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Consumer Affairs


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BlueHippo Funding


Consumer Complaints & Reviews

This Tronix Country sounds a lot like BlueHippo. Everything that's being said, it all happened to me. I never got anything that BlueHippo said I would get. I had to go to my bank and close out my account. It was a mess. I even sent the computer back and called BlueHippo and told them they lied to me. I also found other people that this also happened to. I copied everything out.

I was trying to go out to the Blue Hippo website only to find it gone. I did not know all of the complaints, and lawsuits were going on. Back in 2007, I, too, purchase one of their computers and paid $2,100.00. However, I did get everything they promised I would get in the package deal. I got a 17" flat screen TV and a wireless printer.

It is one thing that they did that I didn't like was, my bank did take out one of the payments on the due date, so they considered it late. Blue Hippo withdrew my TV and printer because they said my payment was late. I had to fight tooth and nail and send in document that it was the bank's fault and the money was there when it was suppose to be automatically taken out, they did finally agree to send me the TV and Printer. I agree that I did pay too much for the computer. How do I get in on the settlement to get some of my money back?

I purchased a laptop PC thru Blue Hippo payment plan. I have written them and have never received the product. The Blue Hippo account number ** for the total amount of $2646.48. I called years ago and was given a myriad of reasons than the lap-top could not be delivered. "Ordered and not received by the manufacturer. We have to substitute for another brand. It's on order and should be delivered to you within 2 weeks." What a rip off company. I have sent changes of addresses as needed as well as contact numbers.

I was staying in Rochester in 2008-2009. I found the Blue hippo website text with customer service, my bank info. She said I would be billed $99.00 for the first payment and every month would be regular payment. She said that my computer would arrive along with the paperwork in 4-6 weeks. I waited after 3 weeks. I got paperwork stating I would see my computer till the full payment was done and I really wouldn't get the other free stuff until all the money was paid. I quickly called them and for three days could not get anyone. After that, I gave up and lost $99.00.

BlueHippo took close to two hundred dollars from me and I never got anything out of it. This was two years ago and I'm very fed up with the run around. I have nothing to show for the money I put into the Company.

Bought 2 computers on two occasions. Received 1 but not the other. paid in full both times. $1995.48 was the cost of 2nd computer purchased in 2005. I requested my money to be given back and they sent me to a web page.

A few years ago I order the Blue Rhino computer. They took the $100 out of my account but I never received the computer. It had caused me to over draft. I feel your company was a fraud. I will be looking into this and getting of hold of B.B.B. I feel I deserve my money back.

They keep prolonging the wait for my PC. Then, I said I didn't want it and they tried to give me a TV. I have given them chance after chance. Then, I called back and the number wasn't working. The customer service was mean. It was a long wait to talk to anyone and they couldn't even speak English. They never gave me anything but trouble and kept taking my money.

I made 3 or 4 payments but since then, I moved from California to Arizona and been in and out of hospitals. I have COPD, etc. I am dying slowly due to chronic diseases blue Hippo told me there was a problem with my payments and told me that I could order something else. I went to the hospital, then had to move and then their phone number didn't work. The computer was almost $400; I think like $359.00. As for papers, I don't know if I have anything that I am going to be able to get help with, with regards to the money I lost to them.

I ordered a computer from Blue Hippo and never received it. Blue Hippo took over $2000 dollars out of my account. Is there anything that I can do to try to get all or some of my money back?

My case was handled by Dennis ** to try and receive a rebate and a printer. I purchased a computer through Blue Hippo and was promised certain items. I received the computer and the television but I did not receive the free printer and the $900.00 rebate. After much correspondence with the help of 7 on your side to Blue Hippo, a check was sent out after I moved. The check was forwarded to our new address six months later, which made it invalid. The bank would not accept it. I am battling with cancer so I could not focus. My attempts to get a new check reissued failed. I have copies of TV correspondence, check, and other documents. Please help. Thank you.

I am a single parent who works hard for my money. I ordered a computer from Blue Hippo for my son who was in college. I was never told while ordering the computer that I had to complete the contract before a computer would be mailed to me.

Before the 30-day grace period, I called and cancelled my contract but they still managed to steal over 500 dollars from me. Even after I cancelled the contract, I had to issue a stop payment at the bank because they still tried to get money from my bank account. I lost money and I still do not have a computer or anything else for my money.

l ordered a laptop and have not been able to get my money back.

I ordered a deluxe desktop 2009 from BlueHippo which came with a free digital camera and a colored printer. I made my order in April 2009 as a layaway purchase. My terms were to pay $35 a week ($140 a month) for 14 months. They told me my total would be $2,075.00, my activation date was 4/29/2009 and my final payment was due on or about 6/3/10. Well after paying everything off by 12/2009, thinking how such a nice gift this would be for my home at Christmas, boy was I fooled.

I called and they told me it would be there in 10 days. It was not. I called back, they said "oh, I should have been there". They took my number and said let me track it and call you back in a day or two. It was a man's voice, I can't remember his name. He did confirm that my purchase was paid in full. Needless to say, I didn't get my order and was never able to contact them ever again. There was nothing I could do, so I just took it as a loss. I was cleaning out some old papers I had and ran across this order sheet and pulled up BlueHippo and got you. This order form is the only thing I have to prove that I even ordered anything. My account number is **. I know I may not ever get my money back. I learned a lesson the hard way, but I am glad their little scam is over. Thanks.

Like my credit was not perfect, I'm trying to own a computer and desk set. So, I got contact with that company BlueHippo, and I opened a account with them. I did my payment at time, every months. I pay 8 months at 79.95 plus 69.00 dollars. And I am trying to communicate with them. I never received my product or my money back. I have letters from the company with me. Proud and they never call me back.

I ordered a computer over phone and as instructed by TV ad, set up auto withdraw from bank account. It has been 3 yrs. and about $1200 and I still have no computer! I cannot access any blue hippo account info to find out how much I actually paid. Can you please help! My account number was ****.

I couldn't afford to go and buy a computer for me and my family, and my credit wasn't good. I saw several TV ads for Blue Hippo and thought, I could afford that. Needless to say, it was a scam and I am out about $400.00 or more. I never could get them on the phone and after a while of them taking my payments, I didn't know where to begin as far as getting my money back. I e-mailed some attorney that was supposedly handling these cases, but never got a response and gave up for a long time. I really need my money back if possible, and I have bank statements showing all my payments. Please help me. Thanks!

I decided to order a laptop and to help my credit out. They told me first that I would be receiving my computer in 7days. I made one payment, but they took more than what they should of took out. So I canceled with Blue Hippo. I check my account and they took $124.00 dollars without my permission. I called and I couldn't get my money back but only store credit. So I tried and wouldn't go through. I don't know what to do. This happen in 2008.

On 04/22/08, I placed an order for an Acer AL1716FB computer. I never received the computer. So on 09/02/09 I used the store credit of $306.48 to order a JVC LT-19D2000 w/DVD player. I was told to send an additional $40.39 for S&H which was received by Blue Hippo on 09/22/09, ref#**. I never received it. I then received Bankruptcy paperwork and have heard nothing since. I paid for something only to not receive it in the amount of $425.15. I want my money or my item.

I wanted a computer from BlueHippo. When it got to a certain amount of payments, BlueHippo should have sent the computer. When they didn't, I stopped payments and wanted my $731.68. I was told that I could not get my cash. I had to order something else from BlueHippo--a TV or whatever. Then, I heard that they filed for bankruptcy. The date I ordered the computer was 12/12/2007.

The Blue Hippo Capital take money from my account that would send me a laptop from 2008. I don't get anything. Please contact Ms. Thomas P. **.

I had invested into a laptop which was not sent after the initial payment done 12 or more weeks ago and more than $700 was taken out of my account from April to October 2008.

I ordered Blue Hippo and was told that an initial payment of $99.00 was to be sent and then contract would be mailed. They were to take $39.00 from my checking account bi-weekly. I never received a contract by email or mail and they were still collecting money. Months later I received the contract and I called and told them that I did not agree to it and would like a refund. They would not give me one.

The English was poor and I could not understand a word they spoke and I kept asking for someone who spoke English. After numerous calls, I got someone who spoke English but she stated that she would not give me a refund. She wanted me to take the merchandise instead. I told them that there was no signed contract and my money should be refunded. They still would not send me my money. They have $720.00 of mine. I am disabled and am not working now. How is it possible for this company to get away with this? Please help. Since, they did not refund my money for the much needed computer. I was livid. I could not start school or start the online business that I wanted. I filed the name, paid my costs for the company but had no company because of them.

By the time I realized they were crooks I had paid $1200. I then had them stop taking out money out my checking account. I ordered a laptop because they stated that they don't give refunds. I still haven't gotten it. I called the number and it couldn't be reached. I really would like to just have my money back.

I signed up for this service to purchase a computer. I paid the down payment and gave them my banking information and allowed them to take 2-3 payments from my account. Then I changed my mind about needing the computer because it was not affordable for me at the time, so I called to cancel and they said that I could not get my money back and had to use the money I paid into the account towards store merchandise. I did select a merchandise but then when I went to go purchase it, their 800 number was disconnected and I am out of all the money that I put into their company. I never would have thought it was a scam. I would like my money back. Please help me.

I called the 1 800 number after seeing the commercial on TV, placed an order for about $30 a month, and they asked for a hundred dollar deposit. I didn't understand why they wanted so much up front. So he suggested, I speak to a supervisor. So I said, "Yes, please, sure." Another man got on the phone and said we ask for this to see if you're committed to the plan that you choose. I agreed to give the $100 deposit but the next morning, after sleeping on it,

I wasn't comfortable with it. So I called to cancel it and they told me,"Sure, but it takes a month." I wait the month and nothing. So I keep calling every week and they say the same thing, any day now. That day never came. I reported them to the Better Business Bureau. I never got my $100 back.

My reference number with the Consumer Protection Division is **. To this date, I still have not received the $418.00 refund or the computer monitor from this company. I provided all the necessary documentation Jan. 22, 2008.

I saw their advertisement on TV about layaway on laptops and computer. So I first send them $99.00 to start off. Then they send me all the paper work to fill and my bank account number for automatic deductions. This was somewhere in 2008 -2009. I was deducted about $45.99 monthly. Then they start taking money from my account in a weekly basis. When I realized it, I stopped my bank from paying them. Why? Because they are supposed to take money monthly but not weekly.

Even though I stopped paying, I had enough credit to get a laptop. I had paid them more than $1229.00. I called them up and they said that I still have to send in $149 in order to ship merchandise to me. I told them the credit that I have with them is enough for the value of the laptop and the shipping. I still haven't receive anything from them. It's been almost a year now. I need your help.

I contacted BlueHippo in 2007 to make use of its offer to buy a personal computer. I made some payments up to US$700. Soon after my initial payments, I suspected that this company was not trustable and I began calling, sending email to ask for my money back. All what I did was completely useless because I never was able to contact any live person, just recordings.

For some time I gave it up and no longer insisted. However, in need of my money I have been trying to make contact with this company but again the same result, not possible to contact anybody. Please, if someone has a suggestion on how to recover my money I will appreciate it. I had ordered a computer through BlueHippo also and they took $700 out of my checking account and this has been since 2007. Three years later, I have been calling them, no one wants to answer. Finally, I had got a hold to someone and they told me with the money I gave them I had to buy something on credit. "What do you mean?" I said, "You owe me." The things that they have online to order it's not worth a ***. I just want my money back. What do you have to do to get someone's attention?

Blue hippo have $869 from me and no computer seen 2008; I need someone to help me to get my money back please. It is now 2010 and no computer.

I start purchasing a computer from Bluehippo when they took 3 payments from account. I canceled and requested a refund and they would only allow you to spend the money with the company and then you still had to pay shipping cost. I would like my $150 dollars back.

Blue Hippo auto drafted $660 from my account for a purchase of a new computer. I cancelled my order. They told me I had a credit to use to purchase any of the orders and to send in a $35 shipping and handling fee. I did and it has been 3 years and still nothing.

I set up an account with Blue Hippo to purchase a computer, so they were taking money out of my checking account which added up to approximately $500.00. I then asked them for my computer, they gave an excuse on why I could not receive my computer, never sent back my money, asked me to go through a process of choosing another item for the money I paid, I did that and was never sent the item nor my money, now their 800 number is out of service. I need help! Is there a class action suit I can join in on or a lawyer that will take this case? Please help!

I never dealt with Blue Hippo myself, but somehow there is three transactions reflecting on my bank account from May of 2009 from the company Blue Hippo where apparently I purchased a computer from them out of their Texas office. I never made this account and never spoke to anyone there. My account is still getting charged for these transactions. I have tried calling every 800 number available and tried looking them up on-line and have had no luck, can someone please help me, and I think I am a victim of fraud. Thank you much.

They repeatedly kept taking money out of my bank acct but did not send me the laptop as promised for over a year and a half. They would never let me speak to anyone concerning this. They always promised that someone would call me back. I never received any phone calls. I or my wife would call and stay on hold for at least an hour to be told that we would have to wait for a supervisor's approval. After about a year and a half I was finally sent my laptop after about $2100.00 and a lot of phone calls. I was then told that I would also be receiving a TV and printer (both of which are in paperwork) I have still as of yet received the either item. I have called numerous times and was told I would be receiving a call from a supervisor but thus far once again I was never called. They have also installed software on their devices that shuts down the lab top unless they restore it.

I just went on line and an individual contacted me. I have about $800.00 invested and never received anything. I had to change my checking account info. They deducted about $35.00 a week until I had enough money and never sent a thing.

As of today 9/21/2010, I have not received my $2400 plus laptop from Blue Hippo. In the fall of 2009, after the item was fully paid off in July, they claimed the model was no longer available and a substitute was going to be shipped "from the manufacturer." Boy, was I scammed. I had no clue it was being done to thousands. Sure, I could use some help to see about recovering my funds. I can no longer work. My SDI has run out and I am living upon the kindness of friends. I never received the product, refund or substitution of product. I have lost respect for the FCC for allowing this scam to go on for so long. And it continues today.

I ordered a monitor for $283.00 but never received the monitor or my credit for the monies I paid to this fraudulent company, Blue Hippo.

I called back in year 2007, to buy a new desktop computer. They told me that I will need to make six weekly payments, before they can ship out my computer. They would remove around $39 dollars a week from my banking account. Six weeks have passed, and no computer. I called the company up, but never got a hold of anyone, so I called back in the year 2008, a rep answered. I told them that I never got my computer, and what happened to the money I paid them. They said I can continue making payments to get my computer, or I can use that as a credit, and buy anything from their web site. So, I looked it up and tried to buy a palm TV, but I never got it. The credit was around $475.00.

I placed an order for an Acer Aspire M1201-ED5000A Computer on December 14, 08. I paid a total amount of $728.38 ($698.38 for the computer, plus an additional $28.00 Money order). As of today, 09/11/10, I have not received my money nor the computer. I was told the original computer was no longer available, so I order the Acer Aspire M120-ED5000A, which cost $492.08. and the remaining amount on my account. I never received the computer. I have repeatedly called Blue Hippo for my refund.

I called Blue Hippo the later part of August 2010 and learned that the Federal Trade Commission is handling all claims for Customers that invested in Blue Hippo Computers. I am hoping that I will get my money back through this Consumer Agency.

I put in over $700.00 towards the layaway. I called to cancel and just get a computations with the money I had already put in and sent a $50.00 M.O. For the shipping, I was promised to receive it in 2-3 weeks! That was over a year ago and I have moved since all this and have tried to contact them with no avail.

I am so upset; I am a woman who lives paycheck to paycheck and thought this was a good way to get myself my computer. I hope these people that did this to all of us will go to jail. I could really use my $700.00 right now. The damage to me financial was a very big burden for the 7-8 months that I had money taken out of my account but I thought that it would be worth it in the end. I would do anything for my money back right now!

