Complain about a product or service

Six Flags America

shirelle of felton, DE July 9, 2009

I went to the park on 7/7/09 on my family vacation, someone attempted to break in my car at the Six Flags in Bowie, Md. The park was closing and no security was in sight. I contacted the security office on 7/8/09 and was spoken to very rudely, told i parked at my own risk and all they could do is give me a claim number. The supervisor told me they can not release camera information to me. The wouldn't even check to tell me what they saw. It was not their policy to tell people they park at their own risk even though they charged me 15 to park in their "secure" parking lot. I asked how were consumers supposed to know and she replied "I'm telling you now". Wow what a slap in the face after me and my family spent well over 200 in the park and now i have to get my care fixed. I could understand a hit and run maybe but my keyhole was destroyed by someone attempted to break in my car that was in their paid parking lot. I just want others to know what i was told which is even though you pay to park Six Flags takes absolutely no responsibility for what happens in the parking lot.

Donna of Frederick, MD August 13, 2008

THE CASHIER MADE A MISTAKE OF CHARGING ME FOR 2 TICKETS. I WAS TOLD THAT REFUND MUST BE SUBMITTED TO CORP. AND THAT IT WOULD TAKE 2 BUSINESS WEEKS. THIS WAS SINCE JULY 15. I KEEP CALLING, BUT ALL I GET IS VOICEMAIL, NO ONE RETURNED MY CALLS OR EMAIL.

Konshuanta of St. Mary's, GA September 14, 2001

Myself and 3 other people had planned in advance to go to Six Flags Atlanta Labor Day weekend. Prior to Labor Day weekend we purchased tickets and received a brochure from a ticket agency. The brochure stated that the park would close at 10 p.m. We arrived at the park at about 5p.m. figuring that that would be sufficient time to enjoy ourselves. We entered the park and the ticket agents did not advise that the park would be closing early nor did they tell us that over half of the rides were closed. We went to speak with management after it was announced that the park would be closing at 8 p.m. we were directed to guest relations where they responded by telling us that park management had the right toi close the park when they got ready and it was determined by how much money they make and how much it costs to keep the park opened later. She went on to say that park management decided that 1 week previously then she stated that they decided it by sales that day. I don't feel that I was treated fairly I was brushed and I would like a refund on all four tickets.

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