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Consumer Affairs


Arrowhead Investments


Consumer Complaints & Reviews

I took out a loan for $300 and I pay back $90 every two weeks. Sixty-nine months later, they are still taking the money out every two weeks. I called them and a girl said that my loan is paid in full as of that day, 9/1/11. She sent me an email stating my account was paid in full.

I had a Payday loan for $200 on 3/12/2010. As of June 3rd, I have paid $1,860. I e-mailed them about this over payment, and how come they let it go for so long. They say I still owe $260 but because I emailed them, they wrote it off. A year and 3 months is a long time to all of a sudden write it off.

I received a call today stating that a company by the name of Arrowhead Investments is filing a suit against me for bank fraud and check fraud, and that I could go to jail. She stated that I owe them $700 from a payday loan of 2008. I have no idea what they are talking about. I can't remember that far back and she still says that if I don't pay them that by 11am tomorrow, that the authorities will be at my house to arrest me. I almost had a heart attack. I explained that I have no income and she kept saying to call people and borrow the money. Then she said if you pay us$70.00 today, it will prevent the claim from going out. I'm thinking this is the company who overdrew my account and caused it to close because of $1400.00 worth of overdraft fees.

I am terrified. I don't want to go to jail. I don't even know if this is something I did or a fraudulent claim. She keeps calling telling me I better come up with something or I'm going to jail. What should I do? I can't even afford a lawyer. This has me so stressed and terrified. I'm scared the cops are going to come and snatch me out my house for something I have no idea about. This is causing me so much mental anguish.

I called my mom crying and stressing about this. I can't even eat worrying so much, it makes me sick to my stomach. I just keep thinking I am going to be an innocent person sitting in jail for something I have no clue how it happened. I don't want to be seen as a criminal. I have been diagnosed with major depressive disorder and this just makes that much worse. I'm not working, I'm behind in my rent, my electric is about to be shut off and they have me trying to call and borrow money to pay them because they threatened me with cops and jail. Even if it is fraudulent, I am going to pay them because I don't want to be arrested.

They calling me at work, calling my friends and my boss. They are telling lies against me and getting smart with my coworkers. I can't sleep at night. I am ashame to face people now.

I called my place of employment stating that I owe a debt for a Payday Loan. When I told them I never heard of this company, they told me that they were bound by the Federal government to call me. They would not give me any info, ex. loan date and to what it was for. I was told it was for a Payday Loan. I asked how come I had never been contacted I got no answer. When I asked for documents to be mailed to me, they hung up.

We had a good roof but it's been 10 years so we decided to get a new one. We called Arrowhead and used their roofing service. Soon after that, the very first raining day, our roof started to leak. We called them for help, but it turned out we had no right at all! Their contract said "no warranty". So they do not have any responsibility to fix it. It was our mistake not to read the contract carefully. So homeowners beware, this company can do anything to your roof and is not accountable for any leaking!

I received a call from a person named Ryan, stating that they had bought my account from Arrowhead Investments, and that I owed them $430.00. I remember paying off this loan last year. Now, I get these threatening calls, stating that I can be fined and go to jail for unwillingness to pay back the loan. I have documents stating that I paid off this loan, I do not know who these people are, and I refuse to pay back the same loan twice.

Since July 2009 I have had unwanted things delivered repeatedly to my home. I have called multiple times requesting these unrequested deliveries of items to stop. Additionally i was billed for said items. I was forced to cancel the bank cards attached to these orders. I am worried that my bill for these items will go to collections. At one point a delivery person walked into my home unannounced, I was not home, a person staying at my nearly used defensive action against said person.

I had taken out a payday loan in May 2008 for $500.00. This was done electronically. They withdrew the funds monthly for approx 6 months as which time I changed accounts. I thought this matter was paid. On August 6, 2009 they called me at work after calling me 2 other times as work and asked one of my references where I was, and told her "if we can not contact her, you will be responsible for this debt." I contacted the number given, they did not identify themselves on the phone and when I asked what the name of the Law firm they represented, they just told me they represented Arrowhead Investment. They identified themselves as officers, and attorneys.