In July of 2008, while on my way to school, I heard an advertisement regarding laptops. Good/bad credit, not a problem—you just needed a checking account, which was supplied, and I was suppose to receive my computer after six consecutive payments. To this date I have yet to receive any merchandise. I tried on numerous occasions to speak with the corporate office and was told that was not possible. The customer service reps were trying to appease me by saying that it would take 10 more days. I also sent an additional payment of $50.00 on top of the $875.00 they had taken from my account to pay for shipping and handling of a 42-inch television, which has never arrived. It has been two years and I would appreciate being reimbursed my money as soon as possible. I never had my computer available to me to complete my schooling. My husband was not happy that I lost so much money and it played a part of his leaving.

I sent in paperwork and Blue Hippo took payments out of my checking account weekly. Once the full amount was paid, I was told that I still owed them paperwork. However, when calling to get the paperwork, I could not get a hold of anyone and no one would send me my paperwork. I had already sent the paperwork at the beginning of the contract. I have not received my laptop or my 20-inch LCD flat screen television. Blue Hippo took out $45.00 a week for over a year out of my checking account. That is over $2,000.00 that they took from me and I have not received any equipment (Laptop or television) from this company. I want my money back or my computer with television.

I contracted with Blue Hippo in June 2008, to purchase a new desktop computer. But I decided to cancel the purchase in October of the same year. According to the layaway agreement, although I could not get a refund, I could purchase products form their store. I was not told of, nor was any mention made of any time limit on this purchase.

I made $579.00 in monthly payments. But, when I went on-line to purchase something from their store, I found that their website had been terminated and no reference was given to contact Blue Hippo. I have never been contacted by Blue Hippo in reference to anything about the status of my account or a refund of my payments. I recently found out that a settlement had been reached between Blue Hippo and the Federal Trade Commission, but I have not been contacted by any agency in regard to the settlement with Blue Hippo.

The economic damage that resulted was that I could have used the money to purchase a computer form some other company or to purchase something else. I am not a wealthy person, and the offer made by Blue Hippo made the purchase of a computer possible for me. I really feel that I have been really taken advantage of by all parties concerned.

I paid over $2000 for a computer I never got. I have bank statements to prove it.

I got my computer in 2005. I was supposed to get my free gift ($300.00 rebate and 19" color TV). Every time I call, they say I'll get it in 6 weeks, 4 weeks, 2 weeks, or in a few days. I'm still waiting.

They owe me $559.84, which they never refunded me. I told them I became disabled and couldn't afford the computer anymore. Never heard from them again and couldn't resolve the issue at hand. Please help me to get the money back. Since I am on social security disability, I am limited on funds.

I had been paying on this computer with a 17' monitor and they were taking 74 dollars a week out of my checking account, and the bottom line is they have my 950 dollars and I don't have a computer. They said no refund and the number I dial is invalid. I just want my money back.

I stopped my allotment. It added up to $731.68. I did not receive a computer so I wanted a refund. Blue Hippo said I could not get a refund. The person I talked to said the company sold other items that I could get instead of a computer, so I decided to get a flat screen television. I called Blue Hippo. The phone number did not exit. The computer had declared bankruptcy.

I ordered a Dell laptop and was sent a full sized gateway desktop which was tore up and had to be fixed. Then they wouldn't take it back and told me that I still had my $300 rebate and free 20" flat screen TV, printer, and software. After I finally got it paid off, after they over charged me almost $200, I ended up paying over $2700.00. They sent me a letter saying that I had paid it off and they would send out my free stuff and my rebate in two weeks that was October of 2008. I kept calling them 3 or 4 times a week up until June of 2009 and then after that the number was no longer available. All I wanted was what I was entitled to because I feel I got ripped off.

I had a computer on layaway with Blue Hippo and when I canceled the order because they kept causing my account to have overdraft fees, they would only give me a store credit. When I tried to use the store credit, they never had anything on the site for the amount of money they were holding. I just recently found out that they filed bankruptcy and are no longer in business. They still have money in the amount of $758 that was not returned to me.

I was set up for a laptop and I never received it. The amount that they were taken out of my account was a total of 1,500 dollars. I am wanting to get my money back. I lost a lot of it and I want it back.

I ordered a computer from Blue Hippo. I made my weekly payments and never received my computer or "free" gifts. If I called, I would either get no answer or they would tell me it was in the warehouse and being shipped that week. I contacted the Pa. Attorney General, Tom C.'s office. They sent me paper work but, I received it the day before it needed to be in Maryland. I feel like I'm being screwed over by both offices. C. is to busy running for governor and Blue hippo is still scamming people. I'm on disability and my son really need a computer for school work. Now, I lost all the money I sent (around $1,000) plus the internet I signed a contract for. The economy is hard enough on people without dealing with this type of company. I would have to go back through my bank statements but, I would say I lost about $1,000 to Blue hippo and $200 or so on the internet.

This company ripped us off! We were on a lay-away plan and was supposed to get a new computer, printer and $900.00 rebate! Now this company is in Chapter 11 and we have been trying to get our merchandise and money since 2006! The Attorney General first told us they can not do anything. Now, I see that the state of Texas has filed a suit against them. We want to be in that suit together with the other consumers that got ripped off! This is complete fraud as we have paid them every payment on time and they had no problem taking our money and ripping us off!

This company ripped us off! We were on a layaway plan and was supposed to get a new computer, printer and $900 rebate! Now this company is in Chapter 11 and we have been trying to get out merchandise and money since 2006! The Attorney General first told us they can not do anything. Now I see that the state of Texas has filed a suit against them. We want to be in that suit together with the other consumers who got ripped off! This is complete fraud as we have paid them every payment on time and they had no problem taking our money and ripping us off!

They always used excuses why they couldn't refund money. They owe me exactly $559.84.

I ordered a computer and then canceled. They have taken $79 out of my checking account so they just gave me credit towards purchasing another product which was a Canon PowerShot A470 camera. I sent the shipping and handling charges that they said I needed to send but I have not received the camera. This money was taken out of my son's disability check and he only received $449.00 at that time per month.

I saw the commercial on TV in December 2006,At the time, I was having credit issue, so I thought that this would be a great time to get my credit on track. I was told that they report to the credit agencies. So I placed my order for a laptop computer $39.99 with total $2,079.48 payment, with a $300 rebate, now at $1,779.48 which includes free printer and free 20-inch television. When I would call customer service, it was very unorganized, always busy, put you on hold for hours and ruin my checking account, taking money out before agreement.

I called to ask for a refund. They said, "Oh no, we don't give refunds. They said they offer phone cards or you could purchase something from their website. I tried that. It didn't work either. I am still very upset that nothing has been done. I'm asking for help. Please for me and others that have been scammed. Shut these people down.

In December 2007, my husband signed up for Blue Hippo. They promised they would send the laptop after like 6 payments and took $88 biweekly out of my checking account. By July 2008, I wrote my attorney general's office of Edmund **, and by August 2008, to my surprise, we received a laptop. It wasn't impressive, considering by the time we were done paying, it will have cost us almost $2000.

We could have gotten the same laptop from Dell for around $500. But we have bad credit and live check to check. I only had 1 or 2 payments left, and someone stole my husband's identity and cashed a drafted check, causing us to close our account. I notified Blue Hippo and told them my new account number. But they failed to take my last 2 payments out of my new account, and it put our account into default.

For the next year or so, our laptop would only work a third of the time, because the payment guard kept popping up. We would call to make a payment, and there was never a manager, no one was allowed to accept payment, etc. We never got our 2 free gifts which would at least made up for the fact that we spent close to $2000.

If this message gets seen, I would like to know how to join a lawsuit against Blue Hippo in hopes of receiving something, anything back and feeling closure like some kind of justice was served. I live in California.

Regarding the article on 6-30-10 by Mark Huffman on BlueHippo, missing from the piece was the fact BlueHippo has been in bankruptcy for over 6 months. The company is out of business. PA may have filed against B/H but B/H is no longer an active company. I strongly suggest you provide your readers with the following information: B/R of BlueHippo Funding LLC, BlueHippo Capital LLC, case # 09-14154-KB, US Bankruptcy Court, 824 Market St. 6th Fl., Wilmington, DE 19801. The B/R was filed 11-23-09. Consumers can go to the Wilmington B/R court web site and get the form for filing a claim or goggle US bankruptcy claim forms and print out the form. I believe it will be a great service to your readers to pass on this information.

I paid Blue Hippo, but I never received any product. When I tried to cancel and get a refund, Blue Hippo kept taking money from my checking account after cancellation, and I was told that I could get an in-store credit, and when I went to the their website to use credit, they only offered t-shirts and coffee mugs. Blue Hippo cost me over $500 in paid expenses, and caused my checking account to overdraft, due to continuous withdrawals after I canceled with them.

They owe me $800.00 for paying for a computer I never received. They offered to send me another product. I then informed them I would like a refund in return from not receiving my desktop computer. I have bank statements for proof of damage. Thank you very much.

I thought I was purchasing a computer. After I sent $100 to get the payments going monthly they told me it was a layaway and I don't get the computer until paid in full and get my free digital TV. I was told after first payment I would receive my order. Every word was totally different so I canceled my order cause I smell a rat. I could go to any store I want for a layaway and pay twice less. So they told me they couldn't give me my money back but they would give me store credit but that was a lie, too. They took my money and won't give me anything for it.

If you don't believe me go to BlueHippo website and see how many stories being told and how angry we all are. It's a shame for anyone to get on TV, use our airwaves to lie and scam America out of their hard earned money. We trust things that we see on TV because that's where the truth is supposed to come. I'm very angry and something needed to be said and done. I paid someone to take from my family. I feel like I was violated and abused by my TV I learn the truth from. I could have paid a bill or brought groceries.

I called to cancel my order after a short period and I was told could not get my money back. But they would give me the amount that they owe me in coffee mugs. Something that's $300.00 worth of coffee mugs. I want to join the class action law suit.

In Feb 2009, after seeing Blue Hippo's numerous ads on TV and receiving two ads in the mail, I called Blue Hippo believing that a computer and printer could help me make a living in these economically uncertain times. I placed an order and with Blue Hippo's advertising exposure and no apparent negative complaints or actions against them, determined to pursue the deal they offered. When three weeks passed with no further correspondence and no debit from my bank account, I called Blue Hippo again to inquire about my account status. The person I spoke with could find no record of my order and since my bank account showed no debits, it was determined that my order was not processed completely.

I ordered again, not suspecting any outcome other than me buying a "new" computer on payments. "New" to me means "current", fresh and now (my dictionary confirms the same) and at no point did the salesperson inform me that my "new" computer was thirteen weeks or more away. I found this stipulation out three weeks later when noticing that my bank account had been debited for payment(s) and when no correspondence of any kind from Blue Hippo arrived, no product description, no contract, no confirmation except money missing from my bank account. I called again, fully believing that the computer, a contract or confirmation should have arrived by now.

At this point, I was informed of the thirteen weeks of payments. I then immediately determined that since this detail was omitted by Blue Hippo, that Blue Hippo had misled me and I no longer trusted the company and feared that I was being scammed despite the airing of ads on what I considered a trustworthy media (channel 6, Columbus, Ohio). As I talked with the salesperson, I decided that I wanted no dealings of any kind with this deceptive company and requested, to no avail, then demanded that my order be cancelled and my money be returned to me immediately, also to no avail. I was then informed that Blue Hippo was keeping my money in an account which I could only get by buying something from them (also a previously omitted detail) which, at this point, I thoroughly distrusted the company and demanded my money back. The conversation ended with a very upset me and an indignant salesperson. I have not since received any correspondence, account statement or money from this company.

I bought a computer. I cancelled my account with this company. They told me they couldn't refund me the money I had credit and I had to purchase things from their website with the $300 and something credit I had. After a few months I returned to the website to purchase something for my brother's birthday; the website didn't exist anymore and I called the 1-888 number I had saved from them; it didn't work anymore. I need help getting my hard earned money back. I don't have a way of getting a hold of this company. Please I need help. It caused me a lot of stress because there were moments that I could have used the money. I am a single mom. I can't believe they would take people's money and just run away with it. So please help.

I was sent an advertising postcard by mail promoting a Brand New Computer, Guaranteed Approval. On 10/31/2008, I ordered a computer. I submitted $124.00 from checking account. From 11/24/08 until 3/30/09 $46.65 was deducted from my checking account. I call and asked on 3/16/09 when would I receive computer. It had not been ordered. I canceled the order and ask for refund. The representative said I could only get store credit. $590.50 total. On 7/7/09 I ordered a ViewSonic N3235w TV. Shipping and Handling was 66.06. I sent a money order and they received on 8/14/09 but I never received computer or TV. Bad Business.

I called to get a computer from Blue Hippo in March of 2008, I made all the required payments and then there came a time when I could not make the payments, they told me I would not get a refund but that I could buy another product, so I told them I would like to get a new TV, they never sent it to me, they never sent me anything!

I had dealt with BlueHippo about my left over balance. But when I was trying to buy something else on their website, I can no longer access their site. So I figure searching on google to find out. There it was: a scam. I was disappointed. My ending balance is $100.

I initially ordered a computer from them but the next day after thinking it over I called them and cancelled the order. I received a cancellation number and they told me that they wouldn't be taking the money out of my checking account. On October 1, 2008 I went to the bank and discovered they had processed the order and removed $287 from out of my account. I called them to find out why they took it, only to be informed they don't give refunds just a credit coupon which would still force me to buy something from them. They refused to give me my money back and I am on disability. I was informed I would have to hire an attorney just to possibly get my money back.

I bought a computer and never received my rebate. It has been now over four years. I called for the first two. I slowed up on call. I started calling again, got the same response every time that it was being processed and I never could talk to a manager. My rebate has been escalated to upper management every time I called. Now, the customer service number is no longer in service. I need help. I really want my money.

I ordered a computer on 6/26/2008, made a downpayment of $99 and they withdraw payment from my saving account. I made all payments on time because it was drafted from my account. I never received a rebate of $350 or free gifts. In other words, nothing for $1300 bucks. No, I couldn't afford it (I am a single mother of 2 daughters) but my children needed it for school purposes. I need my money back. When I was able to pull up the catalog to spend my store credits (I was told no cash refunds), I would have to pay shipping and handling but they already had $1300 that belong to me. I was not about to send them no more money.

I paid of 1,000 dollars or more for a computer and a printer. I never got any one of them.

I have filed a complaint with the attorney general and I still don't think anything is really happening since I believe they filed bankruptcy.

I don't have the rest of the information. I started the program where I was ordering a desktop and paid $99 for the first week then each week after $39. I was told that since I could not finish the payments (I lost my job and my husband), I couldn't get a refund. Yet, they still continued to try to take the funds out of my bank account. They have taken about $500 (yes I know it is not nearly the full amount). But they told me I could get other products for the amount I paid, because I couldn't finish paying for the computer. Yet, I never received anything.

I made a purchase from this company 2 years ago that I never received and have a credit refund that I was supposed to be issued. Currently, they have $315 of mine!

Signed up to get a computer and other items if I paid on time within the time frame they said. Had them automatically deduct money from my account weekly for nearly a year before I saw they filed for bankruptcy and paid my bank to stop the automatic deductions. Customer #**, I have all my paperwork from the whole experience plus my printed off bank records to show the exact amount they stole from me. Paid for a service/product I never received. Fraud.

About 2 years ago, I entered into a contract with these people, if you can call it that. For 14 months, they withdrew money from my account totaling almost 1,300 dollars. I was supposed to receive a laptop after 3 payments but I still don't have the laptop or my money. I'm sure there are people out there that can afford to lose that much money but I am not one of them. All I wanted was a laptop so that I could do some online classes to continue my education. I just need someone to tell me what I need to do from here. I can't get on their website and when I call their customer service I get nothing.

At this point, all I want is my money back. I just don't know how to get it. I thought this was going to help my credit and put me on the right track. But instead, I'm worse off than I was. While they were withdrawing money from my account, sometimes my account went overdrawn and I had to pay about 30 dollars for overdraft fees this happened about 6 times. Dealing with these people has caused me so many problems. I could buy 2 laptops with the money they owe me.

I have had problems with this company from the beginning to the end. First, I was promised a computer right away. I know a company just can't send out computers to all who ask on a promise to pay basis. But this is what I was told. When I did not receive my computer as promised, as I was now making bi-weekly installments, I called several, several times. It was nearly impossible to ever get through. When I finally did, I was then told that I had to make seven (7) bi-weekly payments before I could receive my computer. I did not argue as this was understandable despite the fact that I was misled.

