I had been keeping an eye on tickets to a concert from this website. Yesterday, I purchased two tickets. The people associated with the site assured me that I would receive the tickets as long as no one had ordered them at the exact same time as I. Today they told me that my order did not go through and that there was nothing they could do about it. According to their satisfaction guarantee, it said that they would replace the tickets with the same or better seats.
That being said, even after speaking with them, the site is continuing to list the same group of seats I ordered from at the same price. I can produce a copy I saved of the site to prove it. I believe the business this website is running is completely unethical and unfair.
