmed into my phone because I have had to call them so many times, I tried to call to cancel my order, because it has been such an ordeal getting a stupid computer! And now their phone line is gone too! I have called this number at least 10 times that I am aware of and spoken to a person.I am really upset now because that is a ton of money which I could have used to buy a computer and have it now.

I paid into Blue Hippo for 6mons before changing my mind, only because I was able to purchase a laptop locally for $500.00 I was told I could ge a refund, but could use the $948.00 toward something else. I order to TV's back in July and Aug. 2009 and I still have not receive, nor do I have my money back. The lost of hard earn money $948.00

As of 2007, i applied for a new computer from blu- hippio, although i recieved my computer a year later 2008, with free gifts, but it is now the year of 2009 of December and i have not yet recieved my cash refund of 300.00 dollars in which they promise you after finish paying the total of your computer, I've faxed the information several times in order to receive my cash rebate, The last time I talked to a representative, she informed that I should call them back in two more weeks, I did excatly what she suggested and now I am unable to get in contact with anyone, We are now coming to the end of this year and I am now out of 300.00 dollars, as I was looking on the computer,I'd noticed that blu-hippio has filed for chapter 11, what am I to do?

I try to buy a laptop and pay everything they ask me for and never got anything in return I have all the bank statement showing they took all the money

I place a order with Blue Hippo for a computer, I told them I will not need the computer, so I will use the money to buy other products. But when I put the website in it goes to Google, so I will like to know who I can get my money back from them, they have $698.00 for me.

I trying to purchase a laptop through Blue Hippo. I started back in May becauseo I wanted it before I had knee surgery. I have been paying $38.01 - withdrawn from checking account on a weekly basis - for months now. I figured when I couldn't get it before the surgery, I would continue because I didn't want any of the substituted items and I knew you couldn't get your money back. I was trying to get in contact with them and the website is no longer available.

I saw the reviews or reports from ****** Consumer and found that they closed their doors on 12/2/09 and filed Chapter 11 bankruptcy. What can I do in regards to getting back my money since the ended our contract? May I join one of the class action suits? Thanks for your help.

I have lost a great deal of money - $1064 and it is money that I can use. I was expecting to have it by Christmas since I was relocating to Ga. They can't contact me because the website is down and I have a new e-mail address. They do my have Pa address and my mail is being forwarded.

I was told that I could buy a computer for my daughter and all I had to do was pay for 12 months I paid $170 a month for 11 months and then they said I was late so I was taken out of their program and I was not able to get a refund but I could buy something for my money. So in stead of loosing my money I brought a printer and I was told to pay 5$8.99 for shipping and I still have not recieved that printer and they stated I have $1300 credit with them, but I can not reach anyone, and I have bank records to show how much and how long I paid. Please I was praying for someone to help me re-cover my money. No Computer, No Computer Printer and out of about $1400.00

well i ordered a computer from them they deducted my checking account for 10 month i argued with them constantley for months about my computer they kept telling me different stories each time then when i did recieve the computer it did not work properly . I just hope im not the only one who got screwed by this company

they sold me a laptop and than when you get it paid for you get free things . this computer cost me around 2000 dollars and now they wont send the free tv or computer and the lap top they sent me dont work half the time they put a bad battery in it and wont even talk to me about it they said they cant do nothing about it and i cant do nothing about it also. I just got taken and do want no one else to be taken

On October 31, 2008,BlueHippo started taking payments from my checking account in the amount of, first payment $124.00 and 25 consecutive payment of 69.98 every 2 weeks. All payments were made by me as agreed, until the last payment on 10-23-2009, they claim there was some problem with the taking the money out of the account. So the added a $15.00 fee which showed I owed a payment of $84.50. I called the 800 number on the website and requested that a supervisor contact me and as of 12-19-09, I have not heard from anyone from this company. The total taken form my account is $1,873.50.

I bought a Dell computer from Blue Hippo about a year ago and it took them from December 22 clear through sometime in May to even send me the computer. I ended up paying $1900 for the computer with a promise of a $320 rebate, a free printer, and a free digital camera when I paid off the computer. I paid off the computer 8 weeks ago and sent in the appropriate paperwork. I still haven't received my rebate or free items. Above all of that I done some research on the same exact computer at the dell website and noticed they were only selling the computer for $800. I got ripped off big time.

I then decided to do some research on Blue Hippo scams and found there were a lot of people in the same boat that I am in. I would like to at least get compisated for the difference that blue hippo overcharged me. The computer works fine but I now realize that it was too good to be true. They take advantage of people with bad credit by making it seem good with no interest and no credit checks.

I ordered a laptop from Blue hippo on their layaway plan. I ordered it in october of 08, finished paying it off and now I can't get a hold of them by phone or by internet. I paid over $1200 for the laptop and got nothing. What should I do?

I am making payments on a computer, but now that I want my money back, they are closing and I cannot reach them by phone or website... What do I do now? Do I just accept that I am out $900.00 or do I fight for my money

sent to read and sign. I made copies and returned.

Payments started to come out and processed within 5 days paid for most of the start, but then I had trouble some were return the charged a fee of $20. which were no problem, but then come find out I would loose free stuff, then later after some payments were made a contract came to read and sign with no interest or finance charges total amount shows $1399.60 and date not right I signed it with a note added to show date of start of payments. I have made 19 payments to date and 3 $20 charges to date. Also I have renewed the software program once for $139.95. Plus have not been able to find this computer on there website as available so i feel that I have been overcharged. Now I can not get on the website to check my account or have not been able to reach them by phone to settle the account. I feel that this computer should remain in my ownership without any further payments. I need a receipt showing it paid in full. I will try to write at the address I have.

I was initially going to purchase a personal computer but once I recieved the contract and read it I did not agree with what it said they would not refund what money I had already paid into the computer. They told me I could use it as a credit on their site on another item. I picked a GPS System. All I had to send in was another $25 plus I already had around $100 credit on their site. After 2 months went by and not recieving the GPS I called blue hippo customer service. They told me with shipping and processing would take 8 to 12 weeks and that I would recieve it by UPS. I am no longer able to get on their website and we still have not recieved our product.

we couldn't get a refund for our money that we cancelled a computer. so we sent a money order for 32.00 to cover shipping and handling which they cashed and still no camera which was ordered in october. tries to call them number is disconnected and no web site available please help

I bought a computer from them because of the add i saw on the television. I got the computer a whole year after i had paid for it when i was suppose to get it in after i paid my $300. I have not recieved any of the free products they promised nor the $300 rebate. Im very upset i wish i would have never purchased anything from them.

I contacted severak time the 800#. just busy signal. the website is not found. I need to stop the autopayment this company since there is no way for me to reach them. niether website or phone 800#. the amount has debited on my $289.00 I don't receive a product at all.

3-31-09 I ordered a computer from BlueHippo paid 13th on 7-10-09 like I was told. Waited on my computer for abt 4 wks then called BlueHippo to see what the hold up was. They stated b/c I missed a payment on 7-16-09 and they had to change my computer package that would delay my computer, I said OK. Then I called back around 9-09-09 they told I have met all requirements and my computer is on its way, I said OK. Then I called back about a month later to check on the status they told me I should be getting my computer any day now, any day did not come. Then I called to request my money back then at this time they told me I would not be able to get my money back I would have to take an in-store credit. At this time I told them to hold off on the cancellation.

At this time Nov 30th, I started doing research about what the stipulations are. The contract says no refund and the website FAQs says if cancellation is requested seven days before your computer is ordered receive a complete cash refund. When I became aware of this stipulation I tried to call but wasnt able to get thru recording started told me they were having technical difficulties. Then I went to the website submitted a form then I called back finally got thru recording told me my account have been turned over to a senior representative held for about 30 minutes no answer. Then I submitted another form thru the website then about a week later tried to call again kept getting a recording saying they were have difficulties. All the while still taking money out of my account. They took a payment out on 12/3/09 then tried to take another payment on 12/8/09. After not being able to contact anyone and the website not available anymore I closed my bank account on 12/11/09. I have a copy of my contract, also have the FAQs from their website.

I bought a laptop with them but I never received it nor will any one at this company tell what is going on with my account that was paid and why I have yet to receive my computer or my money back in the amount of $2,074.00.

It's been less than a year since I purchased a Dell computer through Blue Hippo, I received my computer no more than six months ago and is no longer in working order. The lap top is not paid for and appears to be the cheapest thing on the market when it comes to a lab top computer. I have tried contacting them on several occassions and have not gotten a response in regards to a warrenty for my computer or if their is anything they can do as far as a replacement. I had purchased this computer for school purposed and was mislead into thinking that it was equipped with software that I would be able to utilize to do my school work, however, since then I had to purchase another computer. Blue Hippo is definately NOT a reputable source and has shown a great deal of irresposiblity in its dealings with the general public. For those of you out their that are seeking to buy a computer, please DO NOT deal with this company. They are very misleading and are basically robbing you. These computers they are selling are a piece of junk. I would like to join any action taken against them and can verify my story. I have the computer to show for it.

tryed to get a computer, kept having some problems. wanted money back. refused trying to get something in place of money. nothing

Blue Hippo has debited my checking account for ALL of the money they needed for the computer that I still haven't recieved yet. Dell sent the computer out the begining of this year but they had the wrong address because Blue Hippo never updated their system with my correct address even though I called and changed it with them when I moved.

I have called and my daughter has called them numerous times to find out what the delay is in the computer and all they will tell me is that they will get it out as soon as possible. I have repeatedly asked to speak with a manager but they tell me that the management doesn't take calls and hang up on me.

I have never gotten a straight answer from anyone I have ever talked to and they usually always hang up on me when I start asking questions they don't want to answer. I want to know how to get all the money back that I have paid.

me and my wife contacted a company that we thought would be good to boost up our credit which was blue hippo. boy what a mistake. we order a computor from blu hippo on 07/23/09 which i beleave was a weekend. anyways we decided not to get the computor from them so my wife called fist thing at 8.00 am monday morning to cancel. they said ok there would be no promblem.

well come to find out they had taking the 99.00 out of my banking account after i had cancled it. but thats not all, we didnt even send in the piece of paper tht they needed in order to take the money out of my banking account. anyways i called and gave them a mouth full cause im on a fixed income, im disabled, so i called and they told me that they could not refund my money that we would have to get something from there on shop, so we did. we order a printer and that was on 08/18/2009.

they said that it would take 6 to 8 weeks. well here it is dec.16, 2009 and still no printer. the last time i talked to someone at blue hippo was about 1/12 months ago and they said that we would be receeving the printer at any day. ha ha likely story. i just my printer and now that there t.v advertisment isnt even on any more. i would likr my money back too cause all that blue hippo is doing is taking advange of people. people like me disably and prople that work hard for they money.

blue hippo is the biggest SCAM that iv ever seen so please help me. well now that i dont have my printer i cant send my family any christmas pics of our grandchildren that they havent seen. it just hurts knowing that they took advange of people i would like my money back to and my printer. i think that would be the best thing that blue hippo could do. all they are are LIARS

in early 2007, i called bluehippo and signed up for a computer with them, so they kept taking money out of my account, later i found out they were just ripping people of because the computers we were getting isn't worth what they were asking us to pay so i called them and canceled my order. i asked them for a refund and they said no refund but they will provide me with a store credit. in april of 08, i decided to buy an acer 17 lcd monitor with my store credit, i did my purchase and waited for months, it never came in so i saw a laptop on their site, then i called them to drop the order for the lcd monitor since they are not ready to ship it.

i then purchased the acer laptop, my credit wasnt enough for the laptop so they made me sent a money order to complete my order,i sent the money in december of 08, i really needed the laptop for school, i waited for 2 months and started calling them, and they always told me the same story that they have received my payment and my product will be shipped soon, i kept asking them for the date and they always say they couldn't tell the exact date, they wouldn't even let me speak with a supervisor. its over a year now and i still haven't receive my order, they don't even answer my phone calls, i'm always put on hold for like an hour. i want to be helped to get my order or money back or just sue the company

I paid over $2000.00 for a computer that I never recieved. I called several times and was told it would be shipped. Now the number is disconnected and Im out my money. I live by modest means and this hurts a lot.

After almost paying for the computer It was almost two and half months afterward. I diligently called and threatening to get a lawyer, I feel that is why I received it. When I finally received it, months after and well over the 7 bi-weekly layaway payments, I was told that they would send me my new Dell. After talking to several customer service personnel and purposively a manager, it was to be shipped after I made 13 bi-weekly payments before I received it. After reading the contact when I got it stated that, I had a feeling that this company was not on the up and up, because that was not what I was told when I placed my order. Several weeks after my 13th payment, I was told it would be shipped in 2 weeks, then 2 weeks became 4 weeks, then 4 weeks became 6 before I received my computer. The excuse was blamed on UPS.

The customer service person I talked with gave me lots of hype that was not true. I had only a 30-day security on my computer, I have to purchase it, no voice activation and no other program but Microsoft Word Processor. I had to get a trail Microsoft office 7 online because Microsoft Word Processor that did not have the features I needed for my college classes that I take online. I cannot at this time to afford to purchase these programs that should have came with my computer. I have no manuals and the wrong LCD monitor. No papers with guarantee of warrantee for the computer. I was told I had a warranty when I had problems starting up Windows on my new computers and to was told by BlueHippo to call Dell.

Then, there is Dell that charges you when you have problems at $253 a year and sells you the programs that should have been installed with the computer, but my computer was under warranty and it was purposively fresh off the assembly line (I am not even sure that this is the computer I ordered). I had to call them several times, and figure things out for myself, after I was told they charged for this service. I called BlueHippo again and was told I have a 1 year warranty, I believe. I called Dell again, which should have had it on record, and then was assisted, while the customer representative was trying to sell me products, again that should have came with my computer.

I would be finished paying in March or April this year, but the payment they took out of my checking account was on 12/02, I tried to go online to see if payment for last week has been processed and tried calling them but cannot find the website. I tried calling them but there is no ring tone.

Which is a blessing because I am unable to pay this week due to waiting on unemployment extension. I was worried that this will cause me to pay over draft fees at my bank.

late week i called blue hippo and their phones are not working and i cannot get them on the internet no more. and i have not gotten my rebate or merchandise i am making a complaint about that can you please help me

In September 2008 i ordered a laptop from blue hippo industries following all of thier rules regarding the down payment,paperwork and the monthly payments.14 payments and many runarounds from everyone i spoke to, i cancelled demanding my money back. Needless to say I was told no refunds but you can purchase product from online store.I ordered alaptop, sent in money order for the amount over pay in, including shipping & handling.I'm still waiting for my shipment. I also cant get on website nor can i get through to any of thier numbers. i am disabled and terminally ill. I paid in out of my disability $1009.24.I've only got a couple of years left if I am lucky and now I have no options remaining to me to get the things done that i need to accomplish and no time to sue or file a class acfion suit.Please is there anyone out there that can help not only myself but the others that these charlatans have ripped off? Is there anyway to run a television ad debunking these thieves? It couldn.t be construed as slander due to the proof we consmers have that they defrauded us and they defaulted on legal and binding contracts.Is there anything we can do?

On 10/26/09 I placed a order for a laptop computer.Blue Hippo withdraw $99.00 out of my checking account.On 10/28/09 I called Blue Hippo to cancel my order as I had changed my mind.I was told my money would be deposited back into my checking account.within 30/45 days.My money hasn't been deposited back into my account and when I call the phone number for Blue Hippo it shows a buissy signal I have no other phone number for them.

I just moved to florida about a year ago. I have been going to school to get my certification in the medical feild. I really needed a computer and I seen this great deal with BlueHippo. I got all into it and when it was time for me to receive my computer. They said they sent it to the wrong address, so it was sent back to the manafacture and they would send it back out within 2 weeks. After about a month, I started calling them and I always got the same information from them saying I just needed to wait alittle bit longer. I waited and called them every month. It has been 6 months now and nothing. I started calling again and it was not going threw. I cant log onto the website cause it is not there any more. There phone numbers have all been disconnected. I have payed them almost $2,000. I really need a computer so i can get my schooling done and now i am that much money broker. I dont know what to do now.

I started to buy a computer from blue hippo and found one cheaper, so I canceled my order, however they had already taking my 99 deposit. I called customer service like 15 times and stillcould not get thru.When I finally did i ask for my money back and they stated i needed to buy something else on there web site i did with the credit that they gave me. that was almost a year ago that i ordered and sent an additional 40.00 dollars tothem for my sanza scan disk. now all numbers are disconnected.

On or about Jan.2009 I first contacted Blue Hippo regarding a computer I wanted to purchase. I've had numerous conversations with several customer service representatives. I was told in the beginning that i had to make a $99.00 deposit to secure the layaway. After I pay the deposit, five payments of $46.65 bi-weekly must be made before the computer is ordered and shipped. After I've made the seventh payment I contacted Blue Hippo to see if the computer was ordered.I was told that I was required to make thirteen payments.

After I complete the thirteenth payment the computer would be ordered and shipped. Everytime I've contacted Blue Hippo, I'm told a different story. When I asked to speak to the supervisor the representative said that i would have to send a letter or e-mail. Blue Hippo refused me the right to speak to a manager or supervisor. I've made more than thirteen payments and I still don't have a computer. There is no way to contact Blue Hippo. I've tried to contact Blue Hippo by phone & internet. The website no longer exists. The telephone numbers are disconnected. Blue Hippo hasn't contacted me regarding this matter. And closing, I would like to be contacted as soon as possible to resolve these issues.

I order a computer for blue hippo in the amount over 1,900.00 dollars but I did not get everything that i paid for.so i need to if there is anyway that I can get my money back.

i set a account up to buy a computer for my wife starting in april of 2009 and was paying 33 a week and was told that in july i would recieve the computer and payments would countinue.however in July i recieved nothign and when I called to check they informed me it would be late august of early september.l When that came around then I recieved still nothing. Then i was told i wold recieve nothing till i paid it off.The compouter was suppoised to be top of the line gaming computer and was ending in an amount between 1,800 - 2,000 dollars in the end. I stopped payments around the end of september and they owe me about 500 dollars.My wife is dissappointed and my bank account was compromised and ending me with a huge credit debt. Please contact me as soon as possible.

I call them and they said I never cancel. So i said cancel it because i could buy one cheaper then that but they keep taking money out my account. So i told them i want my money back they told me no. this start in 1-5-2009 till now. I am not working now. my job lay of everybody and i have 4 kids to feed

they generated their own checks w/signature line saying not needed customer appoved. I don't pay much attention till acount was over drawn and found that blue hippo had taken 1400$ in total.So I went down to the bank,wash mutual,and stopped it and they told me that they didn't dispute blue hippo claims,so I had to go to enumclaw police to file fraud report faxed it to blue hippo ,faxed everything blue hippo wanted to them and they still want more that Icant get and they just plain stole my money and I've got fees and fees and costs and they have broke me and are thieves

i order a computer from this company in march 2007, it is now december 2009 and i have yet to receiver anything. ive given these people over $1300 of my money and now the website is not up and the phone number is not working. i need help and i need my money back asap

I was supposed to get my computer in April, I didn't received it until October. At the end of October my computer was paid off and I was due my free gifts (printer & camera). It is now mid December & I haven't received them yet. I tried calling, none of their numbers work, they go to busy signal. I am very angry with this company. Before I do anything like this again, I will do all my research first.

we did all the papper work but. they say it was worry so they had to give me more papper to full out. my 13 wk are up and no new laptop. i just want my money back. i have no job. it chistmas. they just took my money and ran off. can you help me. thank you

Now i have lost about 300 dollars and stopped payment through the bank. I'm not sure of what can be done about getting my money back, if there is anything that can be done. But i would accept any help that is out there. Not onlly have i paid the 300 hundered dollars, but i have also payed over draft fees also.

I started to purchase a computer from Blue Hippo. I noticed that I could buy a computer for less. I called to cancel my order and they told me that I could not cancel the order, But they still took the money out of my account without my permission. They then told me they couldn't give me my money back they could only give me a credit. I then proceeded to place an order with the store credit they gave me. I had to send in a check for the balance of what I had ordered. They then deposited the check and it has been 3 months since and still haven't recieve my order. By the end of it they owed me $353.70.

I called blue hippo several months ago and gave them all my information about getting a computer I also gave them my bank account information so they can deduct the payments from my bank account, I wasn't informed that I had to pay so much for a computer I didn't have so after they took out 450.00 out of my account and I still didn't have the computer I called them and asked them where was my computer and then they explained I had to pay 1000.00+ I didn't have that much so I asked for a refund and they said they do not give refunds I would have to go on the website and order another product I went online and ordered a printer for about 398.00 and they told me I had to send in a processing payment of 55.00 or so before they could send it out I got the money order and mailed it off I called about a month later and to see if they got it and the rep said yes he said I would have it by the 16th of november and that date has come and gone I call and call and now the phone number says they are experiencing tech diffculties with my account and please call back later I am on a fixed income I am 69 years old please help me

I ordered one desk top and reached the 13th payment and nver recieved my PC. I've called and got the I'm sorry and you will recieve it shortly story but still no computer I chave left e-mails and just the other day I tried calling and all the numbers are no longer useable. The wed site is also gone.

I called Blue Hippo around June about getting a computer however that next day I cancel because it as a scam and I realized that you was not getting a computer until after 13 payments. So they said as long as I cancel within 7 days I can get my refund back of $99. Well they said it takes up to 45 days. Well it is December and they told me after 5 promises December 5th I will get my refund back. As of Dec. 12 I still have not gotten my refund. They would not allow me to never speak with a manager or supervisor and I just cannot believe that.....and as of Dec. 8th I could not get through the phone # 1800 that I was always using...so I went online and seen the other complaints and I am saying wow...so I would like to know what paper work I need to fill out to get something back if any. I called them every month asking them about why would yo lie to customers about their refund....

i never got my computer and i pay a 1,000 dollars. i told them i want my money back and they told me i will not get my money back

they have been taking from my account weekly since May 2009 $47.99 weekly.

i have since then found out they are a scam. i want to know how i can retieve my money. also non of their numbers are working either. i am unenployed. i have no money to be throwing away to any one. i want my money

I ordered a computer by phone in March of 2009. It is now dec. 2009. I have missed no payments. And stil have no computer. I talked to customer service. They would not allow me to cancel, only skip a few payments. Assuring me the computer would arrive be for thanksgiving. The original promise assured me the computer would be delivered be for school started @ the end of aug.

Now when I call the shipping dept. my call is answered by a recording. As soon as I enter my account # the recording says the there are problems with the systems. I cant get through to them. I have even e-mailed them. I have yet to get a responce.

My bank account has been severly overdrawn. I had my lights cut off due to non payment. I went to pay the bill and there was no money in my account due to blue hippo drafts that I thought were being canceled.

on 10-02-07 i purchased a new PC from bluehippo. i was told after 9 consecutive payments, my PC would be shipped to me. after calling every month after the time limit for 22-23 months and every friday for 23-24 months. i was told my order was placed on some calls i made, then i would get a confirmation # which i never recieved.

i was using my son's obsolete pc to log into my acct. around august of 2009 there was a msg. on the web site that it had been shipped. along oct 2009 i finally got my pc. i am disabled and the internet is very important as i am almost home bound and use the pc to pay bills, keep in touch with family and others, etc my free gifts were supposed to be a digital camera. a color printer and a $300.00 rebate of which i`ve neveer recieved. i will never reccomend blue hippo to any one.

i am on a fixed income and someetimes they would take out 3 payments in a month and i ended up with overdrafts of $34.00 each which i had trouble paying. at one time i had to pay $300.00 as when they did it at around the 9`th, all my payments, which had not been payed after then "bounced".

i ended up having to borrow the $300.00 to pay the overdrafts which i had to pay some every mth. until it was paid. i had no money left to even soap, denture items & other basic items you need to purchas. my nerves caused me to be a pretty mean person to every one and holler and throw anything i could get my hands on. i kept away from every one to keep from jumping on them.