When I did complete my first seven installments on time, I did not receive my computer. After several attempts to call them once again, I was told over and over and over again that I could expect to receive my computer any day. After several months of no merchandise, I once again attempted to call them. When I finally got through, I asked to speak to a supervisor. I was told that there was a supervisor there, but that he was not going to speak to me. This was unacceptable! But what could I do? My installment agreement was half way completed. When I finally paid for the computer in full, which took a year, and every payment on time, still no computer. In fact, it was months before I ever did receive it.

However, the "bonus" items that were in the contract which were supposed to be sent out upon completion and under the condition that every single bi-weekly payment was on time, were never delivered. In order to receive these "bonus" items, I had to send them several things, which I did. I had to send them the original contract (which they had), the payment history (which they had), the serial and model numbers of the computer (which they had), several bar codes from the boxes and the computer itself, etc. It was painstaking, but I sent them everything I was asked to do to the letter! Again, after months of no response, I tried again to contact them, only to find out that they declared bankruptcy and were no longer in business.

I have no recourse at this point that I know of. BBB? FTC? Attorney General? Small Claims? Class Action lawsuit? I don't know where to go from here. All I know now is that I paid $2,000 for a computer that I saw advertised everywhere for $600 or less. Another big selling point for me to enter into this contract was the fact that they claimed that they would send my payment history to all three major credit bureaus. This never happened, and I had a spotless payment history with them during the duration of the contract, start to finish. I need some outside help from this point. Aside from the numerous hours of time and aggravation, as well as over a year without a computer which was promised to me immediately, I did not receive my "bonus" items which included a 35mm camera, a printer, and a $350 rebate check.

In addition to that, my payment history was never sent to the three major credit bureaus, which was the biggest selling point for my decision to do business with them. As I needed a computer badly for my business, as I am self-employed, this put a long hardship on me to do my business well. Had I known I would have to go through all this, I definitely would have found another means and not have done business with them. Since I was consistently promised my computer "any day" I did not purchase another one, assuming that the one I am paying for now would be delivered to me at "any day". This hurt the prosperity of my business.

I started buying a computer through Bluehippo in 2008. I was having my account garnished and was promised all these free gifts. I thought that I was paying way too much for the computer I was getting. But I figured with it helping my credit and all the free stuff I was going to receive, it would have been somewhat worth it. Well, I had some issues with my account and fell back on one payment that I quickly fixed. Well, now they started telling me that I wasn't going to receive the gifts (which later they had a recording stating that was the rule, but I didn't know until they told me at that moment). So I said this is way too much to pay for a computer. So I stopped the payments. I said I would like to have my money back that I put in on the computer (they're layaway plan). I had put in a little over $300.

They said they wouldn't refund my money but in fact let me use it in store credit. In Oct. 08, I decided I would purchase a Kodak digital camera. I waited months for it and it never came. I kept calling and calling and calling. And finally, about March 09 or so, I was told they no longer have the camera and that they would send a replacement. So I waited. Finally about April, I called again and they put me on runaround. Finally in June 09 sometime, they said, "Oh, you need to contact another department to get your camera." I got a hold of the department and they said they would return my call. It is now May 2010. I still have yet to see anything from them! I am very frustrated and would like something back for what I just gave away! I just handed over over $300 to a company with nothing in return!

I purchased a computer through their bi-weekly payment plan starting 9/5/2008 and completed payments on 9/11/2009. I have yet to receive my computer. Calls to consumer services line were disconnected. When I did reach them, the computer was to be sent. The computer was priced at $1,963.00.

I paid almost $1000 to them and never received a single item. I see that they are in bankruptcy now, so I guess I'll never see that money again but its a shame that companies can do this to the people of the United States.

I paid for a computer that was never delivered. I spent in over $1500, and now they don't even have a website you can access. I need an attorney working on this case. Due to the amount that was deducted from my checking account weekly, regardless of whether or not the funds were there, they cost me $2,500.00. I am a single mother with two kids. You do the math!

I called Blue Hippo in December 08 to purchase a computer. I made my 12 weekly payments of 40 dollars like we agreed to but after 14 weeks I still did not receive my product and I had done this whole deal because I was starting school and needed a computer. So I ended up purchasing one from Best Buy. I contacted them and they agreed to send me a new DVD player and camera instead if I sent 30 dollars for shipping and handling which I did. That was March 12th, 09 and I still have yet to receive anything. The number I had to contact them is no longer in service. I contacted them numerous times and all they ever said was that it is coming. I ended up giving them over 500 dollars and still haven't received anything.

I ordered a computer from Blue Hippo on June 2009. As my payments came out of my check, I was under the impression that I would receive my computer within a couple of months. After talking to the representative, they said it get to me after 6 months. I canceled my order. They said no refunds I would have to spend the money on something else. When I ordered something, I was then told I would have to send money for shipping and handling. The item I order still left me a balance in my account of $169. Why do I have to pay shipping and handling when they still have more of my money, pull it from my balance? Needless to say, I have not received anything to date from the company. They currently have $279 dollars of my hard earned money. I lost money which I could have used to support my household.

I paid Blue Hippo with monthly Checking Account withdrawals they made. Well, in excess of $2,000.00. In return, I received "nothing". Please help me get back my money. I was promised credit establishment and a computer. I am not working and I'm out over $,2000.00, which I could really use right now. My 4 kids have nothing to show for my investment with Blue Hippo.

I ordered a laptop from BlueHippo. I was told I had to put $124 down and pay $29.99 or $39.99 per week. I was told that it would be paid off in one year. I allowed them to do an ACH debit from my checking account. They illegally sent another ACH prior to the date originally stated according to our agreement. I contacted my bank and filed a bank draft fraud. They were not authorized to take that draft from my account. It caused me to have a negative balance and fees. However, I cancelled my order within the time frame and they refuse to refund my initial deposit. I am out of $124. This has caused undue stress and an economic financial loss.

I paid $418.82 for a new computer. I never got it back nor was able to reach BlueHippo about the computer. That $418.82 was very dear, especially at the time. I have lots of stress and anguish for trusting them and taking them up on their deal. Three years now, and still no money returned or contact with the funding company.

I called Blue Hippo over 4 yrs ago to purchase a computer. When I was done paying for the computer, it took them a year to send it. But they took an extra $500.00 out of my account that they never gave back and I didn't receive the printer or my TV. I'm stressed out about dealing with this company. I have a complaint with BBB and FTC. But I haven't gotten anything. I have lost my boyfriend of 6 years due to cancer. We have a 2 yr old that doesn't understand that he's gone. And for me to have to deal with this too is emotionally draining me that I'm depressed and seeking help for this.

I am now residing in Tucson, AZ. I had an account with this company and paid $1,350 as requested for a purchase of a new computer. To this day, I have not heard anything from this company. I have sent emails galore, dialed the phone number, and have yet to received my goods, or any of my money back. I have sent similar information to the BBB and haven't received any information from them. I am very frustrated and feel jilted. What can I do to at least get my money back? If there is a class action lawsuit, please enroll me in it. I need my money back. This occurred years ago and I want additional funds for the wait. I paid $1,350 from my then bank account of KFCU. I still haven't received any computer, fund return or anything. Please involve me in any lawsuit against this company and refund the money I invested along with waiting for the fund's additional compensation.

They took my money out of my checking account and did not send the computer or a contact for me to sign and when I called to get my money back, they told me that I could not get my money back. They said that my payment would be coming out of my checking account next week and told them that they better not get no money out of my account and they said we have you recorded saying that we can take the money out and I said no. The next week came and they took the money out ($31.72) and my account was over drawn and I was charged $35.00 for NSF. So I had to pay it and then put a stop payment on Blue Hippo so that they could not get anymore money off of me.

In the fall of 2008, I ordered a computer from blue hippo on a payment plan in which that was to take the money out of my account. For four months, they took out of my account until I found myself having financial hardship and they cancel my account, but wouldn't refund my $304.00 that I had paid. And as of today, I still have not received nothing, no refund or apology credit. I am just out of that money because I don't know what to do. Can anyone help? I am on SSI and just can't afford to just give that money away. To me that is a lot of money.

I had ordered a computer through Blue Hippo. I was making direct payments as well through my bank. I had paid over six hundred into it and then there was an issue with my account. I had to file a fraud on my account because of another company so therefore, my account info changed. After reporting these changes of info to Blue Hippo, they stopped taking payments and then eventually went out of business. They said none of the money is refundable? Only in store credit, what store?! Please help!

My ex-fiancee and my account was used fraudulently to purchase an item from Blue Hippo. We sent the police report and a notarized form we filed with Capitol One to Blue Hippo. They sent us a letter back January 9, 09 stating we would receive a full refund for $1803.58 and allow 45 days for it to be mailed. We have never received the refund and the phone number that was on the letter for us to call if we had any questions is no longer in service.

I called and placed an order for a computer in 2007. I paid them on the product for a full year. They automatically debited my bank account. Once the item was paid, I never received my computer. They received 2500.00 dollars of mine. It is now 2010 and every time I call, they say they are waiting on a shipping date and call back in two weeks.

We purchased a Dell computer from Blue Hippo and never received our 20 inch LCD TV and color printer. We purchased this in 2007.

I received the Dell computer but not the free camera and free printer. Also, I didn't receive the $350 rebate. Where is my stuff? Yes, I have all my paper work.

I have made payments to BlueHippo for a computer--$99 for the first payment and $69 every other week for almost a year. For months, I called customer service to find out why I haven't gotten the product I paid for, and I could never get an answer. They always said that my order had been shipped and it would be to me in 6-8 weeks, but it never showed up.

I tried to cancel my order, but they said I would not get a refund. I had to use the money in store, so I ordered a flatscreen TV. I called for weeks about the TV and never got a response as to why my product had not been delivered. After that, the website was no longer up and all the phone numbers had been disconnected. I have given the company over $800 for a product that I never received.

I enrolled with Blue hippo so I can get a laptop and increase my credit at the same time, after couple of months (while blue hippo deduct $39 biweekly from my account) I decided to change my purchase and get TV from them instead of laptop. They told me that I would have to pay for the shipping and was talking to me very rude because I wanted make a change on my account, it was very unethical of them to treat and talk to me that way.

So, I haven't received nothing for them and I went on their website, turns out that their website doesn't exist any more, so I try by calling the number I used to call to check the status on my order and that was disconnected. So now I'm concern about my that paid of the amount of $1,049 for my TV and another $111.00 for shipping and I haven't gotten or received anything, no letter for a notify me, no email, no call from them and the worst part of it, I have one paper showing that I had to sent out money order to the company for the shipping towards my item that I have paid for. I'm scared that they have stolen my money and I don't know what to do in this type of situation.

I have no information from them, but I can get a bank statements when they deducting money from my account and I do have the letter showing that they had me to printout and send out a copy with my money order out for my shipping towards the item I had paid for. Please contact me in anyway, can you think you can help me. Lost money and didn't receive what I paid for.

I signed up with BlueHippo on 1/14/2009 with a down payment of $124 set up through BlueHippo on WaMu banking account that was to be drafted from my account on 1/16/2009 as stated in my Layaway Agreement. The sales order states that my final payment for the merchandise is due on or before 2/18/2010. The sales order also states that I would not receive my order until after I've paid my activation payment; a minimum of 13 consecutive weeks worth of payments have been posted to my account, I've sent the signed sales order, a voided check or savings deposit slip (in which I don't remember ever sending), and the layaway agreement (also in which I don't remember ever sending).

My purchase order I was to receive is as the following: 1 Ultra Laptop System with an Intel Celeron Processor 550, 2GB RAM, 80GB Hard Drive, 8x DVD-RW Combo drive, and a 15.4-inch Wide-Screen WXGA. The Sales Order also states that upon completion of my final payment order, which is a subtotal of $2,515.00 with a mail-in rebate (in which I would receive later from BlueHippo) of $320.00, bringing my grand total to $2,195.00 that once paid in full, I would receive two bonus gifts for complying with the contract without missing a single payment. These free gifts include 1 Free 20" LCD Flat Panel TV and Free Color Printer.

Well, to make a long story short, I had called and cancelled my order with BlueHippo on 1/16/2009, but it was already too late. They had already charged my WaMu account $124.00, but I still cancelled before the contact was factually in effect. I was told that I was eligible for a full refund, but I never received any amount of dividends or products. I called continuously for months after my cancellation date trying to get my $124.00 refunded to me, but still did not receive my refund check. I was told to fax the corporate office and that they would send me my refund, so I faxed the corporate office and I still did not receive a refund. Then about five or six months after I had canceled with BlueHippo, I had to close my WaMu banking account because of identity theft and fraudulent activity on my account and had to open a new account after speaking with WaMu's Fraud Department.

Then soon after, that WaMu banking got bought by Chase, so by this time I had pretty much given up on any hope I had on getting my money refunded back to me from BlueHippo. Not only that, but I can't even get in contact with BlueHippo Capital LLC anymore because their Customer Service phone number is no longer in service. At this point, I just want my money back and have it stuck in my head to never trust another company again for this reason. Thank you for your time and for hearing me out on this matter.

I had made $50 payments to BlueHippo in hopes to get a new laptop. Once, they had collected at least $900 of my money. I had called to see if I could receive a laptop. Instead, they told me that the money I sent does not cover shipping charges and that I had to write a separate check to a different company to receive it. However, I did not. I would appreciate any advice you have on either getting my money back or a laptop that they had promised. Now, I am broke and without a laptop.

I put a down payment of $99 for a desk computer. They took 5 individual payments of $19.82 out of my account and the $99. I canceled my order within 4 days of ordering and have not seen my refund. I was told I could spend the $99 on the website which didn't work. I just want my $200 back.

Blue Hippo was taking money out of my checking acct. for a computer. After several payments, they said I had to pay in full before I received the computer. I canceled the contract and they received $600 from me and they stated they could not refund my money, that I had in store credit. I chose a laptop and it said I needed to send $63 in money order and then I will receive the laptop. I have not received any computer, laptop, or refund in money. I have proof of all deductions and the money order which they cashed from Amscot. I am out of $700 trying to purchase a computer for my three children who needed a computer for their studies. I still had to spend extra money I did not have to purchase a computer for them because their studies can't wait on a dishonest company. I want my money back. I don't have $700 to just give a total stranger who may not have anyone depending on them to survive.

Blue Hippo Funding is out of business. They filed for bankruptcy in December 2009. But if you who have been scammed, would like to tell the CEO of Blue Hippo, here is is name and home address (and by the way, Google his address and check out the mansion he lives in.)

I have asked for my money back because I could not afford the payments anymore because I'm on disability. They owe me $559.84 back in payments. I need that money because I don't make that much. They always added more money to what I owe before I would receive my computer.

I purchased a desktop computer from them. I was supposed to receive a free flat screen TV and a color printer. Luckily, I did receive my computer. I have called customer service at least 30 times over the last 2 years. I still have not received my free items. BlueHippo is a rip off company. I have paid over $300.00 in phone charges trying to get satisfaction from these con artists.

I saw an ad on TV one night that said if I pay 13 weeks ($26) in a row, I can receive my computer and when I complete the program of 52 weeks, I will receive a TV also. After about my 17th payment, I never received anything so I started researching about the company and all I saw were bad reviews so I immediately stopped the payments and ask for my money back.

BlueHippo said I could not get my money back. I could only use it as store credit so I said alright I get the monitor that they had on their website with all of my payments that I already made, this item was paid in full already. So I would call them every week and they kept saying it's in their shipping department but I could not talk to them so that has been going on for about two years now please help. I need my money. Everybody that dealt with this company should be paid more back for the frustration we had to go through.

I wanted to do something different with my credit while getting a computer at the same time. But I feel like a sucker. I order the computer back in June 2008 and everything was good until I lost my job and they didn't want to let me cancel. I called and called, finally getting someone on the phone and they said I could order something with the money I'd already paid but it had to be their products. I looked online at their products and tried ordering but you had to pay a fee to order something else. I got tired and gave up, but I want my $500. Can anybody help?

