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BlueHippo Funding






BlueHippo Funding
An Investigative Series
by Joseph S. Enoch

BlueHippo: Extreme Layaway
A Short History
The BlueHippo Foundation
Trouble Follows BlueHippo's Founder
What Should You Do?
BlueHippo's Response
BlueHippo Has Many Clones
---
News
BlueHippo Charged with Violating Texas Law
FTC Files Contempt Citation Against Blue Hippo
Buying A Computer With Poor Credit
Gateway at Risk in BlueHippo Class Action
Blue Hippo Pays $5 Million To Settle FTC Charges
Federal Court Strikes Blue Hippo's Arbitration Clause
BlueHippo Funding Settles $1 Million Maryland Case
West Virginia Sues Blue Hippo
Class Actions Target Blue Hippo
Consumer Complaints

BlueHippo, based in Baltimore, claims to be "the nation's leading direct response merchandise lender," whatever that might be. It advertises heavily through infomercials, always a warning sign.

So what does BlueHippo do? Its Web site says it "helps consumers purchase and finace the products they want and need, inidependent of their credit history." As far as we can tell, it sells plasma TVs, computers and other merchandise through a pay-in-advance credit plan.

To be blunt, it sells stuff to people with bad credit. Its Web site states that customers pay $99 down and make 13 weeks (that's weeks, not months) worth of payments. After that, the merchandise is sent to them and the payments continue until the purchase is finally paid off.

Is this a good deal? Who knows? It's very hard to know what the real cost of the merchandise is, as it's not very clearly disclosed. If it's like most such schemes, the products are priced at full retail and then some, and the fees and interest rates aren't immediately apparent.

On its Web site on March 17, BlueHippo was offering a desktop computer for $99 down and $39.99 per week. It's not immediately apparent how long the payments last but it's quite likely most consumers could find a similar computer for a lot less if they saved their money and paid cash.

But don't take our word for it. Here are some of the BlueHippo customers we've heard from ...

Sherry of Clanton, AL February 8, 2010

Over two years ago I talked to a person on the phone about a computer. They took my information and told me the plan. I talked to my son and he said it was not a good deal. I called back and canceled my order THAT SAME DAY! I never heard anything about it any more. Now I find out that I have a judgment against me because of this company.

This is totally wrong. I have been trying to find a phone number for this company and can not find any way to contact them. Is there any way to get in touch with ANYBODY about this? Every time I try to get a loan this judgment comes up and it is hurting me greatly!

Mary of Freeville, NY February 8, 2010

I paid the total of the cost of a desk top computor and never got the computor. Everytime I call them they eighther never answer or it rings busy.

Janet of Alexandria, LA February 8, 2010

About 2 years ago I called Blue Hippo and set up an agreement with them to start making bi-weekly payments of 40.00 to them so that I could get a computer. I made all of my payments but still had not received my computer. I call so so many times and never got ant clear answers, therefore I canceled my order. Then I was imformed that I would be issued a store credit.Mt credit was for around 1,200.I then decided I woul get a TV instead of the computer. In October of 2009 I mailed in a money order for 60.00 so that they could send my tv and then give me a remaining credit of about 400.00. It is now February and I have not recevied my tv.These people have conned 1,200 dollars out of me and I have no idea how to get it back.

Angie of New Iberia, LA February 7, 2010

I like many other consumes, I have recently found out, have allowed this company to deduct money from their accounts and have no product, cannot get my money refunded and cannot use the in-store credit. What can I do?

JUNIOR of FORT WASHINGTON, MD February 3, 2010

I placed a order with Blue Hippo back in October 2009 and I never send the paper back. So I called them after 3 month of payment that was not post to be ran with my card to cancel and they told me they don't refund. They own me 486.00 that was a credit in there online store. I went back on the website on January 2010 to use my credit the website and numbers was not working. So they own me my 486.00 and I want my money back now.

JOY of VA BEACH , VA February 1, 2010

I ordered a computer for my daughter for 689.77. They continued to withdrawl money from my checking account up to 1100. I finally had to close my checking account as nothing was ever shipped to me. after several attempts to reach them I filed a fraud case with my bank. which only stops them from continued withdrawls from my new account. now all of there numbers are disconnected.

rosa of indianapolis, IN February 1, 2010

Iwas going to buy the computer from them .they wanted me to build up a little history with them i did but i could never get my money back. i need to know what to do to get my money back.

Kristina of Newport News, VA January 28, 2010

I Set up an account through bluehippo to get a dell desktop computer. after complaining several times about not recieving the computer we finally got it. We were also suppose to recieve a Printer and digital camera. Also We were soppose to get back a 350 dollar rebate. I have all of my bank account statements as well as all the paperwork i recieved from them. I want to know what i can do to recieve my printer and digital camera or the money that equals it as well as my rebate.

sharon of houston , TX January 27, 2010

one year ago upon startimg school I started bussness with blue hippo 59.00 every two weeks. After two months they finally sent me the paperwork to began the process of owning my computer. I sent two diffrent sets of the same papers over the next 3 or 4 months because they said they never recived them.

Meanwhile 59.00 every two weekds is coming out of my account. I have been pay for one year I have tryed to canel the plan and stop the withdraws from my acconut. I went to the bank yesterday and all of the withdraws are gone. I have papaerwork from blue hippo tho proving an account. 1440 and somewhere between 500-840 in insuffent funds. when i would ask them not to take the money out cause it was not there but they did anyway.

Danielle of Union City, GA January 26, 2010

I applied for a laptop with Bluehippo.com but after receiving the information that I would need to make 13 consecutive payments before ever receiving the product i called and canceled my order. They said "ok" but that they had to take my money anyway, because it was "already scheduled", but I would get a refund in 45 days. All of this took place in a time frame of 24 hrs. That was September 09'it's now January 2010 and I haven't been able to get in contact with anyone from the company since that last conversation. I just saw the article on the litigation against them. I guess they wanted one lat fling before they gave up.

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