I was in contact with Blue Hippo on May 12th 2009 where I decided to buy a computer on a finance basis. I made a one time payment then of $90.00 and then obligated for Blue Hippo to take $29.99 out of my checking account every week ther after. I was to make 13 payments and get my computer.

I should have received my computer in August, it is now December and not only have I not received my computer, I can not get through to speak to anyone in the company. I have been told since September that my notebook computer has been shipped and then that it was being shipped. Now When I call the company I get disconnected right after putting my account number in and can not get though at all otherwise. I made a report to the better buisness buearu but have not heard anything as of yet.

I am a senior citizen on a fixed income. I was going to use this notebook for my ministry and liked the layaway plan because of my budget. Blue Hippo has taken $968.00 out of the $1,178.00 and has not sent me anything. I need some help getting my product or my money. Where I can go? Who can I turn to?

i have no camera, no refund and i try to reach the company Blue Hippo using the numbers i was calling previously (customer Service) and ordering) and now neither of these numbers are in service and the web page can no longer be found. I know that in my case its only $130.00 but for someone who is currently unemployed that is a lot of money. I trusted this company, and they never delivered what they offered or a refund.

well I called blue hippo to order a computer and they started to take the payments out of my account.. and they said after 13 weeks they would send my computer 13 weeks went by and I never heard anything before I knew it 26 weeks went by and I had paid in $1025.oo..so I went and cancelled my contract and I wanted my money back.. They only told me that I can have store credit wow right 1025.00 that I just gave away for nothing.... I got a letter in the mail from the district attoney of tn and about how blue hippo was a rip off.. but by this time I had already went on the store credit website and placed an order but get this they actually wanted me to pay the shipping cost after they ripped me off once..and the shipping wasn't cheap either it was $87.00 ..

So some how or another I put my faith in them and sent them $87.00 more dollars and they told me that it would take six to eight weeks to get my order.. Well I guess I am just that gullable because guess what, yes I mean yes, I just lost $87.00 more dollars to them..The eighty-seven dollars was sent out and recieved by them september 8th 2009.. and now it is December 10th 2009..I have heard absouletly nothing... Also in the past week I have tried to call the custumer service line and I get nothing but fax machine like sounds in my ears..and I also am having a hard time entering the website in the past couple days..

Aproximately 1 year ago and then cancelled the order due to some struggle with our economic situation at home BlueHippo indicated that the money could be utilized as an in store credot only for over $750.00. Now that I finally decided what I wanted for my family's Christmas gifts. I was required to send a money order for shipping & handling, which I sent around the 11/13. For the amount of $25.34, a month later I'm out for more money and have still not recieved anything. Now customer service is shut down completely.

I had a account with the company and order a surround sound system totaling to 488 which was already paid. plus they had received my shipping fee. I had not received my product since I placed the order in july. I have lost about close to 500$

The same thing happen to me as to every body else. Blue hippo took $100 from my ckecking account nov07. The man on the phone told me I well be receiving my lab top when I sign the papers they send me in the mail. But when I received the papers it something a layaway payment plan every 2 weeks so I called them 2 cancel which they did but they didn't give back the $100. So I went online and brought a camra for a $100. It came up 2 $120.20. I send them $20 in nov 09. I forgot about the 20 cent and they still didn't send the camra I try calling the 1800number bur it don't work only the sale's department number work. So I just them the 20cent so I'm a wait and see if I get the camra in the mail. I didn't no so much people was having problems with blue hippo.

I have tried for two days to contact the above company all line busy. I would to cancell my weekly payments could not and I was double charged in my bank account and I just want to receive my credit.

I was going to purchase a computer through them, but then realized how much the over all price was going to be. So i then called and canceled my order. Now i get a statement from my bank saying that they took $80.00 of my money. I canceled my order and this was 4 months ago, i see no computer. I want my money now! Now my bank account is $132.00 overdrawn after all the fees have been added,all the money they cost me i would like them to pay the full amount that is negative from my account. Please get back to me as soon as possible. Thank You

I have been trying to cancel this order for a computer for over 2 months. All phone numbers are out of order. No one will return phone calls from this company. The company or someone is debiting my checking account for payments for a computer I never recieved.

I was watching the Steve Wilkos show and I answered a question on a free line and afterwards they had some exciting offers as they say. So I talked to one of the sales Reps at Blue Hippo and ordered a laptop for my granddaughter. I really couldnt understand the guy real well he had a broken English so I asked him to EMail me what we had talked about and I asked him how long I had if I didnt like what I read to cancel if I wasnt comfortable with it. He said 2 weeks. Well when I hung up the phone and sure enough I checked my EMail and it was on there. It said that I was to pay on it for 7 months before they were going to order it. and the payments were for 9 months. I thought that was rather odd I was having to pay this thing off before I could see what it even looks like or say they go out of business I would be just screwed.

So I tried calling them back and was told on a recorder that they were having diffaculties that online and EMail for customer service. So I did and I cancelled it that was like 15 mins after it was ordered. About 2 weeks later I get this contract in the mail I look at it and they wanted it signed and a check with void written acrossed it and so I thought this is weired I cancelled this. Again I tried calling got the same message. So again I EMailed them 2nd notice and told them it was cancelled. Then my account started going crazy I checked my account and they were sending some kind of check they made and took money out of my account.

I call again irate this time and something on the answering machine so I called like I was going to order then a sales person picks up the phone. They give me a bunch of diffrent numbers to call it always leads back to the samething I email them a 3rd notice and what do they they not only send these phoney checks but now they sign my name to it. I contacted the bank and somehow they still get these checks through I cant figure it out. I emailed them a 4th notice and demanded my money back I think 15 mins after it was ordered gave them plenty of time to stop this. I have all the emails I sent them still on file. Does anyone have any idea what to do to make them stop?

I have been dealing with Blue Hippo now for almost one year, like others, it took numerous phone calls before I received my computer. From the beginning they were authorized to deduct a weekly payment of $38.00 directly from my checking account. For the past two weeks, these deductions has been made twice a week, and has caused me overdraft on my account. Now I have to go to the bank and change my entire account number, because I have tried to reach them by their live chat line as well as three different of their 1-800 numbers and all I get is a quick busy signal, I am wondering if they are going out of business and trying to access all of the funds that they can before they go completly under.

Purchased a laptop on payments made all the payments then the company said the shipped the computer but it never arrived an the account say is it inactive!!! I purchased the laptop for classes i wanted to take on line, an i was planning to continue my education but now they charged me $1670 for the computer an i cannot afford another one an did not receive the one i paid for from blue hippo

I heard about Blue Hippo on television while watching The Judge Joe Brown Show. There was an offer that stated if you commented on the show you could get coupons on a computer from Blue Hippo. So I called them to redeem the coupons. The sales representative read some terms that sounded fishy, but I went ahead and paid the $99 fee for activation and verbally agreed for them to withdraw $20 every week out of my bank account.

When the layaway plan/agreement came to my house 2 weeks later, the terms were different than what were explained to me on the phone. I called them to cancel the original agreement so that I could receive my money back and stop the $20 weekly withdrawals since everything was worded so differently. I did not sign the agreement at all.

After calling them for 2 weeks, they informed me to go online to retrieve $99 worth of coupons since they do not do cash refunds. I even explained to them that I did not have a computer (which is why I am trying to buy a computer in the first place) and they informed me to go to the library. So I called my granddaughter so that she could look into this matter, and when she pulled up my account online, it stated that I owed Blue Hippo $1049.65!

We are still unable to reach anyone to discuss this account and to retrieve either a full cash refund or $99 worth of coupons. And the $20 withdrawal is still being taken out of my bank account after I told them to refrain. They have my personal information as well as my SSN, and I truly believe that this is a scam towards senior citizens because they have all my information and know what my income level is. I am on limited income and feel really abused through this situation.

I will be contacting the Better Business Bureau and the Missouri Attorney General as well. Please help. A loss of a $99 activation fee. And 2 separate payments of $20, for a total of $40 that were withdrawn from my bank account. I have had to change banks in an attempt to avoid further monies from being withdrawn.

I sent $987 through monthly payments to BlueHippo. They have been promising to send me a computer I ordered since July 2009.

I filed a complaint with BBB and Blue Hippo never responded. I also filed a claim with the Attorney General and am waiting on a response from BlueHippo.

I ordered a laptop from bluehippo and paid almost 900.00. i tried calling serveral times to find out why i have not recieved my product. everytime i call the number it says i they are having technical difficulty to try your call later. i want my money back or the laptop. i want to know if there is anyone that can help me.

I order a computer that never came in thirteen weeks. So I brought one When I called to cancell they told me I would not get a refund. Yet I could use store credit I ordered a Sharp TV, and sent them my money order. they got it cashed it, but will not send me my tv. Also they still have 414.00 that belongs to me including my 83 dollar money order, 940.00 I spent on the Tv I call and get laughed at, hung up on, told they will send it when they feel like it. I can't speak to no one and they changed their name when I called calling themselves boost credit then hung up when I asked about my money. I need help please help us fight back this company any help at all.

Blue hippo went in to my bank account as well and took 35.00 per week which ended in 1000's of dollars and overdraft fee. Constantly sent emails ater the certain amount of weeks about sending the computer which never arrive, than after they say you've paid enough for them to ship the computer, come again with another fee they started taking until my account got so behind, the bank stopped paying

Then in October or November I got a letter said that I was entitle to the free items and $300 rebate which will be ship within 6 weeks.The weeks pass and no items or rebate. So in July of 2009 I file lawsuit. I didn't get the free items that I was entitle to, but I did file a lawsuit against the company and is asking for the correct mailing so I can file a WRIT OF EXECUTION-MONEY JUDGMENT.

I started out by placing an order for computer through Blue Hippo, I soon realized that with the payment plan they were providing I would be wasting my money. So I decides to cancel, upon doing so I was given a promo code and told that since they could not refund my money that they would return it in the form of store credit. I purchased an Olympus digital camera(FE-3000) through Blue Hippo with the store credit promo code, then I was also instructed to mail a money order for the amount of $30.34, which I did.

I ordered this item on June 24, 2009 and here I am almost 6 months later still waiting. I was told by a woman representative that they have the camera and are just waiting for a tracking number from the company olympus, which I thought sounded like B.S. If you review my account on the blue hippo web site you can see that my balance is zero, the camera ia paid for in full yet I still have not recieved it. Now I am wondering why they have my moeny and i do not have the item i paied for.

I signed up for financing on a computer, made the required number of payments on time. I was repeatedly put off whenever I called in. I was always told I could be expecting it to show up any time, that it had been ordered, or a manager had to sign something before my computer could be shipped. I never received anything and after about a year, I called and told them I wanted to cancel my order. They did it for me with no problem but then I got on-line to spend "my money" and realized I couldn't afford to spend it.

Will not honor Refund.In Dec. it will be a year. The refund is for 125.00. In this day and age, i cannot afford to lose that kind of money.

on sept.1,2008 i send in a payment of 99.00 and to send in biweekly payment every other week i send these payment in consectively but on 2 of my payment have defulted i send in a payment of 69.98 on 9/10/08 which this pay was a defult and i double the payment when i was due again of 159.86 on 9/24/08 and each payment of 69.98 on 10/8,10/22,11/19, 12/3, 12/31 all of 2008 i was told over and over it take 6-8wks for my computer to be send out i finally cancel my order and order the sony sourround sound and a 19inch flat screen t.v. in which i had to send in two different money order of 35.50 on 6/26/09 and 35.60 on 7/20/09 and still this day i don't have merchandise or the money that i requested for a refund i told the coustomer service rep. today would be my last day callin i will contact bbb. and consumer affairs as well as my lawyer also i send in a fax requesting for upper mangement to contact me asap or they will hear from my lawyer.

I have been paying on my product since april of 09 . Its nov.of 09 and still have not received anything. when I call they tell to be patient they are working on the problem . I ask them "what is the promblem ? " all they tell me is to wait a little longer . I cant seem to get a staight answer from bluehippo . I regret this purchase .

On 6/3/2009. I ordered a computer thru blue hippo cause i seen this comercial on tv were u dont need a credit check so i called them they got my information from my checking account they started amediately taking my money out.first they took 99.00 dollars to start then every week 47.99 as of today they have took out almost 2000,00 dollars .they lied to me when it would be shipped to me after 13 payments .so far as of today its been 21 payments .i have called them repeatly and they keep telling me it is being shipped from factory .then they told me this last time not to call back.and if i wanted to cancel i would not get my money back.they have lyed and scamed me.i dont no what to do.i need help.i have all the paper work they have sent me and my statements i printed off my account statements from them and bank statements.

I entered into an account with this company and was told that I would get a refund as long as the computer wasn't not ordered. When I cancelled the account before the computer was ordered I was told that I could only get a store credit, The credit was for approx $400.00. I ordered a cheaper computer in July that was paid in full with the store credit. To day I have not received the computer. When I call I keep getting the run around telling me that I needed to wait and that there was not supervisor there for me to speak with. I am out $400.00. I promised this computer to my niece for school now she doesn't have a computer to do her school work with.

I cannot access my account online neither, to make sure it was cancelled. I am going to wait and see if I get my money back, and if not I going to sue them. They can't just take people's money and get away with it. I wish I would have done my research. They are trying to steal my money. They have done this before and continue to do it even though they broke the law.

I talked to someone from the Consumers Affairs, in Florida, and they asked me to send this letter directly to Consumers Affairs in Maryland. Thank you for taking your time to read through this letter. I really do appreciate it and hope you have a nice day.

I ordered a tv from them year ago and never got it. i called them and they tell me to to wait. i asked to talk to a manger or someone who can help me and they tell me they dont take phone calls. what can i do. it's been a year and i get no anwser them. i read on the internet 90% of people who order from them never get anything from them. plese help me

On May 15,2009, I called for a computer,When they explained they help people with bad credit, I signed up using my checking account number, and $99.oo. When they told me that I was to pay $2000.00 total for a $690.oo Dell computer, I immediately cancelled the order and said I have a Dell account, I can get it from them. So I hung up the phone and then call Dell and ordered the computer. Come the 18 May 2009,$99.00is taken out of my account?, So I call back BH and they tell me(a different Cust.Serv person, I have to wait 45Buisness days to get my refund. I explain, they shouldn't have cashed my check since I cancelled within 3 Buisness Days, I still have to wait. I wait the 45 buiesness days, now I have to wait and give them more time , and time till this date, Oct.21,2009, my request for refund is in the managers office for review. How can a company with this record, stay in buisness?I want to take them to court,and sue them for more than they owe me, figuring I pay lawyers fees,etc, and nothing gets accomplished, I lose again.What is this complaint going to do for me anyway?Are you getting my money back? What Gov't allows this kind of practice to rip off the consumer and get away with it?

I order a computer from blue hippo in 08/2009. They were going to take $99.00 out of my checking account on the 17th of Aug.aswe talked about for that was when I would have the money in my account. On the 12th of that month my job cut my hours back. I then called blue hippo on the 13th to cancel my order. They did so. But after checking my backing account on line on the internet I found out the went and took the money out anyway before the 17th of the month as we talked about.

I called them and they said we took it out early because the weekend fell in between that time. I ask them when will I get my $99.00 back and they said in 45 days. Well 45 days went by and I called them back and they said well it can take up to 60 days which would be on the 19th of oct.

Well now it is the 21st of octerber I called them yesterday and they said the person I talked to first never put in for my refund. so now they are saying they have to wait till the manger puts in for the refun. I ask how long will that be and they said they didn't know for sure could be a few days. Still without my $99.00 and do not know when I will get it if I ever will. Well when they took out the money it put me in the hole on my back account overdraft fees.

I ordered a computer from blue hippo and did get it even though it was already out dated and at about 1/2 a ram memory pretty useless . I had to pay someone to bring it up to 1 gig which meads I couldn't down load some things. After a year and many calls ,and many put offs "give it a few more weeks " I was still waiting for anything.Finally I got my printer , ta da a whole 40$ something item and that was 10 months after I paid it off. the computer cost 2000$ you'd think it would be upto date and the printer would be alot better. So now I am still waiting over one year later for my 19" color tv and my 300$ rebate. Allof those items I could have purchased for less than 2000$ I highly recomend everone spread the word absoultly not to purchase any thing from those rip off artists. Now they are preying on the handicapped people, I didn't get to them in time when they had expressed the thought of owning a computer now they are sucked in to the scam. SO lets let everyone know.

I have the same complaints as every one else. I have sent in all the papers and all the money and never recieved computer when I did call I got he run around and so I cancelled and they wont refund me so i had to order something else and send more money so I did that. I still have not receieved anything from them. I did fax a letter to them stating my frustrations and I have not heard back on that either.

I had ordered 2 items from blue hippo, (DVD/VCR combo & a 22" lcd moniter) back in march. I have called repetitively since the deadline of my delivery and am told the same thing every time. "give us a couple more days".

I also have begun to record the past couple of phone calls. Research done upon Blue Hippo indicates they are not going to deliver my product.

I am sure you have dealt with this company before and have a solution to the problem, please advise. I am willing to do anything necessary to assist. All I want are the items purchased.

I called the on 800 number to get computer and told them i wanted a desktop- they assured me I would get one at 29 per month and no problem cancelling-I called within two days to cancel-the 800 number couldn't help and would give no number to call--I finally got a number after ten days of searching and asked for refund and cancel.

I had gotten a letter telling me my new laptop and camera would be sent. I called again and cancelled- this has taken place in the last montha and a half. I e-mailed them-nothing

My husband ordered a computer on 1/27/2009 he decided to cx but not ever able to get through in time to get our $ back so we end up having a credit so we decided to order a printer I had to send more $ in order to ship out our printer it is going on 6 mths we still havent received our printer everytime I call I cant speak to supervisor. My husband works out on the field and not able to call so he wants for me to try to call will everytime I call they cant give me any info cause Im not Albert. But anyway I would like to find out why I cant get our printer after 6mths.

line AND THEY CLEARAFIED TO ME I COULD NOT GET MY MONEY BACK BUT I COULD GET ON THE COMPUTER AND PICK SOMETHING UP TO 800.00 DOLLARS BUT HOW DO I DO THIS I NEED TO KNOW.....

I signed up for BlueHippo on August on 2008, BlueHippo did an automatic withdrawl on my checking account every two weeks in the amount of $69.98, BlueHippo never sent me my computer with I paid to day the total amount of $1,679.52. I only wanted to supply the commputer for my children so that they would be able to do school and homework. This has financially made it a struggle for me since I am a single mother with two children.

I Ordered a computer from Blur hippo. I was told that it would arrive in three weeks. They were not honest as to the fact that the laptop had to be paid in full before it would be shipped. After that I cancelled my account, and I was given a credit of 124.00 that I to spend on their products.I chose to order a mp3 player..I have not received it. I was told it took 5 days to process the order and it was Sept, 24th when I placed the order and as of Oct 11th it has not yet arrived, the order has not even been processed. After calling customer service, I was told by the rep that he couldn't help me. I needed to call back later. Also after my account was closed they are still charging my bank account.

I ordered a Brother printer/scanner/copier on prior to 5/3/09. I had to send a money order for the shipping costs and had a credit with them as I cancelled my order for a computer. It took them 1 month to cash the money order, which is what I was told had to clear before they placed my order. So on June 10th, according to customer service, the m/o was cleared & the order was placed. It is now 10/7/09 and I still do not have my order. When I call customer service, they will not give me a supervisor to speak with.

On August 14, 2009, customer service told me that my order has been escalated to a supervisor and would have my order by 8/28/09. They also stated that the product that I ordered was on back order. I have called every week since then. Again, I am not permitted to speak to a supervisor, customer service is rude and have hung up on me when I insisted on speaking to someone else. I was basically told I would get the same answer from anyone I spoke to. I have not received my product and was trying to start a business. I've had to go to Office Depot for copying, faxing (instead of scanning) and printing. I'm out $153.38 and am totally frustrated and has stressed me out.

i applied for a computer thru blue hippo,whose finance co is coast to coast.i called them back to cancel,sent them every thing they asked for,i have called for 5 weeks i mean everday mon thru fri at first she vera said i would have my 200.00 in 2to 3 days!then it went down to 160.00 more lies everyday.they sent me papers in mail,to sign,i threw them out,i told them,i can't afford them.due to my medical condition.i just called kathy at coast to coast fin,after just talking to her thursday,she said it would be in my bank friday.lie!now she did not rember who i was said she would check and get back to me.they lie.they also overdrew my account200.00 plus 173.00 in nsf fees.i have tried to contact michael dell,dell corp,blue hippo,to no ressponces.i am a very mentally sick person.

At first i made payments of375.00on the computer.SoI changed my mind and wanted my money back so they told me i could'nt get bak but icould buy somthing else.So i purchesed a TV in June and have'nt seen it or no money,and when you talk to them they treat you so nasty,i am disabled

and they said to send in my money for my shipment I did. Then said to wait 2-3day for money to be posted and then said wait 6-8weeks. I waited and now there telling me to wait for 10-15day.they say they don't have a manager that i could of spoken to. not even coprate office.

I opened an acct w/Blue Hippo back in 2004, and was advised after setting up my acct that weekly installments of $25 would be deducted from my checking account; also that 3 months worth of payments was required prior to my receiving shipment of my computer. After 3 months, I never recieved any shipment, contact Blue Hippo customer service and was advised that during the 3 months, 1 of my payments was returned insufficient, and for that purpose, shipment of my computer would be delayed for appx 2 more months, and that every payment must be sufficient during that time to avoid any further possible delay. I disputed with them and advised their records were incorrect and must be an error of some sort on their side.

They denied my dispute and denied trying to research if in fact there may have been an error, and advised per the records it appears 1 payment was returned insufficient and pretty much I had no choice or option but to accept my shipment being delayed further out than advised when I set up my account. After being advised such I just let it go, continued allowing them to deduct the weekly installments required from my checking account, because I wanted really wanted the computer and at the time felt was the only and easiest way for me to finally receive a computer of my own.

As time past, and Blue Hippo still recieving monies from my acct, I contacted Customer Srvc again, to inquire status of my computer being shipped, and given nothing more than the run around and never a straight answer. I was even advised of the same initial error they claim occurred, and told shipment would be delayed further. I argued and disputed with them until I was unable to any longer. I was spoken to rudely, by several representative, and each request to speak with a supervisor, manager, or higher representative than Customer Service, was denied...during my dispute..I was hung up on,

when I asked to be provided an address and phone number for their Corporate Department, I was told it wasnt possible, and any complaints were to be submitted on the Blue Hippo website Contact area. When submitted my complaint, I was contacted by Customer Service, only to be rudely spoken to some more, and advised my complaint was invalid. I tried and tried to find some resolution and with hopes of being told my computer was being shipped out for me to receive, and Blue Hippo still receiving monies from my account.

Finally after appx 6 months I decided, enough was enough, I never received my product, and Blue Hippo had recieved slightly over $800.00 from me. So I contacted them and advised I wanted to cancel my account, and be refunded the monies deducted from my account. Blue Hippo advised, that was not an available option. So I contacted my bank "Valley Credit Union" and requested they stop payments from being deducted by Blue Hippo, of which they did indeed. I contacted Blue Hippo to advise them that I did, and told them I wanted to be refunded, since I never recieved any product from them at all. That is when I was advised of the so called No Refund Policy, and told my only option was to reinstate my account and until the full price of the computer was paid which was appx $1750.00.

I tried everything in my power at that time, to dispute, write letters, and continuously call to fight for what was mine and was right at the time. However nothing I did or pursued resulted in a resolution...I pretty much gave up all hope, for I had nothing and no one else to turn to, and pretty much accept the fact that I had just been ripped off for an amount of money that was meaningful, and hurt me emotionally, being I was a single mother of a 2yr old son, with bills, of which the amount of money they pretty much stole from me....

