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Netflix

Netflix • "Free" trial • Billing disputes • Quality issues -- News • Redbox Facing Late-Fee Class Action Suit • Netflix To Stream Movies Over PlayStation 3 • 1 Million Xbox Users Getting Netflix • LG Unveils Broadband-Enabled HDTVs • New Netflix Instant Movie Player Redefines Television • Netflix To Deliver Movies Straight To TV Sets • Netflix Moves To Online Movie Viewing • Netflix Cuts Price as Amazon Moves In

Everyone agrees this is a good concept -- pay a flat monthly fee, get an unlimited number of DVD movie rentals. But the question is -- how well does it work? That's where the picture sometimes gets a little scrambled.

The company's new instant player may resolve many of the delivery issues that have annoyed some consumers.

Taube of Newton Centre, MA February 27, 2009

Taube of Newton Centre MA (02/27/09)
I am a widow, and noticed that I could see FREE OF CHARGE whether I would like to become a member of NETFLIX who advertise on your AOL - When I said o.k. Too late I noticed they wanted my credit card details. At this time I tried to cancel. They have all the information on my mastercard and it frightens me. I am living on a fixed income. Plase make them cease and have them send me in writing that I am no longer enrolled on Netflix.

Diana of Kenosha, WI February 27, 2009

Diana of Kenosha WI (02/27/09)
I have had Netflix for quite a few months. They were very good at the beginning and I was very pleased with their selections of foreign films. But for the past 2 months, I have received 50% of my movies damaged and unplayable. They were quick to respond to my mail inquiries, and a few weeks ago, I called to complain in person. Their response was to send me two more of the movies on my list for free. However they were unplayable too. I have my most recent damaged one, looking at the back it is so scuffed and scratched. It is difficult to understand the movie when you can't get all the audio and the scene skips. I called and canceled. And since I have read so much about them continuing to charge, i am going to call my bank tomorrow and cancel my credit card. I'm not taking any chances.

hoping I don't have illegal charges on my account after this.

Stacy of Oakland, CA February 14, 2009

Stacy of Oakland CA (02/14/09)
Received a gift subscription and was asked for my credit card to activate the service. I then cancelled (indicated I was not interested in continuing the service) and have been unknowingly billed for over a year after (auto draft on my account). I had not received any contact via email or by US mail after I had cancelled the service, so assumed all was well. Prior to that when the service was active I received information from Netflick on a very regular basis. They will not issue me a refund on the over year of service I did not use - that I had cancelled.

Billed for over a year for a service I had discontinued.

Tom of San Francisco, CA February 6, 2009

Tom of San Francisco CA (02/06/09)
Netflix does not have enough copies of current releases - the waits are far too long. I'm cancelling & going back to the video store.

Frank of Silver City, NM February 1, 2009

Frank of Silver City NM (02/01/09)
I keep getting Netflix pop-up ads on my computer. I have no interest in this, and I feel my privacy is being violated.

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