Complain about a product or service

Ticketmaster

Reba of Brooklyn, NY February 4, 2009

Reba of Brooklyn NY (02/04/09)
Tried numerous times to contact them for handicap accessible tickets to Bruce Springstein Concert at the Izod Center in New Jersey for May 21,22,23, 2009...

Also tried to get handicap tickets to the Mellon Arena in Pittsburgh for the 19th of May and got the run around.

Could not order on PHONE as claim was that they were sold out and the website directed me to a site where prices were exhorbitant.

TOTALLY OUTRAGEOUS. Something should be done about this matter ASAP...

Shirley of Vienna, VA February 4, 2009

Shirley of Vienna VA (02/04/09)
it is a total scam to try to get tickets for a concert there is no way at 10am that all seats should be gone when tickets go on sale at 10am ....instantly went to tickets now for a higher fee than 98 for a bruce springsteen concert...many complaints and this company needs to be investigated...shame on them.....

Joyce of Jamesburg, NJ February 4, 2009

Joyce of Jamesburg NJ (02/04/09)
On Monday, 2/2, at 9:00 a.m. I attempted to purchase tickets to see Bruce Springsteen at Izod Center on May 21st. I waited several minutes with each attempt. The first time, the site located tickets, but when I attempted to purchase them, I was informed that there was an error on the site. I tried again 5 more times and was then informed each time that the site was undergoing routine maintenance and to try again later. I find it odd that a major ticket broker would decide to administer routine maintenance at the same time that tickets for a major musical act go on sale the morning after a triumphant performance at the Super Bowl! What a coincidence!

Other than disappointment, none.

Dale of Lutz, FL February 4, 2009

Dale of Lutz FL (02/04/09)
Recently, I have tried to purchase tickets to local events on TicketMaster only to be referred to TicketsNow. (Billy Joel/Elton John, The Eagles), Tickets went on sale at 10am, I logged onto TicketMaster within five minutes and TicketMaster is already out of good seats. How can that be?

You can purchase tickets but there are none at at the published price unless it's behind the stage. Premium seats are available at TicketsNow if you want to pay two or three times the advertised price.

I think there is some Consumer Fraud going on. It should be illegal for TicketMaster to sell tickets through their subsidary.

Silvia of Auburn Hills, MI February 4, 2009

Silvia of Auburn Hills MI (02/04/09)
I attempted for 3 hours to buy lawn tics to Jimmy Buffet and even with the first attempt at the second the tics went on sale, was rerouted to TicketsNow, a subsidiary of TicketMaster selling the tics for 3x the price. This has got to be illegal !! If TicketMaster advertises a certain base price for lawn tics, are they not entitled to offer a certain amount of tics at that price prior to selling them to their subsidiary, and conveniently rerouting their prospective customers to the website to pruchase the tics at highly inflated prices...unreal !

I could not purchase the tics.

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