|
Richard of Excelsior Springs MO (03/17/07)
A Free See Clearly Kit was shipped to my address for about $8.75 billed on my credit card. When the package arrived, it contained a video and some charts. We tried to return it. The company gave us phony numbers that only took messages and they never returned your call. Then they tried to charge my credit card for about $302.00 which we denied. Then they turned it over to a collection agency named.
Arlene of Cornwall NY (03/03/07)
I purchase the DVD for The See Clearly Method. I can't get in touch with anybody to find out why they are still charging my credit card $69.80 every month since. They need to stop billing me. I've closed my credit card but they are still billing me. Since this Company has been order to shut down in Nov '06 by the General Attorney, how are they able to keep billing me?
Anthony of Brisbane CA (11/14/06)
I decided to try the thirty day free trial offer for the product, provided my credit card info received a box, and read through the booklet. It seems far more complicated than the radio and TV commercials suggested, took more time, and also some excercises seemed to be the type that would not be expected to provide scientific results. After seeing an Optometrist recently, I decided to attempt to return the product for a refund. I called today, and Barbara advised me that VIT was no longer selling The See Clearly Method, and that she would be able to credit my credit card for the $69.80 charge. There would be no further charges, and the product did not need to be returned.
I have to wait to see if they do what they told me. From what I read on the Consumer Affairs website today, this was a very slick fraud taking advantage of people's desire to find a better less expensive alternative to glasses.
Daniel of Lexington SC (11/14/06)
Was sold a program called see clearly method that was offered on a 30 day FREE trial basis. After paying approx $160 decided the program was not helping with what it claimed to do, called to return and get refund. I was told if I kept the program the ywoul refund some of my previously paid amount. I never resieves a refund of any amount and was charged two more monthly payments of $60.00. Called to complain and they had no record of offering a partial refund!!!
Out over $350 total, not to mention bank transaction fees for my account being overdrawn due to $60.00 debit that where not expected!
Denise of Meriden CT (02/10/06)
Received product called "See Clearly Method" I tried the product and returned it within the 30 day trial period. My shipment was returned undeliverable. I resent the product which they received after the 30 day trial. They claim I still owe them the total amount of the product approx $350.00. They kept the product but say I still have to pay for something I don't even have and don't want as it didn't work. I have tried to resolve this problem by calling and writing to both "The See Clearly Method" and Vision Improvement Technologies. I also called and wrote to the collection agency they sent my account to.
Sandy of Toledo OH (01/20/06)
I tried to call for a return authorization # for The See Clearly Method. I left repeated messages, but no one returned my calls. I sent back their system within the 30 day period and they are still charging my bank account. They claim I didn't follow procedure by getting a Return # first and are still going to charge me the full price.
Kimi of La Porte TX (11/19/05)
In my car I ordered the See Clearly Method for 1 payment of 69.80 plus shipping of 9.95. I received the product in May of 2004. Did not open product. They debited my account once in July and then in august. By this time the 30 day guarntee is out. I called them to say I agreed to one payment only. They said it was 5. You are crazy I said I would never pay 5 payments for tapes.
I stopped any further debits. I then sent the product back unopened still and have a return receipt signed by Ron Sten @ Vision Improvement. They sent me to a collection agency called Fidelity Info. Corp. P O Box 1616 Pacific Palisades, Ca. 90272-1616. 800-501-8085. They have reported me under 2 accounts # 4413628-1 & 77576-1. I have disputed this with the 3 credit bureaus with no results. They have caused me to have higher interest rates. I am now wanting to fight these guys. I could pay but I will not. This is fraud to me because they don't debit until the 30 days is gone. They accepted the return of my product and received 1 more payment than I agreed to. They have never been able to play the tape showing I ageed to the 5 payments. I did not agree to this..
Dennis of Philadelphia PA (08/24/05)
I purchased their See Clearly Method in good faith. Their advertising is grossly misleading. I requested and was granted an extension of the free trial period. I returned the product shortly after the extension due date. Before I mailed back thier product I kept an appointment with my Optometrist for my regular eye exam and he examined their manual in detail. His professional judgement is their product will be of no benefit to me.
I told them all that in a letter I enclosed with their merchandise and I enclosed the Doctor's letter with that package. They now have the entire package of their merchandise and $119.80 ( down payment and one subsequent payment ) and they maintain that I must now pay them $162.10 and they have sent my account to a professional collection agency and have placed this as an item for collection on my credit report.
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|
• 