I ordered a computer, canceled it and had to order another product. I ordered a Cannon Powershot SD1100. I have contact numerous times. They have had my money for over a year and still refuse to send me my product. The person I talk to refuses to give me a name and refuse to allow me to speak to a supervisor. I contacted the BBB in Maryland. They have said there are numerous complaints and BlueHippo is not allowed to sell in their state anymore. I want my camera.

I paid $500 for a television and now I can't get a hold of anyone who can tell me where my TV is. My daughter, who the TV was for, asks me all the time where it is. I felt like a fool or a sucker.

I saw the ad on TV and thought it was a good way to get a computer. By the time I had paid almost $700.00, I bought a used computer from my cousin and decided not to buy the computer from Blue Hippo. I was told I could only get credit to purchase their merchandise which was alright. I tried to purchase a flat screen television for almost $500.00 and was told I had to pay an additional $37.00 for the shipping. Not knowing what address to send the money order to, I did not send it. I do think it is strange that the company has the amount of my money they do and they could not take the shipping out of that. I would have been okay to forget the rest, but not the whole thing. Is there anything I can do?

On September 11, 2009, I've contacted Blue Hippo to apply for the Dell computer. I gave the customer service representative my information such as my social security, bank account, etc. After a week later, I thought about what I was getting myself into and I had a bad feeling about this company. So I called to cancel my order. Every time I called, it was hard to get a hold of someone.

The phone was busy or there was no answer. Finally, when I've spoken to someone, I was told the initial fee of $99.00 will be issued as a credit. The credit was only used towards a purchase of Blue Hippo's product. I've placed the order for a product from Blue Hippo. Now six months later, no product wasn't delivered to me. Once again, I've contacted Blue Hippo, there was no answer or it'll be busy. I need assistance to resolve this matter and get reimbursed. Please help! Thank you for your cooperation.

I am going to our community college and I needed a personnel computer and did not have any credit started. I contacted BlueHippo by phone and I was told that I needed to make a down payment of $120 by bank draft. Once I received a contract in the mail, I was to sign it and return it asap so they could send out my computer. After I received the paper work in the mail and read it, I was shocked at what I read. Something about lay away and making so many payments before they would send the computer.

I called Blue Hippo and said I had read the contract and they did not say or mention anything about no lay away or withdrawing any money from my bank account before I singed my contract or so many payments. They would not let me speak to a supervisor or someone in charge. Also I might have made a mistake. The supervisors had no time to deal with the customers that is why those workers on the phone were the ones who handled everything. I was furious and said I am canceling whatever contract you say I have.

After many rounds with them about a refund because I was not happy with the way they did business, they still continued to get several payments more from my bank account. The only way I could make sure they did not steal anymore of my money was to close the bank account and open a new one. Of course, they refused to refund any money and said I could purchase something from other products they carried. I made it clear I did not want or needed anything from them. Well, I could not wring the guy's neck so I hung up and cried. They took the little money I saved. They emotionally broke me down and still very angry. I would like to see those who took our money without any regret punished and maybe I will get some relief.

Took money out of my account. I spoke about many attempts of getting my computer. After many excuses of them needing more installments and always telling me, they're going to ship it out one time of month that they send. I've paid in $800.00 thus far and trying many times of getting a hold of them has been unsuccessful. I have been ripped off and wish reimbursement. Please send response. My interlude with BlueHippo started in January 2007. I'm without a computer and/or out $800.00. What's worse, a messed and closed account. I was lied to and stolen from.

Debit of checking account 4 times. When I called about the program, the information seem to be something that I could afford but after I called inquiring about how many, it stopped and I have not been able to contact the company for 3 months. Lost of payment of 124.00 and 3 payments of 29.95.

I paid $1200.00 for laptop computer. Kept being told all was being processed and sent. I have copies of all info, including statement that computer was paid off and I should be seeing it in mail soon. Site went down the day after I copied all info. I am disabled due to blood clotting disorder and am very sick. I needed computer for communication. $1200.00 was deducted out of my account over a period of 10 months because there was no way on Social Security would I ever be able to come up with a lump sum to purchase a computer on my own. I have substantial medical bills. I was told several times that all was on the way. Kept calling when nothing ever arrived. Very frustrating! Any help is grateful. I am sure there are many people in my financial situation that has lost precious dollars to these people. Thank you for your anticipated help.

I ordered a Dell laptop from this company. They told me they would not send computer till after I completed half of the payments. $29.99 a week out of my bank account went to twice a week causing my checks to bounce etc. I was promised a printer, a mp3 player, digital camera and a $300.00 rebate coupon. Well, I never received any of it. I sent the rebate in months ago and it was returned to me marked refused. The total price was $689.77. I made 23 payments of $29.99 if not more.

The computer they sent me was not what I wanted. It had no DVD or disc player. There is no phone number. I have written to address on contract, it was returned refused on envelope. I was not planning on spending this much on a computer. I was to receive $300.00 rebate plus extras. They were only suppose to take money out of my account on Fridays but they were doing it on Tuesdays and Fridays causing my personal checks to bounce. I had returned the computer one week after I got it due to failure to work properly and not the one I ordered. They sent the same one back to me. No way to get a hold of them to settle this.

I seen the commercial on TV and decided to call and order a laptop. When I called, the person I spoke to did not explain to me that I needed to make 13 payments before getting the item. When I got the papers in the mail explaining how their program worked, I called back and let them I didn't want the item and to cancel my check that I had given them the day I order the laptop. The lady I spoke to said that it was no problem and they would not charge my account. 4 days later, I found out they process the check and my account was overdraw.

I called and try to speak to a manager to get my money back. All I kept on getting was a negative answer and attitude. They said that who ever I spoke to was not well informed and that all I was going to be able to get was going to be store credit for bluehippo.com, for the amount of $99.00. I was very upset about the situation and the service I got from them. I tried going into bluehippo and I can't seem to get to the website to redeem my money before it gets lost.

I set up agreement with Blue Hippo and was required to make 13 payments which I did. I made well over my 13 payments and several times called and was always told my order was in the warehouse to be shipped. After several attempts and still I did not receive my computer, I called again and told them I wanted to cancel. In the agreement, I was told that if I cancelled, I would default on my agreement. I told them that they did not stand up to their agreement. I could not get my money back but I could get other merchandise for the money I had already paid which was approximately $1300.

Soon after my threat to cancel, they sent my computer, but I was not satisfied and told them I wanted to cancel. Soon after they sent my computer. I was already disappointed with them and did not make my final payments. They locked my computer. I decided to go ahead and pay them because I already spent way too much for my computer. I tried to resolve this matter and pay what I owe, so I could unlock my computer but cannot get hold of anyone to resolve this matter. Could you please tell me who to contact to get my computer unlocked and resolve this matter?

I purchase a computer from BlueHippo. They promised me a 20" TV and printer which I never received. Also, I was supposed to get a rebate back that never came either and to top it off, the computer won't come on. I tried to call but I got no answer just a recording saying all circuits are busy. Now I'm out of two-thousand dollars and a computer. I am a single working mother and I needed the computer for my children to help with their homework. Please help me.

I called the BlueHippo on January 13th 2009 to inquire about a laptop for my grandson's birthday. The sales rep told me that if I would send $180.00 dollars and then make payments of $67.99 every two weeks have the money drawn out from my accountant that I would have enough for the laptop by the second week of February. As we continued to talk, he said that I could get these additional prizes for an extra $19.99 onetime payment but then the onetime $19.99 payment and his conversation after I had given my credit card information changed total being a $190.00 and the supposedly onetime $19.99 payment was also added with it every two weeks. And I was told that with the onetime $19.99 payment, I could get a rebate of $320.00, which I also have never received after calling numerous times on my cell using up my minutes leaving messages. I never was contacted.

I then contacted Bank of America to stop payments because I had wanted to cancel my order because my income changed. I was no longer being paid weekly. So bi-weekly withdraws from BlueHippo made my account insufficient with $34.00 from the bank and $33.00 from BlueHippo plus the charges and finally after no results, I had to close my account with Bank of America, which left me with a unpaid account of $200.00 so that blue hippo would stop withdrawing money out from my account. What had frustrated me the most is when I told one of the sales rep for BlueHippo that I was going to file a case against them with the Attorney General, the sales rep laughed and said that they were in our rights and to go ahead and file against them and then hung up on me.

I received a flyer in the mail from BlueHippo offering laptops and/or computers with a free flat screen TV and a GPS system along with a free digital camera with no credit checks, also for a down payment of $99 and $149 a month till the computer is paid. The rep I spoke with kept advising the call was being recorded and all I needed to do was just answer the questions with just yes or no and not to interrupt the rep, otherwise, he would have to start the agreement process over which of course I interrupted a couple of times till the rep got upset and requested to finish the process so he can rush the shipping. He also advised the order would not go out until I received the agreement or the information in the mail as soon as they received the first $99 from my checking account.

Well of course, 3 days later, my bank account was debited and I had not received a paperwork in the mail. I attempted to call the phone number I had called to set up the order and I would get a busy signal on the line. Then I would try and call from a different phone number and I got a recording. The number was not a working number so I then got online to look up the BlueHippo company, only to find out they were a scam after reading all of the horror stories. I started to panic, afraid to get debited for more money than I could afford. I called my bank to see if my bank could pull a phone number from the debit record and my bank could not pull any contact info.

So I advised my bank to put a stop payment on any transaction by the BlueHippo company. So far, the stop payment is only good for 60 days and each time, I have to restart the stop payment for BlueHippo. My bank charges me $35 so it still not fully resolved. Please advise as to what I should do next. Thank you for your help with this matter.

I purchased a laptop computer from BlueHippo on April 3, 2009. I made an initial payment of $99.00, and after that weekly payments of $29.99. I was informed that I would receive my computer after 50% of the total amount was paid off and after that I would continue with my payments until February of 2010. In September of 2009, after several conversations over the phone with them, they told me that my computer was ready to be shipped. I still haven't received the computer and now their number has been disconnected. I have paid 3 times the price of which the same computer would cost if bought at a store and now I have not only wasted all this money, but also several phone calls with this company and terrible customer service.

I have been trying to contact someone from Blue Hippo, concerning my account with them, because I have spent over $1,400.00 for a computer, however, I am yet to hear from someone, or receive my computer. I have tried to look up their information online, but have had no success. Could someone please help me?

I started making payments. I decided to not get a computer. I was told that I had a credit and could order something else, so I ordered a digital camera. I had to send a money order for S&H. I sent that in on 11/09. I still haven't received anything. What should I do? I lost between about $425.

I paid my entire bill off and I never received my computer. When I call I was getting the response of, "it's on the way". Then the number was disconnected. Being disabled and on a very fixed income, it set me behind because I could have been using that money for something else.

Around June 2009, I came upon this company called BlueHippo Funding. Their promise was that there was no need to check my credit. I needed a computer then and their offer sounded good at the time. After doing all the paper work and submitting it, the same set of paper work came back again asking for the same info and more. When it was 13 weeks as they promise the computer would be shipped, I called to inquire and to my surprise they told me I missed a payment and had to start over again.

The worse part was that I was not entitled anymore to all the incentives it came with. I have tried to contact the company's customer service dept., but the number is no longer in service. I have also tried the internet without any success. I do have a second hand laptop, but I have $700 sitting out there in someone else's lap. I wanted a simple computer that was reliable to do online classes. I need my money back.

I purchased product. Never receive refund or credit no feedback.

Was getting a computer through the layaway plan. I've seen that it must going to be more money in the long run, so I called to try and get a refund. They told me I had to purchase from the Blue Hippo Store with the money I paid them so I could not get my money back. I tried to purchase some stuff from Blue Hippo and it was trying to get me to use a credit card to pay. I could not get my so call credit. Never received my cash back, nor could I purchase anything from the Blue Hippo Store.

I ordered a computer about 4 years ago from BlueHippo. Then about one week later, I changed my mind and called to cancel. But they continued to take money from my checking account, even making me bounce twice. They took over $500 from me. I have nothing on paper confirming this, only my login and password from that website which says how much is in there. How do I go about getting my money back? Thank you.

I ordered a desktop computer from Blue Hippo in February or March of 2007 and spent over $1,500 for a computer that I still have not received. I put my hard-earned money into trying to finance a computer that would come along with free items such as a printer, flat screen television and a digital camera. I need my money back. I'm not rich and this was a large strain on my medical bills.

I was making payments on a laptop. I continued paying and every time I called, they said my computer had been ordered, they were just waiting on the shipping approval. I received an email saying that when my final payment was made, I would immediately receive my computer. So I overnight a money order in hopes of getting my computer immediately like I was told. But here I am over a year later without my computer, no refund and no way to get my documents because the website has been shut down. My computer was for school. My grades were poor because I could not do my work. I was trying to make an investment on a computer and fell behind on the mortgage. I now have a lot of built up stress and distrust in shopping with any company.

I placed an order back in 2007 and was almost paid up this year. I had been keeping in touch with Blue Hippo up until January when I received the final money owed on the account. I now want to pay off the amount and receive my Dell Laptop, but cannot reach them through their 800 number. My intent to buy a laptop off of Dell was due to my poor credit. I had a bankruptcy and wanted to raise my credit score. My bankruptcy began in 2004 and just paid off and was cleared through the Bankruptcy Courts in NJ on May of 2009. Now I am out of my money and a laptop. I am currently unemployed and needed the laptop to continue my studies. I am stuck in a really bad financial bind and here to add insult to injury, I got ripped off by Blue Hippo and with no way to get in touch with them. I would like to add my name to a class action lawsuit. What do I do next?

I have paid them over $1500.00 and have not received any merchandise. I was supposed to get a Dell computer and when I tried to call them, it said the number was invalid. I am very upset because I haven't received a computer or my money back and my kids are upset because they need it for school and at the time I couldn't afford to pay cash for one.

Blue Hippo was taking $79 from my account. It totals up to over $742. When I was unable to continue the payment, I called the 1800 number and they advise that they will give me a refund but I could purchase items with my credit. I sent them money orders for the shipping and handling because they stated it could not be taken from my credit amount. It has been over 2 years now and I have not received my items or refund. After seeing so many other people's comments, I realized I was taken for. My, I was a fool. I also emailed them several times concerning this issue. I am unable to locate the email now. I out of $800. I am out of money since I needed this computer to help my daughter who was in school at the time. Now, I feel like a fool for trusting these individuals. I could have used to money to pay for medicine my husband needs. Please stop them from hurting other people and taking their money.

Blue Hippo would have to deduct both payments around the 3rd of the month. Somehow after $340 it came to that Blue Hippo needed money or a payment every other week. My payment arrangements from the SSD was at a different time from what they had told me so we decided that I should withdraw my funds. I had put in on the account and go to the online store to pick a product for my refund of the said amount between $300 and $340. The exact amount would need you to locate but I had been promised my refund product was on its way so many times by their representatives. It just got irritating with no results. I now can't get in touch with no one from that company, called Blue Hippo in Baltimore MD.

I bought and paid for a monitor two years ago from Blue Hippo. I have not gotten my money back, which was $287.00, nor did I get the product. Each time I have called (now number disconnected) I would be told it was on its way from the shipping department and to call back if I have not received the product (which is not available) within 30 days. This went on for two years! I want my money back! Stressful. They took money away from me and my family! It is hard to make ends meet. I am tired of chasing my own money. These people at Blue Hippo need to give me my money back! With interest!

I did not receive the $999 rebate from them. I was counting on it to help pay my bills.

On Dec.4th, they were paid $99 from my bank as first payment for a laptop and after they got the money, I would receive paper work to fill out and sign and return to them so I can get the item. It's almost three months and I can't hear from them. The number the Mr. Jarry gave me which should be the customer service number does not even respond. Both numbers I've been trying to call since they got my money. It is saying the circuit is busy, please try later, but it has been going on for almost three months now and I want my money back. I'm going to write to the Business B. to complain about them. I was told that they stole over 15 million from innocent people who were trying to live by working very hard and can't afford to go out there and purchase a computer.

In 2008, I answered an ad for financing a computer, supplied all information including my banking information and money was deducted from my account. Upon further investigation of the company, I decided I no longer wanted to continue the agreement. I was told no refunds, only store merchandise. I have since tried to contact the company to obtain store credit and perhaps purchase items since they will not give me my money back but have been unable to reach anyone either by phone or web.