When I spoke to Officer Jeffrey B, he referred me to Senior Attorney Ricky W. He began threatening me with being arrested at my job, at my home, filing felony charges of bank fraud, theft of services. He stated the money they withdrew was just the refinance charges and I still owed the original amount of $500.00. He told me the increase charges was for court costs and I was responsible for those. He gave me two options of settling out of court for 1276.00 or going to court for 5786.00. I stated I could make payment arrangements starting Sept 1, 2009, since I only get paid once a month, but he was not willing to do that. He insisted I borrow the money from family or friends and immediately quick collect $650.00 that evening and another $550.00 on August 31, 2009. I told him I would see what I could do. I was unable to obtain the specific amount he requested. He contacted me again at my job about 5:30pm that evening.

Well I first canceled my policy about a month and two months ago. They then issued me a check for 15 dollars and I cashed it even though it was annoying to cash a check for 15 dollars. Well two months later they sent me a collection notice saying I had to pay them a whopping 6 dollars. So I tried to pay online since it was only 6 dollars and I did not care. Well it then said I had to pay over the phone, so I called and tried to do that.

The customer service rep said that I could not do that and I have to write a personal check and mail it in. Well I had already wait on the phone for a half hour and called two different numbers and I was very upset. I asked to speak to her supervisor, Brian. He acted like all of this was my fault and that I was supposed to pay this 6 dollars months ago and I was delinquent on my payment. I told him that I would pay the money right away over the phone and he would not allow it or any compromise in the middle. I just want to file a complaint because all of this is ridiculous.

I took out a $300.00 payday loan with Arrowhead Investments in August of 2008. I told them when I took out the loan that I get paid once a month, but they took out two payments of $90.00 each every month for 5 1/2 months. If you do the math that is a total of 990.00 that was paid to them to payoff a $300.00 loan. Finally I put a stop payment on my account so they could not get anymore money from me, because at this point they have been paid three times the amount that I borrowed.

I received a phone call today 3/27/09 stating they were a collection agency and that Arrowhead was willing to settle with me for $600.00!!! Are they serious! They offered me a settlement amount of $400.00, but if I did not settle that with court fees the amount could reach $1500.00! I told them to do what they needed to do, but they were not going to get another penny from me. They are crooks and their are set up to keep you in debt to them, so that you will never be able to pay them back the money that you owe. It is sad to see that their is legalized Loan Sharks that prey on people during this difficult financial season the country is facing.

My bank account has been charged numerous NSF fees for postings that occured before my pay date, and for the additional charge each month on a a date that I did not agree to, and just the fact that I have paid them at least $500.00 more than what they should have been paid to settle the debt.

Arrowhead Investments sent me an approval for a $200.00 loan to be paid back in 90.00 installments. Well 700.00 later they say I still owe 390.00... I obtained an 800 number from my bank but when I call all they do is give me the run around. If you put a stop payment they just change up the amounts to keep the account open. All you can do is close the account and hope that it works.

Someone from Arrowhead Investments loan company called my mom stating he was a police officer and that I was going to jail for bank fraud and 2 other charges if I didn't pay $750 today by credit card.

He would pay out of his own pocket if I called back on Friday with a credit card number. I called and found out he was lying also threatened my mother. these people need a class action suit brought against them!!!!!


I filed bankruptcy in April 2008 and listed this company has a creditor who I owed money too. I have not heard anything form this company that I took the loan out from almost two years ago until today when I get a harrassing call from a legal office telling me if I do not take care of this matter today they will come and serve a warrant for my arrest.

I am being harrassed at home over this, at work and my family members are being harrassed.

Some jerk said that Arrowhead sent my file to him to collect the payments yet, they've already taken 900.00 out of my acct. w/o my permission. He said he was going to call my HR dept. & take me to court, I told him to go ahead because I have proof that I paid everything & then some. He said that, that wasn't part of the deal & I still owe them $400.00. I told him I was not paying then he started yelling at me, when I called back he put his ans. machine on.

