American Nationwide Mortgage

American Nationwide Mortgage Company (ANMC) has been proudly serving clients looking to acquire a mortgage or perhaps refinance an existing one since 1996. ANMC has built a reputation as a mortgage company that will treat every client with respect. The professionals that work at ANMC have years of training and experience in the mortgage market and can help you get the right mortgage for your particular situation.

Bigger commissions do not play any role in the type of mortgage ANMC may recommend. If you should be in a fixed interest, 30 year mortgage, they will search for a 30 year fixed product and get you a loan with the most favorable terms. If you are thinking about refinancing, they will take the time to discuss both the possible positive and negative outcomes of such a decision. Operating with the strictest ethics and expressing a fiduciary-like relationship with each client is what makes ANMC stand out from the crowd.

Yes, we make money by originating and selling mortgages and mortgage products, but, we will never lie to you or encourage you to pursue a product that is not right for you, just to earn a bigger commission. ANMC is committed to following proper business practices. Thousands and thousands of satisfied customers over 14 years must think that ANMC is doing something good and doing it right.

It was so surprising that ANMC became the target of a malicious blogger. Back in an online editorial complaint (consumeraffairs.com) on February 25, 2010, an individual related an account of a supposed incident that took place between the writer and ANMC. The letter basically accused ANMC of offering to help people threatened with losing their homes to foreclosure, pursue loan modifications from the lender.

They claimed that they we charged $999.00 and had to put down $300.00 to get started. Throughout the letter, the writer chose to refer to individuals with monikers like "Chris C","Max **","Mr. M","Jason C" and "Steve". Well, the basis of the complaint was that he wanted his $300.00 deposit back and ANMC promised a refund but never delivered. He said he sent the $300.00 by Western Union and would like it returned the same way.

Maudell of Richmond, Va. continuously attacked the integrity and reputation of ANMC. Every bit of the letter was blatantly false. ANMC has never been in the business of helping clients with loan modification programs. We never had any employees in any of our offices by the names that Maudell peppered throughout the letter. We never collected money for this type of service and ANMC would not send someone down to Western Union to send or receive funds.

So, what is a company to do when they are falsely accused by someone hiding behind the anonymity of the internet? If there were any merit to the story, an individual could gather up evidence (how about a receipt from Western Union for the alleged $300.00 payment) and file a legal action in small claims court. It is so transparent that this account was fabricated, maybe by one of ANMC's competitors.

What can ANMC do to address this matter? Contacting the editor of the website that published this trash and writing a rebuttle to the false accusations might be an option. Better to do nothing.

Back in November 2009, I was contacted by Chris ** regarding my delinquency on my mortgage and that his company have been helping people with a loan modification. "We can help, there are qualifications, fax me certain documents, and we will get started." The charge for such modification is $999.00. Make a downpayment of $300 or more to get started. I argued that $999.00 was too much. If I had that much, I could pay my mortgage.

So I waited about a couple of weeks, and I contacted them. They talked, really talked real strong about doing what they do. I mailed them the $300.00 Western Union and faxed my papers on December 1, 2009. I did not hear from them in about three weeks. So I called, and Max ** (I believe) answered and told me that the person I was dealing with, Chris, was in a very bad accident and would not be able to assist me. Well, I asked about my case and deposit. "We'll find it and get back to you."

I called back again in about a week and told them that I had heard from my mortgage company and decided to go with them, since I did not have to pay. They tried to persuade me to let them do it and that "We will reduce the charge, since we are late getting back in touch with you." I told them "No, thank you. I will go with my mortgage company, ASC, and I would appreciate if you will mail my $300.00 back. I sent the money Western Union. Can you send it that way too." Mr. Max replied, "We will send you a check." I have not received it yet.

Whenever I called the office to speak with Max (516 696-8961), a Jason ** answered the phone and always promised that he gave Max my phone number their office named Steve. I am a senior and I know and he will return your call." I have recorded the date and time, each time I called and received the same message. There were times when I called, and they would not answer the call. I guess, my phone number came up, and they did not want to answer and tell the same lie.

There is also a person in their office by the name of Steve. It's so unfortunate for them to do clients this way, especially the seniors. If you are not assisting me, just send my $300 back. I'm in dire need of it. I have all papers as a result of sending the Western Union and fax material for you to examine.

I don't want them to have a picture of my driver's license. I would love to have all materials I sent to them mailed back. I don't know what they would try to do. These calls has caused my telephone bill to grow enormously, because some of the time, you are put on hold (as if they are waiting for Max to pick up the phone). Whatever assistance you can provide would be greatly appreciated.