So by now, appx 5yrs later, I am still in pursuit of being refunded, and have been doing research online, only to find that a Class Action Suit had been filed against Blue Hippo with several others pending, I feel my prayers have finally been answered and believe I will finally receive the money I am owed..appx $800...and will be contacting Blue Hippo tomorrow to recieve definite information for my own records, since I really dont have any after 5yrs, but should be able to request my Checking Account Info from back then, as well...

I had originally ordered a computer and was having payments being taken out of my checking account. I came across articles about Blue Hippo not making good on their deals so I got scared and decided not to go thru with the computer financing and try to get my money back. Blue Hippo's Customer service reps advised me that I could not get my money refunded but I was able to put my money towards another item they sold. I chose a 22" ViewSonic widescreen LCD HDTV/DVD and paid $449.70 dolars for it as of the 22nd of June and as of yet I have not been able to get them to deliver it or give me a definite delivery date. I was originally told it would take 3-4 weeks for delivery. after 4 weeks I cotact the customer service to check and see if I had missed my delivery instructiona and was then told it would take any where from 6-8 weeks for delivery. After 8 weeks from payment I contacted customer service and was told that. my order had been prcessed and I should receive my delivery instructions in 2-3 weeks. That deadline expired 2 weeks ago.

Last week when I called I was told that my ordered was being handled by a senior customer service rep who informed me that I would be infrormed of the delivery date as soon as they had it in their system. I asked to speak with a supervisor and was told I was talking to one. I asked where the shipment was originating from and he could not tell me. I asked if he could put a trace on it and he said that it was not possible to do so. I asked if I may contact their souce and see if I may be able to get the order shipped out and he said he would not have that information until it was in the system. He then proceeded to advase me that I keep on asking the same question different ways and I informed him that in the service I worked in a Traffic Management Office and I know how to trace shipments and it seems that they did not have any information helpful for doing so. I asked him if anyone everr really did business with them again after being given such treatment? He did not answer that question, but advised me that I would be infromed as to when my shipment was to be delivered to me.

I ordered a dell computer on July 23, 2009. They told me if i needed my computer sooner than the thirteen weeks that i could make one lump sum payment equallying or more than the total amount of the thirteen weeks. I made the lump sum payment of $623 on august 7, 2009. they told me that my order is being processed and my computer will be delivered in 3 to 4 weeks. I made numerous calls starting the end of the fourth week on september 8, 2009. They told me they are awaiting the tracking number for my shipment. I waited another week and called on the 14th of september and they reported that they are still awaitng a tracking number. Furious of the waiting I called everyday since then it is now the 24th of september and they still telling me they are awaiting a tracking number from the manufacturer which is dell.

I made all my payments to this company and has never recieved my laptop. Now when I try to call and check about the shipping date and you cannot get through to anyone. I would like to have my 1500.00 dollars back or my laptop that i was promised after my payment plan was met. I kept my agreement, but this company has not. I have been waiting on this laptop now for year. I need help.

All I want is $205.00 Dollars what they have cost me in everything I had to pay out to cover what was not authorized !

Well I called bluehippo back in April of this year to purchase a laptop dell computer. I was informed that it was basically a layaway I paid $38 for 13 weeks. After the layaway deposit was completed and then the finacing would start July 21. Three to four weeks after that date i will recieve my computer. I still haven't recieved the product yet, when i call i'm giving a different excuse just today I was told 2-3 weeks after the 16th of this month. The contract states no refund only store credit but it makes no since to me to try & get anything else from them when they haven't honor the 1st obligation. With that bein said i want a full refund I do not believe they will send the product I have even been hung up on. Please honor my request & help me in resolving this matter I thank you in advance.

I paid into the Blue Hippo business for a computer and upon reading the fine print once the contract came, I did not like the final terms. They told me that the 371.00 that I had paid thus far would not be refunded, but that I could have store credit to purchase items. I agreed and made my first request for a DVD/VCR player back in June. I paid the additional shipping and handling with a money order. I have yet to receive the item. I have called on numerous occasions. They say that there is no tracking number and no way to contact the shipping company which this Sammy, guesses is UPS. I have waited 3 months and they will not refund my money, nor or they allowing me to get the merchandise in a timely manner. I have asked to speak with someone who can make decisions and they hung up the phone on me. He did tell me that no one higher in the business can be talked to via the phone. I have sent emails to the company but noone responds.

I don't think I am being unreasonable to ask now for all of my money to be returned. They have not made good on the order and they are rude when I want to speak with someone that may be able to make a difference for me. What am I to do as a consumer? I followed their requests and still I am out of money and merchandise.

I called and ordered. They said first I would be charged 99.00 non-refundable if I cancelled but, payments are 36.97? around that a mth. I would receive the merchandise immediately. I was desperate due to Dell and ongoing next complaint. I then received the papers and called back and I saw that I wasn't getting merchandise right away and living on SSDI you don't take out 47.99 a week. Owning a home in civil suity you just don't do weekly things you have to do monthly.

So I called immediately I called on 7/23/ I spoke with a man who said I did agree. My bank had called that is how I found out as I have Id theft and they know I wouldn't take 47.99 weekly out of my account. So I never sent in there paperwork either. They wanted voided check also. But, paperwork was never sent in. The man had me listen to a email with me telling him it was okay but, my bank said that the number I gave him was not my number at all I gave him last 5 digits and they put all 0000 in front of it. So

I called again and got a woman I have never spoke to woman. Very rudely she said OH I remeber you, you called for paperwork. I told her I got paperwork in 2 or 3 days and never sent it in and it is not my account number but, she said no you have to keep it. So It cost me money to finally put stop payment on it. They lied and they never got my signature or my check. They took out 99.00 and 47.99 4 times. Which bounced checks on me.

In short I paid for a computer in full over a year ago and my order has never been filled. When I called to ask what the hold up was they would tell they would look into it for me and to call back in 10-15 days. The last time I called they told me that they would not be able to fill my order and gave me another number to call and all you get is an answering machine in which they never return your calls either. These folks need to be in prison along with Benard Madoff. this computer cost alot of money and for them to tell me that the money credited to them is no longer good makes no sense. the computer has been paid for in full for over a year. I don;t know where else to turn.

i order a laptop from blue hippo in nov 07. the contract said i will make 5o payment of 39.99. after payment in full i will receive e free gifts and $999 back in my account. they nener say nothing about filling a rebate form. so i ve done andi receive the gifts but they wont put the money back in my account.

I placed an order on 04/16/09 for a computer, Blue Hippo debited my bank account for $99.00 (processing fee) on 4/18/09. Following more research I called and cancelled the order on 4/20/09. Was told by Lisa, senior account specialist that my $99.00 would be refunded within 45 days because I had cancelled within 7 days. To date my money has not been refunded. I have called them on 9 different occasions and been told "it's being processed, give us a little more time". I filed a complaint with the BBB and Blue Hippo refused the complaint.

I signed up to purchase a computer, with drafting from my checking account. I did the drafting process for 4 1/2 months before I saw that the computer wasn't coming. I had paid in a total of 888.64. I called the company to see what the procedure was for getting my money back. I was informed that they did not do refunds, but I could go online and shop for the computer of my choice and that would be deducted fromthe amount that I had paid in. All I had to do was pay the shipping and handling cost. I found something totalling $555.00, so I sent a money order in for an additional $55.00. That was over a year ago and I still have not received a computer or my money back. I have called numerous amounts of times and each person that I have spoken with gives me the same line of "BS". I would like for justice to be served by either giving me my money back or the computer that I have paid for more than once.

Before the deadline, I cancelled my order and told Blue Hippo to not withdraw money from my account. The very next day they wiyhdrew $100 from my account. I called them and asked for my money back. I was told that it would take up to 45 days, it has been over 55 days and still no refund, they tell me to be patient. I have no more patience for these scammers, I need my money back can you please help me.

I ordered a laptop computer from Blue Hippo in 2007.I called to cancel my order and was told they offer no refund but store credit.So I ordered 2 laptops for the price of the original order.I paid in full the first order on 4/25/09.The second order I paid off on 6/23/09.I yet to recieve either order.I called numerous times and was told they couldnt help me.I sent emails with no response.I have paid them over $1300 and have nothing to show for it.

orfered and paid for a tv. in june of 2008. made repeated calls, always given aq different answer. wasw told on August 26, 2009 the manufacter no longer makes this model. I should now call them, the name of this co, is LG eletronics, have left messages with them and no returns my calls. Blue Hippo recieved 755.00 from in payment for a computer, due to illness I am unable to work so I called to cancel. they said only get a store credit and order something else, I chose a plasma tv but needed to send an additonal 63.48 for the balance or shipping charges. they sent me a letter sataing the tv would be shipped IMMEDIATELY. iSTILL DON'T HAVE IT today is Aug.28, 2009. they have a total of $817.10 snd refuse to respond to my inquries.

I paid almost $700.00 for a laptop and I have not recieved anything. I purchased it 5 months ago. I have called repeatedly and have ask to speak to a manager or anyone that would know something and no one does I am not allowed to speak to a manager. No One Knows anything. I think I have been scammed and now I need suggestions on where to go from here.

i order a laptop and with a down payment of $100.00 dallors and monthly payments of $79.00 a month they would send me the laptop and a free lcd plus a printer and a camera . after $380.00 and i haven't received any papers or nothing i stop the payments and ask for my money back they said that they dont give money back you credit and get something else it has been 3 to 4 years . im still waiting .just today i called and they said that i should be recieving something in a few days . i call every week and they say the same thing . they dont get tired of the same line .these people working there know what is going on.somebody please help me..

i placed an order with blue hippo back in Oct 2007. I was informed that after 3 months that i build a small credit history with them i would receive my computer as well as cd's that i also purchased from them.In all this time i have already paid that whole amount due as of Dec. 2008 and i have not received anything except some kind of "camera" does not work does not even tell you the amount of pictures you have taken no flash no buttons if you can believe that. Every time i call or e mail them they have no answer. there customer services rept's have told me that they are told not to give no info. when i did get an e mail from them they gave me a fed ex number telling me that i had gotten my computer i contacted fed ex it was not the computer it was like i said a little camera like thing so i called back and they keep telling me that its on its way. Now they do not answer my e mails or give me any info when it comes to my computer

On May 1, 2009 my computer crashed and because I don't have good credit, my son mentioned an ad he saw on TV mentioning Blue Hippo for people with poor credit or no credit. I called them and entered into an agreement to get a computer. My checking account was to be deducted $124. on May 5th. They said I had 2 days to cancel. After my phone call a friend of mine told me they were a rip off company and that he could fix my computer and did.

I called on Satureday to cancel my agreement as they said I had 2 day to do so. Their company is closed on the weekend and so I had to wait until Monday to call. I called and they said too bad so sad I hadn't called within the 2 days and that the money would be deducted from my checking account. They also said they would put the money back in.

After 2 weeks and I din't see the money back in my checking account I called and they said it could take up to 45 days. Needless to say, I was very upset. My money was taken and I had canceled my purchase.

I waited the 45 days and still no refund. I went to their web site and emailed them many times and they never once returned a response. I called them again and they said the order to refund had been processed on June 16th and I would have to wait another 45 days.

Another 45 days went by and still no refund. I have written them, emailed them and still no response. It is now Aug 22 and still no refund and I doubt they ever will send it. This is not right. They stole my money. They are counting on that I don't have the money to sue them for $124. How can they get away with this?

I ordered a desk top computer jan 8 2009. i sent a money order in. made my payment paid in full, now its aug 20 2009 and i still havent recieved my computer. I have made hundreds of calls and e-mails and still they keep saying they are waiting for a tracking number. I have come to the conclusion this company has commited theft by deception and totally decieved me. this is consumer fraud and im currently getting a lawyer and taking this al the way. im sick of these big companys taking advantage of the working class and think they will get away with it!

I called to purchase a lab top through this company and faxed over a check in the amount of $124.00, back in March of 2009. As I was speaking to one of my collegues, she stated that their was a better deal through Tiger Direct. So I called Blue Hippo to cancel my order and they stated that I will recieve my reimbursement in the next 45 days.I checked my account it was'nt there. I called April 24th and they stated that upper management needed to approve my reimbursment to call later because it hasn't been 45 days. May 7th I called and they stated that they have the cancelation and that anyday upper management should approve it and I should be getting my money any day. June 19th I called and complained and asked them, "What can I do to speak with management?" They said, management doesn't take phone calls, and if I dont call back within the 45 days from this date, I will not recieve my money at all. So here we are, August 21st, I spoke with, "Tim" and he said "Upper management will be approving my cancelation any day now, and I should recieve my money soon.

I opened an account on 5-28-2008 for a laptop. I closed account in 1-16-2009 Bluehippo than told me I could only have stoer no refund so I purchased a 37 in TV on 1-16-2009 I dont get TV or refund every time I call to check on a shiping date all they say is any day now I am dont to deal with Bluehippo they are trying to keep my many all I was in my money back Please help me

Every time I call they say it has been shipped. They have an email out to Dell to find out what is going on once was said. Now all I hear is notification was sent to corporate for them to investigate where the computer is and the free gifts take 12 weeks (originally told 4 weeks). Its like they are reading a script. I cannot get a supervisor on the phone or anyone to reply anything other than that answer. $1918.00 loss

we ordered our computer last year in August, have not missed a payment since starting. we wanted to have the computer for our girls for school. we waited the three months and nothing came. we called they said, it should be there next month, december. we did not receive it. we have called several times. maybe every 2 months. each time it's the same thing call back in three business days if you have not received it. when we call back they say " we are back logged, your computer should be there soon, we don't know the exact date, we have so many orders, the computer is on back order.

we ask to speak to a supervisor, and nothing.it's not just the money, yes we need it and it was a sacrifice to pay $160 a month for nothing. the worst thing is our daughters , they were looking forward to being able to complete their homework assignments at home and doing them well. every month they ask" daddy, when is our computer coming?" and each time i have to tell them " i don't know baby, they say it's coming soon. do you know how that makes my wife and i feel.

it was stupid of us to think that these people were legit, that they would help us reach our goal of having a computer for our daughters. we need your help to get pur money back so that we can get them a computer. we are saving our money know to get it.. but anything you can do to help would be appreciated.

this company should not be allowed to take advantage of people because they are poor! they should pay for all the stress and heartache they have caused us and i am sure many others like us.

I started paying for a computer in May of 2008 and i finished paying for it in June of 2009. I payed $1943.00 for a computer that i have not recieved yet. I was told that it was shipped on June 23, 2009 but as of August 12, 2009 i still have not recieved this computer and i would like some help to get either my money back or the computer.

I email blue hippo a nasty letter on their website where it says contact us. I was also given a fax no. to contact a supervisior but now that i have read all of these complaints on consumer affairs website i don't think it is a good idea because i problbly won't get any results there either.I have had words with the repsentatives and they tell me that i cannot talk to a supervisior because the supervisiors do not talk to the customers. That is probably because they are not going to send me my computer and i will not get any money back either without filing a lawsuit.

I really wish that i had not been an idiot and spent that money with bluehippo. That cost me 34.99 a week for a year. My inital payment was 124.99 i was a real idiot to think that anyone would help a person out with slow credit.

I am finically hurting and have not had the computer to run my business, school, or personal activities.

My Husband saw an add in a paper for credit to get a computer for $99.oo down and only $69.98 biweekly.My husband is a veteren fro Vietnam erra and has some health proplems he has the begings of Alzhimers.He wanted to get this for my birthday so he signed up.And we paid $69.98 out of our checking account every 1st and 3rd Wed of the month for 13 weeks when they were to send the computer that was 01-03-2008 and I called and called them and got someone different every time with a run around so I stopped payment on my checking account and they said that cause I did that I did'nt get the free camra and printer.

So I told them to send me a Tv for the money I turned and they keep telling that I need to fill more paper work but they wont send it.They want me to take a 32 in JVC for $700.00 and some.I don't think this is write and I'am mad as hell that these million dollar business can get away with this and I was an odot they said If I would send them $60.19 they would send me my Tv so like a dumb blonde I did.I sent a cashiers check and Certified Mail Receipt and I got theirs back signed.Is there any thing else that I can do?

I began the process of financing a computer through Blue Hippo in June of 2007. After, reading complaints of fraud online I decided to cancel. I called and attempted to cancel on the same day. They representative told me that my account was cancelled. I called back to confirm that no money would be taken from my checking account and I was informed that it would not be but they took the initial 99.00 out of my account.

After, 3 attempts calling trying to get them to actually cancel the account and to stop pulling money from my bank account they finally stopped after taking a total of $363.00 out of my account without being authorized. They also informed me that they would be sending me contract information in the mail which I never received. So I just left it alone and took the hit for losing the money since they informed me that you can't get a refund, but you can only use the money you have paid in as credit for their online store.

So, in July of this year I decided to use the credit in their online store towards a dell vostro desktop. I sent in a money order to cover the shipping and tax. The documentation online stated the product would "immediately" be shipped once the payment has been recieved. After waiting close to 2 weeks, I called simply to verify if the payment had been received the agent informed me that it has, but it had not been processed. She further explained that it could take up to 2-3 weeks to process the payment and another 2-3 weeks for the product to be shipped. I asked her to confirm that she was telling me that it could take about 2 months to receive my product that I have paid in full for and she said yes.

I asked to speak with upper management she said, as every rep I have spoken with that there is not one available. i am not understanding why they are still operating, on this site alone there are so far 126 pages of complaints. The same stories. I simply want my money back or my product in a timely fashion. They stated once again on the printed document I have that my product will be shipped immediately once the payment has been received; and I expect nothing less than that. Now, I am scared that I will be a just like all the other stories on here and never actually get my product. Does anyone have any insight into what can be done about this company? This is just too many complaints about the same thing with the same company.

I saw an ad from blue hippo in the paper and i saw that they did not do credit checks...because i havent build up any credit i decided that i should give bllue hippo a try....So i called and signed bup and the representative told me that they were going to send me important documentation that i had to fill out and send back as soo as possible. He told me that they would not draft any money out of my account without that documentation. so i sadi ok. I got the documentation and i never send it back.

Assuming that they would have had the paper work back they had set a dat on which a drft would have been taking out of my account..It was set to be on july 31 2009. After doingh research on this company i saw that they were not very good with service and i decided to cancell, so on the afternoon of july 31st i called and cancelled it.. Ater refusing a dozen more offers from this company. The guy told me to hold on the phone.. so i waited and they came back and saids that my account has been closed with them and there wouldnt be any charges to my bank account.

At that time my bank account only had about 2 dollars and some change. I checked my bank account to make sure everything was okay, and there was a draft of 49.50 from blue hippo. I called my bank to tell them that there has been charges on my account that i did not authorize. they filed a dispute for me and i am still waiting but in the meantime im am currently over draft in the amount of 378.48 due to the charges from blue hippo.

i purchased a lap top computer approximately 3 months ago and i have not received my product to the present date.i have attempted to resolve this matter on my own and have not been able to.everytime i speak to them they say they have no current information on my product and say that my product should be here in 4 weeks. this has been going on for like 3 1/2 months and i have paid in full for my product i find this to be absurd and redundant. i would greatly appreciate if consumers affairs can help me with this matter as soon as possible.

In May of 2008 I like most people thought it was time to finally join the rest of the modern world and join the information super highway. But i did not have the money or a computer, then one morning i received a call from Blue Hippo and they explained how easy it would be to have a state of the art DELL computer built to fit my needs. How easy and affordable there layaway plans are, even the fact that every payment i make on time will be reported to the major credit rating companies which helps build my credit at the same time.

Several months had pasted with me making payments on time and yet no computer. i called customer service and was told once i returned all the paper work, with 13 consecutive payments my computer would be shipped. I noticed that my bank account was having negative amount due to over drafts, when I inquired at the bank they said it was an automatic deduction from Blue Hippo. Blue Hippo was taken money out my account even when it wasn't scheduled, bi- weekly.

Needless to say it's August of 2009, I have no computer from Blue Hippo, I can't access my account with them and no one returns my e-mails. Can someone please help! It was a major self-esteem let down that i would trust them with my money and get nothing in return. I'm out 1,000+ dollars with payments to Blue Hippo, plus bank fees to over payment and unscheduled withdrawals by them, and I still had to buy a computer.

Made agreement to purchase computer through bi-weekly payments of 69.98,20 payments, end up paying a total of 1918.00 Ordered the computer on June 4, 2008 been paying 69.98 twice per month for over a year, have not received my product(computer) Icall daily and get the same response, no tracking of the product, i'm told I cannot speak with a manager, and I am getting no confirmation of when my product will be delivered. I would likea complete refund of my money, they have consistently taken money out of my checking account and I do not have a product and no accessto recieving my money back.

i currently purchased a lap top computer from this agency approximately 3 months ago [paid in full].to this current date i have not received the item which i purchased.every time i call them they tell me that they dont have any information on my order.According to the paper that i have printed from their company that i have to send in with the money orderi purchasedit says and i quote"once we receive and process your money order we will immediately ship your product."This was on may 29th 2009,here it is august 1st 2009 and i have not received my product. I hyave tried to resolve this matter on my own and have been given the run around for a product which i have paid in full and yet not received.Iam a goverment supporeted female and i have no other entry but a monthly entry.Itis verry hard for me to pay this excess amount of money and be taken for a prey for someone to come and take what little entry i have.

On 8/25/2006 BlueHippo made their first withdrawal of $99.00 and then proceeded to remove $39.99 a week for several weeks. Almost four months pass and still no computer. Finally after telling them that I was going to cancel my account, the computer miraculously showed up at my door the next day. I then proceded to make regular payments without missing a payment which lasted until 9/21/2007.

In the end I paid them a grand total of $2,178.48 for a gateway desktop computer that has 256 megs of ram, 2.66 gigahertz processor, 80 gig hard drive, a 17" old school monitor, and windows XP operating system. I could have bought a laptop from walmart for about four hundred dollars and it would have been a better computer. The "free" stuff that i was entitled to after paying off the computer was as follows, $700 worth of software, 3 year warranty with free tech support(of which there doesn't appear to be any or any way of contacting them), a free color printer, a 20" LCD TV with speakers remote and mounting bracket, and finally a $700 rebate.

As of today's date which is 7/31/2009 I have receive nothing other than the computer. I have contacted them several times and they always tell me the same thing, " They are forwarding my complaint to Upper Management and that I should call back in 7-10 days." This is always the case when I call and sometimes I get told that not to call back for at least 3-4 weeks to allow time for the complaint to process through the system. I am sick of the run around, all they had to do was send me my stuff and refund and all would have been well. Well, maybe not all.

I mailed in a money order for a computer from Blue Hippo in January 2009. I recieved a letter in april 2009 stating that i will recieve my computer in 2 weeks its now July and i have not recieved any thing.When i call them know one knows when i am getting my computer. can you please help me i dont know wat to do.

I started a payment plan to purchase a new laptop to rebuil credit. After reading many rip off reports i decided to cancel my order after about $230 in payments already made. they would not refund me but said i could use the amout to purchase something from their online store. I selected a computer monitor and was told i needed to send a money order in for the shipping and then my product will be shipped. I did this in February of 2009. Since then i have not heard from them, they do not respond to my emails and when i can finally get ahold of them on the customer service number and being on hold for over 1 hour they tell me there is nothing they can tell me other than it will be shipped within 2-4 weeks. I dont know what to do. I am out nearly $250 and it frustrates me. It is now July 28th 2009 and i believe that i will never see my money or the computer monitor. i wish there was a way i could do something about this but i just dont know what to do.

Just like everyone else with this company they took my money and gave me no product. How can people get away with this? They got over 900.00 of my money plus 32.50 for taxes and shipping on a camera I ordered with the "STORE CREDIT" what a joke. I am a single mom and I strugle to make ends meet. How do these people sleep at night?

still have not recived 999.00rebate or free gifts its been payed off for 9 months i caoll the wont tell me nothing or give a number to someone that can

Well to my surprise later on that week I had $99.00 withdrawn out of my checking account. I tried dozen of times to reach someone, but the lines was always busy. The on 7/22/08 @ 10:30AM I talked to another person and was told that the account was cancel. And to have my funds return to me I must call back on Monday and do a request form to have my funds place back into my account. Tried several more days to get in touch with someone but to no avail. I findly got in contact with someone on 7/29/09 and told them my story and they told me that I can't get my refund back but I could have a store credit, and can purchase from them anything at that cost.