I paid my layaway agreement off, account number 6939711. After pay off I was supposed to receive a digital camera, color printer and a device to be connected to my computer that types as I speak. I have called the number above numerous times. All I get are click sounds; I don't think the phone line is connected anymore. I cannot contact this company. Also the website doesn't even help me which is Bluehippo. Thank you.

I ordered my laptop on 12/06/08. I didn't receive my laptop until after 04/28/09 and that was after I faxed my information back to them a 2nd time. I was promised free merchandise after the end of my term and now it has been several months and I still haven't received my free items but they have taken all money out of my account and maybe more. The phone number that I have isn't working and I need my merchandise immediately before other actions are taken. I am very disappointed in their process and they are very unprofessional! Send me my merchandise!

Over two years ago, I talked to a person on the phone about a computer. They took my information and told me the plan. I talked to my son and he said it was not a good deal. I called back and canceled my order that same day! I never heard anything about it anymore. Now I find out that I have a judgment against me because of this company. This is totally wrong. I have been trying to find a phone number for this company and cannot find any way to contact them. Is there any way to get in touch with anybody about this? Every time I try to get a loan, this judgment comes up and it is hurting me greatly!

I paid the total of the cost of a desk top computer and never got the computer. Everytime I call them, they either never answer or it rings busy. Blue Hippo also took payments would over draft my account costing me more than the cost of the computer.

About 2 years ago, I called Blue Hippo and set up an agreement with them to start making bi-weekly payments of $40 to them so that I could get a computer. I made all of my payments but still had not received my computer. I called so many times and never got any clear answers. Therefore I canceled my order. Then I was informed that I would be issued a store credit. My credit was for around $1,200. I then decided I would get a TV instead of the computer. In October of 2009, I mailed in a money order for $60 so that they could send my TV and then give me a remaining credit of about $400. It is now February and I have not received my TV.These people have conned 1,200 dollars out of me and I have no idea how to get it back.

I, like many other consumers, have recently found out and have allowed this company to deduct money from accounts and have no product. I cannot get my money refunded and cannot use the in-store credit. What can I do? I am a single mother out of $600.

I placed an order with Blue Hippo back in October 2009 and I never sent the paper back. So, I called them, after 3 months of payment that was not supposed to be run with my card, to cancel. They told me they don't refund. They owe me $486.00 that was a credit in their online store. I went back on the website on January 2010 to use my credit. The website and numbers were not working. So, they owe me my $486.00 and I want my money back now.

I ordered a computer for my daughter for $689.77. They continued to withdraw money from my checking account up to $1100. I finally had to close my checking account as nothing was ever shipped to me. After several attempts to reach them I filed a fraud case with my bank, which only stops them from continued withdrawals from my new account. Now all of their numbers are disconnected.

I was going to buy the computer from them. They wanted me to build up a little history with them. I did but I could never get my money back. I need to know what to do to get my money back.

I Set up an account through Blue Hippo to get a dell desktop computer. After complaining several times about not receiving the computer, we finally got it. We were also suppose to receive a printer and digital camera. Also We were suppose to get back a 350 dollar rebate. I have all of my bank account statements as well as all the paperwork I received from them. I want to know what I can do to receive my printer and digital camera or the money that equals it as well as my rebate.

One year ago, upon starting school, I started business with Blue Hippo. $59.00 every two weeks. After two months they finally sent me the paperwork to begin the process of owning my computer. I sent two different sets of the same papers over the next 3 or 4 months because they said they never received them. Meanwhile, $59.00 every two weeks is coming out of my account. I have been paying for one year. I have tried to cancel the plan and stop the withdrawals from my account. I went to the bank yesterday and all of the withdraws are gone. I have paperwork from Blue Hippo proving an account. It resulted to $1440 and somewhere between $500-$840 in insufficient funds when I ask them not to take the money out because it was not there; but they did anyway.

I applied for a laptop with Bluehippo.com, but after receiving the information that I would need to make 13 consecutive payments before ever receiving the product I called and canceled my order. They said "ok" but that they had to take my money anyway because it was "already scheduled". I would get a refund in 45 days. All of this took place in a time frame of 24 hours. That was September 09; it's now January 2010 and I haven't been able to get in contact with anyone from the company since that last conversation. I just saw the article on the litigation against them. I guess they wanted one last fling before they gave up. They took the money one week after our last conversation, putting my account into arrears and almost causing me to default on my bills and causing my bank to close my account briefly because I could not pay off the negative balance.

I purchased a computer back in December 2007. I paid $200.00 and $69.00 every two weeks after that until it was paid off. They told me that if I pay 13 payments first, I would get my computer and then I could pay the rest off in payments of $69. I was supposed to get a printer, camera, and $300.00 rebate at the end of my contract. I spent $2100 and nothing. I have the bank statements showing were they took moneys. Please let me know what I can do. I drive a school bus. That's not a lot of money but I thought I could swing it. But they cleaned me out instead. It has been two years and I'm just now able to pick up the pieces.

i was making payments for a laptop; downpayment was $99.00, after which, $29.99 per week. I tried to call. All I got is a tone. Website shut down?... I lost my bank account. I'm on SSA/SSI, fixed income. I see a doctor for my illness.

They closed down, I tried to call and there was no tone. I went to check their web site and their getting a law suit.

I sent Blue Hippo money for a laptop. I made all payments sent back all paperwork, no computer. I stopped allowing them to take money from my account upon not being able to get in touch with anyone in customer service. I would like to get my money I paid in back.

In the middle of the year of 2008, a call was made to my cell phone by a Blue Hippo Representative. They set me up on a payment plan for $100 to start the service (initiation fee) for a laptop that I wanted. I started making payments roughly thirty to forty dollars every two weeks and so forth. I clearly reached the mark of the 7 consecutive payments that they needed in order for me to receive my computer, then it seemed to just take longer from there.

The year 2009 came and I was okay. Maybe I'll just cancel the financing and since I can't get a refund on the 500 dollars, it can just post online as a store credit. I finally decided I wanted a 26-inch LCD monitor which was $426.00, taxes and other fees led it to be roughly 600+ dollars. I cleared my account to make sure it was paid in late November of 2009.

I called periodically to check on the status of my order to find that it hasn't processed and I would be informed by a representative for when it was ready to be sent. I never received a call, and every time I call them, their number shuts off in the middle or hangs me up. It's January 2010. I've been dealing with this for a very long time. The TV was suppose to be a Christmas present and now its nothing. I never received my Expensive TV, cash back, or even a phone call, and when I go to the website, it's not available. This has causes a lot of mental stress, especially because there are economic issues in the world and every dollar counts. I'm distorted.

I sent Blue Hippo a thousand dollars for a Dell computer that I never saw and I never received a dime of my money back. I understand a lawsuit has happened but could I maybe get some of my money back? I did not make a lot of money and I thought a computer could help me get a better job. It really hurt and still does.

I purchased a computer from Blue Hippo on 03/10/08 paid $1800. They stopped taking my money and never sent a computer. I just want my money back. I've waited two yrs for nothing.

I activated a contract on 10/2/06 with Blue Hippo. I was to receive a Deluxe Desktop 2006 Computer: 256 Megs of RAM, 2.66 Gig Intel Processor, 80 Gig hard drive, 17" color monitor, CD ROM drive with CD Burner, Microsoft Windows XP Software Bundle, plus $700.00 worth of additional software Bundle, TV and Printer Bundle, and a $300.00 rebate refund check from the total paid $2,203.48 by contract due date of 11/6/07. I kept my end of the agreed contract perfectly.

After much duress, multiple phone calls with numerous employees, and letter, I received a lot of empty promises and no produce until 1-10-08, I received a computer. Not what was promised to me in contract, but a computer. I never received $700.00 software bundle, TV and Printer Bundle or my $300.00 rebate to complete their end of the contract. I have since then made multiple calls to every one they suggested I speak with and faxed multiple request and supporting documents to them with nothing being shipped to me. One of my last calls to them on 11/12/09, I talked with Marleny who stated she was sending my paperwork to the senior representative and they have my items in stock, but not shipping them due to the fact they are trying to figure out why they haven't shipped. Since then I've called on at least three different occasions and all I've gotten is a busy signal. Thank you for your time and consideration in this matter. Any help would be greatly appreciated.

The great amount of money they needed for the product they sent could have been spent much more efficiently and received within reasonable time unlike the stress over $2,203.48 that was paid in 12 months time and not receiving even what was promised to me for that large expense I was bound by contract or default with no recourse for me to take.

I had bought a computer from Blue Hippo in January of 2008. I was told at the time after I had made all the payments that I would receive a camera and a printer and a rebate check for 300.00 dollars. At this time, I still have not received anything. I had my checking account debited $69.99 every two weeks until everything was paid. Now all of a sudden the company files for chapter 7 bankruptcy. What can I do for them to give me what they owe me? And then now I have had problems with the computer that I bought from them. I already had to have it serviced. They or whoever had locked my files that I had saved on my computer.

I feel that they took advange of me because of my bad credit. I believe that I paid $2,000 for this computer which is not worth it, but I needed it for my kids and for myself. Many times I would call them and they would tell me it's on its way and I wouldn't receive anything. Now I heard through the news that there is a class lawsuit against them. What do I need to become part of the suit?

I paid $91.96 every two weeks for a whole year to get a 17-inch monitor Dell computer and a 32-inch HD TV flat and a printer. I finished paying in December and never received the merchandise nor the phone number that I have for customer service work anymore to contact them. I was cheated out of $2390.96.

I agreed to purchase a computer from above company. They told me they would ship it after I sent them $99 and a voided check and I would pay them $38 weekly thereafter for one year. The computer did not come after I sent the $99 and they then told me that I had to establish credit with them for several weeks before I would get the computer. After that period of time had lapsed, they kept changing the story and the shipment date, etc., which made me nervous so I cancelled the automatic payments. I was told that my money could not be refunded and it became more and more difficult to get a rep on the phone and when I did get a rep they were extremely rude.

I have purchased one of their computers, but I never received it. I have put in $783.00 into it, now they have no phone, filing bankruptcy. I am a single mom and need the money back.

We applied for a computer in 2007 through Blue Hippo in which we received the computer within the year. But it has been nearly three years and still has not received the mentioned free items such as a printer, television and a rebate of $300.00. In our last letter through the Minnesota Attorney General dated May 2009, they are going to send our items out with the next order and gave them 45 days for our rebate. None of these items has shown up. We paid over $2000 for our computer with the understanding of getting the other items with it.

Since the items did not come, we ended up having to buy a printer to use with our computer. It has been a frustrating and emotionally stressful experience. This company is supposedly there to help people with bad credit improve their credit with the purchase of the computer. The computer has now broken down and when we try to call for service on it, they say there was no service agreement on the computer but our original agreement was a three-year warranty.

i paid $1500 for a laptop from this company in 2008 and have never received the product. I have written complaints to the Better Business Bureau and the Attorney General's Office and have still yet to receive the product or my money back. Please help. I need my money. I cannot afford to throw $1500 away.

We signed on to purchase their deluxe package for a Dell computer with a free printer and an HD television. We were told we would be required to make a few "good faith" payments then our computer would be shipped to us. We agreed and began making sure the cash was in the bank at the appointed time every two weeks. After they had taken several payments from our account, we received a letter from them saying we had been approved for their lay-away program and all I needed to do was sign the papers enclosed with the letter and return it to them. I signed and sent it back and it was just a couple of weeks later that they began taking out the $91.98 on a different time table as originally agreed. Luckily, we caught the change and we were able to keep the money in the account.

In the beginning they were deducting the money the same week I got paid and afterwards they were deducting the money the following week. It was almost like they were trying to cause us to miss a payment so that our contract would be broken and they could say we forfeited our free gifts. It was explained to us that we would get the free gifts after we had made all of the required payments without missing or being late on any payment. We started making our payments the middle of November 2008 and by about March of '09 I began calling their customer service number trying to find out when they would be sending out our computer. I was always given the runaround. They would tell me it was on order or it was now waiting for a supervisor to sign off on shipment, etc.

I asked to speak to a supervisor and was told they did not have any way of transferring me to someone in charge. They'd say the manger's had different offices and no they did not have phone numbers for anyone in charge. It became extremely frustrating for me. Finally, around July I was told my computer was being built and would be shipped very soon. I could never get a definite date but they assured me it would be very soon. I kept making my payments on time and never missed a single one. We did receive our Dell computer in October '09, and guess what? It does not have printing capabilities due to the spool never having been turned on. We thought at first it was because we didn't have the right printer for it, so I called Blue Hippo's customer service number again to find out when our free gifts would be shipped to us. They said the printer and TV would be shipped to us in approximately 4 to 6 weeks.

That was the last time I have been able to get through to their customer service number. It is now January '10 and I cannot get in contact with them.

When I try to call their numbers the phone calls can not be processed. When I tried to contact them online I can no longer get access to their customer webpage to access my account. So here we are with a computer that we can't hook a printer to and both Dell and Microsoft are telling us it will cost us between $150 and $250 for them to turn this spool on for our computer. We are on disability and got this computer for our son who is in college at UNLV to use for his classes and he can't because it doesn't work properly. We don't know what to do at this point. The computer is paid for but we can't reach Blue Hippo anymore for help. What recourse is there for us to get this matter settled? We are out over $2300 and now we are being told we will have to pay for the repairs out of our own pockets.

I placed an order with Blue Hippo in October of 2009 and am still currently being drafted from my account weekly. I haven't received any response from them. I don't currently have a number to reach the company; there's no number posted on their web page. I'm the mother of three teenage kids who was really looking forward to this computer. I really hate to hear this about Blue Hippo. If someone could help, please contact me!

I entered with an agreement to pay and I missed one payment and I bought a computer with what I had paid in. I even sent the shipping amount and still haven't got the computer or my money. How do I get on board with the class action suit? I've lost $789.00 plus $48.00 in shipping cost. I had to do without to send those payments. I have kids in college and that would have been a laptop for my son who is not able to work due to a severe accident that left him crippled. But thank God he has a mind and wanted to go back to college. So I've lost a great more than just $837.00.

I called this number that I received off the television and I ordered a 2009 Dell laptop computer. I made the initial payment of $125.00 and only a couple $38.00 payments. I even had an overdraft fee because of these people. It's bad to know what people would go through to get a little bit of money.

I purchased a Dell computer in March of 2009, a down payment of $124 with an agreement to pay $34.99 weekly for 3 months before receiving my computer. When I didn't receive the computer in June 2009, I called and they said they didn't get all the paperwork they needed from me in order to send it, so they sent me the same papers that was already dealt with. I sent them back and waited another few weeks before calling back, then they said they were waiting for word from somebody to send it to me. The next time I called, I demanded my money back, they said no refunds and all they can do was to give store credit. I wanted the computer, nothing else.

When I asked to talk to a superior, I was told that would be impossible, I would have to deal with whoever answered the phone. Every couple of weeks, I would make the dreaded call with no results. Sometimes the person would be very rude, until one day when I went online to try and find out something, the website was not there. Instead there was several websites with ripoff complains and I decided to read them, which led me here. If there is a class action lawsuit I would like to be in it. I have a question if anyone could answer it for me, if the courts ordered them to make good on the computers that they have already scammed from people in 2008, why were they still on TV and ripping me off in 2009? There was a $124 down payment, plus 37 weeks of $34.99, approx. $1400.00+

I purchased a lap top from Blue Hippo and paid it in full in 2009. Tried to contact them but I'm unable to reach them.

I waited for a long time. The computer was paid off and it took several calls to get it. I also had to call many times to get the printer and I still after two years have not received the TV. Now I can't even reach anyone.

I was purchasing a computer from Blue Hippo and had already paid $588 on it when my husband got laid off from his job. They cancelled the account but said that I had to use the money I paid as credit to my account. I told them I could not do this until January when I had the money. I was $68 short of paying it off to get a computer delivered. I have not been able to reach them by website or phone calls. How can I claim to get my money back? When my husband lost his job, I called and told them and they would keep billing my bank account and incurring overdraft fees. My account was closed due to overdrafts.