I did not receive documents and do not have the phone number or address, they are taking $90 out of my checking

I cannot contact them to obtain documents to payoff the loan in full

One October 22 Jeff from Arrowhead Investment call my place of employment and left a voice mail message on my phone (I was not at work that day)Said that I needed to contact him immediately because of a debt that I owed, and that it was in my best interest to contact him and that I know very well what happens to a person that breaks the law. Later that day Jeff called me and he did not identify himself or tell me what company he was calling from. He immediately asked for the last four digits of my Social Security number, I asked what for and he immediately started telling me how I had defrauded the bank and how he had 3 counts against me, he said that I was a criminal and I would would to loose my job and go to jail because you are a criminal.

I kept trying to ask him what was he talking about explain to me who you are and what money do I owe you. He said that I got money from them in 2006, again he would not tell me how much money, where he was calling from nothing. He said the knew what bank I dealt with and said that I should pay the money immediately. He finally told me what company he was calling from. I had never heard of them before. The conversation went on and one until I got upset and finally told him that i was not giving him my social nor was I going to pay because I had never heard of Arrowhead Investment.

I again hung up, but I called back and asked to speak with Jeff's supervisor, someone else came to the phone said his name was Leo (both men had a very strong foreign accent)I told Leo what had happen and how that man talked to me. Leo did apologize and was a little better than Jeff. Leo finally told me how much money I was supposed to owe; $400.00. I again told Leo that if I owed this money I wanted to make it right but he just couldn't expect me to pay $400.00 to a company I had never heard of before, and why didn't they call me in 2006? I asked Leo to send me a contract with my signature. He then said you mean that you've never received any papers, and I said no. He then put me on hold for about 5-8 minutes and when he returned he asked for my address - I told him that it would be faster if he faxed me the papers - he said he couldn't.

I went ahead and gave him my address and he said so in the meantime are you willing to settle this out of court, are you going to send payment no later than tomorrow. I said when I receive the papers if everything looks ok then yes i will settle. He kept asking if I was going to send payment tomorrow, I said no, when I receive the documents with my signature, I'll be back in touch with you. And we left it at that.

The damage is that they called my job left that message on my answering machine. The damage is that they threatened me something awful called me names, and I've promise you, I've never heard of the people before. I am not a criminal. You should have heard the way that man talked to me. He didn't even identify himself when he called.

I keep getting these calls at home and at work from this guy who uses different names and says he is calling from arrowhead investments and is trying to collect a debt. He called my job at least 15 times even when I told him not to. He said I had to send $750 by the end of the day or he was going to press charges for federal bank fraud and check fraud. He wanted my banking information. After I wouldnt give it to him, he said for me to send the money by western union or money gram. And the state is Texas.

So after I looked up some info online, I contacted Texas police dept, and they informed me that there was no arrowhead investments located there and the phone number I gave them was not a valid Texas number. So I looked the number up on Whitepages and the number is a residential number in New York...Go figure

There was a call to my job on October 2, 2008 at 9:10 A.M., a spanish speaking man that you couldn't understand left his name and a very threatening message on a co-workers phone for me. I called the number and he gave me to a woman, I think she said her name was Syndia, she said she owned the law firm, Roman and Roman. She said that they were sending over a law enforcement officer and that they would escourt me off my job for check fraud and insufficient funds fraud. However, she did say I had to pay a thousand dollars. She said my State had decided that I was writing bad checks when I got two payday loans.

I tried to explain that my bank closed my account because of withdrawals that overdrew my account. The person said I owed two loans of $200.00 each, but I now owed them $1,000.00. I informed her I didn't have the money now, she said that I had to pay her today, or she would send the the law after me. She told me to call her back on Friday before noon. She informed me that I would go to jail if I didn't pay them.