I don't feel comfortable given them anymore money when they haven't done anything that they have stated to me from the beginning.

I also ordered a laptop from this company. I couldn't make any more payments so I wanted to cancel. They told me that I couldn't get full refund and that I had to order items online. I haven't done it because I hadn't had the time. I feel dumb after reading all the comments from above. I hope that I can get this money back.

First, here is a "copy" of the fax I was instructed to send to the Management of Blue Hippo.: "Blue Hippo Management: Concerning existing account. After receiving your product on July 15, 2009 by FedEx. I received an Inspiron Dell Computer 530, 2gb, 320 hard drive. I called Dell corp. to follow up on this product/computer. They informed me the cost/charge was $611.63 for this desktop. My contract with you was for $1300.99 for the cash price after 11 months for Your lawaway plan. $1943.00 has been taken out by your company.

This is not right in fact it is fraudulent and misrepresentation of your contract with me. I am waiting for reimbursement and communication from your management on this problem before proceeding with legal action. Also waiting for digital camera and color printer. Kent. "

ALSO: I was told that a rebate in the amt. of $320.00 was to be forthcoming, which still seems to me that I was WAY overcharged for this low powered computer. And in my opinion a much larger rebate/refund is due to me, now. I am very frustrated and disappointed in their misrepresentation and in my opinion fraudulent business practices with myself, and apparently, after finding this (Consumer Affairs) website, seems I am not the only ripped-off consumer.

I am, again, very displeased. I sent the aforementioned fax/letter to Blue Hippo on 7/23/2009, and have since come across this opportunity to talk w/Consumer Affairs. I have yet to get a response from Blue Hippo. I was told by their cust. service rep(s) Aug. 16, 2008 that this product would be shipped to me in 4 - 6 weeks and I did not receive it until 7/15/2009. After 11 months, and Digital Camera, Color Printer, and Rebate, which have not transpired as of this date. I feel I have been majorly ripped off. I ask for help and legal action with resolving this financial hardship and problem for me, as I am on disability, 63 years old and I believed what they told me, and the contract that I signed is not at all what transpired. Thank-You very much. Your reply will be greatly appreciated.

I called to cancel and asked for a refund but I was told they don't do refund..ok..fine. So now im told I have to purchase items off their site,so I did. What they failed to mention is that even you have money sitting in an account with you have to send them a money also to pay for shipping. I was told that it takes 6-8 weeks for delivery, feb 17 is when I sent the money order they said they received it march 3rd, but now the money order has to go through a lot of departments in order to be processed...yeah ok.

So where is my merchandise? I still have not received it. When I call half the time you never can reach them and when I do get an answer I get the run around. I ask to speak to higher authority they tell me there is none. Now how can that be? So I ask for a shipping date there is none im told constantly it should be arriving any day now. Then they keep apologizing and saying they don't know why its taking so long that this has never happened before. They be lying!!! Its now july 25 and i still don't have my merchandise and still have money sitting in their account.l:^(

,

I get nothing but lies, lies, lies.

I ordered a computer, but relized that, i could not really afford tp pay that kind of payment every month so i cancled my order two days later,Well i went to the blue hippo web site and found that thetre was nothing icould use on my computer, i gave them $124.oo and they will not refund my money , am i suppose to buy something i do not want?Is there any way i can get my money back, they must make a ton of money this way, by not giveing the customer back there downpayment! Iam very unhappy that they are able to get away with this!

We ordered a computer from BlueHippo,in April,2008.As of todays date,July 20th,2009,we have still not recieved the computer we ordered from them.Continuously,we have called them to know when we will be recieving it.We still call them,and they tell .us its on the way,its on the way,but still,we haven't recieved it,or any other response except:call back in two or three weeks.Evan though it is now fully paid for,we stiill have not recieved our merchandise. we pay $99.00 + $1,918.00. Please help,in any way you can.

I order a cumputer trough blue hippo and after my 17 weeks of waiting repeated calling them it took all of52 weeks to get my cumputer but still have not recived my free gifts and i have bank statments to prove this and blue hippo contracks.

I starting paying down to get a computer last year (2008) and asked them to stop withdrawing money out of my account. I changed my mind and since I could not get my money back decide to get as TV instead. I ordered it November 2008; they cashed my money order January 2009. It is now July 2009, I still have yet received my TV. Every month I call them, they tell me it is still processing give it 3 to 4 weeks.

Paid $800.00 for a computer layway as agreed by the terms of the contract. After the 4 month period I never recieved the product. I cancelled the contract and never recieved the other products I ordered.

I saw the commercial on tv & went online for further investigation. I then saw positives in this because it would help my credit & I would gain a confident & reliable computer for my household. I talked with a live agent named David & made my purchase with Blue Hippo on June 18, 2007. Now, I'm not racist or anything but the strong accent that David had was really hard for me to understand, so therefore I kept having him repeat himself, slowly & clearly in order for myself to get the best computer packaged deal. Once I had given my personal & bank information, I received 1 letter, dated June 21, 2007, congratulating me for comming on board with Blue Hippo. Then a 2nd letter, dated June 22, 2007 regarding my retail installment contract & reminding me to review & sign my Sales Order & send it back with a voided check. By the time I received both letters(according to their records), they've withdrew a total of $258.96 from my bank account. I haven't even sent in my Sales Order, signed with a voided check.

I was furious & called them right away & talked with an agent named Stanley. Stanley then told me that there was no cash refund only store credit & that I can only go online to purchase their products, in which I didn't have a computer & when I asked for a catalog, he told me they don't have one, I can only go online. So I asked for the Supervisor, which they didn't have one, just a manager named Alex, & of course he was out to lunch & he can take a message, in which I never got a return call. Since then, I haven't received any form or document reminding me of a credit at their store, in which I know I'm entitled to because I have the documented proof that they withdrew $258.96. Now it's July 15, 2009 & they've updated their website to include that you can have a cash refund only if you've canceled within 7 days. Well, I didn't get a notice of any kind regarding my credit & they still have my money.

i paid my laptop off 01-05-09 i was to get a free color printer,digital camera and $300.00 rebate check within 6 to 12 weeks.i have been waiting 6months. and still have received no free gifts.I fill realy messed around being im disabled.Iv called,wroteand even faxed,still nothing.

As of this date I still have not received my merchandice from BlueHippo which was paid in full as of March 15, 2009. I called again today. July 15, 2009 at 2:34pm and same results wait. I either want my money or my merchandice. 4 monthes is plenty of time to get it to me. In this time of economic, I can not afford to be out all that money. My balance was 308.00 and the product was only 264.00 and I had to send shipping and handleing fee by money order. So now they say I have a balance of 0.00 How can that be I should still have at least44.00 left to spend ,so where did that go???? Please contact me

I set up an accout with bluehippo on december 18 2008. The took my information as well as my checking account information. They then took a payment of 99.00 out as my first payment and then for 56 weeks they would take out 69.98. so far they have taken out 14 weeks of 69.98 and i havent gotten my computer, even though in my contract it says that after 13 executive weeks of paying my computer would be sent out to me. I talked to so many people in the past 2 weeks one told me it was shifted out on the 16th of june the other said it was sent out on the 26th of june and would arrive at my house with in 10 to 15 days. That is not in my contract. my contract states that after my 13 excutive weeks my computer would be sent out and would take 2 to 4 weeks to arrive at my house. I have gotten the run-around,and im alwasy asked to give it more time.

Hello I ordered a labtop from blue hippo . I sent the money order in Feb,09 for the shipping and handling. They already had approx $786.00 of mine from a computer order I had cancel. I was told i can not get my money back. I had to purchase something off the web site. So i ordered a labtop. It is now July and i have not received my lap top yet. I have given Blue Hippo several calls and Im getting the run around about my product. Now they just keep saying "oh any day now we just dont know when".

When i ask to speak to a manager or supervisor they say there is none. I am on a fixed inopcme at the time i purchase the labtop i didn't have a job. I ordered it so i can take online classes and go back to school. This has been stress full for me because my income is low. I could have used the money on something else. But i thought this was a good deal. Please if possible help me with this situation.

My husband and my self signed up to get a lap top with a free printer and digital camera and we kept making payments signed and returned the "reguired" paperwork. The company kept saying that they never recieved the paper work we sent in the paperwork three different times, but never recived our computer. We ended up canceling, but could not get a refund we only got store credit. Now we can't even get into the online store to purches anything.

Last September I saw a commercial for Blue Hippo and how they finance computers with no credit check so I called and signed up. A day or two later I called to cancel. Two days the $99 deposit was still taken out of my bank account. I called and asked why it was deducted and they said because I had called to late but that I would get a refund within 45 days. I called 45 days later and I was told that they had not processed it and that it would take another 45 days. It has been 10 months and after 100s of calls to the company and speaking with very rude people that tell me that I should get refunded shortly, I still have yet to receive anything.

I heard on the radio about the Blue Hippo so called the number and signed up for a laptop computer in Aug 2007. I was told after I had made 7 consecutive payment in which they were taking an automated draft from my checking account, that my computer would be shipped to me. I never recieved my computer in 3/2009 i lost my job so I called Bluee Hippo to cancel the automated draft from my account I was told that I would receive my money back but I could get store credit from Blue Hippo for the money drafted from my account ($936). I went on their website and and found a HP laptop for $856.00. I was told that with shipping and handling all I needed to pay was $54.54 to have my computer shipped to my home on 4-1-09 I mailed the money order for $55.00 to the corporate office in Baltimore. I called two weeks later tosee if my final payment was recieved and it had not finally on 5/01/09 they accredited my account for my final payment.

i waited 4 weeks then I called customer service to inquire about the shipping date for my computer. The customer service rep told me that I had not allowed enough time to receive my computer allow 10 more business days. I called 10 business days and the customer service rep told me I would be receiving my computer any day now so I asked for a shipping date and what courier service would deliver he stated that it would be UPS or Fedex he also stated that he could give me a shipping date until Tuesday to call back and someone would let me know the date my computer was shipped. I called on Tuesday the the customer service guy stated I should be receiving my computer with in a week well the week went by and no computer.

I called today 07/13/09 the customer service rep could not give me a shipping date he place me on hold for ten seconds and told me he put in a request for the Managers to expidite the shipping and it takes tens days for him to get a response back on the date my computer is going to be shipped. I asked him to repeated the statement to make sure that I had an understanding of what he had stated. He rudely said he had did me a favor and asked the shipping managers to speed up the shipping on my computer because it had not been shipped and my account was closed out on 05/01/09 but he did not know why it was not shipped. He stated I should wait 10 days before I called back to check on the shipping date

My mother had signed up with Blue Hippo to get a computer and had made many payments to them. She passed away suddenly on 5/30/09, I received the death certificate late on 6/22/09 and sent a copy to Blue Hippo, along with the bank statement (as instructed)to cancel the order and receive a refund of monies paid.

On July 1, I spoke to customer service agent Ashley and she said they were behind on paperwork and she would push back the next bank draft in hopes that we could get this all settled before 7/24. On 7/9 I contacted Blue Hippo again, only to be told the computer had shipped on 6/28, but was not given a shipping confirmation number or even the name of the courier. The balance due is nearly $500 and moms bank account would not cover that at all. I was also told I could not return the computer or get a refund because it had already shipped.

When I asked what would happen if no more payments were made, I was told the computer would not be activated and would not work. My mother had no life insurance and no assets. I have not seen the computer (her mail was to be forwarded to me).

I started purchasing a computer from BlueHippo Funding, LLC in May 2008. To date I have paid $1,428 plus for a computer that I still have not received. When I first started to call they would tell me that they did not receive the shipping forms, so I obtained another set of papers, signed it and sent it in. That has been about 9 months ago. I have repeatedly called in concern of my computer, but I am always told the same thing, it is on the way soon. I have given these people almost a whole year and a half of waiting. I finally called early June 2009 and said that I wanted my money back, at that time I was told that I cannot get my money back, and instead I would have to get some credit with their company.

I said that I would look at some of the things that they had to offer. I came across a flat screen television that interested me. The TV's price was $1, 242.79 plus $71.65 for shipping and handling, totaling $1,314.44, keeping in mind I have a credit of $1,428.00.These people cannot do common math ($1428.00 - 1314.44= $113.56), and had the nerve to tell me that I would have to send the additional $71.65 before I would receive the television, they know how to scam people. The want more money but after the "credit" they still owe me $113.56. WHAT!!! So they want me to be out the $113.56 plus an additional $71.65 and still no product. This company has done the exact same thing to me that they have been sued for doing to other unsuspecting customers since at least 2003.

i ask please help me because this is a clear scam. I work very hard in order to buy from my son this computer and gave me something that is not serbia. i feel frustrated. i lost more than $2000 dollars and is not just that the company will take advantage of this

My name is Rose patterson. I order a Laptop from bluehippo, i did not know that my order went through until i check my bank account statment,i never sign for this money to be taken out of my account, so far they have taken 728.84ollar from my account, just last month i bought me a laptop computer, from walmart, i did not need there computer.

So i call bluehippo to cancel my order, they said that they do give refund they only give store credit, i do not need anything out of there store, and i dont have money to give away, i want my money back i should have the right for my refund i have a right to change my mind on this is my money, they should not have the right to force you into buying something you dont want or need you see i already have a dell desktop computer, so i wants me a laptop computer for my on personal use they said to me when i pay part of the computer they would ship me a computer, i never knew how much this computer coste me any way.

All i want is my money back, time is to hard to give money away, and i don't plan on giveing my money away to bluehippo they are a rip off So how is it that company is still allowed to operate?

i let blue hippo with draw from my bank accont. on paying on a computer it was ok untill i lost my job. they would not refund my money.

Fully paid for a flat screen tv in may of 2009. have yet to received it. customer service reps will not let us talk to a supervisor nor will they give us a ship date. many complaints online regarding this comp. how can they still debit out of someones checking acct ?

I was told that I would receive my laptop once my bank account was drafted however that was over a year ago. Everytime I called I was told it was told that Dell warehouse would be shipping it to me but I have yet to receive anything.

On 12/06/2008 I had taken out an contract with Blue Hippo, they were suppose to take out pmts. on the 3rd & 15th of each month and as a result they would take them out when they wanted. This would cause my bank account to go into over draft.I was not to happy with that and as a result in this I wanted to cancel.

It is a no refund, so I had to go on line and pick something offline to match the amount I had already paid in. The amount was $308.94 and the product I choose was only $263.74, it is a View Sonic N1930 W 19" wide screen 720p HDTV Black. I had to send in a money order for shipping and handleing. The cost was $27.92. That was mailed in on March 3, 2009 I have made several calls to them and all they tell me is to wait!

And if the product I ordered is only $263.74 and I had to mail a money order for the shipping and handling where is the last amount of $45.20 as my account has a balance of $0.00 I either want my merchandise or a full refund of the $308.94 as they told me in the beginning it would take 6-8 weeks for delivery once they received shipping and handleing fee. So if they received it on March 15, 2009 I should have had it before May 15 2009.We are now going into 4 months.

i called this company,blue hippo,on september, 17 2008 in trust that i was getting a computer.i gave the company everything they needed,made every payment on time,the payments were coming directly out of my checking account.

I havent recieved my computer,they keep giving me the run around,saying please allow us more time and so on.could never speak to a manger or the manufacture the computer was coming from.it then started getting fishy to me and finally a few weeks ago i saw all the complaints from other people that have orderd from them.

I then called them and demanded my money back.they told me that couldnt be done that i have to get store credit,so then i demanded my order be cancelled they told me they cancelled my order after getting almost 1400.00 from me.and still was taking my money out of my account. i then went to my bank to have them stop payment going out to them,it was a big hassle to have the account changed.after being frozen for a few weeks.still to this day my account is all in wack.all i want out of all this is my hard earned money back. 1400.00 total.

Called this company about financing a computer.I have been making payment of $35.00 a week, after 13 payment were payed computer was to be shipped.Now i have paid blue hippo a total of about $700 and i still have no product. Every attempt i make to call it takes over a hour of being on hold before a rude operater tells me they cannot refund the money. If i try get a different product they want me to send more money for shipping per item even if they have more money in credit then what i am purchasing.Don't want to send anymore money to blue hippo at this point i would like my money back and dont know how to go about it.

In 2005 I had opened an account with BlueHippo, to make payments and receive a brand new laptop. I had made payments totaling 228.98 to the company. I was no longer able to make the payments so I had to cancel the order. At the time of cancellation I was told that they would not refund my money. I was unaware of consumer complaints at the time so I just left it at that.

This last April 2009 I received a letter stating there was a class action lawsuit against BlueHippo, after filling out the information and sending it in I have heard nothing more. Recently I contacted the company to get some information about my account and I was told that I would be able to use this amount for BlueHippo merchandise. After an attempt to place an order on computer equipment, they then said that this amount was only good towards a new computer system.

On June 15, the remaining balance of $117.39 posted. Now I can't get anyone to tell me when I will be receiving my TV. There is no information on their web page to help consumers answer the question. The customer service representative puts you back into queue when they don't know the answer to your question. There is no escalation process to speak to a supervisor. I want my TV or a complete refund.

I ordered a computer in 2007;I never got it. I was given the run around. I became frustrated and cancelled. Until this day, I never recieved my refund. The company still owes me $620. Every time I call, I get put on hold for a long time.

I saw the advertisement for the Blue Hippo Computers. I needed one asap for my son who was in high school and did not have the funds to buy one outright. I called and talked to a salesman, who said I qualified to get a computer if I had a active checking account, which I did. I was initally to pay the first down payment of $99 and after that 69.99 every two weeks following. My computer would be shipped within a few weeks and I would receive a printer as well to go with it and a free gift of a digital camerea or a digital tv.

I gave them my information and was to receive the contract in the mail. I did not receive the contract within the week. Before the seven days was up I decided to cancel the order. I tried to call and cancel the computer, I never got anyone to answer. I then email them as they said you could do also and never heard anything back; I then found they had taken the 99.00 out of my account.

I then tried on several more occasion to call and email again and never could get anyone. By this time they were taking the 69.99 out of my account. I then received the contract which I did not sign returned it to them without a signature. I then tried to call again and this time did get a salesman who said it would take 13 weeks to receive the computer and that I could not get my money back. I told him they never said it would take that long.

I talked to a manager who said the same thing, only thing they would do is cancel my order,but they still had my $168.00. I am highly ****** because they stole my money, I have nothing to show for the money they took out of my account. I never signed a contract. I reported this to the BBB of Baltimore, MD and got no results. I would like to be part of the class action suit if it is still possible. Now they say I can order something from their catalog. What catalog?

Wrote you last year and was told we were in the lawsuit against Blue Hippo we have moved from Tustin, CA. I am writing in hopes of getting our money back. You have us on file. I am updating our address. It was a lot of money and we are in need of it, never received anything at all and the run around and never signed anything ever.

i did all my payments on time every week,and every time i call them they keep saying that they will deliver the items i order shortly.

The Blue Hippo solicitor salesman told me that I would have my computer immediately after I sent them the down payment of $99. Now, I know this is impossible for a company to do, but that IS what he had said.

Then I tried to get out of it by phone and email after three months had passed and no return communication from them and no computer. They responded by again zapping my checking account almost $70 every two weeks. Then four months passed, then five, then six, and so on. I lived up to my end of the bargain by never missing a payment and never once being late.

Well, my computer was supposed to be shipped out over three months ago. I again did what was instructed of me. They sent me new contractual paperwork. I filled it out and returned them....three and a half months ago! Now, every time I call them I get the same old message (after being put on hold for 20 minutes or so). "Your computer was placed on immediate shipment on June 3, Call back in 15 days!

Today, I called. Call back in four to six weeks. FOUR TO SIX WEEKS! I asked to speak to a supervisor. I was told that a supervisor would not talk to me on the phone. I said, "Oh really? Blue Hippo has not honored their end of the agreement, my computer is almost completely paid for, I was told that it would be sent out three months ago, you can not give me any idea of when it will be shipped, if ever, and your supervisor will not talk to me. Is that it? She said "Yes, sorry."

I have been calling now for three months and I get the same old song and dance every time I call..."Call us back in two to three weeks." ABSOLUTELY HORRIBLE SERVICE! What can I do now? How do I contact the BBB and the Attorney General? Any help you could render would be most appreciated. And how do I get my story out on the Internet so that other innocent people won't get scammed?

NOW I read about all the atrocities Blue Hippo has reaped on I guess hundreds, if not thousands of patrons. I guess they din not learn their lesson after all the massive lawsuits. They are doing the EXACT SAME THING TO ME AFTER they lost millions for doing it!

They have violated FTC standards and laws and I reall need to know how I can go about getting my full refund from them plus interest, because I do not want to pursue receiving my computer anymore. I just want to be through with them...and I want my MONEY BACK! Can you help me? As of today, June 12,2009, I STILL do NOT have my computer, and have no idea of when it will be shipped.

I like to give credit where credit is honestly due. Bluehippo has now cancelled my account ordering a cumputer from them. They said that I can have a store credit. I remember them asking me all these questions, and agreeing to them, but what happened to the agreement papers that needed signed? The rep I talked to today told me that they sent out two packages of papers to be signed a while ago. why were they still taking my money without those papers? Also, why couldn't their debits be consistant? if they mess up our bank accounts, we have to start all over in I guess what is thirteen weeks of debits before they send just the computer.... I am really confused. what a mess, and now I guess I lost over 500.00! I am really glad that I chose to cancel this headache!

Thought that I had ordered a T.V. offered computer on payments directly debited from our bank account. I called to find out why the agreement hadn't showed up to sign as promised, and was told that I had to pay in over 400.00 of payments to prove worthiness. I asked for a cancellation, but was told I couldn't get my money back... I continued on with the payments, waiting for an agreement to show up. I ordered through this company because I had expensive repairs to the computer I am on now. I wasn't able to get online and check credibility of this company or offer! (the repairs to this HP was cheaper! and quicker!) I have now been kicked out of an online school that I attended for over a year waiting for their promised computer package! I will soon make a 60 mile trip to validate all the payments they debited, and have Chase bank help me pursue getting my money back! I wish I would have known about this scam ahead of time... I was also told that I wasn't going to recieve the digital camera and printer offers until all 1900. or something payment totals were complete a year later! What a mess! Much less a great embarrassment!

ordered a computer. didn't sign any paper work. blue hippo started taking money from my account anyway. didn't return any calls. several made. overdraft fees adding up. making my account short for paying my bills.

As of May 2008 we started paying for a laptop from Blue Hippo everything seemed to be fine we filled out all of the paperwork and handed it back in. We were making monthly payments as required then a few months went by and we started to call to see what was going on with our laptop and they said that everything was ready they were just waiting for a delivery date, so we waited and nothing. Days went by and we called and recieved the same information, this laptop is almost $2000.

We canceled that order and just tranfered that money to a flat screen tv because we werent going to keep paying for something that never came. So we paid $911.84 then we sent a money order in the amount of $83.00, that was the amount left that the tv cost and Blue Hippo does not refund money back.

We soon after realized we werent going to get the tv either. So we just kept calling and calling and calling. So now it is a whole year later and they are still telling us they are waiting for a shipping date.

They broke their contract and are unwilling to return over $600.00 to me.