It took longer than it was supposed to receive my computer and I still haven't received my printer or digital camera or my 300-dollar rebate. I am very unhappy. I paid almost two grand for one computer and have records to prove it. I have two young children and my wife doesn't work so we are living on very limited funds. I deserve to get some money back if I don't receive my items as promised.

I tried to get refund back for laptop placed on lay-away. I could not afford due to unforeseen total knee replacement, which forced me with no income. I am asking for my $95.98 to please be placed back into the account with which it was withdrawn from a.s.a.p.! This caused several overdraft charges that should have not occurred had I been treated as a consumer should be. I would expect this situation be rectified again a.s.a.p.!

BlueHippo, did me that to I paid $1800.00 or $1900.00 they get from me. I was so down and so depression. But my experience has taught me to see things differently. What I can see is this while many people feel there is on hope, I can feel, total certainty, that what they are experiencing will be resolved. Help us we don't have money for people like that. To take from us don't let BlueHippo, get away with this problem.

I don't have the address, and the phone number has been disconnected. I was making payments on a computer, and never received it. I made a total of about $1,500.00 worth of payments. I stopped the payments after I kept getting excuses why my computer was not being shipped to me. I was told that I could not get a refund. When I tried to call the number again, it had been disconnected. This was about two years ago, and I haven't heard anything else from the company. I felt like I was taken advantage of and mislead. I made a sacrifice to get my kids a computer, and it hurt me and them, because we didn't receive it. I am a single parent, and I just don't have that kind of money to throw away.

In a recorded agreement over the phone, I agreed to pay BlueHippo $69.98 every two weeks for 26 weeks for the purchase of a new Dell laptop computer. After making several payments, I decided I could not afford the bi-weekly payments and called BlueHippo to cancel. As part of the agreement on the phone the first time I called, I was not eligible to get my money back, and I would have to use the money I had paid them for my laptop towards something on their website www.bluehippo.com.

I went on the website, placed my order for an HP mini laptop which would cost about $500.00. I was required to mail them the shipping and handling fees of about $50.00 in a money order only. I did this at the end of September. At the beginning of November, I called to check the status of my order. I was told that the payment was received and that the order was sent to the manufacturer. The man I spoke to said that I needed to allow 8 weeks for delivery and that if I had not received my laptop or a confirmation e-mail, I needed to call back.

So after the first of December, I tried calling them at the same number, only to get dead air. I tried accessing their website, only to see articles about all the other customers they have not delivered products to.

I'm a patient man, I think, until i had to deal with BlueHippo, and they were not honest or respectable. They have taken my money, and have lost my trust. I would like to think good things of people. That's just how I was raised, but when they lie, steal, and have no respect for others, then it makes me mad, and I would like to see some justice done, if it's vigilante justice, or through the courts. Something has to be done. They have my money, $465.76 to be exact. Something needs to be done. This is America, and justice needs to be served.

Although, I have paid off our account in good standing and I was guaranteed in our contract with them to receive a 20" flat screen TV and printer, I still have not received these items. I have tried to contact Blue Hippo many times with no contact by internet or phone. Another issue that is settled was I had a perfect payment history with Blue Hippo and they reported to the credit bureaus that I was delinquent.

It took two months to resolve my credit report issue so we were delayed two months buying our house. I still have not received my TV or printer.

I complained to the attorney general who investigated for 1 and 1/2 years after I was promised a flat screen TV, printer, and computer. I was supposed to receive it after 6 weeks. When I didn't, I called. They said they shipped to the wrong address. I waited then called, and requested my money back. They agreed, but it was going to take $150.00 for filing fees. They never reimbursed me, so that's when I called the attorney general. After their investigation, they concluded I would have to deal with the company myself. Now their website doesn't want to pop up, and their phone number disconnected. I read on the computer that they filed bankruptcy. I gave the company $800.00 four years ago! Am I in on this civil suit, or will I see my money? That's all. Thank you!

On 04/21/2008, I made the call to Blue Hippo for an Acer computer. $99.00 was taken from my account to start the process. Then, every month a total of $15.96 was taken, $3.99 a week. They managed to get $312.00 out of my account before I finally closed the account. The total I needed to pay was $306.48 for the computer. On 09/22/2009, I used my store credit to order a JVC 19-inch flat screen TV. I was told to send a money order for shipping and handling, $40.39, which I did. I was then told it would take 6-8 weeks to receive the item.

It is 01/07/2010 and I still haven't received the TV or any info regarding my TV. I have contacted the BBB. They said the complaint was totally ignored. I then contacted my local attorney general. I was told they filed bankruptcy and was sent papers to fill out and send to the US Bankruptcy court. Blue Hippo has $412 of mine that I want back. Having lost my job and unable to find employment, this money that they basically stole from me is much needed.

I called them on the phone, they told me to pay $99.00 down which I did. After that, they send me some papers to fill and send it back to them with a blank check and my account information. Then, they started taking money from my account for more than 16weeks, then decided to cancel which they gave me a store credit.

By that time, I have altogether about $660.00, so I decided to used my store credit to buy a desk-top computer which cost $554.00 plus. I had to send $53.47 money order for shipping and handling. This happens since last year, June and I never received the computer. Whenever I called them, they will tell me that they ran out of stock and they already order some from the manufacture which I never received to this day. Now, if I try to reach them, they will either cut the call or no one to answer the phone. I don`t know how am I going to get back my money or the computer.

I ordered a computer after seeing something on TV. I had paid many payments and never got my computer. I called Blue Hippo to just get my money back. They said I couldn't get a refund, so I had to go online and just order something. So I did, and I sent them a check in Feb. 2009 for the difference.

Until this day, I still haven't received anything. I have called many times and asked about my TV, but they told me they are waiting for it to be shipped. I asked for a refund, and they said no. I asked for a supervisor, and they said they want to talk to me. It's just us here. So now when I call, I get a busy signal. And I was told the other day that they have gone out of business.

I need my money, that blue hippo took out of my account, back. I need your help.

I called to get info on a laptop, because my husband and I don't have very good credit. The operator that we ordered from gave us all the details, and we agreed that we could handle $38 per week. We asked when the laptop would be shipped, and "Neil" said as soon as we get our contract sent back and the activation fee paid.

We paid our $99 activation fee and then received the contract stating that it took 13-14 weeks to get the laptop. And if we were to cancel, we could do so anytime. But we would only be able to use the money we already paid toward a credit at the Blue Hippo store. There'll be no cash refunds. We still figured that the laptop, all the free software, the "free" digital camera, laser printer, and web cam would be worth the $2000 or so we were paying, especially since there would be no credit check or interest.

Around the 11th week, we received another form to fill out saying that our reputation was good. Now we must sign and agree to paying an additional 39 weeks after we receive the laptop which they would send upon receiving this paperwork. Three more weeks went by, so my husband went online to check our account status. And he found that they claimed that we had missed 3 payments the month prior, for which we have bank statements proving that they took our money out for those specific weeks.

We would no longer qualify for our "free" gifts due to these missing payments also. We called 4 different customer service numbers at this time, and all were disconnected. No one has made contact with us or refunded our $700+ , and we had to change our bank account number, because they were continuing to draw the $38 every week after they supposedly went out of business.

I need to find out what I can do about Blue hippo and the money that they stole from my bank account. I was trying to get a computer. I have already invested over 1200 dollars and I have no computer, or no refund money. Can you please help me?

On or about September 15, 2006, I began paying $79.98 every two weeks for a Gateway computer from BlueHippo financing. By October 15, 2007, I had paid without ever being late automatically from my bank account $2,311.32. But I have yet to see the rebate cash or free items due--always on the way when I call every month since 2007, and there is never anyone else available to assist.

I have purchased a computer from the company and wanted to know how many more payments I have left. The phone number I have for the company does not work nor am I able to locate the website as before. Also, I was promised (under contract) a new printer and flat screen television once my account is paid in full. I now see signs that the company has filed for bankruptcy.

I have been trying to get my money back from this company since 2007. We paid in 1,018 dollars for a computer and never got one. I also just shipped out a money order for the shipping of my computer but have found out they are no longer in business.

i need to find out what i can do about blue hippo and the money that they stole from my bank account. i am a disable woman with kids that i was trying to get a computer for and i would like my money back our my computer i still have the money order and i will have to track the number to see where it went so i can take it in too legal action.

I put my $98.00 down payment, & got on the payment plan, @($38.00/week), paid, every week, from August to November. When I didn't receive my computer when promised, I called Blue Hippo, they stated: "Your computer has been ordered & will be shipped shortly." I waited one week, no computer. I again called the 800 #. This time, there was an instant busy signal. I then got on the internet, which I should have done in the first place, anyway, I find all this "SCAM" stuff. I am out $1500.00 that I cannot recoup readily, &/or easily. Is there no where to turn, to attempt recompensation?

I called blue hippo and ordered a computer from them in early 09'and I thought it would be delivered as soon as I gave them my account information my busy life I didn't notice I never received the product, I noticed my checking account was going into a negative by the time I called blue hippo they had taken 450.00 out of my checking account they refused to stop taking the payments out of my account so I had to cancel that account I called them and asked them for a refund and they said they do not give refunds I was so upset and I said okay the representive told me to go on the website and order something else this was the beginning of August 09' I ordered a printer since I had a 450.00 credit the printer cost about 398.00 they said I had to send them a money order for 55.39 so they can send the printer out(office jet pro K8600dn) and that just so happened to equal to 450.00 or so so now I am out of 500.00 and still no product I try and try to call them with no luck I can't even get through to Customer service I have no luck on the website please help me.

Tried to get a computer, I sent the money needed and they never sent it. Finally they said the product was out of stock. Picked another item and had to send additional money for shipping and handleing. Still never recieved the computer.

i ordered a computer from blue hippo, and they took 1,300 dollars from my bank account, and I never recieved a computer or my money back.

I bought a laptop made payment by automatc deduction last payment was 8-27-09 I was to get free printer and free cameraa and a two hundred gas card with in 12 week after imade last payment.They have closed me out of their web and phone numbers plus a320.00rebate .I only receive dell pc

I had been on a payment plan with Blue Hippo since May 2008 where they were taking $38.00 a week from my checking account for a desk top computer in which I never received. Up until December 7, 2009 I noticed that Blue Hippo stopped taking money from my account, and I tried calling the number,1-800- and it was diconnected, so I went on the Internet to try and find out some information on the status of Blue Hippo and I was very much disturbed by what I read.

Now I am writing to you to see what can be done. I am on a fixed income (Social Security) and I have already invested over $2,075 dollars and I have no computer or no refund money. Can you please Help me.

Took $99 out ok bank acct even after I called and canceled still no refund

No rebate and no free gifts

I paid for my computer in full $1800. I have not recieved my computer or anything else that was promise such as the digital camara, printer or my $350 rebate check. I was told the computer would take 6 to 8 weeks to ship and I have not recieved anytrhing. Now I cant get in touch with anyone from the company to see how to get my money back.

I have called them several times to stop the automatic payments becasue at one time I couldnt afford to keed making them and they encouraged me to resume with the payments so I wouldnt lose out on my money because they were not going to refund me any of it back.

I was told I could either lose my money or buy a cheaper computer and now I dont have my money or a computer. I was buying this computer because I take online classes and I needed it for home so I didnt have to stay extra hours at work trying to finish my home work. So now I am out of money and I dont have the any money to buy me a new computer right now.

I sign up account with blue hippo. in regards of a laptop and I was making a payment bi weekly. but in the midle of the year I cancell the contract and they told me I can only used the balance made to purchase a product from their website cause there is no refund. so I did and they asked me made a money order for shipping and handling so I did. but now I have not received my product and their website and number is not working anymore. Am really disturbed for what they have done and I need that money. it almost 400 dollars.

I still waiting for my gifts and my refund chech, i am trying to log on in they page or call but is not avaliable, please let me know what happend with my claim, thank.

over 2 years ago i saw an ad on television about getting a computer with no money down so i called the number they said i would need 100 dollars down and i would have to pay ( in payments) up to half the price before they could ship me my computer, after giving over 400 dollars i lost my job. i called them and they said they could not refund me my money but that i can apply it to store credit so on 08/28/2009 i sent them a money order for 36.82 which would pay for shipping and handeling for a flat screen tv i ordered from them.

my money they had was enough to cover the tv and the shipping charges but they told me i have to pay the shipping and handeling charges seperately. i asked them why because i had enough money in my account with them to cover the tv and the shipping and handeling charges. they told me shipping and handeling charges are a different company.

i have called over 30 times wanting to know whre my tv is. they kept telling me we need a little more time. to this day i havent recived my tv. now the phone number i call is no longer in service. i was needing money so i told one of my best friends give me 200 dollars and u can by your daughter a tv. i have over 400 dollars on this blue hippo account so he even bought the money order for the shipping and handleing charges. of course hes still asking me whats going. on he wanted to give the tv to his daughter before the end of this year

I called the i-800 number and started making payments towards a new computer, after a few weeks of the payments being directly debited out of my account I was going over my paperwork and I just felt ot was funny that it would take so long for them to send me my computer so I put a stop on the payments and they said I could not get a refund but I could have store credit for $ 268.00. What I had paid out in bi weekly payments. So every once in a while I would go online and take a look at their products and go to order something that was cheaper then my store credit and they would try to charge me a ridiculous amount of money for shipping and handling and I just couln.t understand why they wouldnt just take that money from my store credit money. So overall I never would end up ordering the product, Now today I went online and I cant get on their website. I am extremely upset. I dont make a lot of money to begin and I could really use that money for bills.

we ordered 2 laptop computer's one for me and one for my wife. We filled out all the paperwork and sent everything in. Then when nothing was sent out I went ahead and told them that this was not worth it. I would like a refund since I have not received any murchandise yet. This transpired in June of 2009. Anyway, they told me that I was unable to get a refund since seven days have already went by but that I can get store credit ($250) so I said fine whatever.

So I went ahead and ordered something off there which was a scan disk (stores music, video, and pic's). All I had to do is pay for the shipping and receiving so like a fool I sent them the 35 dollars for that. Now it is almost the beginning of the new year (2010) and still nothing. All they tell me is that it's going to be a little longer, give it more time, when I asked to speak to a supervisor they tell me there is no-one above them and if I have no further question's then have a good day and hang up.

My son did not receive his birthday gift so he was emotionally distraut. And became depressed about it, my wife and I fought and argued every day about this mess everyday. Because I did not know what to do. I could have used that 250+ on something more rewarding like going to school. I just want my refund back, and maybe just a little extra for having to put up with all these games.

Paid for a computer, and never got it. Called the State's Attroney General, they did an investigation and got a letter from blue Hippo saying we were going to get a refund. Have yet to see the refund. Then Blue Hippo filed for bankruptcy.

I call this company because I believe that after I give faithful at least 13 weekly payments that they get automatic from my bank acct I should get my laptop that I planning to give to my son who started college. But after almost a year "stealing" from me more than $1000.00 I stop the payments in January 2010 is going to be a year that I been trying to get either my laptop or money back but no luck. I wish some one can help with out loosing more money that I already lost.

I placed an order with them for a laptop.Months later i canceled it and ordered a tv with them. They said I needed to see a money order separete for shipping.So i did.Now their website doesn't work or any of the phone numbers.

I bought a computer from them just like they requested I paid the amount to recieve my computer,I got that,and the cheap printer.I paid the rest of the amt off,I was to recieve a 20 inch tv and a 300$ rebate I've done every thing I was supposed to do.since sept of 2008 I have been trying to get my rebate and tv with no response except lame excuces and delays.So that means I have been trying for 1 year and three months to get what is supposed to be mine.

