Bayview Loan Servicing

I had a loan with Yale since 2004. In 2009, l lost my job. I was falling behind. So, to help me, Yale lowered my payments to $600 for 1 year. In this grace period, Bayview took over. l got a phone call saying I'm 3 months behind. So, I checked my bank statement. All checks had cleared with no missing payments. I called them and no one could help me. I left voice mails and spent all day on the phone. Weeks went by and I got a phone call. I explained that I had made all my payments. They said, "You only sent $600, partial payment." So, I sent them a copy of the contract that I had with Yale. They responded: "That was between you and Yale. We are not going to honor that contract."

I did not know that my paper had been sold. Now all of a sudden I'm three months behind. Bayview said that with late fees and attorney fees, I need to send $5,648 today. I'm out of work and having trouble making the $600/month payment. So, I'm going to court on Oct. 18 without an attorney as I cannot afford one. Please say a prayer as it's all I can rely on now.

This company took over our mortgage a little over a year ago. In October 2008, they decreased our monthly payment by $150/month stating we were paying too much in escrow due to a decrease in our insurance premium which created a surplus. Considering our insurance only went down $500 per year and they were reducing my escrow by $1800, I found this concerning, but they assured me this was accurate. Twice this year, I questioned them when I first noticed a negative escrow balance, but was again assured everything was fine. Then, earlier this month, I got a letter stating they are increasing our payment by almost $500/month. They claim we had an escrow shortage of almost $4,000 by May 2009.

How can a decrease of $150/month over eight months result in such a large deficit when other than a decreased insurance premium nothing else has changed much? I have owned this home 11 years and never had any issues with our prior mortgage companies. Now, their mistake is going to force us into foreclosure, which I did explain to them. If you can not assist me with this matter, do you have any advice as to where we can turn? We are willing to work with them even though we did not create this situation. Despite my attempts to reach out to them, they are unwilling to work with us. The best they could say was sorry for the inconvenience.