I was interested in purchasing a computer for my kids.i paid the 99.00 down and then was supposed to pay 62.50 a month. get this i have bank records where they were billing me twice a month for five months in a row. i had a stop payment done and they switched the amount and kept stealing my money .then i had another stop payment done and they sold my info or acct. to premier home shoppers network and they started drafting my acct. for 20.00 a month and even they billed me two somtimes three times a month now i finally shut down the acct.

i had for years because they stole almost 900.00 dollars of my money i want it back whatever needs to be done...where i come from thats a felony..and now i too am finished buying any thing i can't put in my car and take home ..my kids still don't have a computer thanks blue hippo

Iordered a computer form them in september paid over $1,200.00 and they are still taking it out of my bank account ai have not recieved my computer or printer or camera or rebate I am at my wits end and dont know what to do I call every week and am given one story after another

They have taken $1.218.68 out of my account I still ow $699.32 they are still taking it out of my account It has stressed me to no end The computer that I got my son for school in september he still dosent have I dont make very much money so any money I spend is needed I just want my computer or my money back I dont trust people any more please help me

I didnt give any "ok" for them to start withdrawing money from my bank account, it stated with 99.00$ then to 69.00 bi-weekly and everytime they withdrew there was no notification that blue hippo did it. my money was slowly dissapearing and eventally i keep getting farther in to negative numbers and never had eoungh money to pay my bills. i called today(again) to see if there was anyway to get my money back in full(which is 448.00 give or take )

I saw the ad on T.V. and I called, everything sounded great. I would be able to make monthly payments and get a computer. First of all I never received my computer I paid $1900.00 because they kept saying something about fees and in my contract it said I would be paying 1399.60 with 20 payments of $69.98 Bi-weekly on Fridays beginning on 6/20/2008. The computer is paid off Blue Hippo said I would get it on a different day every time I called.

The last time I called a rude man that told me "Well it is already paid off what are you complaining about" and then told me it will be shipped between May 12-22 2009. Well it's no surprise I do not have my computer yet. I never bought a computer before so I didn't know how much they would cost, so I thought this was a good deal at the time, obviously I was wrong. I do not know who to call about this, I really need help this is a lot of money and it is not right that this company is getting away with this scam, please help.

I was making bi-weekly payements of $69.00 on a dell computer. Was stated in the contract that i would recieve the computer after 13 of 26 payments but have not recieved anything. I called aleast twice a week but was given the run-around. Now i here Bluehippo is being sued and im out of $1,900.00. I made 25 payments and stopped the last one after reading the stories on bluhippo.

Since 2005-06, I have been trying to get blue hippo to stop accessing my account. It has cost me so much in the way of bank charges, I can no longer even estimate what it has cost. Not only in the way of hard dollars, but also in terms of the status of my banking accounts. After repeatedly trying to get hippo to stop debiting my account, my bank suggested that I open a 'clean' account and eventually 'they' would stop. WRONG.

Within months of me opening a new account, I started seeing these strange charges for 39.99 per week again. Sadly for me, this was during the period when I lost my mother, my husband and then my father. My own health had been delicate following my battle with breast cancer and so I just did not have the strength to fight them. They say they have now stopped debitting me, but I do not trust them and further, they are not willing to offer anything in the way of redress for all it has cost me in other ways.

Please tell me, if there is anything i can do or anyone I can contact to see if I might qualify for the class-action suit filed against them. Thank you sincerely. I NEVER SIGNED OR RETURNED ANYTHING AND I DID CALL AND ASK THEM TO STOP EVEN BEFORE THE FIRST DEBIT WAS MADE.

As for actual records, the only ones I have located show them receiving 39.99 x 8 or $319.92. I know they received more, but it is so old that it is difficult to archive. Further, I am certain that I spent more than that on insufficient fund fees and other bank charges which I could not have credited because they apparently had a verbal authorization to access my account.

I wanted a computer from them and they took all payments out of my bank account every month until it was payed in full as of Feb13,2009. I still haven't recevied no computer. When I call Blue Hippo customer service, all I get is they will put the order in to the computer manfacture(Dell)and it will be shipped. It has been over 3 months. Can anything be done to get my money back or my over-priced computer?

I'm trying to put together a lawsuit against Blue Hippo. Its mission to get them put out of business. They have TV commercials and radio commercials all over the country. Using our hard earn money to pay for them. And they will never send anything you order. And stupid me after I cancelled my computer order because they told me they would ship after 7 weeks and come 6 months later no laptop.

So I cancelled that order online and ordered something less expensive since I had $800 bucks put in so far. And when I ordered something else they asked for a money order to pay for shipping. So I sent them another 49 bucks and still nothing. I started my account almost a year ago now.

I just started trying to collect people to bring a mass law suit against Blue Hippo LLC. If you would like to join me please let me know. All I want is for everyone to get their money back and in hopes doing that put them out of business. Please tell everyone you know about their scams. Thanks for reading and I hope to hear from you.

At that time i wrote across the paperwork to cancel my contract and credit it to my acct. which the contract said you could do and then be able to purchase items off their web based store which i havent been able to find one. I also tried to call them and was left on hold for over an hour and was never able to talk to anyone. I am quit ****** about the whole thing and feel they owe me the money that they withdrew from my acct. If their is a class action suit against them i would like to have my name added to the list of comlaintants.

i had a problem with the way blue hippo was take money from my checking acount for a layaway computer that am trying to buy from them so i release that i cannot get a refund but i have the advantage of using my credit (money) to buy another product from them.it been (6) six months now and i have made about 10call and you stay on the phone for about and hour just to get some one to talk to and only to tell you that they are waiting to orders to ship you product.

my question how long does it have to take them to ship (1)one printer.please some body help out.am in school and i always have to go through alot to get my papers print and anytime call they hang the phone on you.lawyers help me out here because am lossing it with bluehippo company.thanks you

I have paid Blue Hippo a total of $2,490.00 for a computer that I have never recieved. Everytime I call to find out about my rebate and my computer they tell me that I will be recieveing the merchandise any day know well it has been about six months and I have not recieved my computer or rebate or any of the other stuff I was suppose to get. Please tell my how I should handle this. I am a single parent with a child in college and do not have any money to pay for a lawyer or to give away to a company like that so please help me.

Thanks

I ordered a computer in June of 2008, after paying 13 payment they say they will ship your computer outin 3 to 6 weeks, Mine should have been at my home by the end of Oct 2008, After months of calling and getting no where, I called to cancel my order and was told that I couldn't get my money back, I told them that was wrong because they breached their contract with me! They didn't follow their contract so I should be alowed my Money back!

She said no that I would have to order something else, so on March 3rd 2009 I orderd a 40in TV from them, since they had all my money totaling $1,424.93, The TV was to arrive at my house on May 12th 2009, It never came I called and they told me that it hadn't been ordered yet, and I should call them back in 15days. What are you kidding me. Once again they breach their contract, but I on the other hand did not, but they still wont give me my Money.

So I contacted the Attorney General, and Better Business Bureau, and come to find out they have over 4000 cases against this company. All I wanted was to buy a computer, and Bluehippo was just what I needed at the time, since I didn't make alot of money to buy one out right. Now I'm out of $1,424.93 which is about what I made in a month, I emotionaly drained,lost all trust in ever ordering anything on line, and I'm hurt, hurt that people get away with doing this stuff.

paid my coumpture off a year ago in march 08 never got the free stuff they said i would get i have called so many times but get nowere

i order a computer they took money out of my accout every week then i cancel i could,nt get my money back so they would give me store credit so then i puchase a digital camara for 398.27 and then shipping and handling i order on12/15/2008 i sent 40.71 on 12/18/2008 money order they telling they have not receivd yet now i check online they receied on 5/5/2009 i ask when i would received merchedise same answear they have a total 1,364.36 of store credit of my money

I haven't received any of communication period from this company regarding a computer, but they continue to take money out of my checking account. I need help please! I have had to pay overdraft fees on numerous occassions due to this.

I then re-qctivated my account with BlueHippo in hopes to someday recieve my Laptop Computer or abtain help in getting a full cash refund from them. Please help me if you can. I just would like to recieve my product or a cash refund within a reasonable amount of time. For what I've already paid to Blue Hippo, I could've purchased a much better Computer for less funds.

I payed $1,918.00 For a Computer from Blue hippo and never recieved it or got my money back. I have all the paper work showing it is payed off. I can not get a response from them and when you call constumer service they just say that they can not give me a answer or do not have the information I want. The information like when will it ship. Or how I can get my money Back. Now when I e-mail They do not respond back.

Before it was payed off they would at least lie and tell me it would be shipped in 10 days. That never happened. How Can I get help or get my money back from these people.

Blue Hippo has been deducting money out of my account for a product that I have failed to recieve from them. They have a total of 470 dollars, and denied me a refund. I had to close my account in order to stop them from making random debits. I have been given a run around for quite some time and I'd like my money back.

I opened an account with Blue Hippo because it sounded like a good deal to get my credit back in order. Three days after signing up they debited $99.00 from my bank account. After this happened, I decided I no longer wanted to purchase this computer and cancelled my account. I was told that within 45 days the money would be credited to my account.

This was done at the end of February; it is now the middle of May and I still have nothing.

I've called and can never get management or an answer as to when my money will be refunded. I'm a single mother who is also a full time student and do not have the funds to spare nor to pay an attorney. I don't know what else to do. I just want what is rightfully mine which is the $99.00. I've reported to the BBB and they have done nothing.

Started my payment plan in March 2008 and made 44 consecutive payments totaling $2,178.48 for a laptop. Last payment was made in January 2009. After numerous phone calls I still have nothing. My account shows all payments received, all documents received. It also shows that I am "Not Active" although I haven't received anything.

Final payment was made on 01/28/2009 and still have not received the computer. Received a run around about why. We still have 200 dollars left and they will not refund our money, or refund what we have paid. Have called several times and have got no where. Now they say I need to sign their paper work but will not let me get to them.

Since then I have paid off the computer @ a cost of 1,900, this was paid in Feb 2009, i have called them several times since then and each time the same. This is alot of money, everytime I have called I have been told to look out for the email the last time I spoke with a gentlemen who said that they don't notify you. I get the feeling that I will not recieve this computer at all and I am in distress about the whole thing this computer was suppose to be for college

I called this company to cancel my account and tell them my problem. The representative, Harry #287 told me that there was no need for me to know his last name and he laughed as I explained my situation about how they have been taking my money from my account. He told me that I would not be able to receive a cash refund. Instead, it would have to be a in-store credit to spend with them. Afterwards, as I was talking, the representative, Harry #287, hung up on me after I already had to wait on hold for more than 20 minutes. He also told me that I may contact anyone that I wish but I it would not change my circumstance with their company.

all of my money has been taken out except for $28.I do not have the means to live of which I would have had if Blue Hippo would not have withdrawn this money from my bank account.

A month passed and I received my bank statement. The company has charged an initial amount of $99. Then for the following 4 weeks they have deducted $29.99 from my account on 4 different occasions. When I called back, they told me that I would not be able to cancel. I did not approve for any of the money to be taken from my account and I have not been sent a confirmation number, any documentation to justify what has happen. What should I do?

My account was overdrawn and I now have remainder of $28 in my account. I am recent college graduate who was simply looking for an option to better my credit.

its been two years and i made every payment yet still no computer. i thought because i moved twice it was my fault the computer took longer to come. when i wanted to cancel and get a refund they said no. on-line store credit only but you can only order one thing at a time and you have to send in more money for the tax and shipping an handleing so i did and still i did not receive a product and they withdrew more money out of my account after i stopped payment/ canceled. that was in november and i sued them in february and its may and im still tring to go through the court system to get the money that was awarded in february. i live in jersey and they are based out of maryland so its taking forever.

bluehippo is a fraud and need to be brought down i have merchandise that has been paid for for about 2 years and i have not receive nithibg and thats not right. and this company is still allowed to be ran. even still being on the FBI list these people act if thought they are untouchable.

In march,2008 I ordered a computer. I paid them $99 right away. I was to pay $34.99 a week for 13 weeks and get a computer. I made 18 payments and still no computer. So I cancelled then I went online to use my "store credit" and ordered an acer laptop. My order was on October 17,2008 and it was paid in full right away. It is May 9,2009 and I have not yet recieved my computer. I contacted the BBB and they sent me an e-mail saying that Blue hippo disreguarded my complaint and deleted it. I have contacted them twice a week for many months now and I just want my money back. I had to go buy a laptop with cash thru another reputable company. I went home with my computer that day. I have a disabled little girl and I cant work. My husband is our only income right now. I also have 2 other children. If I had money to throw away I would have just driven around throwing it out my window. I DO NOT want the computer anymore. I JUST WANT MY MONEY!!!

I received my computer about 2months ago. Shortly afterwards i called and enquired about my rebate of $300.00, color printer and digital camera neither of which have i receved. They claimed that it would take 6-12 months. that time span has come and gone and i still havent received a dime or products promised. Now as the head of the household im looking like a flaming idiot to both my wife and children.

Not only thatI am suffering financially because i was counting on that rebate. Had i known that the rebate was bogus i would never comitted to such a massive investment. Especially massive for me since im the only one in the house working.

i orderd a laptop frome blue hippo and i was told i cold make small payments and after a few payments i would get my order well i have paid over 1,000 and they are still to send me anything i called and a women said she wld lower my payments and send me a mp3 player so she did send a mp3 that does not work i have called and they keep telling me the same thing that they cant give me a date for when they will send me my Computer and i cancel but they will not send me my money they will give a store credit i just want my order or my money back.

i orderd a laptop frome blue hippo and i was told i cold make small payments and after a few payments i would get my order. well i have paid over 1,000 and they are still to send me anything. i called and a women said she wld lower my payments and send me a mp3 player so she did send a mp3 that does not work. i have called and they keep telling me the same thing that they cant give me a date for when they will send me my Computer and i cancel but they will not send me my money. they will give a store credit. i just want my order or my money back.

i am a single mom of two and i live day by day to pay for all my bills and i have strugled to make all the payments on time and it has me so stressed out. its not fair that they can keep robing from me

2 years i purchased a laptop from blue hippo and i paid it off and they promise me my free item a TV,a printer,and my 300 dollar rebate back.They said i didn't default in my payments so they was going to ship my items i called and sent letters and got the same result placed on hold for 45minutes then the representative said that it would ship in a few days and it turned out to be 2 years and i still havent received anything.I am tired of being lied to everytime i call.I just want what was promise to me and not having to deal with them ever again.

I paid at total of $1,290 dollar and never got nothing so I stopped payment and asked for a refund they said it had to be a store credit ive tried using my store credit and was told to pay shiping and handaling seprate so i did and still have not gotten nothing

I was already strugalling but now im just in the worst situation behind on my home loan and knowing I have 1,290 dollars that i cant even use to help me orderd some thing to use my store credit to sell it for money but cant even get nothing from them to help my self out

they took several payments and sent the computer and extras that it comes with. they have over 1,000 dollars of my money and won,t return my money or give me all the equipment they promised

On Jan, 18th,2008 I signed and agreed,on a contract with Blue Hippo to purchase a Computer. I paid the sum of $99.00 down payment, and agreed to pay the sum of $35.99 weekly for thirteen weeks before the Computer could be shipped to me.I made Twenty-Four consecutive payments, and lodged several verbal complains by phone, but I have never receive my item, all I EVER GOT WAS PROMISES. I then advised my financial unit (Bank) to cease all payments to Blue Hippo in August 2008.I made several phone calls to Blue Hippo for a full refund of my $944.73, but got no satisfractory results.Could you please investigate this matter, because this is a scam.

To date i have not recieved my computer from Blue Hippo. I have paid a total of $1488.61 to Blue Hippo and to no avail., i do not want a credit I want mymoney back ASAP.

Todate i have not recieved my computer from Blue Hippo. I have paid a total of $1488.61 to Blue Hippo and to no avail., i do not want a credit I want mymoney back ASAP.

Blue Hippo took 938.00 out of my checking acct and did not ship me a computer. I stop them from taking more money out of my account. They told me I had to take a store credit but had to send them a money order for shipping and handling. I sent them a money order and it has been two and a half months and they still have not shipped anything to me and it is impossible to get anyone on the phone. So now they have more money from me. And I still don't have any product.

Back in October 2008 I heard an ad on the radio about getting a brand new computer without a credit check. Like so many others I still haven't received a computer and its been 13 payments of $79.98 debit from my checking account bi-weekly. Everytime I call Blue Hippo they tell me that their waiting for a shipping date thats crazy all I want is my money back $1059.74

I ordered a laptop at first but stopped payment and asked to receive a sonicveiw PC monitor instead. They said O.K. just send us the shipping and handling, so I did and they never sent the monitor. I call customer service and they said they were waitind for money oreder to clear, that was two months ago.

In December I fed up, so I cancelled my order and I had already paid about $740, they said I will not get a refund only instore credit, with much frustrations I decided to just order from the website and end it with bluehippo, but it didnt end there, the money i have in the account must use towards the mechancdise only, so I had to sent in another $69 for shipping and that was in Jan 2009. Its the last week of April now and still I haven't get anything.

I have all my documents/contract. I can show that i HAVE PAID THE PROGRAM IN FULL. Blue hippo has yet to fulfill there part by sending out the computer. All i get is a bunch of lies when i call the 800 number.

well i purchased a cpu from them over 1yr ago. i have made every payment and own them 0$. in fact i was only supposed to pay $1700 and in the end i have payed $2490.00. i still haven't got my cpu. they never reported my credit with them and i can never get anyone to answer when i call. in fact i sit on hold for around 30min then some how get disconnected every time. and before this they would tell me its ok u should have your cpu any day now they been saying that from 7/08 till bout 2/09. now i can't get ahold of anyone.

Then I even attempted to purchase $125.00 of their on-line products and to date I recieved what every other sucker who fell for their [lies]. Can you help me get my $125.00? Oh! I forgot to mention, I am partially paralized.

I entered into a contract to purchase computer with company with the understanding will be shipped when reached paid half on computer off which I did never missed a payment and of months of many phone calls lots of stress still no computer. Contacted company to request a refund and was told was not allowed but could pick any product wirh credit I have. Not interested in anything at this point by a refund as I am so frustrated here just want my monies back.

I struggled to make payments on time and to date I have made 1,250 dollars in payments and still nothin. Needless to say very stressful not getting any results with frequent phone calls and many requests to speak to manager to be told there was not any on staff! What is that all about? Feelin Fed Up Here.

I started making payments on 9-22-08 and have continued to make them until this week when i still have not recieved my computer or the gifts they said i was to recieve after 3-4 payments. The payments are electronically taken from my checking account every week in the amount of $99 for the first payment and $34.99 a week since. I've tried to repeatalively contact them and have been hung up on and on hold for about 2 hours with no solutions. I;ve tried to cancel but there isn't any way that i have found to do so. Ive now put in $973.75 and have no way of getting my money back and the computer.

I've paid in $973.75 on a computer that my wife needed for her stay at home job. I'm providing for my family with 2 small children on my own right now and its becoming a major stress on my marriage and our income. I had to pay for my wife to begin working with Mary Kay and she needs to be able to send information back and forth with them and her orders were supposed to be done online also. We cannot afford to keep paying into a scam that takes away from our children.

i order a laptop but change me mind because price was too high. my $99.00 was already deducted out my account and the required day of getting my money back was pass due. i then decided to purchase a camera paying a balance of $22.00. i then send a money order via ups which was received on december 12th. after several months of phone calls and emails i have yet to receive my camera or money due to me. at this present time i would like back my money. how can i get help doing so.

I ordered a laptop computer from them. I met all the criteria as far as payments are concerned and never received the computer. I finally cancelled the laptop order and ordered an LG T.V. The money I buiklt up in the account should be used for the purchase. They are telling me that the purchase amount is covered by my account funds, but I have to send additionasl funds to cover the tax and shipping. I have enough money in my blur hippo account to cover all expenses.

I have contibuted approximately $1100. and have not received any merchandise. They kept telling me my computer was going to be shipped any day and that never happened. I realize that my money is probably long gone. I just want to prohibit this company from scamming other individuals.

I entered into a contract with Blue Hippo in October 25, 2005. The contract stipulated that I would pay $99.00 and then $41.98 a week beginning December 9, 2005, until balance is paid in full. The contract included: Intel Celeron Processor, 2.5GHz, 128MB SDRAM Memory, 40 Gig Ultra Hard Drive, 17 Color Monitor, Stereo Speakers, Desktop 2005 E, Upgrade Pack 1, $500 Gift Card (FREE), TV and 3-in-1 Bundle (FREE). I reconsidered after the initial $99.00 payment was taken and wanted to cancel the contract.

I contacted Blue Hippo and they then promised the $500 Gift Card (FREE) to Wal-Mart if I maintained the contract. I did. The computer was received in a timely manner. However, the rest of the promised merchandise was not delivered: Upgrade Pack 1, $500 Gift Card, and TV and 3-in-1 Bundle. The balance was paid within 13 months and I still had not received the remainder of the promised merchandise listed above.

I called customer service approximately 8 times. The same response was given each time, It's on its way. As of 2008, I stopped calling realizing that the rest of the contract was not going to be realized. I would like to have the contract fulfilled. If not, I would like to be refunded for breach of contract.

Blue Hippo's failure to complete their contract has stressed me out and waisted my time and money. I have had to repeatedly contact the company and deal with their lack of results. By now, I could have bought all of these items separately and been ahead of the game. I have been setting up a home office for my business and need to have a printer for my business. Not having the printer as promised from the contract has caused me to pay for services that I could have done for myself and delayed many projects.

I phone ordered laptop computer. aranged monthly pauments from checking account. co made decuctions. failed to provide any paper work or product. failed to answer complaint line. failed to concede to the state attorney genreal's office. failed to provide an adress working phone number or valid constmer service link on their web site

I lost money. I recieved no product

I was told that I would get the laptop in 3 to 4 weeks. Then I called them and asked them why didn't recieve the laptop yet and they told me it would be 13 weeks. Cancelled the order and was told htere was no refund. I think that people are being ripped off, and I would like my money back.

Entered a contraco to purchase a Dell Computer on February 23 2008. Followed all instructions accordingly. Item was compleely paid off on February 27 2009. Documents require a 4 to 6 week period for delivery of said item as well as some free gifts. No one can seem to be able to give me a shipment date. 6 1/2 weeks have passed since my account has been paid.

PLEASE provide me with information as to what I can do. I've paid a total of $1,918.00. I think I'm entitled to my product. Thank you! I'm out $1,918.00 and have NOTHING to show for it!

Ordered a Laptop 3 years ago. After 2 years the Laptop was never shipped. Called several times to ask where it was. Call again to cancel order. Informed they can only give me a store credit. Used store credit to purchase LG50PMLM TV. Informed by them in a letter dated January 9, 2009 that my TV would be shipped in 3 weeks. Still waiting and still calling every week. They just say to be patient and product will be shipped.

I am now set back $2500 and can not received a cash refund. I want my money refunded.

I ordered a computer and I cancelled the order before the cut off date this was August 6, 2008 and it is now April 13, 2009 and everytime I call customer service they tell me that my refund has to be approved by their management and they have said this everytime I call. At first they said it would take up to 45 days and now they say they don't know how long it will take for me to get my money back. If someone can help me I am a single Mom and I really need my money

My account went into overdraft. and mental distress on me and my family.

I have been dealing with blue hippo for 15 months and 1,550.00 later and no computer.When I call after a 45 min to 1hr the person on the phone would say it will be sent any day. I could use my computer or my money. I feel like all this company does is take peoples money.

They have been debiting my account for the funds for my laptop they have taken over 1,000 and I still have not received my merchandise. Everytime I call customer service they tell me your missing paperwork. I mailed and faxed everything in and they said they didn't receive it. When asked to speak to a manager or supervisor they say no one is available. I asked if they give refunds they said no. I don't know what to do now to get my money back

I seen Blue Hippo comercials on t.v. advertising computers @ what seemed like a good deal @ the time. I contacted the company & proceeded to purchase a computer w/ a payment plan. When the intial payment was due my banks computer systems were down because they were updating their computer systems. @ the time my financial institution was Priority One Credit Union. I explained the situation to Blue Hippo & they stated that there was nothing they could do because their computer system automatically deducts the bi-weekly payments. Blue Hippo also informed me that my account would go into default. I had no control over my bank updated their systems nor was I aware that that was going to take place @ that particular day.

