Complain about a product or service

Acushield Financial

Jody of Goldens Bridge, NY November 18, 2009

I signed up with a debt settlement company in 2004. The company was called Debtco at the time. It then changed names to Acu-Shield Financial. They withdrew from my checking account 830 a month for 4 years to put into a set-aside fund to pay off 5 credit accounts. I have proof that 3 of the 5 were settled and I believe a fourth one was paid.

On my most recent interaction with the company(about a year ago 8/14/08)I found out that I had over 11,000 dollars in my set-aside fund and that would be more than enough to settle that last debt. I asked the company to stop taking the electronic funds transfer from my account since there was money to settle this last account. They stopped taking money from my account, but apparently did not pay off the last creditor. It now seems that I owe over 23,000 and Acushield has disappeared with my money.

I now cannot get loans because there is anoutstanding debt of 23,000. Help! I cannot locate them. The phone numbers state "all circuits are busy",my e-mails have gone unreturned, as do my faxes, their web-site which had all my information is no where to be found. Can you help find this company and my money?

Cherri of Loveland, CO July 17, 2009

They paid 4 of the 5 credit cards except for the last one, for 5,000.00.They sent me a letter stating that I was debt free but, the debt collector says they were never paid and are now suing me for 12,000.00. I now have to file for bankruptcy.I would like to join in any class action suit against them.

Ian of Matawan, NJ February 12, 2009

Ian of Matawan NJ (02/12/09)
I signed a contract with Debtco in 2003 to settle 8 outstanding debts with a goal to be debt free in an estimated 36 months. Only 2 of the 8 outstanding debts I had were settled by this company over 5 years. Debtco closed and Acushield took over as the servicing agent for Debtco. In July 2008, I terminated my contract and requested that the remaining set aside balance of 12,169.66 be returned to me. My contract states that Debtco agreed to return any unused set aside funds within 30 days.

My money was not returned and I sought out Nicolas de Segonzac, President of AcuShield to settle this claim. I spoke with Nicolas by phone and mail and he stated that he would send a check of 801.66 as a good faith deposit with two monthly remaining payments of 5,684 to be mailed to me. I received a check for 801.66 but am still awaiting the balance of the settlement, 11,368.00.

Upon further attempts to contact Nicolas or anyone in these companies, I have only found disconnected phone numbers and voicemails stating that the above companies have closed.

I have been unable to close these remaining outstanding debts and therefore have had to move out of my apartment. My wife, my one year old daughter and myself have had to move in with my in-laws. I'm unable to purchase a home for my family simply because I tried to pay off my debt.

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