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Consumer Affairs


Is this your Business?

Arrowhead Credit Union

Fontana, CA


Consumer Complaints & Reviews

I'm a victim of fraud. Allianzo corporation offered me a job by the Internet website. I have received emails saying I will get paid every week $500 doing mystery shopping at Walmart, Costco, etc. They will send me a check of 2500 dollars to my home address after which I should go to my bank and the deposit. The bank told me I have to wait three days to cash it out.

I did receive another email from Mariana ** of Allianzo corporation, saying I have to send $2000 via Western Union to her address. I have the proof of everything--the papers, the dates last week on Thursday, August 18.

The next day, the bank Arrowhead credit union called me saying I owe them money 2500 because the check they supposed to hold for three days was returned by the Allianzo corporation. My question was, how come the bank cashed it and gave me the money and after they told me the check doesn't have sufficient money or nothing. I don't understand why they are doing this to me.

I spoke with Sylvia and told her I sent the money to the people and I have the proof. She told me the director can't do anything for me. Any direct deposit I have with the bank they will take out from me. They don't care if I have family and children, have to feed them, clothe them, school supplies, pay the rent, my bills. I sent them the fax copies of the fraud. I went to the police. I have the report number.

We recently closed our account due to the ever increasing fees for this and that. And for some time now my daughter was trying to find out why was her money vanishing from her account at an increasing rate and was in the negative every time she would go to make a deposit. A while back a teller asked if she wanted to join a program that would eliminate fees if she used her ATM card as debit only, she said yes. They lied.

It appears to be some sort of overdraft. Every time she would check her account it showed she had the funds; they falsely show account balances to prod her to withdraw money that actually isn't there. She went this morning to deposit a paycheck and Christmas bonus check and she was negative almost $300. They took every dime and she now has zero money. She went to a teller she has spoke to before who has helped her in the past and the teller asked if she signed up for this program and put a piece of paper on the counter.

My daughter read it and said that's not what I was told this was and I was never shown anything. The teller's response was, "I'm sure you weren't." Arrowhead Credit Union is scamming people and stealing money. Theft of all of my daughter's money results in no money to pay bills.

I bought a truck and financed it through Arrowhead Credit Union less than a month ago and already made one payment on the car loan yesterday. The truck got repossessed by the bank at around 7 pm.

I tried to contact the bank and it was closed and I called the 1-800 number and they said that they couldn't help me with car loans, and to call back during regular business hours. I'm still not able to talk to anyone in the bank and I don't understand why this truck is being repossessed.

This has caused tremendous hardship on my family and work because my husband and I work like 30 miles from each other and our work hours don't allow for the use of just one vehicle.

What gives you the right to send my credit union a negetive credit report without proper notification to me first who in the hell gave you permission?


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