Blue Hippo said they were going to do an investigation to see if what I was telling them was the truth. That took another month and a half to complete. After the investigatiion was completed. I was told if I made two more payments my merchandise would be shipped. Once again it was a hoax. I have been thru so many obstacles and run arounds w/ this company. They refuse to refund my money & told me store credit was available. I finally elected to use the store credit to be done w/ the company & was thrown for yet another loop.

Despite having over $1200.00 in store credit, I was told that store credit only covers the merchandise & that I would have to send a money order to cover shipping & handling. I sent the money order Priority Mail w/ the U.S.P.S. on March 5, 2009. Blue Hippo stated that they recieved it on March 18, 2009. I contacted Blue Hippo on April 6, 2009 to check the status. I was told to be patient because the money hasn't been processed. This is very frustrating because they claim that they don't have a coorperate number nor are there any supervisor available to speak with.

I have sent e-mails to their so-called online customer service reps., but have recieved no responses. @ this point I really need assitance dealing with this company. I believe they have no intentions on sendind me any merchandise. Someone please help me put an end to this situation.

The consequences are i am simply not happy with this company @ all. I really need a computer in my household. This has been nothing but an inconvienance. In this time of economic struggle this company should be ashamed to scam people! Ihave high blood pressure & ulcers. Dealing with Blue Hippo, definitely isn't helping ny situation.

I ordered the new Dell computer by phone after seeing a mail flier back in October 2008. I was told that after the initial payment of $99 and 13 consecutive payments, I would receive the merchandise within 3 or 4 weeks. I have yet to receive anything even my emails I have sent to them through the website. It said that one could talk to a live rep on the website, but there is no way that could be done, no prompt or anything.

I called the 800 number and when I finally got the operator or rep, he said the computer is ready to be shipped. That was two weeks ago!! It's taking my money through my checking account. Should I stop my bank from sending money to them electronically?

I am very upset and it's stressing me out physically - insomnia, tinnitus, Meniere's Disease. With all the doctor's visits and MRI's, it will be financially burdensome in the near future.

I paid off the Computer, Blue Hippo said it would be 4-6 weeks before I received it. 8 weeks later I called again, Blue Hippo said it was in transit. As of now 4-5-09 I still have'nt received my P.C. Thanking you in advance for your help, concerning this matter.

I have made all of the required payments for my computer to be shipped without being late once. I was told that my computer would be here within 3-4 weeks well needless to say that time has come and gone and I am still paying on a computer that I do not have. I tried calling the customer service and all I got was a huge run around they could not tell me if the order had even been placed or when it would be. so I asked for a supervisor and I was told that the supervisors that were at that call center had no knowledge of the company itself that the supervisor was there strictly to make sure they showed to work on time

I repeatidly requested a supervisor and the CSR refused to patch me through to one, after that I asked for a number to the cooperate office and once again i got a run around the CSR said all that was availible was a fax number. By the the end of this conversation i got no information and a load of frustration and fear. I am at a loss I was told that I would lose all the money I had invested if I chose to back out. I need help the company is still pulling the money from my account and I have no computer to show for it I have met all the companies terms and conditions and yet they are not following therough with there end. On top of this they have changed the model of computer I am supposed to recieve three times and each time it's a model of lesser value I don't know what to do I have addressed my concerns multiple times with the company and each time I just get a huge run around

at this point I have lost $800.00 and they are still pulling from the account

I have purchased a laptop through Blue hippo on 12/31/2008. I have payed over 800.00 and sent in all documents, following their instruction to a T. I yet to recieve my laptop. They are still drafting $70.00 from my account every two weeks. I have called customer service numerous time and have waited on hold for at least an hour with no reponse as to how long it will take to send my laptop. They only say they are waiting for a shipping date. This is very unprofessional and very discouraging. Why is this business still operating, and why hasn't somebody taken legal action.

I placed an order to BlueHippo for a computer for my granddaughter for Christmas in December 2008. A representative informed me that I had to open a bank account, so they could withdrawl a $100 payment from my account. Then, they said I would recieve my computer.

I later called back to check the status of my order. It was then that they gave me the run around before I was informed that I would have to make 8 more payments before I recieved my equipment.

I then canceled the order and they said they don't give refunds, but they can give me online credit. I said okay that's fine. I purchased a printer online, but I still had to send in a money order for $19.81. But, I still had online credit left that I never got to spend.

Here it is a couple months later, and I have not recieved any type of notification or my printer and I have tried unsuccessfully to contact BlueHippo.

In result of this, my money has gone to waste. In these hard economic times, I can't afford to just throw away $120.00. I'm on a fixed income and had to borrow money to get my granddaughter her computer. Now, my account balace stays negative, and I'm behind on my bills and payments and it is very hard for me to catch up.

I saw the tv commercial, called the number, talked to a sales rep, he didn't explain anything on the agreement that came in the mail a week later, he gave me the total cost of the computer and I asked when it would be shipped, he told me it would be shipped on March 23 2009, all I had to do was give my checking account info and make sure I had $99.00 available so they could ship the computer,

a week later I give an agreement asking me to pay 13 weekly payments and then they will decide if I qualify. They did deduct the $99.00 from my account, I've been calling them 2days now, they will not come to the phone. I was on hold for 1hour and a half.

I signed up for this blue hippo computer deal. I made all my payments on time. I have all my paper work. But it was paid in full and I still have nothing. No computer no free gifts. All i have is a checking account that is minus $2100.00. And I cant reach anyone in this company

Well aside from feeling robbed I feel like i have been laughed at. Taken for granted. Stolen from. I am a single mom trying to get two kids thru school and this was a xmas gift for my son and I paid it off by 11/11/08 amd still nothing. It is very emotionally draining me. and my son still has no computer

Blue Hippo refused to send my computer for 3 months after having completed paying it off. There was one excuse after another. You cannot talk with a person unless you stay on hold for an hour or more. They claim it takes 5 days for them to receive a fax from you.

I perchance a computer and I was told when I pay it in fill I will receve a free 20 tv and 300,00 in rebate. the computer was pay in fill on 11/16/2007. I have not recve the tv or the 300,00 rebate.

Blue hipp took my 2500.00 and didnt send me my computor or free gift. Pls help me get my money back, They wont do it dont know what to do.

iplaced a order with blue hippo in may of 2008 they have been taking money out of my account every week and i slling them and i get put on hold for hours i do not no what else to do i paid for the whole computer and they are still taken out money so please tell me what i should do know thank you jan

bluehippo my acct has been taking money from my account since jan.29/2008. they have taken 2,5049 but still i have no computer. i have called them many many times they always say i am on the prioty list. i have contact the better bbb. they advised me to contact the attorneg general. thats what i will do next.

i am in emotial shock to think how these people is on t.v. still telling lies and taken advantage of poor people like my self. i known i have age because of this awful situartion

i called them,set up a plan.i post dated acheck for $99.then i called back,after i received the paperwork in mail,i decided it was too much $ so i called to cancel the order.i never received my $99 back& i need my money back.this happened in 2005 or 2006.so can you help me to at least get my $99?

well, i never received anything &they took my $.

I spoke to a marketer and after reading the information, I did not send any paper work back an requested my 99.00 back, they started debiting my account biweekly until Dec, 2008 when I was finally able to get them to stop by purchasing one of there computers, they said they needed 40.00 for shipping and handling, which I sent by money order as they requested. I have yet to see a computer, as of today one of their employees told me it would probably be another 2-3 months. This is for a tower only!

$500.00 paid and no product,

Ordered a Desktop 2007B on 06/15/2007 order Id 312604 total amount $2,178.48. First payment of $99.00 was debited from my account at Bank of America acct on 06/15/2007. 23 payments of $39.99 continued on a weekly basis until I closed my account because my bank stated they could not stop payments from being debited. And I had not received computer as promised. A total of $1018.77 was debited from my bank account and they would not refund it. but did tell me i could purchase something from their store off the website.

So I place order 501189 for a HP 2133 Mini-Notebook at $640.25, which they then told me $594.68 of my balance would go towards this and I would have to send in a money order for $45.57 the shipping which I really didn't understand when they already had $424.09 of my money. But I sent the money order on 10/03/2008 and everytime I log on the website it shows that it still isn't posted. and everytime I call i am put on hold for an hour or 2 only to be told I have to wait til it is posted and today is 03/27/2009 and I just got off the phone with them and it still isn't posted and a rep told me that there isn't a time limit and I can't speak to a supervisior. My account number is 3873347 I also reported them to BBB but they never responded so they couldn't help me. nsf fees

Hello, I orderd a lab top through blue hippo funding alittle more than a year now. They said i would have to make 6-8 payment and then they would send me my lab top. I paid 27 payments and havnot recieved my lab top or the free gifts I was promised. I have spent at least 30 phone calls to them at 30 mins a call on my cell phone, and they always give me the same answer. Just wait longer. I dont want the lab top any more I just want my 2500.00 back but they wont do that. Can you help me pls.

I needed a computer for and work. I'm 22 and don't have a lot of money so when I seen the blue hippo ad, I thought wow I can get a copmuter after paying 512.00 dollars I lost my job. I missed only 1 payment. I got another job about tweeks later. I started getting paid on a different schedule. After calling and calling and staying on hold for one hour. When some one finally came on line they were rude and hung up. I stopped payments and ordered a desktop wit my money I already paid. I never got it I sent money order for shipping and got nothing in return. I just want a computer someone please please help me.

I set up the payment plan for a computer and have paid since June, 2008. Was to receive the computer in Oct 2008. Have emailed and called. If I do get a response I get told they are referring it to management of which do not take phone calls. I have paid $1500.00 and have not received the computer promised.

This computer was to help with a new small business for my husband and I. Now I have to do the books somewhere else. Also, the financial investment could have been used in our business if I would have known that I was not going to receive a computer.

I, like many others, saw Bluehippo as a great idea. I didn't even mind the idea of waiting several months for my lap top. I am a single mother trying to work through school and I needed it. Everything was ok untill they changed the way they remove money from my account. Instead of the bank drafts that were collected on fridays, they changed to a electronic check and submitted it a day early and caused my payment to be returned. After (as any current customer knows) 2 hours on hold (I only have 300 minutes) I reach jamill who told me how it was the banks fault they were not suppost to deposit it till friday and that I needed to call the bank.

Of corse after the ridiculas call to the bank (as common sence would tell you they were not responsible for the fact that Bluehippo submitted the payment early), and the could not even refund me the over draft fee because, even though it was the incorrect date the bank has no way of knowing the terms of my contract and I authoriesed the payments. I called Bluehippo again and after only an hour (I lucked out) on hold Lisa (the ruddesest and most unpleasent I ever delt with) refused to cancle my account and instead hung up on me because I would not allow her to take no accountablity for the companies actions and allow her to instead blaim the bank.

I personal believe that they do this intensionaly to prevent customers from receiving their free gifts because they default on the payments when in acuality they broke the terms of the contract by taking money out on the incorrect day. If anyone has had this happen and knows how to take action let me know please I have lost out on money that could have been used to deal with a respectable company and I still don't have the computer I need for school.

I can not believe that a company that does business this way will last since I have told every person I can even complete straighers to never never never use Bluehippo I just would like a oppertunity to force a little accountablity to a company and a owner who could care less about it's customers (if you question that statement spent 2 hours on hold waiting for the customer service experts they employ)

over draft fees, damage to my credit, over 300 in money I can't get back (even though they broke the contract not me)

I paid a computer completely off with Blue hippo and never receive the free software bundle,the plasma17screen tv, or the $300 rebate my bill was paid out in 2007 before time and it's been 2 years. I haven't yet to receive any of these things. Everytime I call they tell me to allow 6 to 8 weeks for delivery.

Now it is March 2009 and I'm want something to be done.They are still running ads on tv now about this but you never get what you paid for.Can someone help me get my things or a refund. I think after waiting this long I should be entitled to something back. I paid every payment ontime and never defaulted on a payment.

At that time my husband had left me and it was very hard to pay this and the rest of my bills alone.

Well like so many people on your web site i too have made all requirements to recieve my so called Dell laptop, but have not recieved nothing, i have called numbers of times but still i get now answers.. just the same old you will recieve it in 12 to 14 weeks, here its been atleast 2 months since i was told this. I have never missed one payment and guess what, they are accusing me of missing my most recent payment on March 13, 2009 which is entirely wrong.

My bank records show that blue hippo tried to withdraw there money late March 12, 2009 when my payroll desposit wasnt deposited into my checking until 12am March 13, 2009, my schedualed withdrawl with blue hippo is every payday which is in fact every two weeks, even there online statement of mine says March 13, 2009 was the schedualed withdrawl for my most recent payment, but its marked as missed, this has to be some kind of sorry attempt to withdrawl the money early so they can say they tried and failed to get there funds which by there own words will default me from recieving my free gifts as well as laptop. My bank records show that the funds have always been available for blue hippo's withdrawl, but here i am still waiting and filing a lawsuit against the company in order to recieve my laptop or refund my money immediately.

For there attempt to withdrawl money early and off schedual, it costed me bank fees that were un necessary fees, not to mention i have been faithful in making payments and now i start to call for my computer and all of the sudden im defaulted by there own scheme to act as if the funds were not available. as of right now me and my wife are living paycheck to paycheck, its very wrong what blue hippo does to its customers, with horrible communication skills and absolutley never any answers. i'm left in the dark with all the mess of there fonie dream of renewing ones credit by helping.

Well like so many people on your web site i too have made all requirements to recieve my so called " Dell laptop", but have not recieved nothing, i have called numbers of times but still i get now answers.. just the same old you will recieve it in 12 to 14 weeks, here its been atleast 2 months since i was told this. I have never missed one payment and guess what, they are accusing me of missing my most recent payment on March 13, 2009 which is entirely wrong.

My bank records show that blue hippo tried to withdraw there money late March 12, 2009 when my payroll desposit wasnt deposited into my checking until 12am March 13, 2009, my schedualed withdrawl with blue hippo is every payday which is in fact every two weeks, even there online statement of mine says March 13, 2009 was the schedualed withdrawl for my most recent payment, but its marked as missed, this has to be some kind of sorry attempt to withdrawl the money early so they can say they tried and failed to get there funds which by there own words will default me from recieving my free gifts as well as laptop. My bank records show that the funds have always been available for blue hippo's withdrawl, but here i am still waiting and filing a lawsuit against the company in order to recieve my laptop or refund my money immediately.

bought and paid for the computer since september of 2008 and still haven't recieved the product yet. Am told it's a problem with upper managment. And now they say I still owe them 4 dollars and 4 cents.

Loss of the almost 2000 dollars, had to buy another computer, and the lost minutes on my cell phone waiting on hold. I could of investd that money or put it in a savings account for my childrens education.

bought and paid for the computer since september of 2008 and still haven't recieved the product yet. Am told it's a problem with upper managment. And now they say I still owe them 4 dollars and 4 cents.

Loss of the almost 2000 dollars, had to buy another computer, and the lost minutes on my cell phone waiting on hold. I could of investd that money or put it in a savings account for my childrens education.

I called to order a computer do to an adverstiment I saw in TV. they I greed and they let me know that I had to have a checking account because they were going to be taking the payments from my bank account. i agreed. they said after 13 payments i was going to receive my computer. time past and i never received anything. i called and they said that i had not sing some documents. i told them that i did not received. them i gave them my fax number and i sign them and returned them

time past and nothing. i called again. i eas really mad so i told them i wanted to cancel the order and they should stop getting money out of my account. they had already $1,335.00 of mine when i cancel. they said that due to the paper i sign i was not going to receive my money back. i only was going to have store credit. so I believe the i order a TV and i still had to send 105.01 for shipping adn handling. so i did.

the money order was cashed in February 11, 2009 and i still have not received anything from them. everytime i call i have to wait for an hour and just to hear them say you just have to wait. I was five months pregnant when i did this mistake. my daughter is going to be one in April and have received anything back from them. tehy still have my money.

It is really stressful. I suffer from highblood presure and everytime i talk to them i just get sick. it is unbelivable. i could be using the money to buy clothing for my kids.

I started with Blue Hippo in April of 2008. I paid the 99.00 down and 34.99 per week. I called about my computer and was told I had to sign some papers. Well I received the papers and sent them back. I was then told it would be 6 weeks before it would be shipped, during this time I'm still making payments. I contacted them several times but was given a run around.

In December I told them I wanted to speak to someone higher up that's when they became rude and cancelled my account. They also informed me that I could not get a refund but I would have a $1300.00 credit in their online store. So I tried to do that and got screwed with that. I ordered an mp3 player and had to send a money order for $19.50 to which I never received my mp3 player nor my money nor an explanation

My wife was starting her own business and she quit her job around the time the computer was supposed to be there and we ended up having to borrow and finally purchase a computer but by that time there was business lost because she couldnt receieve her information in time.

I was going to get acomputer from BlueHippo. i gave my checking acct. no. &decided i didnt want nothing from them. I never returned my written consent form.Recently i just found out they took 1,148.40 out my checking acct. i have never received any thing & they wontt answer my calls

i kept coming up insufficent in my checking acct. & didnt know why as i dont check my statements carefully. I just want my money returned.

I had a contract agreement with bluehippo and paid a 132.00 non refundiable charge and set-up an 46payment at 40.00.first was on monthly basis but then when writing contract and spoke with the representative became weekly automatic withdrawal from my bank account. My account was over drawn due to their processure and we had several conversation in regards to their not taking the money out on time plus was taking on weekly basis.

The problem started with overdrawn account once over an amount of 1800.00 was paid and there fore my bank account was close. I did not hear from bluehippo any more in regards to the 1800.00 paid toward the computer. I then called Gateway computers complainting about not being able to use or get my computer. Gateway immediate states that they have no dealing with customers of bluehippo and that they were just allowing a agreement with them and that I need to talk with bluehippo.

On several occassion I had tried to make contact with bluehippo but the given number appears not to be operational there was no answer no matter how I tried to schedule appropriate office hours. THis agreement was made in 2006 and now it is 2009 I have not been aware of the class action suits not complaints other individuals had experienced.

I order my computer in October 2007. I made a initial payment of $179.00 and my account was drafted $79.00 biweekly until the computer was paid in full. And I still have not received my computer as of March 2009. I have made a number of calls to Blue Hippo requesting either the computer or my money back. After not hearing anything I called back and was told that I need to allow more time, I asked why, they said it takes 4 weeks to complete the ordering, So I allowed this time and called back only to be told that all my payment and paperwork is in order and that they are putting a rush on it and emailing the manufacture and for me to call back and check the status.

They stated the computer would be shipped with in the next 4-6 weeks. The company keeps transferring me to different agents and the end result is always the same. I also contacted the BBB in South Carolina and they refereed me to the BBB in Maryland. I was the informed that Blue Hippo had over 1400 complaints in Maryland alone. I also spoke with my bank and they told me they were only able to be refunded $237.00 because the transactions were authorized.

In these tough times it is very hard to saving money and you have companies scamming honest people working people out of their money. If I cant get my product I would like to have my money back so I can purchase a computer for my children.

Called Blue Hippo and set up account with payments for a new computer then wanted to change my order to a different computer. Called customer service dozens of times only to be left on hold. Called the sales office that originally set up my account and was told everything had to go through customer service and they could not help me. Have been put on hold many times with no one ever picking up. Online service does not allow you to cancel anything.

Everything has to go through customer service department that if you get the least bit testy after being on hold for hours, they hang up on you. Extremely bad customer service company to deal with and I am very fearful I will never see my $1,100 again. Cannot get my order cancelled or a refund of my $1,100.

I started buying a laptop from Blue Hippo June 2008 I was told after 12 payments I would receive the laptop and continue the payments until it was paid off. After I didn't receive the laptop after 12 payments I called to see what was the problem they gave me the run around I got someone on the phone and I decided I wanted my money back I was told no refunds I had to buy something from their online store. I did that and also sent in a $66.40 money for shipping that was 12-15-2008 I have not receive anything. Can you please help me?

Signed up to purchase computer with Blue Hippo and has been making weekly payments of around $65 dollars weekly. Well, ran into financially difficulty and decided to stop the purchase, read on the website that says that as long as Blue Hippo has not placed an order for your computer you get your money back garanteed.

So called the company and asked had my computer been ordered and was told no, so I asked to cancel my account and return my money. I was told no they don't die returns, well I explained that the website says that as long as an order for the computer has not been placed you can get your money back and again the rep told me there is no refunds. They did agreed to stop debiting my account but refuses to return me my money.

I have called this company several times to request that they return my money and have advised them that their website states that they would return your money as long as no equipment has been orded and still no results.

I order an computer from this company.They told me after i make two or more payment. I will receive my Laptop computer. So i made payment never receive computer.So after that they was going when it wassn't time for my payment. So i get tired of this company. SO i ask for an refund.So they told me that they don't give refunds. So they said i can only order something else off their website. I paid $203.00 in all for the computer.So i went on their website and order an 19in Flat screen TV. So they said i would have to send the remaining balance. Before i can receive the TV.

So i went and got an money order for $87.00 and mail it to them. so i waited for about and week in a half and call to see was money order receive. So they said yes and that i will receive TV in a week. So it has been 2 months. Every time i call blue hippo they keep you on hold for about and hour in half. They when they do come to the phone it's alway the same story. Weeks after weeks. You will receive TV in a week. This company is an scam. I want my money back and time i lost for trusting this company and worrying about this.

It has cause me to have headace thinking about my money i don't have to waste. I'm an low income person. Don't make much on job.Then i had to pay the bank for this company went in my account when they got ready.

On there website that saying they will send me a computer for $99.00 and I never gotten it and they are debit my account, They also send me an email saying they have sent the verfication and no computer I see that they was fine by the FTC but I did not know this at the time

In december of 2007 I placed an order for a new ultra desk top computer. payments were to electronically be taken from my account for a period of 12 months to be made every two weeks,I was told that after 6 payments i would recieve the computer,after 6 payments and i recieved nothing i stopped payment for a short time because i was contacted and persuaded to restart payments so that i would get the computer,I did that and have since payed 1,300 toward the computer of a total of 1,699 and have gotten nothing.

I have contacted them on numerous occasions and have been lied to each time. alot of the time i am on hold for an hour or two and all they ever say is it will be here any day. This is very stressful and I cannot believe that a so called company can spdo this to people.Here it is march of 2009 and still no computer. Lie after lie,after lie is what i have gotten and do not know what to do.

I made an agreement with BlueHippo in May 2008 to recieve financing from them for a laptop. When I called, they said I needed to pay a $99 down payment and then it would be around $46 every two weeks for a certain amount of months. When the 13 payments were recieved they would order and ship out my laptop. I have made all the required payments on time and I have paid about $1,043 to BlueHippo and have yet to receive my laptop.

I called and called and called, but eveyone keeps telling me the same thing, Give us a little more time or I'm going to put your account in rapid deliver status. I'm sick and tired of it and when you sign up, they don't tell you that you can't get a refund back, you don't get that information until you receive your contract papers. I want my cash refund back that I paid them.

Dealing with BlueHippo has been a stressful procedure. They continue to take my money and I still don't receive my mercendise from them as promised. I've even had a few RUDE customer service reps. I could really be using my money for something else.

I have been paying for a 2009 laptop since august 20008,and still haven't seen my computer yet.They gave me a ship date of dec. 12,2008.And nothing has showed up yet.they keep telling me oh it's due to be shipped just be patient.I'm almost done paying for it.I'm suppose to get a free printer and free digital camera plus $350 rebate once done paying for my order.

It takes 20-30 minutes hold time to speak with someone.And they all say the same thing,Just have patience your computer is due to be shipped soon.They are taking money out of my acct. every 2wks and it is now the middle of march and nothing!It will cost me almost $2000 which I can't afford for them to take advantage of me like this.My husband is out of work and we live pay check to pay check.Please help me!

On February 2, 2008 I call Blue Hippo because I needed a computer and they said I could get one without credit check and their would be free gifts and a a 300.00 rebate. They told me to pay a fee first of 99 dollars and I did on February 4th. They would set up payment to come out of my checking account each two weeks (45.99).