Agreed to terms of payment for Laptop Computer starting March 2009. Completed payments schedule and did not receive product. My lose is $1,300.

ordered computer april 2009 was promised flat screen tv and camera and they 47.99 a week out of my account i have not recieved any merchandise and money still being deducted from my account

I wanted to buy a computer from blue hippo and I agree to pay 99.00 every week but I cancel the first week because I got a very good deal in another store but they draft the first payment any ways after I send a letter saying that I cancel the first payment
they draft the $99.00 end then I call many times trying to cantact them
they told me that they can not refaund cash only with products that they have foer sale online I dint like it but I have to get my money back any way or another you know the I saw a digital camera for $128.00 with shipping total

then I send the rest of the money by mail and I dint recive my camera yet it has been about 2 years with this deal if some body can help me with this problem I will thank you

In May of 2006 I place an order with Blue-hippo. I thought getting a computer with payment's was a great idea(little did I know) I made my payment of $99.00, and my first week payment. I never missed a payment and my account was paid in full. Now after six months of payments I finally recieved my computer( which I could not complain about) In the paper work Blue-hippo claimed that within 4-6 weeks of recieving my computer I would get my printer, and within 6-8 weeks from that I would recieve my 20" Flat screen T.V.

I made my last payment to Blue-hippo on July 7, 2007, it went through process on July 13th meaning my last installed payment was recieved. So I am thinking great I now own a computer, and I was able to make payments. Yes, I might have paid too much for it but at the time this was a great deal for me. So in November of 2007 I recieve my printer(which today 12/09 does not work something wrong with the ink cartridges)So when I recieved the printer I knew within 6-8 weeks I would recieve my T.V. At this point I am not aware of the problems I would later face with this company, and so I am patient and wait for my last gift. Now by the paper work I should have been receiving my T.V no later then the middle of January 2008. Well January came and went and still no T.V. Every time I called I was told to give it 2-4 more weeks for it to be delivered.

This is now December 2009, and I have not yet received my T.V. Well there was one other thing I was unaware of which was my rebate I was entitled to for having purchased and paid in full my account with Blue-hippo. The rebate information stated it would take 8-10 weeks for my rebate to process before my check would be sent out. This was told to me in September/09 when again I called asking about my T.V. Well the company stated that I needed to send in a rebate form along with my original UPC label for my computer, account information showing all payments were made, and the original form stated my rebate amount. This has to be sent certifed mail, and so I sent it out, and Blue-hippo received this September 30, 2009. Well since then I have called and asked about my T.V and my $500.00 rebate. The senior account person for my account stated they received the rebate form, but did not have anything else and that I would need to send in the rest of the papers needed in order to process my rebate....(Remember I sent everything certified mailed, and everything was included, but yet they only received the rebate form???)

I explained to the lady that it was impossible for the other papers to not be there being they were all together in a certified mailed envelope. She then proceeded in telling me that maybe they were being process and that is why she could not locate them within her system. Today is December 23 2009 and I have not received my T.V nor my $500.00 rebate check. Now the newest problem I have faced for the past two weeks is the number to the company is not working. Every time I call it tells me it is a failed call. I ahve gone on the web-site but this site has no sort of information on what I am asking about. I have then called a news channel within the Whistle Blowing department and have reported this situation in order to get some type of help in retrieving my rebate and T.V.

I order a tv in june 09 paid in full in July 09 have not received the tv say they are backed order i call every two weeks and monthly have not got a confirmation of when the tv will be delievered. it's been/going on six months. i would like a full refund not a store credit....

I enrolled in their computer financing program in Oct. 2008. After 9 months of weekly payments, I elected to withdraw from their program and apply the $1500.00 USD I had paid toward different merchandise. Specifically, an Olympus SP590UZ digital camera. I completed the requirements to receive the camera more than 3 months ago, but have not received my merchandise. I now find that BlueHippo's 800 numbers and their website no longer work. I am unable to contact them or retreive my money or my merchandise. I have Copies of the paperwork sent me by BlueHippo, a copy of my money order receipt, and bank records of my weekly payments.

On 11/30/09 I wrote Blue Hippo a letter stating the following:

"I originally contacted your company in November 2008 to inquire about purchasing a laptop. However, upon receiving the information I thought the terms were ridiculous and requested a refund. Unfortunately, the time frame expired for me to get a refund so I had to purchase something with the $100 credit. I finally decided on an item to purchase and payment was received by your company on 8/3/09 for me to receive my Kodak Easy Share camera and I have yet to receive this item. Upon speaking to your agents on several occasions during the past months, this matter has not been resolved.

I was expecting to have this camera for my sons birthday in September and I would have liked to have it for the holidays, but at this rate the likelihood for this to occur is very slim. I am very unsatisfied with the lack of incompetence that this company has exhibited to comply with your return policy. I am adamantly requesting a full refund of the monies I have paid to Blue Hippo Incorporated in the amount of $113.71 due to it being almost four months since I have placed this order and have not received this product."

Blue Hippo responded to me with a letter saying "per your request, your item will be shipped within 2-3 weeks". The number they provided continues to be busy and now I cannot access their website.

To date, I have still not received this item.

i myself has been dealing with this company since 2007 and still haven't recieved my computer yet. i was first told that i could not recieve my refund and that i was going to have to use store credit. so i did and still no product after 2 years. i don't just have 700 dollars to throw away.

can someone please help me. i have bank statements to prove it. they have cause me a tremendous amount of pain. and i could have used that money on something else. and last but not least they know all my personal info. including my bank info.

I ordered a computer from this comapany they told me I had to put 99 dollars down and then pay 42 dollars a week there after. They said once they got the down paymnet I would receive the computer in 5- 10 business days and once they received the payment I waited more than two weeks and never received the computer. then they said that they would cancel and the agreemnet. after that they took the first payment of 42 dollars out of my accout.

I asked for my money back and they said all I could get was store credit. I still ahve not been able to use this credit. This action has set my family back finacially. I needed this cvomputer for my fiance to use for school. With us not being able to receive this computer it has set her back in her school work.

I have been making payments to Blue Hippo on a weekly basis for several months. I know I have paid a total of around $1,000. When I called them 3-4 weeks ago, for the fifth time, they said in 3-4 weeks I should have my computer that it was at the distribution center waiting to be shipped out that week. My account on their website stated that my computer should be shipped out shortly for twelve weeks prior to that phone call. I hit my last day of week four yesterday, I went to their website to see if it had been shipped, and there website is GONE! It will not come up at all! I have their number programmed into my phone because I have had to call them so many times, I tried to call to cancel my order, because it has been such an ordeal getting a stupid computer! And now their phone line is gone too! I have called this number at least 10 times that I am aware of and spoken to a person.I am really upset now because that is a ton of money which I could have used to buy a computer and have it now.

I paid into Blue Hippo for 6mons before changing my mind, only because I was able to purchase a laptop locally for $500.00 I was told I could ge a refund, but could use the $948.00 toward something else. I order to TV's back in July and Aug. 2009 and I still have not receive, nor do I have my money back. The lost of hard earn money $948.00

As of 2007, i applied for a new computer from blu- hippio, although i recieved my computer a year later 2008, with free gifts, but it is now the year of 2009 of December and i have not yet recieved my cash refund of 300.00 dollars in which they promise you after finish paying the total of your computer, I've faxed the information several times in order to receive my cash rebate, The last time I talked to a representative, she informed that I should call them back in two more weeks, I did excatly what she suggested and now I am unable to get in contact with anyone, We are now coming to the end of this year and I am now out of 300.00 dollars, as I was looking on the computer,I'd noticed that blu-hippio has filed for chapter 11, what am I to do?

I try to buy a laptop and pay everything they ask me for and never got anything in return I have all the bank statement showing they took all the money

I place a order with Blue Hippo for a computer, I told them I will not need the computer, so I will use the money to buy other products. But when I put the website in it goes to Google, so I will like to know who I can get my money back from them, they have $698.00 for me.

I trying to purchase a laptop through Blue Hippo. I started back in May becauseo I wanted it before I had knee surgery. I have been paying $38.01 - withdrawn from checking account on a weekly basis - for months now. I figured when I couldn't get it before the surgery, I would continue because I didn't want any of the substituted items and I knew you couldn't get your money back. I was trying to get in contact with them and the website is no longer available.

I saw the reviews or reports from ****** Consumer and found that they closed their doors on 12/2/09 and filed Chapter 11 bankruptcy. What can I do in regards to getting back my money since the ended our contract? May I join one of the class action suits? Thanks for your help.

I have lost a great deal of money - $1064 and it is money that I can use. I was expecting to have it by Christmas since I was relocating to Ga. They can't contact me because the website is down and I have a new e-mail address. They do my have Pa address and my mail is being forwarded.

I was told that I could buy a computer for my daughter and all I had to do was pay for 12 months I paid $170 a month for 11 months and then they said I was late so I was taken out of their program and I was not able to get a refund but I could buy something for my money. So in stead of loosing my money I brought a printer and I was told to pay 5$8.99 for shipping and I still have not recieved that printer and they stated I have $1300 credit with them, but I can not reach anyone, and I have bank records to show how much and how long I paid. Please I was praying for someone to help me re-cover my money. No Computer, No Computer Printer and out of about $1400.00

well i ordered a computer from them they deducted my checking account for 10 month i argued with them constantley for months about my computer they kept telling me different stories each time then when i did recieve the computer it did not work properly . I just hope im not the only one who got screwed by this company

they sold me a laptop and than when you get it paid for you get free things . this computer cost me around 2000 dollars and now they wont send the free tv or computer and the lap top they sent me dont work half the time they put a bad battery in it and wont even talk to me about it they said they cant do nothing about it and i cant do nothing about it also. I just got taken and do want no one else to be taken

On October 31, 2008,BlueHippo started taking payments from my checking account in the amount of, first payment $124.00 and 25 consecutive payment of 69.98 every 2 weeks. All payments were made by me as agreed, until the last payment on 10-23-2009, they claim there was some problem with the taking the money out of the account. So the added a $15.00 fee which showed I owed a payment of $84.50. I called the 800 number on the website and requested that a supervisor contact me and as of 12-19-09, I have not heard from anyone from this company. The total taken form my account is $1,873.50.

I bought a Dell computer from Blue Hippo about a year ago and it took them from December 22 clear through sometime in May to even send me the computer. I ended up paying $1900 for the computer with a promise of a $320 rebate, a free printer, and a free digital camera when I paid off the computer. I paid off the computer 8 weeks ago and sent in the appropriate paperwork. I still haven't received my rebate or free items. Above all of that I done some research on the same exact computer at the dell website and noticed they were only selling the computer for $800. I got ripped off big time.

I then decided to do some research on Blue Hippo scams and found there were a lot of people in the same boat that I am in. I would like to at least get compisated for the difference that blue hippo overcharged me. The computer works fine but I now realize that it was too good to be true. They take advantage of people with bad credit by making it seem good with no interest and no credit checks.

I ordered a laptop from Blue hippo on their layaway plan. I ordered it in october of 08, finished paying it off and now I can't get a hold of them by phone or by internet. I paid over $1200 for the laptop and got nothing. What should I do?

I am making payments on a computer, but now that I want my money back, they are closing and I cannot reach them by phone or website... What do I do now? Do I just accept that I am out $900.00 or do I fight for my money

Well I signed up fpr the computer program, they made it sound good. Offering a free digital camera and
color printer, still wasn't sure but
I could choose a payment plan, with just $99 down and $69.98 every 2 weeks.
quoting my price at $1498.00 after a $320 rebate. So I agreed. to get a 17inch laptop with windows vista then they said I could get a intel celeron processor 440 with 1 gb memory, 60 gb hard drive, 8x DVD-RW Combo dr, also
$320 rebate free digital camera, and color printer. The papers were then

sent to read and sign. I made copies and returned.

Payments started to come out and processed within 5 days paid for most of the start, but then I had trouble some were return the charged a fee of $20. which were no problem, but then come find out I would loose free stuff, then later after some payments were made a contract came to read and sign with no interest or finance charges total amount shows $1399.60 and date not right I signed it with a note added to show date of start of payments. I have made 19 payments to date and 3 $20 charges to date. Also I have renewed the software program once for $139.95. Plus have not been able to find this computer on there website as available so i feel that I have been overcharged. Now I can not get on the website to check my account or have not been able to reach them by phone to settle the account. I feel that this computer should remain in my ownership without any further payments. I need a receipt showing it paid in full. I will try to write at the address I have.

I was initially going to purchase a personal computer but once I recieved the contract and read it I did not agree with what it said they would not refund what money I had already paid into the computer. They told me I could use it as a credit on their site on another item. I picked a GPS System. All I had to send in was another $25 plus I already had around $100 credit on their site. After 2 months went by and not recieving the GPS I called blue hippo customer service. They told me with shipping and processing would take 8 to 12 weeks and that I would recieve it by UPS. I am no longer able to get on their website and we still have not recieved our product.

we couldn't get a refund for our money that we cancelled a computer. so we sent a money order for 32.00 to cover shipping and handling which they cashed and still no camera which was ordered in october. tries to call them number is disconnected and no web site available please help

I bought a computer from them because of the add i saw on the television. I got the computer a whole year after i had paid for it when i was suppose to get it in after i paid my $300. I have not recieved any of the free products they promised nor the $300 rebate. Im very upset i wish i would have never purchased anything from them.

I have order delux computer laptop w/ printer, I have not receive it. BlueHippo LLC still collecting money from my account. The initial pay of $99.00 just to put order on 11/9/2009 then $ 38.00 per week after that until paid off. they charge me of $2,075.00 just for loptop and the printer. they did not told me how much the entire cost at the time I put the order. they just $ 38.00 per week.

I contacted severak time the 800#. just busy signal. the website is not found. I need to stop the autopayment this company since there is no way for me to reach them. niether website or phone 800#. the amount has debited on my $289.00 I don't receive a product at all.

3-31-09 I ordered a computer from BlueHippo paid 13th on 7-10-09 like I was told. Waited on my computer for abt 4 wks then called BlueHippo to see what the hold up was. They stated b/c I missed a payment on 7-16-09 and they had to change my computer package that would delay my computer, I said OK. Then I called back around 9-09-09 they told I have met all requirements and my computer is on its way, I said OK. Then I called back about a month later to check on the status they told me I should be getting my computer any day now, any day did not come. Then I called to request my money back then at this time they told me I would not be able to get my money back I would have to take an in-store credit. At this time I told them to hold off on the cancellation.

At this time Nov 30th, I started doing research about what the stipulations are. The contract says no refund and the website FAQs says if cancellation is requested seven days before your computer is ordered receive a complete cash refund. When I became aware of this stipulation I tried to call but wasnt able to get thru recording started told me they were having technical difficulties. Then I went to the website submitted a form then I called back finally got thru recording told me my account have been turned over to a senior representative held for about 30 minutes no answer. Then I submitted another form thru the website then about a week later tried to call again kept getting a recording saying they were have difficulties. All the while still taking money out of my account. They took a payment out on 12/3/09 then tried to take another payment on 12/8/09. After not being able to contact anyone and the website not available anymore I closed my bank account on 12/11/09. I have a copy of my contract, also have the FAQs from their website.

I bought a laptop with them but I never received it nor will any one at this company tell what is going on with my account that was paid and why I have yet to receive my computer or my money back in the amount of $2,074.00.

It's been less than a year since I purchased a Dell computer through Blue Hippo, I received my computer no more than six months ago and is no longer in working order. The lap top is not paid for and appears to be the cheapest thing on the market when it comes to a lab top computer. I have tried contacting them on several occassions and have not gotten a response in regards to a warrenty for my computer or if their is anything they can do as far as a replacement. I had purchased this computer for school purposed and was mislead into thinking that it was equipped with software that I would be able to utilize to do my school work, however, since then I had to purchase another computer. Blue Hippo is definately NOT a reputable source and has shown a great deal of irresposiblity in its dealings with the general public. For those of you out their that are seeking to buy a computer, please DO NOT deal with this company. They are very misleading and are basically robbing you. These computers they are selling are a piece of junk. I would like to join any action taken against them and can verify my story. I have the computer to show for it.

tryed to get a computer, kept having some problems. wanted money back. refused trying to get something in place of money. nothing

Blue Hippo has debited my checking account for ALL of the money they needed for the computer that I still haven't recieved yet. Dell sent the computer out the begining of this year but they had the wrong address because Blue Hippo never updated their system with my correct address even though I called and changed it with them when I moved.

I have called and my daughter has called them numerous times to find out what the delay is in the computer and all they will tell me is that they will get it out as soon as possible. I have repeatedly asked to speak with a manager but they tell me that the management doesn't take calls and hang up on me.

