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Ticketmaster

John of Auburndale, MA February 7, 2009

John of Auburndale MA (02/07/09)
Called the main number for Ticketmaster at the appointed time when Jimmy Buffett tickets went on sale (10AM Sat 2/6). I went through the appropriate menu choices and then when it came time to enter the choice of tickets, one has a choice of three. 1) middle price tix 96 2) most expensive tix 136 and 3) least expensive 36. I chose number 3 for the least expensive option. It confirmed my choice as number 3 and then asked how many tickets do you want. I entered 4,....and then when it confirmed the number and type of tickets, the order was suddenly the most expensive ticket.

I thought, perhaps maybe I did something incorrectly. Unfortunately there was no option to change the type of ticket at that point, only the number. I hung up and tried again. To make a long story short it did this THREE more times. I was diligent about listening to each of the menu choices and following the instructions precisely. Even when the premium seating sold out, and I attempted to choose, once again, the lower price tickets, when it comes to confirmation time, the order was always based on the higher priced ticket.

None, as I did not buy.

Janice of Hazlet, NJ February 7, 2009

Janice of Hazlet NJ (02/07/09)
On 2/2/09 I went to Ticketmaster to purchase Bruce Springsteen tickets. The website indicated that it was being serviced. After an hour, I was told that the event was sold out. They informed me that premium seats were available. I was charged 3x the face value of the tickets. I have watched news coverage of this situation and people are receiving refunds for the difference in their tickets. I have called VIPSeats, Ticketmaster and my credit card and no one wants to help. The tickets came and they are from ticketmaster.

375 per ticket. 2 Tickets = 750 plus 20 for FEDEX delivery 770 total.

Michael of Sparta, NJ February 7, 2009

Michael of Sparta NJ (02/07/09)
Got closed out when tring to buy Springsteen tickets for Izod center shows. I don't think ticketmaster sold any at face value, instead sold to themselves and scalped all the tickets, making 4 to 5 times the face value. Hopefully the attorney general of NJ will do somthing about this. Same thing happened couple weeks ago with Dave Matthews tickets for April shows.

Not see Springsteen or pay scalpers

Ken of Keizer, OR February 7, 2009

Ken of Keizer OR (02/07/09)
Attempted to purchase tickets for flight of the conchords for a Portland show in march. As soon as presale was available we checked their website and no tickets were available. We called to verify and presale was no longer available. Then when tickets when on regular sale, tickets were sold out in 15 minutes after they went on sale.

Obviously, we were a bit upset. After doing more research we found that this had happened all across the country for their events. Tickets were sometimes sold out in 5 minutes!

Then, we found a mass of ads for other websites like snowtickets.com and even craigslist selling the tickets for over 20 times the original purchase price! We counted 30 tickets in each section from ticketsnow, and at least 40 tickets were available from scalpers on craigslist. It's RIDICULOUS!!

I wonder how many of the fans actually are able to go see them. I mean, it's great that they can sell out a venue, but if only 10% of the fans can actually afford to get tickets, do they only get to see 10% of their fanbase?

My wife and I are absolutely livid. I don't think it's right for this company to allow direct sales to scammers and scalpers.

Patti of Chatham, NJ February 7, 2009

Patti of Chatham NJ (02/07/09)
I am outraged by the site errors while trying to order Springsteen tickets for NJ. Waiting and waiting just to receive a message that the site is under maintenance.

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