They said I would recieve my computer in 13 weeks. I told them I needed the computer before then and was it any way I could get it sooner. They told me to pay six weeks up front so I paid 275.94 on February 11, they said in seven weeks I would recieve my computer.

After seven weeks it did not come. So I started to call and email them. They continued to tell me it was on the way, by now it was April and I still had not received a computer. I continued to call and email them.

Finally seven months later I received the computer. At this time I was not pleased. Soon after that I recieved a letter that one of my payments did not go through. After checking my account I had miss calculate my money and one of the payments did not go through. So I call and they gave me a number to try and explain what happen. When I finally reached someone they told me too write a letter and tell them my problem and maybe they would except my explaination. I did this because they said I could not recieve my free gifts (colored printer, flat screen TV and the 300 dollars rebate)if I miss one payment.

I recieved their answer after one month. They told me to read my contract and due to the facts, I did not quality for the free gifts and rebate. I wrote them back and tried to explain to them that they did not honor what I was told about recieving my computer on time either. I never did hear from them anymore. I tried to send the computer back, but they told me I couldn't neither could I get a refund. They continued to take money out of my account. They said if I stopped payments, they would send it to a collection.

As of January 13, 2009. I have paid them 2,490.00 for a computer I could have purchased for less than a thousand. I am irate and hurt about this situation, I am just a working grandmother. I wrote the BBB and they took my complaint. They tried to contact Blue Hippo but did not recieve any response from. I have contacted the Attorney General in Nashville TN. I did want to let you know about my situation, after reading what they had done in 2006 and it is still happeninging in 2008-09.

i paid $2200 for a low end desktop and was still to receive a printer and 27 flatscreen tv everytime i call they tell me 6-8 wks i finished paying in july 08'

i'm a senior and on disability so i don't have money to throw away. i had to close my bank account because i'm not sure what else they can do with my information. every week i'm making a phone call to bluehippo to get my stuff.... no luck!

I had signed up for a layaway program on a computer that blue hippo was offering june 24, 2008. I was suppose to pay 13 week before i would received the computer. I had misplaced the paper work and called to ask if they can remail me the paperwork so that i can receive my computer. i received the paperwork and mailed it the first week of december. they told me that there was one more form that they have to mail out to me once they receive the initial paperwork.

5 weeks went by and i still did not receive any new paperwork. so i call up the customer and just trying to get through it would take 45 minutes to 1 hour just to talk to a customer service rep. after three days i finally got to talk to a rep and they said they would mail the forms out and email the forms. the next day i checked my email and didnt receive the email, so i waited about 2 weeks for the forms to come in the mail and they sent me the paperwork i had already sent them. so i called them back late january early february and when i finally got through i ask them if there was anyone else i could talk to so i could just cancel the order. they said no one above them talks on the phone with customers and that if i wanted to talk to them i would have to write a letter and it would take 2 to 3 week to respond to it, and if i want to find out what they concluded to i would have to call the customer service number back to find out the answer. so i asked them to send me the paperwork out again and again i never received it.

mid february i called them back and told them i just want to cancel and that i will close my checking account if they wont cancel it. as soon as i said that they said they would transfer me to another rep. that when they put me in touch with a senior rep and he tried to onvience me to stay with the program by offering me a lot of extras for the computer. i said i wanted to just cancel the program. then he tell me that they wont know my balance that they owe me for another 2 weeks. which kept me from ordering something off there website with the store credit that i would have. then he said i would have to mail in the shipping and handle for whatever item i order. but if the item was more then the store credit i would be able to pay for it online. that is when i started searching for a organization that may be able to help me and found out that its been happening to people all across the country.

Like most, paid in full over 1400.00 and the Blue Hippo customer service keeps saying its in shipping. They have had my hard earned money since Jan.9th 2009.Very worried now since reading about lawsuits back in 2007. How can this so called company still be in business. My product to recieve is a JVC LT 42"x579 LCD HD TV. Please Help

Like most, paid in full over 1400.00 and the Blue Hippo customer service keeps saying its in shipping. They have had my hard earned money since Jan.9th 2009.Very worried now since reading about lawsuits back in 2007. How can this so called company still be in business. My product to recieve is a JVC LT 42x579 LCD HD TV. Please Help

Been dealing with this for over a year now just want the tv or my money!

I heard the advertisement on the radio. I called to the number. They told me that I need to pay $99 down and $79 bi-weekly. They told that after I filled out the paperwork that my computer would be delivered. Four payments later, I contacted customer service and they told me i would not get a computer until I made 13 payments. I told I wanted to cancel and I want my money back now. They placed me on hold, and hung up. I called again and I was told I would not get my money back that I could purchase their products online with my money. I try to go online and the website does not work. Now my money is lost for good.

Blue Hippo had promised me a computer, with an extra camera and printer upon all paid- consecutive payments. After the first payment I made of 99.00, I was over-joyed to hear that I would soon be getting my computer as promised. This was false. I was sent financial and layway documents, telling me that my computer would be within 3 weeks. I am frankly tired of this. My account is over-drawn, I cannot afford this kind of "luxury" that BlueHippo seems to America needs. If I wanted to waste my money, I would have put out a loan for a better computer. I would have been much happier, and not in MORE debt then I started off with. BlueHippo will not contact me back.

I bought a laptop thru Blue hippo,with a stipulation that if all my payments were on time they would give me a $999.00 rebate, plus a camera and a printer. I have got documented proof that all my payments were on time.When I call customer service I usally have to wait from a half hour to an hour before they answer and they have been telling me that 12 weeks after final payment I would receive the rebate and the gifts.Nowhere in my contract have I found any such statement.It has been 15 weeks and nothing.I havent been able to contact them in the last 2 weeks!

I paid $2203.00 for a laptop that is not worth one fourth of that total. I am now unemployed and sure could use the $999.00.

I too have fallen into the scam of Blue Hippo. I started paying on my computer in Jan 2008 and it is now March 2009 and have not received a computer yet. Placed several phone calls and always get the same response, your computer is due to be shipped in 2-3 weeks. Have also filed a complaint with the Better Business Bureau, should have done that first!!

i have just recently placed an order to purchase a product from blue hippo and i just had a weird felling and thought i would google it, and i found out information that says that bluhippo doesnt send you anything you order but instead charges you money and u recieve nothing in return i called them and ask them to cancel my order and the gace me this number. i called and an awnsering maching picked up and told me they were open monday through friday and on monday im going to call them and confirm my cancilation of my purchase, but im righting this to ask this.. i havent made any payments and i just placed my order earlier today i wanting to know if i cancil before the time im suppose to make the downpayment will the still take money out of my account?

im not sattisfied with their actions that i have found out and do not rely in there products

I purchased a computer system from them with the impression that it would benefit me because they had free items that were included in the offer in addition to the PC. They offered me a 19inch color flat screen TV and a multipurpose printer, fax and copier. I even paid my items ahead of schedule because they said you would not receive your items until you pay in full.

It's been almost 2 years and I've been calling them and every time I call they tell me your order is being processed we will notify you and now they said you will receive a $300 rebate as well in addition to the items. I am appauld at the way this company has done business and would like to sue them for false advertising.

I was lied to and they overcharged me for a computer system and never delivered on the promise of their offer. This is an injustice to those of us who work hard for out money.

Im response to a letter I got where Blue Hippo took out money from my account about a year ago, and never did receive anything from them. Lost 100.00

I called and ordered a computer and they said as soon as I payed half if it off they would send it. The computer will be payed off in 1 month. I called and talked to someone in July 2008 and they said it would be sent out in 10 days. it is now march and nothing. The computer they are selling me is a $600.00 Compuer witch they are charging $1,700.00 for . I was stupid becuase I fall for there skeem. I have since reserched the web and have seen many complants like mine from this company. I want to know what can be done.

I order a computer from Bluehippo my account was paid in full without default payment I was promised a printer and 20 LCD TV with speakers, remote, and mounting brackets I have called several times and sent emails. The last email I received stated From Tomas R

guy named jack from blue hippo talks million miles a minute can barley understand him would hardly let me get a word in, talked over me when i had questions before i knew it i was signed up for a computer , which i do need but i can not afford to get it, i am disabled and on a limited budget and this person just would not go away. i tried to cancel this for a few weeks could never get a live person, finally got a live person named ashley after weeks of trying to cancell this account and after an hour on hold with one number they provide and an additional hour on hold with the other 800 number i was given, how many people have this kind of time to put up with this?

they took the money out of my account and only say they will give me an instore credit that does not help me pay for my medicine or get my gas or light bill paid. they finally cancelled the account but wont give me cash and i only can by stuff with an instore credit. what good will that do me? this is a whole scam.

first they get some high pressure sales person that will only barely speak english that wont let you get a word in edge wise, then they wont answer your call unless you set on hold for hours literly, then they take your money and say they wont ship a product unless you pay additional charges. and they also refuse to refund your money... and they refuse to give you any corprate information when asked. my mother called me in tears and was threating suicied not sure what to do and frustrated with the same thing.

so i tryied calling and i basically got the same results with the same responses and my hands are tied i do not even live in the same state as my mother. she is disabled for a reason and has mental health issues there should be a law against people soliciting to disabled people or at least a way out or escape clasue for them.

Make payment plan to purchase a computer. After several payments I contacted the company asking when I would receive my computer they explained I would get it soon. I never got it so I called again, each time speaking with julio. I made over 14 payments of 69.99 every two weeks and never got anything from this company. I did call the bbb and they advised me to stop payments they were an F rating.

I am out of alot of money. And my son needed the computer for school so not only money was the issue but time also.

I order a laptop 20006 G with a free TV and printer bundle and complete software bundle for $2,398.48 in 9/8/2006, paid off in 10/5/2007. Here it is 3/1/2008 and I hae not got my TV. Every time I call they are tell me 2 or three weeks, blue Hippo have been telling me this for a year. Help me.

i paid off my acct# and atill have not received my $300.00 rebate or color tv with wall mounting bracket. paid bill off in dec 2007 and last reply back in writting was mar 13, 2008 and i still called many time. as always the same stories (LIES) are told. we will experdite your itme is 6 to 8 weeks and nothing comes in the mail, so i call again and again. i just found this web site today, thanks for all the good work you do.

cost of long holding phone calls and stress beyond one can imagine, postage and fax calls and everytime i see the ads in the tv and in papers i want to throw up.

I ordered a Bluee hippo computer and was explined all the details on the phone. The day after i ordered it when i went online i noticed that there were more bad complaints about blue hippo then any other company i have ever seen. So i canceled my order, A week later blue hippo continued to take the $99 deposit for the computer i called and I was refunded the money.

Now i see that blue hippo has taken over $100 out of my account. making two payments of $34.99 and one of $54.99 which adds up to 124 and some change. I do not get this at all if they refunded me for the $99.00 that signafied that i was no longer an existing customer, so why would they take these other payments out of my account.

Now my bank account is -$163. every time the accoun t is overdrawn my bank take out $35.00.

I spoked with someone by the name, Jeff on Sunday, Sept. 14, 2008 about getting a brang new Dell computer. I been paying on the computer since then and today is Friday, Feb. 27, 2009, I have made 23 weekly payments and still haven't recieved my computer. The total cost of the computer was $1943.00 and when it would be paid off, i was suppose to be sent a 300.00 dollar rebate check in the mail.I have paid $859.00 on the computer and still paying on it trying to keep a good payment history with them.

I would have stopped the payment but they told me that I have to make all the payments on time to be able to get my free gifts which includes a free digital camera, a free color printer and a free Mp3 player. I been feeling like this is starting to become another scam but I'm hoping it is not. I need a good computer and I am trying to better my credit. If anybody can find anything out about this, it would help me and others to decide what we have to do. Thanks

This is upsetting me because my wife told me that this might be a scam but after she heard more about it, we gave it a try. Now this is starting to become a problem.

blue hippo called my house offered me a computer with the promise of good creadit advancement and a whole bunch of free products. so i gave them access to my bank account with the understanding that they (blue hippo) would only take their pament on the 12 and the 27 because that would be the only time that money would be in the bank and they agreed and before you know it they were taking money out of my account without my concent wich resulted in overdraft fees which led to other charges that ultimately led to my bank account having to be closed.

ive tried to settle it by purching other products and then they ask for more money for shipping and handling and taxes. so i send them more money and that was in november 2008 and still no responce. ive emailed them. ive called them. i am a poor family man with a wife and 4 kids who was put out of work last year and this blanttant robbery has hurt and affected us all so please can u help.

me and my family has been through hell and back with this company physically mentally any financially. when your poor every last cent counts.

I called the 800 number blue hippo advertised to get a computer which stated no credit check, approval guaranteed. The customer service rep advised me they would deduct $124.00 the first time then 69.98 every pay period. It has been since May, 2008 and they are still deducting payments from my account and I have no computer. When I call customer service to inquire about my computer they just say it is waiting to be shipped and they have no shipment date. I asked for a refund and they said no refunds given just credit towards something else. I have signed all of the paperwork and mailed it back, it is now February, 2009 and I still have no computer. Can someone please help.

I had to pay $25 to stop the ach from my account. It caused physical damage to my 10yr old son because he needs a computer for school since he has a learning disabilty the school gave him a sight to go on but he is unable to because we are still waiting. I cannot afford one because bluehippo has my funds tied up where I can't buy another.

I order a computer from this company back in August 2008. After not hearing from them after several attemps either by phone or E-mail I got worried about being taking since I still don't have my computer and they received their money on time. I looked on line and found that there was a class action lawsuit. I wonder what my options are?

Not receiveing the product. Or any kind of acknowledgemetn from the company.

they keep hanging up on me, transferring my call, and they continue to take money out of my account while i've many times told them to cancel my order.

my checks are bouncing and i am stressed out

I set up an account with Bluehippo and the first automatic deduction was taken 1/31/2008. As of 2/5/2009 I have paid the computer off in full and have yet to receive my merchandise. I get very rude associates each time I have called. Only to get the run around and be told that I can't speak to an immediate supervisor.

I sent an email 1/30/2009 ago and received the same response as I have been for over 8 months now: your product as been place on immediate shipment and will leave with the next shipment order. I have sent a second emal 2/26/09 and I am waiting for a reply. What can I do? Please help!

I am out of $1,918 and I haven't received my computer at all.

I was contacted by blue hippo, and feel into their web, i paid the 99 dollars and then found out by talking to people that they are rip off artist, i got my paperwork the day they took the money out of my account, which by then it was past the 7 days to get my money back, i called to cancel my account, and the guy was rude, and said he could offer me a deal to stay with the contract, i said no and he said i would just have to spend the 99.00 with them on their merchandise. So i ordered a camera and i sent them a money order for the remaining balance, with conformation of reciept. They recived the money order according to the post office on Febuary 5th.

On the 16th it still said i owed then the 28 dollars, i called them and told them that i had conformation that they got my money order on the 5th and the guy i spoke with said they got it on the 12th, and after being on hold for another 45 minutes he said that it was being processed and they would rush my camera out to me. Well i just checked today the 25th, and according to their records, they show that i have not paid them and have an outstanding balance of the 28.00 still.

They have not returned my emails and they keep you on hold for hours and then say it will be taken care of and they never do. I have not signed anything not a contract or nothing, i have never sent them anything back. I want to file a class action law suit, which i am entitled to do since it says in their contract that i can not do this however i never signed the contract. How do i go about doing this.

99.00 plus the money order for 28.00 for merchandise that i never got.

Two weeks went by and I called their "customer service" number to ask where the paperwork was (after being on hold for 28 minutes), I was connected to an operator who told me there must have been something overlooked and it would be in the mail the NEXT day. (I also asked for my account number and was told that that information cannot be given over the phone).

"You will have to get it on line when you sign into Blue Hippo .com with your SSN and password".

This is almost verbatim->"Oh no no no sir!, we will get the necessary papers to you. Can you be patient with us?". -In very broken English which he continued to speak but I couldn't make out what he was saying. I repeated my request to cancel my account and send a refund and he told me, again almost verbatim, "that is what we can do for you sir, we will have the papers in the mail tomorrow and is there anything else that we can do for you?".

By this point seeing all shades of red, I said to just send the paperwork, and lo and behold it showed up within four days.

I read the paperwork and was immediately shocked. After a quick calculation, it was plain to see that Blue Hippo was going to charge me OVER $2000 for at the most a $900 computer that I wasn't going to see for approx. four-five months...

-CALL NUMBER 4- 37 minutes on hold-
I asked once again to CANCEL my account and send me a refund.
"OH no sir, we cannot send a refund, you must use whatever moneys are in your account toward a store credit to purchase one or more of our other products" THAT is word for word.
--------UNBELIEVABLE!-----------.

After being debited at that point for approximately $239, with MUCH reserve I thought 'alright, I can purchase something, at least to recover what money Blue Hippo had already taken from me'. "Could you send me a pamphlet or catolog to look over your products?" I asked.

"No sir, you must look up our products on line. We do not have such a pamphlet."

Finally, and now this is in September '08, I was able to get on line to look at Blue Hippo's additional products. I _reluctantly_ ordered an HP OfficeJet J5780 All-in-One Printer/Fax/Scanner/Copier on 9/20/2008-for $169.67-knowing I had enough money in my "account" to cover the item cost and whatever shipping charges.

**A screen popped up and said Blue Hippo needed $20.21 for shipping and handling-in money order or cashier's check ONLY before we can ship**!!!!!

I was speechless.

Of course I was given excuse after excuse, and then I asked to speak to a supervisor.

"There are no supervisors here for you to talk to."

Here is the latest in the BLUE HIPPO CHARADE:

***February 15, 2009-
I went on line to check out my account at Blue Hippo wondering four weeks later where my printer is. I locate my account and it shows that the $20.21 money order hasn't been received -or- processed yet! At the bottom of the account page it reads: please allow 3-5 days for processing after payment. This is FOUR weeks later!

*CALL #7*

I ask "why hasn't my money order been processed?"

"I do not know sir. Once we get payment for an order like yours it goes to Hewlett Packard."

I ask "The money order does?"

"No sir, we take the (shipping) payment and then pay HP to ship the product to you. We do not have the product."

"How long will that take?" I ask.

"It could take up to six to eight weeks sir, he says. Then he says "I'M not really sure"!!!!!

I ask to speak with a supervisor again, and of course there are no supervisors to speak with.

Now here it is a week short of one YEAR of the start of this ordeal; I'm out over $230; absolutely no product in my possession from Blue Hippo; and wondering how in the hell these people are actually in business?

i called blue hippo about getting a computer. they were to send me info on it, before i deceided to buy, but i got no papers in the mail

then the next month there was $100.oo deducted from my account and when i called them back, they told me i wasnt getting my hundred dollars back, that i had to order stuff from their store and when i went to the store and tryed to order they wanted my creited card again. i would not give it to them and i called them again and they said that they needed my card numbers, why would i want to pay for something i didnt get in the first place. please help me.

In 2007 I contacted Blue Hippo to obtain their computer system, and to also take advantage of the free offers. Free color printer, free 19 inch flat screen TV and $300 rebate. After paying off the computer and meeting all their requirements, I finally did receive my computer, after about 3 months. I did not recieve my printer (cheap quality) until 3 months later then 3 months later I received my flat screen TV (low quality).

Now after almost one year I finally received my $300 rebate money. All this after I contacted my local Attorney General's Consumer Frauds bureau! Letters were mailed, certified, faxed, and mailed again seeking resolution to this matter. I can say now I have finally finished business with Blue Hippo and advise anyone else no not deal with this company at all. They are still advertising on the Black stations in NYC and it's a shame and they are a sham company. Spread the word about Blue Hippo, they are a rip off!

I signed up with Blue Hippo Jan. 11, 2007 I thought it was a good move. I started having financial difficulty and called in to stop the drafts from my bank acct. and get a refund they were taking $79.99 bi-weekly. I was told I could only get a credit to buy something else from Blue Hippo. At the time all they had that I could buy was phone cards and I had no use for Phone cards. so that money was just sitting there and I was unable to use it. Then one evening a Blue Hippo Rep. called me and I thought rather then let the money just sit doing nothing I decided to go on and finish making the payments and get the computer.

They have been taking $39.99 from my account from Aug. 2007 til now taking a total of $1699 and I have not received a computer or anything. When I call all I get is a recording and they say stay on the line to speak to a rep. I have stayed on the phone as long as 1.5 hours and still did not speak to a rep. I can not seem to get in touch to speak to someone no matter what I do. All I wanted was a home computer. The beginning total was $2178.48.

I would like to have my money back or a computer as promised. I have been going through financial problems along the way and at times the draft has caused me to go into overdraft on my bank account. I have not been able to get in touch with Blue Hippo. I am very upset I have never been taken like this before. what am I to do? Please give me some advise, a direction to go in or something. I am a single mom with a daughter living by my self. The computer was mainly for her to help her in school work.

The beginning total was $2178.48 it is all paid off now and still no computer. I have been going through financial problems along the way and at times the draft has caused me to go into overdraft on my bank account. I have not been able to get in touch with Blue Hippo.

Ron wanted to purchase a laptop, our credit is not very good, he heard a commercial on the radio and called to inquire. Blue Hippo said that for a small down ($99.00) and a signed agreement stating that we would pay $34.99 per week (which would be deducted from our checking account) they would send us a laptop, and we would recieve two gifts (a printer and a camera) after we paid for it in full, and then, if we did pay on time as agreed, we would receive a refund of $300.00 and they would help our credit rating by reporting our good payment history with them. Sounded OK.

Their paperwork arrived, we signed it, attached a voided check, sent our deposit. Waited 4 to 6 weeks as instructed. Nothing. Waited a little longer, finally calling Customer Service, they said they sent out other needed documents. Waited for them. Nothing arrived. Called again, waited. nothing arrived. The beginning of problems, and more phone calls to customer service. Finally, they emailed me the other required Shipping documents. We signed them and faxed them back, they confirmed that they received them. Also found out that we had to make 13 consecutive payments before they would send out the laptop. Thirteen payments were made, all on time. All needed signed documents sent.

Waiting. Nothing. Called again, always very long hold time, then spoke to people that always gave excuses. We kept paying as agreed. Waiting for our laptop. Nothing ever came. More calls. More excuses, more delays, more lies. Their web access to our account shows that we have paid all, ($1,943.00) and it used to show that we also had submitted all of the necessary documentation. Then all of a sudden, it shows that they are still in need of our Shipping documents. I have copies of all the documents. I have copies of their web account info which includes the signed, received by them, documents. We paid the entire year on time. We have NOTHING from Blue Hippo.

We also tried the refund request...found out they do not refund people their money, you can only choose something else from them, but you probably will not get that either. Also, the documents that they now say they still need include the paper that we are supposed to sign and attach a cancelled check to. They are actually trying to take us for another year of payments!!! Can you believe it? How can a company exist that steals and lies and cheats people?

We want our money back! We want them prosecuted! We think that they should have to pay us for damages - extreme stress, time spent on the phone, signing and resigned, sending and resending documents. False advertising. And worse; preying on people that really need some help to be able to get the things that so many other people just put on credit cards, and some of them claim bankruptcy and never pay!

We are out $1,943.00. Plus, all the stress caused by being stolen from, all the phone calls, time spent on hold and then explaining over and over again, then being lied to over and over again. Blue Hippo should be sued! Multiply my case by thousands of others.

I have paid this company 1033.69 and have not recieved any info except it is ready to be shipped. I signed a contract saying the cost i will pay is 933.00 but on blue hippo's internet access it says i will be paying 1943.00 for the product that i still have no idea when i will recieve i am in the process of cancelling payment thru my bank due to this scam i have a family that could really use this computer. I thought it was a legitimate company and know i have been scammed out of over a thousand dollars i am desperately seeking help with this company to get some of my money back.