I have not been allowed to pay back the loan. I have offered but they want all the money at one time. I had informed them that I do not have this money. My co-worker received this call instead of me and caused me much embarassment. Also, saying I would go to jail has caused me undue stress. Because the company kept withdrawing money out of my account, I had to pay a lot of money in overdraft fees, and my account was closed. Because of these overdraft fees my other accounts overdrew and I had to pay over 1,200.00 in fees to try and get my account back on track, and close it. I try and work with these people and evertime they call wanting to speak to my supervisor, or say they are sending a person to take me to jail, living with this type of harrassment makes my blood pressure go up, and puts a stress on my health.

My contract just ended with these people and when I told them I was canceling them they ask me when they could come by to pick up their water cooler and bottles. I was originally told that I could keep the cooler after the 2 year contract was up.

I now have to get another system to use for water,

I took out a payday loan they keep taking out money have not sent me the requested loan documents, will not anwser their phone.....

overdrafts, days without food for me

I got a call from Arrowhead Investments this year about an online application for a payday loan. They told me that they would deposit $200.00 into my account. They were going to withdraw $75.00 every 2 weeks. I only got one loan document from them which showed that i owed them $325.00 for a $200.00 loan. The only other thing on the loan paperwork was when the 1st payment was due. When I called their number it requested that I fax to them my name, social security number and payment arrangements for the account. The only document I had did not show a account number.

No way was I going to fax my personal identification information to some 866 number. So i filed a compliant with the BBB after reading a lot of complaints about this company. So the only response I got from Arrowhead Investments was a email from Icollectdebt which is some collection agency. Do yourself a favor and stay away from this company. To this date they got $750.00 from me for a payday loan for $200.00. I got some of my money back from the bank but not everything I should have.

Only thing that has happened so far is they sent the account off to collections. They have failed to respond to any request from the BBB.

I received to phone calls one from Steve Martin and then James Brown stating that I still owed money to Arrowhead Investments from two years ago. I explained that I already paid, but did not want to here my side. He even contacted my supervisor,which was very embarrassing and humilating. They contacted the local police department and was so stressful ,because they came to my work. They wanted to help and get to the bottom of it.

I found out that this company Investigation Headquarters represented Arrowhead Investments. I called Arrowhead investments and stated they sold my account to a collection agency. The companies name is I Collect . I Collect sells information about payday loans to other companies. I told them I will not pay for any more money and I have a receit for the company that they were representing. I even faxed it and they said that the 500.00 dollars that I paid to years ago was not food enough and I needed to pay 450.00 more to settle my account. Becareful who you give your info too.

I still do not know what to do? I am seeking legal advice. There are laws about collecting debts. I almost lost my job. Thank goodness my employer was understanding.

I received a message on my home phone from this company called Arrowhead Investments and that they received my loan application and I needed to call them. Since I distinctly did not recognize the name of the company, I checked it out online and found this website with the abundance of negative comments. It makes me mad because people who need a payday loan do it because they are in a financial bind, and then you have these low life companies that take money from people who don't have it to spare.

I took out a $200 loan from them at the beginning of the year. They took out $70 every 2 weeks for several months. I then ran into some financial difficulties and wanted them to stop the ACH withdrawals. They said they could not, and caused several overdrafts in my account. I then filed several unauthorized withdrawal claims with my bank, which I got back. This was after they even split the withdrawals because they knew the bank would look out for one $70 ACH, not two $35.

Any way, shortly after this I closed my bank account due to unforseen circumstances. Today (7/16), I gort a call from Mr. King who told me if I did not send them $500 by the close of business, charges would be brought against me from check fraud, which he claims thatFlorida has a Zero Tolerance against outstanding checks for this long. I tried to make arrangements to pay them off, but he would not accept this. I even tried to borrow the money, but was unsuccessful. He threatened to contact my employer or serve me whatever papers he would at my job. If I did not pay him that day.

I have made at least 5 payments of $70, had to pay 2 overdraft fees of $32 each. He called me at work and threatened me at my job. I am under enough stress at home because the owner of the place I am renting from is in foreclosure, and now I have to find another place to live.

This guy Dennis calls my employer to verify my employment. They also called my house and told me to call and thanks for the online application to there company. Getting suspicous I called the number and asked what this was about and they told me it was for a online pay advance. I told the person I spoke to because Dennis was busy probably calling other people like me and I told her I never applied to a loan with her company and for no reason deposit no funds into my account. She asured me that I would be taken of there list.

