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Pearle Vision

Marta of Columbia, TN April 12, 2009

Marta of Columbia TN (04/12/09)
They are pushey people, and can't get anything right. The cost is out of this world. You tell them you don't want glar on your glasses and you get it after you told them hunder times. Buy one pair and get a pair free. What is it about 500.00 free so if I got 2 pairs that would have made it 1000.00 for 2 pairs, thank God I got one pair free. 2 eye exams the first one I couldn't see out of. (more gas) Gave them my Insurece card will get money back don't worry about it. What a rip off pearl vision is.

Elzora of Quapaw, OK April 4, 2009

Elzora of Quapaw OK (04/04/09)
I purchased two pair of glasses from Pearl Vision and I could not see out of the one pair but could see out of the sunglasses. Charlene kept arguing with me and I kept telling her I just wanted a refund. She kept trying to get me to keep the glasses. Finally she didn't even ask me but set me up another appointment with the eye doctor and told me I needed to go back to the doctor and I could just take the glasses back home with me.I didn't know what to do, so I said I don't want the non glare on my glasses this time and she said that the frames I picked had to have the non glare on them or they would cost me more money.

The truth is that I paid extra for the non glare and as soon as I got home I called and told them I had changed my mind about the non glare and Charlene told me that it was to late to change the order even though it had just been about an hour later. Finally, my daughter told her to refund the money. At first she said that she couldn't do and then paused and then she stopped and ask me how I had paid for them. I told her by credit card and she finally refunded my money. I will never go back there again.

There wasn't any loss because I had paid by credit card thank goodness. But people really need to be aware of Pearl Vision.

Bonita of Woodstock, ON April 4, 2009

Bonita of Woodstock ON (04/04/09)
After a few calls and problems getting my glasses and wasn't until I really got angry the Pearle Store was able to get them for me on a Saturday. My husband and I spent over 1100.00 in the Woodstock store and I was surprised that we did not even get a small bottle of cleaner or a cleaning cloth. I know it doesn't seem much but I have never had a problem before with any company till now and this was our second time there. I will not go back there again. I felt terrible that my husband got the royal treatment and I got the run around.

James of Highland, IN April 3, 2009

James of Highland IN (04/03/09)
My total bill at pearl vision for my exam and eyeware was 212.94. I paid full amount at store. My insurance company was supposed to reimburse me 124.68. My insurance company inadvertently sent the check to Pearl Vision Dr. T office. Aetna advised us to have Pearl Vision give us the check when it arrived. My wife spoke to Dr T office prior to this advising them about the error to which Dr. T office agreed we did not owe anything else and would give us the check.

Dr T cashed the check and is refusing to give the money back. He treated my wife very rude on the phone about the situation telling her he wasnt giving anything back and if we didnt like it to contact an attourney He cursed at my wife hanging up on her. My family switched to Pearl Vision recently which i now regret. For a owner who also is my eye Doctor to steal my money and treat my wife very rude i feel does not represent Pearl Vision in the appropriate way.

Dr T stole 124.68 that was not his and is refusing to return the money.

Nicole of Columbus, OH March 31, 2009

Nicole of Columbus OH (03/31/09)
Insurance paid for lens and I purchased the frames and paid for a co-pay. Per my insurance my co-pay is 20; however, Pearl Vision is adament that it was 25. They also made up a story to why it jumped to 25. If I were ignorant I would have just went on my way. No one's co-pay goes up becasue of additional thing added to their glasses...just and additional out of pockat

IRRITATION THAT SOMEONE WOULD BLANTENLY LIE IN YOUR FACE OVER 5

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