I have never gotten a straight answer from anyone I have ever talked to and they usually always hang up on me when I start asking questions they don't want to answer. I want to know how to get all the money back that I have paid.

me and my wife contacted a company that we thought would be good to boost up our credit which was blue hippo. boy what a mistake. we order a computor from blu hippo on 07/23/09 which i beleave was a weekend. anyways we decided not to get the computor from them so my wife called fist thing at 8.00 am monday morning to cancel. they said ok there would be no promblem.

well come to find out they had taking the 99.00 out of my banking account after i had cancled it. but thats not all, we didnt even send in the piece of paper tht they needed in order to take the money out of my banking account. anyways i called and gave them a mouth full cause im on a fixed income, im disabled, so i called and they told me that they could not refund my money that we would have to get something from there on shop, so we did. we order a printer and that was on 08/18/2009.

they said that it would take 6 to 8 weeks. well here it is dec.16, 2009 and still no printer. the last time i talked to someone at blue hippo was about 1/12 months ago and they said that we would be receeving the printer at any day. ha ha likely story. i just my printer and now that there t.v advertisment isnt even on any more. i would likr my money back too cause all that blue hippo is doing is taking advange of people. people like me disably and prople that work hard for they money.

blue hippo is the biggest SCAM that iv ever seen so please help me. well now that i dont have my printer i cant send my family any christmas pics of our grandchildren that they havent seen. it just hurts knowing that they took advange of people i would like my money back to and my printer. i think that would be the best thing that blue hippo could do. all they are are LIARS

in early 2007, i called bluehippo and signed up for a computer with them, so they kept taking money out of my account, later i found out they were just ripping people of because the computers we were getting isn't worth what they were asking us to pay so i called them and canceled my order. i asked them for a refund and they said no refund but they will provide me with a store credit. in april of 08, i decided to buy an acer 17 lcd monitor with my store credit, i did my purchase and waited for months, it never came in so i saw a laptop on their site, then i called them to drop the order for the lcd monitor since they are not ready to ship it.

i then purchased the acer laptop, my credit wasnt enough for the laptop so they made me sent a money order to complete my order,i sent the money in december of 08, i really needed the laptop for school, i waited for 2 months and started calling them, and they always told me the same story that they have received my payment and my product will be shipped soon, i kept asking them for the date and they always say they couldn't tell the exact date, they wouldn't even let me speak with a supervisor. its over a year now and i still haven't receive my order, they don't even answer my phone calls, i'm always put on hold for like an hour. i want to be helped to get my order or money back or just sue the company

I paid over $2000.00 for a computer that I never recieved. I called several times and was told it would be shipped. Now the number is disconnected and Im out my money. I live by modest means and this hurts a lot.

I ordered a computer from BlueHippo in February of last year. I was told when I ordered my computer that is was top of the line with lots of memory and everything such as internet security, burner for CDs and DVDs, voice interacting technology (I talk, it types) because I have arthritis and need many of these features that would enhance my experience. The cost, which I knew was expensive, but needed a good computer was $1200, then with finance charges it came up to $1500 with all the amenities. I said okay, but then the contract came in the mail it was for $2000 for less than a minimum computer, with a promise of a rebate, which is now null and void because they penalized me for a late payment.


After almost paying for the computer It was almost two and half months afterward. I diligently called and threatening to get a lawyer, I feel that is why I received it. When I finally received it, months after and well over the 7 bi-weekly layaway payments, I was told that they would send me my new Dell. After talking to several customer service personnel and purposively a manager, it was to be shipped after I made 13 bi-weekly payments before I received it. After reading the contact when I got it stated that, I had a feeling that this company was not on the up and up, because that was not what I was told when I placed my order. Several weeks after my 13th payment, I was told it would be shipped in 2 weeks, then 2 weeks became 4 weeks, then 4 weeks became 6 before I received my computer. The excuse was blamed on UPS.


The customer service person I talked with gave me lots of hype that was not true. I had only a 30-day security on my computer, I have to purchase it, no voice activation and no other program but Microsoft Word Processor. I had to get a trail Microsoft office 7 online because Microsoft Word Processor that did not have the features I needed for my college classes that I take online. I cannot at this time to afford to purchase these programs that should have came with my computer. I have no manuals and the wrong LCD monitor. No papers with guarantee of warrantee for the computer. I was told I had a warranty when I had problems starting up Windows on my new computers and to was told by BlueHippo to call Dell.


Then, there is Dell that charges you when you have problems at $253 a year and sells you the programs that should have been installed with the computer, but my computer was under warranty and it was purposively fresh off the assembly line (I am not even sure that this is the computer I ordered). I had to call them several times, and figure things out for myself, after I was told they charged for this service. I called BlueHippo again and was told I have a 1 year warranty, I believe. I called Dell again, which should have had it on record, and then was assisted, while the customer representative was trying to sell me products, again that should have came with my computer.


I would be finished paying in March or April this year, but the payment they took out of my checking account was on 12/02, I tried to go online to see if payment for last week has been processed and tried calling them but cannot find the website. I tried calling them but there is no ring tone.

Which is a blessing because I am unable to pay this week due to waiting on unemployment extension. I was worried that this will cause me to pay over draft fees at my bank.

i brought a computer from blue hippo making two payment every month. when i finish paying i was suppose to receive a 300 dollars rebate plus a printer and a flat screen tv. i finished paying 2400 dollars which i know now i was over charged 09/18/09 i was told by blue hippo that i would get my 300 dollars rebate printer and flat screen tv 8 to ten weeks from 09/18/09 as was agreed upon in contract.

late week i called blue hippo and their phones are not working and i cannot get them on the internet no more. and i have not gotten my rebate or merchandise i am making a complaint about that can you please help me

In September 2008 i ordered a laptop from blue hippo industries following all of thier rules regarding the down payment,paperwork and the monthly payments.14 payments and many runarounds from everyone i spoke to, i cancelled demanding my money back. Needless to say I was told no refunds but you can purchase product from online store.I ordered alaptop, sent in money order for the amount over pay in, including shipping & handling.I'm still waiting for my shipment. I also cant get on website nor can i get through to any of thier numbers. i am disabled and terminally ill. I paid in out of my disability $1009.24.I've only got a couple of years left if I am lucky and now I have no options remaining to me to get the things done that i need to accomplish and no time to sue or file a class acfion suit.Please is there anyone out there that can help not only myself but the others that these charlatans have ripped off? Is there anyway to run a television ad debunking these thieves? It couldn.t be construed as slander due to the proof we consmers have that they defrauded us and they defaulted on legal and binding contracts.Is there anything we can do?

On 10/26/09 I placed a order for a laptop computer.Blue Hippo withdraw $99.00 out of my checking account.On 10/28/09 I called Blue Hippo to cancel my order as I had changed my mind.I was told my money would be deposited back into my checking account.within 30/45 days.My money hasn't been deposited back into my account and when I call the phone number for Blue Hippo it shows a buissy signal I have no other phone number for them.

I just moved to florida about a year ago. I have been going to school to get my certification in the medical feild. I really needed a computer and I seen this great deal with BlueHippo. I got all into it and when it was time for me to receive my computer. They said they sent it to the wrong address, so it was sent back to the manafacture and they would send it back out within 2 weeks. After about a month, I started calling them and I always got the same information from them saying I just needed to wait alittle bit longer. I waited and called them every month. It has been 6 months now and nothing. I started calling again and it was not going threw. I cant log onto the website cause it is not there any more. There phone numbers have all been disconnected. I have payed them almost $2,000. I really need a computer so i can get my schooling done and now i am that much money broker. I dont know what to do now.

I started to buy a computer from blue hippo and found one cheaper, so I canceled my order, however they had already taking my 99 deposit. I called customer service like 15 times and stillcould not get thru.When I finally did i ask for my money back and they stated i needed to buy something else on there web site i did with the credit that they gave me. that was almost a year ago that i ordered and sent an additional 40.00 dollars tothem for my sanza scan disk. now all numbers are disconnected.

On or about Jan.2009 I first contacted Blue Hippo regarding a computer I wanted to purchase. I've had numerous conversations with several customer service representatives. I was told in the beginning that i had to make a $99.00 deposit to secure the layaway. After I pay the deposit, five payments of $46.65 bi-weekly must be made before the computer is ordered and shipped. After I've made the seventh payment I contacted Blue Hippo to see if the computer was ordered.I was told that I was required to make thirteen payments.

After I complete the thirteenth payment the computer would be ordered and shipped. Everytime I've contacted Blue Hippo, I'm told a different story. When I asked to speak to the supervisor the representative said that i would have to send a letter or e-mail. Blue Hippo refused me the right to speak to a manager or supervisor. I've made more than thirteen payments and I still don't have a computer. There is no way to contact Blue Hippo. I've tried to contact Blue Hippo by phone & internet. The website no longer exists. The telephone numbers are disconnected. Blue Hippo hasn't contacted me regarding this matter. And closing, I would like to be contacted as soon as possible to resolve these issues.

I order a computer for blue hippo in the amount over 1,900.00 dollars but I did not get everything that i paid for.so i need to if there is anyway that I can get my money back.

i set a account up to buy a computer for my wife starting in april of 2009 and was paying 33 a week and was told that in july i would recieve the computer and payments would countinue.however in July i recieved nothign and when I called to check they informed me it would be late august of early september.l When that came around then I recieved still nothing. Then i was told i wold recieve nothing till i paid it off.The compouter was suppoised to be top of the line gaming computer and was ending in an amount between 1,800 - 2,000 dollars in the end. I stopped payments around the end of september and they owe me about 500 dollars.My wife is dissappointed and my bank account was compromised and ending me with a huge credit debt. Please contact me as soon as possible.

I Call them and was going to by a computer off them. I gave them my bank information. they said it wood take a day to get out of the bank. I call them the next day to cancel it. they said ok . then money come up gone.

I call them and they said I never cancel. So i said cancel it because i could buy one cheaper then that but they keep taking money out my account. So i told them i want my money back they told me no. this start in 1-5-2009 till now. I am not working now. my job lay of everybody and i have 4 kids to feed

they generated their own checks w/signature line saying not needed customer appoved. I don't pay much attention till acount was over drawn and found that blue hippo had taken 1400$ in total.So I went down to the bank,wash mutual,and stopped it and they told me that they didn't dispute blue hippo claims,so I had to go to enumclaw police to file fraud report faxed it to blue hippo ,faxed everything blue hippo wanted to them and they still want more that Icant get and they just plain stole my money and I've got fees and fees and costs and they have broke me and are thieves

i order a computer from this company in march 2007, it is now december 2009 and i have yet to receiver anything. ive given these people over $1300 of my money and now the website is not up and the phone number is not working. i need help and i need my money back asap

I was supposed to get my computer in April, I didn't received it until October. At the end of October my computer was paid off and I was due my free gifts (printer & camera). It is now mid December & I haven't received them yet. I tried calling, none of their numbers work, they go to busy signal. I am very angry with this company. Before I do anything like this again, I will do all my research first.

we did all the papper work but. they say it was worry so they had to give me more papper to full out. my 13 wk are up and no new laptop. i just want my money back. i have no job. it chistmas. they just took my money and ran off. can you help me. thank you

I ordered a laptop computer over the phone and i understood the terms of the program. As far as i could tell everything was going as planned until i noticed that there were multiple payments in one week. As i started to look into these payments and tried to call the company, all numbers i had were no longer in service. This made me very leery and made me investigate the company even more that i had before.

Now i have lost about 300 dollars and stopped payment through the bank. I'm not sure of what can be done about getting my money back, if there is anything that can be done. But i would accept any help that is out there. Not onlly have i paid the 300 hundered dollars, but i have also payed over draft fees also.

I started to purchase a computer from Blue Hippo. I noticed that I could buy a computer for less. I called to cancel my order and they told me that I could not cancel the order, But they still took the money out of my account without my permission. They then told me they couldn't give me my money back they could only give me a credit. I then proceeded to place an order with the store credit they gave me. I had to send in a check for the balance of what I had ordered. They then deposited the check and it has been 3 months since and still haven't recieve my order. By the end of it they owed me $353.70.

I called blue hippo several months ago and gave them all my information about getting a computer I also gave them my bank account information so they can deduct the payments from my bank account, I wasn't informed that I had to pay so much for a computer I didn't have so after they took out 450.00 out of my account and I still didn't have the computer I called them and asked them where was my computer and then they explained I had to pay 1000.00+ I didn't have that much so I asked for a refund and they said they do not give refunds I would have to go on the website and order another product I went online and ordered a printer for about 398.00 and they told me I had to send in a processing payment of 55.00 or so before they could send it out I got the money order and mailed it off I called about a month later and to see if they got it and the rep said yes he said I would have it by the 16th of november and that date has come and gone I call and call and now the phone number says they are experiencing tech diffculties with my account and please call back later I am on a fixed income I am 69 years old please help me

I ordered one desk top and reached the 13th payment and nver recieved my PC. I've called and got the I'm sorry and you will recieve it shortly story but still no computer I chave left e-mails and just the other day I tried calling and all the numbers are no longer useable. The wed site is also gone.

I called Blue Hippo around June about getting a computer however that next day I cancel because it as a scam and I realized that you was not getting a computer until after 13 payments. So they said as long as I cancel within 7 days I can get my refund back of $99. Well they said it takes up to 45 days. Well it is December and they told me after 5 promises December 5th I will get my refund back. As of Dec. 12 I still have not gotten my refund. They would not allow me to never speak with a manager or supervisor and I just cannot believe that.....and as of Dec. 8th I could not get through the phone # 1800 that I was always using...so I went online and seen the other complaints and I am saying wow...so I would like to know what paper work I need to fill out to get something back if any. I called them every month asking them about why would yo lie to customers about their refund....

i never got my computer and i pay a 1,000 dollars. i told them i want my money back and they told me i will not get my money back

I have order a computer through Blue Hippo and have not recieved any product and they have in the last 2 months taken double payments and I have emailed them and did not receive any response. I just called and the phone is disconected and i cannot get on to thier website.

they have been taking from my account weekly since May 2009 $47.99 weekly.

i applied for a computer on layaway. i have not been able to get in touch with this company. when i tried writting them based on the adress provided i was informed at that time there is no such address. i have given them hundreds of dollars.

i have since then found out they are a scam. i want to know how i can retieve my money. also non of their numbers are working either. i am unenployed. i have no money to be throwing away to any one. i want my money

I ordered a computer by phone in March of 2009. It is now dec. 2009. I have missed no payments. And stil have no computer. I talked to customer service. They would not allow me to cancel, only skip a few payments. Assuring me the computer would arrive be for thanksgiving. The original promise assured me the computer would be delivered be for school started @ the end of aug.

Now when I call the shipping dept. my call is answered by a recording. As soon as I enter my account # the recording says the there are problems with the systems. I cant get through to them. I have even e-mailed them. I have yet to get a responce.

My bank account has been severly overdrawn. I had my lights cut off due to non payment. I went to pay the bill and there was no money in my account due to blue hippo drafts that I thought were being canceled.

on 10-02-07 i purchased a new PC from bluehippo. i was told after 9 consecutive payments, my PC would be shipped to me. after calling every month after the time limit for 22-23 months and every friday for 23-24 months. i was told my order was placed on some calls i made, then i would get a confirmation # which i never recieved.

i was using my son's obsolete pc to log into my acct. around august of 2009 there was a msg. on the web site that it had been shipped. along oct 2009 i finally got my pc. i am disabled and the internet is very important as i am almost home bound and use the pc to pay bills, keep in touch with family and others, etc my free gifts were supposed to be a digital camera. a color printer and a $300.00 rebate of which i`ve neveer recieved. i will never reccomend blue hippo to any one.

i am on a fixed income and someetimes they would take out 3 payments in a month and i ended up with overdrafts of $34.00 each which i had trouble paying. at one time i had to pay $300.00 as when they did it at around the 9`th, all my payments, which had not been payed after then "bounced".

i ended up having to borrow the $300.00 to pay the overdrafts which i had to pay some every mth. until it was paid. i had no money left to even soap, denture items & other basic items you need to purchas. my nerves caused me to be a pretty mean person to every one and holler and throw anything i could get my hands on. i kept away from every one to keep from jumping on them.


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