None as yet but I hope they will not try to get money from something I never applied for.

I took out a payday loan with Arrowhead investments and they took out a few payments from my checking account. I then switched banks and I have no contact information so I can update my info with them. Now im getting harrassing phone calls from their "investigative beareau" from someone saying they are an officer and that If i did not pay by today at 930am 450.00 I would go to jail for bank fraud. Now they are identifying themselves as law enforcement officers? where will this stop?

I cant pay the loan off if they have no way for me to get in contact with them. And when I asked the "officer" for my account statement with them he got angry and humg up the phone. SCAM and I want to proceed with legal action against this company. As of right now is just a lot of theatening behavior and now they are telling me they are officers. how am I suppose to trust cops again if they are doing this to me? what do I do?

This company has been making harrassing phone calls to my home and work that I am to pay a loan and I havent received a loan from them and that if i dont pay the loan I am going to jail today for federal banking fraud

I took out a loan with them last year around this time for $300. I have been having $90 deducted out of my account since then every payday. I have been unsuccessful pulling up the paperwork or a number in which I can call them back.

I just had another child and money is very tight. I need them to stop making said deductions

We keep getting threatening phone calls from this person from Phoenix Debt Management. We origanaly took out a loan with Arrowhead Investments for $300 and they have so far taken over $1000 out of our checking account. PDM has told us that they can and will garnish my husband's wages. Can they do that? I have bank statements showing just how much money has been taken out for this company. What more can I do? I have stated to Ms. Brooks that I have these statements and she told me she didn't care about them. She has told me that the new balance is over or around $475. How can they do this to people? PLEASE HELP!

We have been in debt with this company and our bank since July of this year. Our bank account has been in arrears every two weeks. We have had to close the account and open a new one. The automatic debits have stopped because they don't know our new one. Now they want to garnish my husbands wages and said that they can do it. Can they?

I took out a payday advance loan with Arrowhead Investments. At the time we agreed to 3 payments of $100 with a total payment of $350. At this time this company has taken more then $800 dollars out of my account. I have no phone number or way of contacting them to tell them to stop. My bank account is on the verge of being closed because of this company. Arrowhead investments needs to shut down as soon as possible. They operate under many names as well

I am going financially insane because of this company; they have to be stopped!

I got a payday loan from them and they were only authorized to take out 5 payments of $75.00 and then after that they were supposed to contact me regarding an extension. Well they never called or made arrangements and now they are taking out money at least 2 times a week, making my account go even further into debt. I cannot find any contact information on this company whatsoever.

This has caused my bank account to go into SEVERE DEBT. I have no idea how to stop this since there is no contact info for this company. I did NOT authorize for more than the 5 initial drafts.

I got a loan from them in April and could not reach them when I wanted to make a extension. I also found out that my bank would not let my account be debited because it was only a savings. I was not aware of that at the time. I received a call from state disposition stating that they were going to arrest me if I did not have 600 dollars in 2 hours and that I could not make any other arrangements.

Got a payday loan from this company for $300. They keep deducting $90 from my bank account. This has gone on over a year now! They are crooks! They make very threatening phone calls.



dont have any of the information other than their name i got a payday loan from this company on line they never emailed me any of their contact info and they started deducting $90 every 2wks so the only way i could stop this is by putting a stop payment on my bank now they are calling me and telling me they are gona garnish my wages ang that they will see me in court i more than paid this off this company is very shadey


they took more money than they should causing a hard ship on me now they want more



I experienced some financial difficulty in September so I aquired several payday loans from different companies. For the next 6 or so paydays I paid these companies back. However, this Arrowhead Investment has debited 90.00 from my account about 9 times, and has attempted several more which caused my account to go into negative status.


I assumed the 90.00 was for one of my loans but found later that I have never delt with them.

After I tracked down a phone number and called the woman stated that they deal with alot payday companies and could not explain why the excessive withdrawals.


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