On February 2,2008,I contacted Blue Hippo in reference to an ad I saw on TV about improving my credit by purchasing a computer from them.I accepted, chose to purchase a Premier Laptop 2007 for the price of $1,364.61, and authorized payments to be deducted from my checking account.After three months of consecutive payments and completion of the required paperwork, I was told I would recieve my computer. As of February 23, 2009, I have yet to recieve anything from Blue Hippo. I have made many phone calls, and each time I have been told it was being sent to upper management, and they would tell me it was being shipped out next week. My account balance is $0 as of February 13, 2009.

I have fufilled my part of the contract, paying a total of $1,364.61, and have not recieved my laptop, or any of the free gifts promised in the agreement. I was also promised a $500 rebate-wich I did not recieve. I have made attempts to resolve this on many many occasions, costing me money on my cell phone. I have stayed on hold for as long as 60 minutes.

I ordered a computer from BlueHippo. I paid my 13 weeks of payments on January 16,2009 and now it is February 23, 2009 and I have not received the computer. I was told that it was going to be delivered by FEDEX and that if I wasn't at home they would leave me a notice. I have not received anything. If the computer is just dropped on my doorstep I am sure it would be taken by someone. I live in an apt. complex and there is always that chance that it could be taken. I have spent hours trying to get customer service to help me with this problem.

This has hurt me financially. I am now out $728.82 and still don't have a computer. I had to go to Walmart and just buy me an inexpensive laptop. I am an online college student and need to have the computer.

I'm writing on behalf of my mother who was jipped by the Blue Hippo computer company. She called me this morning in tears because she found out this was a big scam. Shes faithfully paid these people 34.99 a WEEK since October and still no computer. My mom is on SSI and barely receives enough to pay her bills and wanted a computer to see if she could work from home. I'm so upset for her because turns out there is no computer on the way. I understand there is several lawsuits against the company and i plan on doing everything in my power to bring these people to justice.

My fiance started a account with Blue Hippo, March 19 of 2008, we have had every payment debited from our checking account on time, and we have 2 payments left and we will have paid $1910 and we have no merchandise. I'm in the process of getting together all bank statements when our payments were made.
We still have no merchandise after $1910, which is not pocket change.

I ordered laptop computer. They took money from account and I am afraid I gave them way to much info. please help

I have not the money to waist or squander. live paycheck to paycheck

I have purchase a computer via advertising on t.v. signed a contract stating if I make payments on time and not miss any payments they will ship my computer. I started making payments in June 2008 total $1757.64 in payments and still no computer, I have tried calling a number of times always put on hold 20 to 60 min at a time. I have tried emails and have gotten one reply in Dec. 2008 that my computer would be shipped, it is Feb. 19, 2009 and still no computer. Can someone please help me get my computer I have paid for.

I needed the computer for work and have to pay at kinkos or go to Library (1 hr limit) it has cause me lots of stress and money.

I paid the $99.00 down and the first month payment of $69.98. Once I recieved the contract it didn't agree with what I had discuss with the agent, and I called to cancel and to request my money back and has not hear from them to this date which is now 19 Feb,2009. Help me If you can. Thank you

oN 2/2/09 I called Blue hippo regarding their advertisement on the radio. i signed up for the computer and the rep missed to tell me that i would not get the laptop until i made 24 pymts. SO i deceided to cancel the order. On 2/18/09 i spoke with JAmeel who canceled my order and i asked him 2 questions. 1) can you email me something in writting stating that i canceled my order. he said no and then 2. what about the $124.00 pymt i already made. He advised me to go on there website bluehippo.com and i can use the $124.00 credit and purchase anything i want, but the catch is before we send it to you. You have to send us a money order for shipping and handling.

I was shocked and just to get some clarity on it. i said so if somehting i want is $100.00 and the shipping and handling come up to 20.00 i have to still send you more money. he said yes. That also was not told to me when i first signed up for this lap top. Thank God i looked online and saw all these other people compliants and one guy even canceled adn they still took money out of his acct. This is a bad company and they need to be stopped! IT'S FRAUD. I want my $124.00 back

I had to call my back and pay a fee to prevent blue hippo from taking any money out my acct. This company sets people up and then they tell you all the little black print once you have a problem

bluehippo is a ripoff, i open up an account when them in 2007,they were charges me 2,178.48 for pc and was taking 79.99 out of each of my check every other week,first they said it would take 7 weeks,then the other rep.said 13 wks,while after 20 weeks ,and calling over and over asking where's my product,they could never tell me,and i never receive it,i close the account ,and they refuse to give me a refund said i have to use store credit,i wasn't successful at that either,they bascically kept giving me the run a round and i end up giving them 1,200 of my money for nothing,don't ever purchase any thing from this company ! ever1 its a big rip off

bluehippo is a ripoff, i open up an account when them in 2007, they were charges me 2,178.48 for pc and was taking 79.99 out of each of my check every other week, first they said it would take 7 weeks, then the other rep. said 13 wks, while after 20 weeks and calling over and over asking where's my product, they could never tell me, and i never receive it,

i close the account, and they refuse to give me a refund said i have to use store credit, i wasn't successful at that either, they bascically kept giving me the run a round and i end up giving them 1,200 of my money for nothing, don't ever purchase any thing from this company! its a big rip off

I ordered a new Dell Laptop through BlueHippo.com. When I ordered the Laptop I was not told anything about their practices or how their shipping procedures were to be conducted. Initially I told them that I get paid on the 6th and 21st of every month which does not always fall every 2 weeks. They said they could set up the payments accordingly though my bank. I was also told that if I paid the initial activation fee of $124.00 they would order my Laptop, and ship it to me, then I would pay my bi-weekly payments of $60.00.

After 3 months I contacted them because I had not received my Laptop, and was then told that I had to make 6 to 13 payments in good standing with them before my Laptop would be shipped. So I waited until that time had passed. I then contacted them and they then told me that My Laptop was being shipped, but soon afterward they began charging my account 3 to 4 days prior to my paycheck was deposited into my bank account. I contacted them again and was told that they bill every 2 weeks on Fridays and If my check was not going to be in my bank on time according to their billing I was supposed to call them 5 days in advance and set up arrangements.

By this time I had already been charged 3 times by my bank for Overdraft charges. I then told them I wanted to cancel my account and I wanted a refund, They refused to cancel my account or give me a refund. They then told me I would have to go online to their store and purchase a Laptop for the amount of money I had already paid into my account. So I did go online and purchased a cheaper Acer Laptop, and after paying for it with my current credit I was told I had to send in a $54.00 Money Order for shipping. This left approximately $75.00 on my account in credit.

I was then told that once they receive my money order, then they would ship my laptop after 6 weeks of processing. On Dec 24th 2007 I called Bluehippo. One of the customer service Employees told me that they received my money order on Dec. 1st, and that I would be receiving my Laptop within 7 to 10 business days. It is now Feb 2nd 2009 and I still have not received my Laptop and every time I call I am placed on hold for hours if anyone even answers the phone at all.

I am into this company for $754.00 in Payments and $54.00 for shipping. I would also like to get the $105.00 back in bank charges that they have cause me with my bank.

I was talked into buying a cumputer when all I wanted was information. I changed my mind and tried to cancel my order but they won't answer thier phone so I put in a stop payment for 124.00 they then altered the payment to 144.00 and sent it back through.Just last week they took another payment out of 69.00 I have faxed them a letter asking that they not do this again,but if they ignore a stop payment they will continue this practice.I want my money back plus damages to my account.We draw disability and don't want to change my account if possible.please help stop these scam artist.

On 11/02/2006 I ordered a computer from Blue Hippo. It took almost 5 months to get it. I made all payments on time and it was payed off on 12/03/2007. At that time they were suppose to send me a $300.00 rebate, a 20" LCD flat screen TV, a color printer and a $700.00 software bundle. Needless to say I have never recieved none of this. I have called them probably 20 times since and all I can get from anyone in costomer service is "just give them a little more time". Is there any thing I can do to get what is suppose to be comming to me?

I purchased a laptop on 11/13/2008 and and had to make a activation fee of $99 on my Visa, I changed my mind and cancelled, they wouldn't refund my money but instead gave me a store credit at that time I decided to use that $99 towards a SanDisk Sanza Fuze(MP3) player and found I needed to apply an additional $20.11 money order which I did that same day and mailed it in with my paper 11/24/2008.

I called 12/08/2008 and they shows that they had received my M.O. On 12/10/2008 taled to Kristen and account supervisor and she told me she would try to have it shipped 12/25/2008 or pretty close. NOTHING! I called again on 1/13/2009 and talked and talked to Erica and she told me everything looks fine and I shoild have it by the end of the month(Jan) still nothing... I called again 2/09/2009 and talked to Edryn and he said 6-8 weeks and I told him to do the math it was now 9 weeks.

They are still showing my account outstanding $20.11 and showing they have received my M.O.??? It doesn't add up, I have paid the purchase amount of the product in full and still no product!!! Now I'm seeing all kinds of bad things about Blue Hippo. I'm shocked that Dell Computers would even associate with this type of business. Please help or inform me what to do, I have tried to deal with Bluee Hippo but I am getting nowhere and they have my money!!!!

they promised me after 8 payment they would send me a laptop computer. I have payed them almost 1400.00 dollars and they refuse to ship it also, they promised to report to major credit reporting agencys and never have they take the money from my checking account they said i can't cancel nor will the send me the product. Im so mad and I want my money back is there any way i can get my money back.

in oct.19 2006 i bought a deluxe desktop 2006. From Blue Hippo I got that. I was suppose to get $700 worth of software, 20'LCD TV with speaker, and mounting brackets. And color printer I didn't get any of them. I paid $2,178.48. You can never be late becauses they take it out of your account. I paid that off in 2007. I been call them sending email and I get the same thing. Give us time. Well its been one year and three months. How much time do they need?

I began paying for a computer bimonthly from Blue Hippo, and after being late for 2 days they reported that I was late and therefore forfetied my feee gifts, I told them I wanted to cancell, and offered to restore the free gifts, but that I would have to continue the biweekly payments for an unspecified time. I refused and told them I would purchase one from their website since they told me I could not get a refund of my moneey. I sent a US Postal money order for the specified amount and after not hearing from them for several weeks, I called them only to be told they did not get the money order. How can this company be allowed to get away with these unethical behaviour. I should have read the blog before I became involved with them. I need help.

I ordered a laptop from BlueHippo in February of 2008 and I haven't received anything to this day. My order was a desktop and I made the monthly payments that I was supposed to make and they told me they would ship the desktop. They never shipped the desktop so I tried to cancel my order and they told me that they only did store credit. So I used the store credit for a laptop and it cost a little more than what I had in store credit, so I ended up paying $109.01 more for the laptop.

I ordered that laptop in September and I still haven't received it, it's paid off and they still will not get my order shipped. I have been calling like every month and the customer service representatives don't even know what is going on with my order. They just tell me that it will be shipped with the next order or that it will come at the end of the month. They are really irritating me and I want to take legal action because they are not getting the message that I want my laptop, so I feel this is the only way the problem will be solved.

Ever since I ordered from these people I have been really stressed. I got diagnosed with cancer and this stress is a burden on my shoulders. The money that I wanted a refund on could have been used towards my bills and my medical bills.

I called Bluehippo exspecting to get a computer, and have it delivered to my house. Well that did not happen at all. I agreed that bluehippo take a hundred and fifty dollars out of my checking account which with prompt service they did. I have not heard from bluehippo since then. they have riped me off and ia want my money back ASAP.

I never did receive my computer, after giving bluehippo a 150.00 dollars for a down payment. And until this day i have not gotten any of my money back.

I signed a contract with Blue Hippo. After 13 consecutive weeks of on time payments (which were directly debited from my personal checking account), I was supposed to receive my computer while still making the remainder of the payments due. I have yet to receive my computer and my account is almost paid in full. I was eligible for shipping of my computer in July 2008. It is now February 2009.

My account continues to be debited in the amount of $34.99 on a weekly basis. I still have no product. To date, I paid a total of $1,603.57. As a single parent, I don't have extra money to give away. I am afraid to stop the payments because I fear Blue Hippo will say I breached my contract. I am seeking a refund of my money.

I purchased a Desktop Computer from BlueHippo in February of 2008 and was promised that after I completed all of my payments that I would receive a Plasma TV along with a color printer. Of course, I never received it and I was told to give them more time. Its been a year this month and I still haven't received the items that I was told I would receive.

We are currently in the process of moving and I don't know when this item will be shipped and if it does come, unfortunately the new tenants might end up with the items that we have waited a year for.

I got involved with blue hippo to get credit. I paid the computer off and I was suppose to get the computer in two to three weeks. It was shipped to the wrong address, so it was sent back. I called a hand full of times and they kept promising me it would arrive in 5 to 10 business days. Over and over agian I have asked for a tracking number and have never recieved it. I have asked to talk to upper management and they never called me back. I really never relized how big of an issue it was till i reliezed how much money i have lost. Its been two years and I haven't seen a thing.

I had trouble making the payments around 03/28/08 and tried to ask if i could stop making payments through my savings account, I asked blue hippo and my bank neither would allow me. I wasn't making enough to make payments at the time. I didn't know it would put me in det. I was forced to close my account cause it was in the negitives. Now i am making payment to cover that money i lost. I don't know what more i could do.

I requested the computer package with blue hippo and cancelled on 1/9/09. They advised they would cancel and that I could use my credit on the website. Two weeks later they took out another $69.98 payment and bounced my bank account. Although it was their mistake they advised they wouldn't refund my money so I called my bank (Bank of America) and filed a dispute. My bank refunded me the money and when I tried to order something on the website with my credit it would only allow me to order one item at a time and you have to pay for taxes and shipping and handling even though you have a credit with them.

I have called several times trying to place an order and I have been hung up on everytime. The only time you get a human is if you are placing an original order, after that they give you a customer service number in which you get very rude people that aren't willing to help at all. Now they have my money and I have nothing.

I work from home and my monitor is going and I wanted to get a new one. I was unemployed for 1 1/2 years so I can't afford to just give my money away. They have $308.00 and won't even let me use it.

I requested the computer package with blue hippo and cancelled on 1/9/09. They advised they would cancel and that I could use my credit on the website. Two weeks later they took out another $69.98 payment and bounced my bank account. Although it was their mistake they advised they wouldn't refund my money so I called my bank (Bank of America) and filed a dispute. My bank refunded me the money and when I tried to order something on the website with my credit it would only allow me to order one item at a time and you have to pay for taxes and shipping and handling even though you have a credit with them.

I have called several times trying to place an order and I have been hung up on everytime. The only time you get a human is if you are placing an original order, after that they give you a customer service number in which you get very rude people that aren't willing to help at all. Now they have my money and I have nothing. I work from home and my monitor is going and I wanted to get a new one. I was unemployed for 1 1/2 years so I can't afford to just give my money away. They have $308.00 and won't even let me use it.

thay will not give my money back to me. thay say i have to buy some thing.

Originally was in the process of purchasing a computer. Then I cancelled and had a store credit of $500. From conversation with them I can only use the store credit. I then ordered a camara in December and had to send a money order for $16.74 before it would be shipped. It is now Feb and I still and have a feeling will never receive this product or the rest of my money.

I bought a computer and after making 4 payments and not receiving the computer, I called Customer Service and told them I wanted my computer and then was told that I had to pay for 6 or 7 more months of payment before they would ship the computer. When I declined to wait that long and wanted my money back, they hung up on me. I called back and was told that I could only get a store credit and they would not return my money nor cancel my contract, nor would they ship the computer.

I am out of approximately $375 and no computer or refund.

I try the buy a computer from that company, and they promise, with the purchase of the computer, they send me as a gift (free printer-free digital camera - and $100 gift card (Walmart) and a few more things. They start keeping the payments and they dont send me anything, I call for my refund and they said to me they going to send it by mail and from 2005 Im waiting for my refund total $412.90, I call them again and they said they cant help me and hang up the phone, I want action please help me, thank you.

I entered in an agreement with BlueHippo to purchase a computer with no credit check on September 9, 2008. The company took out $99.00 from my checking account and a biweekly amount of $69.98 for a total of 13 weeks. The company sent me financing papers to finance me $999.00 starting in February, 2009. I have paid them an amount $655.00. from my checking account. I contacted them by phone and e-mail and they told me that I defaulted on one of my payments and shipment was delayed and until I make another 7 more payments they would ship my computer. I told them to cancel the account and I have not heard from them by letter or e-mail. I just need a refund of the amount paid.

They have caused me to pay overdraft fee to the bank.

I have been paying for a computor since the begining of 2008 and was told I will be getting it in August. I have been calling every week only to be told it's on the dock or waiting on UPS. So I wrote the com. and recieved a letter stating that my comp. will be ordered on the next shipment 2 or 3 weeks it's been another month. I pay $106.64 or $133.30 if there's 5 weeks.

I recieve kinship for my grandkids and just started working paart time my income is very meger. I wanted this comp. also to start a home business to have a better income. Please help me I'm at my wits end. Is there any way you can get me a refund?

I called them to find out about the possible purchase of a home computer at an resonable price.I thought they would be taking the down payment on my pay day of 02/06/09. They took the down payment on 02/03/09 as a result I was unable to make a 200 deposit on my electric bill and my power was shut off. I called emmediatley and informed them by phone of my emergency and they gave me a direct customer service line and put my account on high priority when I told them I wanted to cancel due to my emergency.

I called the direct customer service number only to find they were closed. I continued to call the 1-800-383-6557 number and they kept giving me the same non working number. Due to this lack of customer service and the lack of empathy I gave up for the night and went home and attempted to sleep in the cold house that night my son cut his hand on broken glass thank fully it was not to serious. We had to take up residence at my boy friends house in another city on the two coldest nights this winter.

Today I endured a 22 minute wait on the phone listenning to a rerun message of frequently answered questions while i waited for the senior customer service rep. This person answered the phone would not listen to any thing but my account number.Instead began to talk over me, He claimed I needed time to compose myself and put me on hold. Their truly was no talking allowed with this young man.

That is why for the first time in my life I am contacting this agency to request help in cancelling this account with Blue Hippo.com. I let them know I expect my $126.00 returned within 24hours to my bank account. They claimed they have no conformation number. The last operator I spoke to informed me of the first operators name and the company claims their is no record of my canceling on 02/03/09.When they know full well my account was placed on high priority due to my expressed desire to cancel within hours of their withdrawling the money from my account. All conversations are recorded at their office and call centers as I was informed every tie I called.I informed thm of my complaint to your office.Joseph was the name of the rude Sr. CSR. and the curtiouse one was Jameel.

My son was injured, we had to spend a night in a house with no power, we had to take up residance elswere for three nights. I had no money in my account.

My husband thought this was a good way for us to get a computer. I called and followed the rules. Money was automatically being taken from my account each month. Then they said I defaulted after paying about $700 or so dollars. I was finally told that I could purchase items from their web site and must pay extra for shipping and handling. I ordered a DVD player in November, 2008.

It is now February, 2009 and I still do not have it. I have called many times. each time I am on hold 15 to 30 minutes. Each time I was told it will take another 2 weeks or 6 weeks. The last time I called, I was told that they are having accounting problems. They have a little over $700 of my money and will not deliver any merchandise. I did not default. The money was being automatically taken from my bank account each month. Can you help?

Needless to say. I do not work because I am disabled. I receive Social Security. My husband is a car mechanic and we struggle paying bills. We just got our house out of foreclosure and do not want that to happen again. I want the computer or DVD player or I should have the money back to pay the gas bill. Times are hard and a company that cheats like this should not be allowed to exist. They are still advertising on Television! I am a nervous wreck and it is effecting my mental health which is my disability. Please help.

Well I ordered a laptop from these people met all of their requirements. It's been a year and they havent sent the computer or any gifts I have paid over 2000.00 dollars to these people and still havent seen any products. I am closing my account with them today, i am uneplyed today and I need this money back. We always made payments on time I hope they get what they diserve. I am very upset at them Im hoping they take action aginst them.

I ordered a desktop computer from Blue Hippo back on January 17th, 2008. Initially authorizing a $100 down payment and $50/wk from then out. They sent the first set of forms (layaway docs), which I completed timely and sent back. After a few MONTHS of not hearing/receiving anything, I called the toll-free number. They told me I never completed the second set of documents and this is why I hadn't gotten the computer yet. So...after requesting they send me the docs (which were never mailed to me in the first place), I received the wrong ones. I called again to tell them to please send the right ones. They apologized and said I should receive the correct papers in about 2 weeks. I believe it was about 6 weeks before I got anything.

All this time, they were still taking the $50/wk from my checking account and I had nothing to show for it. Upon completing/returning the last set of forms, I was told the computer should ship shortly. Months go by...still nothing. I was fed up and decided to cancel my order. I was then told I could only receive store credit, to which I angrily replied that I had enough of the company and I didn't want store credit. It was bad enough I was already paying triple the amount for the product that I could have paid in any well-known store! I asked to speak to a supervisor and was told that Blue Hippo does not have supervisors at their call center. I asked for another phone number that I could call then. The customer service person refused to refer me to anyone else and actually got very angry and testy with me, telling me it wasn't his fault I haven't gotten anything. I just hung up.

About two months after that call, the computer was paid off. This was in November 2008. It is now February 2009. Still no computer. I called today to ask why and was told the orders were backed up and to call back in 2 weeks, or check the website for a shipping date. Well, I logged in to the website and nowhere on there does it tell you when/if your product is to be shipped. I am assuming at this point that it will be NEVER. I WANT MY MONEY BACK if I am not receiving that computer! *Each call to Blue Hippo had a wait limit of AT LEAST 15 minutes before anyone answered. Today, it took 36 minutes. There goes extra money to my phone bill.*

I paid over $2000 for a product that sells at about $600/700 in-store, and I still don't have it. Customer service is NO help. I could have used that money for my kids if I knew I was never going to get the computer, and the whole reason I wanted one was so my daughter could use the internet for school/learning. Shame on Blue Hippo for targeting single mothers who can only afford weekly payments instead of going to the store and paying a lump sum...and shame on me for falling for it. I wish I knew I could only get store credit, instead of a refund in full.

I am very angry that you cannot reach anyone higher than the people in the call center, and that those people have no interest in helping you. Paid extra money in air-time for my cell phone since each time I called there was a minimum of 15 minutes until someone picked up.

I ordered a computer through the Blue Hippo Company. They told me to sign papers with them, as I did. They told me that they would be taking $98.00 every two weeks from my checking account,they did. This money's was to be applied to my account for my new computer. I was to receive free gifts with this purchase. I have proof of all my payments in which were taken from my account. They said I defaulted, I did not, I sent them proof & then cancelled my account.

They then told me that I could use my credit that was taken out of my checking account towards the purchase of one of their computers at their online store. I did what they said to do & had a $60.00 over fee that was added due to shipping costs. I sent them that in a cashier's check. They have cashed that also. I in return have no new dell computer, no refund from my money. Nor did I receive any of my free gifts due to Blue Hippo claiming that I defaulted. I need help, as I have paid them over what my computer would have costs!

purchased today cancelled next day months has passed no refund

I paid into BH, 908, then I rec a computer as a gift fr a friend, tried to get my money back or credit on something for that amount. Nothing. Was told the lowest thing was a TV costing 2700, so I could keep making payments. Right now my money is sitting there, I don't need a computer or TV. I could use the money, I am now taking care of my 82 yr old mother.

I called to place an order because I needed a computer.I placed the order in April of 2008 when I received the paper work,I seen the total amount over 1,500 I cancell the order, well as of Dec 5,2008 Bule Hippo was still taking money out of my account, I called the bank to put a stop payment on 69.98. April 18 124.00 was taking out of my account and [$69.98 for 12 more debits].

Blue Hippo stated I will not get a refund and to go online and buy something at their store online,I did not want anything I didnt fill out any agreement and I dont have a computer. Something have to be done about BLUE HIPPO. I WANT MY MOMEY BACK.

Jan of 2008 I purchased a computer with Blue Hippo. I finished payments on jan 2009, I have not recieved computer nor have i recived confirmation of shippment. blue H